Get this when syncing with Exchange. Says there has been a change made on your server that requires you to resync
i resync and all ok until the next sync when i get the error again
any suggestions?
had my device swapped out under warranty by VF UK and replacement has WM6.1
i deleted the partnership and set it up again and all was well.......
activesync error code: 0x8600050d - redux
Hi,
I just started getting this error. I have an HTC Touch Pro 2 running WM6.5. Tried a few solutions suggested elsewhere (unchecking usb to pc on phone settings, etc.) Was going to follow advice re deleting and re-establishing partnership but there is some data on the phone that is not on my computer and some on my computer that is not on my phone. Recently updated some contact info on the phone and even before this error message it didn't sync to the computer. I have contacts on the phone that are not on the PC. I did recently clean up contacts on the PC since at some point I ended up with a lot of duplicates - but I may have inadvertently deleted some unintentionally. I thought they'd "come back" when I synced since they were on the phone but that didn't happen. Similarly I made some changes in my calendar on the PDA, e.g., in the notes section on a particular appointment that didn't show up on the PC. So I'm afraid about losing data. Sorry to be so long.
Izzy
Hi,
Sorry if this is a basic problem but I'm a newbie and having problems synching. I did post a while ago when my XDA died, but couldn't follow the instructions to resurrect it as it wouldn't sync.
Just had it replaced, and the new one won't synch. So I'm guessing that there must be something wrong with my Outlook or Mobile Device Centre settings.
MDC says that it is synching, but it takes only a split second and nothing gets transfered. I've tried synching only contacts or calendar (only one option) but still the same result.
Any suggestions most gratefully received.
More info needed.....
Howdy™
It would be helpfull to know what version of Windows Vista (32 bit, 64bit, home basic, home premium, etc....) as well as the version of Mobile Device Center you are using.
Now as far as your problem goes, it seems to me that the issue may well lie with the software on your PC as the issue has presented itself with 2 different devices with the same results. A common step for resolving software issues is to uninstall and then reinstall the program(s) in question. You can do this first for MDC and if the problem persists, then try doing the same with active sync as well. You can re-install the programs either from the Getting Started CD that came with your phone or from Microsoft's own website. Doing so should correct your issues with failing to sync.
I'm assuming you have already checked your personal firewall to make sure WMDC and its components are allowed to communicate.
Find scanpst.exe in your MS Office directory and run it against your mail file (you can get the location from the properties in Outlook). Then delete and recreate your partnership. Corruption in your PST or OST file can cause syncs to fail and is often overlooked.
If that doesn't work, post the error code that AS is reporting on the device.
One problem is that I don't get an error code. Active sync and MDC both say successful sync! I can see all the folders on the phone too.
I'm scanning PST files for errors, then will try again. I'll then try to uninstal and reinstal MDC and Active SYnc if there is still no joy.
Oh, and I've tried running with Firewall off and still the same problem.
I had a similar problem to this recently.
Have you checked the settings for the connection. I found that a proxy had been defined but wasn't needed.
Well, still no success guys.
I've reinstalled WMDC. Latest version at 6.1.6965. Active Sync won't load on Vista, replaced by WMDC. I've deleted partnership and re-paired.
I've run scanpst.exe and repaired the few faults.
I've turned firewall off.
Running Vista Home premium 32 bit.
The bloody thing THINKS it's sync'ed so no error codes, but nothing syncs over. Going proper crackers over this.
danhand said:
I had a similar problem to this recently.
Have you checked the settings for the connection. I found that a proxy had been defined but wasn't needed.
Click to expand...
Click to collapse
Where are the settings Dan? On the PC or the XDA?
Sorry; wrong about the codes. Nothing showing on the PC but on the XDA it says "server could not be reached" shows the code 0x80072EFF.
I think this is the same error code i was getting.
The setting is on the device, under settings / connections / connections "manage existing connections. Then choose te proxy settings tab and uncheck " use a proxy".
Dan
Thanks.
But.... Still not bloody working.
It must be something with my Outlook setup. Any ideas how I might test this out?
I don't know if you've flashed a new rom on it. My phone wouldn't synch when I flashed garmins dk2 rom but synched fine with all others. Try it on another Vista machine and see if it works. If it does, maybe reinstall outlook after saving your data.
I’ve had the diamond for approx 1 month and regularly sync it to my work and home pc running XP and Vista respectively. Up until now I’ve never had a problem with activesync to any of my past smartphones or PPC’s.
My diamond has all of a sudden decided that it doesn’t want to sync anymore. It connects ok and I can transfer files back and forth it just won’t sync.
I’ve searched the forum and found similar symptoms but nothing has worked.
I’ve deleted the partnership from the device and both pc’s, created new partnerships which on first connection does actually sync (sometimes) but from then on either says “looking for changes” or “synchronising” until it times out giving the error message “Synchronising cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft Activesync Troubleshooter in Microsoft Help on your desktop computer”
I’ve tried the help, I’ve let it do its own diagnostic, I’ve unchecked the “enable advanced network functionality” option in USB to PC. I’ve soft reset, hard reset, the only thing I haven’t done is re-flash a new rom.
