I have two ActiveSync exchange accounts I need to set up...one sets up fine (no domain) but the other continues to error out. They are the same settings I used on my Droid Charge for the two weeks I had it, the same settings I used on my G2 for the year I had it, and even works in Touchdown on the D3, but not on the standard software on the phone...
Anybody else successfully setup an exchange account with domain?
Code3VW said:
I have two ActiveSync exchange accounts I need to set up...one sets up fine (no domain) but the other continues to error out. They are the same settings I used on my Droid Charge for the two weeks I had it, the same settings I used on my G2 for the year I had it, and even works in Touchdown on the D3, but not on the standard software on the phone...
Anybody else successfully setup an exchange account with domain?
Click to expand...
Click to collapse
I set mine up with domain, as I did a thousand times on Tbolt. Piece of cake. Immediately go into manual of course and go from there. I have not set up two accounts however.
Are you using a self signed SSL certificate? I'm waiting back for official word from Motorola, but I think the Droid 3 doesn't support it, which makes no sense since every other droid has (and Android in general).
I fear for what Blur is going to do to this phone.
lol, the blur on this phone is better than any android skin or aosp... by far.... and i'm coming from a DX and hate blur.
I've had a droid since day one, I can't wait to get asop or cyanogen running on this. I love the hardware and speed of the phone, but after running cyanogen the last 1+ years, its hard to live with the stock moto blur
I agree, cant wait to get CM on this. The bloatware sucks, and although the phone is fast I know it would be a lot faster on CM....
for now though, I'm actually not annoyed with blur (yet)
neonerz said:
Are you using a self signed SSL certificate? I'm waiting back for official word from Motorola, but I think the Droid 3 doesn't support it, which makes no sense since every other droid has (and Android in general).
I fear for what Blur is going to do to this phone.
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Click to collapse
I'm not sure, I just know that SSL is needed for the account settings to work, and that my account works fine in Touchdown, but when I set it up in the stock "email" app, it errors out. And yes, I'm connecting manually and inputting the correct server address...
Code3VW said:
I'm not sure, I just know that SSL is needed for the account settings to work, and that my account works fine in Touchdown, but when I set it up in the stock "email" app, it errors out. And yes, I'm connecting manually and inputting the correct server address...
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Click to collapse
Im getting the same issue, trying to load up my regular email account.
I manually put all the right values in, as I have in the desktop email program, thunderbird, to no avail.
Anyone got a clue what is wrong?
I was able to sync my work exchange account no problem, went pretty easy.
What are you guys trying to connect to?
Exchange Server ? Do you know what version?
lordgodgeneral said:
I was able to sync my work exchange account no problem, went pretty easy.
What are you guys trying to connect to?
Exchange Server ? Do you know what version?
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Click to collapse
Just my regular ISP's email account.
UPDATE: Went to my ISP's site for instructions. Seems on the android, Mediacom wants secure authentication to retrieve emails.
Thunderbird doesn't require that to log in, for some reason.
Touchdown, which works with this account on the D3 btw, says this:
Connection Mode: ActiveSync ONLY
"Uses SSL" and "Fetch and trust certificate (not recommended)" are both checked.
When I go to Refresh ActiveSync Settings in Touchdown it says:
Versions:Microsoft-IIS/7.0,1.0,2.0,2.1,2.5,12.0,12.1
Policies:SET
Again, this email account has been properly setup on:
Droid Charge running 2.2
T-Mobile G2 running CM7 and CM6
T-Mobile MyTouch Slide running CM7
Yet, when I put in the settings into EMAIL on the Droid 3 it comes back with "Error: Count not connect to server."
Ive noticed one thing with exchange emails the last couple days and wanted to see if others were having it.
Has anyone had emails cut off, like its only loading some of the message. I get daily email updates on some xda threads, and it seems if they are very long it cuts it off and you can't read the whole message. Didn't have this problem on my old droid so must be something in motorolas new setup.
lordgodgeneral said:
Ive noticed one thing with exchange emails the last couple days and wanted to see if others were having it.
