Sorry for starting a new thread on this issue but I have verified that the issue of the phone not suspending after x min of inactivity ( Power settings ) is cause by ActiveSync and specifically Direct Push.
If ActiveSync is disabled or the sync schedule is set to manual or every x min, the device goes into standby mode normally as configured by the Power Settings. If set to "As items arrive", the device stays on indefinitely.
Any ideas on how to resolve this would be greatly appreciated.
Again, apologies for bumping this topic.
Noticed something different with ActiveSync when DirectPush is used ( "As Items Arrive" sync frequency ), unlike my previous phone, ( Touch ) ActiveSync show "Connected" to Exchange all the time rather than the last time it sync'ed with Exchange.
Could this be the cause ?
Are you sure it's not an interaction of ActiveSync and some other app? I'm using Direct Push and my phone has no trouble entering standby as configured.
The "Connected" behavior is normal for Direct Push, at least as far as I've seen on WM6. AS opens a connection and never closes it so long as push is active so that the server has a channel back to the handheld. Otherwise, the server can't reach the handheld and you're back into the old "SMS Message" direct push.
PerfAlbion said:
Are you sure it's not an interaction of ActiveSync and some other app? I'm using Direct Push and my phone has no trouble entering standby as configured.
The "Connected" behavior is normal for Direct Push, at least as far as I've seen on WM6. AS opens a connection and never closes it so long as push is active so that the server has a channel back to the handheld. Otherwise, the server can't reach the handheld and you're back into the old "SMS Message" direct push.
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Thanks for the reply,
According to the Task Manager nothing is running but Activesync. If I kill AS, the phone goes into standby properly. If I turn it back on I see AS running and it stays on all the time after that with nothing but AS running.
Has there been a ROM update since the Kaiser launch ?
My version is: 1.56.405.5
ROM date: 8/28/07
Radio version: 1.27.12.11
Protocol version: 22.45.88.07H
There are many, many apps out there that run, but don't show in Task Manager. SPB MobileShell, SPB PocketPlus, SPB PhoneSuite are all on my phone and running all the time, but don't ever show up in the task manager. I believe Phone Alarm also "ducks" the TM, among many others. Task Manager is typically limited only to those applications that the system doesn't launch, with AS being the one notable exception.
So while it's logical to think that AS is causing your problem, it's likely something else or something that's interacting with AS to keep the phone awake. As I said, I use Direct Push with a slew of other software and my phone hits standby without any issues.
What else are you running on your phone?
PerfAlbion said:
There are many, many apps out there that run, but don't show in Task Manager. SPB MobileShell, SPB PocketPlus, SPB PhoneSuite are all on my phone and running all the time, but don't ever show up in the task manager. I believe Phone Alarm also "ducks" the TM, among many others. Task Manager is typically limited only to those applications that the system doesn't launch, with AS being the one notable exception.
So while it's logical to think that AS is causing your problem, it's likely something else or something that's interacting with AS to keep the phone awake. As I said, I use Direct Push with a slew of other software and my phone hits standby without any issues.
What else are you running on your phone?
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Other that what comes with the phone, I have installed Skype, TomTom, Google Maps and PHM RegEdit. None of these are running however (that I can see )
What can I use to see all the running tasks ?
Thanks
If you can receive an incoming call with Skype when it's not listed in Task Manager, it's running. That'd be the one that I'd test, since it may very well be "hiding out" in the background. TomTom, Google Maps, and PHM RegEdit don't run in the background to my knowledge.
Make a call to your Skype number to see if it comes through. If it does, try removing Skype and seeing if your standby issue doesn't go away. But Skype would need a live connection to receive the call, so that'd by my #1 contender at the moment.
PerfAlbion said:
If you can receive an incoming call with Skype when it's not listed in Task Manager, it's running. That'd be the one that I'd test, since it may very well be "hiding out" in the background. TomTom, Google Maps, and PHM RegEdit don't run in the background to my knowledge.
Make a call to your Skype number to see if it comes through. If it does, try removing Skype and seeing if your standby issue doesn't go away. But Skype would need a live connection to receive the call, so that'd by my #1 contender at the moment.
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Hey thanks for taking the time to help me out with this issue.
To make sure Skype is not the problem I uninstalled it and restarted the phone. As usual with AS running ( and more specifically with sync settings set at "As Items Arrive" ) the phone does not suspend. If I kill AS or set sync options to x min or manual it suspends properly.
Any other ideas ?
Many thanks again.
'fraid not. You might try deleting the partnership with Exchange and recreating it to see if that clears things up. AS can be very, very odd sometimes, so that might help.
Final post on the subject everyone,
I took the plunge and did a hard reset. Setup ActiveSync with DirectPush ONLY and let the phone sit. It did not go into standby. I killed AS and after 2 min the screen went off. I turned it back on and it stayed on. I switched to AS, changed to sync manually and after 2 min it went into standby. Setting sync to "As items arrive" again and the phone stayed on.
So, from a hard reset I can confirm that AS and DirectPush is the problem.
Thanks eveyone for your suggestions. Perhaps configuration or settings on the Exchange Server side is the problem.
Dear Forum Members,
Maybe some of you can help me out. Here is what's happening:
The Kaiser's GSM radio is switched on and the unit behaves totally normal. From time to time I sync the Kaiser via AS 4.5/USB with my desktop computer and MS exchange (as well via the desktop computer). After all syncs have been completed successfully I disconnect the USB cable and the trouble starts.
