Related
I went to Verizon today to help get my friend get a phone. And the guy (who is actually pretty cool and tech-savy) who helped me get my Droid Bionic happened to be working. As he was setting up my friends phone we were talking about cool things to do with my Bionic. He asked if I had it rooted, and I told him I did. He advised me to unroot it because, "Verizon is sending out 'spikes' and tracks who rooted their phones, will fry your SIM card, and put a flag on your account". I understand that rooting voids your warranty and is a breach to your contract. But is what he said true?
I had a LG G2X and a HTC HD7, both have been rooted and never been "spiked or fried".
Nope. Total BS.
art0605 said:
I went to Verizon today to help get my friend get a phone. And the guy (who is actually pretty cool and tech-savy) who helped me get my Droid Bionic happened to be working. As he was setting up my friends phone we were talking about cool things to do with my Bionic. He asked if I had it rooted, and I told him I did. He advised me to unroot it because, "Verizon is sending out 'spikes' and tracks who rooted their phones, will fry your SIM card, and put a flag on your account". I understand that rooting voids your warranty and is a breach to your contract. But is what he said true?
I had a LG G2X and a HTC HD7, both have been rooted and never been "spiked or fried".
Click to expand...
Click to collapse
The absolute most horse**** thing I've ever heard. Employee oughta be fired.
art0605 said:
I went to Verizon today to help get my friend get a phone. And the guy (who is actually pretty cool and tech-savy) who helped me get my Droid Bionic happened to be working. As he was setting up my friends phone we were talking about cool things to do with my Bionic. He asked if I had it rooted, and I told him I did. He advised me to unroot it because, "Verizon is sending out 'spikes' and tracks who rooted their phones, will fry your SIM card, and put a flag on your account". I understand that rooting voids your warranty and is a breach to your contract. But is what he said true?
I had a LG G2X and a HTC HD7, both have been rooted and never been "spiked or fried".
Click to expand...
Click to collapse
LMAO...he can't be that tech-savvy, or if he is, he's just being a total tool. What a ridiculous story to make up
AdamNJ77 said:
LMAO...he can't be that tech-savvy, or if he is, he's just being a total tool. What a ridiculous story to make up
Click to expand...
Click to collapse
You guys are probably right. He just has me paranoid now. So if I root my phone (successfully, again), I'll be fine?
art0605 said:
You guys are probably right. He just has me paranoid now. So if I root my phone (successfully, again), I'll be fine?
Click to expand...
Click to collapse
Yes, you will be fine. If you are worried about big red knowing your rooted, in the future try not telling the guy you rooted lol
Phones that have been rooted/modified will generally be refused service(as in troubleshooting) and/or warranty exchange. And generally the account will be notated that the customer has a modified device so that if he tries to go to another store, they will know. If you're smart enough to root it, then you should be smart enough to fix whatever you broke. This is part of the reason why I hate one-clicks.
Or do a damn NAND before you flash/modify something.
That said, you should be aware that some app/service vendors have ways of preventing their things to be installed on a rooted phone. I think both Blockbuster and Netflix have toyed with this, for instance. In those cases, you'll have to wait around for someone to get a fix out.
unremarked said:
Phones that have been rooted/modified will generally be refused service(as in troubleshooting) and/or warranty exchange. And generally the account will be notated that the customer has a modified device so that if he tries to go to another store, they will know. If you're smart enough to root it, then you should be smart enough to fix whatever you broke. This is part of the reason why I hate one-clicks.
Or do a damn NAND before you flash/modify something.
Click to expand...
Click to collapse
So if I don't tell them that it's rooted, and they don't see it, will Verizon be able to know through their network? Because I was having trouble sending and receiving text messages a couple days ago and was working with the rep to get it resolved. I'm sure he knew it was rooted. Then he called tech services and they worked on it for about an hour or so. Neither of them mentioned anything about my rooted device or denied me help because of it.
I actually have the netflix app on mine rooted and strapped. No problems here. But its true some apps do know and care for sure.
Sent from my DROID BIONIC using XDA App
art0605 said:
So if I don't tell them that it's rooted, and they don't see it, will Verizon be able to know through their network? Because I was having trouble sending and receiving text messages a couple days ago and was working with the rep to get it resolved. I'm sure he knew it was rooted. Then he called tech services and they worked on it for about an hour or so. Neither of them mentioned anything about my rooted device or denied me help because of it.