Has anyone had emails cut off, like its only loading some of the message. I get daily email updates on some xda threads, and it seems if they are very long it cuts it off and you can't read the whole message. Didn't have this problem on my old droid so must be something in motorolas new setup.
Click to expand...
Click to collapse
I've seen it, but I'm not seeing it right now when I check my email. Perhaps I changed a setting but I do remember having to select something to see the rest of the email.
Should i contact motorola?? Why should i have to pay $20 for touchdown because they put a defective email client on the phone?
Code3VW said:
Should i contact motorola?? Why should i have to pay $20 for touchdown because they put a defective email client on the phone?
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Click to collapse
Motorola's software isn't defective and works as intended. The corporate sync doesn't trust self signed certificates. But there are ways to work around this and later set the account to not verify it's certificates. First you need to either setup the account while on wifi on the same network or setup activesync to answer http requests. Meaning allow insecure connections. Once you do this you can setup the account insecurely, then goto settings -> accounts -> the email account in question and deselect the verify certificates option. Yes I agree that motorola is a pain for doing this, but the device is actually more secure disallowing self signed certificates.
I have to use K-9 Mail for my corporate, since Motorola doesn't support self-signed certificates.
spruleme said:
Motorola's software isn't defective and works as intended. The corporate sync doesn't trust self signed certificates. But there are ways to work around this and later set the account to not verify it's certificates. First you need to either setup the account while on wifi on the same network or setup activesync to answer http requests. Meaning allow insecure connections. Once you do this you can setup the account insecurely, then goto settings -> accounts -> the email account in question and deselect the verify certificates option. Yes I agree that motorola is a pain for doing this, but the device is actually more secure disallowing self signed certificates.
Click to expand...
Click to collapse
I cannot setup the account while on the same wifi network, as there is no wifi allowed on that network. How do I "setup activesync to answer http requests?" Thanks for the above info and your help in the future with this.
If its any conciliation I cannot get my work mail to sync regardless of allowing or disallowing the self signed certificate. I will have to try it over WiFi to see if that helps, and I wasn't trying to use exchange either.
I do however consider the mail client defective as I did not have this issue on previous Moto Android 2.2 devices.
I recently stopped working for my last employer. I had a corporate sync set up.
I can remove the account find, however when after removing the account I wanted to go ahead and remove them as a system admin since they obviously will not be needing admin privs on my phone because I am not using their email.
This doesnt seem possible for some reason, there is no check box next to it in the system admins list, and when I tap on it the option to deactivate is greyed out.
This is on a bionic running stock 2.3.4
Anyone have any ideas?
Yep.
Call your former employer and female dog
Sent from my DROID BIONIC using xda premium
My phone:
VZN DE Moto x
4.2.2 after upgrade to 4.5 then downgrade to 4.2.2
Unlocked boot loader
Rooted
OLD: I've had this issue since my DE came or of the box and sync'd with activesync the first time. Although I have the proper contacts displayed and they are marked to sync my contacts from my corporate email don't display in my people app. If I use touchdown they sync and display perfectly fine. All my Google contacts sync without any issue. They didn't work on 4.2.2 as phone was shipped nor after official 4.4 OTA update and not after root and revert back to 4.2.2. I've consulted with our IT&S folks and they tell me the servers are current and don't have any reports from others with issue like this. Anyone have any clue what might be the issue?
NEW: I was out playing with kids left my phone in to charge. When I checked it next it was wiped. I still had root however and the 4.4 update was in the process of downloading. I let it finish, froze motoOTA and delete the cache update file to prevent install. Anyone ever had the issue of a spontaneous wipe?
Sent from my XT1060 using xda app-developers app
So.... I stated my problem incorrectly. I realized my corp contacts do sync they just aren't displayed.
I looked in the apps and see that there is 7 MB of data in contacts storage. That's about right for around 1900 contacts. Yeah it's a lot, I know I need to do some housekeeping but that's what a sales job will get you.
