Database Develop

Vehicle chargers won't work...

Okay, I'm stumped. I'm already getting a replacement device from HTC under warranty so my problem is solved, but like many of you, I HATE NOT HAVING AN EXPLANATION FOR THINGS!
I'm also wondering if anyone else has had this problem? About 10-Days ago my Kaiser (Tilt) stopped charging via the automotive charger. The A-C charger works fine, but the vehicle charger sent to me with my device from AT&T completely stopped charging my device. I went to the AT&T store & bought a new charger, It didn't work. I changed power points, & cigarette lighter in the vehicle &, it wouldn't work. I tried the charger in the vehicle of two different AT&T sales guys & also tried multiple chargers, & it wouldn't work. Is there any reason why the unit would lose it's ability to charge via a vehicle charger while still retaining it's ability to charge through USB to computer & through the A/C home charger? It seems to me that if the charge portion of the MB was fried, then all charging would be affected.
So how can my device charge fine through all means EXCEPT the vehicle charger?
Again, AT&T is sending me a new device, but I hate not having an explanation for the problem, drives me Nucking Futs!!!
Any ideas, anyone?
Thx!

I dont want to sound rude but have you checked your power settings?
Under the "Advanced" it has a option for "When device is turned on, do not charge the battery when connected to the PC."
If this is ticked it will not charge via the in car charger.

It's a known issue, not just with the Tilt
I had the same problem with my Axim X50 and X51v.
The original sync/charge cable wouldn't charge from the car's lighter, while non-branded cables did so without any problems at all.
This happened with other Axims as well, so I know that it wasn't a defective unit.
I then purchased an HP Ipaq HW6910, and encountered the same issue with my wife's Mazda 5 - the HW6910 woudn't charge if the cable was connected to the charger, when I started the car. It only worked if the adapter and cable were disconnected while staring the car. This did not happen with my Mazda 3 or my Mitsubishi.
And another thing I discovered, is that some cables are not designed for use with car chargers, but they work perfectly with AC chargers.
I bought a couple of retracting sync/charge cables for my HW6910, they worked only when connected to the mains. But regular cables worked perfectly with both power sources.

Jygar said:
I dont want to sound rude but have you checked your power settings?
Under the "Advanced" it has a option for "When device is turned on, do not charge the battery when connected to the PC."
If this is ticked it will not charge via the in car charger.
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Click to collapse
OF COURSE I DID.
Yeah, It charges fine from the PC, & from an A/C source. But the HTC TYTNII car charger that came with my device, as well as replacement car chargers don't work.
wisniak said:
I had the same problem with my Axim X50 and X51v.
The original sync/charge cable wouldn't charge from the car's lighter, while non-branded cables did so without any problems at all.
This happened with other Axims as well, so I know that it wasn't a defective unit.
I then purchased an HP Ipaq HW6910, and encountered the same issue with my wife's Mazda 5 - the HW6910 woudn't charge if the cable was connected to the charger, when I started the car. It only worked if the adapter and cable were disconnected while staring the car. This did not happen with my Mazda 3 or my Mitsubishi.
And another thing I discovered, is that some cables are not designed for use with car chargers, but they work perfectly with AC chargers.
I bought a couple of retracting sync/charge cables for my HW6910, they worked only when connected to the mains. But regular cables worked perfectly with both power sources.
Click to expand...
Click to collapse
Funny, I just ran out to the truck & grabbed one of the guys Blackberry chargers & it looked like it was working. But SK Tools reports an even bigger (negative) amp draw (like discharging twice the normal rate). So with the BB charger it dischages even faster. Maybe reversed polarity Guess I should've checked first. That's a moot point now though as I await my new unit. Weird though.

