[Q] How to get 3G on FIDO? - HD7 General

This is not a problem with the phone so much as more the owner not reading carefully. I was so happy to get my hands on a T-Mobile HTC HD7 that I missed a key detail. Apparently the phone does not work on FIDO 3G (I am in Toronto). It is unlocked and I can make and receive calls with no issue, but for the life of me I cannot get 3G to work. I'd even be willing to live with Edge since I'm near WiFi hotspots most of the time, but even on Edge I can't get data to flow (send/receive emails, browse web, login to facebook).
So any ideas on how to get this to work on 3G or should the owner concede defeat ?

I called FIDO tech support and they offered no help over the phone. They said contact the phone manufacturer. After checking with the great gentleman I bought the phone from, he asked did I set up the APN ? I of course said what's that? So I did an internet search and sure enough right off FIDO's Tech Support website:
APN: internet.fido.ca
Username: fido
Password: fido
Why couldn't FIDO Tech Support on the phone just suggest this? sigh....
So issue is fixed once again. Not sure if I'm getting 3G or Edge but seems to be fast enough for me eitherway as I'm mainly checking email or facebook. Maybe when tethering is available, I'll notice a difference. Hope the above info is helpful.

You won't get 3G Data with this version of the HTC HD7. I believe a 3G version for Fido/Rogers etc will be available in the future but not release date is set yet.

