I got my Tytn II back from the repairs about a week ago - they replaced a faulty back speaker. But today I noticed that the "Cap" LED will not light up - no matter what. So I need to find out is it a software issue or hardware.
Is there any way to force the Cap LED to light up with some program or smth. I've just spent a long time on setting the unit up with programs and settings just the way I like it, so doing a hard reset to check for a software fault doesn't sound good.
I've already tried soft reset and powering the unit down and removing the battery.
So do you know how to make sure it is a hardware fault? And is there any way to fix it without voiding the warranty?
(If I send it away to warranty, then I'll have to wait for two to four weeks for it, cause they'll send it to a another country).
I did the hard reset with zero results.
Now I'll have to decide what will bug me more - sendind it away for 2-4 weeks (again ) or living with the dead LED.
Related
Has anyone ever encountered the Kaiser's becoming completely dead, out of a sudden? HR doesn't help. It has the official Kaiser ROM - and not even any hacks.
After starting, it just prints "smart mobility", vibrates once and, atter a while, repeats this in an infinite loop.
Menneisyys,
my unit did exactly the same thing. Had to send it back, unit was exchanged for a new one.
This behavior goes hand in hand wit the "Standby of Death" and "Red Light of Death" behavior where the unit will no longer wake up from standby or will no longer start up even though a charger is connected. There is a thread on XDA-dev. about this syndrom.
The only information that I can give you is that my first Kaiser which finally died exactly like yours mid-December showed erratic behavior like restarting three times after soft reset and the SoD right from coming out of the box. The replacement unit never showed anything similar.
As far as I can remember there is a good chance that HTC as released a faulty production lot to the market showing these problems.
Get your unit replaced under warranty. Re-flash or any other repair attempts won't work.
Rgds
Joe
I had that issue. I went into bootloader and flashed a new ROM and it fixed the problem.
I am having the same problem now too - I can get it to hard reset after some twists, but it refuses to work when I restore a backup, I'll see if I can get a case that I can repeat so I can send it back...
Guys,
I really appreciate if someone can help.Everything was working great with my Tilt for the past 4 months, just installed Kaiser Tweak and SPB Mobile shell like 4 days back,everything was normal over the last 4 days,this morning for the first time I have turned on bluetooth after installing these two applications (as I always do and sync it to my car bluetooth on the way to work), after turning on the bluetooth just made a quick call which did not even last 1 minute and hanged up, then after driving like around 45 minutes,I picked up my phone to notice that it has turned off totally and does not power on, tried soft reset, taking out the batter and putting it back on,no use.I thought for some reason the battery has died (but I just charged it over all night to 100%),so after coming from work I have connected the charger and for the past more than hr I see a red light, which usually will be orange when u connect ur phone to charge, am it still does not turn on,can anyone let me know what might be the problem.
Am thinking of calling at&t,would there be any problem with replacing the phone under warranty if we install Kaise Tweak and change the settings, as it involves the registry settings.Please help
This is actually a common problem:
http://www.htcwiki.com/thread/959604/Steady+red+light+won't+power+up?t=anon
Try this:
"i fixed plug it into the power source without a battery and press the power button it should light up red and then stop then put in the battery and the light shouldn't light up it should go orange but when you put in the battery turn it on the first try it'll prob shut off and go red try it again should work thank me @ [email protected]"
RLOD
Read this; http://forum.xda-developers.com/showthread.php?t=372266 and this; http://forum.xda-developers.com/showthread.php?p=2023559#post2023559
Then this; http://forum.xda-developers.com/showthread.php?t=369282 and this; http://forum.xda-developers.com/showthread.php?t=383904
I just called the warranty department, they said they can replace the phone, but it would be a reconditioned phone, am not really happy about it, given my phone is just 4 months old,spending so much money on it,getting a refurb phone is not cool,they said I have to speak to customer service about it.
did any one have any luck in convincing the customer service in sending a brand new phone.
