Database Develop

Radio Rom Issue ? Reception Issue ?

Have a weird problem and wanted to see if anyone knows a fix.
I have siemens sx66 running wm2003
When using the phone through out the day the phone part of it stops making and recieving calls, even a reset wont fix the issue, after about 5 mins it will reconnect to the network and start to work fine, this happens about 5 times a day. It is not a reception issue since the phone worked fine in my house for the last year, it just started happening.
I upgraded to Helmi AKU3.2 1.3.2b windows mobile 5 and it seems to be more stable. Now when i lose the connection with the network a softreset will allow it to reconnect back to the network. One time when it disconnected i went into device information and for radio rom it said NONE, could this have something to do with the problem, is the phone deleting the radio rom or not seeing it sometimes?

Update:
To try to fix this issue I first smacked it a couple of times, this did nothing to resolve the problem, I then took the entire phone apart to see if there was anything broken, after noticing nothing I smacked the phone a couple of more times. After putting the phone back together the issue is still there.

doing a soft reset when "Radio: NONE" pops up seems to be the only solution.
btw, have you upgraded to Radio 1.15.00?

Hi all.
I'm facing the same issue.
Since I upgraded to Helmi's AKU3.2-1.3.1 I noticed, that the Radio Stack suddenly is lost. You will get no error message. Switching the BA on you will note that the Radio Icon has an "!". Soft resetting will not work. But strange enough, if putting th BA into craddle (or using an USB cable for syncing/charging) and then soft resetting will work, the radio unit is re-enabled again.
I'm now on AKU 3.2-1.3.2 and the issue still exists.
Unfortunately you cannot reproduce this behaviour. Sometimes it happens, but you can be happy and the BA is working for day's without any trouble.
Beside this: the BT stack performance is the worsest I ever met. Just noise, jitter and a very short range using my Headset (Plantronics M2500)
I will try AKU 2.6 this weekend hoping it will be more stable.

yes upgraded to radio rom 1.15 from 1.13 hoping it would fix the issue. Do you guys think the issue is hardware or software?

dr.x
You may want to downgrade from 1.15. There have been several reports in different posts that 1.15 presents several random problems. I installed it for about 2 weeks, but then my phone started making sounds like screetching metal, which led me to believe that I had a loose wire on the speaker or something like that. Then, I remembered about some people complaining about this Radio, so I decided to downgrade. Have not had that problem again. Moreover, I seemed to have weird reception problems in areas where I normally had good signal as well.
All in all, my bets are towards the Radio rather than the BA itself. So, downgrade your Radio and stop hitting your BA before I have to call "BA Services" for domestic violence :wink:
Hope this helps!

dr.x said:
yes upgraded to radio rom 1.15 from 1.13 hoping it would fix the issue. Do you guys think the issue is hardware or software?
Click to expand...
Click to collapse
Hi.
I upgraded to Radio ROM 1.15.00 long time ago und as it worked fine.
As I mentioned before, i faced the problems with disappearing Radio Unit first after I upgraded to AKU 3.2-1.3.1
So I suppose, it will have to do with this ROM Version (AKU 3.2-x.x.x)
Regards
Chuck

Why wont my touch diamond come out of standby ?

OK
had the touch diamond about 5 days ago. (no network) stuck my orange sim in it from my e650
In that 5 days it has twice failed to come out of standby. Nothing will get it to come alive apart from taking out the battery. Bit of a problem because i use it for alarm clock in morning.
The only things ive done to it so far are
Installed PHM reg editor
Installed PHM soft reset
Installed cab file to get rid of sms threading/conversation
Installed cab file to enable delivery notifications for SMS
Carried out reg hack to not show sim contacts (although thats now reset due to the battery coming out (I think))
Anyone else had this problem and got a fix? I tried pressing the standby/off button, holding the standby/off button pulling out the stylus etc
Hope I havent got dud hardware
Cheers
JP

same problem here with my mda compact IV from T-Mobile, just have the phone for 2 day's now, and it's 8/10 times now it would not come out his standby mode.
first thing i did when i got my MDA, is flashed it to A.Z.T.O.R. V7 Black Diamond Touch Edition.
So I'm kicking this thread up, hoping for some kind of solution of idea!?!?

hello,
thats not normal. use orig. rom from provider and check it again.
if the same than back to seller.
use reset to start the device again and not the battary put out/in.
iam not expert so see this answer only as a proposing.
okokur

Previous related thread?
Still not very happy with my phone so I might send it back to be checked.

