[Q] Search Button Pushing Itself - Captivate Q&A, Help & Troubleshooting

Has anyone else experienced the search button pushing itself? I can be touching no where near the search button, or not touching the screen at all, and I will feel the haptic feedback and the button will light up, and screen witl go to quick search.
Anyone have any ideas?

I have the same issue. Not sure why.

yup i seem to have this issue as well, doesn't happen too often though.

Thanks for posting this. I thought I was crazy when I would notice the quick search screen pop up, not thinking I had hit the button. I figured maybe I was grazing it en route to one of the other buttons.

I had the same problem with mine. I thought it was something I was doing, maybe an app, and then suspected the Body Glove case... maybe it was too tight. None of the above. Finally replaced with my 3rd and current Captivate (8/2 build), and it has been rock solid (other than the GPS).

Yeah, it drives me crazy. I think I am going to return my phone today. i have to see what they will do for me since I am outside the 30 days. Then it is time to reflash back to stock...

I had a similar issue and was able to fix it myself. See this thread: http://forum.xda-developers.com/showthread.php?t=767666

Related

back button not working?

Looks like the "back" button on my vogue stopped working over the weekend, this make's it pretty much unusable for Android.. :/
Has anyone else had this problem and had any success fixing it?
I went and bought a Torx set to open up my vogue today. The back button still makes contact with the motherboard button and makes the "clicky" noise when the external button is pressed.
I am stumped.. looks like it is time to get on ebay for a new vogue.. :/
ran into this today-
hope it helps
http://forum.xda-developers.com/showthread.php?t=407323
Same problem here, on Kaiser
Well, I have the same problem on kaiser, just that apart from the back button, the menu, call and hang-up buttons stopped working as well. Seems to be a hardware problem, look for the service manual for Voque and you may be able to find a way to get it to work ...
mirth18 said:
I went and bought a Torx set to open up my vogue today. The back button still makes contact with the motherboard button and makes the "clicky" noise when the external button is pressed.
I am stumped.. looks like it is time to get on ebay for a new vogue.. :/
Click to expand...
Click to collapse
Probably a cold solder joint. I had the same problem. Just try applying heat (no solder) to the leads going from the microswitch to the PCB while applying a little pressure to the top of the microswitch (with a stick...don't burn yourself). I was able to reflow mine and make the back button work again.
I went ahead and got another vogue off ebay.. can't live without Android.. and don't want to give up on my cheap sprint plan!
The original vogue started acting really funny.. the end button would activate even though I hadn't pressed anything. This would make the phone pretty much unusable.. hang up on calls.. etc. I opened it up once more and just made sure everything was connected but it still happened. A few days later it seemed to stop happening.. but by then my new vogue was on it's way.
Not sure what exactly is wrong with it.. some sort of flaky connection or something. not a big deal now that I have the new vogue..

[Q] It Anyone Else Having Touch Button Problems?