Am thinking,if I can have them send me a new phone, why bother to fix this one
anyone had any luck in getting a brand new replacement phone..if so any suggestions appreicated,in what to talk to the customer service guys..
also btw, does installing kaiser tweak void the warranty?
Hello
I have a diamond htc rom 1.93.412.1ESN since I bought the unit come with serious problems with the display on the screen of alignment "Alinear pantalla" in system menu. Who here has or has the same problem, I already hard reset several times but not resolved, will defect in the unit? can you help me?
* Forgiveness by basic English, I am Chilean living in brazil
are you having a similar problem to this?
http://forum.xda-developers.com/showthread.php?t=438733
i've got the same problem.
When i align my screen it's ok buth 1 hr later when i put my stylus at the lower half of the screen its perfectly ok buth whe i put it at the top the presspoint is allways 1/2 a cm higher then my stylus.
so i have to do it several times a day
That is defect, I had that problem with my 2nd diamond. I tried several different ROM but the problem still there. So I returned it and get a replacement. My new one is perfect.
i had the same problem, i phoned htc who advised flashing with a orange uk, rom, then send to them if it didnt work
flashed it, same problem, so sent it in
just got an email, saying the warranty is void due to the rom being flashed
has anyone got a repair report for this issue
as my only recourse now is to get them to repair under the sales of goods act , as this is a hardware fault and their liability to fix
it is down to them to prove it was not inherantly faulty at the time of sale, but would like as much info as i can get to show that this is a hardware issue that has been experiance by other users
Hi all,
I need help, or at least my Kaiser needs help!
Let me explain : a few days ago I saw that my waiting cursor was turning and turning. So I decided to perform a soft reset. No luck, the screen remained black after that.
After several soft resets, I thought it was time to do a hard reset. But it didn't work either!
I went through forums, wiki and lots of search engines, so my next move was to try the bootloader. Usuccesfully, except that now the green led is on. It doesn't blink, it's just green. And the screen is still black.
I've heard of white screen issues, of multicolor screen issues, but no case of black screen with the green led.
I never flashed my ROM, I don't use any cracked software and I allways take care of my phone, so I have no idea of what did happen.
What do you think about that? Is my Kaiser bricked? any comment ? Any advice ?
Thanks in advance.
Not Bricked
Hi
Sorry to hear your device has stopped working.
I don't think it's "Bricked" in the classic sense because you haven't done anything that would have damaged the boot section (IPL/SPL) of the ROM storage area (EPROM chip to be precise). It's possible that some part of the ROM memory has become corrupt on it's own. What were you doing at the time of the soft reset? If you were renaming/replacing files in the ROM of the device using a 3rd party file explorer this might have caused a problem of this kind but not much else.
It sounds more like some kind of hardware failure. Could you have damaged the Mini-USB port on the bottom of the phone? If you've never flashed a ROM, radio or splash screen then your manufacturer's (i.e. HTC's) warranty should be intact, if the device is within the warranty period. I think HTC offer a two year warranty period, but don't quote me on that. If you bought the item recently and have proof of purchase, you should probably take the device to the shop where you bought it and ask for a replacement under the warranty.
Cheers
andrew-in-woking
Thank you but...
I'm not very proud of it, but when my phone started to be a mess, I was trying one of the "fart machine" cabs floating around the forum... Sad end for a Kaiser.
Unfortunately in France we only get a one-year warranty on this kind of product (to force you to sign for an extra warranty I guess).
Ok then, I think I can only sell it on [email protected] for spare parts now, to save at least a few bucks.
Thank you for your comment anyway.
So I got my Z3C about a month now. 6 weeks ago I thoughed my phone broke, suddenly it was dead. It looked like it was bricked, but I didn't do anything with it. There was no charging light, no fibrating on a hard reset, nothing. There was not even a connection with the adb.
