[Q] - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Just recieved a "NEW" note from a major carrier by post 02/03/12 , the broken seal has been resealed over, and accessories (battery/cable) were not in there right places. The build date is 11/11/11, and firmware is kk5, given that its months old ,I wondered what the build dates on your recent phones are, and could I have your thoughts on the matter please. The phone looks okay, but I don't want a second hand or a refurbished phone if thats what it could be, its not what I've paid for, many others had resealed items sent by post.
thanks.

To know the latest build of each region, you can use either:
CheckFusDownloader OR
visit samsung-update.com OR
check on dr.ketan's post

Carriers have to open the box to put a stamp on the warranty card. You don't have to worry about anything

Related

Have a Kaiser available for anyone interested. -See details however

I really didn't know where to post this as I did not find a buy/sell section here. Mods if this is unappropriate then please remove or move the thread.
I had this posted at howards however a lot of kids are complaigning that it is not functional. Some of you here will defenitely be able to get the device up and about easily though. Read on to understand what I mean.
I offered the device to Pof at first however I havent gotten a reply yet from him so anyone else interested let me know.
I currently have for sale a HTC Kaiser unit somewhat fully functional and in perfect condition. The only problem with the unit is that it requires a reflash of a UK Tmobile Rom specially for the Kaiser. Currently there are no leaked roms for the TMobile UK region that is for the Kaiser. Eventually a rom will be leaked like all other HTC Device roms. However I currently have no use for the device as I have moved onto using a iPhone and am quite happy with it.
This device is a pre-production unit however work perfectly fine. The unit was working 100% correctly until the rom gave out (a personnel I spoke to within HTC stated there was a slight problem with the rom loaded on my device, but when I sent the device in the hardware checked out 100% functional). Only a rom flash with a UK Rom is required. The reason I'm being specific is that the device is CID and Sim Locked.
There are people already offering a Sim Unlock solution, but not CID for the time being. Once CID is offered there shouldnt be any trouble flashing with a Cingular US rom that is already out and about.
The device comes with all accessories and the box, note the box has no designs since it isnt in production, and no manuals are included as well. I suggest those with some knowledge in flashing and ppc handling are more likely to handle and enjoy this device as well as bringing it to life, however it does not require much knowledge to do so.
I will ship out w/ 2nd Day delivery with DHL as well for free.
Price for the unit starts at $775 and is defenitely negotiable for now however those who offer fullprice get first attention.
I WILL NOT ACCEPT TRADES, I ALSO WILL ONLY ACCEPT PAYPAL. Any questions please pm or hit me up on my email at
puerrican85((AT))hotmail.com
Keep in mind although the device is not functional for now it only requires a rom flash to bring it to life.
Where are you located and how can I get more info on this device?
Triune said:
Where are you located and how can I get more info on this device?
Click to expand...
Click to collapse
Located at Scarsdale, NY and work in upper manhattan. I pm'd you as for the info.
sorry can't allow you to sell a bricked phone via this board, thread closed.

NC with new partition schema (photo?)

Hi! a friend of mine is visiting USA next week. I'm considering buying a NC but would prefer to avoid the models with the new partition schema. Could someone please post a photo from the box that identifies this new model? afaik it has some sticker or draw on it.
Thanks in advance!
LU
At this point its probably most of them. I dont believe theres any thing special about the box, you could check serial numbers, and get the lowest one there..
it's a pity, I was hoping to be able to find the previous model in alternative stores, like best buy, wallmart, etc...
Last I heard, the new partition boxes have a blue dot? (A sticker I think...) And that wal-mart had older versions of the nook color for most people that were buying them.
walmart still has older ones as of last week, just look for the first 4 digits of the serial # to be 2010********* or earlier
I just picked one up last week from Walmart. All their stock was under the 201146xxx serial number, and the one I picked up was 201027xxx and had OS version 1.0.1 on it. You shouldn't have any problem still finding them without the new partitioning.
ok I'll ask my friend to look for a 2010xxx S/N.
Thanks for the answers.
Picked one up at the local Walmart this past weekend, got an SN20110701XXXXXXXX model. No blue sticker, old-style eMMC partition and ran stock 1.1

