Diamond on Rogers 3G Network in Canada - Touch Diamond, MDA Compact IV General

Any one else here using the HTC Diamond on Rogers network here in Canada?
I just purchased my Diamond a few days ago to replace my HTC 3600P. My 3600P connected to Rogers 3G network perfectly fine and I was able to get broadband speeds.
Now, with the Diamond I can only get GPRS (G icon on the phone) and Edge (E icon on the phone).
I am not sure if this had anything to do with it, but unlike the 3600P, when first setting up the Diamond it ask if I wanted the phone to auto detect the network and auto configure the phone. I selected yes.
In the phone settings under network tab, the network selection is set to Automatic. Under the Band tab, both select your network type and select your GSM/UMTS band is set to auto.
is my phone setup correctly, or is it that the Diamond doesn't work with Rogers 3G network only GPRS/EDGE? If this is the case now, could a ROM update fix this?
I really need broadband speeds on my work and am seriously considering returning the phone, as I specially asked the store I purchased it from here in Toronto if it would work on Rogers 3G network like my HTC 3600P and they said yes.

Current Diamond models (EU and Asia) do NOT support North American 3G bands. There was some talk from Rogers that the 900MHz band would be support but for now GPRS is as fast as you will get with your Diamond.

Just to add confirmation to what NikoL has said.
No 3G with the Diamond on Rogers.

Thanks for the feedback! Much appreciated!
My question now is will my ASIAN/UK diamond ever work on Roger's 3G network? If yes, any idea how long this will take?
I really need broadband speed on my mobile phone for work. I still have my HTC 3600P which works fine on the Rogers 3G.
I am trying to justify keeping the phone or returning it.
Worth holding on to?

SkankAgent said:
Thanks for the feedback! Much appreciated!
My question now is will my ASIAN/UK diamond ever work on Roger's 3G network? If yes, any idea how long this will take?
I really need broadband speed on my mobile phone for work. I still have my HTC 3600P which works fine on the Rogers 3G.
I am trying to justify keeping the phone or returning it.
Worth holding on to?
Click to expand...
Click to collapse
To be honest buddy, it all depends on Rogers if they support that band that your missing. If they arent going to enable it on their network then you will never get 3G on the Diamond that you have now. So its a 50-50 chance they may or may not...probably better off asking them if you ring them. Im sure they will tell you if they have any intentions of enabling that band on their network.
Now if it was me, id return it and wait for the North American version which should be released next month hopefully. But this is me personally...im in the UK and i couldnt live without 3G myself...blazing fast on my nokia n95 8gb which i sold and at the moment im having to make do with GPRS because my nokia 8600 luna only does GPRS.

SkankAgent said:
Thanks for the feedback! Much appreciated!
My question now is will my ASIAN/UK diamond ever work on Roger's 3G network? If yes, any idea how long this will take?
I really need broadband speed on my mobile phone for work. I still have my HTC 3600P which works fine on the Rogers 3G.
I am trying to justify keeping the phone or returning it.
Worth holding on to?
Click to expand...
Click to collapse
What are you doing that requires 3g?
Edge and GPRS don't imped stuff like email sync, syncml, or minor web browsing.
If you need to use remote access like RPD or UVNC then sell the phone. Roger's isn't about to turn on 900mhz as that requires changing the match on existing infrastructure. It makes far more sense for them to push toward LTE tech rather then waste it on whats going out.

citats said:
What are you doing that requires 3g?
Edge and GPRS don't imped stuff like email sync, syncml, or minor web browsing.
If you need to use remote access like RPD or UVNC then sell the phone. Roger's isn't about to turn on 900mhz as that requires changing the match on existing infrastructure. It makes far more sense for them to push toward LTE tech rather then waste it on whats going out.
Click to expand...
Click to collapse
I work in the streaming media industry, hence I definately require broadband on my mobile phone/device.
For now, I guess I will keep using my HTC P3600 which works perfectly fine on Rogers 3G and hope that the north amercian version of the Diamond will support Rogers 3G or on the tail end, that a ROM update for the Asian verision will 'turn on' the required freq to support Roger's 3G.

SkankAgent said:
I work in the streaming media industry, hence I definately require broadband on my mobile phone/device.
For now, I guess I will keep using my HTC P3600 which works perfectly fine on Rogers 3G and hope that the north amercian version of the Diamond will support Rogers 3G or on the tail end, that a ROM update for the Asian verision will 'turn on' the required freq to support Roger's 3G.
Click to expand...
Click to collapse
I would imagine the N American version of the Diamond would support 3G in Canada...as for a rom update to enable the asian version that you have now to use 3G??..i doubt it very much as its a hardware issue. The diamond you have is missing that 3G attenna.

Spawn12 said:
I would imagine the N American version of the Diamond would support 3G in Canada...as for a rom update to enable the asian version that you have now to use 3G??..i doubt it very much as its a hardware issue. The diamond you have is missing that 3G attenna.
Click to expand...
Click to collapse
You are correct about the ROM update. I called HTC Canada and confirmed this with their support department. I guess, I'll be putting my Diamond up for sale on ebay (as my local dealer refuses to take back the phone - last time I'll ever purchase from them, as I specifically asked about it working on Rogerrs prior to purchase) and wait for the North Amercian verision.. or see how the new 3G iphone stands up when it is released here on July 11th.