Is anyone else experiencing the occasional mixup when hitting the back button? As not always, but many times regardless of the application thats open, I'll hit the back button and the search will come up and I wondering whether thats a common problem or a sensor in my phone is defective and I need to exchange it for a new one...
Thanks in advance
im having a different problem with the buttons. a lot of times my first touch wont register and i have to press it multiple times for it to be recognized.
I've noticed that my touch buttons aren't as sensitive as the touchscreen, and that I need to use a lot of pressure to get them to activate on the first try.
not alone there.. same issue here. I have a clear screen protector over them though.. though it shouldn't be a problem.. I've had the issue even before the protector so..
I have a problem with the back button too, not the other ones. However, when I press a spot a little to the left of the back button and not exactly over the button, it seems to register the press correctly.
I have found that the buttons just do not like any other finger than the index finger try to use the thumb and it will go to search or do nothing.I also returned my first phone as the buttons were terrible 80 percent of the time they would not work.So there maybe be a flaw in some of the phones as this one works fine even with the phantom skins on.The first phone would not even register a response with the skin on.
The buttons on the Captivate suck.
Buttons, as a construct, are well known.
The functional priority of the button is not a mystery and hasn't been for 100 years.
It has to click or otherwise give the user an indication the button has been pressed far enough to take effect.
It has to be tacticle. You have to have some way of knowing that your finger is on the button before you press it.
You have to have some leverage to put enough force on the button to make it move.
It has to be about the size of a finger tip.
It has to be visible. If you can't see it you can't press it.
It has to be different than other buttons that are millimeters from it.
It has to react the first time you press it, or you will naturally press it again, achieving unwanted results.
In all of the above, the Captivate fails.
The T-Mobile Galaxy has more a lot more real estate below the buttons to allow your fingers to get on to them, and a raised ridge on the rear surface of the phone exactly to give your other fingers something to grip against to increase aim and pressure.
But the Captivate has a nice lot of space at the top OH YEAH!
The only problem I have with the buttons is that I can't see them in a dark room
Sent from my SAMSUNG-SGH-I897 using XDA App
I'm getting something similar. Sometimes when I hit the home button the search button blinks as if I had pressed it, then brings up the search screen. On my first captivate (mfg. date 7/16) sometimes it would happen once out of every hundred presses and sometimes it would happen 3 out of 5, very inconsistent. I traded that one in for one with a later manufacturing date (8/10), and my new one does it too but maybe only 1 out of every 100-200 presses. The fact that the search button blinks makes me think it's some kind of short/hardware issue. The back button has only triggered a search for me once, and that was on my first phone.
So this is a hardware issue or a software issue?
My back button on my phone must be pressed 4-5 times sometimes before it will register. The phone did not have the issue when I got it, and a friend of mine who has the Captivate as well does not have this issue.
It may be my imagination, but the phone seems to register touches better after I run a task killer or after restarting the phone, but tends to have issues when multiple apps are up and running.
I was having a button problem as well but fixed it by upgrading to JH3. h t t p://forum.xda-developers.com/showthread.php?t=767666
Your mileage may vary but it worked for me.
May be my imagination, but it seemed to be more isolated to back button on JH3 than JF6 on my machine. My perception is that if I take an additional half-second pause before pushing back button it registers more often. Do not believe it is hardware though. I believe that your home page(button), settings (button), and search(button) all reference something that resides in permanent memory(ROM) whereas the back(button) is trying to recall something that is in temporary memory (RAM) and possibly similar to lag issues may be related to Samsungs somewhat proprietary file allocation system. I am by no means computer literate enough to ponder concept any deeper than just mentioned.
I was having a problem with pushing the home button and the search would come up. I took it to a AT&T store and because I was still in the first 30 days they swapped it out for me.
i'm having a completely different issue with my touch buttons. my back button will register multiple button presses even when i'm nowhere near it. it's quite frustrating to be in the middle of an app and all of a sudden the back button goes off 3 or 4 times and gets you back to the home screen. i've tried searching the forums for some resolution or to see if someone else has had this, but not yet.
Edit: I must not have searched thoroughly enough, found another thread on this issue. http://forum.xda-developers.com/showthread.php?t=858873&highlight=back+button+issue&page=2