Anyway, I deleted all my gmail contacts and corp contacts thinking maybe a fresh reload would help. I only reloaded my corp contacts and while contacts storage data is back they aren't displayed.
I've tried removing and adding back my corp account to see if that would work but no dice.
I got touchdown installed and sure enough the corp contacts sync and display just fine but they still don't show up in the people app.
I have the appropriate "contacts to display" checked, our work servers haven't changed/updated since I was on my RAZR m (when I didn't have issue with contacts) it's all been since I got this DE moto x phone.
Where is the vcard or whatever the people app uses to display contacts? Does it need to be named something special?
Would the Motorola digital personalization app be causing any conflicts?
I've got contacts apk and odek.... should I?
Is there a log or something I could run and post for someone to review?
This is driving me up the wall...at my wit's end. anyone have any ideas?
Sent from my XT1060 using xda app-developers app
Another strange action is if I export the contacts from the corp people app to storage (still nothing on the display) then import that same vcf file back to people all my contacts are there.
Sent from my XT1060 using xda app-developers app
I'm running Bad Boys 2.1 ROM on a HK Phone. All is running pretty good.
Except one annoying issue.
If I read my email on my phone, the read status is not pushed back to the server unless I manually force an Update.
If I change the Read Status on My Desktop it will instantly show on the Phone.
If I change the Read Status on My Phone it will not reflect status on the Desktop unless I force an Update.
This is happening with both Hotmail.com (using exchange) and my corporate account running Exchange 2013.
I have Push Enabled on both accounts.
I'm using the HTC Native Email app (with 2 Exchange Accounts and 1 Pop account).
I think this issue causes other problems too that if I take a long time to compose a message on the phone, such that it saves a temporary draft. Then when I eventually send the message the Draft is gone off the phone but still exists on the Desktop in the Draft Folder. It never sends the notification that the Draft was sent. Just like it doesn't send the Read Status.
I'm not sure if this is an Android issue, HTC issue or my particular ROM issue.
I suspect if I set the account to Poll Every 5 Minutes instead of Push it would work. But I really like Push.
mswlogo said:
I'm running Bad Boys 2.1 ROM on a HK Phone. All is running pretty good.
Except one annoying issue.
If I read my email on my phone, the read status is not pushed back to the server unless I manually force an Update.
If I change the Read Status on My Desktop it will instantly show on the Phone.
If I change the Read Status on My Phone it will not reflect status on the Desktop unless I force an Update.
This is happening with both Hotmail.com (using exchange) and my corporate account running Exchange 2013.
I have Push Enabled on both accounts.
I'm using the HTC Native Email app (with 2 Exchange Accounts and 1 Pop account).
I think this issue causes other problems too that if I take a long time to compose a message on the phone, such that it saves a temporary draft. Then when I eventually send the message the Draft is gone off the phone but still exists on the Desktop in the Draft Folder. It never sends the notification that the Draft was sent. Just like it doesn't send the Read Status.
I'm not sure if this is an Android issue, HTC issue or my particular ROM issue.
I suspect if I set the account to Poll Every 5 Minutes instead of Push it would work. But I really like Push.
Click to expand...
Click to collapse
Strange.. i would double check your active sync devices and make sure you haven't exceeded your company's device limit. You can do this through OWA go to options, then phone.
I've had this lg g4 for about two hours now and i have been unable to get my outlook email account to sync. previously on my lg g3 it was as simple as just logging in and it would sync however now on my lg g4 it wont even allow me to add the email account. starting from a factory reset i go into the email application and select Microsoft exchange. from their i attempt to log into my account. then it tells me its checking auto info then after a couple seconds it says in a pop up. setup incomplete. cannot connect to server. check network connection and info, then try again. ( i have tried doing it on my data network and on my wifi both give the same result) then it brings me to the manual setup ( server address domain etc) ive googled and searched and tried different ports and server addresses to no avail and i am dumbfounded as to how i am supposed to sync my account to my phone. another perplexing thing it seems is that even the outlook app from Microsoft on the play store gives me the same behavior saying it cannot reach the server and using exchange services apk. gives the same behavior (gave me error code: status 110). the other odd thing is that i can make it sync just my outlook mail (using pop?) however not my calendar contacts etc. any ideas?
