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The WiFi functionality of my AT&T Tilt was working then suddenly it couldn't connect to my home network. It displays the network as available but when it tries to connect, the icon turns to unavailable.
The home network is protected with WEP, but even if I remove the security, the phone will not connect.
I restored the phone to a very early Sprite backup when everything was working correctly and it still would not connect.
Is there something I could to (besides 'clear storage' that would reset WiFi?
perhaps it would help, if you go to:
start -> setting -> connections -> wlan -> energy-mode and set to optimized for performance
at me this gives a bit more speed at loading webpages, perhaps you will get a better connection
(perhaps this differs to you, cause i have a german rom and the workthrough above is translated in my mind )
bye andré
Thanks - I have done that and still cannot get a connection. It seems as if the HTC does not like something with my router (but that was not always the case).
Bill
deleting profile under wifi and resetup also won't work?
i run on wpa2 / psk security with no problems, perhaps an problem with wep?! but if you tried without security, this shouldn't be the problem
do you have the chance, to try your kaiser t another wlan at a friend or at work? to see if the problem is not your home-network
Thanks - will try another network just in case however I have 2 laptops currently running on the network with no problem.
edi said:
deleting profile under wifi and resetup also won't work?
i run on wpa2 / psk security with no problems, perhaps an problem with wep?! but if you tried without security, this shouldn't be the problem
do you have the chance, to try your kaiser t another wlan at a friend or at work? to see if the problem is not your home-network
Click to expand...
Click to collapse
i have the same problem, i can't connect most of the open wifi networks (either home network).
could you post your ROM's versions? radio version, etc, etc?
wifi
Anyone found a solution for this? i also expierience the same problem
Same problem, I tried everything from changing settings on the phone, on the router. Hard reset, soft reset...etc. I am running the stock HTC rom 1.56.405.5 and radio 1.27.12.11
Any help??
same here... i tried flashing wm6.1 with newest radio and nothing changed..... except wm6.1
hello all..ive posted several threads about this..even saw other people having the same problem..
connects to wifi route fine..i have mac address ip..etc says its connected..but thats it..cant do anything else with it..cant connect to internet at all
used the same settings i have with other wm6 unit..it works fine on that..but not my diamond
why why why !!!!!!!
had this damn fone for about 4 months now still cant get it to connect !!!
had wm fones since they first came out...never have i had this problem before
What about DNS??
plasticplanet said:
hello all..ive posted several threads about this..even saw other people having the same problem..
connects to wifi route fine..i have mac address ip..etc says its connected..but thats it..cant do anything else with it..cant connect to internet at all
used the same settings i have with other wm6 unit..it works fine on that..but not my diamond
why why why !!!!!!!
had this damn fone for about 4 months now still cant get it to connect !!!
had wm fones since they first came out...never have i had this problem before
Click to expand...
Click to collapse
If there are other treads about this subject, you should respond in those threads rather that cluttering up this forum.
ref clutter
jmermel said:
If there are other treads about this subject, you should respond in those threads rather that cluttering up this forum.
Click to expand...
Click to collapse
i would but seems like no one has bothered to help out in other threads either
are you sure that you are using the "right" encryption? perhaps you have wpa2
(tkip or aes) and the device checks only wpa? or you enter the wrong password in
wep, then the connection looks like it is established, but you can do nothing with it!
just a thought...
yep
TML1504 said:
are you sure that you are using the "right" encryption? perhaps you have wpa2
(tkip or aes) and the device checks only wpa? or you enter the wrong password in
wep, then the connection looks like it is established, but you can do nothing with it!
just a thought...
Click to expand...
Click to collapse
hello...yep..everything is entered correctly..as i say ive been setting them up for years..this one connects fine..have all the boxes ticked but cant actually use the internet..works fine on all my other wm units
Stupid question tbh but I see this sort of thing every day nearly..
Your subnet is the same as the router yes? Does dhcp allocate one out to you or have u got a static ip on the phone?
Despite being connected to the wifi access without being on the same network you will not gain net access.