Newegg Galaxy Note question

I bought a Galaxy Note for my wife from a third party on Amazon. First they sent me an unsealed box, later, I never got my ICS update, and now I found out that the chip is effected by brick bug. I got my refund from amazon (they fulfilled the order). I want to get This from newegg. Can someone please tell me if a. newegg is selling sealed boxes, and b. will I get the ICS update?
Thanks guys.
Availibility of ICS update is not related with the device, but it depends on ROM it has installed. If installed ROM have set CSC to a country, where update is not released then you won't get it. But in that case you can manually update it via Odin.
I have a look on link you mentioned and it is N7000 exactly. And again confirm before placing order that they will supply you N7000 only and not a varient.
Regarding faulty chip, that will be there in almost every galaxy Note.
Thanks for your help. What I meant about ICS is that will this version have US warranty and what ROM do newegg Notes use?
What do you mean by US warranty ? If it is bought from within the US then it should be covered by Samsung US Warranties.
As for the ROM, It will most likely come preloaded with GingerBread, However dependant on your region and carrier there may be an ICS OTA Update as soon as you insert your sim and connect to WiFi.
If not, Just use one of the simple way to get ICS manually, Like ODIN flashable ICS.
I have the german note.from amazon. I dont get ota updates...but i can always updste using samsung kies.on my pc
Sent from my GT-N7000 using xda app-developers app
The seller is not responsible for software updates of your device. That's up to the manufacturer.
The "chip" is not affect by a "brick bug". It is a software issue from Samsung's update.
If you actually bothered to read the phone policy which they throw in your face when you buy the phone off neweggs, you'll note that they explicitly say that there is a very high chance that the box is unsealed for the purposes of replacing power supplies or unlocking the phone. And in fact, they are unsealed (at least the one I got was).
In short, you returned a perfectly good phone due to your own lack of research.

[Q] Is my HTC Genuine ?

