Related
My first full day at work today and my bionic kept dropping 3g service all day.
I came from the thunderbolt and never had that issue.
I hope this was just a fluke.
I've also had 3 calls go straight to Voice mail at home. My phone never rang.
I hope this isn't a habit. I've already sold my bolt.
Anyone have these issues?
If I have to take it back, I'm not sure what phone to go to.
I picked it up last Friday. Got a little time left.
Sent from my DROID BIONIC using XDA App
I've read a few are having 3G connectivity issues. Why not try another Bionic and see if it solves your issue? If not I would move to different phone then
Sorry I posted in the wrong section.
Please move to the general section.
I might take it back tomorrow. See how it acts.
Problem is, what phone to switch too if this one doesn't work out.
Sent from my DROID BIONIC using XDA App
Could be phone or service area or a combination of both im from chicago no issues here
Sent from my DROID BIONIC using xda premium
yohimbe35 said:
Sorry I posted in the wrong section.
Please move to the general section.
I might take it back tomorrow. See how it acts.
Problem is, what phone to switch too if this one doesn't work out.
Sent from my DROID BIONIC using XDA App
Click to expand...
Click to collapse
Wait a month and see what the HTC Vigor has in store. Droid HD might be on the horizon in time for the holiday season for big red? Or wait longer (who knows how long maybe even next year) for the Prime. Or wait till spring 2012 they'll be even faster phones out. round and round you go
Try disabling LTE. I had this issue, until I disabled LTE. What I am basically seeing, is that LTE is coming to my area, and something is getting picked up.
Or it is just 3G being a problem.
Settings -> Wireless & network settings -> Mobile networks -> Network Mode -> CDMA Only.
I had it set that way when it happened. I actually switched it back to see what would happen.
I'll see what happens tomorrow. I hope it was just a network issue for the day.
I can't be turning the phone on and off all day just to get 3g.
Sent from my DROID BIONIC using XDA App
Also, try a wipe before you do end up returning it. That resolved the same type of issue I had on my DX1.
Well it's happening again today. 3g drops and then I have to restart my phone.
How do you do a wipe?
I've already did a battery pull.
I switched to 3G only. Still drops.
Any ideas?
Sent from my DROID BIONIC using XDA App
I havnt lost 3g or 4g what i think you might be talking about is: 3g is dropping when the bionic is actually on a call. So no internet when your making a call. what Ive also noticed is that if I'm in a 4g area I will get a 4g connection when im on a call, But it goes in and out. I suspect on the update that comes out or a leak it will be fixed. I'm sure it will be fixed quick being its a major issue/problem. If you think back I bet you just got off a call when you noticed the 3g has dropped. I was on a call for a couple hours last night and my 3g wasnt coming back so i did a reboot and she came back. Small little issue that im sure will be fixed soon. Thats the only problem ive had with the phone, The Bionic is 5o times better the the Tbolt and thanx the cell gods im away from HTC Sense.
No, I wasn't on a call. I just turned it on and there was no 3G. Woke it from a sleep, not totally off.
Yesterday it happened 4 times.
Only once since 5AM today.
Maybe it's getting better.
Lol
Sent from my DROID BIONIC using XDA App
Which battery saver mode are you in? I've had some issues with anything but "performance" mode that might or might not be directly correlated to my mobile connectivity issues. Check and see
I've been on performance since I got the phone.
Only one drop so far today.
I hope it continues to get better.
Sent from my DROID BIONIC using XDA App
abvthegod said:
I havnt lost 3g or 4g what i think you might be talking about is: 3g is dropping when the bionic is actually on a call. So no internet when your making a call. what Ive also noticed is that if I'm in a 4g area I will get a 4g connection when im on a call, But it goes in and out. I suspect on the update that comes out or a leak it will be fixed. I'm sure it will be fixed quick being its a major issue/problem. If you think back I bet you just got off a call when you noticed the 3g has dropped. I was on a call for a couple hours last night and my 3g wasnt coming back so i did a reboot and she came back. Small little issue that im sure will be fixed soon. Thats the only problem ive had with the phone, The Bionic is 5o times better the the Tbolt and thanx the cell gods im away from HTC Sense.
