I just purchased the Tilt and love the features and possibilities, however I may be forced to return it if I cannot solve this problem.
I can connect the Tilt to my home WiFi network (Open/WEP) without any problems, and I can connect to several other APs (Open/Encrypted and No-Encrypt) without any problems.
In my office (where it'll be used the most) we use Cisco's lightweight access points with the WCS controller system. This system is configured with Open authentication and no encryption, and has a captive portal that you must login to in order to gain access to the network.
When I connect to this network, I stay connected for about 30-45 seconds (I can ping the Tilt from my wireless laptop for about that long), and then the Tilt stops responding on the network. The WiFi status says that it is reassociating with the network, but it never does. I can manually tell it to connect to the network, but that fails, too. While this is occurring, I can see all of the SSIDs (including ones not on the Cisco controller) that are available in our office, but cannot connect to any of those, either.
After a soft reset, I can connect to any of the other SSIDs with no problem until I try to connect to any of the SSIDs that are on the Cisco controller. After trying that, it repeats the same pattern and I must reset the Tilt before it will connect to any other access point.
I've actually done some wireless captures and cannot see any problems with the communication between the Cisco APs and the Tilt. It's just that after this "malfunction", the Tilt will successfully perform the normal 802.11 open-mode authentication, but will never proceed to the association phase.
I've talked to AT&T and HTC, and they told me my phone may be defective and to try a new phone. I've done that now, but it is still doing the same thing.
Has anyone had any similar experience?
Thanks!
This was a similar issue with my phone[Similar by reassociating with network, and soft reset], except it was on a campus[uses cisco] and not office! Basically i just had to register my kaiser's mac address with the school, and everything worked perfectly. Hopefully this helps!
That's an interesting observation. A campus network would be similar to my (large) office network.
Before you registered your MAC with the school, were you able to browse to anything?
I ask because our network doesn't require MAC addr's to be registered. It allows anyone onto the network as a "guest" and then you have to browse to a web page that lets you login to get Internet access.
But, the fact that you had to do a soft reset to get it working again is quite interesting, and points to a bug with WM6 or the device.
The Cisco WCS has some protection against DoS/etc. Maybe the tilt is doing something that's causing the WCS controller to think your device is a bad-guy and it places you on a blacklist. I think by default the WCS has a blacklist timer of about 5 mins... can't remember now. Could be what's happening though if after a reset you can't see the WCS SSID anymore.
That's a great point, too. We don't have any of the IDS/IPS functions that you're referring to turned on, but there's always those hidden features
We ran a quick test and watched the debug output of the WCS and didn't see any messages to indicate foul play.
It turns out that this problem was specific to Cisco's WLAN implementation. Cisco has a set of wireless extensions called CCX that are implemented on wireless devices (clients) to aid the infrastructure in managing the radio environment, location management, roaming, etc.
Apparently the WiFi chipset and/or drivers on the Tilt do not implement CCX (as 90% of other radios and drivers do), so when the WLAN sent a broadcast out asking for radio management reports, the Tilt's WiFi stack would just freak out.
We were able to work around this by disabling the CCX Location Measurement function in our Cisco 4400 series WLAN controller.
It would be nice to see an update from AT&T and HTC to fix this problem.
same thing happened to me.. same cisco wlse and same pda.. i also have to disable CCX. but it is quite useful feature of WLSE. i hope htc can fix it.
knoll said:
It turns out that this problem was specific to Cisco's WLAN implementation. Cisco has a set of wireless extensions called CCX that are implemented on wireless devices (clients) to aid the infrastructure in managing the radio environment, location management, roaming, etc.
Apparently the WiFi chipset and/or drivers on the Tilt do not implement CCX (as 90% of other radios and drivers do), so when the WLAN sent a broadcast out asking for radio management reports, the Tilt's WiFi stack would just freak out.
We were able to work around this by disabling the CCX Location Measurement function in our Cisco 4400 series WLAN controller.
It would be nice to see an update from AT&T and HTC to fix this problem.
Click to expand...
Click to collapse
Anyone know if a new driver is part of WM 6.1? I am holding out for the official AT&T version but was just wondering since I have this problem with the wifi at school.
