[Q] Denial of Warranty - Galaxy S I9000 Q&A, Help & Troubleshooting

Question.
Anyone who's ever had to send the I9000M in for warranty ever have it returned stating the warranty is void?
2 part question here.
If you haven't, and the warranty went smooth, what ROM did you ship the corrupt thing back with? Was it the original "JH2?" or some other rom not necessarily designed for the phone?
If you have, did you complain about it? What were the results?

What reason was given for your warranty being voided?

well let me tell you about my experiences with Sasktel here in Saskatchewan. I had my i9000m rooted with the original jh2 rom ( as I currently do know exactly how to install a diff one ) sent away due to the fact it destroyed 2 micro SD cards in the 4 weeks 3 days |I owned the phone. I was honestly expecting a new phone in return. Well 3 weeks 5 days later I received my old phone back. Sasktel told me they "updated" the phone software. Well I took the phone home to discover that there were now 3 small scratches on the display, Sound quality was either too quiet or painfully distorted and most noticeably a slight bulge on the chrome trim that sits on the side of the phone next to the display. I took it back again to Sasktel right away as I didnt notice it int he store as I was in a huirry. It became noticable when I was placing on my screen protector. Sasktel was very understanding and gave me a new phone on the spot. In my opinion it is what they should have done in the first place but in the end I am whole again.
hope that helps
just read my rant and wanted to be more clear.
Phone was sent away with the JH2 installed and I unrooted it and did a 3 finger restore on the phone prior to sending it in for repair. Phone was " repaired" but appeared to not be put backl together right so | was then given a new phone.
better ??

they always come back with JH2
no idea about the denied warranty
they wont even accept the phone if you have no invoice (that is denied already)
greeced said:
Question.
Anyone who's ever had to send the I9000M in for warranty ever have it returned stating the warranty is void?
2 part question here.
If you haven't, and the warranty went smooth, what ROM did you ship the corrupt thing back with? Was it the original "JH2?" or some other rom not necessarily designed for the phone?
If you have, did you complain about it? What were the results?
Click to expand...
Click to collapse

Dekman said:
What reason was given for your warranty being voided?
Click to expand...
Click to collapse
No, mine wasn't denied (well not as of right now anyway).. just wondering if anyone had such an experience.

I heard waranty is void if the phone is unlocked and used in another cell company.... heresay probably

tempura said:
heresay probably
Click to expand...
Click to collapse
100%
Especially when Bell will give out the unlock code themselves. I have sent in two SGS i9000m's for internal SD issues, both unlocked and being used on rogers. They were repaired and sent back at no charge. They were however re-locked when i received them but that wasn't an issue.