i found another thread http://forum.xda-developers.com/showthread.php?t=436000&highlight=standby+freeze
I've had this exact problem, but the reset button on the back does work when this happens. I'm in the US on T-Mobile in NYC using a European Diamond. I work in a building that has very weak T-Mobile coverage and I've found that I only get the problem when I am at work. On the weekends and at night, the problem never happens because I am usually in an area that has either no coverage or good coverage. I have not eliminated the problem, but I have discovered that setting the network type to "GSM" and the band to "UMTS(850+1900)GSM(850+1900)" reduces the incidence of the problem for me to once every few days. I'd love to hear a good solution to the problem as well.
Click to expand...
Click to collapse
I have the same problem only at my work where I get almost no signal.
before my diamond a had a HTC Elf with the same problem only at my work, this phone is switched for a diamond with the same problem now.
I updated radio now, see what happends

The radio is updated to V. v1.00.25.05
i have much better signal now, and no problems at all.

I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

3G Diamond keeps rebooting during calls

My new Diamond keeps rebooting itself during calls. Somtimes, it lasts for 10-15 mins without a reboot and at other times, it reboots itself almost immediately. When not in a call, it has no issues whatsoever.
When I did a hard reset and used it, it worked fine for many calls but after sync with our Exchange server, the troubles started almost right away. No issues with the same data on my older TyTN II.
And I didn't install a single cab file...
I tried the stock HTC Asia ROM as well as Dutty's and nothing changed. I've tried three different Radios - 1.00.25.05, .06 and .07 and have the same symptoms. I'm currently on the stock ROM 1.93.707.1 WWE.
I thought it might be issues with my SIM so I got a new one and nothing changed.
Has anyone seen this issue before? The service centre looked at it for a day and said all was fine... so any help here would be greatly appreciated.

One additional point I've noted is that the Diamond reboots only when a data connection is active. If Data is disabled, then the phone doesn't reboot at all...
Anyone else seen these issues?

Touch Diamond Reboots in middle of Call
Just got my TD back from repair and was told it had a new motherboard. (which one would imagine would give you latest roms) and yesterday it rebooted 8 times during calls, and today 4 times (Maybe its getting better) but this is unacceptable in a $10 phone. Let alone the TD. Tim

Hi!
I have the similar problem. I tried to install different roms. These did not solve my problems. It seems to me, that it is a hardware design failure.
any ideas about fixes yet?
Kraszi

Diamond reboots when called
I have just had this same problem with my Touch Diamond, my Touch HD is away for repair with the same problem, it's a real pain as you don't know who called. I have installed the Diamond Project Team Rom Release V2 and I have just removed the slide to answer addon and will see how it goes.

No Sound in Call (Intermitant)

Occasionally I have a problem where when making or receiving calls I pick up and there is no sound. If I Soft Reset I can make the call and it works fine. It's been starting to happen more often recently, and is really bugging me. It happens both when I'm using the phone speaker, and my headset.

what rom are you using? I have noticed the same thing the last couple of days since upgrading to L26 M2D v1

ah, here it is the same thread.
I use WM 6.1 htc version
Is there no bugfix?

Have you tried flashing a new radio?
Ta
Dave

data at info:
ROM: 3.28.407.0 GER
funkempfänger (i guess it's the radio): 1.65.16.25
protocoll: 25.83.40.02H
it was updated with the new htc 6.1 version what i've heard.
or can i downgrade it to a version that is working fine? when yes, where is the file to do so..

Right now I'm using Radio 1.58.16.27, I'll try another one, which do you recommend?

I was using 1.65.29.22, switched to 1.65.24.36 (I was using this with L26 diamond V12 with no issues)
had the same issue today.

hm, looks like a big upcoming problem for everyone...

what roms does everyone have? any "recently added" apps or changes?
ill start
L26_KaiserTouch_V1_M2D
NETCF 3.5
HTC AudioManager_2_0_1819_2129
Opal stuff

virusv69 said:
what roms does everyone have? any "recently added" apps or changes?
ill start
L26_KaiserTouch_V1_M2D
NETCF 3.5
HTC AudioManager_2_0_1819_2129
Opal stuff
Click to expand...
Click to collapse
Old thread but still, I've been experiencing this issue on the Hyperdragon series of ROMs from late October. Also had this problem in the past on some of Dutty's roms. The latest Raphael version (15/11/2008) has not exhibited this problem in 4 days. Only difference I can see is a slightly newer version of MSVC (1.6.19965).
Cheers.

gatewayer said:
hm, looks like a big upcoming problem for everyone...
Click to expand...
Click to collapse
I am getting the same problem intermittently, with a soft reset as the solution.
I am running a bone stock AT$T rom,recently upgraded to 6.1. It started happening post upgrade.
An upgrade problem?

same here... im playing around with different radios, it has to be a radio issue imo

I would just love to have this issue solved. It's not new whatch here; http://forum.xda-developers.com/showthread.php?t=383539
Peregrine

1stPeregrine said:
I would just love to have this issue solved. It's not new whatch here; http://forum.xda-developers.com/showthread.php?t=383539
Peregrine
Click to expand...
Click to collapse
My phone rings and notifies just fine when Texts,emails and calls come in. It answers just fine, but there is no sound. Then when I try to call people back, there is no dial sound and the call appears to not go through, until I do a soft reset, then all is back to normal.....................for a while.......................