Related

Unlocked Kaiser on Tmobile US

If I am correct, tmobile US will release their version of the Kaiser in the future. Does anyone know if HTC will offer a fully functional (for lack of better terms) unlocked kaiser. By fully functional, I mean with all the hardware features like dual cameras along with the ability to handle the 1700 band for tmobiles 3g network.
i have an unlocked kaiser on tmobile and it works perfect. The hope is that t-mobile will purchase another frequency that works with the kaiser!!!
that's all fine and good but with the currently available kaiser (and also the TILT once released and unlocked) you will not be able to take full advantage of tmobiles 3G network once launched. I'd like to keep tmobile as my US provider while still having the front cam for video calls.
I would also like to change from ATT to T-mobile with my current unlocked Kaiser. I am hoping that the current kaiser is just a, "Rom change" away from picking up the 1700 Mghtz 3G frequency when T-Mobile brings it out.
Anybody here have any idea, if the Kaiser is hardware capable of picking up 1700? You would assume, that it would be easier and cheaper to put the hardware in there and just disable it with software.
JB
I wouldn't worry to much. By the time tmob gets 3g maybe late 08 in some areas maybe 09 there will be another latest greatest phone
d
dwella said:
I wouldn't worry to much. By the time tmob gets 3g maybe late 08 in some areas maybe 09 there will be another latest greatest phone
d
Click to expand...
Click to collapse
Good point...
I figure in on the 'newer phone' liklihood as well. I had a Wizard and thought the remaining feature differences (GPS, Tilt display, faster processer, double RAM, double storage, SDHC support, etc) were more than enough to justify an upgrade. I am using in on T-Mobile with the great data plan. I have access to WiFi when I need speed (Sling, Orb, etc), so EDGE is good enough for uses at other times (casual web browsing and push email).
I'm sure they will release their version of the Kaiser before 2008 if they want to reap the rewards...and, I don't think they will release it without the 3g network running as their version is supposed to support the 1700 band. Of course, their version will be lacking other features of the hardware like the front facing camera. In turn, my original question about wanted a fully featured unlocked Kaiser remains.
Additionally, to the person hoping thecurrent kaiser may have 1700 support through a rom update, from what I hear the answer is no. I am told it is a hardware issue and the hardware on the current kaiser model is not equipped to handle it.
http://forum.xda-developers.com/showthread.php?t=333595
You might check this thread out. Dont know if it will work here.
I don't believe HTC will make a Kaiser for tmo here but this variation could come here. If you look at the phones released to ttmo and att most of the light and young peoples phones are released to tmo and the more work oriented are released to att (excluding the Iphone which should have went to tmo but was att shot to bring in some young blood. just my ho for what its worth
d
Thanks dwella,
However, i feel pretty confident that T-mobile US will release the Kaiser for many reasons. Mainly because they have already cleared their version of the device through the FCC and there is a Tmobile manual for the device that is clearly for the US market (as it mentions specifics exclusive to the T-mo US market such as My Favs, etc. They don't exist in UK). The FCC also list Tmobiles variant as having the 1700 band and as you may know, Tmobile US is setting up half of their 3g network on that band (upstream I believe). Since that band is not used in UK (or anywhere iirc) it's pretty certain that the documentation is for the US.
Then again, this is all speculation.
My problem however is that I want a fully featured unlocked Kaiser with all bands and all hardware options. I take residence in both US and abroad (Asia). Asia is no issue as the bands are common. Tmo US is my provider in the states though (and I have a really, really god data plan through them) and want 3g to work through them when in the US. Since the fact that they will use the 1700 band is my main hang up (otherwise, I probably would have had the Kaiser on day 1 )
The wait and uncertainty is killing me...I even emailed HTC some time ago about this but they have not responded.
hey guys, i'm also picking up the tilt and gonna use it on tmobile. just wondering, is anybody using the 5.99 proxy internet deal on the tilt? just making sure its gonna work, thanks
omar
yes it works fine
mofoliar said:
yes it works fine
Click to expand...
Click to collapse
Can you give me instructions on the 5.99 workaround, I can't seem to get it to work with any of the settings here, nor the auto setting downloader.
start>settings>connections>connections
under proxy settings check: this network connects to the internet
check this network uses a proxy server to connect to the internet
proxy server should be :216.155.165.50
click advanced
http: 216.155.165.50:8080
wap: 216.155.165.50:9201
secure wap: 216.155.165.50:9201
socks (blank)
under modem, your access point name should be : wap.voicestream.com
name and password blank.
under advanced check use server assigned ip address
use software compression
use ip header compression.
Works great!!
The only thing i found I cant get to work is the MMS setting, though i did find the post for it, but did not work for me.. so if anyone has setting that work for Tmobile w/tilt, much appreciated..
mofoliar said:
start>settings>connections>connections
under proxy settings check: this network connects to the internet
check this network uses a proxy server to connect to the internet
proxy server should be :216.155.165.50
click advanced
http: 216.155.165.50:8080
wap: 216.155.165.50:9201
secure wap: 216.155.165.50:9201
socks (blank)
under modem, your access point name should be : wap.voicestream.com
name and password blank.
under advanced check use server assigned ip address
use software compression
use ip header compression.
Works great!!
The only thing i found I cant get to work is the MMS setting, though i did find the post for it, but did not work for me.. so if anyone has setting that work for Tmobile w/tilt, much appreciated..
Click to expand...
Click to collapse
Thanks for you help, my MMS setting works. Here's are my setting:
Messaging -> MMS -> Tools -> Options:
Servers -> MMS Configurations:
Server Name: T-Mobile MMS
Gateway: 216.155.165.50
Port: 8080
Server Address: http://216.155.165.174.84/servlets/mms
Connect via: T-Mobile MMS
By the way, these are the default settings the "Auto Connection" tool gave me.
i am pretty sure i tried that myself,but it wont hurt to try again.. i did get it to work 1 time that was it.. now all it does is sit in either sent or draft folder w/ and red x next to the envelope.. thanks for the info!!
I just got the Kaiser for Christmas, and I got it working with the HTC rom on T-Mobiles network. My question is since my Kaiser was purchased on eBay and was for the Singapore/Vietnam market is there a US rom I can load that will better recognized T-Mobiles network. I have it working for normal phone calls and I am using BlackBerry Connect on it but every time I connect to the internet to use the browser it disconnects the BlackBerry Connect service. I would like both internet and BlackBerry to use the same connections. Does anyone have experience with this?
Thanks in advances

I am not roaming, I am home. arrrggh!!!

