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Hiya...
Rooted/Nandroid with Bootstrapped Recovery..
I was in the car today,device charged about 40%, noticed the Bionic (for the first time) spontaneously booted. Got the boot screen icon, then black.
Went home, pulled the battery, put in the dock, nothing. Battery back in, nothing.
I think I've eliminated the battery as the cause.
Called Verizon, level 2 tech, offered to send a replacement; I opted to go the the brick and mortar store in the AM so as not to wait for 2 days.
Three questions:
Any chance that this is software related? Rooting app or Bootstrap app related? I think not, as in the dock without a battery it should at least start to light up, no?
If I'm correct, am I in jeopardy of voiding my warranty as the phone's rooted? (Not that they could tell).. ?
Anything else to try b4 swapping the phone?
Thx
Alan
arcopress said:
Any chance that this is software related? Rooting app or Bootstrap app related? I think not, as in the dock without a battery it should at least start to light up, no?
Click to expand...
Click to collapse
No, MOST* smart phones cannot run on AC power alone. They require some charge on the battery in order to boot.
*added the emphasis before someone comes running in because their OG Droid/Nexus One/RAZR/POS flip phone/whatever could run off AC power alone.
arcopress said:
If I'm correct, am I in jeopardy of voiding my warranty as the phone's rooted? (Not that they could tell).. ?
Click to expand...
Click to collapse
Rooting your device may void your warranty. Most of the time if it's a physical problem and not related to software, the warranty will still be honored. However, it'll probably be an uphill fight.
arcopress said:
Anything else to try b4 swapping the phone?
Click to expand...
Click to collapse
I'd try to get ahold of another battery. I'm willing to bet that yours is defective.
I thought that the Bionic would light up in the dock with the battery removed?
alan
arcopress said:
I thought that the Bionic would light up in the dock with the battery removed?
alan
Click to expand...
Click to collapse
Why would it?
The dock is just an AC charger with a stand.
Try fastboot. Rsd lite. Fxz file
Sent from my ADR6400L using xda premium
With my Droid X and a dead battery the phone would have to sit about 5 minutes and charge before it would come on at all. Wall charger, not USB via computer.
Sent from my DROID BIONIC using XDA App
its true that the bionic will have to charge for at least a couple minuets to turn back on. i have run mine totally dead and it will not power up untill it has charged for at least three to five plus minuets. although it will light up about three seconds after the charger is pluged in and even show the battery pic and charging. first thing you need to do is with battery back in the phone and a regular charging cable pluged in the phone other end, usb, pluged into your computer run adb or what ever you use and find out if it showes any devices at all being connected. you should be able to see this in the rds also. run rds app, then plug in phone using a rear usb port
jess086 said:
its true that the bionic will have to charge for at least a couple minuets to turn back on. i have run mine totally dead and it will not power up untill it has charged for at least three to five plus minuets. although it will light up about three seconds after the charger is pluged in and even show the battery pic and charging. first thing you need to do is with battery back in the phone and a regular charging cable pluged in the phone other end, usb, pluged into your computer run adb or what ever you use and find out if it showes any devices at all being connected. you should be able to see this in the rds also. run rds app, then plug in phone using a rear usb port
Click to expand...
Click to collapse
yep, it's true.
I ran my bionic's battery dry the first day I had it. I was trippin out thinking it was broken or something.
After about 5-10 min of charging, I noticed it had a charging Icon.
I realized that I was upset over nothing.
I put it in the wall charger for the 10th time and noticed after about 10 minutes that it lit up with the boot screen, then the battery icon, which showed 0 percent... then it died. So it does look to be the battery. That's good news, I guess. Should I try to get a replacement from VZW, or spare the cross-exam about rooting and fork out the cash for a new battery?
If you want to spare yourself of the cross exam about root, get a new extended battery. Or if you firmly believe that the battery was defective to begin with, then stand your ground and ask that you be given a new one.
You should be fine taking it in. I would do what has been stated and just get a new battery because if it isn't that then it is a hardware issue and that isn't the roots fault anyways.
Also as a kind of FYI thing, Verizon does not do in store warranty replacements anymore(an exception being if you're within the 14day WFG period and the phone is ruled DOA). VZW, in store, does 5 day(overnight if you have insurance) shipping for free. If you want it sooner, you pay the shipping cost. Further, warranty replacement phones do not come with a new battery. They use the old phone's battery.