Well i was using a BB charger that worked fine up until this morning. i bought my phone when it first came out so it wasnt easy to find a charger made for it at the time. i never had a problem until today. i also noticed that the Usb terminal on my device was bent. i called htc but they charge way too much to fix it. i have no idea how or when the terminal broke but it does still charge when pluged into pc or into the wall. ill have to spend $80 to have ppctechs fix it.

wassup, i`m in SF Cali, I had a att 8525 that was doing the same thing. I assumed it was the phone when it 1st started happening. After a week or so it was bothering me so i started playing with it trying to figure out if it was a setting, bad flash, or hardware. I noticed that if the phone was off it wood charge but not if it was on. I started flashing my phone and testing (for trouble shooting purposes) and for the first 2 or 3 roms problem still existed, then one of the roms i flashed to would turn on the back light as if it was charging but no LED or charge, when this started happening I realized that if i turned my fone off it wood start charging and continue to charge when i booted the fone back up. So if when i got in the car i pluged in/ shutdown/ waited like 45 sec or 1 min. / then booted it would temp. fix the problem for as long as my fone was on the cable. At some point after that many weeks/roms later i noticed it was working correctly again, So I had decided it was a glitch in the rom, But i`m not a Dev. or fone guru so I really dont know what it was, but hope this helps someone.... PEACE!! ~bboyphrog1~beatz`n pieces krooh~

flexte said:
Well i was using a BB charger that worked fine up until this morning. i bought my phone when it first came out so it wasnt easy to find a charger made for it at the time. i never had a problem until today. i also noticed that the Usb terminal on my device was bent. i called htc but they charge way too much to fix it. i have no idea how or when the terminal broke but it does still charge when pluged into pc or into the wall. ill have to spend $80 to have ppctechs fix it.
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Click to collapse
The slight diagonal slant on the bottom right? It's supposed to be like that. All AT&T Tilts (and I'd assume TyTN II's, but I've never had one to compare) have a mini-usb port that looks that way.

i looked at a 8525 and the usb terminal was straight. i even took a pencil and straightened mine out. it should be bent. that wouldn't make sense because the charges slot is not bent. i think the problem is that one side of the terminal is not soldered to the board and can easily be broken. in another thread 3 people have the same issue. as far as the car charger goes ill do some testing but until today it was charging fine while the phone was on.

this issue is known ,it even happens with the htc tynt.... by simlpy rebooting while in the charger it starts working again ..at least with mine.

I've had the same problem. I went to the lcoal AT&T store and they said they never heard of it so I thought it was just me. It looks like many of you have the issue. I wish I knew what it was. It was really bad with my 8525,

i thought Faria developed a cab to fix this issue in the hermes forum? might be worth having a search for it and when i get home i will see if i have a copy on my pc.

any of you guys get anywhere with this? I have exactly the same problem. posted in a couple of other threads actually.
Not sure whether the usb port is damaged, but it's certainly is slightly "down" on the right hand side.
It charges perfectly on the mains and perfectly from usb, but not in the car.
I have used a normal car charger, spent £50 on a Carcomm powered mount and tried one of the separate chargers that you plug the standard mini usb cable into. Nothing works. This is driving me crazy (if you'll excuse the pun!) a the primary reason I bought the Kaiser, was for GPS.
Thanks

well i also just found out 2 of my minisync cables dont work anymore. 1 of them still charges the phone but neither of them sync the phone anymore. it still syncs fine through a normal usb cable.

I am using a moto Razr car charger and it works fine so far.

Okay, confirmed on my replacement Tilt: The USB port is arrow straight. Someone earlier mentioned it being lower on the right side & indeed my DEAD DEVICE was as such. Looks like a bad job of connecting the port to the device.
NOTE!!!!!!
It's a good idea to take a look at your charger before you plug it in to make sure the charger USB connector is not bent or mi-sshappened.

i have the same problem i went through 4 att car chargers adn 5 phones. They are crap. Its not the phone its the charger if you play with it you will see that it comes and goes. The end tip on the charger is bad doesnt make a good connection. i have yet to find a good car charger.

Mine stopped charging using the car charger supplied and a brodit. A friend's kaiser charges OK with the same chargers.
No-one has mentioned it in this thread, but my phone, shows "charging" in the battery control panel and the LED lights up to confirm this. The percentage charge value decreases as though it isn't being charged!
As others have done I noticed that the corner of the plastic centre of the connector nearest the reset hole was slightly bent and I assume (though can't remember doing so) that I missed the reset hole with the stylus tip and pushed it in. Menu driven resets for me from now on!
HTC Europe didn't know anything about this fault, so seem to be happy to repair / replace it under warranty. It's with them at the moment, so I'll have to wait and see.
RSVRover

faria said:
this issue is known ,it even happens with the htc tynt.... by simlpy rebooting while in the charger it starts working again ..at least with mine.
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Click to collapse
that didnt work for me. only one of my chargers work now.