For some strange reason my phone thinks I am roaming when i'm not and keeps warning me about additional data charges everytime I check my email. I tried to choose my provider from the dropdown list but there are no Canadian providers listed..... and yes I am in Canada. I don't mind the warning so much but it also won't connect automatically and check my email. How can I fix this?
thanks.
Hi Dongetti
Welcome to XDA-Dev
Your question is fine, but it would be better placed in the regular Kaiser forum as it does not related to Upgrading/Development.
I will move it to the Kaiser Forum with an expiring (6hrs) redirect from the Kaiser upgrading Forum. So by tomorrow you will know where to look for it.
Cheers
Mike
Where in canada do you reside? are you close to a border of some kind?
Roam?
I have that same (problem) with my 8525, after I got the Tilt I added a second line and even though the phones have shared minutes and are billed together the Hermes still thinks it's roaming when the Tilt doesn't.
I called the carrier and she told me it was a fix on their end and that I would have to call back to customer service, it's not the phone or ROM.
dongetti said:
For some strange reason my phone thinks I am roaming when i'm not and keeps warning me about additional data charges everytime I check my email. I tried to choose my provider from the dropdown list but there are no Canadian providers listed..... and yes I am in Canada. I don't mind the warning so much but it also won't connect automatically and check my email. How can I fix this?
thanks.
Click to expand...
Click to collapse
I'm running Dutty's WM6 on AT&T Tilt, in Toronto on Rogers, works fine.
Thanks for the replies....
By the way, i'm running Sleuth 1.0 on AT&T tilt and no I don't live anywhere near the US border.
I'm having the same damn problem. In the morning there's a stupid triangle up on my today screen. Is that what you are talking about?
No my problem is this:
go to control panel (start -> settings ).
Then go to the connections page.
Then tap connection setup, it will give you a list of Countries to choose from and and then a list of providers below that. The problem is that my provider is not listed and that makes the phone think i'm roaming when I am not. Even though I enter my connection settings manually it won't connect 'automatically' to check my email. Therefore, I have to go in and send/receive manually to see if I got any new mail and it always warns me that i'm roaming(when i'm not) and checking my email may result in data charges.
That's not your problem, you can always manually configure your connection settings to your carrier's.
The problem is that your phone think's it's roaming based on the wireless signals from the tower...
dongetti, probably you're using fido sim?
if that's the case, then it's not fixable. As you know since Robbers acquired Fido, they have integrated the tower. But for some reason, the code for fido was being left in your sim (they don't change it to Robber's code). No other choice than to use Rogers signal, since that's the only one available now anyway.
Are there roaming charges if it is roaming between rogers and fido? even after the merger?
SHiBBi3 said:
Are there roaming charges if it is roaming between rogers and fido? even after the merger?
Click to expand...
Click to collapse
No there wont be any roaming charges.. for more info on this check the fido section in the howard forums website, also you can check with fido's customer service about this issue
i've been with fido for about 3 years now with an unlocked phone right from the start and every phone i've had has the little roaming symbol at the top, but i've never seen any roaming charges on it yet