Who is your carrier for cell service? If you're on AT&T, and you've run an auto-setup CAB file for your cellular network settings, then you may need to double check your connection and proxy settings. Usually the solution is to select the correct network connection and NOT try to use your carriers proxy when you're connected via Wifi.
If you ARE on AT&T, then do this... Go to Start > Settings > Connections tab > Connections > Advanced tab > Select Networks button. Set both drop down entries to MEdiaNet... for most this will have NO adverse impact (assumes you have a data plan too). OK to save selections.
Now go back to those MEdiaNet drop down selections. Edit either one of them. Go to the Proxy Setting tab. Uncheck the second box indicating this network connection uses a proxy. OK the settings... enjoy non-proxied Internet freedom via Wifi.
If you're not on AT&T, maybe the same proxy issue could be present. But I couldn't help you with your settings. Hope this helps.
ref
hotmail said:
Who is your carrier for cell service? If you're on AT&T, and you've run an auto-setup CAB file for your cellular network settings, then you may need to double check your connection and proxy settings. Usually the solution is to select the correct network connection and NOT try to use your carriers proxy when you're connected via Wifi.
If you ARE on AT&T, then do this... Go to Start > Settings > Connections tab > Connections > Advanced tab > Select Networks button. Set both drop down entries to MEdiaNet... for most this will have NO adverse impact (assumes you have a data plan too). OK to save selections.
Now go back to those MEdiaNet drop down selections. Edit either one of them. Go to the Proxy Setting tab. Uncheck the second box indicating this network connection uses a proxy. OK the settings... enjoy non-proxied Internet freedom via Wifi.
If you're not on AT&T, maybe the same proxy issue could be present. But I couldn't help you with your settings. Hope this helps.
Click to expand...
Click to collapse
hey..thank you for having little think about it..but im in the uk..t-mobile and those settings having nothing to do really with connecting to my wifi at home..except tell my phone it can..which i did..
all the settings are correct...exactly the same settings im using on other wm devices but when they say its connected i can actually do something..rather than on the diamond where it says its connected but doesnt allow me
ive set the phone up identical to another wm6 phone in every way..that connects fine and i can use my wifi ..this phone i cant
Have you tried connecting to a different wifi router, a friend or whatever?
If you can connect there, then that narrows down the problem to your settings, or your router, or the router setup
Do you know anyone else with a Diamond that could try to see if they could connect to your router?
If they can connect but you can't then you could take a look at their connections. Or it could mean a faulty device. If they can't connect either, then this will give you some clues.
I'm assuming that you've deleted the connection and reformed it. Did you choose work or the internet? Have you tried changing that.
Have you tried changing the Authentication to Shared?
Each time you make a change you need to let it 'set' for a few seconds and then reboot.
Can you connect to the internet via Activesync pass-through?
Sorry, that's all I can think of at the moment. If something else occurs to me I'll post back.
Hi.. I'm not sure if this will help or if you already have tried it.
But I had the same problem and the solution was this:
Pres start -> Settings -> Connection -> Wireless Lan -> power mode
Now use best settings, instead of battery save. ( Im not sure if the translation is 100% right. Translated from danish Diamond)
At the start I couldn't load any pages with Wi-fi, though there was no problem with the connection from the router. But now it works like a charm
hey
marisa4755 said:
Have you tried connecting to a different wifi router, a friend or whatever?
If you can connect there, then that narrows down the problem to your settings, or your router, or the router setup
Do you know anyone else with a Diamond that could try to see if they could connect to your router?
If they can connect but you can't then you could take a look at their connections. Or it could mean a faulty device. If they can't connect either, then this will give you some clues.
I'm assuming that you've deleted the connection and reformed it. Did you choose work or the internet? Have you tried changing that.
Have you tried changing the Authentication to Shared?
Each time you make a change you need to let it 'set' for a few seconds and then reboot.
Can you connect to the internet via Activesync pass-through?
Sorry, that's all I can think of at the moment. If something else occurs to me I'll post back.
Click to expand...
Click to collapse
i have tried all except find someone else with a diamond..activesync connects fine and can connect when in sync..as ive said before i have another wm6 device..connects exactly the same way and works fine..this just wont..well connects but doesnt allow me to go any further
yahoooooo or wifiiiiiiiiiiiiiiiiiiiiiiii
BottchDK said:
Hi.. I'm not sure if this will help or if you already have tried it.