Related

ATT Warranty Exchange experiences

Just wondering if anyone can share there experiences with the exchange program through att..like what HAVE you gotten away with and what HAVENT you gotten away with and got slapped with the $500 charge lol
I followed the the warranty return thing on this forum, and I got no problem. I had seriously scratched the screen of the phone. I told the manager before sending it to quote she said its "normal wear and tear." But my speaker of the phone was messed up. On that same phone the void button and some ddamage as I was playing with it, I didn't what it was, until I found out later that its to open up the phone.
So, I got away with two major linear scratches on the screen which made writing with the stylus impossible. And I had damaged the button. But I told the manager of this before I sent it in. Or the High_end PDA department.
pazookie said:
Just wondering if anyone can share there experiences with the exchange program through att..like what HAVE you gotten away with and what HAVENT you gotten away with and got slapped with the $500 charge lol
Click to expand...
Click to collapse
what did they find wrong with the phone???
i just sent one they sent me, the first time, i put it into the boot loader and noticed that the SPL was HardSPL, it scared me a little and well the screen cracked while i was looking at it an hour later, the phone rang so i looked and the caller ID and suddenly there was a broken screen on my tilt. not sure if they are gonna say anything about hard SPL but it came that way.
(part of me hopes i was holding someones old phone from this site)
oh yeah and this probably shoudn't be in ROM developement, ask a mod to move it to general
oh im just wondering..i was reading a post about putting the old att spl back on for an exchange and someone replied about how theyve returned 6 tilts with major problems all of which should fall outisde of warranty so i just thought id ask as i have a slight problem myself but its not keeping my kaiser from working and i opened a ticket with HTC directly as they dont screw you if you fall outside of warranty...my usb charger was getting a full contact and i had to bend it up and down to get it to stay charging (shoulda just sent it in then lol) and finally the plastic seperator of the pins broke out and then i bent in a pin a few times and that broke off..so i opened it up and soldered it back in and it eventially popped off again so i was thinking i could just squeeze the plastic piece that broke off back in as it wont come out unless you use needle nose pliers and sliding that pin back in..
I did a warranty return not to long ago. Phone was stuck with the radio from hell 1.65.17.10 and didn't have the friendly FrankKaiser that Jockyw2001 developed. Never had an issue with AT&T saying that I had altered the phone in any way. I flashed back to the original shipped ROM. Change the SPL to 1.56 the original one that it came with. I then re-flashed the original shipped ROM. When the ROM flash completed at 50% I unplugged the phone. This way on the phone will only go to the bootloader.
I actually just did a warranty return again today. Had some scratches on the screen that were really bugging me. There weren't big but definitely a nuisance for me. Told them the phone was stuck on the bootloader, or as I put it in "in this three color screen with Red, green, white." They issued a warranty replacement right away.
AllTheWay said:
I did a warranty return not to long ago. Phone was stuck with the radio from hell 1.65.17.10 and didn't have the friendly FrankKaiser that Jockyw2001 developed. Never had an issue with AT&T saying that I had altered the phone in any way. I flashed back to the original shipped ROM. Change the SPL to 1.56 the original one that it came with. I then re-flashed the original shipped ROM. When the ROM flash completed at 50% I unplugged the phone. This way on the phone will only go to the bootloader.
I actually just did a warranty return again today. Had some scratches on the screen that were really bugging me. There weren't big but definitely a nuisance for me. Told them the phone was stuck on the bootloader, or as I put it in "in this three color screen with Red, green, white." They issued a warranty replacement right away.
Click to expand...
Click to collapse
yeah cause we don't know about the magic we can do with the "pretty rainbow screen" come on ATW you let a few little scratches bug you. i'm still waiting for them to send me one that works, i've sent back three and i still have the original that i bought. two broken usb ports and a broken screen good job at&t for being incompetent
Has anybody done a warranty replacement and convinced them to send a new one and not a refurbed?
kareem9nba said:
Has anybody done a warranty replacement and convinced them to send a new one and not a refurbed?
Click to expand...
Click to collapse
actually yes, well they say they will be sending it when the get the phones i just sent back. i talked to Christina and she told me that the phone they will send me next will be the tilt as it comes out of the box, including the software cd, usb cable, stylus, battery, and back cover. i will confirm when i recieve it but they tell me it will be brand new