Diamond on Rogers 3G Network in Canada

Any one else here using the HTC Diamond on Rogers network here in Canada?
I just purchased my Diamond a few days ago to replace my HTC 3600P. My 3600P connected to Rogers 3G network perfectly fine and I was able to get broadband speeds.
Now, with the Diamond I can only get GPRS (G icon on the phone) and Edge (E icon on the phone).
I am not sure if this had anything to do with it, but unlike the 3600P, when first setting up the Diamond it ask if I wanted the phone to auto detect the network and auto configure the phone. I selected yes.
In the phone settings under network tab, the network selection is set to Automatic. Under the Band tab, both select your network type and select your GSM/UMTS band is set to auto.
is my phone setup correctly, or is it that the Diamond doesn't work with Rogers 3G network only GPRS/EDGE? If this is the case now, could a ROM update fix this?
I really need broadband speeds on my work and am seriously considering returning the phone, as I specially asked the store I purchased it from here in Toronto if it would work on Rogers 3G network like my HTC 3600P and they said yes.
Current Diamond models (EU and Asia) do NOT support North American 3G bands. There was some talk from Rogers that the 900MHz band would be support but for now GPRS is as fast as you will get with your Diamond.
Just to add confirmation to what NikoL has said.
No 3G with the Diamond on Rogers.
Thanks for the feedback! Much appreciated!
My question now is will my ASIAN/UK diamond ever work on Roger's 3G network? If yes, any idea how long this will take?
I really need broadband speed on my mobile phone for work. I still have my HTC 3600P which works fine on the Rogers 3G.
I am trying to justify keeping the phone or returning it.
Worth holding on to?
SkankAgent said:
Thanks for the feedback! Much appreciated!
My question now is will my ASIAN/UK diamond ever work on Roger's 3G network? If yes, any idea how long this will take?
I really need broadband speed on my mobile phone for work. I still have my HTC 3600P which works fine on the Rogers 3G.
I am trying to justify keeping the phone or returning it.
Worth holding on to?
Click to expand...
Click to collapse
To be honest buddy, it all depends on Rogers if they support that band that your missing. If they arent going to enable it on their network then you will never get 3G on the Diamond that you have now. So its a 50-50 chance they may or may not...probably better off asking them if you ring them. Im sure they will tell you if they have any intentions of enabling that band on their network.
Now if it was me, id return it and wait for the North American version which should be released next month hopefully. But this is me personally...im in the UK and i couldnt live without 3G myself...blazing fast on my nokia n95 8gb which i sold and at the moment im having to make do with GPRS because my nokia 8600 luna only does GPRS.
SkankAgent said:
Thanks for the feedback! Much appreciated!
My question now is will my ASIAN/UK diamond ever work on Roger's 3G network? If yes, any idea how long this will take?
I really need broadband speed on my mobile phone for work. I still have my HTC 3600P which works fine on the Rogers 3G.
I am trying to justify keeping the phone or returning it.
Worth holding on to?
Click to expand...
Click to collapse
What are you doing that requires 3g?
Edge and GPRS don't imped stuff like email sync, syncml, or minor web browsing.
If you need to use remote access like RPD or UVNC then sell the phone. Roger's isn't about to turn on 900mhz as that requires changing the match on existing infrastructure. It makes far more sense for them to push toward LTE tech rather then waste it on whats going out.
citats said:
What are you doing that requires 3g?
Edge and GPRS don't imped stuff like email sync, syncml, or minor web browsing.
If you need to use remote access like RPD or UVNC then sell the phone. Roger's isn't about to turn on 900mhz as that requires changing the match on existing infrastructure. It makes far more sense for them to push toward LTE tech rather then waste it on whats going out.
Click to expand...
Click to collapse
I work in the streaming media industry, hence I definately require broadband on my mobile phone/device.
For now, I guess I will keep using my HTC P3600 which works perfectly fine on Rogers 3G and hope that the north amercian version of the Diamond will support Rogers 3G or on the tail end, that a ROM update for the Asian verision will 'turn on' the required freq to support Roger's 3G.
SkankAgent said:
I work in the streaming media industry, hence I definately require broadband on my mobile phone/device.
For now, I guess I will keep using my HTC P3600 which works perfectly fine on Rogers 3G and hope that the north amercian version of the Diamond will support Rogers 3G or on the tail end, that a ROM update for the Asian verision will 'turn on' the required freq to support Roger's 3G.
Click to expand...
Click to collapse
I would imagine the N American version of the Diamond would support 3G in Canada...as for a rom update to enable the asian version that you have now to use 3G??..i doubt it very much as its a hardware issue. The diamond you have is missing that 3G attenna.
Spawn12 said:
I would imagine the N American version of the Diamond would support 3G in Canada...as for a rom update to enable the asian version that you have now to use 3G??..i doubt it very much as its a hardware issue. The diamond you have is missing that 3G attenna.
Click to expand...
Click to collapse
You are correct about the ROM update. I called HTC Canada and confirmed this with their support department. I guess, I'll be putting my Diamond up for sale on ebay (as my local dealer refuses to take back the phone - last time I'll ever purchase from them, as I specifically asked about it working on Rogerrs prior to purchase) and wait for the North Amercian verision.. or see how the new 3G iphone stands up when it is released here on July 11th.

