Hi,
I've got a HTC Touch Diamond since around 2 years now and have been experiencing some problems lately.
First thing that happend is that the Media Player (including ringtones etc) stopped working. Since the vibration was still working I didnt really care.
But today the phone froze so I did a soft reset. After that it froze again while entering the PIN. I did a soft reset again and the phone just didnt start anymore. Now I cant do anything anymore. Soft reset/On-Button arent working, hard reset doesnt do anything, if I link the phone to the PC/elsewhere the LED-Ring doesnt do anything either. Everythings just completely black.
Any ideas?
Related
Hi,
In the past couple of weeks, i have had to perform a number of soft resets as my Kaiser was hanging. I didnt think much of it, putting it down to probably low memory.
However today it hung again whilst in IE and so i did a soft reset. Then it would boot only to the 'smart mobility' screen showing
R 1.27.12.11
G 22.45.88.07H
D 1.81.00.00
I started to get worried as it would not proceed past that screen. I tried several more soft resets and then decided to remove my 2gb microSD card, which helped it boot to WM6.
It would not show that the phone was connected to the network although the wifi was connected ok. I tried disabling the phone in the comm manager but that made no difference.
I then removed the SIM and it recognised that it was missing and shut down in 10 seconds.
I re-insterted the sim, but it still saw no network.
Then a number of other errors came up, such as quickdial.exe is missing, as well as a few others.
When i inserted the MicroSD back in it started to load and most recently 'should we disable phone alarm' at next start. Which i could not click as it had hung again.
Now, with or without the MicroSD or Sim it is back hanging at the 'smart mobility screen' again.
What should i do?
Thanks
GLO said:
Hi,
In the past couple of weeks, i have had to perform a number of soft resets as my Kaiser was hanging. I didnt think much of it, putting it down to probably low memory.
However today it hung again whilst in IE and so i did a soft reset. Then it would boot only to the 'smart mobility' screen showing
R 1.27.12.11
G 22.45.88.07H
D 1.81.00.00
I started to get worried as it would not proceed past that screen. I tried several more soft resets and then decided to remove my 2gb microSD card, which helped it boot to WM6.
It would not show that the phone was connected to the network although the wifi was connected ok. I tried disabling the phone in the comm manager but that made no difference.
I then removed the SIM and it recognised that it was missing and shut down in 10 seconds.
I re-insterted the sim, but it still saw no network.
Then a number of other errors came up, such as quickdial.exe is missing, as well as a few others.
When i inserted the MicroSD back in it started to load and most recently 'should we disable phone alarm' at next start. Which i could not click as it had hung again.
Now, with or without the MicroSD or Sim it is back hanging at the 'smart mobility screen' again.
What should i do?
Thanks
Click to expand...
Click to collapse
First thing in such cases is a hardreset.
Yep, just doing that as you posted.
I really wanted to avoid doing that though.
Well, its done now, and now to re-install everything.
What do you thing was the fault? or cause for the hang ups.
Yep, just doing that as you posted.
I really wanted to avoid doing that though.
Well, its done now, and now to re-install everything.
What do you thing was the fault? or cause for the hang ups
Click to expand...
Click to collapse
Some software or setting you've done, or it was simply Murphys Law:
When the mistake could happen, it will happen
Should i upgrade the radio at this point?
Its like with PCs, u need to reinstall your operation system from time to time.
Hei all,
My Kaiser just the other night did something very strange and has not been able to fix it.
I turned it on, it booted right through then just like a stuck button it started to cycle through most programs starting and closing. The search engine starts up then it starts to write mmmmn.nmnm.mnnm. eee. and then stops .... ok this is just a few of the things it does.
Ok first I have soft booted and the same thing ... then I tried a hard reset ... guess what it will not hard reset. Yes two soft keys with the soft reset pushed in ..... but nothing!
Is there any other way to do a hard reset. I have no clue what is happening??
Thanks for the help!
Chris
Well guess what ..... after two days of trying to hard reset it finally worked .... perseverance ..... I guess fat fingers
CLF said:
Hei all,
My Kaiser just the other night did something very strange and has not been able to fix it.
I turned it on, it booted right through then just like a stuck button it started to cycle through most programs starting and closing. The search engine starts up then it starts to write mmmmn.nmnm.mnnm. eee. and then stops .... ok this is just a few of the things it does.
Ok first I have soft booted and the same thing ... then I tried a hard reset ... guess what it will not hard reset. Yes two soft keys with the soft reset pushed in ..... but nothing!
