Database Develop

Total Loss? (Insurance)

So right at this moment, I'm stuck at home. As a 19 year old, why? Well yesterday, my left front tire popped going down a windy side road, and I ended up in a ditch. New tire and a car wash, and I'm good to go, right? Wrong. The tow truck that AAA sent to tow me out of said ditch attempted (for some reason) to tow it out with the wheel perpendicular to the direction they were pulling. This caused them to pop the control axle (cop who was responding HEARD it pop). Then they said "Oh, you did that." They then pulled it the rest of the way out, managing to rip the wheel off my traction system and off the drivetrain itself. In the process, they dented my front quarter fender quite heavily (it was buckled from where the wheel was dragging onto it). They then proceeded to tell me that they couldn't tow it. So the county cop calls a flatbed to tow my car to the dealership. In the process of loading/unloading my car onto that, and I really felt sorry for the tow driver, he damaged my front bumper and my headlight. Nothing he could do, as the play in the wheel just messed up pretty much everything on that side of the car. Not only do I now have to pay for my damage, which was nothing more than a tire and maybe a rim (oh and a car wash), but I have to pay for the extensive front damage that the tow company caused along with the county's fees ($302 to be exact). My question is, what are you guys opinions? I don't know if any of you make a living doing insurance claims or the like, but I'd love to get a reply. First two pics are before the tow truck, and the basic damage I did. Second are after everything was said and done, and the rogue wheel caused its havoc.

I think you should give this a read
It will give you an idea of how to approach the situation.

thats nothing !!!
just keep driving it
looks like an easy fix
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Thats a baby ditch, they shldnt have messed up anything i wld go after the tow company and let ur insur know what happened. All that shlda been included in the police report! If not make the officer on scene redo it thats crap. I was in a ditch where my car was almost on its side and when the tow company got it out they didnt damage anything. Either way claim it on your insur and get your car fixed so your not stuck at home
MARBLE WHITE GALAXY SIII

I have seen disclaimers that tow truck companies aren't liable for damage occur during recovery but since u have pics and it obviously isn't damaged I would a bring tge pics to your insurance company and explain the situation. Contacting the cop for a statement would be helpful. The insurance company should pay for it and then if they can sue the tow company for negligence. Or start with the statement from the cop and then go to the towing company and then AAA and work your way to insurance and or a local lawyer
S-ON Dev Unlocked 1.15 HBOOT Garbage LTE XD

I know how I'm going to approach it. My whole point is with the wheel entirely off the drivetrain and suspension and all that, and all the damage to that side, is it likely to be declared a total loss? I guess I'm just looking for reassurance here, as I think it probably will. I really don't think it could be restored to a safe drivable state.

No way dude thats a newer altima that little bit of damage cant be as much as the car is worth
MARBLE WHITE GALAXY SIII

fleurdelisxliv said:
No way dude thats a newer altima that little bit of damage cant be as much as the car is worth
MARBLE WHITE GALAXY SIII
Click to expand...
Click to collapse
It's a 2008 3.5SE to be exact. Purchase price was 18000. I imagine blue book or black Book, whichever the company uses to determine, is less than that.
Sent from my SCH-I535 using xda app-developers app

Vorfidus said:
It's a 2008 3.5SE to be exact. Purchase price was 18000. I imagine blue book or black Book, whichever the company uses to determine, is less than that.
Sent from my SCH-I535 using xda app-developers app
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Click to collapse
Its a 3 hour fix. Likely a ball joint..tie rod and or tie rod end and maybe some way to reattach the bumper cover. It shouldn't be totalled
S-ON Dev Unlocked 1.15 HBOOT Garbage LTE XD
---------- Post added at 01:24 PM ---------- Previous post was at 01:21 PM ----------
damn clown tow driver shoulda took it out backwards not by the front especially up the steep bank. How did he pull it up just sideways right up the bank?
S-ON Dev Unlocked 1.15 HBOOT Garbage LTE XD

