My Hd7 stopped working suddenly wouldn't load the os even after soft resett etc. - not dropped or anything. I took it to a repairer who said it neded new touch screen although there was no sign of any physical damage. He said it must have been due to power surge or something! Anyway new screen ($250) and everything seemed fine except no sound whatsover including when using the phone. Repairer said the speaker must be damaged and offered to repair it for the cost of the speaker kit ($65). However, new screen and speaker etc still no sound. Repairer thinks it might be 'the board' and is investigating. Has anyone else had a no sound problem and had it fixed? If so I would really like to know how. The HTC HD& is costing me a fortune and it still doesn't work.
Thanks for reading as I sob quietly to myself!
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Ok well my touch screen has stopped working.
I've ruled out it's not software as it's happened on several Roms and radios. I sent it away to 3 to be repaired but those idiots didn't even look at it.
It worked momentarily today, though I soft reset my phone (was lagging a lot) and when it came back on it stopped working again.
What I've noticed is the screen always makes a quiet high pitch rining noise. and when you touch the screen the noise goes quieter.
Now with my one, when you touch the screen the noise goes higher (though it didn't do this when it was working)
I want to try and get as much information as possible to give to the repair centre to fix the damn thing this time.
Any ideas?
Cheers
sounds just like the death cries of my old himalaya now it's buried in a cupboard collecting dust
sorry I can't help
could be that exchanging the digitiser would fix it but
it could be something else but agree it's a hardware issue
I too tried soft/hard reset and re-flashing of rom
My Hd7 stopped working suddenly wouldn't load the os even after soft resett etc. - not dropped or anything. I took it to a repairer who said it neded new touch screen although there was no sign of any physical damage. He said it must have been due to power surge or something! Anyway new screen ($250) and everything seemed fine except no sound whatsover including when using the phone. Repairer said the speaker must be damaged and offered to repair it for the cost of the speaker kit ($65). However, new screen and speaker etc still no sound. Repairer thinks it might be 'the board' and is investigating. Has anyone else had a no sound problem and had it fixed? If so I would really like to know how. The HTC HD& is costing me a fortune and it still doesn't work.
Thanks for reading as I sob quietly to myself!
why didn't you send to htc service centre instead of 'unofficial' service centre.worried they might ask you to pay again fro the mistakes they have done.
My girlfriend's N1 has gradually developed some problems. At first the headphones were not being recognized properly. Then camera stopped working. Now that I've taken a look at it the flash light does not work either. If you call someone, 4 times out of 5 the screen goes blank and you cannot end the call. Sometimes this happens when receiving calls as well.
I was using CM7 before and no additional apps were installed. Tried with or without SD card, rebooting, resetting to factory defaults, putting another ROM, restoring to factory ROM.
The symptoms:
- any camera app starts with a black screen and later throws wait/close dialog
- flashlight apps seem to work but no light is coming out
- headphones do not get recognized, tried 4 brands, compressed air, pushing, pulling, pressing. Not a lint issue.
- immediately after pressing a call I get a black screen which I can come out of by pressing a random combination of keys
I tried moving the camera and LED modules with my finger but nothing happened.
Everything else works: calls, trackball with led, bluetooth, wifi.
I had a similar problem with the flash and camera and it was fixed when I swapped out the main board which also has all the ports your having problems with
Sent from my Nexus One using Tapatalk 2
That sounds unfortunate because the original seller has now closed the shop: site is offline, amazon and ebay products are delisted, does not respond to email.
Even worse, I'm located in Germany and bought the phone here, but I don't really speak the language well enough to contact consumer protection authority and even the HTC support site is all in German. Original box and warranty are in my home country. Sounds like a recipe for disaster.
I've written a mail to HTC support since GooglePhone has closed shop as well.
Since I'm still on a rant, touchscreen has been acting up since day one, upon heating it registers wrong touches, but this is already a known issue.
It was a nice phone while it lasted, but in hindsight I wouldn't recommend it to anyone anymore. It still looks like new fwiw.
locorito said:
I had a similar problem with the flash and camera and it was fixed when I swapped out the main board which also has all the ports your having problems with
Sent from my Nexus One using Tapatalk 2
Click to expand...
Click to collapse
same problem
Hardware
Its hardware issue caused mayb y dropping the N1
so try to replacing ur main board or mayb u can get it repaired if u have a good engineer around u
Thank If my reply helps u ..
Just as an update, the issue with all these phones is the ribbon cable connecting headphone jack, camera, proximity sensor and perhaps [front] speaker. It's probably an easy replacement and the part cost is around 25-40$. The cellphone repair guy said that he has done it a lot of times for this phone type, so it's probably a production/engineering issue.
My phone's screen just went black suddenly while i was using the phone last night. Nothing i do will wake the screen up, i tried rebooting by holding the power button, tried power+volume down also to boot into recovery .. no response. However the phone seems to be functioning as i can hear the screen lock sound. I think im stuck on the pin screen (the one to pass the boot-up-encryption). theres some vibration and feedback when i randomly press on the screen too.
The device is running Stock 6.0.1 , unrooted , stock kernel. Has this ever happened to anyone else ? could it be a software issue ?
I believe the LCD panel just went dead ..
Thanks!