Click to expand...
Click to collapse
Then that Rep was doing you a favor so be sure to give a good score if you get the survey.
Sent from my DROID BIONIC using XDA App
art0605 said:
I went to Verizon today to help get my friend get a phone. And the guy (who is actually pretty cool and tech-savy) who helped me get my Droid Bionic happened to be working. As he was setting up my friends phone we were talking about cool things to do with my Bionic. He asked if I had it rooted, and I told him I did. He advised me to unroot it because, "Verizon is sending out 'spikes' and tracks who rooted their phones, will fry your SIM card, and put a flag on your account". I understand that rooting voids your warranty and is a breach to your contract. But is what he said true?
I had a LG G2X and a HTC HD7, both have been rooted and never been "spiked or fried".
Click to expand...
Click to collapse
He actually said that? What a moron. It's great if you don't know anything, but for those of us that do, what the heck is he thinking?
I was @ best buy and found out their phone warranty ($10 month, no deductible) covers rooted phones!!! Couple that with the buy back program which is top notch and I was scratching my head wondering why any of us would ever buy directly from big red or anybody. They also have the "mail in rebates" as immediate rebates.
If you like having the latest and greatest though, especially if you like rooting, best buy is the spot. Makes me wanna talk my buddy out of his upgrade (on my account) just so I can do it there...lol
Sent from my DROIDX using XDA App
rickuski said:
I was @ best buy and found out their phone warranty ($10 month, no deductible) covers rooted phones!!! Couple that with the buy back program which is top notch and I was scratching my head wondering why any of us would ever buy directly from big red or anybody. They also have the "mail in rebates" as immediate rebates.
If you like having the latest and greatest though, especially if you like rooting, best buy is the spot. Makes me wanna talk my buddy out of his upgrade (on my account) just so I can do it there...lol
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
Things that are too good to be true generally are... I'd read that fine print very carefully.
Sent from my DROID BIONIC using XDA App
unremarked said:
Things that are too good to be true generally are... I'd read that fine print very carefully.
Sent from my DROID BIONIC using XDA App
Click to expand...
Click to collapse
Please elaborate as I have poor eyesight and can't really read the fine print very well
art0605 said:
So if I don't tell them that it's rooted, and they don't see it, will Verizon be able to know through their network? Because I was having trouble sending and receiving text messages a couple days ago and was working with the rep to get it resolved. I'm sure he knew it was rooted. Then he called tech services and they worked on it for about an hour or so. Neither of them mentioned anything about my rooted device or denied me help because of it.
Click to expand...
Click to collapse
No there's no way to tell. If you actually told them ' I rooted my phone ' they would quickly tell you that none of their support team can help you, or if you get a nice person they would say that and still continue to try and help you- but they have no obligation to help you with a rooted phone.
Rooting your phone basically means you will not get any support from them (only if they know you rooted it).
unremarked said:
Phones that have been rooted/modified will generally be refused service(as in troubleshooting) and/or warranty exchange. And generally the account will be notated that the customer has a modified device so that if he tries to go to another store, they will know. If you're smart enough to root it, then you should be smart enough to fix whatever you broke. This is part of the reason why I hate one-clicks.
Or do a damn NAND before you flash/modify something.
Click to expand...
Click to collapse
This, they tried putting a note on my account saying I was rooted because I was using go launcher instead of the stock. ****ing idiots. and yeah if they think you have it rooted they'll pretty much deny you service.
also, excellent avatar.
Berzerker7 said:
The absolute most horse**** thing I've ever heard. Employee oughta be fired.
Click to expand...
Click to collapse
Lol right
Sent from my DROID BIONIC using xda premium
I've returned phones without unrooting them and they've never said anything. I do suggest making it look as much like stock as you can (dont return it with custom boot animations or themes). I dont think they look at the returned phones in all that much detail. You obviously don't want it looking all customized because then they don't have to look too hard.
Sent from my DROID BIONIC using XDA App
On a side note, the last person you want to listen to is a instore cellphone sales Rep. They know less than anyone. Its industry standard for them to have their workers being clueless.
