Hello all,
I have a client with 500 HTC Shifts that he wants to use as interactive advertising screens.
The problem we have is we need the devices to turn on (or resume if sleeping) whenever power is applied to the device. They are going in Taxis, and need to come on with the meter.
HTC have refused to do the job as "the unit is already at its End of Life".
A bios/software solution would be best, but a harware hack is not out of the question.
If you can do it, PM me a quote.
We are happy to also post the results on the forums.
Regards,
Stephan Neofitou
uiui, Hard. I try to ask our old FSC BIOS Developers
nope. they´re do only QM within the FTS BIOS releases. No programming :-( sorry..
wake on lan may help resolve your problem
wake on lan may help resolve your problem
instead of power on to wake from sleep with meter, you can try wake on Lan with meter to wake vista from sleep
http://en.wikipedia.org/wiki/Wake-on-LAN
Related
hi i've got a asus k8vxse with a sempron 3100+ and a sapphire 256 9550. when i go to turn my pc on it lights up then goes off, i have to turn it off at the mains and franticly bash the power button this sometimes goes on for half an hour plz help.
fungus252000 said:
hi i've got a asus k8vxse with a sempron 3100+ and a sapphire 256 9550. when i go to turn my pc on it lights up then goes off, i have to turn it off at the mains and franticly bash the power button this sometimes goes on for half an hour plz help.
Click to expand...
Click to collapse
Wow, this certainly is way "Off-topic".
You might want to try another forum for this. At any rate, that could be one of one hundred possible problems. PM and give me as detailed a description of the situation as possible and I'll see what I can do to help.
Taurus I love your signature!!!
We all should be signing that way except the cookers who have to stick to their great creations!
Regards
fungus252000 said:
hi i've got a asus k8vxse with a sempron 3100+ and a sapphire 256 9550. when i go to turn my pc on it lights up then goes off, i have to turn it off at the mains and franticly bash the power button this sometimes goes on for half an hour plz help.
Click to expand...
Click to collapse
to really analyze your problem i think we would have to see the video of it...
Get Asus technical support team? It sounds to me like a hardware problem, which may take ages to analyse and fix.
IT could be as simple as a defective PSU (power supply unit).
ATX motherboards do require 5V applied to an specific PSU lead (I just don't remember now exactly which color is this wire), if it's not stable it wont power up or it will have other problems (like yours).
The problem could also be at the motherboard side (as hanmin says), or even another hardware piece that's causing problems.
If you can, try with another PSU.
bye
luiggi said:
We all should be signing that way except the cookers who have to stick to their great creations!
Regards
Click to expand...
Click to collapse
Thanks luiggi! It is so true for most of us...
I have now done several test and have found what I believe is a serious bug in the ROM, making the Kaiser virtually useless for business users.
When the device is protected by a password (Start/Settings/Lock), the start menu freezes after ending phone calls. In addition, the backlight turns off.
This only happens if the phone call is long enough (more than a few secs) for the display to turn off during the call. This is to prevent accidental button presses. When the phone call is ended the display should come back up, however, this is where bug seems to manifest itself. Somehow the password protection gets in the way and turns the display off and freezes the start menu.
The reason why this is serious (especially for business users) is that when you use MS exchange sync, many businesses enforce policies requiring a device password (common & recommended practice). This means that the option of turning the device password off does not exist. Therefore, using exchange sync (with security policies enforced) and making phone calls does not work.
I have now made several hard resets and used two different SIM cards. However, I was not able to try this on adifferent device. Therefore, I would be grateful if somebody could try if they experience the same issue. Disabling the device password fixes this, so you won't be stuck if you try.
I will return my device tomorrow for a full refund, unless the store can show that this problem is specific to my device and that a replacement unit works properly.
Many thanks for any help!
Cheers
Magxs
what rom are you using? I have not seen this problem at all on the various AT&T ROMs.
I am using the official & released HTC TyTN II ROM on a device branded as such. Got the device on Tuesday as official retail unit, so it is not pre-production or beta.
Interesting to hear it works on the ATT ROM. HTC must have messed it up. Maybe it is just my device.
Thanks for the info.
Ok, there is a workaround now that I can live with for the moment. All you have to do is to toggle the power off and on when it hangs and it is all back to normal. Not too bad.
Hope they fix it though...
Same error for me!
Hi Magxs
I cannot tell you how pleased I was to find that someone else has experiencing the same problem! I have _exactly_ the same issue. Like, you, I use the phone for business use so there is absolutely no way I can use it without a device pin (well done on discovering that by the way). As you mention in your last post, switching it on & off fixes the issue but it's a bit of a pain.
HTC have got a good reputation on getting fixes out quickly so let's hope that'll be the case here.
Ben
Always good to know you are not alone with a problem. I also have a thread about this over at MoDaCo: http://www.modaco.com/Bug-Device-password-fre-t258974.html
The issue is getting some attention now. Just hope it is enough for them to do something about it.
