Hi all, sometimes when I access the an individual contact's call history touchflo will just crash, restart and send me back to the home screen after it has loaded.
I've tried a hard reset of my stock rom and then changed to a cooked rom (the Topaz ESSentiaL 6.1 rom - very nice btw ) but the problem persists after about a day or 2, although it seems to be less frequent with the cooked rom. It also doesn't seem to have anything to do with the amount or types of calls in the call history - i added a new contact with some made up number that i had no communication with but it has crashed when accessing it's individual call log, and sometimes it crashes with contacts that i have had frequent communication with. But as I've said, it's only occasionally and not every time so I really don't understand.
Anyone with similar problems or any advice? Apologies if this has been discussed before, I did a search but couldn't find anyone with my specific problem.
is there seriously no one who has any input at all?
I think I may have narrowed the problem down to receiving calls form unknown or private numbers - if i go in to the default windows mobile call log and delete all records in the unknown number category touchflo doesn't seem to crash when going in to the individual call logs. I really don't understand why this would be causing manila to crash though. And I haven't waited long enough to see if the problem actually goes away yet.
I have also realised that despite having numerous hard resets and new roms flashed to it (with both wm 6.1 and 6.5), my device still has the same total call duration being displayed in the device information settings window as before. This means there is at least some information which does not get erased during a hard reset. Does this mean there could be some sort of registry key or something else which is causing the problem which does not get erased during a hard reset also?
I have spoken to htc support and they said if a hard reset does not solve the issue I can put it in for a warranty repair. But I bought this phone from from an extremely unreliable ebay seller (despite his good feedback) and don't want to have to deal with him again. I'm also not sure I'd be able to find my stock rom again.
bb69 said:
is there seriously no one who has any input at all?
I think I may have narrowed the problem down to receiving calls form unknown or private numbers - if i go in to the default windows mobile call log and delete all records in the unknown number category touchflo doesn't seem to crash when going in to the individual call logs. I really don't understand why this would be causing manila to crash though. And I haven't waited long enough to see if the problem actually goes away yet.
I have also realised that despite having numerous hard resets and new roms flashed to it (with both wm 6.1 and 6.5), my device still has the same total call duration being displayed in the device information settings window as before. This means there is at least some information which does not get erased during a hard reset. Does this mean there could be some sort of registry key or something else which is causing the problem which does not get erased during a hard reset also?
I have spoken to htc support and they said if a hard reset does not solve the issue I can put it in for a warranty repair. But I bought this phone from from an extremely unreliable ebay seller (despite his good feedback) and don't want to have to deal with him again. I'm also not sure I'd be able to find my stock rom again.
Click to expand...
Click to collapse
No such problems here...
Tony
I've got the exact same issue. Same as you I can't find any particular rhyme or reason to it though either.
I'm new to Windows Mobile and haven't flashed any ROM's yet (still a little scared) so can't comment on that side of things, and therefore obviously my issue occurs with the stock ROM.
I've been playing with SPB Shell to be honest and am thinking of ditching touchflo anyway but if you find a fix it would be good to hear.
Wow I'm so relieved to find out I'm not the only one. Mine occurred on the stock rom with the only 3rd party apps installed being s2u2 and the ram cleaner and no registry changes or anything whatsoever. But the fact it happens regardless of what rom I am using worries me and I've just kind of given up on a real fix - the only thing that seems to work is switching to the default windows mobile call log and deleting all entries from unknown numbers.
I also use ram cleaner - I wonder if there could be any corrolation there?
You also said that you think it might be something to do with receiving calls form unknown or private numbers - every call I get shows up as 'unknown' even if its from someone in my phone book. I keep meaning to get in touch with 3 to ask them if they need to turn on caller ID or something - but again that could be linked to this issue.
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holding....
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you write with brilliance
I'm happy somebody made this thread good work.
Fantastic Article Bengalih!
One added request. It would be great to include, perhaps in a text attachment, ms voice command's list of progam files and registry entries.
Seperate by the two primary versions for 1.6.
The information would invaluable for cooks to go back into a clean rom and clean out left over files and registry entries or allow them to strip the full version out if they wish to upgrade it or leave it out entirely.