HTC Dream on Bell Mobility

I want to put an HTC dream on Bell, because now that Bell is HSPA it is compatible with the device. All I need is a sim card and I'm good to go. However, would I face problems doing this? For example, how does the device know which number to dial to get a data connection going, and things like that?
Macmee said:
I want to put an HTC dream on Bell, because now that Bell is HSPA it is compatible with the device. All I need is a sim card and I'm good to go. However, would I face problems doing this? For example, how does the device know which number to dial to get a data connection going, and things like that?
Click to expand...
Click to collapse
From what I can tell, the telus/bell hspa network is 850/1900 and ONLY supports 3G, i.e., there is NO EDGE FALLBACK. This means that you *MUST* get a device that supports hspa 850/1900, which means you need a ROGERS HTC DREAM. An ADP1 or tmobile-branded DREAM will NOT work on telus/bell.
Note: Do NOT hold me to this info, do your own research to verify that these statements are accurate.
As for getting a data connection, that is simply a matter of plugging in the correct APN info that matches your network. But quite frankly, at $40 for 500MB, I would stick with WiFi for data.
I bought a Rogers dream. I have the htc Vogue with 7 dollars unlimited data now, so that's why I'm curious about if my data will work, as the $7 unlimited data was only for the Vogue.
Macmee said:
I bought a Rogers dream. I have the htc Vogue with 7 dollars unlimited data now, so that's why I'm curious about if my data will work, as the $7 unlimited data was only for the Vogue.
Click to expand...
Click to collapse
Thr $7 unlimited plan will not work with the dream. Thre only smart phone that bell allowed that plan on was the vogue/touch and they consider it a pda device. The data will most certainly look different on bells network because you'll be connecting to the new hdspa network. Bell will be able to tell that you are on a smart phone on their new network and charge you accordingly.
The only possible work around I xcould think of would b e to register a 3g dumbphone on the new sim card and thewn try to put that sim card in the dream but like I said bell can tell the difference between dumb phone data and smaet phone data so you'll probably get dinged fairly hard
AverageCanadian said:
Thr $7 unlimited plan will not work with the dream. Thre only smart phone that bell allowed that plan on was the vogue/touch and they consider it a pda device. The data will most certainly look different on bells network because you'll be connecting to the new hdspa network. Bell will be able to tell that you are on a smart phone on their new network and charge you accordingly.
The only possible work around I xcould think of would b e to register a 3g dumbphone on the new sim card and thewn try to put that sim card in the dream but like I said bell can tell the difference between dumb phone data and smaet phone data so you'll probably get dinged fairly hard
Click to expand...
Click to collapse
Hmm, I'm not sure which speed my data is on the vogue. At the top it says 3G with android, but on Windows Mobile it said EVDO.
Macmee said:
Hmm, I'm not sure which speed my data is on the vogue. At the top it says 3G with android, but on Windows Mobile it said EVDO.
Click to expand...
Click to collapse
Well bells cdma network was also considered 3g so if the phone was capable then it should of had 3g connection.
Like I said youn can try and register a hdspa equipped dumbphone and then throw the sim in your dream but I'm not sure how well that will work and that is assuming bell doesn't hardware IMEI lock the account
AverageCanadian said:
Well bells cdma network was also considered 3g so if the phone was capable then it should of had 3g connection.
Like I said youn can try and register a hdspa equipped dumbphone and then throw the sim in your dream but I'm not sure how well that will work and that is assuming bell doesn't hardware IMEI lock the account
Click to expand...
Click to collapse
Hmm, can I use some tweak on the dream to tell it only to use 3G?
Macmee said:
Hmm, can I use some tweak on the dream to tell it only to use 3G?
Click to expand...
Click to collapse
The dream and the touch work on complety different networks. Assuming the touch does get 3g data it does so on bells cdma network whereas rogers dreram wikk get 3g speeds on bells new hdspa network wich is more like a gsm network. There is no way to fool bell into believing the dream is working on the old cdma network.
AverageCanadian said:
The dream and the touch work on complety different networks. Assuming the touch does get 3g data it does so on bells cdma network whereas rogers dreram wikk get 3g speeds on bells new hdspa network wich is more like a gsm network. There is no way to fool bell into believing the dream is working on the old cdma network.
Click to expand...
Click to collapse
So my only shot is to try to convince the folks at Bell to let me keep the $7 unlimited data on HSPA?
I don't know if I'm allowed to switch plans during a contract, but even if I do I think Bell is ridiculously expensive for data. I pay $55 now, and I think it would cost me just short of $70 a month for just 1GB of data
Macmee said:
So my only shot is to try to convince the folks at Bell to let me keep the $7 unlimited data on HSPA?
I don't know if I'm allowed to switch plans during a contract, but even if I do I think Bell is ridiculously expensive for data. I pay $55 now, and I think it would cost me just short of $70 a month for just 1GB of data
Click to expand...
Click to collapse
I can tell you now that you're noting going to get $7 unlimited data on any other smart phone device other than your touch.
