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Hello there, XDA.
This thread is more for an ensurance for me that I've done nothing wrong when using my phone - and it might show up that some other people have the same problem as I do.
Now, to the thingie. Bought a HTC Diamond about 3 months ago - working just fine. Although about 3-4 weeks ago I realized that when I tilt my screen, I can see some crazy stuff going on... There is two pictures attached and linked to further down.
Anyone else has this problem? Would be lovely to hear what you've done. I sent an e-mail to HTC and the manu... manufactourer-/or~ (spelling :b).
http://img403.imageshack.us/img403/6462/htcbrokenkx4.jpg
http://img393.imageshack.us/img393/2473/htcbroken2wl7.jpg
i haven't got that problem, and that doesn't look good at all for you
jewhaen said:
Hello there, XDA.
This thread is more for an ensurance for me that I've done nothing wrong when using my phone - and it might show up that some other people have the same problem as I do.
Now, to the thingie. Bought a HTC Diamond about 3 months ago - working just fine. Although about 3-4 weeks ago I realized that when I tilt my screen, I can see some crazy stuff going on... There is two pictures attached and linked to further down.
Anyone else has this problem? Would be lovely to hear what you've done. I sent an e-mail to HTC and the manu... manufactourer-/or~ (spelling :b).
http://img403.imageshack.us/img403/6462/htcbrokenkx4.jpg
http://img393.imageshack.us/img393/2473/htcbroken2wl7.jpg
Click to expand...
Click to collapse
That just looks like moisture between the screen protector and the screen itself.
Odd that it's in a perfect rectangle. I've seen this before on a mates LG Viewty (Horrible phone!), but he never followed it up so I don't know what the cause was. It did have a touch screen, but no protector. Perhaps its moisture actually in the screen or a manufacturing fault?
Good luck.
Oh my - I had rectangle on the screen today when I removed the protective front later (brand new phone).
Though It's no longer showing I'm scared its going to become more apparent and eventually become like this.
What is going on with QA and HTC?
There was another exact case like this that I saw this week. Can't really remmeber but do a search and you will find it.
I have the same thing on my Touch Pro, and another user has had the same problem on his (her?) Diamond:
http://forum.xda-developers.com/showthread.php?t=428262
Unfortunately it isn't moisture below the screen protector, but that the touch resistive layer was subject to heavy pressure (eg: being squeezed in the pocket). It shouldn't affect anything in the short term, but in the long run the touch screen might become erratic or imprecise, so you should keep an eye on it.
The store I bought my TPro from doesn't accept returns/exchanges, and so far HTC hasn't replied to my support ticket. Unfortunately I think some of us are going to be left out in the cold. Personally I'm tempted to buy a replacement touch layer and replace it myself, but of course that would void the warranty (even though it doesn't seem to be doing me any good).
If this becomes widespread, there could be a chance for a class action lawsuit (hopefully HTC will wise up and help us out before it comes to that).
Ouch >.<, feeling sad (but somewhat a bit of relief) that some others has the same problem.
Yes, the rectangular shape is very, very odd - since that makes me think that just pressure can create this mess. It feels more like a manufacturing fault.. But, as for fhsieh, HTC hasn't respond to my support ticket.
Wondering if I should call them to get a direct answer.. Hm.
I've suffered this
But in a Touch Cruise I own before. I thought, as said, that this regular shape can only came from a pressure problem.
Loosing my warranty (due to the long time to be repaired here in Spain), I opened it, confirming that was not a problem with moisture (at least in my case). Also I saw the resistive layer poorly sticked to the body, with zones unglued, causing the layer to raise, specially in the bottom edges. This bothered me a lot, because I ended with lot of dirt between the layer and the screen itself, unable to clean.
Maybe that was the problem. If the layer is not correctly assembled it gets an irregular surface (as lightly squeeshed) , yielding this. But, functionally speaking, the screen was performing well, as it should be.
Hope this helps.
It's only humidity... it happens also in my diamond... try to dry it under the sun..(not so good for lcd but it works for me)..
Immanuel01 said:
It's only humidity... it happens also in my diamond... try to dry it under the sun..(not so good for lcd but it works for me)..