[FIXED]: Phone Laying Flat, HOME/BACK are Non-Responsive

So you've played with changing button sensitivity, heard about perhaps removing the screen protector, but still don't get it?
I think I might.
Try this, let me know if you guys can confirm, then perhaps we need to send info to HTC?
Unlock your screen
Place your phone on a level surface so its curved back can rock back and forth.
Enter the app drawer, so pressing HOME will actually do something.
As gently as you can, steady the phone with one hand, and touch HOME (It should work)
Now, re-enter the app drawer and press quickly on your phone's HOME key. This will cause it to quickly rock back and forth a bit and shake.
Press the home key all you want, it shouldn't work... especially the more you bang on it.
Wait 10 seconds.
Steady your phone again, press HOME gently. It should work.
The theory? Something is programmed in the phone that if it detects rapid shaking, like maybe in a pocket or being handed back and forth during watching a video... to turn off the buttons to prevent undesired actions. BUT, the curved back of the phone naturally lets this motion occur so it's triggering when it shouldn't.
If you're particularly twitchy, maybe that can cause it from time to time while even in hand too?
SOLUTION:
Run calibration tool a few times until the symptom goes away. Try alternating between pressing more firmly or more softly to make a difference. Take care to center your fingers on the letters.
If you experience bad button behavior while phone is on a flat surface, re-calibrate:
SETTINGS->Language and Keyboard->HTC Sense Input->Advanced->Run Calibration Tool
I couldn't replicate this problem. The home button works as intended while being rocked. I also haven't found to have any button response issues that some encountered.
Long813 said:
I couldn't replicate this problem. The home button works as intended while being rocked. I also haven't found to have any button response issues that some encountered.
Click to expand...
Click to collapse
LOL
compact_bijou said:
LOL
Click to expand...
Click to collapse
Heh, come on man... the phone has BOOM Sound, it was meant to be rocked, no?! :laugh:
Serious note though... yeah always have thought the buttons worked fine too and thought other people were crazy...
I lay it flat though casually press them, they go away and don't come back.
Also couldn't replicate it. Basically the home/back buttons work when they want to, which apparenlty is about 95% of the time. The other 5% is just purified annoyingness.
Allegedly HTC has fixed the button problem in 1.29.XXX.12 which so far has only rolled out to unbranded phones in Europe and Asia. However if you have the international phone you can install the newest Android Revolution ROM which is based on the .12 software. Everyone who has .12 seems to agree that the button sensitivity issue is gone.
Re-ran calibration tool pressing normally and it seems to have fixed it.
No amount of shaking or rapid pressing causes the phone to miss a button press.
This is with US Version of phone w/ screen protector.
If you experience bad button behavior while phone is on a flat surface, re-calibrate:
SETTINGS->Language and Keyboard->HTC Sense Input->Advanced->Run Calibration Tool