Related
Hi all, I have a weird problem.
I have a tilt and am using the HTC rom, I connect to wifi in my apartment and 3G or HSDPA when I leave the apartment.
When I'm connected through wifi, my Slingplayer works flawlessly, finds my slingbox, and plays the video. When I try to connect outside using 3G/HSDPA, I get "Cannot connect with current connection settings"
I know the Slingbox is working correctly because I can connect to it through a desktop PC without a problem, and I know that the 3G works fine on my tilt because I have no problem loading websites, using mundi, etc.
Any ideas? I've seen a couple other posts on other forums with the same problem but there were no responses on them.
Thanks!
Can you connect to anything else when on 3G?
Try your proxy settings
Did you change the default ports on the SlingBox config?
Are those ports (default or modified) open from the outside of your firewall/router?
If you have the ability to monitor inbound connections try monitoring while you connect through 3G and see if your device attempts on the correct port and that it is NATed to the correct IP and port.
Raptor
I had exactly the same problem with my Belkin router. You need to set up a port on your router in order for it to work. I know on mine it involved setting up a virtual server.
I am using the TyTN II and I am having the same exact problems. I think AT&T killed access to slingbox somehow. I can surf the internet just fine, and then as soon as I start the slingplayer, my connection gets lost and my phone says "cannot sonnect with current connection settings." Any help would be appreciated, especially with the World Series coming up this week.
cjf2014 said:
I know the Slingbox is working correctly because I can connect to it through a desktop PC without a problem
Click to expand...
Click to collapse
Possibly a silly point but can you definitely connect over the internet to it? Or just over your LAN?
There's a wizard that enables the port forwarding for you - (called Remote Viewing or something?) should be with the software for the slingbox.
Could be that your desktop is just going direct over the LAN?
Also, I had problems when I was just using the automatic settings to configure the box - in the end it works far better if you ignore the UPnP stuff, and use the manual setup process (or so I found). Again, the desktop software wizard steps you through this.
If you can connect over wifi at home, but not over wifi or 3g when away, then unless AT&T are blocking the ports, its more likely your router settings, as at home you are inside your LAN but elsewhere you have to go through your routers hardware firewall.
Just have a look at slingbox's help files.
SlingBox works fine on AT&T. Check your proxy settings on the phone. Try the "remove hidden proxy" cab. The home router also needs an outgoing port defined as well. Good Luck, I know it can work.
I will bet that it's your router/firewall blocking the incoming net traffic. Try connecting to it from a Friend's internet connection or a public computer at the library or something.
Had a similar problem with slingplayer mobile on my new HTC TouchPro- phone from Vodafone but I put in my T-mobile SIM as I wanted to keep the Web and walk.
Slingplayer worked fine from Vario3 with same sim but not from TouchPro. Eventually unticked the use proxy server in the connection settings and it started to work. Weird, as on the Vario the proxy box is ticked and it works.
Anyway, worth trying if anyone else is having problems.
One of two things, either you have not port fowarded your router to allow the Slingbox to be remotly viewed, go to portfoward.com for exact instructions for your specific router, or your hidden proxy is messing with it. More than likley its not port fowarded correctly. BTW...when your in your home network, i.e... using WiFi, it will work without the router being fwded because your slingbox is already inside your home network. When coming from the outside of your home network through 3g or whatever your router has to allow access to the slingbox.
Hi:
I have the HTC-branded TyTN II and I can connect to my Wifi network just fine, but none of the applications can access the Internet through this connection. The connection status shows as "connected" and the phone shows up in router's DHCP table. Does anyone have a solution?
Thanks in advance!
Try moving the WIFI power saving mode to the left: "Best Performance".
Don't know if this is "too obvious" but have you set the DNS lookup address?
oh man! another unlucky soul...like me
dont worry buddy, you are not alone in this "wireless problem" as i have an HTC Touch and unfortunately i have Windows Vista Home Premium installed in my laptop which has damn wifi.
same as yours, my HTC connects to the wifi i made in several ways with Security and Authentication Enabled in every way i can and also last with Open Authentication and Security as NONE
my network shows that my wifi is connected to my HTC but only LOCAL, which means you cant access internet, and strangely also, the wifi network is labelled as Unidentified Network, when the WIFI i made is given a solid name, like WIFY.
i checked out my HTC Touch with a friend who has Windows XP installed in his laptop and damn....i can browse as well as chat in Messenger, while being connected to his WIFI.