motcher41 said:
Its a 3 hour fix. Likely a ball joint..tie rod and or tie rod end and maybe some way to reattach the bumper cover. It shouldn't be totalled
S-ON Dev Unlocked 1.15 HBOOT Garbage LTE XD
---------- Post added at 01:24 PM ---------- Previous post was at 01:21 PM ----------
damn clown tow driver shoulda took it out backwards not by the front especially up the steep bank. How did he pull it up just sideways right up the bank?
S-ON Dev Unlocked 1.15 HBOOT Garbage LTE XD
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Click to collapse
He tried to pull out at a slight angle from the front, but when the wheel started turning to the left he didn't stop. Wheel caught ground and well, pop goes my control rod and everything.
Sent from my SCH-I535 using xda app-developers app

Vorfidus said:
It's a 2008 3.5SE to be exact. Purchase price was 18000. I imagine blue book or black Book, whichever the company uses to determine, is less than that.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Yea but thats not even close to that much damage! Its a nissan they dont go down much in value very fast. I have an altima also one reason i got it is bc they hold value nice :thumbup:
MARBLE WHITE GALAXY SIII

Yeah still, I get the value portion. But my thing is, I really don't see the car being restored to a safe drivable state. Then add the fact that the side SRS went off too... Boom a couple thousand right there in repairs.
Sent from my SCH-I535 using xda app-developers app

Vorfidus said:
Yeah still, I get the value portion. But my thing is, I really don't see the car being restored to a safe drivable state. Then add the fact that the side SRS went off too... Boom a couple thousand right there in repairs.
Sent from my SCH-I535 using xda app-developers app
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Click to collapse
Well fix it and get rid of it! Anything can be fixed on cars these days to be just like new. Why wld it not be safe?
MARBLE WHITE GALAXY SIII

Lol nawww. I'm just thinking as far as parts yeah its cheap. But labor isn't. If they fix it, it'll be weeks to get all the parts and replace everything, which in the meantime I'll have a courtesy car. I'm not worried, but I just think it would be easier if they scrapped the whole thing haha...
Sent from my SCH-I535 using xda app-developers app

Vorfidus said:
Yeah still, I get the value portion. But my thing is, I really don't see the car being restored to a safe drivable state. Then add the fact that the side SRS went off too... Boom a couple thousand right there in repairs.
Sent from my SCH-I535 using xda app-developers app
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Click to collapse
Insurance will fix it and it will be fully safe... If you like I'll trade you as is straight up
S-ON Dev Unlocked 1.15 HBOOT Garbage LTE XD

motcher41 said:
Insurance will fix it and it will be fully safe... If you like I'll trade you as is straight up
S-ON Dev Unlocked 1.15 HBOOT Garbage LTE XD
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Click to collapse
Haha funny guy. Makes me realize how lucky I am to have a nice car.
Sent from my SCH-I535 using xda app-developers app

Vorfidus said:
Haha funny guy. Makes me realize how lucky I am to have a nice car.
Sent from my SCH-I535 using xda app-developers app
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Click to collapse
Lol thats right so get it fixed and act like it never happened and your car will still be nice maybe take a driving lesson or two j/k
MARBLE WHITE GALAXY SIII

fleurdelisxliv said:
Lol thats right so get it fixed and act like it never happened and your car will still be nice maybe take a driving lesson or two j/k
MARBLE WHITE GALAXY SIII
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Click to collapse
LOL I can drive great. If I didn't I would've ended up wrapped around a tree instead of I am the ditch.
Sent from my SCH-I535 using xda app-developers app

Vorfidus said:
Haha funny guy. Makes me realize how lucky I am to have a nice car.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I had a new car once...never again. Not worth it at all. Love my 500.00 beast. Put a tie rod end in it and change oil and fill with gas. 30+ mpg and no payments or high insurance. Versus 180.00 month payments with about the same a month on insurance. Had more repairs to do with the new one too. Not to mention I can fix mine civic buy myself.
S-ON Dev Unlocked 1.15 HBOOT Garbage LTE XD

motcher41 said:
I had a new car once...never again. Not worth it at all. Love my 500.00 beast. Put a tie rod end in it and change oil and fill with gas. 30+ mpg and no payments or high insurance. Versus 180.00 month payments with about the same a month on insurance. Had more repairs to do with the new one too. Not to mention I can fix mine civic buy myself.
S-ON Dev Unlocked 1.15 HBOOT Garbage LTE XD
Click to expand...
Click to collapse
Maybe but when you're young your car is basically your cool factor. Otherwise I wouldn't mind driving around in a 5 speed integra. And my insurance isn't 180. It's 250 a month. That's no accidents, no tickets. And I even have discounts!
Sent from my SCH-I535 using xda app-developers app