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in a perfect rectangular? that doesn't seems right. although I could try it i guess.. still no answer from HTC Support -.-
jewhaen said:
in a perfect rectangular? that doesn't seems right. although I could try it i guess.. still no answer from HTC Support -.-
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Yes, it's due to the prefect pressure of the screen, exactly in the center..if you try to press a corner for example near to Start button (with screen off) you should see the spot follow your finger's pressure. So there is a small drop between LCD and screen..(for me)
I had same problem in polaris. Send it for warranty as this is manufacturing fault. Why keep ****??? its htc s fault!?!
Well I thought i was the only one who had this problem till I came across this thread.... it's quite weird it's in a perfect rectangular shape anyone tried removing the protective screen and checkin whether it is the display... but one thing you hve to notice once the display is on we can't see tht on the screen only against a black background can you notice it....
It is the problem of screen protector. You may not see this watermark after you take off the screen protector. Try other good screen protector like Brando, Martin Fields ....
angler said:
It is the problem of screen protector. You may not see this watermark after you take off the screen protector. Try other good screen protector like Brando, Martin Fields ....
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I tried removing the screen protector and the rectangular shape is still there then I put it in front of an A/C cooler unit and it went away!!!! then after awhile it returned back and the place I live is very hot and humid so I guess it's weather which plays a role....
today i have noticed that there is a very small black dot on lcd, but i dont think its a dead pixel, because its visible when the screen is off, like a little dust under screen !
is it possible that dust goes under hd7 screen ?
how can i fix that ?
I have the same issue. But I leave it as it is ´cause I don´t want to make it worse and in normal operating it doesn´t bug me so much.
what is it ? is it dust or dead pixel do you think ?
but its annoying in white background
Well indeed I think it is a dead black pixel since it doesn't move like dust.
It doesn't disturb since the display never is fully cleaned :-]
My first HD7 had dust under the screen straight out the box, 2 specks by the arrow up the top right, I exchanged it as it also had a gap on the battery cover so I could see the SIM card.
replacement was perfect, so a bit of dodgy quality control at HTC by the looks of it..
JonP81 said:
My first HD7 had dust under the screen straight out the box, 2 specks by the arrow up the top right, I exchanged it as it also had a gap on the battery cover so I could see the SIM card.
replacement was perfect, so a bit of dodgy quality control at HTC by the looks of it..
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hi John.
I have HD7 and the battery cover has a gap- as you described...
where did you send your hd7 in order to be replaced?
Did you send it dirtectly in HTC's?
or did you address to the shop you bought it?
how many days did they spend to replace your mobile?
Thanks for your help
the small dots under the screen is not dust specs.
its actually the insulators builted in the screen..
if u place the screen under then sun with a black screen (lcd off) u can see there is actually quite a number of them.
they are visible if u tilt it to a certain angle..
i place a matte type screen protector and its not visible anymore.
anyway i still hate the tarnished camera button.
nevertheless, my kick stand starts to paint-pill even though i have not even use them. =(
but i still love wp7.
B3nGz said:
the small dots under the screen is not dust specs.
its actually the insulators builted in the screen..
if u place the screen under then sun with a black screen (lcd off) u can see there is actually quite a number of them.
they are visible if u tilt it to a certain angle..
i place a matte type screen protector and its not visible anymore.
anyway i still hate the tarnished camera button.
nevertheless, my kick stand starts to paint-pill even though i have not even use them. =(
but i still love wp7.
Click to expand...
Click to collapse
I know what are you saying, but this dot is different from them, its not on that grid, its only one and when the background is white its visible as dark color
but i dont think its a dead pixel too, it is a little far from lcd and seems to be under the front glass !
I couldnt do anything with it
In my lower half of the screen I have a bright spot visible only on light background. My device is just a few days old. Anyone else encountered this? Should I worry about it?
catalinbudusan said:
In my lower half of the screen I have a bright spot visible only on light background. My device is just a few days old. Anyone else encountered this? Should I worry about it?
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Sorry this might seem silly, but have you checked that the lens is clean? Or maybe there is a bit of dust that has gotten inside the casing and onto the lens? I guess if it's bright enough, then you should be able to have it fixed on warranty.