Where I'm going with this is always start with the battery in situations like this. That can be warrantied in store on the spot. Also make sure you're going to a corporate location.
Sent from my DROID BIONIC using Tapatalk
Like most cell phone batteries, they aren't designed to be completely drained.
I recommend charging it full, waiting tell it gets to about 10%, then charge it fully one more time.
After that charge, your battery should last you all day.
No need to waste money on an extend battery.
Sent from my DROID BIONIC using xda premium
Don't worry, you're not the first to have a dead phone. I had to go get a new one after three days.
Couldn't get booted past Motorola splash through any method, and an unlocked bootloader may have helped. But, in the past, and Verizon was happy to hand over a new one.
Wish I had more useful information, but I don't. So, good luck on getting your beast tamed.
Sent from my DROID BIONIC using xda premium
Update...
Went to the VZW store at 9... tech swapped out the battery for a new one. NO GOOD. Nothing.
Probably a good thing, as this way they couldn't void the warranty when they discovered it was rooted
Replaced the phone (17 days after purchase; had to get the mgr to approve a swap)..
Restoring apps as we speak..
Makes one wonder what's up with Motorola's QC dept.
Last night when I went to bed, the last thing I did was to check if my alarm was set, which is was. The phone was in no weird condition, working as it was supposed to. I left the phone with the charger plugged in over the night.
Then I woke up this morning and couldnt get the screen on. First I just thought it was a SOD, so I removed the battery and tried to reboot it.. but nothing. Phone wont boot neither normally, in recovery or in download mode. Even when I connect the charger there is no activity on the screen, completely dead.
What could have happend? As I said the phone worked just fine last night and noone has touched it over night.
I was running paranoid android 0.3, with the kernel that is delivered with the ROM.
Any toughts? I have ordered a JIG from ebay, and im gonna try and see tomorrow if my friends JIG will work on the note, his JIG is for Galaxy SII.
Any reaction when connection it to a pc?
Or do you have a friend with a Note? Maybe you could try with another battery. I would do that.
/CK
No reaction to a PC, will try with another battery this weekend when I see my brother who also has a Note.
Seems weird tho that the battery would just die like that?
If I don't remember wrong, it's not a good idea to let the battery run dry depending on what rom you use. If it runs dry you cannot turn on the phone and the phone won't react to charger.
I would try with your brothers battery and see if there's any reaction. Or do you have a charger to directly charge the battery?
/CK
The battery was on 10% when I went to bed, with the charger plugged in.
How do you charge the battery directly? I could check at work tomorrow with a voltmeter and see if the battery is drained or not.
I checked my battery at work today with a voltmeter to see if it had any juice in it, turned out to be completely dead. 0 voltage.
Sent from my HTC Wildfire using xda app-developers app
Bolini900 said:
I checked my battery at work today with a voltmeter to see if it had any juice in it, turned out to be completely dead. 0 voltage.
Sent from my HTC Wildfire using xda app-developers app
Click to expand...
Click to collapse
Buy new battery.
I have ordered one from ebay but delivery will take atleast 2 weeks.
Sent from my HTC Wildfire using xda app-developers app
Hey. I just had this issue today. I thought my phone got bricked without doing anything. I was using it then 10 mins later it won't respond when i took it out of my pocket..
I had about 80% battery when it died this morning. I tried to boot it to recovery or download mode but nothing....
I finally tried using my bro-inlaw's battery but still nothing...
I blew my battery contacts and pins... Removed the sim and sdcard then placed battery back.
Tried turning it on normally... It did! My battery was at 59% when it finally turned on..
I'm on PA v0.4 with white gnote unit.
I think it may have been the unit acting up, not the rom.
Any thoughts?
Sent from my GT-N7000 using XDA Premium HD app
I checked with my brothers battery yesterday and the phone started without problems, also plugged in a charger and it was charging as it should.
Must have been my old battery that just went dead?
Bolini900 said:
I checked with my brothers battery yesterday and the phone started without problems, also plugged in a charger and it was charging as it should.
Must have been my old battery that just went dead?
Click to expand...
Click to collapse
it could be the cause with your phone, but for me, no, because i'm still using the same original battery that came with the phone. and it's working without issues now.