My X - rest in peace

Sadly and unexpected my HOX passed away earlier today.
We were in the car togehter and my dear HOX was running Waze giving me helpful advice along my route when it suddenly screamed (yes!) and soon there after the screen went blank. All my attempts to resuscitate was futile and while I held HOX in my hand it's feverish temperature burnt me.. and the smell... oh the smell!
I rushed to the nearest 3 ER (Service Center) where the could do nothing but confirm it had perished.
It was completely stock, no unlock, nothing modded but a Copter screen protector. Is there a support group for grief counseling?

So sorry to hear of your loss. I think it might have overheated on the dash. Was the sun shinning on the phone while it was giving you directions?

Maximus78 said:
So sorry to hear of your loss. I think it might have overheated on the dash. Was the sun shinning on the phone while it was giving you directions?
Click to expand...
Click to collapse
No, it wasn't sunny and it was mounted in the official HTC car thingy, and there is an air vent just behind it. Maybe just because it wasn't sunny and bright the backlight was cranked up?

uswe said:
Sadly and unexpected my HOX pass away earlier today.
We were in the car togehter and my dear HOX was running Waze giving me helpful advice along my route when it suddenly scream (yes!) and soon there after the screen went black. All my attempts to resuscitate was futile and while I held HOX in my hand it's feverish temperature burnt me.. and the smell... oh the smell!
I rushed to the nearest 3 ER (Service Center) where the could do nothing but confirm it had perished.
It was completely stock, no unlock, nothing modded but a Copter screen protector. Is there a support group for grief counseling?
Click to expand...
Click to collapse
Lmao. Too funny..
Edit: Men let us always remember this day for Hoxy was a great phone and friend. He leaves behind 2 sons(HOX XL) , (HOV) and a wife (HOS). May his CPU rest in peaces. You died the hottest phone of them all (PUN attended)
Sent from my HTC One X using xda premium[/QUOTE]
Sent from my HTC One X using xda premium

When is the funeral? Please do a mock funeral
Sent from my Nexus 7 using xda app-developers app

Claim under warranty its all good
Sent from my HTC One X using Tapatalk 2

So sad to hear this. I left mine about 2hrs inside my car under extreme heat conditions and the day after my screen cracked and my wifi/bluetooth went dead.

stezo2k said:
Claim under warranty its all good
Sent from my HTC One X using Tapatalk 2
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yes this is the perfect brick, even if you did unlock they could never prove it (even if you got the unlock code from htc dev, they couldn't prove you used it)

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For a minute there i thought your ex-girlfriend died, but this is much much worse! My condolences buddy.

LordManhattan said:
For a minute there i thought your ex-girlfriend died, but this is much much worse! My condolences buddy.
Click to expand...
Click to collapse
Haha same.

Hmm...*looks at book on how to recover htc...* ureka!...i have nothing...but then again...nah...oh but then theres the...dammit...oh well. Ill pay for the funeral.
Q: did this actualy happen because it seems too sad to be true
Sent from the phone of Gamers

Sad loss, but it's time to move on....