RSVRover said:
Mine stopped charging using the car charger supplied and a brodit. A friend's kaiser charges OK with the same chargers.
No-one has mentioned it in this thread, but my phone, shows "charging" in the battery control panel and the LED lights up to confirm this. The percentage charge value decreases as though it isn't being charged!
As others have done I noticed that the corner of the plastic centre of the connector nearest the reset hole was slightly bent and I assume (though can't remember doing so) that I missed the reset hole with the stylus tip and pushed it in. Menu driven resets for me from now on!
HTC Europe didn't know anything about this fault, so seem to be happy to repair / replace it under warranty. It's with them at the moment, so I'll have to wait and see.
RSVRover
Click to expand...
Click to collapse
Please let me know the outcome. mine is getting worse by the day.

Now I'm confused.
Because the device charges over USB I just assumed it would draw <500mA (the max output of a USB port) but the specs say it draws up to one amp.
Having owned a high-drawing device before (Axim x50v) I know that trying to pull this out of a USB port can blow your motherboard. So are these safe to charge over USB??? How does the device know whether its being charged over USB or mains - are there different charging pins on the connector?

Batterty is alive, but won't charge

Well I'm at about 2% battery life, and it will not charge. I'm using my computer to charge it. Charging it from the wall hasnt worked for me for a while, not sure why.
Anyway I was wondering what it can be? I doubt my battery's dead or something is wrong with the phone... I'm sorry if this question's been answered, but I couldnt find an answer on google.

If USB charging works, but not charging with the AC adapter then the adapter is either bad, or plugged into a bad power outlet.

Nope it's neither of those because Ive tried two working AC ountlets and two warking cables. However, that's not my problem, my phone died and I can't charge it :-/

Ya so the phone died. It didn't look like it was going to charge on the USB, really weird. Anyone ever have there phone refusing to charge? While it was alive I tried to run activesync; that didn't work. So what should I do?
Btw, I've had the phone for a couple months now and I haven't had any big problems. I don't think it can be my phone failing, worst case just the battery. I've had something similar before but it fixed itself, doesn't look like thats happeneing now.

Battery
Maybe charging from the computer wasn't such a good idea. I recommend changing the battery and the charger and always be a nice boy and charge from the outlet ::- ).

I had the same thing happen to me - the connector at the bottom was broken. I had to do a return to factory. I looked (using a magnifying class) at the bottom of the phone and clearly see a crack in the connector.

It doesn't charge from the outlet.... I kinda just explained that lol

jrd said:
I had the same thing happen to me - the connector at the bottom was broken. I had to do a return to factory. I looked (using a magnifying class) at the bottom of the phone and clearly see a crack in the connector.
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Click to collapse
Hmm my connector does look a little bent. However it would of had to be like this before, and it was charging until I let my battery get to 5% :-/

I had a similar problem with my Kaiser a couple of weeks ago - it started to crawl and a soft reset took over 15 minutes to come back up to a working state, after which the battery wouldn't charge. It definitely wasn't the charger at fault as that still works on my TyTN. Phone was about 3 months old, so called Vodafone UK who seemed to think it was software related and so provided next day swap out. Old battery works in the new handset so never did get to find out if it was hardware or software that caused it to die.

Here's what probabally happened... you meant to stick you stylus in the reset hole and accidently put it in the usb hole... thus bending your charging port. I did it and when I plugged it into my car it would actually discharge the battery.. but when I plugged it into an outlet it just wouldn't charge.. if I were you I'd go see if it charges in a car

I appear to have a similar issue when charging from PC usb, and have identified that if I put pressure up or down on the charger it will charge the kaiser. But if plug in the charger without applying directional force it will not charge. Currently i have a small weight resting on the mini USB chargin input.
So obviously something up with the connector. But I haven't jammed anything up the usb port to my knowledge. Are these ports really that flimsy?