Hi
I have built a small application that will hopefully resolve this problem, it is over on the thread at: http://www.modaco.com/Bug-Device-password-fre-t258974.html
The problem with the Kaiser seems to be because on a call when it has a password set it's entering an "idle" mode rather than just turning off the backlight. Idle mode is something normally not used on PocketPCs. Once in idle mode it responds to key presses etc but doesn't leave "idle mode" so it appears frozen or in an odd state as nothing lights up!
Regards
Phil
I experienced even more issues!
Please can you share with me if you have found more complete solutions?
I experience "freezing" after long calls, same as you.
But also when replying to SMSs
Even when the device is not used for some minutes: first backlight goes off or almost off, then the start button (software and hardware buttons) become not responsive:solution? Soft reset! or wait 25 secs
Please help
Saulo866
Problem is widespread
I too have this exact same problem. If the phone screen goes off during the call, the end button will lock the screen. Have you noticed that pressing and holding the end button puts a screen lock on the device?. Never seen this in any other device. Normally holding the end button cancels the Data (HSDPA, GPRS etc) connection. I will try the solution and see how I go.
This is just one of a number of problems. I also find the phone goes in "Roaming" mode even when connected to my own provider, and there are annoying problems with calendar synching. Gr8 device...but!
KaiserCallEndFix.exe needed
I cannot log in to Modaco. Even after registration, no validation email sent to me. Can any friend here post the fix for TyTN II ( KaiserCallEndFix.exe) here, so I can download it!
Thank!
This has gone rather quiet, I'm using the Reg edit listed earlier that forces screen to stay on during call but it's not ideal.
Anyone else solved it besides the button press workaround or Phil's Exe file?
I also suffering a different side effect from this problem.
I choose to deactivate the lock function to avoid the on-off procedure after the end of everycall. But every 1-2 days my device stops working because it starts asking for the lock (even though the lock function is disabled!!!!!!).
If I soft reset the device the problem disappears. Does anybody also have this problem?
Is there any news on when HTC will definitely solve this issue?
this problem stilll exists. thought it was just me. Just got 2 phones from orange - complained tothem about this bug & they sent 1 replacement phone. even though I told them it was a software issue. new phone arrived and problem is still there . Orange have escalated the issue to their technical people. I await their response. I also spoke with HTC technical support in the UK who claimed not to be aware of this issue. One thing they did agree with was that if youhave a pin , when asked to input the numbers upon switching on the device , the screen goes half dimmed so you cant see properly what you are tapping in. no mention of a fix anytime soon though. lets hope HTC do sort this out an drelease a fix because I do really like this device.
great forum btw
My phone has had this issue since I got it back in Feb/Mar 08, i just hit the power button on/off and dealt with it. I'm suprised this thread is months only and HTC hasnt fixed it yet. Why are they so slow to fix issues?
omg, thanks god that i am not going crazy,
ive been using a mda vario 3 on t-mobile,
since dec 2008, got the same freezing problem...
hoping for a update to be released by htc etc, then got a replacement phone after 6months, and still same problem.
i just spoke to the technical dept and he doesnt know any problems with this,
thanks for the insight on how it occurs.
so now im gna have a serious complaint abt this, to t-mobile.
and get htc to sort it out.
heheh
Hi there,
Orange have just replaced my TyTn II (much prefer the "Kaiser" name, so I'll use that ) because I told them about a problem whereby my alarm doesn't go off in the morning because the Kaiser is in sleep mode, and when I bring it out of sleep the time is out by many, many hours. Sometimes the time corrects itself, sometimes not, until I plug it into my laptop and ActiveSync updates the time.
Anyway, Orange diagnosed this as a fault and promptly sent me a replacement - no complaints there. But I told them on the phone I didn't believe it was a hardware issue, rather an issue with WM6, and sure enough the replacement has the same problem!
Has anyone else experienced this issue with the time on the Kaiser? I need this phone to be my alarm clock, not to mention relying on it for appointment reminders etc. so the time is an essential function, and I'm considering ditching the device!
(All this after installing the apps listed in this forum, thanks so much to duttythroy! )
surely someone has the same issue as me! please help...
A quick search of the forum would find you this...
http://forum.xda-developers.com/showthread.php?t=348595
And also make sure your PC/laptop that you sync with is set for the same timezone as your phone as the time is updated when you connect.
Hope this helps.
thanks for the reply, i had that setting unticked to see if it had any effect, i'll see if it works out tomorrow morning and post back...
Good Afternoon
I had a new TyTN II Delivered from orange after mine was nabbed at the weekend, and i locked it remotely. When i make a call now all is hunky dory, but whilst in that call if i go to press START for example nothing will happen, so again i try another way and press X to go to the today screen to then press start, Nothing happens.