So i will tell you these by experience:
1st: its not a problem with your HTC TyTN II, so dont subject it to forced connection, like messing with your settings all day long while you try to connect it. cos simple truth is you cant (i m assuming you have windows vista as well)
2nd: its been like my third nite, with "vista+wireless connection+unidentified network" searched on google.
and somethings i came across, but didnt fix my problem includes:
> disable IPv6 from your NIC
> assign a MAC address filter to your NIC (Vista by default has Network Address set to Not Present, which can be found in your LAN Card > Properties > Advanced Tab)
And even my assumption that you're using Vista is wrong, let this be an INFO to other users here as well.
Damn, i m getting back to Windows XP!!!!!!!
So if you think your WiFi card needs a checkup or try these solutions i have mentioned, try google....its a saviour for all gadget dudes like us!!!!
Just to try and give a fuller picture - I have no such problems
I have a desktop running Win XP Pro, a laptop running Vista Home Premium and my Kaiser. All are connecting wirelessly thru a router using WPA encryption and using IE, Firefox for browsing, SMTP/POP3 clients for email and MSN. They are also connection to each other - desktop, laptop and Kaiser - no problem on any of them.
Yeah, having Vista on your network should be no issue with regards to connectivity of a device to a wi-fi network. However, having Vista on the network may make the vista computer invisible on the network map and make it unavailable on the network if you are using XP based computers as well. Not too sure about other Windows versions or different OSs. This is because the Link-Layer Topology Discovery (LLTD) Responder component is not installed on the Windows XP-based computer. The patch to install on the XP based rigs is here. I ran into several networks with this issue and have cleaned them up with this patch. I even keep it on my Cruzer because I have seen it so much.
I know this doesn't help with the original query, but I wanted to ensure ayyum3 and cv2k3 know that Vista in the network will not affect any outside device's connectivity.
To the 2 fellas who are having this issue... are you using a software, or have you enabled the locking out external devices from connecting to your network? Also, have you ensured your wireless router has proper internet connection? To see the network yet be unable to access the internet leads me to believe it is a router-modem connectivity issue (albeit a simple IP addy issue, or a cable issue).
What kind of wireless router you using? Is it using the latest firmware for it?
Are you able to connect other wireless devices to the said router?
Are you able to connect your TyTN to some other AP (ie neighbours, cafe, starbucks, etc)?
did you try setting your wifi power mode to best performance
This was happening to me recently after I replaced my router...I ended up changing the channel the wlan was using from Auto (it was setting itself at channel 6) to channel 11. Channel 1 also worked. The other thing I did was disable the wireless speed enhancement features on the router. Now I can connect and surf with no issues...
I dont know what all that was about a vista pc but the OP's problem (from last november) would no doubt be that he had not set the wifi connection to connect to "the internet" or his device was set to use a network proxy for all connections.
Hi,
I have just got the Diamond and I have two main problem.
1) Although I have connected the Diamond to my Home wireless network, there is no data transfer. Opera can not open pages, Youtube can not start even I can not update weather?
2) When I connect the Diamond to the Laptop / PC, all PC's and Laptops connected to my home network (wireless) drop from the connection and never connect again?
Thank you for your kind help...
I have same problem with my Diamond.
1) go to: startmenu->settings->connections->Wi-Fi->networkcard/adapter->and make sure that it says "my networkcard/adapter connects to internet"Also at the same tab open IEEE 802.11b/g Compitable Wi-Fi Adapter and try to a static ip matching the one your pc uses. (not sure about it since i can't recreate the problem atm..)
2) Try the thing I suggested in this thread http://forum.xda-developers.com/showthread.php?t=417664 (plz use search next time)
bobo_error said:
1) go to: startmenu->settings->connections->Wi-Fi->networkcard/adapter->and make sure that it says "my networkcard/adapter connects to internet"Also at the same tab open IEEE 802.11b/g Compitable Wi-Fi Adapter and try to a static ip matching the one your pc uses. (not sure about it since i can't recreate the problem atm..)