Well, after I figured out my ROM issues. My phone had some problems with continuously soft resetting. I suspect a bad memory block. I made it clear through out my conversation with the rep that I took really good care of my phone and that I don't know how people can throw their 400 dollar phones around like they are nothing. I also made a point to say my battery seemed to be going bad and that I had done some research about Li-Po batteries going bad and that this seemed to be a classic case. I asked if there was anyway she could send a battery with the phone. (Just so you know, when you call warranty replacement, it seems to me they have two options, send a refurb, or send a full kit) So, she said she could send me a full kit and it is otw now. That is a good thing because my phone wont boot now. I think whether you get caught with a bootloader that is different than OEM kinda depends on who receives the phone on the other end. I'm sure they are SUPPOSED to check that, but I'm sure they can get away with not checking it, and I'm sure there is no incentive for checking it.
tubaking182 said:
yeah cause we don't know about the magic we can do with the "pretty rainbow screen" come on ATW you let a few little scratches bug you. i'm still waiting for them to send me one that works, i've sent back three and i still have the original that i bought. two broken usb ports and a broken screen good job at&t for being incompetent
Click to expand...
Click to collapse
They could have said F.U., you broke it we are not resposible.
My phone got stuck in bootloader while doing a rom update.Called AT$T, they sent me through three techs, my answer to all there suggestions were " did it ", " did it ".
Three days later, they sent me a refurb ( in perfect condition ), in the box was the phone, a return mailing label/postage, even a new piece of tape to seal the box. Put the phone in,sealed the box, put on the label, dropped it in the mail box. End of story. The new/refurb has worked great ever since.
Could not have been easier or more pleasant.
So far it has been very positive even when my phone was technically out of warranty they replaced my TILT (not a cheap phone)
I have done 4 returns via mail and 1 by going to a local AT&T Warranty exchange center. NO PROBLEMS, I did revert back to original ROM but I am sure they didn't check. store replacement was in and out in 25 minutes. ( 10 minutes after my phone was looked at they just gave me a new one ).
AT&T You do have great warranty service I will give you that.
so all sounds good i should just stick my device in bootloader mode and send it back?
i can only revert back the rom as i cant sspl it so it shows hardspl AND security unlocked at the top..think thatl make a difference?
My miniUSB port was broke, wouldn't charge or sync most of the time. I called AT&T told them what was wrong and they said they'd send me a replacement. Once the replacement got here, I reverted my phone back to at&t ship specs, sent it back to them and all went well.
My girlfriend and I both had the Hermes, unlocked w/ cooked rom. They physically broke to a point it was hard to revert them back, but eventually was able to, we got 2 brand new Kaisers for $50 a piece. I'd love to know if I can 'loose' this phone and get a new kaiser for another $50 then sell the one i've been using for a couple of months for 2 or 3 hundred. If anyone has done this or knows how let me know!
I recently had to send in my Tilt and recieved a refub in the mail and everything went very smooth. Customer service was good and fast.
just returned 2 8525's and they sent me a tilt, first 8525 white screen problem, second one wont continue installing rom above 12%. awesome hardware warranty service.
wow they upgraded you to a tilt, thats amazing
warranty
as long as the phone isnt in more than one piece and the liquid indicator under the battery is white there should be no problem. Keep this in mind also. It all really depends on who receives it when you send it in. Everyone views physical damage, wear and tear, etc in their own terms even though there is a standard measure for it. Some let things go and others will say that a wear and tear scratch is damage. Generally you can get away with a bit as long as the phone doesnt look like a dog to it. No broken screens. No screens with pressure cracks (internal cracks). The screen is usually the biggie.
when i first got my kaiser i joined this site.. days later i BRICKED my phone, i had all types of apps and crap on my ppc. SO i went over to my original at&t shop and the dude called my bluff of "i dunno why, its not working". So i took my device and the next day went to another at&t shop with my brother. I walked in flirted my ass off with the ugliest sales rep i found.. and man this chick was beastly, and was able to swap out my device and get a new 512mb mem. card .. with no problem. i didnt even have a reciept, i just talked my way thru and SHAZAM!