Click to expand...
Click to collapse
Correction - My friend just told me that Verizon does not have date on a call. Two things though, I could have sworn that I had data on a call with my Tbolt. Also If ur in a 4g area I noticed that you will get data its just will go off and on.
The thunderbolt is capable of simultaneous voice and data, even on 3G, but the bionic is not.
Sent from my DROID BIONIC using Tapatalk
I am also having this problem. If Motorola still used vanilla android this wouldn't be an issue. I hate when manufacturers feel it necessary to fix something that isn't broke. I am sad to see how many people are experiencing this problem because if it was isolated to my phone and a few others then a warranty replacement would do the trick. I now feel like I wasted 380 on phone and accessories. I placed a call to Verizon tech support and their as clueless as usual. I hope an update is released soon that fixes this issue (or a custom rom). I remain hopeful that we start seeing good things on our Motorola devices now that google owns moto.
NOTE: I wish people would start reading through existing threads before starting new ones. I started a thread to this effect back on day 3. Several others have started threads to this effect as well. I think there are now 4 or 5 on this very same subject.
Sent from my DROID BIONIC using xda premium
yutzyscott said:
I am also having this problem. If Motorola still used vanilla android this wouldn't be an issue. I hate when manufacturers feel it necessary to fix something that isn't broke. I am sad to see how many people are experiencing this problem because if it was isolated to my phone and a few others then a warranty replacement would do the trick. I now feel like I wasted 380 on phone and accessories. I placed a call to Verizon tech support and their as clueless as usual. I hope an update is released soon that fixes this issue (or a custom rom). I remain hopeful that we start seeing good things on our Motorola devices now that google owns moto.
NOTE: I wish people would start reading through existing threads before starting new ones. I started a thread to this effect back on day 3. Several others have started threads to this effect as well. I think there are now 4 or 5 on this very same subject.
Sent from my DROID BIONIC using xda premium
Click to expand...
Click to collapse
And I've read them all! Lol :-/
Sent from my DROID BIONIC using xda premium
yohimbe35 said:
My first full day at work today and my bionic kept dropping 3g service all day.
I came from the thunderbolt and never had that issue.
I hope this was just a fluke.
I've also had 3 calls go straight to Voice mail at home. My phone never rang.
I hope this isn't a habit. I've already sold my bolt.
Anyone have these issues?
If I have to take it back, I'm not sure what phone to go to.
I picked it up last Friday. Got a little time left.
Sent from my DROID BIONIC using XDA App
Click to expand...
Click to collapse
Hey I had a connection problem that seems to have been resolved by going to settings then battery, then change the powersave options to performance. See if it helps.
Sent from my DROID BIONIC using Tapatalk
also having data drop about 5 to 6 times a day
Agreed my 3G has dropped several times in a day will experiment once I get back into my regular area.
Right now I am in a rural town of Lovell Wyoming once I get to SLC I will try again.
Sent from my DROID BIONIC using xda premium
So, I have been at the hospital all week long and my data is creeping near the old 3g 5GB unlimited limited data packaging price and I am wondering if I still need to be concerned about that old limit or can I rest at ease and know that they aren't enforcing the 5GB limit on 4g LTE
You talking about data cap?
If you have unlimited you should be ok.
Ive seen people hit way more than that and i think verizon only throttles the top 5% on heavy used cell towers or what not.
Sent from my DROID BIONIC using Tapatalk
VZW is only throttling top 5% of 3g data users.
Source: http://www.electronista.com/articles/11/09/17/verizon.quietly.turns.on.promised.throttling/
Sent from my DROID BIONIC using Tapatalk
From what I have read on this forum and other places; Verizon doesn't actually have the ability to throttle 4g users yet?