However, I did a clean install of PAv.4 after it started working again just in case.
Weirdest thing happend, I tried to charge the phone again last night and all the sudden it worked.
So now I have two new batteries traveling to me from China that I no longer need
Hi, thx in advance for help.
I have a 32gb Touchpad running CM9a2 & WebOS 3.0.4, and I can't get it to turn on in any way. :crying:
I've tried a bunch of stuff before I came here, so here's what I've done so far.
Charged TP overnight w HP charger, then:
Held down for 2 mins:
Power, Home
Power, Home, Vol Up
Power, Home, Vol Down
Power, Vol Up
Power, Vol Down
Home, Vol Up
Home, Vol Down
Held Power while repeatedly hitting Home for 1 minute
Held Home while repeatedly hitting Power for 1 minute
Left the TP alone for 3 days, then repeated the above.
Charged the TP through my laptop's USB port, then repeated above. (The logic was, a smaller flow of electricity might juice a drained battery.)
Called HP - I'm out of warranty and this would be $300 to fix! Might as well buy a new tablet for that, not that I can afford to anyways. Moving on...
HP guy did turn me on to WebOS Doctor, which I tried. Here's what I've done so far:
Charged the TP overnight w the HP charger.
Ran WebOS Doctor from powershell (used these instructions: www webos-internals org/wiki/How_To_Recover.
Couldn't get past "Next", and got this error in the powershell:
com.palm.nova.installer.recoverytool.runner.DeviceDiscoveryRunner$DeviceDiscoveryThread run INFO: got devices 0
Tried unplugging and replugging in the TP, no change.
Tried stopping and starting the Novacom service, no change.
Tried holding Power and pressing Center 10x, then holding Power and VolUp, as per 4a from here:
kb.hpwebos com /wps /portal /kb /common /article /44768_en .html (remove spaces).
I don't know what to do next!
Advice greatly appreciated.
Thank you!
Did it die before you had this problem?
Just keep trying to get some power into it...
For mine it usually comes around after I put it on the charger and then press and hold the power and home buttons for a few minutes. But everyone has a different trick that works for them...
In my opinion you would have to try very hard to brick your TouchPad, trust me, I've tried
Sent from my SAMSUNG-SGH-T989 using xda premium
---------- Post added at 07:22 PM ---------- Previous post was at 07:18 PM ----------
One other trick that I didn't see in the OP that I have heard works for some is plugging it in and unplugging it over and over again. But unplug from the wall charger, not the outlet because the DC converter will hold a small charge.
Sent from my SAMSUNG-SGH-T989 using xda premium
I have used the touchstone charger on the 2 occasions it has happened to me and this has worked .they cost about £25/30 on Amazon or eBay.
See this article from Reverend Kyle http://www.reverendkyle.com/index.php/articles/146-hp-touchpad-charging-issues-solution
Good luck.
-SGA- said:
Did it die before you had this problem?
Just keep trying to get some power into it...
For mine it usually comes around after I put it on the charger and then press and hold the power and home buttons for a few minutes. But everyone has a different trick that works for them...
In my opinion you would have to try very hard to brick your TouchPad, trust me, I've tried
Sent from my SAMSUNG-SGH-T989 using xda premium
---------- Post added at 07:22 PM ---------- Previous post was at 07:18 PM ----------
One other trick that I didn't see in the OP that I have heard works for some is plugging it in and unplugging it over and over again. But unplug from the wall charger, not the outlet because the DC converter will hold a small charge.
Sent from my SAMSUNG-SGH-T989 using xda premium
Click to expand...
Click to collapse
This is the first time the TP wouldn't charge. In the past, every time I drained the battery, I'd reconnect to the charger, get the lightning bolt, and eventually it'd start up again.
How long do you usually hold the Home and Power buttons? More than 5 minutes?
Never heard of the plugging/unplugging from the wall cycle. How quickly do you cycle? Once per second? Once per minute?
It's reassuring to hear these are tough to brick. Will report back with results when I have some. Thx!
@sstar - That's an amazing and reassuring link. Will definitely be looking into a touchstone. TY!
Happened to many early touchpads including mine.
Had to send it in to fix.