I inform my caller ill call them back, and end the call by either pressing "End Call" or pressing the Red Button, and then instantly the Back light defaults to a very low setting, and it did NOT do this on my previous TyTN II.
I have spent a fair while looking through here and google (and also MoDaCo Forums) trying to find a solution. I only know of one other person on MoDaCo who has the problem, and i have tried hard reset on the device too to no avail.
It is a Orange HTC TyTN II, so i have called them also for advice and they know about as much about it as i do.
This is a plea for someone here maybe to lend me a hand and sort this out, otherwise its going to collide with the nearest large surface in the next few days ha ha.
Thanks again for reading, and I hope someone can help me!
Sean Saunders
screen off
I select don't blank/turn screen off in a call, as I often want to enter dtmfs for mailboxes, or conf calls, downside uses a bit more battery
Hi mgr2003.
I have these options set, and it doesnt make a blind bit of difference unfortunately. I was hoping for some kind of CAB file for a fix? I dont know whats wrong with this device but its not as good as my previous TyTN II.
Sean
This question keeps being asked about once every week since the TyTNII came out. Sorry, but it is getting a bit annoying....
Once again: it´s caused by a bug in the HTC ROM and happens when a device password is set and the backlight times out during a call. Solution: disable the device password or - if you want to keep the password - push the power button twice after a call and you are back in business.....
That would be an all well and good answer but i do not have a password set on my device, so the answer doesnt justify?
Cheers for the Advice though.
Sean
I also have that problem with my tilt....when i am on a call the screen turns off..How can i disable this?
In that case I apologize for my somewhat rude reply. Your problem description just seemed to fit that bug exactly....
Sorry, have no idea what else may be causing that behaviour. Good luck, and if you manage to fix your issue be sure to let us know!
Did you use Kaiser Tweak to disable fast sleep?
Hi
I havent done anything to the device, it is exactly as shipped by OrangeUK. Its only 3 days old now, so not even had a second to do anything but use it.
Sean
I have an Orange TYTN II and this bugged me too.
Download Kaiser Tweak http://forum.xda-developers.com/showthread.php?t=333898
Follow instructions on thread and disable Fast Sleep (advised)
Normal Backlight and Power Settings will still be active
I have had the same results on three seperate phones.
All three phones have the following Device Information:
ROM version: 1.56.421.1
ROM date: 10/26/07
Radio version: 1.27.15.32
Protocol version: 22.51.88.13H
Phones hang when locked, which stops all incoming calls. Can only recover by resetting phone. This makes the phones unusable while travelling.
The symptom:
The screen cannot be activated after the power button is pressed. It is as if the phone is powered off although the LED is still flashing (slowly) indicating that the phone is still powered on.
This generally occurs after the phone is locked, the screen is switched off by briefly pressing the power button, and the phone is not in use for a while (+- 10 min).
The cure:
The power switch has no affect. The only way to get the phone to switch on is to press the reset switch at the bottom of the phone and then press the power button.
Leaf have:
a) Reloaded the ROM’s on both phones.
b) Replaced the board on one phone.
c) Replaced the phone in b) with a new phone.
None of these actions has resolved the problem.
Your help will be most appreciated.
its called the sleep of death.......there's have been threads about this in the past, dont know if there has been any resolution or not, but its a good start search for it
I has having the same problem, two to three times a week.
May be a total coincidence, but mine stopped locking up after I changed the "Today timeout" from the default 4 hours to 12 hours.
Start / Settings / Today / Items
like I said, I have no idea if this will work for anyone else - but it seems to have solved my problem.
If this happened after a phone call then it´s a known bug in the TyTNII HTC ROM, which will result in the above behaviour when a device password has been set and the screen switches off during a phone call.
If this is a known problem, how did you manage to find out?
I have not managed to find any related info on the HTC site. Also the local agent Leaf is not aware of it (to my knowledge).
Have you any idea how we communicate with HTC and actually get a response?
Does anyone on this site represent HTC or does anyone know if HTC monitors this site?
Optimistisch_nl said:
If this happened after a phone call then it´s a known bug in the TyTNII HTC ROM, which will result in the above behaviour when a device password has been set and the screen switches off during a phone call.
Click to expand...
Click to collapse
My Tilt would freeze after being asleep for a while. Never after a phone call.
The original thread has quite a bit of information on various reasons why this can occur and suggestions on how to solve it. As suggested by others, you can find this thread by doing a search on 'Sleep of Death Kaiser'. If you're feeling particularly lazy, you can use this humorous link to get the same search results.
Even if this thread *DOES* contain new and useful information, it'll be nearly impossible for others to find, amongst the other redundant threads on this topic. By starting another redundant thread, you add to the clutter of the forum, making it much harder for others to search for solutions.
As for HTC, they have their own forums, located here
(also found on google, but not the top result (5th to 10th), by searching for HTC forum.