I'm having this issue also. The other party can hear me when I answer, but I can't hear anything after the initial incoming-call ringing. A power-cycle restores normal operation but only for a while.
ROM: 3.28.405.0 WWE, 05/02/2008
Radio: 1.71.09.01
Protocol: 25.75.40.02.eMo

I'm in same boat as everyone else here.
Sometimes my phones rings, but when I answer I have no sound and other party can't hear me. Other times, my phone doesn't ring and all audio is muted (despite volume on). Soft reset is the only thing that works for me.
I gotta say this is really pissing me off. I'm missing lots of important calls because my phone doesn't ring when it should, or if I'm lucky it rings but has no audio so I have to soft-reset and wait 5 minutes for my phone to reboot & re-establish signal all whilst my clients are trying repeatedly to call me.
I'm willing to try other radios, but no one seems to have any working suggestions.
Thought maybe it was software, since I don't remember this happening after my initial WM6.1 upgrade. Uninstalling S2U2 didn't work (happened again today). Just uninstalled Voice Command, too, but haven't tested yet. VC's been flaky since upgrading to 6.1, working sometimes, failing to announce calls other times, plus occasional VC crashes at boot claiming "out of memory" which is blatantly untrue.
Just out of curiousity, is everyone with this problem using Voice Command, or just some of us?
Think I might have to go back to WM 6.0 since 6.1 didn't solve my Bluetooth issues plus screwed up Destinator...oh well. Schap's WM6 4.31 was best ROM anyway.

Anyone having any luck with this problem?
Like I said, I was running AT$T WM6 with no issues. The I updated to WM6.1 and started having these call issues.
Last week I flashed to HD III still no joy. SJ says that he is running the same radio as me, 1.65.24.36 with no problems.
Is it " my " phone? Microsuck 6.1 ? The radio ? Has anyone solved this with a new radio flash ?
I run a business on this phone and it is getting really frustrating, I don't want to go back to 6.0 just so I can get my phone calls?
I'm not just whining, looking for sucess stories.

Hi, havent been here in a while but i thought i'd add to the list. I have recently flashed HD3 (one of the early november editions) and it was without problems until friday when i dropped my fone. Ever since then i have had the intermittent sound in call which is only fixed by a soft reset (exactly the same as denco7). I haven't changed the radio since dutty's 1st diamond rom (a while ago) as i haven't had any problems but now im thinking about it.
Current setup (from device info):
ROM version: HD_III_Jade WWE
ROM date: 09/30/08
Radio version: 1.65.24.36
Protocol version: 25.94.40.06H
Not using MSVC

Recently flashed to HD III Blackstone hoping this might work but still having the problem.
I also flashed radios 1.65.24.36 and 1.70.18.02
and now I am running 1.70.19.09....... and it is still happening. It has got to be something in WM 6.1. Cannot be a software conflict, because it was happening when I was running bone stock AT$T 6.1 upgrade with no software add ons.
Again, I would hate to think that I have to downgrade to 6.0 just to get my phone calls.