But I had the same problem and the solution was this:
Pres start -> Settings -> Connection -> Wireless Lan -> power mode
Now use best settings, instead of battery save. ( Im not sure if the translation is 100% right. Translated from danish Diamond)
At the start I couldn't load any pages with Wi-fi, though there was no problem with the connection from the router. But now it works like a charm
Click to expand...
Click to collapse
well thank you guys very very much...ive used a combination of BottchDK and marisa4755
i removed my wifi connection and forced it to connect from default again..entered my passkey..wacked the old wifi on full power and NOW HAVE WIFI
it does seem devilishly slow though..but think ive read that on some thread before..think will have a looksy about that...
MANY MANY thanks again
Excellent news!
oh no it wasnt actually wifi !!!!!
marisa4755 said:
Excellent news!
Click to expand...
Click to collapse
hey all..sorry but the problem still exists !!!
cant connect..looking at lan settings..
status - Associated to network
it shows connected but status only associated..please tell me when the smeg is going on with this darn diamond before i through it against the wall !!!
This was the solution for me
I have had the same problem Imy phone even should be picked up by the repair centre then as a last try someone gave me the idea to change the leaver at wireless lan/energymodus to the left (best conection) and whala, I have tried it later whit my phone almost on the wirelesspoint to set it to best batterymode but not even at the middle it would do anything, it says conected but no data is comming to the phone, just when the leaver is at his almost left it will work.
Good luck.
Willem
-Have you tried a hard reset? (Data will get lost! Backup first)
-Mac filter activated on the router?
yep tried all
Mr.Eliot said:
-Have you tried a hard reset? (Data will get lost! Backup first)
-Mac filter activated on the router?
Click to expand...
Click to collapse
hello again..yes tried hard reset..have the power set to max..clicked my heals together 3 times also !!!
never in my life have i had such i problem..must have had dozen wm based phones which none of them i had this problem..still have wm2003 unit..wm5 and 6 unit all of which will connect just fine..i dont have the mac filter setup on my router
(
-Have you analyzed your router's log already?
-What is set under Start => Settings => Connections => Connections => Advanced => Choose Networks (translated it, not sure about the exact words)?
-Data connections via UMTS or GPRS do work?
-Go and try another router of a friend or internetcafe.
ive checked
Mr.Eliot said:
-Have you analyzed your router's log already?
-What is set under Start => Settings => Connections => Connections => Advanced => Choose Networks (translated it, not sure about the exact words)?
-Data connections via UMTS or GPRS do work?
-Go and try another router of a friend or internetcafe.
Click to expand...
Click to collapse
yep gprs works fine..looking in the wifi i have all the mac address ip speeds blah blah you could ever wish wish for..just as you would expect if it was connected..which it says it it..but only associated lol
Hi, I've had my Tilt for a while now, and I just updated to the new WM6.1 ROM this morning. However, after the upgrade, I could no longer get the wifi to work. I can connect to the wireless networks (tried different networks both open and secure), but when I try go to a website or use the internet, it just sits there and then says cannot connect. I have tried everything I can think of to fix the problem. I tell it to connect through work and through the internet, and messed with some other setting but that wouldn't do it. I plugged the tilt into activesync and it used the computer's connect just fine. Anyone having or had this issue, or have any suggestions?
Chris
Did you install the remove hidden proxy CAB?
If not, go here and get it:
http://www.4shared.com/dir/6996097/3f1f5d36/cabs.html
It's the removeHiddenProxy4CWS_0522 file
There may be others that do the same thing.
I installed the hidden proxy cab on my tilt, and the wi-fi still isn't working. Any other suggestions on fixing this problem. It's killing me. I though I'd be able to upgrade and reinstall all my files in just over an hour before I ran into this issue.