Hello, I bought HTC ONE brand new from eBay and after short use I found camera issue and the seller exchanged the phone with new one. Next I decided to sell it. After that the new buyer accused me for Fake phone. The main reason is the phone origin is asian, made for the asian region. The phone has firmware updates, Sense 6. I was 100 % sure that is Genuine but the buyer made me doubt a little. So we open a dispute in eBay. I will invite him here and let see who is right. He also said the IMEI number is cloned and the phone is not original.
The question is how to check if the phone is fake or original ? What's are the differences if they look exactly the same ? I think cannot exist fake copy or cloned phone which has the exact same software and hardware specifications as the genuine.
kovu666 said:
Hello, I bought HTC ONE brand new from eBay and after short use I found camera issue and the seller exchanged the phone with new one. Next I decided to sell it. After that the new buyer accused me for Fake phone. The main reason is the phone origin is asian, made for the asian region. The phone has firmware updates, Sense 6. I was 100 % sure that is Genuine but the buyer made me doubt a little. So we open a dispute in eBay. I will invite him here and let see who is right. He also said the IMEI number is cloned and the phone is not original.
The question is how to check if the phone is fake or original ? What's are the differences if they look exactly the same ? I think cannot exist fake copy or cloned phone which has the exact same software and hardware specifications as the genuine.
Click to expand...
Click to collapse
First off hardware specs can be faked easily enough. Most fakes have a mediatech chip and almost no ram. It is very hard to tell for those that dont know what to look for and to be honest you cant really be sure unless you buy it from HTC or a trusted reseller like amazon. I never buy devices off of Ebay anymore as the sellers can seldom be trusted when it come to mobile phones.
Here is the eBay store which I bought it from. As you see he claims that selling Genuine product and they have 99,3 % positive feedback.
http://www.ebay.com/itm/231164036101?_trksid=p2059210.m2749.l2649&ssPageName=STRK:MEBIDX:IT
kovu666 said:
Here is the eBay store which I bought it from. As you see he claims that selling Genuine product and they have 99,3 % positive feedback.
http://www.ebay.com/itm/231164036101?_trksid=p2059210.m2749.l2649&ssPageName=STRK:MEBIDX:IT
Click to expand...
Click to collapse
The first thing that is a give away that it is a fake is that the device doesn't have an 8mp camera. It has a 4mp ultra pixel camera. Don't trust feedback either. Alot of sellers have their friends give them feedback
I know about the camera. He's wrong in the upper description. The phone has 4 ultra mpx.
Look down the Technical Details is shown correct.
Down in terms he's wrote:
All items we sell are 100% Genuine and accurately described in the listings. We will do our very best to provide the highest customers service and aim to keep all customers happy. If you have any problems with the service or items you have received, please do not hesitate to contact us immediately to resolve your concern. For more sales inquiries or better deal , please contact us at [email protected]
Must be a way to find the true is it genuine or not.
kovu666 said:
I know about the camera. He's wrong in the upper description. The phone has 4 ultra mpx.
Look down the Technical Details is shown correct.
Click to expand...
Click to collapse
You can't trust what's on the page. They could put anything there.
There are apps that can ID the processors, etc. on your phone, though I'm not sure if these can be spoofed. But if it comes up with something weird, that would be proof it's a fake.
iElvis said:
You can't trust what's on the page. They could put anything there.
There are apps that can ID the processors, etc. on your phone, though I'm not sure if these can be spoofed. But if it comes up with something weird, that would be proof it's a fake.
Click to expand...
Click to collapse
That's I'm talking about. There must be something that can't be spoofed. For exsample if you make a note which is so good spoofed how you will find if it's fake. There must be something different.
kovu666 said:
That's I'm talking about. There must be something that can't be spoofed. For exsample if you make a note which is so good spoofed how you will find if it's fake. There must be something different.
Click to expand...
Click to collapse
one look at the bootloader screen and a fastboot getvar all
should prove it's real
clsA said:
one look at the bootloader screen and a fastboot getvar all
should prove it's real
Click to expand...
Click to collapse
Even that can be spoofed. The only way to be sure is to by from a trusted source. We have even come across some that have gone as far as coping IMEI number from real devices.
CPU-Z is a reliable software to check hardware, like @iElvis said, I don't know if it can be spoofed, but I personally don't think it can be. Below is an image of CPU and GPU info of a legit HTC m7 (Verizon variant)
Sent from my HTC6500LVW using XDA Free mobile app
Uzephi said:
CPU-Z is a reliable software to check hardware, like @iElvis said, I don't know if it can be spoofed, but I personally don't think it can be. Below is an image of CPU and GPU info of a legit HTC m7 (Verizon variant)
Sent from my HTC6500LVW using XDA Free mobile app
Click to expand...
Click to collapse
Oh It can be. We have come across a few devices that are really good clones. They had to open the phone up to know it was a fake. But some things will give it away. Like most have small ram amounts, low res cameras. Things like that.
I am the buyer to whom the OP sold this device on eBay.
What she has neglected to mention is that the unit, which was originally sourced from Hong Kong, was supplied in entirely counterfeit packaging. The box is made of heavy polypropylene, rather than the card that all HTC's have long since been packaged in, and it has colour photocopied stickers front and back taken from a German language original. These copies also copy the HTC "98% reclyclable" logo that is shown on their authentic card-based factory packaging, despite the fact that clearly none of this packaging is likely to be in any way recyclable...
The box has no IMEI/Pin ID stickering of any kind, which again, is something found on all HTC packaging. The accessories supplied in the box are not those that come with this model, the SIM card pin is a crude copy, not an HTC original, the only paperwork in the box is a black and white photocopy of an HTC manual whereas this model is factory packed with a SIM tool card, a Warranty card, a user agreement booklet and colour manual.
I have come across pretty much this exact packaging (including the German language colour-copied stickering) about 12 months ago on another Hong-Kong sourced HTC One which eventually did prove to be a clone.
Since I'm not going to be opening up the hardware I have no way of determining for sure whether this particular handset is a clone or a refurbed original, what what I can say is it most certainly isn't a "Brand new sealed" unit in "original retail packaging" with a "manufacturers Warranty", which is how the unit was described when listed for sale by the OP, who also made no reference in her eBay listing to the fact that it has been sourced from Hong Kong.
Why you guys don't start a chat discussion with HTC. You will find how to on htc.com. They will ask you to provide them the IMEI and S\N and will tell you that if it's a unit from them or not and if it's under warranty.
And they may ask you some other things that will let you to know if it's a genuine unit.
Uzephi said:
CPU-Z is a reliable software to check hardware, like @iElvis said, I don't know if it can be spoofed, but I personally don't think it can be.
Click to expand...
Click to collapse
As zelendel suggested, pretty much anything can be spoofed if someone is willing to go to enough trouble. Apps like this aren't performing independent analyses on the internals, they're just sending queries to the chips to identify themselves. If the chip has been designed to reply with a false ID, the app won't know the difference.
I just didn't realize people were really going to that level to make fake phones.
What about the imei on the Sim card tray? I doubt if its an original Sim card tray, that it has a faked imei.