Left over files/reg entries may as you know cause issues when adding or upgrading the ms voice.
Tayton said:
Fantastic Article Bengalih!
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Click to expand...
Click to collapse
Added to guide.
List of File and Registry Entries for Voice Command
place holder
Cancel VC announcement while In progress?
Bengalih, Great write up!
Is there a way that you know of to cancel VC's announcement mid stream? That is to say, there are times when VC will start to announce an email, or read SMS while I am on a call and I would like a way to shut it up quickly. It is terrible when you are on the phone with client A and your phone starts to announce a call from client B, or even worse sitting quietly on a conference call and it starts reading an SMS... Some how this always bleeds through my BT headset so the person I am on the phone with hears it.
Thanks!
crussell
crussell said:
Bengalih, Great write up!
Is there a way that you know of to cancel VC's announcement mid stream? That is to say, there are times when VC will start to announce an email, or read SMS while I am on a call and I would like a way to shut it up quickly. It is terrible when you are on the phone with client A and your phone starts to announce a call from client B, or even worse sitting quietly on a conference call and it starts reading an SMS... Some how this always bleeds through my BT headset so the person I am on the phone with hears it.
Click to expand...
Click to collapse
crussell. Thanks for the vote of support. Unfortunately the issue you describe plagues me as well. I don't think there is anything wrong with the software and by this I mean it isn't a bug, just something the developers didn't think through very well.
There are only two ways to stop the incoming announcements:
Turn them off
Check the box in Notifications that says "Only during free time"
What this box means is that if you have an appointment in your calendar that sets your free/busy disposition to "busy" then announcements will not come through.
However, if you get an incoming call you will still get the call waiting beeps which can be just as distracting (if anyone knows how to turn these off please let me know...they are unrelated to MSVC).
So, if you know you are going to be on an important call you can first go into your calendar and make an appointment and set your time to busy.
The only solution I can see, short of a new version which takes these things into account is if someone can figure out how to fool the system into thinking your time is "busy". I don't know if MSVC looks for a registry flag or if there is a free/busy connector (API) that it taps into. If someone could make a little app that would toggle free/busy time that would be fantastic. Unfortunately I cannot code for WM to this degree.
AHA!
I take back what I said...at least the part of me not knowing how to fix it
There does indeed appear to be a registry location that records your current free/busy status.
I have written another script tool which will perform a toggle of your free/busy status effectively turning off any incoming announcements when toggled off.
Check it out here
ROM: 1.62.502.0 (ATT Tilt Shipped ROM)
MSVC Version: 1.6.17913
Bluetooth Headset: Motorola 89199N
Description:
Sorry if this is the wrong place to post this, but I've stopped using MSVC on my Tilt via Bluetooth because 3 of 3 times I've messed with this (getting battery status, call person, etc type commands) I've found later that the phone won't dial out or receive calls anymore! First two times it happened I was a bit puzzled, but the third time it clicked that it only happened sometime after initiating a call or such via MSVC with Bluetooth.
Anyone else noticed this? I find it odd that it'd freeze up the phone portion of the Tilt, but it does 100% of the time for me. IIRC, hitting the Green button shows the Phone titlebar and menus but the screen itself never draws. I can hit the OK button to get back to the Today screen, and the Phone app is listed in the list of applications running I believe, but it won't die and won't work until I do a reset.
I installed MSVC from a CAB here on this forum, and it generally works but this problem with bluetooth is pretty annoying as the main reason I wanted to get the program is to do bluetooth commands for dialing.
The more I think about it, it's possible that using the bluetooth commands then doing "run command suspend" (I think that's the syntax, it's been a few weeks since I tried it last) to turn off the Tilt immediately might also cause it problems. I was doing that because otherwise it stays on for quite a while, when it seems to me it should turn itself off fairly quickly.
I'll try your new version and edit-back
I have never experienced this issue with MSVC. I have tried it out successfully on at least half a dozen ROMS.
Although I am not intimately familiar with the inner working of code in either MSVC or WM in general, I don't know really know how this could interfere.
Other reported issues with MSVC involve:
Audio gateway being left open
Radio going dead
I'm also not sure how MSVC could interfere with the radio....