Did read that HP told someone to press one of the buttons 20+ times while holding the other made it wake up and charge.
(I can't remember which button was the one to hold.)
This worked for at least a couple people.
Nine times out of ten this is just a bad charger cable. I had it happen and went the route buying a TS charger only to find out later a $3 cable fixed the problem.
Edit: BTW, I've got a TS charger I'll sell cheap. lol
lewmur said:
Nine times out of ten this is just a bad charger cable. I had it happen and went the route buying a TS charger only to find out later a $3 cable fixed the problem.
Edit: BTW, I've got a TS charger I'll sell cheap. lol
Click to expand...
Click to collapse
If your you're UK based I am happy to take it as I don't mind a spare and find it a great piece of kit.
sstar said:
If your you're UK based I am happy to take it as I don't mind a spare and find it a great piece of kit.
Click to expand...
Click to collapse
Sorry. USA.
lewmur said:
Sorry. USA.
Click to expand...
Click to collapse
No problem, but I would look to keep it as there is no other Tablet that I know of that has an inductive charger. Which is why I am sticking to my HP rather than moving on to a Samsung or anything else that isn't an iPad.
When I bricked my TP I had a boot loop from the initial HP boot. But I just left it on the charger while it looped for a couple days ran webos doctor 3.0.0 and then upgraded to 3.0.5
Sent from my cm_tenderloin using xda app-developers app
lewmur said:
Nine times out of ten this is just a bad charger cable. I had it happen and went the route buying a TS charger only to find out later a $3 cable fixed the problem.
Edit: BTW, I've got a TS charger I'll sell cheap. lol
Click to expand...
Click to collapse
I don't think it's the cable itself... I've tried a few and there doesn't seem to be a difference, meanwhile those same cables charge my phone just fine. Will PM about the TS.
My original cable went out aswell.
Sent from my cm_tenderloin using xda app-developers app
I assume you double checked the hp cylinder charger for connection. Those little buggars are bad about wiggling loose. Give it a good twist to unlock it and then firmly close it back up if you haven't already. Since you said hp charger I assume you know that the stock charger is the only one you can really trust. 90% of the others won't work. Also try charging from a powered usb hub if you have one. Not from a pc directly but through a usb hub with an a/c cord. Good luck!
Sent from my SPH-D700 using xda app-developers app
DaveFree3 said:
I don't think it's the cable itself... I've tried a few and there doesn't seem to be a difference, meanwhile those same cables charge my phone just fine. Will PM about the TS.
Click to expand...
Click to collapse
Regular phone charger cables will NOT work on the TP. The TP has a special cable that detects the 2 amp TP charger and only it will work with the TP.
lewmur said:
Regular phone charger cables will NOT work on the TP. The TP has a special cable that detects the 2 amp TP charger and only it will work with the TP.
Click to expand...
Click to collapse
Someone clearly hasn't told the HTC phone cable I use together with my HP charger then. Been using it since I got the TP a year ago.
dmarchant said:
Someone clearly hasn't told the HTC phone cable I use together with my HP charger then. Been using it since I got the TP a year ago.
Click to expand...
Click to collapse
Pure luck. Most phone cables will NOT work.
lewmur said:
Pure luck. Most phone cables will NOT work.
Click to expand...
Click to collapse
Prior to this bricking, I was using a Samsung cable without problem - TP charged fully and quickly at the time.
Do you think an original HP cable will act differently?
DaveFree3 said:
Prior to this bricking, I was using a Samsung cable without problem - TP charged fully and quickly at the time.
Do you think an original HP cable will act differently?
Click to expand...
Click to collapse
Only one way to find out. Try it.
I am in the same boat. Been dead for a week now and I've tried everything as well. When plugged into the computer it is recognized but it's called QHSUSB_DLOAD and windows fails to find drivers. The doctor can't see it either. This sucks.
My wife's TP is completely dead (no power) also.
Have left it on the charger for days and it will not turn on.
Made sure the charger was working ok by trying it with my Touchpad - mine charges ok.
Tried my charger anyways - no change.
Put it on the Touchstone for 2 days - no change.
Power & home for 15s, 30s, 60s, 5min - no change.
Combinations of power/home/volume as read in various forum posts - no change.
Plugged into computer - not detected at all.
I'm out of ideas, anyone have anything else?