Tilt owners: If charge mechanism breaks, is ATT cool?
Oh no, now I can't charge or sync my Tilt.
My power is slowly running out.
What do I do? This is covered by manufacturers warranty in a year, is
ATT going to take my Tilt back and give me a new one?
I need my phone to be working and working well.
Thoughts?

axonn said:
Maybe charging from the computer wasn't such a good idea. I recommend changing the battery and the charger and always be a nice boy and charge from the outlet ::- ).
Click to expand...
Click to collapse
Charging from the computer should be better than the wall, given that the USB ports on the computer have a 5.5v output, while wall chargers have 5v.

TILT will only charge with power turned off

I have a familiar problem we've all read about but my instance seems to be a bit different than anything i've found when searching the forums. Heres the Details.
I have a Tilt, I'm running Dutty's WM6.1. I've been running it for weeks and all is great. recently bought a usb car adapter. plugged it in and the phone lit the red light of doom and shut down. i soft reset...same problem. so I left it alone. Now my TILT turns on fine, operates fine. boots in a timely fashion but will not recognize any USB cord i've plugged in. I've tried many. However it WILL charge when the power is turned off. the red light is lit while charging but it charges.
and in case it helps anyone...the bootloader does say SERIAL and no usb.
I've seen lots of different instances of this issue on the forum search but they all were a little different from my situation or an answer was never given in the thread. Thank you to any one who knows the secret to this or has a solution that works.

Seems you fryed some part of your USB port. You should send it in to AT&T if you're under warrenty. If not, best thing is to replace it by solderng a new USB port.
Kraize

Since you can still turn it on and all seems relatively normal why not back up your data and try a Hard Reset ?
You may not have bricked it...may I ask which USB car charger you bought so I can avoid it ?
I doubt the physical USB jack is damaged, anythings possible but it's more likely worse than that IF it is not software/rom related.
Hope you solve it cheaply !

are you trying to charge it with the one that came with the kaiser?

tilt wont chage with any car charger

hi everyone, my tilt use to charge with a car charger but lastnight my battery was about dead and i tryed using my car charger and nothing happened. i found something like this on here once before but am unable to find it now. so please if anyone know of a fix or knows were the thread is please point me in the right direction. sorry for this being a repeat thread but im in need of some help. oh the phone does still charge with the wall charger and the computer but just not the car charger! thanx in advance
-John

It could be a lot of things the charger or the socket in the car to me it points more to wards that are as it is still charging normally

lufc said:
It could be a lot of things the charger or the socket in the car to me it points more to wards that are as it is still charging normally
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Click to collapse
thank you for responding, but i used 2 different chargers in 2 different cars. the car sockets are workin fine for other phones, radar, and nav unit just not my phone. is there something in the registry maybe?!?

blitz69 said:
thank you for responding, but i used 2 different chargers in 2 different cars. the car sockets are workin fine for other phones, radar, and nav unit just not my phone. is there something in the registry maybe?!?
Click to expand...
Click to collapse
Looks like its the charger not being man enough look at this thread its got your answer
http://forum.xda-developers.com/showthread.php?t=277742

lufc said:
Looks like its the charger not being man enough look at this thread its got your answer
http://forum.xda-developers.com/showthread.php?t=277742
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Click to collapse
thank you again for the response but my issue isnt anything that is covered in the thread u sent me. well in a way it is but it isnt. my phone USE TO CHARGER with any charger that had the mini usb and now it doesnt. the thread u sent had some great pointers on how to fix it with soft resets while it was plugged in, or try to charge it while phone is off. none of these seem to work and im running out of options on how to fix this. but thanx again for all ur help and advise.
-John