US Model XZ1 Compact (from amazon) Fingerprint Sensor Working Out of Box

Just got the device. I had planned on flashing a combination of firmware to enable the fingerprint sensor AND keep T-mobile wifi calling/vo-lte functional before later rooting it. At this point however I have just turned it on to make sure it works and verify wifi calling works.
To my surprise the fingerprint sensor is working out of the box. Can you think of any reason why this would occur?
Obviously I was not surprised at all that i can't seem to enable wifi calling or vo-lte. Does this mean I have an international firmware flashed right out of the box?
POMF2K said:
Just got the device. I had planned on flashing a combination of firmware to enable the fingerprint sensor AND keep T-mobile wifi calling/vo-lte functional before later rooting it. At this point however I have just turned it on to make sure it works and verify wifi calling works.
To my surprise the fingerprint sensor is working out of the box. Can you think of any reason why this would occur?
Obviously I was not surprised at all that i can't seem to enable wifi calling or vo-lte. Does this mean I have an international firmware flashed right out of the box?
Click to expand...
Click to collapse
Maybe you didn't receive a US device or were sold a used device. Was the box sealed? Was is purchased directly from Amazon and not supplied by a third-party seller? From what I can tell Amazon itself does not seem to be selling those, only selling copies supplied by third-parties.
If box was not sealed, I'd say chances of it being a new phone are unlikely. Maybe like-new refurbished/used. That's very common.
I thought that was odd. The box wasn't sealed. Got it for 399 but it didn't say it was refurbished.
Does this mean battery life will be be garbage? That's my biggest fear with used. I baby my batteries.
I'm gonna reflash the firmware but if I can't get it to work I'm going to have them send me another.
New XZ1 Compact US Warranty/Latin American Firmware
So I checked the seller listing. Claims that it is "new" and "us warranty."
I've contacted Sony to see if they can give me any information on the device. I was hoping I could tell if it was refurbished based on the IMEI but doesn't look like that's possible.
I've reached out to the seller to see what they say and give them the opportunity to make it right.
However I did some digging with the secret phone codes... to find the firmware cda number. I cross referenced it with xperifirm. Turns out it's a generic latin american firmware. I'm trying to give the seller the benefit of the doubt, but I can't fathom any reason latin american firmware should be present on a new us warrantied device.
I'm going to wait to see what they say. It's killing me because I want to start customizing it.
POMF2K said:
So I checked the seller listing. Claims that it is "new" and "us warranty."
I've contacted Sony to see if they can give me any information on the device. I was hoping I could tell if it was refurbished based on the IMEI but doesn't look like that's possible.
I've reached out to the seller to see what they say and give them the opportunity to make it right.
However I did some digging with the secret phone codes... to find the firmware cda number. I cross referenced it with xperifirm. Turns out it's a generic latin american firmware. I'm trying to give the seller the benefit of the doubt, but I can't fathom any reason latin american firmware should be present on a new us warrantied device.
I'm going to wait to see what they say. It's killing me because I want to start customizing it.
Click to expand...
Click to collapse
I think I may have bought from the same seller you have. Did you return the phone or did you do something else? I called Sony too but from what they are telling me if i understood them right, If i change the latin american firmware to US firmware, I might lose my warranty.
whatsadophone said:
I think I may have bought from the same seller you have. Did you return the phone or did you do something else? I called Sony too but from what they are telling me if i understood them right, If i change the latin american firmware to US firmware, I might lose my warranty.
Click to expand...
Click to collapse
Likely you won't have any warranty anyway as it isn't a US based device. Who knows?