2) Try the thing I suggested in this thread http://forum.xda-developers.com/showthread.php?t=417664 (plz use search next time)
Click to expand...
Click to collapse
Thanks for your reply, but both of solutions do not work for me...
Any other suggestion?
Thanks for your help..
Try turning on wifi, then go in LAN WIRELESS and change in "improved performance"
All of this do not work for me too...
Go to Wireless LAN settings and there to power mode and set yo best battery.... that worked for me.
in "settings => connections => WiFi" is "Connected". In "Wireless Lan" there is Connected too... In log on my router there is MAC adress of Diamond as associated and authorized. All seems OK. But on Diamond do not work any internet connection (Weather, web, etc...). With Active Sync works fine. Laptop with the same settings works fine. But Diamond with WiFi... no way :-(
Any other suggestions?
Same problem after i made ROM update from 1.7... to 1.93. before works fine. no other software is istalled.
Been having an issue with connecting to my wireless network also for the last week. My phone is from orange in the UK. My wireless router is an Dlink 614+ on Virgin cable broadband.
The Diamond would connect intermittantly but then say 'not avaiable' after a period of time, or when trying to reconnect after diasbling/enabling wi-fi in the comms manager. Also, after restarting my router the device would connect for a while but not seem to 'hold' it's connection.
When the device was 'connected' I could not get opera/youtube to load a page, even though I could see the diamond in my router's log showing it connected with a leased ip address. What made it so annoying was that every other wireless mobile device/laptop I have owned has connected without any problem at all, leading me to beleive there was a problem with the phone. Again, this was rather frustrating as the phone was detecting avaliable networks but just not 'holding' the connection nor 'using' the connection in opera/explorer etc.
After searching on xda-developers and other forums for a possible known issue, I tried all the various suggestions including;
i/ increasing to best performance under power mode in Wireless LAN settings
ii/ Hard reset of router (even though other wireless devices were connected fine)
iii/ trying static rather than dynamic ip for my diamond in router settings
iv/ disabling any security/encryption on my router
v/ entering DNS settings in manually into my diamond
vi/ changing 'connect to' under wi-fi neteorks to 'Work' rather than 'the internet'
vii/ tried various roms
and other suggestions I had read about - all which didn't make a difference!
I was about to send the diamond back to Orange (here in the UK) but decided to give it one last go and change my router. I bought a Netgear WGT624 for 25 quid from PC today world and my diamond connected
straight away without an issue, and opera/youtube/messager all connected straight away to the internet. I have not lost connection once. So thats how I resolved it - obviously my device did not like 802.11b (on the original dlink router) even though all previous smartphones have connected fine and the diamond's wireless adapter is labelled b/g.
Hope that stops anyone wasting a week like I did, I would try it out on another router before making any decisions because the chip in the diamond seems a lot more picky to what it connects to than anything I've used in the past!
cheers
Linksys WAG54 is OK, Freebox is not perfect
It really seems to depend on the WiFi router.
I've had probems with my French Freebox (my ISP's ADSL+wifi router) using WPA2 AES. It would work fine, for half an hour maybe, then it would stop. It says it's connected but there is no data transfer. You can switch WLAN off and on, soft reset the phone... nothing will do. Then it will work again later on.
I downgraded encryption to TKIP and i experienced the same problem.
But then I've tried my old Linksys WAG54G router, using the exact same encryption protocol and key and it works perfectly (for hours)!
I've also tested free access (Paris public Wifi, Mc Donald's...) and they work fine.
As my ISP wifi box does not let me have a look at all the settings (beacon time, etc.) it is very difficult to tell what makes it not-so-compatible with my Diamond... But there must be something.
Hello to all diamond people,
We all know, there is huge issue with this great phone about Wi-Fi connections. While Wi-Fi is one of the reasons people choosed touch diamond, what is their disapointment when they find out wi-fi doesn't work as it should.
I am talking about problem I am experiencing by myself - I am unable to connect to my home WPA secured and encrypted network. If I turn the security off on my router and wireless network becomes open, there is no problem at all.