my g3 never exhibited any of this behavior.
scouter238 said:
I've had this lg g4 for about two hours now and i have been unable to get my outlook email account to sync. previously on my lg g3 it was as simple as just logging in and it would sync however now on my lg g4 it wont even allow me to add the email account. starting from a factory reset i go into the email application and select Microsoft exchange. from their i attempt to log into my account. then it tells me its checking auto info then after a couple seconds it says in a pop up. setup incomplete. cannot connect to server. check network connection and info, then try again. ( i have tried doing it on my data network and on my wifi both give the same result) then it brings me to the manual setup ( server address domain etc) ive googled and searched and tried different ports and server addresses to no avail and i am dumbfounded as to how i am supposed to sync my account to my phone. another perplexing thing it seems is that even the outlook app from Microsoft on the play store gives me the same behavior saying it cannot reach the server and using exchange services apk. gives the same behavior (gave me error code: status 110). the other odd thing is that i can make it sync just my outlook mail (using pop?) however not my calendar contacts etc. any ideas?
my g3 never exhibited any of this behavior.
Click to expand...
Click to collapse
1) Did you try setting up exchange email from settings>accounts&sync and then add account and pick exchange? This is how I did and it is working just fine and I can sync my calendar + email.
2) Did you update built in LG Apps? Settings>About phone>Update center> App Updates and see if there are any updates(there is an exchange app which will also be updated)
Charkatak said:
1) Did you try setting up exchange email from settings>accounts&sync and then add account and pick exchange? This is how I did and it is working just fine and I can sync my calendar + email.
2) Did you update built in LG Apps? Settings>About phone>Update center> App Updates and see if there are any updates(there is an exchange app which will also be updated)
Click to expand...
Click to collapse
i have tried both thoes things. i already updated the app prior to attempting to set up the exchange email. i even went reset my phone and tried to do it without the update to lg apps (email app + exchange)
scouter238 said:
i have tried both thoes things. i already updated the app prior to attempting to set up the exchange email. i even went reset my phone and tried to do it without the update to lg apps (email app + exchange)
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Click to collapse
1) Are the APN settings correct and selected under settings>more>mobile networks>access point names?
2) May I assume that you have data connection if not using WiFi? - you did indicate that you tried both, but just wanted to make sure.
3) Also set up exchange server could have some outage and it isn't the phone's issue. Keep trying, because it does work on my phone.
Charkatak said:
1) Are the APN settings correct and selected under settings>more>mobile networks>access point names?
2) May I assume that you have data connection if not using WiFi? - you did indicate that you tried both, but just wanted to make sure.
3) Also set up exchange server could have some outage and it isn't the phone's issue. Keep trying, because it does work on my phone.
Click to expand...
Click to collapse
1. the apm settings are correct and im connected to tmobile lte.
2. ive tried using both the wifi and straight data connection
3 Oh thank god it finally worked apparently it was an outage ( would have been nice to have been told it was) i just got it to connect.
thank you for taking the time to try and help me!
Try to reboot your phone maybe
We have Office 365 at my workplace. When I punch in my email in the Outlook app, I just get: "There was a problem accessing the site. Try to browse to the site again." It was working prior to rooting.
Are you using 2-step authentication? If so you need to use and Create a new app password from your security and password settings under Account Settings on the MS site. This is if you are using the regular email app vs the Outlook.com app from MS.
NM. See you got it working and was outage related. My bad.
Glad the OP was able to get this resolved ... I too use exchange for work and simply wanted to share my preferred exchange email app.
https://play.google.com/store/apps/details?id=com.ninefolders.hd3
It's a bit pricey, but man is it leaps and bounds better than any other app I've used! Great support from the developers too!
/end shameless plug
LOL
G4'ed it!