I finally bought a Xperia TL which I bought for 150 us dollars brand new, all sealed on Craigslist. I finally went ahead and contact CellularUnlocker.net to unlock my phone. They told me it is illegal to unlock phones unless I get permission from AT&T.
Now my main concern is. I am with T-Mobile the device is AT&T. Would they give me a hard time? or Call the cops on me if I even ask them permission?
Yes they CAN give you a hard time and decide not to let you unlock.
But no, they won't call the cops on you. Unlocking SIM is only illegal if you don't get permission of the company who locked the phone. In this case at&t..
Call or write them with your query. That's all you can do for now.
Sent from my phone using XDA Premium
crazymister said:
Yes they CAN give you a hard time and decide not to let you unlock.
But no, they won't call the cops on you. Unlocking SIM is only illegal if you don't get permission of the company who locked the phone. In this case at&t..
Call or write them with your query. That's all you can do for now.
Sent from my phone using XDA Premium
Click to expand...
Click to collapse
I haven't spoken to AT&T yet,but they are already giving me a hard time trying to contact them. First I tried a live chat, I needed an account to even chat with a rep. Second they have no email or make an inquiry option and last but not least. I called the customer service. I could not pass the first line because again I needed to be a customer and they wanted an account number or an AT&T number. When I put in my T-Mobile number the automated system will say, " I am sorry we could not find that number associated with this account again please try again." After few attempts the system will just hang up on me.
I guess the only way is to go in person.
Go to sonyericssoncodes.com pay $45 and have the unlock code in a week
Sent from my LT30p using xda premium
vpllover said:
Go to sonyericssoncodes.com pay $45 and have the unlock code in a week
Sent from my LT30p using xda premium
Click to expand...
Click to collapse
... Sigh ... reading is difficult isn't it?
Why don't you read OP again and then you'll know why that won't work
Sent from my phone using XDA Premium
Related
My incredible s is locked to the optus network (AUS). Is there a way u can unlock it?
Sent from my GT-I9100 using xda premium
Once you have recharged to a total of 80 dollars optus will provide network unlock code for free. Otherwise you can pay for a third party unlock service or use an xtc clip.
thanks for your reply.
I've put the $80 through my phone already but when I call optus they r giving me answers like they can't find my imei number on their network and aren't helpful at all so I was hoping there was another to do it. Looks like I have to go back and try my luck with optus
Sent from my GT-I9100 using xda premium
idanoe said:
thanks for your reply.
I've put the $80 through my phone already but when I call optus they r giving me answers like they can't find my imei number on their network and aren't helpful at all so I was hoping there was another to do it. Looks like I have to go back and try my luck with optus
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
What department are you calling? Here's a couple of numbers that might help you.
Customer service (prepaid mobile): 1300 555 002
Technical support (mobile): 1300 307 937
If those departments give you too much hassle ask to elevate the issue to retention.
If still no luck you could always threaten to call the TIO.
Thirdparty
around 25 usd, to unlock your phone. i buy my HTC IS from this seller, it works fast, around 30 mins.
http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&item=270922802248#ht_500wt_1156
qingmui said:
around 25 usd, to unlock your phone. i buy my HTC IS from this seller, it works fast, around 30 mins.
http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&item=270922802248#ht_500wt_1156
Click to expand...
Click to collapse
The eBay sellers have access to the same codes Optus/etc have, and your IMEI # is printed visibly on the phone, so Optus' policy like most providers' is to not give up the unlock code. It's profitable.
The eBay sellers, however, are in the business of providing unlock codes, so they are happy and quick to help you out. It's profitable.
sent from xda premium on an Incredible S
So I need to unlock my One for a trip to Europe next month. I called Sprint, we started the process and they told me that the One is already unlocked and that only the iPhone is locked. Is this true? From what I have read this doesn't seem to be the case. I have a GiffGaf SIM I tried to put in my phone and it says SIMLock enabled and doesn't allow me to do anything with the SIM. Thank you.
EDIT: 8/2/13 Here is the step by step guide to disable SIMLock. http://forum.xda-developers.com/showthread.php?p=44143251#post44143251
Thanks guys!
Page 33 of the Get Started guide for the HTC One is what you are looking for.
misfit0313 said:
Page 33 of the Get Started guide for the HTC One is what you are looking for.
Click to expand...
Click to collapse
That is the number I called and talked to a representative and then a supervisor.