Have you hooked it up to a computer and tried to see if it's recognised by ADB?
moses992 said:
My phone's screen just went black suddenly while i was using the phone last night. Nothing i do will wake the screen up, i tried rebooting by holding the power button, tried power+volume down also to boot into recovery .. no response. However the phone seems to be functioning as i can hear the screen lock sound. I think im stuck on the pin screen (the one to pass the boot-up-encryption). theres some vibration and feedback when i randomly press on the screen too.
The device is running Stock 6.0.1 , unrooted , stock kernel. Has this ever happened to anyone else ? could it be a software issue ?
I believe the LCD panel just went dead ..
Thanks!
Click to expand...
Click to collapse
I had a nexus that had a faulty screen and randomly shut off or something half the screen will glitch out and one day it just stopped working but I could hear the lockscreen sounds. Your best bet would be to send it in for service maybe its a loose connecting or a hardware issue. When mine started acting up it was a loose connecting so if I hit the phone with my hand it would go back to normal and then it stopped working. Its a common issue if you do a google search many people have encountered this
That sounds to me like a return-under-warranty job. If you were in the UK you could quote the Sale of Goods Act, which specifies that an item must be of suitable quality and last a reasonable amount of time, but in my case when I returned my faulty N5 to Google after 18 months they were as good as gold, didn't quibble, simply replaced it with a refurbished one which appeared to me to be indistinguishable from brand new.
Since by definition your phone must be very close to its warranty period, depending on when you got it, I'd start with that. This is the link I used from the UK - maybe different if you're elsewhere, but you should find a link called "Get a call from a hardware specialist":
https://support.google.com/store/co...roid_help&cfnti=escalationflow.c2c&cft=5&rd=1
Didgeridoohan said:
Have you hooked it up to a computer and tried to see if it's recognised by ADB?
Click to expand...
Click to collapse
Havent done that yet. Only thing that would be good for is making sure its a hardware defect right ?
jazz995756 said:
I had a nexus that had a faulty screen and randomly shut off or something half the screen will glitch out and one day it just stopped working but I could hear the lockscreen sounds. Your best bet would be to send it in for service maybe its a loose connecting or a hardware issue. When mine started acting up it was a loose connecting so if I hit the phone with my hand it would go back to normal and then it stopped working. Its a common issue if you do a google search many people have encountered this
Click to expand...
Click to collapse
That makes sense. could be just a loose connector between the LCD panel and the MoBo ..
Problem is i live in Jordan and I got the phone from Dubai. Its still under warranty of the seller (Souq.com ; an online store .. kind of like Amazon of the middle east ), So i have to send my phone to Dubai to fix it. Now i could just go to a local phone repair shop and ask the guy to check the connectors, but im afraid that would void the warranty and not solve the problem ;( .
dahawthorne said:
That sounds to me like a return-under-warranty job. If you were in the UK you could quote the Sale of Goods Act, which specifies that an item must be of suitable quality and last a reasonable amount of time, but in my case when I returned my faulty N5 to Google after 18 months they were as good as gold, didn't quibble, simply replaced it with a refurbished one which appeared to me to be indistinguishable from brand new.
Since by definition your phone must be very close to its warranty period, depending on when you got it, I'd start with that. This is the link I used from the UK - maybe different if you're elsewhere, but you should find a link called "Get a call from a hardware specialist":
https://support.google.com/store/co...roid_help&cfnti=escalationflow.c2c&cft=5&rd=1
Click to expand...
Click to collapse
I submitted the form , although i live in Jordan which has no presence of Google whatsoever but what the heck !
thanks all for your suggestions.
Google is supposedly a global company...
Let us know how it goes, and good luck.
Well, if you figure out that it is just the screen, you can use this program for basic control with a lot of latency
http://forum.xda-developers.com/showthread.php?t=2786395
It's a little rough and confusing but, it's workable. If you need help setting it up feel free to shoot me a PM.
Bought my phone in November and until May it was working perfectly, I thoroughly enjoyed the phone.
During the installation of the April security patch my phone got stuck and I had to reboot it.
As a result, Android didnt work anymore. Even after hard resetting the phone was super slow and full of errors.
I sent it back to an official Moto service center; so they could reset the firmware.
When I finally received my phone back, I notice there were marks on the back-glass that werent there before.
the "repair paper" said that "broken parts have been replaced".
The phone works quick again, except that the loudspeaker cracks really bad on 80% volume... and when calling I can hear a very soft but subtle abnormality in the speaker as well.
I also notice a small delay with the fingerprint scanner, which wasn't there before.
When I look into the android recovery menu I can see that this phone has a different serial number than the one I sent to them.
- Do you also think they gave me someone elses phone? Because my loudspeaker didnt crack at all at high volume.
- Is this legal ?
Simply repairing android doesn't require opening up the phone to "replace the motherboard", right?
Seems like they had to replace mainboard. Which is logical, because Android errors might have been a result of damaged memory.
At least this would explain serial number change.
And the speaker problem might be a result of incorrect assembly after the repair. (this happened once to me, when I received my Lumia 930 after the repair, headphones jack was not working correctly. It did not react when headphones were connected - fortunately, when I started to move the plug in the socket, the socket "jumped in" into its place and it started to work again)
I'd return the phone and request them to fix the problems you described. I don't think much more can be done on the discussion forum