Damn WM6.1 sound!
Well, I thought I'd let everyone know that I've uninstalled all my favorite apps from my Kaiser. No MSVC, no S2U2, occasional hands-free Bluetooth, and no A2DP. In that time, I've had only 2 incidents of no sound for the last 3 weeks--much better than no sound every few days or even several times a day. Don't know that the apps have anything to do with it since denco7 had same problem on an unadulterated AT&T ROM.
The big question is why do we all have the same sound problem but most WM6.1 Kaiser users do not (if everyone did I'm sure there would be a lot more *****ing). If we could reproduce it at will, we'd at least have something to focus on. Not knowing that, I'll have to guess and say that I suspect one or more of the following:
WM6.1 and/or the 1.65+ radios required for WM6.1 introduced some sound bug (deadlock, dereferenced pointer, etc.). The more apps that interact with sound and/or the radio, the more likely the bug will be triggered. But even if this is true, why does it happen to us but not to others?
The bug exists only in a particular base ROM source used by the ROM cookers. Still, should be affecting more people.
Maybe people who customize their phones are more likely to reset and clear any conditions that lead to no sound? Doesn't seem likely, but hey...
The problem exists only in specific Kaiser versions, perhaps even in conjunction with only specific WM6.1 builds and/or radios. I think there's been 5+ different hardware versions of the Kaiser line, but I can't find where I read this or how to tell what version your Kaiser is.
Bluetooth affecting sound? Got absolutely nothing to back this up other than WM6.1 supposedly fixed a lot of Bluetooth problems and during the time of my frequent lockups, I was using A2DP to stream an audiobook to my car's Parrot MK6000. Finished the audiobook & quit traveling so much, so I rarely used Bluetooth during the last few weeks when I've had only 2 no sound incidents. BTW, I upgraded to WM6.1 specifically because of the Bluetooth fixes, hoping they fixed the 100% CPU usage after finishing a hands-free call and fixed the A2DP dropping after calls. WM6.1 didn't fix either, so what did they do? Maybe their "fixes" just introduced new problems?
Possible dead zone f'ing up the radio and consequently sound? I offer this only because when I was working in a particular dead zone I had frequent sound problems. For some reason, my phone has problems reconnecting after leaving this dead zone and I have to reboot. Occasionally it would reconnect without rebooting, but I never correlated this to no sound. However, I haven't been there in weeks, and my problems with sound decreased (although I also uninstalled apps & quit using Bluetooth as much). Went there last Friday, and while I was there I found I had no Windows sounds. Could dead zones or even just temporary signal loss be f'ing up the radio and consequently the sound?
These are all just guesses--I'm just throwing out some possibilities so we can find something in common between us. However, I gotta say that if I don't find a solution soon, I'm going to switch back to WM6. Threaded messages are nice, but they're not worth this no sound headache.
BTW, I'm using:
AT&T Tilt (purchased within a month of initial release)
ROMeOS v4.21.1 (OS v5.2.20273, AKU 1.3.3)
Radio 1.71.09.01

TYTN 2 Freezing/ Scrambled screen

Ive had my tytn 2 for a little over a month now, and I've noticed something when I'm using the phone for heavy texting. After a while, the phone will more or less freeze. The chime stops sounding for a new text, however, the phone continues to operate, and will recieve calls. Also, when the alert stops sounding, if I close the text messaging and return to the today screen, the screen is all scrambled. I have done a few hard resets now to try and clear the problem. I am going to be unable to return the phone to the place I bought it from, as we had a disagreement over the last phone I purchased through them(long story). The touch screen still works on the today screen, and if you know where to push, it will still open programs, just everything looks like snow....
Now, I have WM 6.1 on it(factory rom) ROM version 3.29.422.1 WWE, the ROM date is 05/20/08. The radio version is 1.70.18.02. The phone is used on a T-mobile affiliate(IWireless) network. The techs there are idiots, and I don't think they could dial with this let alone tell me how to fix it....
My previous phone was a T-mobile MDA, which I did love. I know about using different ROMS, Im just not sure how/which one to use on my TYTN 2. HELP ME PLEASE!

anybody have this problem too? it is getting incredibly irritating. I called tech support last night, and the people that I talked to had no idea what I was even talking about. It almost seems as if there is a lag in the programs. I occasionaly get a screen that is telling me that tmail.exe has encountered a problem and needs to close. i let it send the error report, but the text program stays open.
Any help would be appreciated!

have you tried to reflash to the factory rom?

Can you warranty it with HTC?

Sounds like a harware problem -- specifically the cable that connects the keyboard is either loosly connected or damaged.
Try to get service directly through HTC -- but if you can't you might want to open it up and see if the cable is seated properly

im not sure it it is a hardware problem, as the phone will go skitzo on me even if I open the keyboard and leave it open. it usually would only do it when im texting, but it did it today, when the phone was on silent, I switched it back to on, and read a text message(did not open it), and when I tried to close the text and return to the today screen, it froze up again, and I had to do a soft reset. im really thinking its a software issue...

I would try to reflash, I had a ROM on mine that had the same problem, I did a reflash and never had the problem again.

Is there any way that I can do the reflash and still have the pre-loaded settings from my carrier? I'm thinking that I can't, but is there a place that I can be pointed to to get a copy of how to do the re-flash? It's got WM 6.1 Professional on it, and it is a branded copy(maybe part of the problem?). Obviously, I need to take some time to write down all of the settings for internet and such...

Are you talking about the network settings or something else? Most ROM's have a connection wizard that will setup network and MMS settings.

mostly the settings for the mms messages, and the internet settings. when I flashed a new rom to my mda, I had to manually put them in, the auto wizards wouldn't work.