SephirothWGP said:
So I need to unlock my One for a trip to Europe next month. I called Sprint, we started the process and they told me that the One is already unlocked and that only the iPhone is locked. Is this true? From what I have read this doesn't seem to be the case. I have a GiffGaf SIM I tried to put in my phone and it says SIMLock enabled and doesn't allow me to do anything with the SIM. Thank you.
Click to expand...
Click to collapse
Don't bother trying the sim is unlocked but the phones work out of a frequency that none of the carriers will pick up. If you're so interested in having an unlocked phone why you even with Sprint?
Sent from my HTC One using xda app-developers app
Because one vacation two week vacation isn't a valid reason to switch carriers. I have my old TP2, its not a big deal. I just figured it would be nice to use my new phone while on vacation... So you are saying the only frequency that the One supports is the frequency for LTE and not that of any GSM carriers?
SephirothWGP said:
So I need to unlock my One for a trip to Europe next month. I called Sprint, we started the process and they told me that the One is already unlocked and that only the iPhone is locked. Is this true? From what I have read this doesn't seem to be the case. I have a GiffGaf SIM I tried to put in my phone and it says SIMLock enabled and doesn't allow me to do anything with the SIM. Thank you.
Click to expand...
Click to collapse
I went through about 6 different reps before I got a supervisor who knows anything you have to talk to international tech and then then submit a claim for you which is then reviewed by another department who then contacts you with a yes or no. It will automatically be a no if your phone hasn't been active for 90 days. They gave me that BS even with me being a rep and getting my phone given to me by HTC free of cost. So its not like I paid a subsidized price or anything but yes long process
Sent from my HTCONE
adrianr514 said:
I went through about 6 different reps before I got a supervisor who knows anything you have to talk to international tech and then then submit a claim for you which is then reviewed by another department who then contacts you with a yes or no. It will automatically be a no if your phone hasn't been active for 90 days. They gave me that BS even with me being a rep and getting my phone given to me by HTC free of cost. So its not like I paid a subsidized price or anything but yes long process
Sent from my HTCONE
Click to expand...
Click to collapse
Thank you for your response. So did you ultimately get it approved, or am I wasting my time until it has been 90 days? Which by the way is the stupid rule I have ever heard. I have been a long time Sprint customer why should it matter how long I have owned my phone?
SephirothWGP said:
Thank you for your response. So did you ultimately get it approved, or am I wasting my time until it has been 90 days? Which by the way is the stupid rule I have ever heard. I have been a long time Sprint customer why should it matter how long I have owned my phone?
Click to expand...
Click to collapse
Haven't gotten a response
Sent from my HTCONE
Good luck to both of you on getting your CDMA radios to pick up anything internationally.
Sent from my HTC One using xda app-developers app
shook187 said:
Good luck to both of you on getting your CDMA radios to pick up anything internationally.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
It is a CDMA/GSM phone it will work internationally, that is not the issue. The question at hand is if the SIM can be unlocked so I can use another carrier and not pay Sprints outrageous international fees. Dual CDMA/GSM phones are nothing new. I have my old Touch Pro2 from years ago if this doesn't work, which is also a CDMA phone. Unless you have something helpful to add feel free to overlook my thread.
WTF? Is Sprint now locking all GSM phones? That policy used to apply only to iPhones. In the past, all other Sprint GSM-capable equipment was shipped unlocked.
I actually think it it would be reasonable for them to ship everything locked as long as they let established subscribers in good standing remove the lock upon request. Having to wait 90 days from the phone being activated does seem ridiculous. I don't see what they gain by doing this besides aggravating their customers.
In a semi related matter... Note that I believe the Sprint HTC One only supports one UMTS frequency (2100). That could be a problem in some countries as far as data service is concerned.
The 90 day rule is only for new customers, not a new phone. If you are a long time customer, it will be no problem. Just call the international department and they can take care of it.
Sent from my LG-LS970 using xda premium
humanbean said:
The 90 day rule is only for new customers, not a new phone. If you are a long time customer, it will be no problem. Just call the international department and they can take care of it.
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
Thanks for the reply. I hope what you say is true. That would be a reasonable policy to follow.
Props as I already got mine unlocked with this info on day one. Sprint basically said they are not requiring an international roaming plan with this phone and that the 90 day thing for new people is to prevent them from buying their phones and selling for profit internationally.
Sprint is the only non carrier branded hardware version of the hardware available in the US as well.