Depending on how far you are into your contract(more than 6 months) I would call retensions and try to negotiate a better deal. You can check the Bell section of Howardforums to see what is currently being offered. Also depending on where you work you might be able to get an EPP plan.
You can always change your plan on contract you just can't drop your plan. Also if you get a retension plan or EPP plan you will have to renew for another 3 years.
Also if you do switch to normal data read the fine print. That might also require a 1 or 3year contract, I'm not sure I haven't looked at it.
I know the Rogers 1gb+ plans require at least a 1 year contract sigining. They might have even raised that to 3 years, can't remember.
AverageCanadian said:
I can tell you now that you're noting going to get $7 unlimited data on any other smart phone device other than your touch.
Depending on how far you are into your contract(more than 6 months) I would call retensions and try to negotiate a better deal. You can check the Bell section of Howardforums to see what is currently being offered. Also depending on where you work you might be able to get an EPP plan.
You can always change your plan on contract you just can't drop your plan. Also if you get a retension plan or EPP plan you will have to renew for another 3 years.
Also if you do switch to normal data read the fine print. That might also require a 1 or 3year contract, I'm not sure I haven't looked at it.
I know the Rogers 1gb+ plans require at least a 1 year contract sigining. They might have even raised that to 3 years, can't remember.
Click to expand...
Click to collapse
I have no idea how to get in touch with retentions, or what I could say to them. I just know I would burn through 500mb of data in several days
Thanks for this information though, certainly worth looking into.
I can confirm that a T-Mobile G1 (sim unlocked) will not work on Telus.
I went to a Quebec telus store yesterday to try and have it activated, I bought a Sim card and put it in the phone, the phone was unable to see the Telus network, it was only seeing the Rogers network.
Darn.
stanelie said:
I can confirm that a T-Mobile G1 (sim unlocked) will not work on Telus.
I went to a Quebec telus store yesterday to try and have it activated, I bought a Sim card and put it in the phone, the phone was unable to see the Telus network, it was only seeing the Rogers network.
Darn.
Click to expand...
Click to collapse
In fact, it was only seeing the rogers *EDGE* network.
Telus/bell don't have edge at all.
You need a *rogers dream* to find the telus/bell hspa signal.
lbcoder said:
In fact, it was only seeing the rogers *EDGE* network.
Telus/bell don't have edge at all.
You need a *rogers dream* to find the telus/bell hspa signal.
Click to expand...
Click to collapse
Good that's what I have
is all I have to do put my sim card in, or do I have to like, configure the device to use Bells dial 777 for data thing?
Bell's website says it will work when I type the IMEI in, but on Bells website it says 1900mhz and on the HTC website:
http://www.htc.com/www/product/hero/specification.html
it says it's 2100mhz.
Should I be scared?
Macmee said:
Bell's website says it will work when I type the IMEI in, but on Bells website it says 1900mhz and on the HTC website:
http://www.htc.com/www/product/hero/specification.html
it says it's 2100mhz.
Should I be scared?
Click to expand...
Click to collapse
Read my lips... ***ROGERS*** dream.
Macmee said:
Bell's website says it will work when I type the IMEI in, but on Bells website it says 1900mhz and on the HTC website:
http://www.htc.com/www/product/hero/specification.html
it says it's 2100mhz.
Should I be scared?
Click to expand...
Click to collapse
lol like lbcoder says, rogers has their own frequency phone (with the proper crystal to work on rogers network). and that link is for the htc hero, its a whole 'nother phone
Just a heads up for people who want to use a Rogers Dream on Bell or Telus, you'll need to get the APN settings for their network.
I pulled these settings from Bells website, but I'm not sure they are complete
menu->settings->wireless controls->mobile networks->Acess Point Names->menu->New APN
Name: Bell
APN: pda2.bell.ca
MMSC: http://mms.bell.ca/mms/wapenc
MMS Proxy: web.wireless.bell.ca:80
Okay thanks guys. I tried the apn info on my Vogue which is on android, and they worked, so I can only assume theey will work. On the dream
AverageCanadian said:
Just a heads up for people who want to use a Rogers Dream on Bell or Telus, you'll need to get the APN settings for their network.
I pulled these settings from Bells website, but I'm not sure they are complete
menu->settings->wireless controls->mobile networks->Acess Point Names->menu->New APN
Name: Bell
APN: pda2.bell.ca
MMSC: http://mms.bell.ca/mms/wapenc
MMS Proxy: web.wireless.bell.ca:80
Click to expand...
Click to collapse
I can confirm the Rogers Dream works with Telus also. It always shows as Roaming but still works fine, just have to enable data connection when roaming.
Telus' APN settings are:
TELUS SP:
APN = sp.telus.com
Proxy = 74.49.0.18
Port 80
Username = <not set>
Password = <not set>
Server = <not set>
MMSC = http://aliasredirect.net/proxy/mmsc
MMS proxy = 74.49.0.18
MMS Port = 80
MMS Protocol = WAP 2.0
MCC = 302
MNC = 220
APN type = default,mms
Also, anyone plannning to run CyanogenMod on their Dream or Magic should consider this tutorial for installation, it allows you to keep the 3.22.20.17 radio image that is stock on the Rogers phones and improves the data connection. There is also this bit of info that enables full UMTS support when running CyanogenMod.