Does anybody know if flashing a new rom/radio will solve the problem. I would normally just try it but I spent an hour yesterday after I hard reset putting everything back to the way I like it only to find that it synced the first time but wouldn’t work again.
If anyone has any other suggestions before a re-flash I would welcome them. Otherwise I’ll bite the bullet and hope for the best.
I’m currently running Duttys V1.6 Radio version 1.00.25.07
I Had this problem
Hey fella, i was having this problem and after doing a little research i found the following.. If you constantly activate and deactivate the mobile (pair and unpair) you can corrupt A/S on the system. The only way i got around this was to uninstall active sync and re-install it again.
Hope this helps...!
I've never been able to get activesync to work harmoniously between relationships with two PCs.
Most syncs with a second machine after successful syncs with a first tend to result in errors that require my intervention, especially if an item of data has been changed. Drives me mad sometimes, and I often need to spend more time fixing these errors than it would take to manually update stuff across my three devices. I get the feeling the comparison/processing engine activesync uses is no where near sophisticated or clever enough to carry out the processing, and when it does have errors, the scope for my intervention to help it in its quandary are fairly hopeless.
I'm hoping that as devices like the diamond bring this lets face, it fundamentally great, but nevertheless fundamentally flawed platform to the masses, then Microsoft will have to put more effort into activesync and how it copes with relationships across two (or perhaps even more in future) PCs.
Ps, neomagik, actual connection, which sometimes has hiccups, has never been a big problem for me, (a few minutes in the various settings usually sorts these), but I've been using activesync for about 4 years before my diamond with with my HP4700 and various double PC partnerships along the way, and can confidently say that the problems I describe are not device related, but are the result of activesync inadequacies.
Thanks fyew-jit-tiv but I've tried that already. Also, it wont sync to WMDC in Vista either and it's unlikely that the same fault occured in AS and WMDC at the same time. This is what leads me to believe it's the Diamond and not the PC's.
Been there, done that....
Suprised you've not had this issue earlier...I've been suffering with Activesync issues for years
There are lots of ways to diagnose and resolve but perhaps you just might want to get the sledgehammer out...this mostly works for me....(I hope your familiar with Outlook!)
On one PC (I would use the XP "older" Op system one) export your synced data from Outlook to a .pst or .ost file for backup and later import (after delete & tidy stuff you no longer need in Calander/Contacts/Tasks, etc)
then
Delete all your data in Outlook, create a new empty .pst (connect to same), delete old .pst
then
delete partnership with device (to be sure), and remove same data (Contacts/Calander etc) from device
then
You can then check the exported/saved .pst for errors (I can't remember the MS programme...google for it), once satisifed OK import all you info back into Outlook
then
Synchronise with new partnership to device.
Hopefully so far so good
(sometimes I even rename the device-partnersip etc in case something "residual" there stays behind and corrupts something )
Next
Prior to connecting device with WORK PC:
Delete all previously synced data in Outlook and delete partnership there. I then make sure that in Activesync (before establishing new partnership) that I click option for one way data transfer ie replace items on computer with those from device
then
...plug in and establish new partnership, hopefully no problems....data populates computer from device. Once established then put back how you prefer data to be transfered (if there is a conflict etc)
Return home and partnership there still synchronised, Hopefully this works
If you find that there are still issues, you can un-Check and Check each synced area (Contacts, Calander, Tasks, Synced Files) independently to see where the conflict is.....
...I have found conflicts mostly occur with:
i) Calander: Birthdays/Anniversarys (probably as they are extended recurring events)
ii) Calnder: Meetings etc that might be recurring
There are real issues if using old versions of Outlook (2000 for me at work ) syncing with most recent ones!!
Sorry for the mad typing but best I can do for a "Quick" reply....Good luck !!
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
neomagik said:
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
Click to expand...
Click to collapse
Presume you have done the most obvious, and that is un-install and re-install Activesync and the Vista sync programme on both PC's ?
neomagik said:
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
Click to expand...
Click to collapse
I had this once I think a year or so back. Tried so many things that I can't remember what finally fixed it.
I think a good place to start though, like PJ6363 says, is do a clean sweep... re-install activesync on both machines, and I would also reinitialise your Outlook Account (.pst) on the master PC and delete on all other devices.
Good luck, and tell us how you get on.
neomagik said:
Thanks fyew-jit-tiv but I've tried that already. Also, it wont sync to WMDC in Vista either and it's unlikely that the same fault occured in AS and WMDC at the same time. This is what leads me to believe it's the Diamond and not the PC's.[/QUOT
Neomagik... Sorry i could help any further fella.. As i said in last post i had this problem and i just re-installed A/S... The only other thing i done after i un-installed A/S was to run a registry cleaner.!
P.s i don't think is down to the Diamond. I Was having this problem with the Touch (elf) too...
Click to expand...
Click to collapse
well, i have similar issue w/ sync and finally, i solved the problem by changing the sync cable.
Thanks folks,
I'm going to try all of these.
@ Snufkin, I'm using two different sync cables so I know this is not the problem.