I've actually been in a store and was able to help other customers better than they could. I won't let them help me with anything other than ringing up my purchase and hope they get that right and not overcharge me (one time on sprint, they messed up my package and I was getting charged for data usage and ran up my phone bill and they shut off the phone days later for running up the bill by using too much data even though it was supposed to be unlimited)
Sent from my DROID BIONIC using XDA App
Long story short the vzw rep told me to install the leaked update saying it would fix my 3g connection problems (which it didn't) and now I'm stuck with no root. I would like to either get root or go back to stock if thats possible. Is it possible to use the sbf and go back? Any help would be appreciated.
http://forum.xda-developers.com/showthread.php?t=1279825
The VZ rep told you to install a leak? That sounds a bit shaky.
jason1332 said:
http://forum.xda-developers.com/showthread.php?t=1279825
Click to expand...
Click to collapse
Won't work.
If I'm not mistaken. There is no way to go back to release stock. Since that update updated the bootloader / or kernel, FXZ ( SPF ) which ever you perfer to call it won't work since the updated bootloader.
sucks i know.
I have never heard about a vzw rep telling you to install something that is leaked. (most of the time voids warranty.)
About the only thing i can tell you is to try to get a hold of @p3droid on twitter and try to get a root method from him for test. but that may be unlikely but could be worth it if your willing to test stuff for him.
Anyway, Good luck with the phone.
I hope you get it
T.A.
A Verizon rep telling you to install a leak... that reminds me of the Verizon store near me. They're (almost) all a bunch of idiots, at least every one I've encountered in there was. One guy tried to tack a note onto my account saying that my insurance should be removed since I "rooted" my phone, when I actually just had go launcher running. wasn't actually rooted at that time, I know better than to tread in their turf with the Superuser hanging around.
Couldn't he just apply the FXZ image since that's basically a whole phone image?
TopazAaron said:
Won't work.
If I'm not mistaken. There is no way to go back to release stock. Since that update updated the bootloader / or kernel, FXZ ( SPF ) which ever you perfer to call it won't work since the updated bootloader.
sucks i know.
I have never heard about a vzw rep telling you to install something that is leaked. (most of the time voids warranty.)
About the only thing i can tell you is to try to get a hold of @p3droid on twitter and try to get a root method from him for test. but that may be unlikely but could be worth it if your willing to test stuff for him.
Anyway, Good luck with the phone.
I hope you get it
T.A.
Click to expand...
Click to collapse
Ya the phone functions now just sucks not having root. Luckily I got a replacement on the way already I would just prefer to keep my original bionic than taking a chance with a re-certified one.
K.AuthoR said:
A Verizon rep telling you to install a leak... that reminds me of the Verizon store near me. They're (almost) all a bunch of idiots, at least every one I've encountered in there was. One guy tried to tack a note onto my account saying that my insurance should be removed since I "rooted" my phone, when I actually just had go launcher running. wasn't actually rooted at that time, I know better than to tread in their turf with the Superuser hanging around.
Couldn't he just apply the FXZ image since that's basically a whole phone image?
Click to expand...
Click to collapse
Ya dude they aren't the brightest but I couldn't get data on 3g at all the airplane toggle, factory reset, and sbf didn't fix it so I took the plunge to the latest leak with no success. When you call the tech people up on the phone they read from a script and its like dude I already factory reset a battery pulls not gonna fix it.....
For what it's worth, I've been seeing some issues with 3G lately myself, but I'm in an area where we have had LTE for less than two weeks. Every time I use 3G only, I get network issues as well, so my guess was it's just Verizon doing backend things and ****ing with the network.
K.AuthoR said:
For what it's worth, I've been seeing some issues with 3G lately myself, but I'm in an area where we have had LTE for less than two weeks. Every time I use 3G only, I get network issues as well, so my guess was it's just Verizon doing backend things and ****ing with the network.
Click to expand...
Click to collapse
My gf's thunderbolt gets 3g data that was 2 feet away from my bionic. It was the phone not the network.
Well, there goes my effort No LTE your way yet I'm guessing?
this reminds me of .... well, nothing.. but.. it does suck and it made me laugh.. i really am sorry about your trouble and im glad you are getting a replacement but.. damn.