Garoto1973 said:
So sad to hear this. I left mine about 2hrs inside my car under extreme heat conditions and the day after my screen cracked and my wifi/bluetooth went dead.
Click to expand...
Click to collapse
Thanks for your support!
The remains has been sent of to some center for doing a post mortem and I'm hoping (praying) it will resurrect (with major transplants). The loaner I got is a stranger from another Galaxy who is terribly slow.
I miss my X.:crying:

I got my phone back today from the shop, according to the notes on the service bill the battery had overheated and shorted the mainboard. The case and screen survived but rest had been replaced.

uswe said:
I got my phone back today from the shop, according to the notes on the service bill the battery had overheated and shorted the mainboard. The case and screen survived but rest had been replaced.
Click to expand...
Click to collapse
But...its not...the same phone as it use to beee! You didnt have to cut it up just to replace the phone that that you loved!!! I just had to do that
That's right, I'm a premium potayto. Problem

gmaster1 said:
But...its not...the same phone as it use to beee!
Click to expand...
Click to collapse
Haha HTC didn't want to replace mine, eventually agreed though. Here's the funny bit:
To repair the phone they needed to replace the screen for the dead pixels. They then needed to replace the main board for the wifi issue.
Then needed to give it a new case for the wonky holes on front speaker. (and they actually did this even after agreeing to replace , still have same serial, just different imei)
You would have thought they might of just agreed to a replacement in the first place haha
Sent from my HTC One X using xda app-developers app

gmaster1 said:
But...its not...the same phone as it use to beee! You didnt have to cut it up just to replace the phone that that you loved!!! I just had to do that
That's right, I'm a premium potayto. Problem
Click to expand...
Click to collapse
Yes, it was major transplants but it's soul is the same. I've spent the day retraining all lost function and capabilities so the recover process is well on its way.

I personally would never use my HOX as a GPS guidance. Why not just buy a regular cheap GPS from any electronic store? Cell phones are not to be placed in any areas having sun shining upon. One time I was only leaving in my room where the sun was strong was gazing intensely inside, my HOX was severely overburned just from the sun.

I left my phone under my pillow with the alarm going off once, and i was in a really heavy sleep, woke up and it burnt me -.-

jimmy2027 said:
I personally would never use my HOX as a GPS guidance. Why not just buy a regular cheap GPS from any electronic store? Cell phones are not to be placed in any areas having sun shining upon. One time I was only leaving in my room where the sun was strong was gazing intensely inside, my HOX was severely overburned just from the sun.
Click to expand...
Click to collapse
Well, I have an expensive built in dash mounted GPS... but it don't give me as good traffic data as Waze. The phone wasn't in direct sunlight , it was in the car kit holder well shaded, the GPS signal penetrates the car roof with ease.

Damn my life.

so long story short-
my nexus 7 is like this now-
[click to enlarge]
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i am going to assume that i dropped it sometime in the morning and when i checked at night it was like this( dont ask me how it happened, i had no idea until like 10 minutes ago)
1) i assume normal warranty from ASUS will not cover this, correct?
2) i assume i will have to send it in to ASUS for repairs, right?
3) can anybody get me a legit email or number i can contact ASUS? (USA)
4) damn, life sucks.
it's funny because technically my screen is still 100% perfect, no physical scratch at all. i keep telling myself i might be able to fix it myself somehow if i open up the case, but until a professional comes in and tells me otherwise....
i sent out a couple emails to whom it might concern, otherwise my other options are -> try to get a hold of asus so i can start the repair process or......... buy a new one, maybe an 8GB?
on a side note, what is currently the cheapest place i can buy a nexus 7 these days? [USA]

jt.one said:
so long story short-
my nexus 7 is like this now-
[click to enlarge]
View attachment 1317991
i am going to assume that i dropped it sometime in the morning and when i checked at night it was like this( dont ask me how it happened, i had no idea until like 10 minutes ago)
1) i assume normal warranty from ASUS will not cover this, correct?
2) i assume i will have to send it in to ASUS for repairs, right?
3) can anybody get me a legit email or number i can contact ASUS? (USA)
4) damn, life sucks.
Click to expand...
Click to collapse
That does suck. There should be warranty information included with the manuals in ur box. If not then just go to their website
Sent from my Black "Destroy Mode" Nexus 7

Point of impact looks like the lower left. RIP N7, the good die young.
Sent from my Nexus 7 using XDA Premium HD app