Sent from my HTCONE using xda premium
shook187 said:
Don't bother trying the sim is unlocked but the phones work out of a frequency that none of the carriers will pick up. If you're so interested in having an unlocked phone why you even with Sprint?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Because it should work in Europe. They he different frequency that the US.
Sent from my HTCONE using xda app-developers app
bender_123 said:
Props as I already got mine unlocked with this info on day one. Sprint basically said they are not requiring an international roaming plan with this phone and that the 90 day thing for new people is to prevent them from buying their phones and selling for profit internationally.
Sprint is the only non carrier branded hardware version of the hardware available in the US as well.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Well, in that case, two thumbs up for Sprint for: quickly providing the unlock code :good: and for not branding the device :good:.
BTW, which department at Sprint gave you the unlock code?
I am on a sero plan, so my concierge. I am sure just about any other knowledgable rep can do this. So there's the rub...find that person. Lol.
Sent from my HTCONE using xda premium
Sign into your sprint account online,mime it's showing my pin and punk unlock code. Don't know if that will be enough but maybe
Sent from my HTCONE using Tapatalk 2
I finally got through the process enough that I am now pending approval since my device isn't 90 days old. Non of the reps I talked to knew anything, they said the iPhone was the only phone that needed to be unlocked, that my phone was already unlocked, that it wasn't possible to use an international SIM. Be persistent insist that you are correct and that your phone does indeed require an unlock. Now hopefully it comes back with no problems from the approval process, I will be raising hell if they deny my device since it is new. That is the most absurd thing I have ever heard in my life. Good luck!
HTC ONE is a World Phone
the HTC ONE supports all GSM frequencies making it a world phone capable of using local SIM in other countries. Thanks.
Here is the latest of 25 chats I had:
---
Sonya B.: Hi, my name is Sonya B.. Thank you for your chat request. Please wait while I review your information.
_ME_: Hi
Sonya B.: Hello.
Sonya B.: Thank you. I am going to go ahead and connect you to my Supervisor since you have had to contact us numerous times about this. Please give them a moment to review the notes on your account.
Sonya B.: Just one moment please.
SWW SeniorTC: Hi, my name is SWW SeniorTC. Thank you for your chat request. Please wait while I review your information.
Sonya B. has left the chat.
_ME_: Hi
_ME_: please review all the notes on my account this will help you to understand the issue quickly
SWW SeniorTC: Hello. I am Sonya's Supervisor. I have reviewed the notes on the account. I have also taken it upon myself to check the unlock status of your phone. I am sorry but the phone is unlocked. If you get an invalid sim error that does not mean it is the phone. That means it is the actual sim card. If it was the phone, then you would get any number of other errors, but not that one. Unfortunately there isn't any way for us to fix an issue when trying to use a foreign sim card. We are not able to replace the phone since using 3rd party sim cards is not a guaranteed service.
SWW SeniorTC: Once using the foreign sim card, you are no longer using Sprint services, therefore we cannot troubleshoot any issues on the phone, nor will you be using your Sprint number. You will be using the number assigned to the sim card. Also, we cannot guarantee what services will be available, you will have to get that information from the carrier you purchase the sim card from.
_ME_: you are not correct in this case
_ME_: there are 3 SIM cards
_ME_: all working in another Sprint unlocked phone
_ME_: but this phone reports Invalid SIM
_ME_: this is clearly a phone issue
SWW SeniorTC: There isn't anything that we can do. You will need to contact the tech team .
SWW SeniorTC: I cannot fix any issues relating to using a foreign sim card.
SWW SeniorTC: If it was a service we guaranteed then yes we could fix it but it isn't. Unfortunately there isn't any steps for me to do in this situation.
_ME_: as I mentioned I would like to exchange the phone since there is clear indication that this is a problem with a device who would be the right contact to handle this?
SWW SeniorTC: The only way to have it exchanged is if you take the phone to a Sprint repair center and they are able to find that there is a manufacture issue with the phone.
SWW SeniorTC: This line does not have insurance so they only way it can be replaced by us is if the repair center finds a manufacture issue with it.
_ME_: they claim that they have no way of diagnosing the issues related to the unlocked phones
SWW SeniorTC: I am sorry but using foreign sim cards is not a guaranteed service by us. We cannot replace phones if this does not work.
SWW SeniorTC: Where are you currently located?
_ME_: Germany
SWW SeniorTC: Ok. I am sorry but there isn't any way for us to trouble shoot this. Our system shows that the phone is unlocked. That is all we are able to do.