It is truly amazing though, never in my 7 years with unlimited have I come even close. The first full month with my Bionic 4GB in less than a week
Amen...I never hit 2GB and am already over that in 2 weeks and I feel like I am usually on WiFi. I don't know what I will do if they ever take away my unlimited. I can't afford tiered lol
Sent from my DROID BIONIC using Tapatalk
The hospitals' wifi creeps at 13kbps. No way I will use that! too spoiled now. FiOS at home and 4g on cell
I routinely go over 5GB/mo and never noticed any negative consequences. Thankfully, I was grandfathered in, or I would have had to go to Sprint.
Swyped from my Droid Bionic, unless I was in landscape, in which case I Swiftkeyed the hell out of it.
RoboJoe said:
I routinely go over 5GB/mo and never noticed any negative consequences. Thankfully, I was grandfathered in, or I would have had to go to Sprint.
Swyped from my Droid Bionic, unless I was in landscape, in which case I Swiftkeyed the hell out of it.
Click to expand...
Click to collapse
I went from unlimited on AT&T to 4GB on VZW, and it's killing me to have to think twice before I click a link or download a file. On the plus side, at least I can get a signal now...
Underwater Mike said:
I went from unlimited on AT&T to 4GB on VZW, and it's killing me to have to think twice before I click a link or download a file. On the plus side, at least I can get a signal now...
Click to expand...
Click to collapse
Amen rather get a good signal than have unlimited crap data like t-mobile and Att
Sent from my DROID BIONIC using xda premium
They say is the top 5% and thats bull**** cause if you over 2gb automatically you are in top 5% user
Sent from my DROID BIONIC using Tapatalk
I easily use 10GB a month on my data. I have unlimited, thank God they grandfathered in people. If you have unlimited you are all set.
frostincredible said:
I easily use 10GB a month on my data. I have unlimited, thank God they grandfathered in people. If you have unlimited you are all set.
Click to expand...
Click to collapse
Do you ever feel they throttle you at a certain point? If yes, at what point? 5gb? 4gb? Etc...
Just curious.
Sent from my DROID BIONIC using xda premium
i just got my bionic and have had it for about week now and i have hit 2gb already, i dont even need my wifi, 4g is just that good.
i will let you know when i hit 10gb which will be before the end of the mouth for sure. if i get slower speeds.
but i am at 2.5gb on 4g and have kept the same d/l and u/l speeds and no slow downs
Damn still waiting 4g in my area
Sent from my DROID BIONIC using Tapatalk
mistawolfe said:
Do you ever feel they throttle you at a certain point? If yes, at what point? 5gb? 4gb? Etc...
Just curious.
Sent from my DROID BIONIC using xda premium
Click to expand...
Click to collapse
Sometimes, yes. It's obvious. But only on 3G. I've never seen a slow down on 4G. That only happens near the end of the month though, and then at the start of the next the throttle is off and it's back to full (well, for 3G) speed. I live on the outskirts of 4G so I have it when I'm away from home but then only 3G at home.
2GB tiered here,
Makes me sad. I'm at school all day tho, and its 3G at like 15kbps there.... so I use the 750kbps wifi there.... but at the downtown campus I live at, I am lured by the 25mbps 4G..... damn 2gb tier
I went well over 20GB (from root, not paid, tethering) on my Thunderbolt on 4G and I still hit way over 35Mbps regularly (in Los Angeles). So I'm pretty sure from experience that they don't throttle LTE.
I have been a VZW customer for over 5 years, never gone over on data. I am not too worried about it after this post. Since I was in a predicament (hospital) I expect they would understand, if they thought about limiting me.
That's the most data I have ever used, and for it to be in a matter of 1 week is even more of a "wow" factor. I understand they look at trends as well. Hopefully my trend hasn't increased in the other 3 weeks with LTE
I'm gonna have to say that the throttleing does kick in and only on 3g, which makes it even better when I'm in a 4g area, cause the difference is even bigger than normal
Sent from my DROID BIONIC using xda premium
mistawolfe said:
Do you ever feel they throttle you at a certain point? If yes, at what point? 5gb? 4gb? Etc...