3vo kid said:
That does suck. There should be warranty information included with the manuals in ur box. If not then just go to their website
Sent from my Black "Destroy Mode" Nexus 7
Click to expand...
Click to collapse
yeah, ASUS website is a mess though, i THINK i just sent an email to them.
Do any of you guys think GOOGLE can help me? their nexus hotline is open 24/7, should i try to give it a shot?

wow.. I cringed when I saw that..
op, so I don't make the same mistake, did you not have a case?
Sent from my DROID X2 using Tapatalk 2

motrinHD said:
wow.. I cringed when I saw that..
op, so I don't make the same mistake, did you not have a case?
Sent from my DROID X2 using Tapatalk 2
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Click to collapse
yeah i didnt have a case on, its funny because i took the case off just this morning cause i had one of those fat bezel cases and it made me unable to play certain games.

jt.one said:
yeah, ASUS website is a mess though, i THINK i just sent an email to them.
Do any of you guys think GOOGLE can help me? their nexus hotline is open 24/7, should i try to give it a shot?
Click to expand...
Click to collapse
Did u buy it from the play store?
Sent from my Black "Destroy Mode" Nexus 7

3vo kid said:
Did u buy it from the play store?
Sent from my Black "Destroy Mode" Nexus 7
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Click to collapse
yeah bought it from play store on june 28 2012,
i was reading upon other people who is in the similiar spot as i am, and they said all GOOGLE did was push them to aSUS and aSUS just told them to start up a RMA and it will be filed as an "out of warranty/customer-induced damage".

jt.one said:
yeah bought it from play store on june 28 2012,
i was reading upon other people who is in the similiar spot as i am, and they said all GOOGLE did was push them to aSUS and aSUS just told them to start up a RMA and it will be filed as an "out of warranty/customer-induced damage".
Click to expand...
Click to collapse
See how much they are gonna charge u, might be better off buying a new one
Sent from my Rooted, LazyPanda, White "Destroy Mode" Evo

3vo kid said:
See how much they are gonna charge u, might be better off buying a new one
Sent from my Rooted, LazyPanda, White "Destroy Mode" Evo
Click to expand...
Click to collapse
yeah I had considered buying a new one too.
it sucks because Asus won't quote you an repair price until they actually have their hands on it. which means I have to waste shipping fees and my own time when I might have an option to get a brand new 8gb sonewhere. I read that Asus charges anywhere from 100-180.... yikes

Probably won't help at this point, but you can get 3rd party warranties that include accidental damage coverage. I got one from Squaretrade for $35 for 2 years. Hoping to never use it, but just cracked my phone screen last week and considering sending it in (phones have a $50 deductable so I'm not sure it's worth it... until it gets dropped in the toilet...).

slack04 said:
Probably won't help at this point, but you can get 3rd party warranties that include accidental damage coverage. I got one from Squaretrade for $35 for 2 years. Hoping to never use it, but just cracked my phone screen last week and considering sending it in (phones have a $50 deductable so I'm not sure it's worth it... until it gets dropped in the toilet...).
Click to expand...
Click to collapse
yeah I seen a lot of posts about square trade from other forums I been reading. normally I'm ultra care about my tech stuff. (my first time experiencing a infamous "cracked screen") so third party warranties never really occurred to me.

ZOMG! It physically hurt me to look at that picture. Oh damn! Sorry man...
Call up Google, explain what happened and pray... But I'm pretty sure they are going to send you to Asus to pay $150 to replace the screen...
Sent from my Nexus 7 using Tapatalk 2

Would your home contents insurance not cover it?

kevvyboy said:
Would your home contents insurance not cover it?
Click to expand...
Click to collapse
This.
You'd be surprised/amazed what homeowners/renters insurance will cover.

dam i need to be more careful, i leave my tablet on my bed when i sleep and sometimes i knock it off while i sleep or even when im watching a video it might fall off if i move it, luckily nothing like that yet

kevvyboy said:
Would your home contents insurance not cover it?
Click to expand...
Click to collapse
My cat pee'd on my monitor, rang insurance and explained what happened, full replacement...was stoked as it was an expensive monitor!
If they cover that, surely they will cover dropping the N7