But who wants unsecured, open wireless network at home, so all the neighbours can download whatever they want through your network?
Nobody.
During my research throughout forums I have come accross many people, experiencing same problem, but was not able to find the solution to the problem, or what is causing it.
My aim is to gather as many information as possible to help to fix this problem, so everyone could use wi-fi on their own home WPA secured wireless network.
Any ideas?
What is your ROM and radio versions? I've no problem connecting to my WPA enabled network. Which WPA option did you choose? It must match the same WPA option on your router. There are WPA, WPA-PSK, WPA2, and WPA2-PSK, then there are also TKIP and AES to choose from. Try setting both Diamond and router to use WPA-PSK (TKIP) first, this should have the highest compatibility with other WPA supported devices on your network. And make sure you use a strong passphrase, you can use a WPA key generator.
Hey,
both router and HTC are set to WPA -PSK under TKIP encryption. I use my own network key.
The thing is, in wireless lan manager i can see htc does connect, but only for about a second, then it starts reconnecting all over again.
Sometimes it does connect and works for few minutes and sometimes it does connect to router, but not to the internet. It drives me absolutely mad.
I tried Advanced Config -> Network -> WPA authentication - enabled/disabled, but still experiencing problems.
I have heard there used to be issues with ROMs provided by the network operators, but that is not my case.
ROM: DIB Diamond v 1.33
RADIO: 1.00.25.05
WPA secured
Hey,
If You want to use WPA secured wireless networks with Diamond go to Settings-Wireless LAN-Power Mode and there set Power Save Mode to Best Performance. It works
Sorry for my English...
6sauer said:
Hey,
both router and HTC are set to WPA -PSK under TKIP encryption. I use my own network key.
The thing is, in wireless lan manager i can see htc does connect, but only for about a second, then it starts reconnecting all over again.
Sometimes it does connect and works for few minutes and sometimes it does connect to router, but not to the internet. It drives me absolutely mad.
I tried Advanced Config -> Network -> WPA authentication - enabled/disabled, but still experiencing problems.
I have heard there used to be issues with ROMs provided by the network operators, but that is not my case.
ROM: DIB Diamond v 1.33
RADIO: 1.00.25.05
Click to expand...
Click to collapse
I guess it's probably not your ROM, since the DIB Diamond v1.33 is based on the newer 2.03 ROM. I was wondering, do other devices on your network have the same issue or it's only the Diamond? Connection dropping can be many reasons, and one of them is the router itself.
Reddish said:
Hey,
If You want to use WPA secured wireless networks with Diamond go to Settings-Wireless LAN-Power Mode and there set Power Save Mode to Best Performance. It works
Sorry for my English...
Click to expand...
Click to collapse
I don't have any problem even in Power Save mode.
Somewhere I have come accross the information some routers (particullary Belkins) do have problem with windows mobile devices.
Today I wrote to Belkin Support, thay should reply in 72 hours mad, however we may know more.
Since I am using unsecured wireless network now, at least I have activated the MAC addresses lock - only allowed MAC addresses can connect to router now. What do you think, how secure is that? There is no encryption now, could someone see the sommunication between me and the router?
Which Belkin router are you using? Check if there is a firmware update, you may want to try that.
MAC address filtering should be ok for now, it can stop the majority of people who try to use your network, it will take someone with a bit more networking knowledge to gain access to your network, but most people don't have that knowledge.
Yes, people can capture any unencrypted packets and read them. But if you're connecting to a secure website through HTTPS or any other secure protocols, the packets are still unreadable. For example, in the browser, if it's written https instead of http on the address bar, those sites are secure. Most regular websites are not secure though.
I was having a similar problem on my Touch Pro a while back. My router is also set to WPA-PSK/TKIP. Although you said you tried it, the solution for me was indeed to go into Advanced Config > Network > WPA Authentication > Disabled. I then removed all previous wifi settings and then added them again, and it connected without a problem.
It could be that there's something else preventing your connection, but from what I can tell you should at least have that setting disabled.
6sauer said:
Somewhere I have come accross the information some routers (particullary Belkins) do have problem with windows mobile devices.
Today I wrote to Belkin Support, thay should reply in 72 hours mad, however we may know more.