Thanks.
My touchpad seems to have completely died, it always lives on my touch stone charging base.
As usual I went to pick it up and nothing. I've held the force reboot button sequence and I've tried every button sequence for various amounts of time.
I've plugged it into the HP charger directly with a cable over night, over plugged it into a USB port for a day to try and trickle charge it but still no luck.
If I plug it into my laptop and hold power and vol button I get no windows noises at all.
Is it completely dead?
What can I try next to resurrect it?
Any help would be health appreciated.
Thanks
Wayne
Sent from my Nexus S using Tapatalk 2
Assuming you hadn't just installed a new rom, put it back on the Touchstone charger as sometimes it is either placed incorrectly or is just having a hissy, leave it for at least a few hours preferably longer. Hopefully your Touchstone is still working if that doesn't work do the pc usb charge overnight.
What Rom are you on?
Using the latest jcsullins ROM. I've now tried 3 USB chargers (HP, HTC and Apple), neither have successfully booted yet
Sent from my Nexus S using Tapatalk 2
give it some time. let it charge for several hours
detdett said:
give it some time. let it charge for several hours
Click to expand...
Click to collapse
As said above, I'm assuming you've been using your Rom for a while and if not that you enabled MTP in storage settings.
All the best.
Sent from my Transformer Prime TF201 using Tapatalk 2
Yep, been using it since the March update with no problems.
I've put if back on the touchstone charger now. Hopefully it will cooked back to life.
Sent from my Nexus S using Tapatalk 2
Something similar happened to me in the past. What I did was plug it in via usb (directly to the outlet) for a day or two and it came back to life. For some reason it refused to charge via touchstone.
OK, been sat on the touchstone for a couple of days, tried turning upside down. No luck. Now sat plugged into USB on PC, will leave for a few days and see if it comes back to life. Will Try direct cable next.
Fingers crossed.
Sent from my Nexus S using Tapatalk 2
It is possible that the Touchstone has gone, they all came with a 2 year warranty so you are entitled to have it replaced. Unfortunately HP is only providing service via email so you could try that or the retailer you bought it from.
In my case they just sent a new one.
Good luck
Tried it plugged into USB socket of PC But still no luck, also tried it plugged into the HP charger directly over the weekend and still nothing.
What can I try next?
Wayne
Sent from my Nexus S using Tapatalk 2
Mine's been on a combination of charges, each for 2-3 days at a time now. No luck. I think it's gone. Be sure to post if anything short of opening the thing up to get to the battery works for you.
I may try to change the battery, or charge it externally. Desperate times...
I opened mine to see if the battery could easily be unplugged. It's a pain to open and the battery is stuck down, the wires are connected under a PCB which meant dismantling it completely. I turned back at this point and plugged it back in to charge.
Sent from my Nexus S using Tapatalk 2
Update
Left charging in various ways with no result. Left unplugged for the last week nearly, tried holding various buttons with no affect.
Plugged it back in via cable into hp charger and left it.... And it came to life again :thumbup:
Sent from my HTC Sensation Z710e using Tapatalk 2
You're welcome
Sent from my cm_tenderloin using xda app-developers app
Looks like I am the second person to report this? Anybody else having a similar problem? Super bummed. :crying:
http://www.reddit.com/r/nexus6/comments/2nrqqe/nexus_6_shuts_off_at_about_50_percent_battery/
"I have been fighting the exact same thing for 10 days now. Tonight I finally did my 6th factory image back to stock restore. Every day it gets worse. Started of just dying fast. 2 hours screen on time at most. Then it started shutting off at 50%. Then 64%. As of right now as soon as it gets to 73% it flashes power saving mode briefly and then shuts off instantly and won't power back on until I charge it. I can charge it for 2 or 3 minutes and then it boots up and says its already charged to 85%.
At the end of my rope with this. Already initiated my RMA earlier tonight but it makes me very very sad as this has been my most favorite Android ever and I have had *tons* of them. I know they don't have any replacement devices in stock anywhere and I'm not waiting weeks for repair of my 10 day old phone. Sending it back for a refund. Might try one again a few months down the road."