Have i bricked my phone?

G1 Bricked? or not I think Yes...have you Solution for me
hi, i'm new on this forum
G1 Bricked? or not I think Yes...have you Solution for Me?
no fastboot access
no recovery access
press home and power nothing
press camera and power nothing
logo t-mobile stay on the screen
when i press scroll and power blue led mode appear
i have flash my phone many times and no problem
to day big problem, after flash my radio 1.5 for a radio 1.0, because problem with wireless connection, and Now after the reboot my phone no respond
do you have any idee for my problem
perhaps: goldcard solution or.....???
Please thank's for help
Sorry but I think your phone is bricked =[ Try calling T-mobile and tell them you dropped your phone and broke it. (You might actually want to do this, lol) They'll send you a replacement if you still have the warranty
alritewhadeva said:
Sorry but I think your phone is bricked =[ Try calling T-mobile and tell them you dropped your phone and broke it. (You might actually want to do this, lol) They'll send you a replacement if you still have the warranty
Click to expand...
Click to collapse
thanks you for your rapid ask, but i sure , exist a solution for the brick.
my phoneis not guaranteed because I bought it used
SNIFFF
There's no current solution for a brick. A brick is a brick and you're done. Sorry
I had the same issued as you are having i was also stuck on the t-mobile logo screen because of the radio update, and yes my phone got brick. but since i had insurance on the phone i took it to my local t-mobile made up some excuse that my phone stop working and they gave me a brand new one in store for free. gotta love the extra at 5 dollars you pay for insurance saved me from buying a new one lol.
Yup, you've got a brick. Most common brick actually, downgrading radio 9/10 times seems to leed to a brick. Currently there are no working fixes. There are rumors that either a serial->USB cable might help fix a brick or wiring up a jtag setup. There's info about both on the interwebs but neither has been proven to work on the dream yet afaik.
Here is my question. What were you doing before the brick happened? By chance did you install the special spl?
alritewhadeva said:
Sorry but I think your phone is bricked =[ Try calling T-mobile and tell them you dropped your phone and broke it. (You might actually want to do this, lol) They'll send you a replacement if you still have the warranty
Click to expand...
Click to collapse
This is horeible advice you never want to tell them you droped the phone, that's not covered under warranty. Just tell them the phone won't boot. But yeah sound like your phone is fubar.
speoples20 said:
This is horeible advice you never want to tell them you droped the phone, that's not covered under warranty. Just tell them the phone won't boot. But yeah sound like your phone is fubar.
Click to expand...
Click to collapse
How is it bad advice? Hardware problems are covered by warranty, software are not. the brick is a SOFTWARE problem. T-Mobile does not give replacement g1s that are screwed up because of something you installed that wasn't issued by T-Mobile themself. If you tell them you dropped it , its a HARDWARE problem and they provide replacements...
alritewhadeva said:
How is it bad advice? Hardware problems are covered by warranty, software are not. the brick is a SOFTWARE problem. T-Mobile does not give replacement g1s that are screwed up because of something you installed that wasn't issued by T-Mobile themself. If you tell them you dropped it , its a HARDWARE problem and they provide replacements...
Click to expand...
Click to collapse
Telling them you dropped the phone and it no longer boots is your problem and they will say so. "Was it working before you dropped it?" Yes it was "Then it soulds like when "YOU" dropped the phone you messed it up" Hope you have the phone insurance that's the only way you are most likely going to get a new one but it's going to cost you.
While it's a software problem if you drop the phone and break it they do not have to replace it.
cidica said:
Telling them you dropped the phone and it no longer boots is your problem and they will say so. "Was it working before you dropped it?" Yes it was "Then it soulds like when "YOU" dropped the phone you messed it up" Hope you have the phone insurance that's the only way you are most likely going to get a new one but it's going to cost you.
While it's a software problem if you drop the phone and break it they do not have to replace it.
Click to expand...
Click to collapse
Oh god, fine then. You come up with a better story and post back I don't understand your last sentence...In the official tmobile g1 forums they state that they are not responsible for anything you do software wise to your phone ( root, ROMs, spl, brick, etc..)
alritewhadeva said:
Oh god, fine then. You come up with a better story and post back I don't understand your last sentence...In the official tmobile g1 forums they state that they are not responsible for anything you do software wise to your phone ( root, ROMs, spl, brick, etc..)
Click to expand...
Click to collapse
simple The OTA got to you for cupcake and you went to install it when the phone rebooted it was stuck at the G1 screen. they will walk you through a few steps and confirm it's messed up. At that point they will send you out a replacement. You do not have to say anything about it being rooted. I just did this for my friends moms phone. He messed it up I called and got her a replacement sent. Now if you are not a T-mo customer you are out of luck though which sucks :/
Hell I had to do this for 2 phones. 1 G1 and 1 Shadow this past week (both phones were modded by me/friend) Shadow was a true hardware issue though and not the mods fault though.
just tell them your phone wont boot up if you cant get to recovery or android screen neither can they on your phone so they will never know what u did to it
cidica said:
simple The OTA got to you for cupcake and you went to install it when the phone rebooted it was stuck at the G1 screen. they will walk you through a few steps and confirm it's messed up. At that point they will send you out a replacement. You do not have to say anything about it being rooted. I just did this for my friends moms phone. He messed it up I called and got her a replacement sent. Now if you are not a T-mo customer you are out of luck though which sucks :/
Hell I had to do this for 2 phones. 1 G1 and 1 Shadow this past week (both phones were modded by me/friend) Shadow was a true hardware issue though and not the mods fault though.
Click to expand...
Click to collapse
Lol okay then. Still think that if you report a hardware issue like you broke it, T-Mobile will still replace it as long as you still have the 1 year warranty that came with it. Like Cyanogen's issue where his touchscreen was messedup. HARDWAREE issue and T-Mobile replaced it
alritewhadeva said:
Lol okay then. Still think that if you report a hardware issue like you broke it, T-Mobile will still replace it as long as you still have the 1 year warranty that came with it. Like Cyanogen's issue where his touchscreen was messedup. HARDWAREE issue and T-Mobile replaced it
Click to expand...
Click to collapse
I work for T-mobile and telling them you broke the hardware on the phone is NOT covered under warranty. The manufacture's warranty only covers phone defects not people dropping their phone. A touch screen going out is an example of hardware covered under warranty. Software is covered under warranty as well and all you have to say is the phone won't boot past the G1 screen. Thats all you have to say.
All right. I rest my case then O mighty T-Mobile worker. No sarcasm haha.
Yeah its true, you do have to be careful if you plan on using the warranty route if its not totally legit, but then I suppose it differs depending on region. Over here in the UK it covers quite a few things like accidental dropping of the mobile, water damage etc. Which reminds me, I need to add my mobile to my monthly insurance policy...
The insurance isn't really worth it =/ Even if you claim it you still have to pay 130$ here in NY
Blimey... I pay £6/m (thanks to my credit card policies) instead of the usual £9/m that covers the mobile phone over accidental damage, theft, water damage, software damage etc. However if I do make a claim I think its £30-£40 for a replacement G1.
HELP! Is my g1 bricked?
After reading a few other thread I believe my g1 is bricked.
I was trying to install Superhero G3. After installing the radio provided in this thread:
http://androidcommunity.com/forums/f56/official-hero-g3-build-rom-18471/
My phone hung at the T-Mobile g1 boot logo.
I can't get into recovery or anything.
I bought the phone from craigslist, so I don't have a warranty or anything. My parents would kill me if they found out I have to buy myself a new phone.
PLEASE I hope there is something I can do to fix this.