Click to expand...
Click to collapse
---
So their system shows that your phone is unlocked. What did you want him to do? Sprint chat is worthless and they pretty much have no power from my experience. Gotta talk go retentions
Sent from my SPH-L720 using Tapatalk 4 Beta
Did you go to a sprint store to have them check it?
Seriously what do you expect them to do? Say they will give you a new phone without checking to make sure the problem that is caused be the phone and not your misuse, and I'm not saying that you did but that is the process of any company. Even the oh so great customer service company Apple.
Sent from my SPH-L720 using xda premium
Mship said:
Did you go to a sprint store to have them check it?
Seriously what do you expect them to do? Say they will give you a new phone without checking to make sure the problem that is caused be the phone and not your misuse, and I'm not saying that you did but that is the process of any company. Even the oh so great customer service company Apple.
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
At the store they are clueless as well, the tech support is helpless.
Basically I just want to exchange the phone at this point but they say it is not their problem.
As you can see they claim 3rd party SIM support is not guaranteed.
I wish my name was SWW SeniorTC.
Sent from my SPH-L720 using xda premium
From what I understand with sprint unlocked phones is that the only sim cards that will work on it are 64k sim cards. Att, tmobile and other US sims use 128k sim cards. What it means is that unlocked sprint phones will only work with foreign sim cards...not domestic. Hope this helps...
Edit: spelling
Sent from my SPH-L720 using xda app-developers app
Idk because Apple pretty much gives away replacement to those with a warranty, and it should be the same for the s4 I mean I is a 500+$ phone
Sent from my SPH-L720 using xda app-developers app
jdizzle316 said:
From what I understand with sprint unlocked phones is that the only sim cards that will work on it are 64k sim cards. Att, tmobile and other US sims use 128k sim cards. What it means is that unlocked sprint phones will only work with foreign sim cards...not domestic. Hope this helps...
Edit: spelling
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
do you have a source for this info about sprint limited to 64k vs 128k? I thought it was a MCC/MNC block.
autoprime said:
do you have a source for this info about sprint limited to 64k vs 128k? I thought it was a MCC/MNC block.
Click to expand...
Click to collapse
I don't have a source unfortunately. Coincidentally, I came across this information yesterday when I talked to Sprint CS International dept and that's what they had told me. My phone was shown as unlocked (iPhone 5 fwiw) in their system but when I stuck in a tmob sim it didn't work so that's why I called. I'm not saying that this is factual, just that this is what they had told me.
Sent from my SPH-L720 using xda app-developers app
jdizzle316 said:
I don't have a source unfortunately. Coincidentally, I came across this information yesterday when I talked to Sprint CS International dept and that's what they had told me. My phone was shown as unlocked (iPhone 5 fwiw) in their system but when I stuck in a tmob sim it didn't work so that's why I called. I'm not saying that this is factual, just that this is what they had told me.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
interesting. well if that were true(might be for iPhone).. its not true for all sprint phones. my unlocked htc one works with att and tmo sims. gs4 seems to block it from getting a signal altho no sim error after the unlock.
I'll look more into this 64 vs 128 thing. It's hard to trust Sprint with any technical info tho.
autoprime said:
interesting. well if that were true(might be for iPhone).. its not true for all sprint phones. my unlocked htc one works with att and tmo sims. gs4 seems to block it from getting a signal altho no sim error after the unlock.
I'll look more into this 64 vs 128 thing. It's hard to trust Sprint with any technical info tho.
Click to expand...
Click to collapse
Yea, from what I've heard Sprint CSR is very unreliable... That you get different answers with different reps.
That's pretty cool! So your htc one is unlocked and works with t-mobile? So you pick up decent data speeds like hspa or lte?
Sent from my SPH-L720 using xda app-developers app
I had an issue getting a device swapped while overseas.
I called and talked several times to CS.
After talking to several people who told me to go to a sprint store and me telling them I was in the middle of a dessert and had no sprint store they allowed me to do an advanced exchange for the device.
They said as I was more than 30 miles from a repair center they could send a phone to my billing address and I had to send the old device back to them.
only catch was If I wanted the phone to use the sprint SIM card it had to be activated with the sprint SIM in the US.
I was using a wataniya SIM so I didnt care.
Long story short, they shipped it to my house, they shipped it to me, I put a foreign SIM in and it worked.
Of course I had to ship the old phone back. of course the device couldn't have a broken screen or water damage. . .