Just curious.
Sent from my DROID BIONIC using xda premium
Click to expand...
Click to collapse
I don't feel throttled at all.
This is getting old, I thought when I traded in my POS thunderbolt I was done with these problems. Hard reset, pulled SIM, pulled battery, & still nothing. Someone please remind me why I'm paying $110+ a month for service that seems to always have problems. I'm not rooted, was told to get new SIM from VZW..too bad they are closed at 11 pm
Sent from my DROID BIONIC using Tapatalk
recently i took a road trip from FL to MI. Not even an hour into the trip i lost all data connectivity. when i called VZ i was xferred to tier 2 support. when they couldn't help me they xferred me to the 4G support team. they couldn't help me either so the guy figured my radio was toast and sent me a new phone but also left my ticket open for additional research. once i hit the Atlanta area my 4G lit up and all was well. but the moment i left a 4G area i was dead in the water. the next day I was called back on the open ticket. the tech told me they were pushing a hybrid PRL to my phone b/c the region i was traveling in (and where i live) had a lot of old alltel towers. well low and behold my data connection has been flawless since. no more handoff issues either whereas before i was dropping the data connection almost daily.
not sure if this would resolve your issue but perhaps its worth a shot. call tech support and ask to speak to the 4G group - maybe say they were helping you before and you need to follow up just in case there are any restrictions to who they transfer to that dept.
Sent from my DROID BIONIC using XDA App
I have had days where my data goes in and out all day long and other days where my data is solid all day. The other day, a day when I left my GPS in my wife's car and was traveling out of town, I lost data for the entire day. I called VZW tech support and of course they didn't know as much about the phone as I did and couldn't help. I am rooted, running the latest update pulled from the Motorola servers. I am afraid to take it in to Verizon because I don't want them to see that the phone is rooted and refuse to help me. Right now, if I unroot, the only way they would be able to tell that the phone had been rooted is because I can't revert to the old baseband, so I figure I'll wait for the official update to roll out, try that if it is different that what I already have, and if that doesn't fix it, I can bring it in to Verizon because my baseband will then match stock, updated phones. I agree, this a really frustrating situation that we shouldn't be paying for.
Does this mean you're running the .893 version of the radio?
y3llo said:
Does this mean you're running the .893 version of the radio?
Click to expand...
Click to collapse
Yes. Some days everything is fine, some days, not so much. Since it's so erratic, it's hard to say if the new radio improved anything.
I find I only drop 3g never 4g even then an airplane toggle usually brings it right back.
Sent from my DROID BIONIC using XDA App
Calla969 said:
Yes. Some days everything is fine, some days, not so much. Since it's so erratic, it's hard to say if the new radio improved anything.
Click to expand...
Click to collapse
I'm having the same issues... Also on leaked radio.. but now with new radio when I leave 4g area add I did yesterday.. I lost all data connection, until I returned to 4g area, and did a batt, sd, and Sim card pull.. I really regret this garbage phone.. I average 60GB a month
on my thunderbolt.. Can barely use ten on this hunk of crap.
I've been having so many issues w/ data and signal, im just wondering if I put enough pressure is there any way I could get Verizon to give me a different phone?
My phone is close to unusable how often I don't have signal and im just really tired of it..
Sent from my DROID BIONIC using xda premium
Well the update from Moto is suppose to fix this issues, so Verizon may make you wait til you receive the update before looking into swapping a phone for you.
The Restart Connections app from the market doesn't work for you? It works for me about 90% of the time when I lose my signal. Rarely I will have to reboot to get signal back.
stelv said:
Well the update from Moto is suppose to fix this issues, so Verizon may make you wait til you receive the update before looking into swapping a phone for you.
The Restart Connections app from the market doesn't work for you? It works for me about 90% of the time when I lose my signal. Rarely I will have to reboot to get signal back.