I actually threw my nexi face down on hard tiles by accident while turning around as my mum called me from the kitchen. Luckily I had the case on and I found no damage on it at all. The only problem I found was that the wifi toggle switch had been frozen, so I just reset it
SO ANYONE READING THIS POST BUY A GODDAMN CASE!!
Sent from my Nexus 7 using Tapatalk 2

arcisbre said:
I actually threw my nexi face down on hard tiles by accident while turning around as my mum called me from the kitchen. Luckily I had the case on and I found no damage on it at all. The only problem I found was that the wifi toggle switch had been frozen, so I just reset it
SO ANYONE READING THIS POST BUY A GODDAMN CASE!!
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Jesus man ......i bought mine but it will only arrive on the 27th. I almost knocked mine over today.
Got to be extra careful until it arrives.
Sent from my Nexus 7 using xda premium

I'm using a TPU back cover at home and a smart cover when outside.
Sent from my Nexus 7 using xda premium

Lost knock on .. Please help

Hey guys.. Yesterday my phone went crazy opening multiple apps.. After that i have lost knock on feature yet it still knocks off. Ive tried the notepad test to find a dead spot and i do have one. I tried a different rom to fix but same problems continue. Does anybody know how to fix this ..
Thanks in advance
Sent from my VS980 4G using XDA Free mobile app

adr83 said:
Hey guys.. Yesterday my phone went crazy opening multiple apps.. After that i have lost knock on feature yet it still knocks off. Ive tried the notepad test to find a dead spot and i do have one. I tried a different rom to fix but same problems continue. Does anybody know how to fix this ..
Thanks in advance
Sent from my VS980 4G using XDA Free mobile app
Click to expand...
Click to collapse
Are you running stock? Aosp? Flash a kernel? The dead spot can't be fixed, could always try formatting data (which means you'd have to set everything back up)? Or use a "return to stock" method and start fresh....
Sent from my VS980 4G using XDA Premium 4 mobile app

Has going back to stock fixed the dead spots. Im thinking i might have to take it back after unrooting it
Sent from my VS980 4G using XDA Free mobile app

adr83 said:
Has going back to stock fixed the dead spots. Im thinking i might have to take it back after unrooting it
Sent from my VS980 4G using XDA Free mobile app
Click to expand...
Click to collapse
Dead spots usually means your digitizer is shot...

Agree with mjones. If you have a dead spot, return to stock, warranty time...
Sent from my VS980 4G using XDA Premium 4 mobile app

Check mine out. 2nd g2 with the same issue. Lost knock on, random phantom inputs, dead zone and complete tantrums like the device it's possessed.
The dead zone is in the exact same spot as my last one and I've found a commonality, the upper edge of the dead zone is in line with the bottom edge of the sim card tray.
Gonna give this device one more chance, CLN shipped today.
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Sent from my VS980

Thanks guys. Took it in to the local verizon store and there sending me another one under factory warranty. Didn't even tried to pop the back lid open lol
Sent from my VS980 4G using XDA Free mobile app

Dork6243 said:
Check mine out. 2nd g2 with the same issue. Lost knock on, random phantom inputs, dead zone and complete tantrums like the device it's possessed.
The dead zone is in the exact same spot as my last one and I've found a commonality, the upper edge of the dead zone is in line with the bottom edge of the sim card tray.
Gonna give this device one more chance, CLN shipped today.
View attachment 2835203
Sent from my VS980
Click to expand...
Click to collapse
Exact same problem here, replacement due in tomorrow.
Sent from my VS980 4G using Tapatalk

scurley1898 said:
Exact same problem here, replacement due in tomorrow.
Sent from my VS980 4G using Tapatalk
Click to expand...
Click to collapse
Mine started doing this last night. Off to the Verizon store in an hour or so... Phone was great so far. A little concerned to hear and read that many people are having this issue.

If you have a dead spot then yeah you need to take it in. I didn't and used the hidden menu fix and it worked perfectly!!

mpetruzz said:
If you have a dead spot then yeah you need to take it in. I didn't and used the hidden menu fix and it worked perfectly!!
Click to expand...
Click to collapse
They are overnighting me a replacement. Mine is still under warranty and it is insured. I hope the replacement is in decent working order.