Well I tried going back to my Note 3 last night but after 15 minutes I was hating it. After one last factory reset last night in a dire attempt to somehow make it work it now shuts off shortly after hitting 97% battery. Moto hasn't been very much help. They suggested I do another factory reset and see if that fixes it. They are escalating my ticket but I have to call back tomorrow during normal "Order Administration Department" business hours, although he doesn't make it sound like they have any replacements available at this time he said order admin should be able to help.
I don't think this is anything I can be fixing on my end. Sounds like either some bad batteries are made it passed QC or the Turbo Charger is destroying batteries that were on the edge of not passing QC already. Phone does get very hot when turbo charging. Either way, color me crushed. :crying:
Damn dude!
Go through with the RMA. You got a dud, no other way to cut it.
Oh... and answer your texts!
Any update on this? I am experiencing the same thing though it happened around 73%. Once the phone was off it would not turn on unless I plugged it in (displayed dead white battery image on black screen). Once I plugged in, the phone booted back up and began charging from 73%. I had the phone for over a week and today is the first time it happened.
lacesout said:
Any update on this? I am experiencing the same thing though it happened around 73%. Once the phone was off it would not turn on unless I plugged it in (displayed dead white battery image on black screen). Once I plugged in, the phone booted back up and began charging from 73%. I had the phone for over a week and today is the first time it happened.
Click to expand...
Click to collapse
Exact same thing. So let me ask you a question, do you charge overnight? I have for many years but I haven't at all with the Nexus 6 because the turbo charge is so fast that its always charged to 100% before I go to sleep. So since I got the N6 as soon as it hits 100% I unplug it and just set on my nightstand for the night.
Anyways, and I could be very wrong, I am wondering if it's not actually getting charged to 100% when it says it is for some reason? I finally got fed up with it last night and left if on the turbo charger overnight even though it already said it was charged 100%. Well today its been off the charger for about 8 hours and still hasn't shut down, at 84% now. Last night it was shutting off at 97% but when I would boot to bootloader it would say BATTERY: low charging.
Still waiting on Moto at this point.
I actually have a different experience. After one day,with one full charge, it shut down, stuck on google icon and only can charge it, i can log on boot-loader, make hard reset but it still not start. I made manual flash of factory image and now it works fine. Still have doubts that happened because of the battery. I put it on the table at night with 100% and wakes up with 75%
@GrandMasterB - So it's almost like the battery stats need(ed) cleared??? Hmmmm.....
GrandMasterB said:
Exact same thing. So let me ask you a question, do you charge overnight? I have for many years but I haven't at all with the Nexus 6 because the turbo charge is so fast that its always charged to 100% before I go to sleep. So since I got the N6 as soon as it hits 100% I unplug it and just set on my nightstand for the night.
Anyways, and I could be very wrong, I am wondering if it's not actually getting charged to 100% when it says it is for some reason? I finally got fed up with it last night and left if on the turbo charger overnight even though it already said it was charged 100%. Well today its been off the charger for about 8 hours and still hasn't shut down, at 84% now. Last night it was shutting off at 97% but when I would boot to bootloader it would say BATTERY: low charging.
Still waiting on Moto at this point.
Click to expand...
Click to collapse
I leave it charging overnight. I am thinking maybe it's a battery calibration issue as well.
---------- Post added at 09:49 PM ---------- Previous post was at 09:47 PM ----------
I also want to add I have been using a QI Wireless Charger for the past 5 days.
---------- Post added at 10:05 PM ---------- Previous post was at 09:49 PM ----------
Well I am going to try an exchange with AT&T since the phone is less than 2 weeks old. Hopefully its a hardware issue.
lacesout said:
I leave it charging overnight. I am thinking maybe it's a battery calibration issue as well.
---------- Post added at 09:49 PM ---------- Previous post was at 09:47 PM ----------
I also want to add I have been using a QI Wireless Charger for the past 5 days.
---------- Post added at 10:05 PM ---------- Previous post was at 09:49 PM ----------
Well I am going to try an exchange with AT&T since the phone is less than 2 weeks old. Hopefully its a hardware issue.
Click to expand...
Click to collapse
Welp, I thought everything was going pretty well today after charging it overnight. Been off the charger for almost 11 hours now with 34 minutes screen on time and still running but as soon as it hit 72% it shut off. I officially give up. I can't have this thing dying randomly in the middle of the day like this. Please let me know what happens with yours.