Click to expand...
Click to collapse
I haven't tried that, ill try it but they promised me an update by early nov, and they've given me already 2 months of free service. I dont care about getting free service id rather pay instead of the hassle... I was just thinking they might since there highest level of support saying it was a known issue they were responsible for and had moto working on an update. Sucks I paid full retail on launch day and have only had problems..
Sent from my DROID BIONIC using xda premium
I take it you can only complain to Verizon if you bought the device from them.
Sent from my DROID BIONIC
Yea Verizon definitely knows of the problems. Its common. Verizon will eventually offer you a new phone but it may not be something you want. If the problem isn't fixed after the update and they persist they will probably offer some better replacements.
I don't really have a big problem with connection but it is there. Some days it doesn't happen at all. Someone on another forum said they received an update from Moto already, so hopefully they start rolling out soon.
Sent from my DROID BIONIC using Tapatalk
nosit1 said:
I take it you can only complain to Verizon if you bought the device from them.
Sent from my DROID BIONIC
Click to expand...
Click to collapse
I bought mine from best buy lol..
Sent from my DROID BIONIC using xda premium
Verizon told me they started rolling the update dec 1st in batches..
Sent from my DROID BIONIC using xda premium
I actually have a new one arriving today. My data loss is horrible. It will show full bars (3g and 4g) but the second I go to do something the data will drop. Extremely frustrating and annoying. I'm pretty sure I'm getting a refurb but if it holds data better I'm ok.
EDIT: Just wanted to add that is the FIRST time I've ever done a warranty replacement in 6 years with Verizon. Wasn't terribly difficult...
mistawolfe said:
I actually have a new one arriving today. My data loss is horrible. It will show full bars (3g and 4g) but the second I go to do something the data will drop. Extremely frustrating and annoying. I'm pretty sure I'm getting a refurb but if it holds data better I'm ok.
EDIT: Just wanted to add that is the FIRST time I've ever done a warranty replacement in 6 years with Verizon. Wasn't terribly difficult...
Click to expand...
Click to collapse
If you just got another Bionic, your problems aren't going to go away. I got my warranty replacement last week; same issues.
They did offer me a new phone; anything but the Razr. Considering I not only bought the phone at launch, but bought a couple hundred dollars in accessories...I want the phone to work as advertised; not a new phone.
Well the week before Thanksgiving I was actually sucessful of having the store giving me an actual off the floor replacement. Up until that time I have taken my phone into 4 different corporate stores in and around Cincinnati and each time The associate looked at the phone and just ordered their "certified like new" replacement shipped to my home. Now I want you all to know these "certified" units were nothing more than returns to VZW from others that are experiencing the same thing. I went out of my way to take the phone into the closest store when I experienced either the loss of data or the BSOD situation.
This time I tried something different which got me a brand new phone..not sure what pushed them over the edge though....On the 23rd of November I got the dead BSOD and immediately took the phone back to the origional store which I purchased it on the 12th of September and cornered my origional salesperson explaining that I have had four replacements...I sternly request for him to correct this problem WITHOUT pulling the battery....The store was moderately heavy with customers who had a ear tuned to my complaint. He was insistant that he had to pull the battery after plugging in a charger...I loudly told him to stop and demanded for customer service to be put on the line because I insisted pulling the battery was going to do nothing more than set me up with a return trip. He told me that all customer service was going to do is issue out another "certified" unit...Loudly I protested that this has to come to an end because all of the screen protectors he had sold me during the origional purchase are now gone and the battery life is degrading fast due to the constantly seeking for data problem. Everybody knows VZW does not ship a new battery or battery door with these "certified" units ( of course). As I would not budge on the "certified" route because my battery and battery door was showing signs of premature wear...the manager stepped in and allowed me to turn in my unit for another right out of the box...printed out a receipt for the return full price and then gave me a new receipt with the same price but with the november date. He told the associate to mark the unit defective screen out of box. Now he didnt allow me to have the new battery or door BUT I got a new unit which I am happy to report has not had a hiccup since...knock on wood. BUT BE FOR WARNED...if you are sucessful at getting a off the floor exchange...check your account because the billing dept of VZW thinks this is a upgrade and will sneak a updated contract date in on your account....It took two calls into customer service to explain to them this was not an upgrade and after they tell you that it has been noted....TAKE THE TIME to check online your contract date is put back to the origional date.