The lens is part of the camera and has nothing to do with the screen. The screens are backlit by a source of light and mine has a bleed spot. I've seen this before on laptops too.
I think I have it too, left side, a little lower then the middle of the screen. It shows better in the brightest screen setting but it's still pretty discreet. I wouldn't worry about it.
talk.sonymobiledotcom/t5/Xperia-Z3-Compact/Lighter-spot-on-screen/m-p/855751
So, I sent the unit back and got a replacement. It was pretty annoying to me as I was constanlty distracted by the bright spot. The carrier (Orange Romania) was very cool about it and sent the replacement ahead to make the switch at my house so I wouldn't have to send it in, wait for them to verify the fault, sent a replacemet in a week or so and be left without a <propper> phone . Very pleased and so far I can't identify any faults.
I received my device today and after playing with it for a few hours, I noticed a light blob on the top-right side of the screen. Such a shame
Hopefully I'll get a replacement asap.
I have a similar spot, but it is in the right bottom corner. These spot seem to appear near the buttons. My theory is that by bending the phone something from the inside of the phone pushes against the display and creates the spots.
mine is from the left edge, thumb size. It's visible on dark background. Sony mobile displays are pure crap, the worst I've seen on any smartphone. Never buy Sony again!
Hi
I have a camera issue on my note 8. At night time I get these bright spots near any bright light source. I've attached a picture to show this. The spots move position on the screen as I move the phone around. Anyone else got this? My camera lens in clean.
I believe it is from the refraction of the light thru the glass over the lens. Happens all the time with a bright light source going through a filter or other glass materials.
bobafx said:
I believe it is from the refraction of the light thru the glass over the lens. Happens all the time with a bright light source going through a filter or other glass materials.
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Click to collapse
Thanks but I've never seen this before. Can anyone else replicate this?
try wiping the camera
I tried wiping the lens - it is clean and clear.
Here is a video of the problem - the movement of the spots tells me this is not a hot pixel on the CCD but something else bobafx is likely right about refraction, but I have never had this issue with a camera before.
https://www.youtube.com/watch?v=k4gUL6ab_Bk
I tried wiping the lens - it is clean and clear.
Here is a video of the problem - the movement of the spots tells me this is not a hot pixel on the CCD but something else bobafx is likely right about refraction, but I have never had this issue with a camera before.
https://www.youtube.com/watch?v=k4gUL6ab_Bk
guys (and gals) this may be a common problem with this phone, see here:
https://www.youtube.com/watch?v=p99ZbHlKhLA
at various points (55s - 1:08s) you can see the dot I've talked about
and also see here:
https://us.community.samsung.com/t5/Galaxy-Note-Phones/NOTE-8-CAMERA-PROBLEM/td-p/162640
im currently talking to samsung on chat about this...
I have the same issue with my note 8. So i checked other Samsung phones, 3 different galaxy s7, galaxy s7 edge and galaxy s8+. All of the phones have the exact same dots when in low light near a light source.
Sent from my SM-N950F using Tapatalk
Is this issue on USA models only that use Sony sensors? Just took this video.
https://youtu.be/THUk5AY6r0s
Sent from my SM-N950U using Tapatalk
I'm still not seeing this on my cameras. I've been going out in front of my house at night and shooting inside my house and at the gas station and other spots during the night and I'm not seeing it.
Got the same problem, strangely enough I've never noticed something like this in my Note 5 so I think this is specific to either my unit (or a batch) or the entire Note 8 model.
Now I can't test my note 5's camera as the glass is cracked.
Attached are some sample photos from me - I must admit this is a pretty annoying issue.
I need to find someone at work with a Note 8 and do a direct comparison. If I succeed, I'll update you guys with my findings.
@msx999 Let me know the result of your contact with Samsung (if you ever have any) please.
Are you talking about the light from the street light reflecting from glass back of the phone and hitting the street? Maybe because back is like mirror and reflects light back, like a mirror? It would be easy fix, put the cover on, or tape something non reflective on the back as a temporary fix. Either that or I'm not seeing what you see.
pete4k said:
Are you talking about the light from the street light reflecting from glass back of the phone and hitting the street? Maybe because back is like mirror and reflects light back, like a mirror? It would be easy fix, put the cover on, or tape something non reflective on the back as a temporary fix. Either that or I'm not seeing what you see.