I believe moto has inventory set aside for returns. I was going to return mine (sticker falling off) and was told I would get one in 2-3 days and not dependent on normal inventory.
lostnuke said:
I believe moto has inventory set aside for returns. I was going to return mine (sticker falling off) and was told I would get one in 2-3 days and not dependent on normal inventory.
Click to expand...
Click to collapse
I am returning to AT&T and they advised the new device ships in 3-5 business days. I have 14 days to return my old one.
lacesout said:
I am returning to AT&T and they advised the new device ships in 3-5 business days. I have 14 days to return my old one.
Click to expand...
Click to collapse
I want to add I haven't used my wireless charger and I did not experience this issue again. I had about 60% last night when I charged it with the cable before bed. Not sure if it is related to wireless charging.
All these are happening with the ATT model? Not the other carrier models.
lacesout said:
I want to add I haven't used my wireless charger and I did not experience this issue again. I had about 60% last night when I charged it with the cable before bed. Not sure if it is related to wireless charging.
Click to expand...
Click to collapse
I do have a Choe Stadium wireless charger I ordered specifically for the Nexus 6. I've never had a wireless charger before. I used it the very first night and never had the chance to use it again because I was constantly having to Turbo Charge to keep it up and running.
Still had this happen at least 2x a day for 13 days straight until I sent it back yesterday. Got to work yesterday and pulled it out of my pocket to box up and it was dead at 81%. So I supposed the wireless charger could have cause that initial damage ( if thats what happened ) but my problem didn't get better after after I stopped wireless charging. In fact it got worse everyday.
john21511 said:
All these are happening with the ATT model? Not the other carrier models.
Click to expand...
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Mine was purchased direct from Motorola.
I was going to suggest resetting the battery stats, but it really just sounds like the phone is a lemon. I'm sure the replacement will be good.
LuckyHermit said:
I was going to suggest resetting the battery stats, but it really just sounds like the phone is a lemon. I'm sure the replacement will be good.
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I did try charging overnight and manually deleting the batterystats.bin but it didn't help. Good idea though.
GrandMasterB said:
I do have a Choe Stadium wireless charger I ordered specifically for the Nexus 6.
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That's the exact one I was using: http://www.amazon.com/gp/product/B00JA7HNZO/ref=oh_aui_detailpage_o09_s00?ie=UTF8&psc=1
I used it for 5 days without issues. The battery drop only happened twice to me within an hour's time this past Sunday. I just received my replacement Nexus 6 yesterday and will see how it does but I will not be using my wireless charger any more.
lacesout said:
That's the exact one I was using: http://www.amazon.com/gp/product/B00JA7HNZO/ref=oh_aui_detailpage_o09_s00?ie=UTF8&psc=1
I used it for 5 days without issues. The battery drop only happened twice to me within an hour's time this past Sunday. I just received my replacement Nexus 6 yesterday and will see how it does but I will not be using my wireless charger any more.
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Yep, exact same one I purchased. That makes me pretty sad though, that was one of my favorite parts of the Nexus 6. So did ATT send you the replacement or did Motorola and was it a "Like New" device or a new device with box and everything?
GrandMasterB said:
Yep, exact same one I purchased. That makes me pretty sad though, that was one of my favorite parts of the Nexus 6. So did ATT send you the replacement or did Motorola and was it a "Like New" device or a new device with box and everything?
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AT&T sent me a new one with OEM box and cable/charger/booklets. Looks brand new. They told me 3-5 days to ship but it came the next day. No questions asked. Didn't even want to know what was wrong with the old one. I get a discount from work so I had to contact the AT&T Premier support.
lacesout said:
AT&T sent me a new one with OEM box and cable/charger/booklets. Looks brand new. They told me 3-5 days to ship but it came the next day. No questions asked. Didn't even want to know what was wrong with the old one. I get a discount from work so I had to contact the AT&T Premier support.
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How's the new one?
I got mine from Google on Monday and have same results - phone powers down at 50-60%, when trying to turn it on complains battery's depleted.
Attaching USB charger (not turbo one), charging for a minute and turning phone on again shows battery at 51%-62%
Interesting fact is that I am using same wireless charger - though a friend of mine is also using it and had his phone for much longer and hasn't noticed any issues like that.
Does the new phone works OK?