[Q] Internal and External SD not mounting i9000m

Hey guys,
My external and internal sd cards arent mounting, I was running JPK just fine with OCLF, but then it froze on me. After the freeze, it wouldn't load past the Flashing S logo.
And now, It wont boot into JPK at all no matter how many times I flash or which PIT i use.
So I flashed back to UGJG8 and now its telling me mounting point incorrect.
How do I fix this?
Thanks in advance.
SplitSnake said:
Hey guys,
My external and internal sd cards arent mounting, I was running JPK just fine with OCLF, but then it froze on me. After the freeze, it wouldn't load past the Flashing S logo.
And now, It wont boot into JPK at all no matter how many times I flash or which PIT i use.
So I flashed back to UGJG8 and now its telling me mounting point incorrect.
How do I fix this?
Thanks in advance.
Click to expand...
Click to collapse
I hate to be the bearer of bad news, but your phone is bricked. There is no way to fix this. Your only option is to send the phone back to Bell/Samsung for a mainboard replacement. (I just received mine back yesterday for the exact same issue)
I do, however, suggest you flash back to UGJH2 prior to sending the phone in for repair so they cannot tell that you were flashing unofficial firmware.
Haha wow, that really sucks. Thing is, I dont have warranty at all. I bought this from some guy off craigslist. Great, anyway i could send this in for repairs without receipt?
well actually when i flash UGJG8, i can still use the phone, just Sd cards aren't working.
same error popped up on my stock phone, no matter what I did there was no way to recover the issue, formating, reseting or anything. (the phone did not have 3 button recovery anyways). I sent mine in on monday, hoping to get it back soon.
SplitSnake said:
Haha wow, that really sucks. Thing is, I dont have warranty at all. I bought this from some guy off craigslist. Great, anyway i could send this in for repairs without receipt?
Click to expand...
Click to collapse
A copy of the original sales receipt is required for repair
ahh this sucks, would i be able to pay for the repair? the phone is totally working, except for the mounting, ill use it as is for now i guess. unless anyone from toronto is willing to lend me their sales receipt.
damn JPK and losing 850 band. made me brick
SplitSnake said:
ahh this sucks, would i be able to pay for the repair? the phone is totally working, except for the mounting, ill use it as is for now i guess. unless anyone from toronto is willing to lend me their sales receipt.
damn JPK and losing 850 band. made me brick
Click to expand...
Click to collapse
The sales receipt has the IMEI listed on it. So no luck there either...
Check your PM's.
Looks like I'm also in the same boat...no external or internal SD after trying to do a Clockwork Recovery with new JH2 (with 3 button recovery enabled) and Voodoo lagfix
For a while, it was only the external SD card that wouldn't work, now the internal isn't detected anymore
My phone is still functional (calls, sms, browsing, ...) but I'm past my 30 days for a return
Should I try to reflash with Odin ?
I'm afraid it won't fix the SD card problem, and i'll just lose my data/sms and be back to stock firmware with no root
Samsung has extended then warranty DOA too 60 days, digg out your receit and thae itslick too then store
Sent from my GT-I9000M using XDA App
Tried calling my local Best Buys and Samsung Canada to see if they knew about the warranty extension to 60 days but none of them did...
Do I need to go to Bell since I'm actually a Rogers customer?
if they say they don't know, then they are BSing you
because all the Bell stores in Toronto knows it and are doing the xchange if they have inventory, if not you just go into waiting list or repair
Same thing happened to me tonight, regretfully. I was actually pretty stressed trying to flash different firmwares in Odin to get it to work again. Some wouldn't boot, and any that would gave me the error about the internal and external sd cards. Good thing is, since I bought it from Best Buy, I got their replacement warranty where if something is wrong with the phone I just show them and they give me a new one. I suppose it doesn't hurt that I was able to flash back to JH2. Either way, I'll be waiting for official froyo before I start screwing around again.