My first thought is Don't Blame MSVC!
I say this since I (and many other's) haven't had problems with it...it obviously is a program that CAN function properly.
If you are using a cooked ROM that has MSVC built-in or you are installing it from scratch, read through this whole guide and make sure you understand and update/tweak your copy.
I would recommend installing the latest version I have posted 1.6.19290 as I have already had reports of this clearing up some people's issue.
When posting problems regarding MSVC in the future, please refer to the main thread posts, where I will detail the information you should provide.
Let me know what you come up with!
I've got an issue I can't find an answer to. I have MSVC installed on my Tilt and it worked fine up until about a week ago. Since then I can initiate MSVC via my bluetooth headset but get no audio for the prompts (i.e. the ding to tell me it's ready for input, the audio confirmation for who to call).
Also, notifications stopped working via bluetooth. I've checked all the settings and everything is fine, they're exactly as they were when VC was working properly. I've tried uninstalling and reinstalling and deleting and repairing my headset. Nothing seems to work.
Any input on this would be greatly appreciated.
Hi all - I have a weird problem for which I am hoping people here would have a resolution. Recently bought a Tytn II,
ROM Version 1.81.415.4 WWE
ROM Date 10/29/07
Radio Version 1.27.15.32
Protocol version 22.51.88.13W
Using with a 2 GB memory card
Now, i have noticed a few times that the device just does not come out from the standby mode - the Green LED indicating that the GSM is on is flashing, but when I try to call into it using anothe rphone, it indicates being switched off or not reachable. I try to start is using the power key, or any number of keys without luck - the only way out is a soft reset.
I have seen some people quote a similar problem, but not inding a resolution there, am posting this up here
Pls help - I am extremely reliant on this as a business device and will get stuck if it behaves like this
Have you tried a hard reset? I know some radio's/ROM's have this issue
mine started doing that a while back and I found that it was a combination of my phone automaticly reciving an email while it was asleep and this program I had that gave you points for AP's and cell towers I forget what its called after I got rid of that program and changed my email to retrive manually the problem stoped
What apps would I need after a hard reset ?
KDKobes said:
Have you tried a hard reset? I know some radio's/ROM's have this issue
Click to expand...
Click to collapse
Hi - thanks for the valuable advice. I would do so - however, another problem is compounding the same - I got this from a friend, and dont have the getting started CD that comes with the pack - can you tell me about, on a hard reset, what apps would I need to reload from the getting started CD? Or would I not need the CD ? I have all the other contact data with me on Outlook, and the other files I have copies of on the computer, so I don't plan to use a backup/ restore.
The only thing I have noticed that gets changed is the sensitivity resets to default usually which can be changed back in KaiserTweak or Advanced Configuration. I would say if you have never done any ROM or Radio changes to the device, and its a new phone its probably got something wrong with it. That gives you 2 options. 1 - take it back and get it replaced if you can, or 2 - follow the WIKI and change you ROM/Radio, but read WIKI because you will need to HardSPl before flashing anything.
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
I have the same issue once in a while. In my case gwes.exe hangs at that point which after that i have to soft reset. Still have no fix found though
I'm sorry but my fix wont work for you as its only for people whose phones only crash in standby there is no gwes.exe hang associated with it. Obviously it only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
@nlel
I allready tried a hard reset but the problem returns after a certain time.
The gwes.exe does not hang when using the device, it only hangs when resuming from standby and does not allways occur.
Well in your case its very obviously a software or hardware problem and nothing to do with the SIM and/or settings which impact the SIM. I don't know what else to suggest if my solution doesn't help I don't know what else you can try to do btw how do you know gwes.exe is crashing when resuming from standby.
When it happens to me (because of phone band type set to auto) I cannot see what is happening on the phone at that precise moment as I have to soft reset. There is nothing that is obviously crashing at the same time.
By the way gwes.exe according to MSDN, its Graphics, Windowing, and Events Subsystem. GWES loads display drivers, printer drivers, and touch screen drivers, maybe you have a hardware fault.
Does it happen to both your Tytn II's?? and have you tried my solution or a new SIM ?