After a little bit of work I am a happy Bionic VZW customer
Have you guys tried the SIM pull trick? My Bionic has not had a data problem since. I did this over a month ago.
1) turn off Bionic and pull SIM
2) power on the bionic and open phone. It will state the SIM is missing.
3)turn off the Bionic and insert SIM
You will need a pair of fine tweezers for this.
Sent from my ICS DROID BIONIC using xda premium
This won't help if you need the 4G throughput (for hotspot, etc), but my data connection is rock solid on the go if i choose CDMA Only mode under Mobile Networks.
I've taken to changing to LTE Only mode in the field testing interface (##PROGRAM) when I need to use LTE throughput for hotspot, and that, too, is rock solid. The problem seems to occur for me only when it's switching between CDMA and LTE.
CaliTilt said:
Have you guys tried the SIM pull trick? My Bionic has not had a data problem since. I did this over a month ago.
Click to expand...
Click to collapse
Pulling the SIM did nothing for me, unfortunately. I'd demand a new (and different) phone, but I spent about $150 on accessories and don't want to unload those for pennies on FleaBay.
Its all 4g phones. If u want reliable service. Switch back to a 3g only device. After 3 Droid charges, Verizon sent me this bionic. .. still having issues. Just gotta get use to it
Sent from my DROID BIONIC using XDA App
justin94 said:
Its all 4g phones. If u want reliable service. Switch back to a 3g only device. After 3 Droid charges, Verizon sent me this bionic. .. still having issues. Just gotta get use to it
Sent from my DROID BIONIC using XDA App
Click to expand...
Click to collapse
False....tbolt for me has never data dropped since being on actual gingerbread radios. Bionic? Even running the leak data dropped like none other.
Sent from my ADR6400L using XDA App
Pulling Sim worked at first but its gotten so bad it doesn't work as well anymore. I tried to get vzw to give me a diff phone but they wouldn't budge only offer me a refurb which I don't want after paying 700 full retail plus 150 in accessories.
And no not all 4g, my thunderbolt never gave me connectivity issues..
Sent from my XT875 using XDA App
I've had them all minus the revolution, my wife has my old tbolt now, granted her data drops are extremely Rare.....when they do happen, it takes a while to switch the radio back on
Sent from my DROID BIONIC using XDA App
Haze69 said:
Verizon told me they started rolling the update dec 1st in batches..
Click to expand...
Click to collapse
Can any confirm this? Anyone get it?
Turning off lte helped me. I have too reboot maybe every third day or so now to get back dropped data.every it was 4 or so times a day
Sent from my DROID BIONIC using Tapatalk
cixelsyddyslexic said:
I've taken to changing to LTE Only mode in the field testing interface (##PROGRAM) when I need to use LTE throughput for hotspot, and that, too, is rock solid. The problem seems to occur for me only when it's switching between CDMA and LTE.
Click to expand...
Click to collapse
what's the "SPC password"?
thanks
Just curious if anyone has tried to trade in this phone at Verizon under their trade in program. Is it worth anything?
Sent from my VS910 4G using XDA App
Nope... my dad got a replacement though... they made that really easy.
Sent from my VS910 4G using xda premium
billney said:
Just curious if anyone has tried to trade in this phone at Verizon under their trade in program. Is it worth anything?
Sent from my VS910 4G using XDA App
Click to expand...
Click to collapse
It's worth $66. That's a little depressing lol.
https://www.trade-in.vzw.com/Acceptance_Page.aspx
Oh well, guess I'll have to wait until September and use my wife's upgrade to get a Droid Maxx
How about this?
