Every time I try to do the rom upgrade for my PDA2K the device does a soft reset (when it's reset it then reconnects to activsync, and the green logo reappears) and after a while the ROM upgrade software tells me there is an Error 101 Connection Error. It's driving me nuts, I've tried all sorts of variants, soft reset first, hard reset first, USB port, USB2 port, Activesync 3.7.1, activesync 3.8, Windows XP, Windows 98. I don't understand why there is a connection error, because I can connect to activesync correctly, it even reconnects after the ROM upgrade causes it to do a soft reset. Please help! I've even tried following directions to copy the temporary files and running those directly but the result is the same.
Bizarre
Try connecting your device then stopping activesync (task manager, then stop "WCESCOMM.exe" in XP), then run the upgrade.
Regards,
Dom
Hi,
Thanks for the suggestion. Unfortunately the process kept reappearing during the attempted upgrade and I still got the Error 101 message.
When activesync starts, let it complete the sync and then go ahead and run the upgrade. I experienced this last weekend
victor
I've tried it dozens of times. I've let it sync on many occasions, and I've also tried it on many occasions with it connected as guest.
I tried iMate online support for the third occasion regarding this matter, and as before once I tell them what the problem is they then don't respond (they also never respond to my emails either).
I have actually considered hiring a laptop for 24 hours, just in case it's my Mac that is causing the problem (but I'm using Microsoft Virtual PC running Microsoft Windows XP to upgrade the ROM on a phone running Microsoft Pocket PC, so I really don't see why it shouldn't work. Normal sync, and installing software via Activesync work fine. I'm on the brink of selling the device because it's just caused me too much grief. The trouble is, it's put me off ever buying another Pocket PC, and I cannot find a suitable alternative. Every device I read about has some reason why it wouldn't be suitable.
At last I've had the opportunity to do the ROM upgrade on a 'real' PC running Windows XP.
It behaved in EXACTLY the same way as running Virtual PC on my Mac (even down the the odd delay before Activesync recognises that the phone is connected - I had assumed that this was because of the inefficiency of running an emulator!).
Error 101 connection error every time. Firewall switched off. Tried with and without hard reset.
I wonder if there could be a hardware fault with my phone? The pins on the phones connector all look fine.
Now I am really stuck, I seem to have completely run out of options (and I don't want to send the device of the the middle east either!).
One last idea. Is there anything more than a hard reset? I've just removed the battery. If the unit is completely deprived of power will this take it back to factory settings any more than a hard reset?
NOPE!
Hard Reset is the best you can get bar removing the insides of the phone and swapping it with someone else's!!!
Dom
if you do remove the battery you need to put the lock switch back into the postion as if it the battery was in. This seems to make the phone think that the battery is dead and then drain the internal backup one.
I just got this AT&T Tilt pda phone & already am having issues. After downloading the software to my PC and connecting the phone via USB it will not see it. It gives me a message that says "unable to connect.." and then starts a troubleshooter. The result of the trouble shooter only refers me to a link (http://go.microsoft.com/fwlink/?linkid=652257) I've already reset the phone and tried again and checked that my connection settings are set to USB.
Any other suggestions?
Thanks
Hi,
I was talking on my AT&T Tilt when the battery went down to about 14%. Since then, it has started giving me trouble. It freezes very often while charging. Also, it freezes everytime I connect it to my pc via usb.. tried both activesync on xp and wmc on vista. As it is freezing on connect, I can't copy any data from it, or try to reflash my rom or something.
Any suggestions on how to fix this freezing problem would be appreciated. I've already tried removing and reinserting batteries couple of times, with no change. Also removed extra programs which I thought might be interfering with the usb connection. Have tried with both 'Use Advanced Settings' under USB to PC connection ON and OFF. No change.
TIA
Can anyone help, I got a problem my phone will not connect to zune it keeps saying disconnect and try again. I have removed zune from pc and reinstalled, didn't help. I have tried a different lead and USB port still didn't help, I'm now thinking it's a fault with the phone. Don't want to do a reset and loose all my SMS and other settings seen as I can't sync! Anyone with an idea would be greatly appreciated.
...maybe it's a short in the sync cable...? I'd try to use another one before I reset.
My pc says unknown device when i plug my phone in. The only way it may work is to connect my phone when is discharged, then my pc will recognize it. I want it to work everytime ... I use Windows Phone 7.8 DeepShining .
So, there is any way to make it work like a normal phone? :-s
Oh, another problem is when i try logging in with Zune, it says something about Region. I've set it like the same on my phone, but still doesn't work.
Sorry for bad english...
Problem with detection
Hi, i have the same problem, did you solve it?
thanks
Poor you, sorry...
But your problem is a PID 0000 VID 0000
That's a burned/erased device rom (the communication card rom), your only choice is to replace it, it cost around $25-$35.
Good luck
Similar problem
I also have connection issues on XP. With Zune the phone is fully visible but the bootloader doesn't switches to USB when connected. With Active Sync it does but the phone doesn't actually connect, AS doesn't detect it, the icon stays gray and the search in the settings fails. When i try to run a ROMUpdateUtility i get Error 264 Connection.
I didn't dared running Zune and AS at the same time. Can i do something else?