After about 2 to 5 minutes the Kaiser starts to build up a GPRS/UMTS/HSDPA connection to the internet and tries to sync itself with exchange, even though it is not supposed to do so. All exchange settings are switched to manual sync, MS Push is switched off. Disconnecting GPRS results in a re-connection 2 to 5 minutes later. Stopping email programm, Async and connection manager on the kaiser does not fix the problem, the GPRS connection is again established.
Only work around for me at the moment: placing Kaiser next to computer speakers on my desk so that I hear that the phone is showing unwanted activity; if it does: soft reset.
Has anyone any idea what could cause this behavior? As mentioned above, it only happens after syncing the Kaiser with exchange, all exchange sync modes are set to manual.
This really did cost me some bucks while being abroad recently since I did not notice that GPRS was on all the time.
Thank you all!
GZ
Graf Zeppelin said:
Dear Forum Members,
Maybe some of you can help me out. Here is what's happening:
The Kaiser's GSM radio is switched on and the unit behaves totally normal. From time to time I sync the Kaiser via AS 4.5/USB with my desktop computer and MS exchange (as well via the desktop computer). After all syncs have been completed successfully I disconnect the USB cable and the trouble starts.
After about 2 to 5 minutes the Kaiser starts to build up a GPRS/UMTS/HSDPA connection to the internet and tries to sync itself with exchange, even though it is not supposed to do so. All exchange settings are switched to manual sync, MS Push is switched off. Disconnecting GPRS results in a re-connection 2 to 5 minutes later. Stopping email programm, Async and connection manager on the kaiser does not fix the problem, the GPRS connection is again established.
Only work around for me at the moment: placing Kaiser next to computer speakers on my desk so that I hear that the phone is showing unwanted activity; if it does: soft reset.
Has anyone any idea what could cause this behavior? As mentioned above, it only happens after syncing the Kaiser with exchange, all exchange sync modes are set to manual.
This really did cost me some bucks while being abroad recently since I did not notice that GPRS was on all the time.
Thank you all!
GZ
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did u try some system tool to see what processes are the kaiser runing? Try to see the running processes before and after the sync, maybe the sync starts some process that is causing your problems.
ActiveSync kept on running in my Diamond even though I changed the schdeule to Manual sync. Anyone knows how to stop activesync from running? Thanks
have you tried the Elias utility? It closes automatically activesync when the phone is unplugged. search in this forum "elias".
Bye,
Davide
will look for it, thanks
Elias utility does't work on my Diamond
Try this 2 links
http://www.modaco.com/content/mitac-mio-a701-a701-modaco-com/240831/stop-activesync/#entry740452
OR U can check out this link as well
http://pdaphonehome.com/forums/ppc-6700-xv6700/60676-how-stop-activesync-turning-automatically.html
Well.. the fake server trick will only work in some instances.
Sometimes, there are other programs calling aSync.. and it will keep runnin every 3mins or so.
In order to kill aSync after U disconnect from PC, use this:
http://forum.xda-developers.com/attachment.php?attachmentid=101657&d=1216969933
In order to stop it from coming back, here's another read:
http://forum.xda-developers.com/showpost.php?p=2449583&postcount=219
Cheers!
Elias Activesynckiller also doesn't work on my Niki.
Activesync keeps on startiing up :-(
Hi!
I have a strange problem. Each time I power on my device, if inbox was previously opened, after a few seconds it disappears. The same thing happens when there is an ongoing network connection (3G or Activesync etc), and the connection ends (disconnect 3G or plug out the USB). If I was in the middle of something it gets lost.
This also means that if I send or receive an MMS and it starts to upload/download it, after the transfer it disconnects --> Inbox crashes immediately.
So it is somehow related to network disconnections, but I cannot figure out more. I am on Nataly 2.6, but I am not sure if that matters. I really would not like to do a hard reset
I tried killing all the running processes, it didn't help. There is something with the Inbox, maybe it glues itself immediately to any active connection and crashes if that connection is closed while it still uses it.
Any clues?
Solution
I found out that mortscript was runing in the background after each disconnect and wakeup. It executed a script that kiled tmail.exe. I never personally installed mortscript so I guess it is included by default in Nataly 2.6 ROM. It is kind of stupid so I suggest removing the respective line from the ROM (files netshut.mscr and wakeup.mscr).
how can we remove that files (netshut.mscr and wakeup.mscr)?
I'm pretty sure there is something broken with ActiveSync. I'm sat here with an internet connection, can surf the web and use Google Maps, albiet a bit slowly as I've only got GPRS inside the office.
However, ActiveSync last sync'd to Exchange 08/07/09 15:06 (yesterday) and no matter how many times I hit sync, it reports:
The server could not be reached. This can be caused by temporary network conditions.
Support code: 0x80072EE2
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I can pretty much guarantee that if I cycle the power, it'll work.
Given that the network is fine (otherwise Opera & Google Maps wouldn't work), it appears to be a fault in ActiveSync.
Is there a way to kill the ActiveSync task without rebooting? It's not shown as a running program. Is there a task manager ala Windows in WM6.1?
Cheers, Rob.
Looks like a bug in repllog.exe
This is so repeatable, it must be a bug... every morning, ActiveSync fails to sync via mobile internet when the 3G signal is working fine.
I can "fix" the problem either by cycling the power or by this route which I've discovered after digging:
1. Install Task Manager
2. Terminate repllog.exe
3. Task manager will inform you the task isn't responding
4. Force terminate it
5. Task manager then crashes (ho hum)
But click Sync in ActiveSync and it works perfectly.
It may not but a bug in repllog.exe itself as such but this is certainly the task that's having trouble.
Cheers, Rob.