Since I am using unsecured wireless network now, at least I have activated the MAC addresses lock - only allowed MAC addresses can connect to router now. What do you think, how secure is that? There is no encryption now, could someone see the sommunication between me and the router?
Click to expand...
Click to collapse
its pretty secure, as you cant guess the password, you would have to get in and add your device to the list (which you would need the username and password for)
It worked yesterday but now won't. If I enter proxy settings into orangeinternet acp the same as orangewap then it works for http traffic but not email.
I have done a lot of setting up on the phone since it arrived yesterday but I can't think what I can have altered in the gprs settings.
I had the same issue with my Touch Cruise on the newer ROMs and it went away when I reverted to the official HTC Cruise 6.1 ROM.
Any ideas anyone?
You could always try running the network setup wizard again?
You could always try running the network setup wizard again?
Click to expand...
Click to collapse
I tried that several times - it doesn't work. I think it must be a screwed setting from setting up something like exchange server in activesync.
Everything works under wifi.
I am really hoping I don't have to do a hard reset and start all over again.
Try putting a different operator's sim in and let it set everything up for it, then put your orange sim back in and go through the auto setup again. If that doesn't work then a hardreset might be your only option. Going from your other posts in the themes, applications and software it looks like your phone is really playing up so a hardreset might be best all round, only install one thing at a time and test everything after every install and customisation until you find out what you're doing to break it, then don't do that step again.
Have you messed around at all under the network advanced options where you set things like HSDPA etc
Thanks for all the replies. I've ended up hard resetting and re-customising one thing at a time.
The thing that breaks it seems to be when I change the wifi settings. I have a non-standard wireless network at home and I have to specifiy the IP address and default gateway in the "network adaptors" settings for wifi. Once I access the network with these settings it breaks the cellular data connection!
Like I said earlier, my Cruise did this as well with the later ROM such as Udk's and C_Shekhar's. When I went back to the official HTC 6.1 ROM everything worked fine.
I have now reverted my wireless settings to standard (i.e. DHCP) and it has restored the cellular connection but, obviously the wifi doesn't work.
If I can't sort this I'll have to rethink my home network.
Sounds like you're using set IP addresses on your home network for port forwarding or something of that nature. Have another look in your router's settings as most decent ones will allow you to reserve IPs from the DHCP range for specific MAC addresses, that way when the computers or other devices ask for an IP they get given the same one every time. Things really do work much more smoothly as far as networking goes when DHCP is working. If you really do need to specify IP addresses manually then just let the router hand out addresses by DCHP from a restricted range, e.g. if you manually specify addresses from 192.168.1.2 to 192.168.1.10 then set the start address for DHCP to 192.168.1.11.
Thanks, shuflie. It's actually to do with the default gateway. I have an orange livebox doing the adsl work so I can plug a telephone in to it to get free calls. However, the wireless is useless on the livebox so I have a netgear wireless router on the network as well. The trouble is, DHCP won't work that way so I have to set each wireless device up with a dedicated IP address and direct it to the livebox as the gateway.
For some unknown reason, this breaks cellular data on winmo devices.
Anyway, until I find a solution I have removed the orange livebox from my system. I'll just have to live without the broadband phonecalls which is no big deal tbh.
I actually run a non standard network here too, a SKY ADSL router to provide the broadband access and a Netgear router which all my computers attach to. Both router are set up as DCHP servers, but the SKY box only gives out an address to the Netgear router, the Netgear hands out the IP addresses for everything else. The only drawback I've seen so far is that it seems impossible to initiate a connection from the outside world to any of the computers on my network because of the dual NAT that is happening, but that isn't necessarily a bad thing as it makes it harder to hack in from outside. I don't have to point the computer and other devices to the SKY box as the gateway, I just let the Netgear router think that the connection it is getting from the SKY box is a direct connection to the outside world. Everything seems to work just fine, no problems with network gaming on the playstation network and torrents, skype, web etc. seem to work just fine. If you can't live without the broadband calls you could give it a go.
Should have said that the SKY and Netgear routers are on different subnets, 192.168.0.x for the SKY and 192.168.1.x for the netgear.