Bionics 3g radio just sucks! Period! The 4g on the other hand tends to work almost normal. I have messed with 3 different bionics and have had the same results..
K.AuthoR said:
Well, there goes my effort No LTE your way yet I'm guessing?
Click to expand...
Click to collapse
No we get LTE it just comes in and out and like when I'm at the gym I only get 3g so I couldn't browse the internet between sets haha
xkape said:
this reminds me of .... well, nothing.. but.. it does suck and it made me laugh.. i really am sorry about your trouble and im glad you are getting a replacement but.. damn.
Click to expand...
Click to collapse
I just want root the phone functions fine now though lol
I also had a vzw dummy say my DROIDX was rooted too cuz I was running LPP. I just looked at him and said... are you serious. I think we all know not to take a phone into vzw while rooted. I would talk to the store manager that some1 had told you to install a leak. Make sure this doesn't get tagged as your fault.
Sent from my DROID BIONIC
droidrev71 said:
Bionics 3g radio just sucks! Period! The 4g on the other hand tends to work almost normal. I have messed with 3 different bionics and have had the same results..
Click to expand...
Click to collapse
I agree.
inkdaddy66 said:
I also had a vzw dummy say my DROIDX was rooted too cuz I was running LPP. I just looked at him and said... are you serious. I think we all know not to take a phone into vzw while rooted. I would talk to the store manager that some1 had told you to install a leak. Make sure this doesn't get tagged as your fault.
Sent from my DROID BIONIC
Click to expand...
Click to collapse
I was rooted too I just used launcherpro to hide the superuser but the guy I talked to had a droid 2 global and his phone was rooted he didn't care lol.
You'll get a few reps that are actually into their devices. But few and far in between. When I see an android device and see it's not rooted. My look of enjoyment turns to disgust. Lol.
Sent from my DROID BIONIC
inkdaddy66 said:
You'll get a few reps that are actually into their devices. But few and far in between. When I see an android device and see it's not rooted. My look of enjoyment turns to disgust. Lol.
Sent from my DROID BIONIC
Click to expand...
Click to collapse
LOL now you know why I want to get this bionic back to stock I can't stand having this **** not rooted. Like my girls thunderbolt is rooted for my enjoyment she could care less haha.
You did say that you're having another sent out to you right? Yeah no root is no good. Although when I first got mine I was really impressed with it unrooted. Told myself to play with it for a while unrooted but I just couldn't do it. Ha ha.
But it seriously needs a radio update. Its horrible. My thunderbolts radio blew this outta the water.
Sent from my DROID BIONIC
inkdaddy66 said:
You did say that you're having another sent out to you right? Yeah no root is no good. Although when I first got mine I was really impressed with it unrooted. Told myself to play with it for a while unrooted but I just couldn't do it. Ha ha.
But it seriously needs a radio update. Its horrible. My thunderbolts radio blew this outta the water.
Sent from my DROID BIONIC
Click to expand...
Click to collapse
Yeah its on its way they use to fed ex over night it now they've gotten stingy and usps it 2-5 business days...... Ya I said that too and it lasted about 15 minutes out of the box before it was rooted lol.
RMcCall said:
Yeah its on its way they use to fed ex over night it now they've gotten stingy and usps it 2-5 business days...... Ya I said that too and it lasted about 15 minutes out of the box before it was rooted lol.
Click to expand...
Click to collapse
2-5 days. That's weak. I had no idea they changed it up. A little ridiculous. Providing we all need phones for obvious reasons. At least yours still works.
Sent from my DROID BIONIC
Ya they must of just changed it cause my girl got a replacement thunderbolt overnighted like a month ago. She said i could pay 20 bucks to get it overnighted needless to say i passed on her offer.
Sent from my DROID BIONIC using Tapatalk
can you guys check out my thread in the marketplace because I really dont want to sell my d3, I just want to fix it. http://forum.xda-developers.com/showthread.php?t=1432260
I looked at your other thread and it seems you have a hardware problem with this phone. Unless this phone has a bad ESN, you should be bringing it back for a replacement. Even if you bought this phone off eBay, it would still be covered under the manufacturers warranty, but I suspect you already know this. It sounds more like you are trying to pawn off a broken phone that can't be activated or replaced to a fellow XDAer, that's not cool!