[Q] Issues with new HTC One

I just upgraded to an HTC One, but am having issues with this one and may need to exchange it. Before I do I wanted to see if the issues were at all common or if there is a fix for any of them.
Issues:
1. The power button is sunk in a bit. Not flush, but below the hole. It is very difficult to push and has been driving me nuts.
2. The front buttons do not light up. I saw them light up once, but most of the time I have to guess where the buttons are. Also very annoying as back, home, and power are used frequently.
3. Over half of my text messages need to be resent multiple times. This did not happen with my previous phone.
4. Smaller issue but the volume rocker is difficult to press. Big difference from the HTC EVO 4G LTE
5. Do I have to force close the power app everytime I restart the phone?
6. How do I recent apps? Holding down home goes to Google Now.
Thank you for any help.
FrankthaTank said:
I just upgraded to an HTC One, but am having issues with this one and may need to exchange it. Before I do I wanted to see if the issues were at all common or if there is a fix for any of them.
Issues:
1. The power button is sunk in a bit. Not flush, but below the hole. It is very difficult to push and has been driving me nuts.
Me too. I am gonna RMA it, this is a QC issue. Two of my other ones are fine, this one is bad.
2. The front buttons do not light up. I saw them light up once, but most of the time I have to guess where the buttons are. Also very annoying as back, home, and power are used frequently.
Does your auto brightness work properly? Many people were reporting problems with the ambient light sensor.
3. Over half of my text messages need to be resent multiple times. This did not happen with my previous phone.
I have no idea what this is. Google voice probs?
4. Smaller issue but the volume rocker is difficult to press. Big difference from the HTC EVO 4G LTE
HTC has sacrificed functionality for aesthetics. You'll get used to it, though.
5. Do I have to force close the power app everytime I restart the phone?
Why would you do this? Does the power saver notification bother you so much?
6. How do I recent apps? Holding down home goes to Google Now.
Double tap home.
Thank you for any help.
Click to expand...
Click to collapse
..
The volume rocker is flush to the body of the phone but Ive had no problems using it? Maybe because I'm using a case I'm not too sure
Sent from my HTC One using xda app-developers app
joshiy99 said:
The volume rocker is flush to the body of the phone but Ive had no problems using it? Maybe because I'm using a case I'm not too sure
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Yes, a case makes it much easier because then there is nothing to stop your fingers from pressing the volume buttons. The bezel is the culprit here.
True, but I can't imagine not having a case for such a beautiful phone
Sent from my HTC One using xda app-developers app
joshiy99 said:
True, but I can't imagine not having a case for such a beautiful phone
Click to expand...
Click to collapse
That's oxymoronic, not to mention a double negative.
FrankthaTank said:
I just upgraded to an HTC One, but am having issues with this one and may need to exchange it. Before I do I wanted to see if the issues were at all common or if there is a fix for any of them.
Issues:
1. The power button is sunk in a bit. Not flush, but below the hole. It is very difficult to push and has been driving me nuts.
2. The front buttons do not light up. I saw them light up once, but most of the time I have to guess where the buttons are. Also very annoying as back, home, and power are used frequently.
3. Over half of my text messages need to be resent multiple times. This did not happen with my previous phone.
4. Smaller issue but the volume rocker is difficult to press. Big difference from the HTC EVO 4G LTE
5. Do I have to force close the power app everytime I restart the phone?
6. How do I recent apps? Holding down home goes to Google Now.
Thank you for any help.
Click to expand...
Click to collapse
1: How flush is it? Mine is flush but I can still press it easily without a case on. With a case on, I have to place my finger a certain way.
2: The buttons are light sensitive. So if you're in the dark, they will light up. If you're out in the sun or in a room with the light on, they won't light up. That's one thing I love about HTC.
3: Umm maybe spotty coverage? Or it could be a defect. Not sure about that one.
4: Volume rocker is fine if you don't have a case on. Just try hitting it near the very top or bottom to make it easier.
5: Are you asking about the power saver notification? If yes then yeah, every time you reboot. Or you can just leave it there. I don't mind it as I am switching the power saver on and off quite often.
6: You double tap the home button.
Hope this helps!
Sent from my HTC One using XDA Premium
OP, if it is hard at all to press the power button, return it or exchange it. My other Ones are SUPER easy to press. I have to get around to mailing this one in, but I'm not sure if I should because everything else about this phone is pretty much perfect.
And to see if your button lights are working, just cover the ambient light sensor with your finger. The one at the top left. Hold it for about 3 seconds. The lights should turn on. It think it's very smart that they only turn in when there is very little light.
I would have like a nav bar better though.
Okay so I'm exchanging the phone for the power button issue. Sad that the volume rocker issue will continue, but I can handle that one. The power button on mine is an absolute nightmare. I have to jam a fingernail in there to turn it on and half the time it doesn't work. Have to hit it just right.
The capacitive buttons do not light up in the light, dark, whenever. I cannot see the buttons and have to guess. Believe me, no one would love this feature. On my HTC EVO 4G LTE the lights came on. It gets annoying having to guess every time. I want the lights to come on.
My other big problem has nothing to do with google voice. I'll have full reception and not be able to make calls and text messages have to be resent. Seems like the phone is not working with the network correctly.
Yes the power saver notification is unacceptable. It is annoying to have a useless notification in the status bar. I'm not the only one it bothers and it needs to be removed permanently. Also I need Sprint ID to stop changing my custom screens. I would like my phone to work the way I want it to. I wanted an upgrade not a downgrade. When I get one with a working power button rooting should solve this, but if that wasn't an option I'd be shopping for another phone.
Figured out the double tap on home shortly after, but thanks. I still need to figure out how to stop Sprint ID from messing up my home screens. I tried disabling the icon pack for now.
FrankthaTank said:
/snip
The capacitive buttons do not light up in the light, dark, whenever. I cannot see the buttons and have to guess. Believe me, no one would love this feature. On my HTC EVO 4G LTE the lights came on. It gets annoying having to guess every time. I want the lights to come on.
Click to expand...
Click to collapse
That's sure not right. Hopefully your exchange doesn't do that, because mine lights up at all times of day.
FrankthaTank said:
My other big problem has nothing to do with google voice. I'll have full reception and not be able to make calls and text messages have to be resent. Seems like the phone is not working with the network correctly.
Click to expand...
Click to collapse
Again, not an issue here. Hopefully something your first unit just struggled with.
FrankthaTank said:
Yes the power saver notification is unacceptable. It is annoying to have a useless notification in the status bar. I'm not the only one it bothers and it needs to be removed permanently.
Click to expand...
Click to collapse
Gone in 4.2, I believe. In the meantime though, you can long-press on the notification, head over to App info, and force stop the relevant app. Kills the thing quite nicely.
FrankthaTank said:
Also I need Sprint ID to stop changing my custom screens. I would like my phone to work the way I want it to. I wanted an upgrade not a downgrade. When I get one with a working power button rooting should solve this, but if that wasn't an option I'd be shopping for another phone.
Figured out the double tap on home shortly after, but thanks. I still need to figure out how to stop Sprint ID from messing up my home screens. I tried disabling the icon pack for now.
Click to expand...
Click to collapse
Can't really help you here. First thing I did when I got the phone was disable all of the bloatware (built-in Android disable function), although I later killed it off with Titanium Backup. Never had much an issue there though. Tried another launcher, maybe?
sauprankul said:
That's oxymoronic, not to mention a double negative.
Click to expand...
Click to collapse
First a double negative is the only way this phrase works. Otherwise it's "I imagine having a case." which does not convey the point. Sure could go with "can't imagine leaving the phone unprotected" which is still a double negative without another "not" but that just seems nit-picky.
Also the first thing I do with phones when I get them is put a case on them. After many beautiful phones becoming banged up, scratched, ugly phones you learn that a case keeps them beautiful. The aluminum will scratch easily so putting a case on it is a good idea. There are clear cases so you can still see through. You could just be really careful and paranoid with it though it will probably get scratched anyway. It's up to you, but in no way is it odd or a contradiction to protect the appearance of a beautiful phone with a case.
FrankthaTank said:
First a double negative is the only way this phrase works. Otherwise it's "I imagine having a case." which does not convey the point. Sure could go with "can't imagine leaving the phone unprotected" which is still a double negative without another "not" but that just seems nit-picky.
Also the first thing I do with phones when I get them is put a case on them. After many beautiful phones becoming banged up, scratched, ugly phones you learn that a case keeps them beautiful. The aluminum will scratch easily so putting a case on it is a good idea. There are clear cases so you can still see through. You could just be really careful and paranoid with it though it will probably get scratched anyway. It's up to you, but in no way is it odd or a contradiction to protect the appearance of a beautiful phone with a case.
Click to expand...
Click to collapse
Just poking, mate. :s
Anyway, OP, I hope you can resolve these issues. The bloatware can easily be removed via root. The Power saver notification is gone in the 4.2 update. (We'll get that soon, hopefully)
The texting thing is bizzare. I really don't know what that was.