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Click to collapse
Hi pete4k, I'm talking about the light reflections from the car's lights and the street lights as highlighted on the photos.
You can move the location of those reflections just by tilting the phone - it's happening within the lens or between the len's glass and the image sensor.
mateuszd said:
Hi pete4k, I'm talking about the light reflections from the car's lights and the street lights as highlighted on the photos.
You can move the location of those reflections just by tilting the phone - it's happening within the lens or between the len's glass and the image sensor.
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Click to collapse
Hi Maciekd
I still think at least some of the pics show reflection of the street light off the back of the phone, acting like a mirror. The angle and shape of the the reflection seem to be right. But maybe I'm wrong, maybe it is something reflecting inside the cam, but I have not seen it on my pics to investigate more, however I did see the light reflections off the back, so was thinking maybe it's the same, but if it's not, it's not.
I think this is indeed reflection. But I don't think eveyone is having the same issue.
I think this might be an issue limited to my unit or maybe some batch.
Dot defect reflection problem on note 8
I have the same problem exactly.
Been replaced the camera part and the result is still the same but minimize the dot's size only. But still annoying to have this problem at the note 8 compare to its price.
Even before clicking take shoot or recording, I can see there are dots in display.
just wondering. Not all unit have this issue. I've seen a post that no dot defect at all from other forum.
So it maybe only some unit have the problem.
Will going back to Samsung service center and ask a replacement unit. See if approve or not.
The same problem, note 8, Europe, bright moving spots, never seen before on older models...
Same
Yes..Same thing for me. Only when you are shooting something that is directly flaring like lights or something blindly at night but once you out focus them. The camera is just fine
everytme i take a night time video with lights near by I get these tiny dots... look at link below for more.
https://youtu.be/iwINYSt__oE
guys is this a physical defect? I need to know asap..
got today my S9 midnight black and its even worse than on the s8. light leak also on the bottom, additionally plus the light leak above front cam.
also dust in the frame of the fingerprint sensor.
oh samsung oh samsung.....
at least the stereo speakers are fantastic i have to say. display is also better balanced in white and color shift terms. not perfect but fine and acceptable but this light leaks are so annoying at evening during youtube.
My S9 doesn't have any of this./
ben-fisher-bro said:
My S9 doesn't have any of this./
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good for you. are you sure? hen there would be hope to get a replacement that does not have this
x10isrooted said:
good for you. are you sure? hen there would be hope to get a replacement that does not have this
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I put the brightness at 100% in a dark room and I cannot see any light around the screen edges.
Is there a particular way to hold it?
ben-fisher-bro said:
I put the brightness at 100% in a dark room and I cannot see any light around the screen edges.
Is there a particular way to hold it?
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you only need to go to settings with 100% brightness and it should be directly visible. maybe change slighlty the viewing angle but in my case this was not necessary. i have contacted samsung online shop now about this. hoping for a flawless unit.
If there's light leak it's almost certainly not water proof. Definite replacement.
I have a thread for the same issue. I have it down the sides of the device. In process of getting a replacement aswell. I'd suggest the same
That light "leak" is most likely because it's a curved glass... I'm pretty sure there is nothing Samsung can do about it except put black paint on the edge?? Which would look really tacky...
Also, you are showing it with high brightness is very low light environment... Something you would never do in real life... Wtf is your point?
My s9's earpiece crackles at medium-low volume, other than that i have no light bleed or dust anywhere. I already started the RMA process
i got same leak on top of front camera but very minimal and can see only one angle, it wont bother me, hope it wont effort water damage
I have only a little part on the front cam? can this injury waterproof resistance? can i get replaced?
It's not a big problem but if i can get replaced i will return it back from seller. I've never noticed this problem since i've seen this post.
Alright guys this thread has been cleaned, Lets keep the language down
Edoardo001 said:
I have only a little part on the front cam? can this injury waterproof resistance? can i get replaced?
It's not a big problem but if i can get replaced i will return it back from seller. I've never noticed this problem since i've seen this post.
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becouse many of these devices have this minimal effect i think waterproof is fine still