Sent from my XT862 using Tapatalk
mikedyk43 said:
I looked at your other thread and it seems you have a hardware problem with this phone. Unless this phone has a bad ESN, you should be bringing it back for a replacement. Even if you bought this phone off eBay, it would still be covered under the manufacturers warranty, but I suspect you already know this. It sounds more like you are trying to pawn off a broken phone that can't be activated or replaced to a fellow XDAer, that's not cool!
Sent from my XT862 using Tapatalk
Click to expand...
Click to collapse
No this has been my daily phone for almost 2 months now, clean esn and everything. The only thing that is kinda stopping me is it has not been activated with Verizon and has only been on pageplus.
Who buys a Verizon smartphone to activate on a prepaid network?
Sent from my DROID3 using XDA App
Manic_Dragon said:
Who buys a Verizon smartphone to activate on a prepaid network?
Sent from my DROID3 using XDA App
Click to expand...
Click to collapse
Well I originally got it off of craigslist for a decent price and I cant afford Verizon directly so I did some research and got it on pageplus. Pageplus actually uses Verizon towers, so I only pay $30 a month for 1,200 Minutes / 3,000 SMS/MMS / 100 MB Data on verizon service (win!), and of the 100mb of data I dont use much because im always on wifi. Also im not locked in a contract for 2 years (another win!).
Good job getting a win on Verizon. I don't care for them much, though I dislike AT&T worse, so when T-Mobile goes, that's where I'll be taking my D3 most likely.
So, as I asked on your other thread, I'll ask here; have you tried hooking your phone up to a PC and tried the fast/easy unbrick method I mentioned? It saved my ass and put my phone back to stock. It's in the D3 dev forum. Might work for you, if it's a software issue. If it really is a hardware issue (other than something which is not covered by warranty, e.g., your fault), you should be able to return it for repair/replacement from the manufacturer. Call their customer service/go to their website to find out more (if you can't fix it via the unbrick method). Then maybe you can sell a working, brand new/refurbished device instead of one which may never work again.
Just a suggestion
Sent while mobile using Tapatalk.
BenSWoodruff said:
Good job getting a win on Verizon. I don't care for them much, though I dislike AT&T worse, so when T-Mobile goes, that's where I'll be taking my D3 most likely.
So, as I asked on your other thread, I'll ask here; have you tried hooking your phone up to a PC and tried the fast/easy unbrick method I mentioned? It saved my ass and put my phone back to stock. It's in the D3 dev forum. Might work for you, if it's a software issue. If it really is a hardware issue (other than something which is not covered by warranty, e.g., your fault), you should be able to return it for repair/replacement from the manufacturer. Call their customer service/go to their website to find out more (if you can't fix it via the unbrick method). Then maybe you can sell a working, brand new/refurbished device instead of one which may never work again.
Just a suggestion
Sent while mobile using Tapatalk.
Click to expand...
Click to collapse
I have tried the unbrick method but my computer wont recognize the phone (cant get into fastboot or recovery).
ourtut said:
I have tried the unbrick method but my computer wont recognize the phone (cant get into fastboot or recovery).
Click to expand...
Click to collapse
I apologize for being sceptical of your intentions, there are just a lot of con men out these days trying to take advantage. The warranty I was referring to is Motorola's warranty. You can contact them directly for a replacement as the phone comes with a manufacturer's 1-year warranty. You don't have to have a contract with Verizon for this warranty to be valid. As long as the phone has a clean ESN they have to replace it for hardware malfunctions.
mikedyk43 said:
I apologize for being sceptical of your intentions, there are just a lot of con men out these days trying to take advantage. The warranty I was referring to is Motorola's warranty. You can contact them directly for a replacement as the phone comes with a manufacturer's 1-year warranty. You don't have to have a contract with Verizon for this warranty to be valid. As long as the phone has a clean ESN they have to replace it for hardware malfunctions.
Click to expand...