[Q] Help! D5803 on AT&T - not receiving text messages or calls

My new xperia z3 compact (D5803) receives text messages and calls very intermittently. I'm on AT&T US, stock firmware.
- If I am using the phone (or have very recently used the phone, say within 30 seconds) then most calls and text messages come through fine (though not always).
- If I leave the phone alone for more than a few minutes, text messages or calls almost never come through - though occasionally I get a text message many hours after it was sent.
- If someone leaves a voicemail (because I didn't answer the phone, because the phone didn't ring!), I don't get a notification until I open the voicemail app and manually sync.
- I can make a phone call or send a text message with no problems (texts arrive immediately).
I don't have any of these problems when I put my SIM back into my HTC One M8.
I've tried the following to fix this:
- I went to the AT&T store and had them give me a new nano SIM. It made no difference; same issues.
- I factory reset my phone. It made no difference; same issues.
- I updated to the US version of the firmware. It made no difference; same issues.
- I put the SIM into a second, until that point unused, xperia z3. It made no difference; same issues.
Given that I have exactly the same issues after changing both the SIM and the phone, I can only think it must be some kind of compatibility issue with using AT&T on this phone - except I see that many other users of this forum are on AT&T and aren't having the same problems.
I do notice that I don't have the best signal in my house (usually 1-2 bars) so I'm wondering if maybe that could be related? As I say though, my HTC One works fine, as do all of the other AT&T phones in my house.
I think my next step will be to go and buy a T-Mobile prepaid SIM, just to see if that works, but does anyone have any thoughts or suggestions? All in all this is getting pretty frustrating, because I LOVE the phone, but right now it's unusable for me.
I would suggest reading this thread below. It should give you some tips on how to resolve your issue.
http://forum.xda-developers.com/z3-compact/help/att-apn-settings-lte-t2888644
Thank you for trying to help!
I probably should have added that link as one of the things I had already tried. To be specific, my APN settings are:
Name ATT Phone
APN phone
Proxy Not set
Port Not set
Username Not set
Password Not set
Server Not set
MMSC http: //mmsc.mobile.att.net
MMS proxy proxy.mobile.att.net
MMS port 80
MCC 310
MNC 410
Authentication Type None
APN type default,mms,supl,hipri
APN protocol IPv4
Bearer Unspecified
---------------------------------
I'm beginning to think it *must* be a signal issue, even though all the other phones in my house are fine. I have the "Advanced Signal Status" app installed, but I'm not sure what I should be looking for to see if there's anything fishy
Don't forget to download the Internet and MMS settings for your phone. You go into Settings > Wireless & Networks > More > Internet settings and download settings for Internet and MMS
Thanks again for the suggestions.
Sadly, it's still not working. I'm pretty sure I had already downloaded those settings, but I did it again anyway (seems you can just download over and over). I even reset the phone after that just to be sure, but the problem persists.
I have the same issue and I live in Sweden....
Im having the same issues. I restart the device and then come all the missed calls and missed txt messages.. i really hope theres a easy fix to this soon.
So, I switched my SIM from AT&T to T-Mobile and it fixed my issues. It seems that the either the poor AT&T reception in my house or some other strange incompatibility between the phone and AT&T was the problem.
Either way there's obviously some kind of issue with this phone - my guess is that when connectivity with the network is poor, the phone maybe times-out and gives up. Perhaps Sony will fix this with a firmware update at some point. In the mean time I would suggest that other folks having this issue maybe go to a part of town where they know reception is very good and see if the problems happen there.
So after 2 days of of testing, a new nano sim card and several phone calls to ATT I found temporary fix. Change your Network mode to WCDMA (preffered)/GSM. While this wont give you LTE it will prevent the missed phone calls and txt messages and at least you have HSPA+ . The problem is the LTE connection to ATT. The connection either drops and or prevents phone calls /texts from coming through the lower HSPA + or 2g bands... Not sure why this is. Hoping that when the Sony Store models start shipping on Nov 2nd they have the same issue and Sony will send out an update to fix the connection issue.