Update: Okay, I reverted back to the previous WM6 ROM and the wifi worked with absolutely no problem right off the bat. I don't understand what the issue could be and whether anyone else is having the problem. I'm going to try the WM6.1 ROM one more time, and then give up. I have to have wifi because I'm not willing to fork out money for a data plan. Any solutions or suggestions would be greatly appreciated.
change the power mode for the wireless mode to 'Best Performance'. This worked for me. Start -> Settings -> Connections -> wireless lan -> Power mode -> Best Performance.
Work Around For Wi-Fi Problem
I have found a work around for this and have tested on my "Tilt" which works 100% for the windows mobile 6.1 rom. On your device go to start, settings, connections then click on the connection icon then manage existing connections. Create on new setting on top of Media Net settings which you will have two connections. Name it Cingular GPRS, Enter Cingular GPRS, then Cellular Line (GPRS, 3G) for your modem, click next access point name wap.cingular, click next then User name [email protected], Password encrypted. The only thing you need to do is when using the internet & text messaging to have settings set on bullet mark Cingular GPRS. When using MMS only check check bullet mark for Medit Net and have proxy settings enabled at all times which will not affect your Wi-Fi connection to browser the internet once you switch back to Cingular GPRS in your settings. https://www.wireless.att.com/suppor...tutorialsCategory=MEdia+Net&tutorialId=614410
Park said:
I have found a work around for this and have tested on my "Tilt" which works 100% for the windows mobile 6.1 rom. On your device go to start, settings, connections then click on the connection icon then manage existing connections. Create on new setting on top of Media Net settings which you will have two connections. Name it Cingular GPRS, Enter Cingular GPRS, then Cellular Line (GPRS, 3G) for your modem, click next access point name wap.cingular, click next then User name [email protected], Password encrypted. The only thing you need to do is when using the internet & text messaging to have settings set on bullet mark Cingular GPRS. When using MMS only check check bullet mark for Medit Net and have proxy settings enabled at all times which will not affect your Wi-Fi connection to browser the internet once you switch back to Cingular GPRS in your settings. https://www.wireless.att.com/suppor...tutorialsCategory=MEdia+Net&tutorialId=614410
Click to expand...
Click to collapse
Hi, I tried you solution several times, but still could not get the problem fixed. I guess I am just resolved to going back to the WM6 ROM. Thanks for the info though.
@abhijitray: I already tried changing the power settings when I first began having problems, so that's not it.
i have the same problem with my Tilt. But i found that when i connect to my PC with the USB cable, ActiveSync is on, my IE works fine. With Wifi connection, IE is still dead.
maybe an off topic question, but what does the new rom have that the original rom that came with the tilt doesn't? anyone have a link or something, or is it something like better batter performance? thx
i have tilt with the latest official WM6.1 ROM, and have no issues with Wifi.
Ok - here's my story.
I had a default WM 6.0 Official ROM Tilt and upgraded to ATT's 6.1. Immediately my WiFi stopped working. I waited for updates on this thread, and with my temper rising at such a poor release, I decided to go to Dutty's 6.1 Hybrid. Same thing - Wi-Fi didn't work. (To qualify, it would connect and get an IP address, but any attempt to access the net - ping, ftp, Gmaps, Activesync - would fail) I upgraded to the latest eMo radio and still didn't work. I scratched my head and decided to check my router. It's an older D-Link 802.11b and sadly the last firmware was released in 2005. I changed the settings on it to not use Turbo mode and voila, it connected. All happy and such.
But now the problem is slightly different. It will connect once, but after it disconnects (either because I manually turned off WiFi on the phone or the phone entered Standby mode) I cannot connect again. I literally have to reboot my router. This is great a home, but I worry when I have to use a public wifi hotspot. Any thoughts on that?
And yes, I have played around with the power settings.
Kojak
another thing I have noticed on my router is that my Tilt is not sending a hostname along with the DHCP request. Could that be the issue on the WiFi connection? I am wondering if that confuses the router.
Tom
I have the same problem too. tytn II with latest rom. At home with my old linksys which is a 802.11b device. If i disconnect wifi and then try to connect - the phone say - Unavailable. I notice that if i change the channel the phone connect just fine.... very strange
ps. sorry for my bad eng.
pasole said:
I have the same problem too. tytn II with latest rom. At home with my old linksys which is a 802.11b device. If i disconnect wifi and then try to connect - the phone say - Unavailable. I notice that if i change the channel the phone connect just fine.... very strange
ps. sorry for my bad eng.