new galaxy s i9000 user here, have had the phone a couple weeks, didnt do anything to the phone at all in terms of messing with firmware or anything like that, yet i got the same problem. And like a couple others, i bought the phone off craigslist. Im gonna try reflashing the firmware but other than that, what are my options?
craigslist is not exactly the best place to buy a phone
did you get the invoice?
you will need an invoice for the warranty
hey guys, i'ev been trying to do a DOA replacement but im a rogers customer im having trouble doing the exchange anywhere in toronto. I bought it from craigslist and he bought it in St. Catherines. Is there anyway i can get this repaired or replaced in toronto?
Bricked phone! will Bell charge me 500$ ?
Just reposting from the thread:
POLL: Bell I9000M Internal SD Issues?
SpaceCaseDave said:
So I rooted and unlocked and lag fixed my phone almost as soon as i got it
and about two week later the phone died (got the sdcard not mounting problem).
Fearing I had voided my warranty I carefully asked some questions to the Bell store guy without revealing what i had done. He eventually told me that if you unlocked your phone any other way then through the official samsung channels then they send a KILL SWITCH SIGNAL too turn off your phone.
Is this for real or just some bull****, do the BELL versions of the SGS have a KILL SWITCH?
The Bell guy also told me that they could exchange my phone under the 60 DOA agreement, but they would send the old one to samsung and if they detected that I had done anything like rooting/rom changing etc. then there would be a 500 CHARGE TO MY CREDIT CARD, and he told me that it already happened to someone and that someone was trying to fight it.
So fearing being charged 500$ I tryed just about every fix that is on XDA forums now my phone is so ****ed up that I cant even get into download or recovery mode (which i could before).
My question is has anybody been charged the 500$ without their consent?
And for all those who have been modding and bricking their Bell SGS phones did you get any problems from when you went to send them in or exchange them?
I was also told by the Bell guy that samsung could send a signal to turn the phone back on?
I don't know what to think anymore, I just want my phone working again and I am considering doing some actual destruction to the phone (like giving it a power surge) so that they wont bother checking to see if it was modded and just send me a new one.
Could all those people out there who have sent in for repairs or had their Bell SGS exchaged, please let me know their experiences.
Thanks.
Click to expand...
Click to collapse
Bricked phone! will Bell charge me 500$ ?
Just reposting from the thread:
POLL: Bell I9000M Internal SD Issues?
SpaceCaseDave said:
So I rooted and unlocked and lag fixed my phone almost as soon as i got it
and about two week later the phone died (got the sdcard not mounting problem).
Fearing I had voided my warranty I carefully asked some questions to the Bell store guy without revealing what i had done. He eventually told me that if you unlocked your phone any other way then through the official samsung channels then they send a KILL SWITCH SIGNAL too turn off your phone.
Is this for real or just some bull****, do the BELL versions of the SGS have a KILL SWITCH?
The Bell guy also told me that they could exchange my phone under the 60 DOA agreement, but they would send the old one to samsung and if they detected that I had done anything like rooting/rom changing etc. then there would be a 500 CHARGE TO MY CREDIT CARD, and he told me that it already happened to someone and that someone was trying to fight it.
So fearing being charged 500$ I tryed just about every fix that is on XDA forums now my phone is so ****ed up that I cant even get into download or recovery mode (which i could before).
My question is has anybody been charged the 500$ without their consent?
And for all those who have been modding and bricking their Bell SGS phones did you get any problems from when you went to send them in or exchange them?
I was also told by the Bell guy that samsung could send a signal to turn the phone back on?
I don't know what to think anymore, I just want my phone working again and I am considering doing some actual destruction to the phone (like giving it a power surge) so that they wont bother checking to see if it was modded and just send me a new one.
Could all those people out there who have sent in for repairs or had their Bell SGS exchaged, please let me know their experiences.
Thanks.
Click to expand...
Click to collapse
sorry for the double post dont know how to delete it?