I'm on the US ATT network with the same problem as well. After trouble shooting I have come to agree with you. I'm really hoping Sony sends out an update.
Is this a problem on Tmobile USA with Z3 Compact also?
same issues!
I have two Z3 compacts (US version purchased direct from Sony) on my family plan with the same issues of not receiving SMS or calls when connected to wi-fi, and occasionally cannot receive SMS or calls when not connected to wi-fi either. I am always able to send texts and calls, and MMS/LTE always work (I am usually e-mailed when my phone isn't working and I get that right away). Whenever the phones aren't receiving calls, it rings once and goes to voicemail, which tips us off that the phones aren't working.
If you are also getting this problem, please get on AT&T chat and ask them to escalate/forward to their manager. We've got to get their attention. Additionally, I was told that "Okay so since the phone is unlocked our service is not guaranteed to work at full capacity, also I can not submit a case due to it is not an at&t phone. "
Yep - Same problem over here. AT&T in Northeast USA.
AT&T tried everything they could (resettings connection, etc) but again also said that it isn't guaranteed to work because it's an unlocked device.
I'm doing a system repair on the phone from the sony desktop application. Hoping it will fix, but not hopeful. Now sony says they want to have my phone in for testing. :/
I'm hoping they realize soon that this is a bug, and not a case of a broken phone.
Same problem here on cricket (AT&T) in Houston. Just disabled LTE. We'll see if that fixes it like it did for the other guy. Sony needs to get on this.
Sent from my Nexus 5
Not working MMS
Yep I have tried all of the above solutions and nothing is working. Changed APN multiple times, factory reset, switched SIM, called att, went into the store.
Like above, ATT came to the conclusion that unlocked phones are sometimes not compatible with their service and there's only so much trouble shooting they can do.
I have ATT in san francisco, and it's looking like I'm going to return the Xperia z3c. Shame it's a great phone besides the MMS issue.
aaronv20 said:
So after 2 days of of testing, a new nano sim card and several phone calls to ATT I found temporary fix. Change your Network mode to WCDMA (preffered)/GSM. While this wont give you LTE it will prevent the missed phone calls and txt messages and at least you have HSPA+ . The problem is the LTE connection to ATT. The connection either drops and or prevents phone calls /texts from coming through the lower HSPA + or 2g bands... Not sure why this is. Hoping that when the Sony Store models start shipping on Nov 2nd they have the same issue and Sony will send out an update to fix the connection issue.
Click to expand...
Click to collapse
Confirmed that this worked on my wife's z3c. She wont miss the LTE anyway since she is always near wifi and when she isn't 3G is definitely good enough. We streamed spotify for an hour today on country roads on her phone on 3G. No issues.
Sent from my Nexus 5
sorry to hear you guys are having such issues...
My z3 compact on att works flawlessly. I swapped my nano sim from a iphone 6 i was trying out straight into this.
Att did mention something about some settings they had to flip in the back end when i switched over to a nano sim from the sim i was using in my lg g3. If you guys loose all hope have a buddy with an iphone on att and use his imei and let att configure the sim for that phone then swap the sim into the z3...could work because i know it does for me
Same issues here. I have a new D5803 on Straight Talk (AT&T). I live in the mid Atlantic. It seems I don't receive calls/texts when I have 2 bars or less. Not sure about LTE vs. HSPA. I always have Wifi on so not sure if turning it off would make a difference. THIS IS A HUGE ISSUE! Hopefully a firmware update will save us. Has anyone contacted Sony?
mtilson said:
Same issues here. I have a new D5803 on Straight Talk (AT&T). I live in the mid Atlantic. It seems I don't receive calls/texts when I have 2 bars or less. Not sure about LTE vs. HSPA. I always have Wifi on so not sure if turning it off would make a difference. THIS IS A HUGE ISSUE! Hopefully a firmware update will save us. Has anyone contacted Sony?
Click to expand...
Click to collapse
Yes it does make a difference. Turn it off and everything should work.
Sent from my Nexus 5
sublimnl said:
Yes it does make a difference. Turn it off and everything should work.
Sent from my Nexus 5
Click to expand...
Click to collapse
Thanks for the info, but this isn't a viable solution! I shouldn't have to keep Wifi off to ensure I receive my calls/texts!

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