Related

3G not working with HTC shipping ROM?

Firstly, let me thank everyone who does all the SUPERB work on this site, developing software, ROMs, and tools that us normal users would otherwise never see...
Here's my problem:
I got a Kaiser with the shipping AT&T ROM on it - I'm in the US.
I wanted to get rid of the bloatware and other crap that AT&T puts on the device, and take it back to an HTC ROM.
The problem is, I can only connect to the EDGE network, and I'm only getting 40-60k transfers - I know that with my Samsung Sync (my previous phone) I was getting 1.3-1.5Mbps using the same site to test (http://text.dslreports.com/mspeed)
Is this a limitation within the HTC ROM? If so, does anyone know if newer HTC ROM's (perhaps even with WM6.1) will fix this problem, or do I HAVE to use an AT&T ROM to access the 3G (HSPDA) network in the US?
Thanks in advance for your time!!!
Do you see the icon 3G and it changes to H once you're accessing the internet? If no, you might want to check if you correctly config the connection.
I myself don't trust http://text.dslreports.com/mspeed when it runs on PIE web browser. I did the benchmark on 2 different types of connection, at&t HSDPA and Verizon FiOS* Wifi, and it comes up nearly the same speed 1.3-1.5Mbps.
*I have 15 Mbps download package.
Yes, it DOES do that (Mr President...lol)
What site do you prefer to test the speed of your 3G connection? I was hoping to use Speedtest.net, but doubt that they support mobile.
So, I guess that you're saying my connection is probably just fine, but that the site is problematic?
Thanks for the quick reply, btw!!
- Mark
I don't pay attention too much on speed. But, there are many ways to confirm that you're connected to 3G network.
If the answer is yes for any question below, then you're 3G.
a. Tethering internet via your PC on "internet sharing" mode and make a call at the same time.
b. Stream any audio broadcast with bitrate above 196Kbps.
Enjoy.
Um, where do you live? Pretty much only the major cities have 3G deployed, and even then, it's no guarantee. I live in Minneapolis where 3G was rolled out last November.
Lidberg said:
Um, where do you live? Pretty much only the major cities have 3G deployed, and even then, it's no guarantee. I live in Minneapolis where 3G was rolled out last November.
Click to expand...
Click to collapse
I'm in Pittsburgh - I know for certain that I'm in 3G territory, as I just got the Kaiser a few weeks ago, and before that, was using a Samsung Sync tethered to my laptop, and getting 1.3 - 1.5 MBps....
UPDATE
Must have had a lousy signal where I was trying it before - I tried it again, using the same site, and was getting 500-600k - so I guess it's hitting the 3G network, but for some reason, changing the 3G icon to an H, presumably indicating HSPDA.
All's well...can one of the mod's please lock this thread? Thanks!
- Mark

T Mobile 3g

Does anyone know if the TYTN II works on the new T Mobile 3g network in New York City? Woule likr to hear from someone who is actually using this 3g network.
Does anyone know if the TYTN II works on the new T Mobile 3g network in New York City? Would like to hear from someone who is actually using this 3g network.
it wont work for 3g. att and t-mobile are on separate frequencies that the tilt wont pickup for tmobile's 3g network.
the tilt will only work in 2G.... EDGE and regular GPRS
My phone is not the Tilt it is an HTC branded TYTN II unlocked phone from HTC Hong Kong that I have on T Mobile
useradmn said:
it wont work for 3g. att and t-mobile are on separate frequencies that the tilt wont pickup for tmobile's 3g network.
the tilt will only work in 2G.... EDGE and regular GPRS
Click to expand...
Click to collapse
what do you mean the tilt will only pick up 2G..att's tilt is a 3g phone..i have one, but i am on t-mobiles service..i had to unlock the phone to do this first...and i can switch back and forth between 3G and tmobiles edge with the diamond commmanger app....ii just cant use att's 3g because i have a tmobile sim in my phone
Doesn't work.. I'm using TyTN II for NYC T-Mobile.. no 3G
It doesn't work because it uses different FREQUENCIES.
Look at it this way:
You want to call your friend, he has an htc touch. Let's call him, Lenny.
Then you change your mind, and you want to call your other friend, who also has an htc touch. Her name is Michelle.
If you dial Lenny's phone number, you won't get Michelle just because she has the same phone.
ATT 3g and T-mobile 3g are the same TYPE of network, but they use different frequencies. Just like Lenny and Michelle have the same phone, but different phone numbers.
Make sense now?
The TYTN II and it's Variants were not designed to operate on the frequency that T-mobile 3g operates on.
useradmn said:
it wont work for 3g. att and t-mobile are on separate frequencies that the tilt wont pickup for tmobile's 3g network.
the tilt will only work in 2G.... EDGE and regular GPRS
Click to expand...
Click to collapse
lets break this down a bit better for him so that he may undertand your post.
"it wont work for 3g. "(That is a period for a very short sentence, and he meams )
It won't work on tmobile 3g.
"att and t-mobile are on separate frequencies that the tilt wont pickup for tmobile's 3g network."
This one is more straight forward now that you have a better version of the first sentence.
It should go something like this
It won't work on the Tmobile 3g because att and and tmobiles frequencies for 3g are totally different from each other and the tilt doesn't support the tmobile one (as you know it supports the att one), BUT it does support edge and gprs..
Can the radio in the TYTN be changed to the new T Mobile frequency.whats there now is 1900/2100 and needs to be 1700/2100.
leon sprouse said:
Can the radio in the TYTN be changed to the new T Mobile frequency.whats there now is 1900/2100 and needs to be 1700/2100.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=390575