Is it covered under warranty

So my sd card will no longer stay locked down i push it down and it immediately pops back up does anyone know if this is covered by warranty .
Thanks
Your best bet is to unroot, go back to stock, take it down to BN and ask them.
I don't see why it wouldn't be covered. Why do you think that it might not be?
kev
Because it has been discussed that rooting your device will void the warranty. If you return it to stock then you should still be covered under the 1 yr manufacturer's warranty.
Rooting won't cause physical damage to the device.
i un rooted and have clockwork removed i just wasn't sure if it was covered. i was shocked it broke so fast i have only had it for less then a week
kinslayer09 said:
i un rooted and have clockwork removed i just wasn't sure if it was covered. i was shocked it broke so fast i have only had it for less then a week
Click to expand...
Click to collapse
Hardware failure like that should be covered under the manufacturer warranty. Did you buy it in-store? You might be able get a return for credit done to get yourself a new NC.
no i got it online so hopefully they will fix/ replace it
If you bought it online, you should still be able to exchange it at the store (provided they have them in-stock).
I had no problem exchanging my nook at the store when it quit powering on.
ok i did call them they said i could ship it back to them. but if i can just return it that would be much faster
I know there was a thread a while ago claiming/asking if the nookcolor had a lot of hardware issues. Mine has been perfect, but I can't imagine how the magnetic enclosure would stop working

Note 4 tmo purchasing replacement motherboard

Hi, I finally gave up on trying to keep my note 4 revived but being in almost perfect condition, I made a decision to purchase a replacement motherboard.
Knowing people are trying to unload parts with the same issue, I chose to purchase a new one (as so it says)
After getting the part, I was able to install in about 25 min.
Booted up upgraded to latest firmware...
Ran good for 1 day before issues started!
The moral to the story is buyer beware!!?
sloanster said:
hi, i finally gave up on trying to keep my note 4 revived but being in almost perfect condition, i made a decision to purchase a replacement motherboard.
Knowing people are trying to unload parts with the same issue, i chose to purchase a new one (as so it says)
after getting the part, i was able to install in about 25 min.
Booted up upgraded to latest firmware...
Ran good for 1 day before issues started!
The moral to the story is buyer beware!!?
Click to expand...
Click to collapse
does anyone know of a resource to purchase replacement parts note 4?
sloanster said:
does anyone know of a resource to purchase replacement parts note 4?
Click to expand...
Click to collapse
Just read about someone with same issues He sent it iin to samsung for out of warranty repair for $70 and he says all is back to normal.....i just requested the same from them and they are sending me a return label and i get a 90day/1yr warranty .
hofs1 said:
Just read about someone with same issues He sent it iin to samsung for out of warranty repair for $70 and he says all is back to normal.....i just requested the same from them and they are sending me a return label and i get a 90day/1yr warranty .
Click to expand...
Click to collapse
Please, Provide Detail...
Is your unit under warranty, what did you say to them etc...
Thanks in advance!
sloanster said:
Please, Provide Detail...
Is your unit under warranty, what did you say to them etc...
OUT of warranty basically told them i kept getting the mmc error etc etc ...they asked if i tried resetting etc i told them i even tried the samsung update program and it still acts up......dont accept the local repair option cause they dont have MB in stock....im sending mine back to samsung in texas in a few days after i back up everything and burp it back to stock........hope the know flag wont matter because it is NOT in warranty . they quoted me $70.31 cost..... ill see what happens.
Click to expand...
Click to collapse
I'm over UK for now but my Note 4 was out of warranty it's a Network 3 brand network factory unlocked. I had this same problem as everyone else here ddi : mmc_read fail got to a point where the freezer trick worked but I got fed up and took it to Samsung Service Centre on Friday. Told the the problem ad showed them video footage of the problem. They replace my motherboard with a brand new one and FREE of charge which was a bonus as I was going to break it down and sell it for parts. If there were sign of water damage they would of billed me for the work and new motherboard which is not cheap.. They did it on-site within 90 minutes..
It's always worth a try to go in house and ask..
They check the warranty with their database and not your bill invoice for the device.

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