My diamond did funny things when the screen would turn off quickly after connecting because i set it not to charge when connected. Gave all sorts of weird errors.
Now, screen stays on because i want it to charge and sync completes now, still takes a while though.
You guys are aware that WM6.1 has a problem syncing with 2 computers, aren't you?
Some people claim they managed to do it and I believe them, only none of the voodoo worked for me. Never had that problem with WM5 and 6.
pedmond said:
You guys are aware that WM6.1 has a problem syncing with 2 computers, aren't you?
Some people claim they managed to do it and I believe them, only none of the voodoo worked for me. Never had that problem with WM5 and 6.
Click to expand...
Click to collapse
there is a long thread about this issue somewhere conclusion 100% in wm 6.1 you can not sync with 2 PC. this is a wm 6.1. related problem.
i can sync with 2 pC my athena with wm 6 but i can not do it with the diamond or trinity. don't even try it. it will mes you the whole outlook!
Sync with WM6.1....off course u can!
Been syncing my Kaiser and now Diamond with WM6.1 for well over a year with 2 PC's. Must have done it at least 20 times with various devices and ROM's. Kicker is that my work has W2000 & O2000, and at home I use XP and O2007....still works!!
I'm not saying I don't occasionally have issues...but I do carry more than 1000 contacts and and extended calander with numerous recurring entries
.....like I've posted before (as many others) there are issues, but nothing insurmountable. I'd be lost if I could not sync my work PC, homw PC and PDA
Read around and you'll see........
here u are, i found the thread:
http://forum.xda-developers.com/showthread.php?t=377823
i tried long and hard to sync my diamond with 2 pc. all i got is errors and double tasks and appointments. got tired and gave up! my contacts list is too precious to play with!. i do have over 600 contacts and 1300 numbers (tlf, mobile, fax).
in order to have my diamond sync with 2 pc i syinc it with one, then i sync my athena and sync with the second....lol...this is my way to have 2 pc and 2 htc devices in sync.
I had my Diamond (and previous Trinity) synced with 2 pc's. No major problems until now.
It's dead
OK, I have tried the steps suggested by PJ6363 with no success. It won’t sync to the first pc let alone the second.
I then decided to dig out the old C500. After blowing the dust off I hard reset to clear out any info left on it. Plugged it in and hey presto, immediate sync. Unplugged it and tried again, another sync. Added a contact whilst synced and it updated straight away.
I then deleted all partnerships on pc and diamond and plugged it in. It went through the usual setup and connected to the device as before but surprise surprise, no sync.
Does this not mean that the data on the PC is fine and it is a problem with the Diamond, possibly a hardware problem?
Unless anyone else can suggest anything I’m going to flash a new rom but I have a strong suspicion it will not make a difference.
neomagik said:
OK, I have tried the steps suggested by PJ6363 with no success. It won’t sync to the first pc let alone the second.
I then decided to dig out the old C500. After blowing the dust off I hard reset to clear out any info left on it. Plugged it in and hey presto, immediate sync. Unplugged it and tried again, another sync. Added a contact whilst synced and it updated straight away.
I then deleted all partnerships on pc and diamond and plugged it in. It went through the usual setup and connected to the device as before but surprise surprise, no sync.
Does this not mean that the data on the PC is fine and it is a problem with the Diamond, possibly a hardware problem?
Unless anyone else can suggest anything I’m going to flash a new rom but I have a strong suspicion it will not make a difference.
Click to expand...
Click to collapse
It looks like something other than what I have been pointing out....see here: http://forum.xda-developers.com/showthread.php?t=377823
I think you need to get serious and re-install the actual software itself on the device (hard reset), appears that Activesync on PC's is good...but would re-install there anyway!!
Look at it this way, you have found a sweet excuse to update your ROM withthe latest version and clean up your contacts/calander etc....should not be an issue with a fresh ROM install (try SwiftB 6.0....excellent!!)...let us know how you get on
Ah ha....forgot something critical...if you are syncing using older version of Windows (2000) or Outlook ...or any issues syncing for that matter, then I found that you MUST go to Settings->Connections->USB to PC and turn off Enable Advanced Network Functionality...have you done this?
Hello everybody,
I flashed Doc's fantastic rom yesterday, after having used stock JPA for a couple of months. After the upgrade, I got some weird problems with Exchange. The first sync was very slow and suddenly, when reaching mails from january 26th the sync stopped. Contacts and Calender synced fine.
When starting the sync manually, I got the message "Cannot connect to server". Then, suddenly, later in the evening, it synced all fine, with one excemption: It downloaded the whole mails (with attachments and everything) even though I had 2kb as limit.
This morning, I got the "Cannot connect to server" again. So I cooked a new rom, formatted everything and flashed again. The excact same thing happened. I'm not stuck on january 28th, and can't receive newer mails. Every time I try to sync manually, I get the same error message. Contacts and calender still syncs OK. I still have the problem that it downloads the whole mails, the 2kb limit doesn't seem to work.
Anybody else have this problem? Any suggestions for solution?
(I'm on DocRom 9.1.4 Js3 with speedmod kernel)
Am I the only one with this problem? Still can't sync mails from Exchange...