Click to expand...
Click to collapse
I see the same here - I think that by changing the channel it reboots/resets the router and allows you to try again.
ps. don't worry about your english. If this board was in a different language, I am sure that most people here would not even be able to post a thing.
kojak_nyc said:
Ok - here's my story.
I had a default WM 6.0 Official ROM Tilt and upgraded to ATT's 6.1. Immediately my WiFi stopped working. I waited for updates on this thread, and with my temper rising at such a poor release, I decided to go to Dutty's 6.1 Hybrid. Same thing - Wi-Fi didn't work. (To qualify, it would connect and get an IP address, but any attempt to access the net - ping, ftp, Gmaps, Activesync - would fail) I upgraded to the latest eMo radio and still didn't work. I scratched my head and decided to check my router. It's an older D-Link 802.11b and sadly the last firmware was released in 2005. I changed the settings on it to not use Turbo mode and voila, it connected. All happy and such.
But now the problem is slightly different. It will connect once, but after it disconnects (either because I manually turned off WiFi on the phone or the phone entered Standby mode) I cannot connect again. I literally have to reboot my router. This is great a home, but I worry when I have to use a public wifi hotspot. Any thoughts on that?
And yes, I have played around with the power settings.
Kojak
Click to expand...
Click to collapse
Well, your problem sounds exactly the same as mine (WM6.1 official). Maybe I should have tried a public hotspot, but it just wouldn't work on my home network (I even cut off the encryption and made it open). I downgraded back to WM6 ROM and everything working fine, so I guess no WM6.1 for me.
It is definite a router by router problem. Had problems with the D-Link but I tried it on a Buffalo 802.11g router running Tomato firmware, and I had absolutely no problems. That being said, this could be either a:
802.11b problem?
D-Link problem?
Something must have changed in the WM 6.1 code from WM6.0 as it pertains to WiFi. If only it was as easy as a toggle setting to fix.
For me, it was the opposite. I could get WiFi to work at my office on Mobile 6.0, but I couldn't get my network at home to work. I have a Wireless-N network at home, and even though I set it to B-G only mode, it still wouldn't connect. As soon as I hit WM6.1, everything was fine.
Unfortunately, this happens more than one would think with Wireless network equipment.
kojak_nyc said:
It is definite a router by router problem. Had problems with the D-Link but I tried it on a Buffalo 802.11g router running Tomato firmware, and I had absolutely no problems. That being said, this could be either a:
802.11b problem?
D-Link problem?
Something must have changed in the WM 6.1 code from WM6.0 as it pertains to WiFi. If only it was as easy as a toggle setting to fix.
Click to expand...
Click to collapse
Kojak_nyc,
You hit it on the head. It is a router issue, although its not limited to the D-Link router because I have a 2wire HomePortal 1000HW and it also doesn't work. It is also on 802.11b, so that could also be the issue. Something must have changed between in the settings the WM6 and the WM6.1 upgrade. I'll go ahead an inform HTC of the issue (not that they'll do anything).
I believe that the once the tilt is updated to WM6.1, it no longer works on IEEE 802.11b.
I think this is a Dlink issue. I've got a linksys router at home and it connects to that fairly quickly. ssid on that isn't hidden cuz i've got vista machines that have a hard time connecting.
anyway, at work i've got a dlink di624, 802.11g, router and i've not been able to connect the kaiser to it. i think tomorrow i'll do what was suggested and just play around with the channels and find which works. the dlink's set to automatically choose the channel it uses so i'll hard code it for a channel i know the kaiser'll scan for and then see what happens.
if it doesn't work i'll juts keep using the 3g connection... i do have 6GB/mo and haven't come anywhere near using it up.
Experienced similar problem just now. I just upgraded to WM 6.1 and my WiFi connection's been unstable since last night. I have a wireless router with excellent signal on my room and enjoys streaming video before I upgraded to WM 6.1. When I reset the phone it restored WiFi connection again.