Haxcid said:
They are overnighting me a replacement. Mine is still under warranty and it is insured. I hope the replacement is in decent working order.
Click to expand...
Click to collapse
From a source I'm told the replacement is a refurbished

simple_fear85 said:
From a source I'm told the replacement is a refurbished
Click to expand...
Click to collapse
I can't speak for other carrier's but that's been standard practice for VZW for a while now. http://m-support.verizonwireless.com/mobl/features.info_cln_replacement.tp_2.html
Sent from my XDABBEB VS98024A v1.2.1 using XDA free mobile app

wow this is really strange. i'm having the exact same issues in the same spot. right along the sim tray. and no knock on.

steveo17 said:
wow this is really strange. i'm having the exact same issues in the same spot. right along the sim tray. and no knock on.
Click to expand...
Click to collapse
Got my replacement the next morning. Works great. The knock on seems to work even better now. Wonder if they put in the knock on update. It is super responsive. Refurbished or not, the phone is in perfect condition. It looked brand new. Back in full working order.
If you are having this issue take it into a corporate store and get them to replace it. All of these G2 should still be under the 1 year mark until October I believe. Mine was 5 months old.

Haxcid said:
Got my replacement the next morning. Works great. The knock on seems to work even better now. Wonder if they put in the knock on update. It is super responsive. Refurbished or not, the phone is in perfect condition. It looked brand new. Back in full working order.
If you are having this issue take it into a corporate store and get them to replace it. All of these G2 should still be under the 1 year mark until October I believe. Mine was 5 months old.
Click to expand...
Click to collapse
Instead of sending in for replacement there is a fix for the knock on not working here in xda. I confirmed it worked because it worked for me a few days ago. I updated my firmware and all is well now.

simple_fear85 said:
Instead of sending in for replacement there is a fix for the knock on not working here in xda. I confirmed it worked because it worked for me a few days ago. I updated my firmware and all is well now.
Click to expand...
Click to collapse
My issue was more than knock on. I had ghost touches and a large dead zone on the screen where touch would not work.

simple_fear85 said:
Instead of sending in for replacement there is a fix for the knock on not working here in xda. I confirmed it worked because it worked for me a few days ago. I updated my firmware and all is well now.
Click to expand...
Click to collapse
^care to elaborate?
My phone has been on JPC's CM11 build since he's released it. never once had an issue and suddenly knock stopped working and i have a dead zone on the screen
Haxcid said:
My issue was more than knock on. I had ghost touches and a large dead zone on the screen where touch would not work.
Click to expand...
Click to collapse
i have the dead zone on the screen about where the sim card tray is and i've previously had erroneous touching on my screen. must be a hardware issue
recall? idk

steveo17 said:
^care to elaborate?
My phone has been on JPC's CM11 build since he's released it. never once had an issue and suddenly knock stopped working and i have a dead zone on the screen
i have the dead zone on the screen about where the sim card tray is and i've previously had erroneous touching on my screen. must be a hardware issue
recall? idk
Click to expand...
Click to collapse
If your still within warrenty take it in after your flash back to stock

simple_fear85 said:
If your still within warrenty take it in after your flash back to stock
Click to expand...
Click to collapse
my replacement is arriving in the mail today

[Q] Nexus Metal Letter Inserts on back of device

The metallic Nexus letter inserts on the back of the device are starting to peel up from the recessed letters. Has anyone else experienced this too? This started happening the day after receiving the phone.

Bohemus said:
The metallic Nexus letter inserts on the back of the device are starting to peel up from the recessed letters. Has anyone else experienced this too? This started happening the day after receiving the phone.
Click to expand...
Click to collapse
pics?

This happened to my nexus 5. Send it back and get a new one?

Happening here too

Lost the curved part of 'n'...
Sent from my Nexus 6 using XDA Premium HD app

Are you guys using cases? Mine looks perfect but I'm using a case.