Click to collapse
Thanks for the info, I didnt know Motorola had a warranty on their phones. Do you think I might run into problems since I was rooted? I will call them at 9am cst (thats when they open lol).
you can easily unroot and then they cant tell
Dri94 said:
you can easily unroot and then they cant tell
Click to expand...
Click to collapse
Not so easy to un root when you cant get into recovery/ fastboot, device wont turn on, pc wont recognize it.
Well if they cant get the device on then your fine. Plus i sent my rooted device in and they replaced it without question
Sent from my XT862 using Tapatalk
ourtut said:
Not so easy to un root when you cant get into recovery/ fastboot, device wont turn on, pc wont recognize it.
Click to expand...
Click to collapse
I would get a charged battery just to verify that does not come on. I could just be the charging circuit that isn't working.
Thought this was very odd. I was on phone with tech support cuz my phone bricked itself today. not sure how or why i wasnt even using it. The tech sending me replacement suggested i root my phone because it would help a lot with the random reboot issue i originally had called ina bout last week.
Proceeded to tell me that Verizon does not care if you root as long as the factory data reset will work as intended for them.
Didnt know if this information was well known or not just thought it was odd that a tech tell me to root my phone.
cbrebel said:
Thought this was very odd. I was on phone with tech support cuz my phone bricked itself today. not sure how or why i wasnt even using it. The tech sending me replacement suggested i root my phone because it would help a lot with the random reboot issue i originally had called ina bout last week.
Proceeded to tell me that Verizon does not care if you root as long as the factory data reset will work as intended for them.
Didnt know if this information was well known or not just thought it was odd that a tech tell me to root my phone.
Click to expand...
Click to collapse
I am guessing that means the LG/Stock Factory Reset but CWM Factory Reset does the exact same thing so I am still wondering what that means.. very suspicious
That's very odd. I used to work for AT&T and they said we could loose our job of we told a customer to change the core software on any device. Strange indeed.
--My REVO is Broken, tweaked, SC'd, and TB'd. Just awesome!
drt054 said:
I am guessing that means the LG/Stock Factory Reset but CWM Factory Reset does the exact same thing so I am still wondering what that means.. very suspicious
Click to expand...
Click to collapse
yeah that is what he was saying (he was telling me how he rooted his and was using cwm as well) but he said that verizons policy is that as long as the "STOCK" factory reset takes it back to original condition then they will not persue anything any further. (which btw is stock zv7 right now) the new phone they shipped me doesnt have zv8 yet either.
who knows i just thought i would elaborate what the tech told me.
the phone i sending back had CWM on it and wouldnt boot or charge battery. so i manage to get it into emergency mode and left it for about 18 hours which gave me almost 35 % charge( seems very low) but i managed to push the zv7 tot and revivie it to send back. YAY
Vzn and root
There is a lot of misconception about rooting, I used to co manage a vzn reseller.
If you go to the android market there are root apps all over the place, if rooting voided any warranties there would be huge liability issues for legal software developers and customer uproar. Plus the hardware OEMS would not alllow it to be sold legally. Rooting is a software change you are not hacking or modifying hardware here. Plus android is marketed as open source unlike iphone OS.
drutman said:
There is a lot of misconception about rooting, I used to co manage a vzn reseller.
If you go to the android market there are root apps all over the place, if rooting voided any warranties there would be huge liability issues for legal software developers and customer uproar. Plus the hardware OEMS would not alllow it to be sold legally. Rooting is a software change you are not hacking or modifying hardware here. Plus android is marketed as open source unlike iphone OS.
Click to expand...
Click to collapse
+1 U.S already has declared that rooting any android device is not under any circumstances classed as illegal.
Sent from my Sensation using XDA
RevoRooting
Verizon might also be less persnickety about rooting on the Revolution because it's on its way out. I know Verizon was much pickier about my Droid 1 when it was new than they were a few months ago.
sensation lover said:
+1 U.S already has declared that rooting any android device is not under any circumstances classed as illegal.
Sent from my Sensation using XDA
Click to expand...