So I send it to a repair point and they fixed it for me. I had no idea what that do, but I was happy with it.
Yesterday it happend again and I was pretty angry. A 3 month phone broke twice! I contacted the store, because I want a new one and not another repair, because i have no faith in another repair.
Now here comes the thing. Today I tried my phone again and suddenly it was working again.
You might think I should be happy, but I'm absolulty not, because now it is hard to prove there is something wrong with my device.
I suspect the repairpoint didn't fix anything, because it was working again at that point. So they just did a factoryreset
Has anyone experienced something like this or has any clue what the problem is?
Thanking in advance.
Info
Robin94 said:
So I got my Z3C about a month now. 6 weeks ago I thoughed my phone broke, suddenly it was dead. It looked like it was bricked, but I didn't do anything with it. There was no charging light, no fibrating on a hard reset, nothing. There was not even a connection with the adb.
So I send it to a repair point and they fixed it for me. I had no idea what that do, but I was happy with it.
Yesterday it happend again and I was pretty angry. A 3 month phone broke twice! I contacted the store, because I want a new one and not another repair, because i have no faith in another repair.
Now here comes the thing. Today I tried my phone again and suddenly it was working again.
You might think I should be happy, but I'm absolulty not, because now it is hard to prove there is something wrong with my device.
I suspect the repairpoint didn't fix anything, because it was working again at that point. So they just did a factoryreset
Has anyone experienced something like this or has any clue what the problem is?
Thanking in advance.
Click to expand...
Click to collapse
first of all you should make it clear If it s software problem (which level of software) or hardware
to get this u can Repair Xperia firmware by PCC to install fresh firmware
after that if problem remains u can be sure that problem is in hardware and ask for replace
in repair center they may just install new rom and return it so just ask for replacement
:good:
I k now this post is a little old but I have the same problem. After 6 weeks of flawless use my Z3C suddenly died. Nothing would bring it back to life. I spent several hours on the phone to sony support to no avail. We tried numerous manual and computer related fixes to no avail (including flashing a new stock rom which didn't work because no phone could be detected). Finally the tech gave up and said to return to return it to where I bought it. I was in the process of doing that when suddenly the phone worked again when I pressed the power button. battery charge was showing as 74%. Unfortunately I didn't do a factory reset while I had the chance.
This afternoon I didn't use the phone for 3 hours and now it's dead again. Nothing will wake it up again.
To me it sounds like a hardware fault, not software. This is a near new phone. This shouldn't be happening. I've searched the net and found numerous others having the same problem and in every case it has resulted in a replacement phone. Unfortunately my phone seller is a long way away. I guess that will teach me to buy local and pay and bit more.
Any suggestions please as I'm desperate.
I'm also in the same boat where my g/f Xperia Z3C just died and unfortunately the phone is out of warranty as it was a grey import and not local Aussie stock.
I have tried everything to get it working. When it does switch on it doesn't last more than a few hours before it goes back to a permanent coma.
I've wiped the rom and started from scratch when it was working with the Sony Xperia Repair centre but with little success.
I was left with little choice but to take it to a repair centre to find any faults with the hardware but I'm not feeling that confident they can fix the phone without replacing the whole board which isn't worth it.
Same thing.
Hello,
Today my phone shut downs itself and i realized it after 2-3 hours.Can't force reboot with volume up + power or the yellow button near the sim slot.Also no leds working to confirm if it takes electricity or not.My phones screen changed about a month ago due to having volume changes in 3.5 mm jack while listening music.Funny thing is i gave my phone for that same reason 8 months ago and they did not changed the screen and when i asked why you changed the screen, the lady said because 3.5mm jack is together with the screen(which i do not believe).I am hoping for device to wake up like jesus...
Edit: Does android have a log that reports every incident like windows does?If so how can i access it to see why my phone decided to die and ressurected by itself?I can't get this device to technical service cause it is fine now but i want to make sure it does not happen again.