Pics or it didn't happen lol
---------- Post added at 12:17 PM ---------- Previous post was at 11:37 AM ----------
On a serious note could it be the great I've noticed it can get pretty toasty under heavy use. Could the heat make the adhesive weak?

Happened to me also ... Pulled all the letters out with a needle.

Happened to me today with the X.....super disappointed, I've had it barely 3 days...
I want to glue it back on...anyone has any advice in terms of which type of glue would work best?

Happened to me also. The X on the back started to peel off one of the lines and I pushed it back in. Then later that day I realized that same line was gone and lost somewhere.
I contacted T-Mobile over the phone since I ordered it over the phone and they are shipping me a brand new one overnight. I should receive it tomorrow.
They stated it has not been an issue brought up to them yet so if any of you guys bought it at T-Mobile, go ahead and state there is an issue with it. I just received my case today so it shouldnt be a problem anymore. Sucks that this is definitely an issue though :/

shadowstewie said:
Happened to me also. The X on the back started to peel off one of the lines and I pushed it back in. Then later that day I realized that same line was gone and lost somewhere.
I contacted T-Mobile over the phone since I ordered it over the phone and they are shipping me a brand new one overnight. I should receive it tomorrow.
They stated it has not been an issue brought up to them yet so if any of you guys bought it at T-Mobile, go ahead and state there is an issue with it. I just received my case today so it shouldnt be a problem anymore. Sucks that this is definitely an issue though :/
Click to expand...
Click to collapse
I wonder if using a skin will prevent this issue. I have a skin and a case on my Nexus and its fine.

StiffyBoy said:
Happened to me today with the X.....super disappointed, I've had it barely 3 days...
I want to glue it back on...anyone has any advice in terms of which type of glue would work best?
Click to expand...
Click to collapse
A VERY thin layer of superglue, applied to the phone (not the letters) should do the trick. Make sure you put a very very thin layer, else the superglue will come on top of the letters when squeezed.
P.S. pics?

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i am also having this issue. my n6 is uncased and 5 days old. how do i go about getting a new one from t-mo. i paid for the device outright no jump or anything like that.
thanks.

shakejuhn said:
i am also having this issue. my n6 is uncased and 5 days old. how do i go about getting a new one from t-mo. i paid for the device outright no jump or anything like that.
thanks.
Click to expand...
Click to collapse
Just call T-Mo (or where ever you purchased it from), and tell them to replace it. You should have 15-30 days warranty from the seller (and 1 year from the manufacturer)

ok thanks i will call them now.

shakejuhn said:
ok thanks i will call them now.
Click to expand...
Click to collapse
i call t-mo no dice.
they said phone is out of stock for at least 6 weeks and i can return the phone under buyers remorse and there are no t-mo stores near me with that phone in stick. any one have any other ideas? i would be fine with a replacement letter E. will moto replace this or is the best bet to get through t-mo?

I know that to some folks this issue might seem petty but I'd be pretty damn pissed if this happened to my nexus. This is a 700$ phone and I wouldn't accept anything but a perfect phone. I really wish Google/Motorola had got their **** together for this launch, waiting 6 weeks for a replacement is some bull****.

shakejuhn said:
i call t-mo no dice.
they said phone is out of stock for at least 6 weeks and i can return the phone under buyers remorse and there are no t-mo stores near me with that phone in stick. any one have any other ideas? i would be fine with a replacement letter E. will moto replace this or is the best bet to get through t-mo?
Click to expand...
Click to collapse
Motorola does offer the warranty, so you can certainly contact them, and they should be able/willing to fix/replace it. Note that they (unlike T-mo) may not replace with a new device - they may instead send you a refurb).
T-Mo may be saying 6 weeks just to discourage you from returning it - you could try to ask them to replace it when available (since the problem happened within the remorse period). YMMV though

I found this problem with mine today.
chatted with moto. they told me that they would replace the phone for me. with the advanced exchange policy, they will send a new phone to me (3-5 business days) before i send mine back to them. She assured me that i would not have to wait on any inventory back order time.
i bought my phone through moto.