I have had a few calls to service, the issue is that the 4Ghotspot won't download data to my PC(s) even though I can obtain data using the phone's browser or on tether. If I wait long enough the data will work (something like 10-15 minutes). This does not happen every time but often. If they delete my account and add it again everything work great, but in a few hours it may be messed up again.
The support person offered to send me a Razr, I told him to make it a Maxx, but he was stuck on the idea that he only had a Razr. So one is coming tomorrow to see if this solve the problem.
I will be amazed if this fixes the problem, but I figure it is nice to see them offer a different phone to help with the issue.
Their Network team is working on the issue too. I think an overhead application on their end is where the problem is, I have used a local application that tests the path from my PC to any Internet IP address, it show each IP address, the hop time, and data lost rate in both directions. The my PC, phone and the network hardware is working just fine.
billney said:
Just curious if anyone has tried to trade in this phone at Verizon under their trade in program. Is it worth anything?
Sent from my VS910 4G using XDA App
Click to expand...
Click to collapse
Why would I do something crazy like that? I know I haven't. I still love the phone, and my wife will concur that I only like technology for 3 months before I feel the urge to upgrade. I am getting itchy just thinking about my tv, **** now my laptop. The government is giving me a couple bucks. Hmmmm.
---------- Post added at 09:16 PM ---------- Previous post was at 08:57 PM ----------
Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience.
You are now chatting with 'Latonya'
You: Does Verizon have a trade in program?
Latonya: Hello. Thank you for visiting our chat service. May I help you with your order today?
Latonya: I will be more than happy to assist you with our trade in program.
Latonya: Of course, we do have a trade in program.
You: k
You: can you give me a rough est. on what my phone would be worth if I traded it in?
Latonya: I can send you a link to checking to see how much your phone is worth.
You: okay
Latonya: One moment please.
You: And if I trade in, do I have to sign a new contract? Or would I have to pay full price for a new device?
You: And as a Verizon employee what phone do you have?
Latonya: click here please
https://www.trade-in.vzw.com/Acceptance_Page.aspx
To clarify what you are asking, are you Verizon employee?
You: I am asking you, what phone you use
You: sorry
Latonya: That's ok.
Latonya: Right now I have the Blackberry tour but i'm about to upgrade to the Razr 32GB.
You: very cool
You: thank you very much for your help.
You: If I trade in my phone and I get another, then what?
Latonya: How did it work for you?
You: I have a LG Revo, and I love it, it's only valued at 66 for a trade in.
You: So I may keep it.
You: And just wait for my contract to term
Latonya: That is correct.
Latonya: Are you eligible for an upgrade?
You: I am holding my breath to see what Google does with it's purchase of Motorola.
You: Probably not
You: I think I have been a customer for 7 months
You: certainly not 2 years yet
Latonya: I can check for you if you like.
You: plus I have the unlimited data, so I wouldn't want to give that up
---------- Post added at 09:21 PM ---------- Previous post was at 09:16 PM ----------
sgschwend said:
How about this?
I have had a few calls to service, the issue is that the 4Ghotspot won't download data to my PC(s) even though I can obtain data using the phone's browser or on tether. If I wait long enough the data will work (something like 10-15 minutes). This does not happen every time but often. If they delete my account and add it again everything work great, but in a few hours it may be messed up again.
The support person offered to send me a Razr, I told him to make it a Maxx, but he was stuck on the idea that he only had a Razr. So one is coming tomorrow to see if this solve the problem.
I will be amazed if this fixes the problem, but I figure it is nice to see them offer a different phone to help with the issue.
Their Network team is working on the issue too. I think an overhead application on their end is where the problem is, I have used a local application that tests the path from my PC to any Internet IP address, it show each IP address, the hop time, and data lost rate in both directions. The my PC, phone and the network hardware is working just fine.
Click to expand...