Hope you could share some tweaks to resolve this problem.
Thanks.
Hi,
all of a sudden I have this problem with my Kaiser that I can't access the internet using WLAN any more:
-turn on Kaiser Wifi in Comm Manager: ok
-connect to my WLAN: ok
-optain IP: ok (I see IP address in phone and on clients list on my WLAN router)
-Internet Explorer on Phone: no joy, always "Page not found"
-Network Test Utility on Phone: no joy, ping always times out
-also other applications (e.g. Quick GPS to update the satellite position data) can't access the internet
Does anybody have a clue? It used to work, and I don't know what could have caused this, I don't remember having changed anything.
My WLAN router and connection to the internet works of course...
Cheer
BigBadBayer
Give the wifi more power?
Can you ping the phone from another computer on your network?
Do you have proxy settings on the phone?
neutronscott said:
Can you ping the phone from another computer on your network?
Do you have proxy settings on the phone?
Click to expand...
Click to collapse
Thanks for the suggestion, I have not tried to ping my phone, will do it when at home.
Proxy settings? where could I configure those? I do'nt find anything in then Internet Explorer - I'm quite new to Windows Mobile.
To ChumleyEX: even when I am in the same room as my router with 100% signal strength it does not work..
i would look in the router settings
bigbadbayer said:
Hi,
all of a sudden I have this problem with my Kaiser that I can't access the internet using WLAN any more:
-turn on Kaiser Wifi in Comm Manager: ok
-connect to my WLAN: ok
-optain IP: ok (I see IP address in phone and on clients list on my WLAN router)
-Internet Explorer on Phone: no joy, always "Page not found"
-Network Test Utility on Phone: no joy, ping always times out
-also other applications (e.g. Quick GPS to update the satellite position data) can't access the internet
Does anybody have a clue? It used to work, and I don't know what could have caused this, I don't remember having changed anything.
My WLAN router and connection to the internet works of course...
Cheer
BigBadBayer
Click to expand...
Click to collapse
The phone had been working fine with the same hardware and firmware?
I've seen this issue with some WiFi routers, you need to increase the power of the phone WiFi signal, even when the phone is at 5 cm from the router.
In my case only old WM 6.0 radios, or 1.58.26.20 WM 6.1 radio connect without problems on "low power" setting, and from very far away.
I'm not sure what's wrong with that router, I have 4 laptops and all connect fine (obviously the laptop antena is 100 times bigger, and it has a lot more power available, but with the phone at 5 cm from the router, that's not the problem)
Solved thanks to
ChumleyEX and vcespon: you were right!
I had to change the wifi power slider to "best performance". Now it works.
Thank you.
vcespon: to the radio you mentioned (1.58.26.20 WM 6.1 radio), do you know where I could get it and flsh it?
aw I was right, I feel all tingly inside.
Tnx mate, i've been looking at this problem all day. Increasing the radio's signal strength worked for me too.
thanks... it works
Hi everyone.
I have a question concerning the Wifi.
Although I can connect to my Wifi router, I can't go on internet using Opera.
Is there a special option to activate ? Because I tried almost everything on the phone but nothing works.
Thanks for your help.
I changed my rom (unfortunatly, I don't know which one I have, a friend did it for me) but I don't think it matters since I can connect to my router.
romaik said:
Hi everyone.
I have a question concerning the Wifi.
Although I can connect to my Wifi router, I can't go on internet using Opera.
Is there a special option to activate ? Because I tried almost everything on the phone but nothing works.
Thanks for your help.
I changed my rom (unfortunatly, I don't know which one I have, a friend did it for me) but I don't think it matters since I can connect to my router.
Click to expand...
Click to collapse
Wifi, try this: Settings->Connections->wlan->powermode: turn it to best performance
How to know which rom you have: At the bootscreen the bottom text OR Settings->System->Device Information: ExtRom version: **
If you are sure WiFi is working (for example you could try to connect your PC with Total Commander) check:
Settings -> Connections -> Connections -> Advanced -> Select Networks -> Programs that automatically connect to the Internet should connect using:
I have: "My work network" here and Opera utilizes this connection with no problems.
Good luck.