Im not sure if this was answered already, but I couldnt find anything.
I noticed that ALL my received messages, show timestamps in GMT timezone. Someone sends me an SMS at 7pm my time (EST), it will show up as 3pm. The messages that I send, show up normally.
Maybe it is good to give some more information on you ROM for example
Did you look at regional settings in the settings menu too? (probably you did, but one might never know )
My ROM is the one that shipped with the phone. Regional settings are set to my time zone.
anyone know how to fix it?
ive got the same problem with my tytn II. solved by hard resetting...
hope it works also for you...(if you dont want to lose yours data make a backup first, but sms...)
also noticed this problem...i've hard reset my device once after this and flashed at least 3 different roms on my diamond but the issue is still prevalent...
maybe related to the fact that all my sms' are continued from convos backed up by PIM
pizzachips said:
also noticed this problem...i've hard reset my device once after this and flashed at least 3 different roms on my diamond but the issue is still prevalent...
maybe related to the fact that all my sms' are continued from convos backed up by PIM
Click to expand...
Click to collapse
yes! it's a compatibility issue of pim backup...in my tytn II, backuping all sms, if i change rom the incoming sms time is wrong...
not tested on diamond cause here i use a new phone number...
Solution in this thread here:
http://forum.xda-developers.com/showthread.php?t=403473
On another note...the Search Function on this site needs to allow users to search for words with fewer than 5 characters in it!
I've had my Tilt running pretty smoothly on the stock firmware since I bought it over the summer (camera stopped working, but that's a different story). Anyway, I did a backup this morning (SPB Backup), and after the reboot I couldn't get a voice signal. If I pushed the phone button, nothing would happen! Now here's the weird thing: I'm able to get a data connection (was able to get new email), but the phone icon still says no service. Has anybody experienced this before, or know of any fixes? I've soft-booted a few times, but didn't want to hard boot if there was a simpler way.
And yes I did search this entire forum for similar posts, but didn't find any.
Thanks in advance!
have you tried a different SIM from a different operator?
you might want to try a different SIM from a different operator just to be sure your SIM and/or operator is not the problem.
if it works with another SIM, you can be fairly certain that it is NOT a hardware issue...in which case, a hard reset will more than likely resolve your problem.
also, are you able to receive incoming calls? what kind of a message does the caller get in case your phone doesn't even wake up and ring? finally, have you tested sms text messaging? try sending a message to someone and also try to receive an sms text message from someone...these little steps will help you confirm whether or not you are experiencing a hardware issue...in which case you might want to consider having it checked/fixed under warranty.
keep searching...cheers !!!
Happened to me once. I tried everything, but didn't work. If it's under warranty, AT&T will replace it. I went through 3 units in the 11 months I owned tilt.
hmmm have you tried flashing another Radio? (don't know what happened to your camera, but if you've got cam & phone issues, it's worth checking the Radio...
It's happened to me twicw also. This is an SPB Backup quirk. I'm afraid a hard reset is all that's left to do.
Well,
first of check if you're connecting to the correct network AT&T and not accidently logged on to the T-Mobile network - perform a manual network search / selection on your device.
If the above step does not help, try to restore your device with the SPB Backup you made. If that also does not work, well, then ... yeah ... hard reset! I would not really consider a RADIO FLASH on your device since it semmed to be working fine for you before that?
Thanks for everyone's suggestions. I tried doing a full restore of the latest backup (that morning), and that seemed to bring back the phone functionality. However, the restore also eliminated a few of my main programs, which was very weird! So, I did a full restore from the previous backup and tested that one out. Everything was like it should be. Then I did a restore of the latest backup's tasks/appointments (only things that changed), and now I'm back to full operation
As a side question, since I'm running WM 6.0 and want to flash to 6.1, would I be able to do a full restore from SPB Backup... or would that be incompatible with the upgraded OS?
You won't be able to perform a FULL RESTORE. There are a couple of changes in WM6.1, so, just to be on the save side I would suggest that you back up your PIM data, then flash to 6.1, restore your PIM data and reinstall all of your application.