blitz69 said:
thank you again for the response but my issue isnt anything that is covered in the thread u sent me. well in a way it is but it isnt. my phone USE TO CHARGER with any charger that had the mini usb and now it doesnt. the thread u sent had some great pointers on how to fix it with soft resets while it was plugged in, or try to charge it while phone is off. none of these seem to work and im running out of options on how to fix this. but thanx again for all ur help and advise.
-John
Click to expand...
Click to collapse
I recently had the exact same problem as you and got extremely frustrated since every car charger at every store didn't work. I bought one that said it was compatible with the tilt the other day, but when I tried it in the car it didn't work. I figured at this point it was definately my phone being either a hardware issue or a physical issue. I got on the forum and through many searches I found this:
http://forum.xda-developers.com/showthread.php?t=406771&page=3
Basically, my 5th pin inside the USB connector came out of allignment and wouldn't charge via car charger. It would work with the headphone adapter with the charger connected through there and then held tightly to the phone. This verified something was loose in the USB port. So what I did was:
1) Turn off the phone (**Very important to make sure nothing shorts out)
2) Take a small flat screw driver or other flat object and carefully push the 5th outer pin (on the right when looking at the phone resting with the screen side up) and level it with the other pins. (*** BE VERY CAREFUL SO YOU DON'T BREAK THE USB CONNECTOR MORE SINCE IT CAN BE VERY FRAGILE WITH TOO MUCH FORCE!!)
3)Test it out (YAY it works!!)
This worked for me and now I am happily enjoying my car charger with no issues. Activesync is also working better by not hanging on calender items. Hope this helps you solve your issue so you don't need to send it in to AT&T.

NAV charger
maybe it is mechanical.
but i have very similar obsrvations actually throuout my history of htc devices. they would "suddenly" stop charging thru non standard chargers.
the same happened to me with my tytn2 and a regulaar usb car charger...charged fine until one day it wouldn't anymore.
Although i have no technical explanation as to what happens in the device to cause such a change in "attitude", i figured a "stronger" charger could maybe help and purchased a USB charger designed for (i think) Navigon GPS devices. The charger is larger and obviously stronger and has been working for half a year now reliably, while all others wouldn't.
Andy.

Battery not charging

So after a fruitless forum search for people in my situation, I'm hoping I can get an answer to my battery problem. A couple of days ago, my Tilt just quit accepting a battery charge. I tried it out of both the wall charger (stock) and from my computer, neither of which work. There's no orange charge LED nor any indication on the phone that it's plugged in. Additionally, it does not establish an activesync connection on the computer. It's as if the USB port just quit working. The weird thing is, I just plugged in my headphones and was able to listen to music, so this is clearly not the case.
So far I've tried a hard reset and also pulling the battery out and cleaning the leads, as well as cleaning the leads in the usb port. I'm running Mbvarian's Solace 3.1 if it makes a difference. Anyway, there's a 60% charge left on the phone, and I've shut it off to conserve power in the event that I need to flash the stock ROM back to it and send it in for repair, since I buy the insurance on it. Obviously, I'll have to do this by SD card since it's not syncing. So, I'm wondering if anyone else has encountered this, and also if I flash AT&T rom back to the phone, whether they'll know that I had flashed a cooked rom.
Thanks.

Have you tried changing your SPL or Radio? I had the same problem(at least with the wall charger not charging). I flashed a 6.5 ROM and no more wall charging. Tried three other 6.5 ROMs and same thing so I switched radios with each ROM. No Luck so I went through changing SPLs and trying different radios and ROMs. I had a busy six days trying to get my phone back. The wall charger charges now,but no where near as fast as it used to. On the flip side the usb charges way faster now. Sorry I couldn't give you a better answer.

i had the same problem, tried everything, i finally got fed up and sent it to htc, they told me that the charging port came off the motherboard, wanted to charge 250 for fix, baskely the phone was dead, sry

I had the same issue....broke my mini-usb connector...stuck the stylus in when I was trying to soft reset in the dark.
I tried HTC...too much money, they said the motherboard had to be replaced, for about $300...BS.
Sent it to www.ppctechs.com excellent service, good price and excellent turn-around time.

I was thinking the connector might be broken, but if that was the case, shouldn't my headphones not work either?

Not necessisarily....depends on which pins (or contacts) are screwed up.
By the way, HTC wants to replace the motherboard.
PPCTechs will repair by replacing the mini USB connection on the motherboard.

Ok now I don't feel so bad I did the same exact thing. Alcohol may or may not have had a part in that.