Click to collapse
This was only a 1 year term on that ruling. it is coming up again soon whether or not it is viable to do it or not.
cbrebel said:
yeah that is what he was saying (he was telling me how he rooted his and was using cwm as well) but he said that verizons policy is that as long as the "STOCK" factory reset takes it back to original condition then they will not persue anything any further. (which btw is stock zv7 right now) the new phone they shipped me doesnt have zv8 yet either.
who knows i just thought i would elaborate what the tech told me.
the phone i sending back had CWM on it and wouldnt boot or charge battery. so i manage to get it into emergency mode and left it for about 18 hours which gave me almost 35 % charge( seems very low) but i managed to push the zv7 tot and revivie it to send back. YAY
Click to expand...
Click to collapse
Oh man, I totally did that when I had gotten my Revo. Fortunately Thecubed was around, and he took control of my computer and fixed the phone. It was awesome. I recall the battery taking for ever to recharge. We had to wait 30 minutes before we could try anything. We needed enough juice to run ADB and push stuff to my phone.
yep what the verizon sales/ tech guy said
walked into verizon today. my phone messed up but thats another thread... and he literally said verizon does not care if u root your phone... didnt say as long as or anything else. just said they dont care. so yeah feel free to ask them yourself.
LaggyWizard said:
walked into verizon today. my phone messed up but thats another thread... and he literally said verizon does not care if u root your phone... didnt say as long as or anything else. just said they dont care. so yeah feel free to ask them yourself.
Click to expand...
Click to collapse
That's the glory of open source...
Sent from my VS910 4G using XDA
Yeah they Dont care, but brick one & try to get a replacement in warranty if you do.
Last month i made a boo boo installing Clockwork Mod and locked it up.
While they were very helpful, nice, and understanding; And a couple weeks later when I came in with my repaired phone (thanks to un_brickable) were more than happy to get me back online with a new sim card (I had to use my sons old HTC Incredible until I FINALLY found the fix). The warranty is now VOID and I was NOT going to get a new one.
I also dropped the protection plan & bought a "development" Revolution off of E-bay. So if i blow one up i can be back up & running in a couple minutes. cheaper in the long run.
Sometimes being Honest doesnt pay off. But in the end I have a BETTER phone for the experience. (2 of them actually)
cbrebel said:
Proceeded to tell me that Verizon does not care if you root as long as the factory data reset will work as intended for them.
Click to expand...
Click to collapse
I find this hard to believe. If they don't care, why do they keep shutting the door on every new exploit?
Sent from my BrokenOut 1.1 4G VS910 LG Revolution using Tapatalk 2.
stackrat said:
I find this hard to believe. If they don't care, why do they keep shutting the door on every new exploit?
Sent from my BrokenOut 1.1 4G VS910 LG Revolution using Tapatalk 2.
Click to expand...
Click to collapse
Because an exploit is just that, something that can be used maliciously. They aren't trying to screw with rooted people, they are patching security holes.
Sent from my Gingervolt-ed VS910 4G using xda premium
stackrat said:
I find this hard to believe. If they don't care, why do they keep shutting the door on every new exploit?
Sent from my BrokenOut 1.1 4G VS910 LG Revolution using Tapatalk 2.
Click to expand...
Click to collapse
any vulnerable area in the code HAS to be patched because the first people we blame for the phone getting hacked, is Verizon, for not having the security it should have in the software
Sent from my VS910 4G using XDA
Rooted phones are a liability...
For Verizon. The reps don't care (of course), but the main company does. It does void your warranty if they find out about it.
See, the tethering apps, Google navigation, Google voice, etc, etc are all lost profits. This is especially true with this phone, where in stock form, they nickel and dime you for "Verizon Navigation," "Verizon Voicemail," and "Verizon Tether."
Another negative impact for them is the number of returns the early rooting and experimentation process creates. I can remember the number of "forced failures" and nit-picking occurring on my old Eris when people were flashing the leaked upgrade that permanently disabled root, just so they had an excuse to return them.
The Verizon reps are "next-to-minimum-wage," 18-30 year old employees who could give a rat's patootie what you do with your phone. The RMA techs, on the other hand, may not be so forgiving.
I'm going to RMA my One due to the camera tint issue. I RUU'd back to stock, however the bootloader is showing I'm on HBOOT 1.56 locked and S-OFF.
Does anyone know if this will be an issue for the RMA? If so, how can I go back to locked/s-on?