BTW:
I was running WM6.1 on my MWg Zinc II and couldn't find any real advantages other than THREADED SMS. The Pocket IE gets a whole bunch of new bugs (for example Frames in websites are not shown or not shown correctly) and experienced a couple of incompatibilities with 3rd-party software application. If you still want to take a chance, good luck! However, I do not believe that you can go back to WM6.0 once you flash to 6.1!
I wouldn't upgrade to 6.1 if you're running SPB software. I was running 6.1 without problems, then loaded SPB Phone Suite, Diary, and Pocket Plus, and suddenly Garmin XT couldn't locate satellites at all. It took several hard and soft resets, and a visit to the SPB forums to realize that 6.1 could be the culprit, and it was. All problems disappeared with 6.0. There was a post at the SPB forums that *seemed* to indicate that SPB apps hadn't been fully tested--they may have used the word "certified"--with 6.1. Good luck.
No, that's not it -- I'm running the latest versions of all of those SPB titles on a stock 6.1 with no problems.
i have no spb apps on this one and i have the problem...it just can't fix the network
it happened few days ago to a guy that isn't quite familiar with ppcs he somehow turned it off and when he turned it on he couldn't get the network...eventually he hooked up after half a day (i'm not sure for how long did this problem last because i don't know does he use soft reset and flight mode)...so i took the kaiser to test it and to see what happened..i messed with flight mode and SR it couldn't find the net at all
tried wm6 and two wm6 radios
tried wm6.1 and two wm6.1 radios
i'll try android...just to test the module itself..if there are any hardware issues
Ive had my tytn 2 for a little over a month now, and I've noticed something when I'm using the phone for heavy texting. After a while, the phone will more or less freeze. The chime stops sounding for a new text, however, the phone continues to operate, and will recieve calls. Also, when the alert stops sounding, if I close the text messaging and return to the today screen, the screen is all scrambled. I have done a few hard resets now to try and clear the problem. I am going to be unable to return the phone to the place I bought it from, as we had a disagreement over the last phone I purchased through them(long story). The touch screen still works on the today screen, and if you know where to push, it will still open programs, just everything looks like snow....
Now, I have WM 6.1 on it(factory rom) ROM version 3.29.422.1 WWE, the ROM date is 05/20/08. The radio version is 1.70.18.02. The phone is used on a T-mobile affiliate(IWireless) network. The techs there are idiots, and I don't think they could dial with this let alone tell me how to fix it....
My previous phone was a T-mobile MDA, which I did love. I know about using different ROMS, Im just not sure how/which one to use on my TYTN 2. HELP ME PLEASE!
anybody have this problem too? it is getting incredibly irritating. I called tech support last night, and the people that I talked to had no idea what I was even talking about. It almost seems as if there is a lag in the programs. I occasionaly get a screen that is telling me that tmail.exe has encountered a problem and needs to close. i let it send the error report, but the text program stays open.
Any help would be appreciated!
have you tried to reflash to the factory rom?
Can you warranty it with HTC?
Sounds like a harware problem -- specifically the cable that connects the keyboard is either loosly connected or damaged.
Try to get service directly through HTC -- but if you can't you might want to open it up and see if the cable is seated properly
im not sure it it is a hardware problem, as the phone will go skitzo on me even if I open the keyboard and leave it open. it usually would only do it when im texting, but it did it today, when the phone was on silent, I switched it back to on, and read a text message(did not open it), and when I tried to close the text and return to the today screen, it froze up again, and I had to do a soft reset. im really thinking its a software issue...
I would try to reflash, I had a ROM on mine that had the same problem, I did a reflash and never had the problem again.
Is there any way that I can do the reflash and still have the pre-loaded settings from my carrier? I'm thinking that I can't, but is there a place that I can be pointed to to get a copy of how to do the re-flash? It's got WM 6.1 Professional on it, and it is a branded copy(maybe part of the problem?). Obviously, I need to take some time to write down all of the settings for internet and such...
Are you talking about the network settings or something else? Most ROM's have a connection wizard that will setup network and MMS settings.
mostly the settings for the mms messages, and the internet settings. when I flashed a new rom to my mda, I had to manually put them in, the auto wizards wouldn't work.