Is there any other way to do a hard reset. I have no clue what is happening??
Thanks for the help!
Chris
Well guess what ..... after two days of trying to hard reset it finally worked .... perseverance ..... I guess fat fingers
Click to expand...
Click to collapse
Hi:
You can go into start/settings/system/clear storage. That will hard reset your device.
EDIT: Oops, sorry I missed your last line. Please disregard my post
This is my 2nd HTC diamond , with the first one I had heating problems.
Now with this one the first thing I noticed (only twice) is that it keeps vibrating on incomming sms until I soft reset.. well it only happended twice and looks good now.
But what really annoys me is that on random moments the speakers dont give any sound at all and the device needs a soft reset.. This has happend like 5 times now. Anyone else experiencing this same ussue?
Yes it is known and AFAIK unsolved problem...
I have the same problem. Soft or hard resets don't change anything. The sound of the system disapears randomly and only returns after a soft reset. First I thought it had to do with the scheduled mail check, but I could eliminate that as a reason. I also reinstalled the original ROM, that didn't help either. Hopefully someone has a solution, while my Diamond isn't that much fun when it gives no sounds.
All my hardbuttons work but nothing works on the screen no matter how long i press down or hard or soft. The touchscreen just isnt working. I just woke up this morning and it stoped working.
Does anyone have any thoughts?
Please help I dont understand why its doing this I cant turn my volume up or anything
Well,
You still have to provide a few more information if you really want someone finding out the cause of your problem!
What have you done last on your device before it happened? Are you still running on the factory installed ROM? Have you tried SOFT RESET and HARD RESET yet? And so on ...
Hmmm,
people always seem to forget that we have no clue about the actual condition of their devices! We further can't possible know what they have tried already to solve the problem. In addition, it is important to remember what had been done last on the device before the problem occured (such as installing / removing software, screwing with the device's registry, reflashing, giving it a bath and so on ...)
Well the last thing I installed on my phone was slide to unlock and that was like a month ago. I have soft and hard reset and I'm stuck in the set up after the Hard Reset were it has you touch to continue. I am on factory rom. The only software on it was TomTom 7, spb shell, slide to unlock. Everything worked fine on it and then I touched my screen one day and noticed it wasnt responding to my touch and it really just came out of the blue like I have not dropped it or got it wet or anything no problems until now.
Any other information you need let me know?
Thanks
hey guys got my tilt yesterday and falshed it with the diamond touch pro rom i also had s2u2 lockscreen enabled, well i plugged my phone in the charger last night i woke up and the touchscreen didnt work at all, first i soft reset the phone to no avial, then hard reset and now im stuck, the phone powers up to the welcome setup and cant get past it due to no touchscreen
heres what ive done to try to fix
soft reset
hard reset
changed the radio settings to 1.65
reflashed with htc 6.1 rom
any help would be appreciated also could somone let me kno if they think i should redo the hard sbl
i second this.. any help would be great
this is very weird, alot of people are having the same problem at the same time, I too am having that problem, I have never put a custom rom on my phone, my my touch creen also has stopped working, I've tried hard re-setting it, and that didn't work its just stuck on the stylus set-up screen, and then i even tried to hard flash the HTC kaiser rom again, same results.
Hi guys,
I've got a bit of a problem with my friends X1...
A while ago I updated my X1 to WM6.5 and it works perfect...
But last week my friend asked me to update her phone as well, so I did
Now here's the problem:
After updating, the phone got stuck on loading, it didn't even get past the SE screen...
Turned it on and off for a couple of times, soft reset, hard reset, nothing worked...
I was still able to get the phone in the tri-colour screen, so I did, and I installed a stripped down version of WM6.5
And it worked!
But this afternoon she called me up to say that the phone was having problems again.
She often can't turn it on, and when she can it seems as if it has lost all of its memory again, comletely blank as if you just got it out of the box... (So you have to setup your screen again, the time and date etc...)
I did it exactly as id did mine, and mine still works perfect...
What could have gone wrong?
First I put Hard-SPL on the device.
Then I used the rom update utility from christian-web.nl/sections.php?section=Xperia_rom (I used version 3.810)
And thats it!
Does somebody have any idea what could be the problem?
Thanks,
Rob
A few days back I read somewhat of the same story, about the phone hard resetting by itself. Can't recall where, but it was somewhere in the Xperia section of this forum.
Did you do a hard reset after flash? Or maybe task29 before flashing her phone?
Try the hard reset first and see if that helps.