HTC Tilt - 3g? EDGE? - Rogers?!

My apologies if this has been asked but I'm not someone who is a guru with his phone. I just enjoy everythign this tilt offers me. I only just realized I could be getting more out of it. I understand that EDGE is slower than 3g and I can only connect to EDGE - what are the steps to start using 3g? I read somewhere that it may have to do with the SIM card?
anjew said:
... I can only connect to EDGE - what are the steps to start using 3g? I read somewhere that it may have to do with the SIM card?
Click to expand...
Click to collapse
Move to the places which have Rogers 3G coverage.
When our area finally got 3G, my Tilt just automatically connected to the higher level of service. You actually have to mod it to make it *not* try to connect at 3G, providing your area has it.
Have you checked with AT&T to see if your area has been upgraded?
anjew said:
My apologies if this has been asked but I'm not someone who is a guru with his phone. I just enjoy everythign this tilt offers me. I only just realized I could be getting more out of it. I understand that EDGE is slower than 3g and I can only connect to EDGE - what are the steps to start using 3g? I read somewhere that it may have to do with the SIM card?
Click to expand...
Click to collapse
Most of the Rogers network in the major metropolitan areas of Canada will support 3G and even HSDPA... and supporting this in the TILT is fairly automatic. You do have to make sure the 3G mode is turned on in the phone, however -- usually done from the COMM Manager application.
Be aware however, that there are a number of Tilts out there which have bad 3G radios -- you can connect fine using Edge, but when you turn on the 3G, the phone no longer connects to the network. If you find you have one of these (there are a number of threads about it on here), the only alternative is to contact either ROGERS here in Canada (if you bought it from them) or AT&T in the US and ask for a Return Merchandize Authorization (RMA) number, and send the unit back for repair. I had to do that with mine, and they replaced the entire motherboard. Cost was about $125 after shipping charges, etc.
Good luck!
*sigh* i'm such an idiot....
not gonna elaborate but you can imagine.

Using a UK HTC Touch Diamond in the US

Hi all,
I'm new to MDAs and to these forums so bear with me. I looked around quite a bit and have been unable to resolve my issue. I obtained an HTC Touch Diamond (a T-mobile Compact IV) in the UK and am trying to get it working in the US. While in the UK there were no connection issues but as soon as I got to the US the connection is unstable. I have managed to make about 10 calls in the US but they cut out after a short time and most of the time I cannot make a call or cannot connect to a network at all. It can always see Tmobile and AT&T but can rarely connect, and when connected can rarely call. I have flashed the TLR 3.08.07.16 WWE ROM and updated the radio ROM to 1.09.25.23
Any help would be greatly appreciated
from my basic knowledge of radio, uk networks use gsm while most us networks use cdma that mite be your problem!!
try going to start>settings>phone (in the personal tab)> scroll to the band tab and change ur network from auto to wcdma!! you may also have to change the band setting your using, but u may have to check with your network on what frequency they use
Thanks for the suggestion. Thus far I have only been able to connect on GSM, CDMA has never worked. I also have been using the 850 1900 band which I heard is the one used in the US. I have connected occasionally but am still having trouble.

Diamond 2 Service Question AT&T - US

I bought a Diamond 2 on sunday and received it today. I was able to get the phone active on my 3G sim card from my old motorola l6 phone but my service still shows a big E (to the left of the signal strength) and a little e (on top of the signal strength). I am assuming this is the Edge network, right? Is there a way for me to get on the 3G network? Or does this phone not support the At&t 3g bands?
My connection settings for Band are set to auto. I also have the "advanced network" setting set to Enable HSDPA/HSUPA and in my settings-->advanced--select my "modem type" is set to GPRS,3G under the connection of My ISP. Is there another access point url I should have in other than cingular.wap??
any input is appreciated.
Thanks.
no AT&T 3G for us sadly unless they make a specific AT&T branded TD2.
Though this is one of those times that I would be happy to be proven wrong.
shadowline said:
no AT&T 3G for us sadly unless they make a specific AT&T branded TD2.
Though this is one of those times that I would be happy to be proven wrong.
Click to expand...
Click to collapse
Thanks for the response... Maybe we'll get lucky and be able to access 3G it in the future...
Don't get too excited, there is no way of implementing North American 3G data on unbranded TD2 phones since its an hardware issue, not software.

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