Click to collapse
Jeez, see if they will throw in a kitchen sink too. LOL. They have the MAXX. I don't like Verizon sales. You need to do research, or they will stick you with crap. Heard them telling a customer, that no companies do unlimited data. And he was trying to push the Ipad on the guy.
markapowell said:
Jeez, see if they will throw in a kitchen sink too. LOL. They have the MAXX. I don't like Verizon sales. You need to do research, or they will stick you with crap. Heard them telling a customer, that no companies do unlimited data. And he was trying to push the Ipad on the guy.
Click to expand...
Click to collapse
There aren't any companies that offer truly unlimited data. Even Sprint recently announced that they throttle peoples data.
spc_hicks09 said:
There aren't any companies that offer truly unlimited data. Even Sprint recently announced that they throttle peoples data.
Click to expand...
Click to collapse
I'm so happy that I have my unlimited data. 4g speeds and sometimes around 74GB for the month (I pay for the HotSpot) and never a drop in speed. People may complain about Verizon, but I challenge anyone to give me a truly better service than Verizon can. (The only thing that would cause me to leave Verizon at this point is taking away my grandfathered unlimited data plan)
Verizon customer service has gone down a bit, but still surpasses any others I've ever dealt with. Even when they had 3 outages (4g) in December, I made a friendly call and explained I was not happy with the fact my 4g HotSpot was proving useless for the month and a time I really needed it (out of town for Holidays). They gave me a $30 credit without skipping a beat.
T-Mobile has Unlimited 4g Service, which includes Tethering, for $30/month on a prepaid plan. That's the BEST plan/price for max data. But, the 4g speeds are only for the first 5gb, after that, it goes to 2g, which is basically Dial-Up speed. In other words, some major throttling going on there.
Oh, and to add something to go with the OP... eBay or Craigslist your phone(s). Never trade in. You will never get what the phone is worth on the trade in. My Droid 2 Global was worth $56 trade-in. I got $220 on eBay...
-Cybie
Cybies right. I've sold old ass phones on ebay. Sold the old first gen razor for 25$ and got 40$ for an old cingular sliding keyboard.
Sent from my VS910 4G using xda premium
spc_hicks09 said:
There aren't any companies that offer truly unlimited data. Even Sprint recently announced that they throttle peoples data.
Click to expand...
Click to collapse
I've been on Verizon unlimited for years and I've had 4g for about 7 months. I never thought I was affected by throttling even though I knew they did it until recently this month. I have 3 days left in my cycle, I'm at about 11GB and sometimes webpages take for ever to load and even time out on me.
If i download a file, the speed seems the same, for example I downlaod a 100mb podcast each day and that takes about the same time as normal.
Big Cam said:
I've been on Verizon unlimited for years and I've had 4g for about 7 months. I never thought I was affected by throttling even though I knew they did it until recently this month. I have 3 days left in my cycle, I'm at about 11GB and sometimes webpages take for ever to load and even time out on me.
If i download a file, the speed seems the same, for example I downlaod a 100mb podcast each day and that takes about the same time as normal.
Click to expand...
Click to collapse
They only throttle the top 5% I believe so you should be good.
Sent from my Volted Ice Revo using Tapatalk.
spc_hicks09 said:
They only throttle the top 5% I believe so you should be good.
Sent from my Volted Ice Revo using Tapatalk.
Click to expand...
Click to collapse
The top 5%? of users or data?
ufkal said:
The top 5%? of users or data?
Click to expand...
Click to collapse
Top 5% of users based on data transfer usage. So all these people tethering for like 100gb a month, they'll get throttled.
Sent from my Volted Ice Revo using Tapatalk.
spc_hicks09 said:
Top 5% of users based on data transfer usage. So all these people tethering for like 100gb a month, they'll get throttled.
Sent from my Volted Ice Revo using Tapatalk.
Click to expand...
Click to collapse
Excellent information to have. Thanks!!
ufkal said:
Excellent information to have. Thanks!!
Click to expand...
Click to collapse
Not a problem!
Sent from my Volted Ice Revo using Tapatalk.