I kept it anyway since I can't seem to find a new US device for a good price. I'm not pleased with that company though. I wanted them to send me a guaranteed new model since it came unsealed, with the warranty expiring before a year past my purchase date, and since I talked to sony and named they might have the IMEI logged. But they wanted me to first return the device and then they'd send out a new one. Had that happen too many times and then there is no replacement. What really upset me was that they fully acknowledged they are selling Non-US models but never changed the listing and would not give a discount for the less than authentic product.
I notified Amazon of the fraudulent ad. I doubt it will do anything. Perhaps you should do the same.
My thought about warranty is you could always play dumb with Sony and then the company you bought it from might actually be liable since they sold it as a US warrantied device. I wouldn't hold my breath though. In my case I'm going to unlock the bootloader, root it, etc so the chances of me sending it to Sony are very slim.
Do you ever notice how the manufacturer is always careful to say that you "Might lose your warranty"?
I always interpret that as it is probable that you will be denied a warranty claim until you get really angry with them and only then do you get what you deserve at the expense of your blood pressure rising excessively and causing the support rep to hate his/her job even more.
Eh, I got the same device from an Amazon reseller back in April. It was the Mexican firmware and all I had to do was change the language. FPS worked great out of the box so I didn't complain. The battery still works great to this day, and it was a flawlessly new device when it was delivered.
In late 2017 I flashed an X Compact to the UK firmware when I bought it used last year. Days later a portion of the screen died exactly one week before the warranty ended. I called up Sony to get an RMA # and after going through their diagnostics process all they asked was where I purchased the device from. I just said "Best Buy" and no other questions were asked, they gave me an RMA. I sent them the UK-flashed X Compact, they simply re-flashed it to the US firmware and fixed the screen so it worked like new.
I was pleased Sony didn't try to weasel out of fixing it, even though they could have argued their case. Definitely did NOT have that experience with LG when my US-bought Nexus 5 broke under warranty.
POMF2K said:
Likely you won't have any warranty anyway as it isn't a US based device. Who knows?
I kept it anyway since I can't seem to find a new US device for a good price. I'm not pleased with that company though. I wanted them to send me a guaranteed new model since it came unsealed, with the warranty expiring before a year past my purchase date, and since I talked to sony and named they might have the IMEI logged. But they wanted me to first return the device and then they'd send out a new one. Had that happen too many times and then there is no replacement. What really upset me was that they fully acknowledged they are selling Non-US models but never changed the listing and would not give a discount for the less than authentic product.
I notified Amazon of the fraudulent ad. I doubt it will do anything. Perhaps you should do the same.
My thought about warranty is you could always play dumb with Sony and then the company you bought it from might actually be liable since they sold it as a US warrantied device. I wouldn't hold my breath though. In my case I'm going to unlock the bootloader, root it, etc so the chances of me sending it to Sony are very slim.
Click to expand...
Click to collapse
That's a bit annoying. Anyway, I'll report the seller too. I mean the phone looks like it's working great but because of the price, it's kinda annoying me a bit that I paid that price for a non brand new phone. I mean if they refund me a little bit, i think i'd be okay with it. They even emailed me back before I bought it saying that it does have US Warranty.
Also can anyone confirm if I change the firmware to the US firmware that doing that doesn't really remove the warranty? I mean i'm not rooting it or anything yet. Also, if I use like a UK firmware, would T-Mobile VoLTE and Wifi Calling work so that I can keep the fingerprint scanner?
whatsadophone said:
Also can anyone confirm if I change the firmware to the US firmware that doing that doesn't really remove the warranty?
Click to expand...
Click to collapse
No one here can confirm it, only provide anecdotal evidence. My post above says Sony will still honor the warranty

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