touch screen sensitivity?

Anyone having touchscreen sensitivity issues? I'm having ghost swipes galore while trying to scroll up and down a page like Google now or Facebook. Try swiping left and right on the home screen. On mine it just started to not respond anymore after a couple of times. Even if I go to the multitasking page, I'll try and swept away each open app and it'll just start to not register. This is while not plugged in btw. I really love the phone otherwise and want to keep it but I'll have to return it if this is a common problem. Is this an issue with the phone or just me? If it is just mine then I'll just exchange it and hope I get a better one.
Actually it is much more prevalent while charging. I also forgot my Moto mod battery pack charges constantly and my cause grounding issues also. Let me know if it's just my phone y'all!
I had these issues initially, especially with the bottom of the screen and the back button, but after a couple reboots they're totally gone. Try a hard restart (hold the power button until it restarts). I use a turbopower mod so i don't think its that.
My charging cord doesn't work.I just bought 3 days ago and it will not turbo charge
Sent from my Moto Z3 Play using Tapatalk
Natejka7273 said:
I had these issues initially, especially with the bottom of the screen and the back button, but after a couple reboots they're totally gone. Try a hard restart (hold the power button until it restarts). I use a turbopower mod so i don't think its that.
Click to expand...
Click to collapse
after reboot initially it's better but then it returns after a few minutes. is it the same for you? does it return? anyone else having this problem because I'm trying to determine whether I should take this back or not and get it exchanged.
Problem was an isolated incident and I'm happy to announce that I exchanged the faulty phone for another and this one shares none of the problems said above. So in short, if you're having screen sensitivity problems, send/take your phone back for a new one.
It's flawless now! I freakin love this phone!

Categories

Resources