Just to clarify: Stock --> moonshine S-OFF --> RUU 3.05.651.6 (fail) --> RUU 3.05.651.6 (success) --> OTA 4.06.651.4 --> Now
Thanks!
Check around the threads. Rootlinux created a boot loader masking script, that I belive will appear to be bone stock. Or pm him and ask, he is a helpful guy.
Sent from my HTCONE using Tapatalk
jblaze10 said:
Check around the threads. Rootlinux created a boot loader masking script, that I belive will appear to be bone stock. Or pm him and ask, he is a helpful guy.
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
I was able to fix this with "fastboot oem writesecureflag 3", now locked/s-on.
Thanks though!
Lol that's what I did about 2 days ago. Phone just arrived at Houston this morning . Kinda worried about how it goes though hoping they don't charge me for anything.
Sent from my iPad using Tapatalk
luigi311 said:
Lol that's what I did about 2 days ago. Phone just arrived at Houston this morning . Kinda worried about how it goes though hoping they don't charge me for anything.
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
Well please update if it was successful. Would be nice to know if it an option!!
Sent from my HTCONE using Tapatalk
If you ask me HTC should fix the camera issue with out question. I see more stock unrooted users with the problem then rooted users. HTC see's a opportunity to get out of spending money to make things right. I been a HTC user for a long time and things like this really bothers me and i may go with a different brand next time around.
FYI, I've done about five insurance claims/replacements and each one that was returned was rooted/rommed and I've never had any issues, I've just usually had to pay the 100(twice) or 10(three times) bucks (old phone was an evo 3d, super cheap)
thefritob said:
FYI, I've done about five insurance claims/replacements and each one that was returned was rooted/rommed and I've never had any issues, I've just usually had to pay the 100(twice) or 10(three times) bucks (old phone was an evo 3d, super cheap)
Click to expand...
Click to collapse
An insurance fix is at your expense and covers everything from water damage to user stupidity which is why they don't care if you had a custom rom or were rooted. A warranty exchange for the camera issue is covered by HTC and the end user usually only pays shipping.
Kraizk said:
An insurance fix is at your expense and covers everything from water damage to user stupidity which is why they don't care if you had a custom rom or were rooted. A warranty exchange for the camera issue is covered by HTC and the end user usually only pays shipping.
Click to expand...
Click to collapse
Ahh okay, I guess that makes a difference.
I have this problem with mine and sent it out however due to it saying relocked on the boot loader they now want to charge me 200 to fix a hardware defect. I guess I should have done better locking it. But come on this should have been a recall and should not matter whether or not in warranty. I'm not asking to get a brand new phone just want this fixed. Will keep everyone updated as I get more updates from them.
Sent from my Nexus S 4G using Tapatalk 2
I've shipped mine out to HTC. I don't suspect any issues as it appears to be completely stock, but we'll see.
I'll update when I get it back from them.
Mines on its way back should be getting here Monday . I s-offed via revone and I used revones tools to lock and s-on prior to ruu back to 4.1.2 and just updated till KK. After all that I sent it in and all went smoothly, no charges nothing. Just waiting for my phone to get here to test the camera.
Sent from my iPad using Tapatalk
just got here!!
Just got my phone back . Seems like no charge was place and they did fix my camera sensor and they also raised my power button a little since it was sinked in. So far everything seems good. Anyone know how to check the camera sensor revsion and date?
Update to my situation.
I got a phone call from the escalation team from HTC the guy said that normally because the boot loader was unlocked they don't cover it under warranty. However since they found a stock rom on the phone they would honor the warranty and he also said that they already had the phone in repair. Basically he was calling as a courtesy to keep me in the loop. I was so relieved by this and this certainly restored my faith in HTC and will continue to support them. This happened last week and the phone should be back tomorrow. Will let everyone know how it goes
Sent from my Nexus S 4G using Tapatalk 2
I didn't hear from HTC at any point, but the phone left Houston the same day it arrived. Hopefully it was a quick fix. Should be here tomorrow, so we'll see.
Got my phone back with the camera fixed
Phone was wiped, but still on HBOOT 1.56 Locked/S-ON.
Here's a picture in probably a worst case scenario (ISO 1600, exposure +2, flash on, recording 1080p). Pitch black.