Why don't you try contacting Samsung?
Sent from my SPH-L720 using xda app-developers app
So, did you try going into System Update and then UICC Unlock?
GhostSonic said:
So, did you try going into System Update and then UICC Unlock?
Click to expand...
Click to collapse
I thought I mentioned this above, I've tried _everything_ known to date.
Hello, I am looking for some advice please.
I purchased a Motox Sprint from someone who claimed it had a clean ESN, but when I tried unlocking it through Motorolas website it denied it.
Is there a way to remedy this to where it can be used on no contract prepaid (iePagePlus), or should I just sell it and let it be someone else headache?
Do the unlock codes you purchase online really work, and if so are there any associated to this forum or recommended?
I really like the phones build and got it at what seemed like a good deal at the time,but it dont feel so good now.
rktdoc said:
Hello, I am looking for some advice please.
I purchased a Motox Sprint from someone who claimed it had a clean ESN, but when I tried unlocking it through Motorolas website it denied it.
Is there a way to remedy this to where it can be used on no contract prepaid (iePagePlus), or should I just sell it and let it be someone else headache?
Do the unlock codes you purchase online really work, and if so are there any associated to this forum or recommended?
I really like the phones build and got it at what seemed like a good deal at the time,but it dont feel so good now.
Click to expand...
Click to collapse
A bad esn has nothing to do with unlocking the bootloader. If it has a bad esn, it was stolen. Do NOT sell it and make someone else suffer. You made the wrong decision... don't make it someone else's problem.
Online unlocking sites do work, but it isn't going to help you. All the US carriers have a shared backlist database.
Also in future you can go. Online, call or go in store and make sure ESN is clean. Try and stick to swapa as well.
Sent from my XT1058 using XDA Premium 4 mobile app
Thanks I intend to do that. The phone still has service under his account ,so I'm thinking he either walked on the account or will report it as lost or stolen collect a new phone and now he has money.
I've debated calling Sprint , as he basically stole the phone from them and sold it to me which is theft by deception from what I've read in some other forums.
I just don't think they will do anything about it though.
Sent from my overrated and under thought out Nexus 7 using xda app-developers app
Or he simply hasn't activated another phone on that line. It won't be released until he does.
Sent from my XT1058 using XDA Premium 4 mobile app
So pretty sure I'm a victim of just being dumb. On Craigslist, yup Craigslist, a guy was looking to trade a Note 5 (t-mobile) for a iPad Air 2. I have an extra iPad laying around that I won so was I was interested in the trade. I had done something similar with the s6 Edge. I have AT&T but want it rooted so I know the only option is t-mobile. I didn't even think, but I get home but the Note is still being financed so I'm pretty sure it's not eligible to be unlocked. I haven't called t-mobile yet, but I don't think that's gonna matter. I'm kinda screwed
Pretty sure I have an awesome iPod touch. I sent for one of those unlock code things but from what I've read that's just not gonna work. The guy was really cool, he needed to go back to an iPhone for work. I haven't tried contacting him. I obviously can but I doubt that'll go over well. Any suggestions? At the end of the day I swapped a free iPad for an awesome Note 5, but just sucks that I don't think I'll be able to use it.
Thanks
BTW it's not blacklisted, just financed. I know I could use it on T-Mobile, but I don't have the service.
What is your question? Unlock it at www.cellunlocker.net
Sent from my Gorgeous Note5
Untill its blacklisted it should still work. T mobile wont unlock it themselves till its paid off im sure but if the guy u got it from has had the service for a while he may have every intention of continuing his account and paying the bill every month. I would have passed on it myself in your situation unless it was already unlocked. Try a cheap service and get a unlock code. If it doesnt work then contact the guy back and let him know what the deal is. 50/50 chance if u contact him quick he will be cool about it.
Sent from my SM-N920P using XDA Free mobile app
The fact that its financed is not really your problem as the account holder is paying the bill. There is no reason why you can't unlock. I also use cellunlocker.net every time i need to unlock a phone
polish_pat said:
The fact that its financed is not really your problem as the account holder is paying the bill. There is no reason why you can't unlock. I also use cellunlocker.net every time i need to unlock a phone
Click to expand...
Click to collapse
Okay thanks guys... How long does the unlock usually take.. I used the "unlockingcompany" and its been almost two full day. Just curious.
Thanks
Cellunlocker.net usually sends the code between 3-6 hours. Although on the 10 or so codes I ordered, one or two took about 24 hours
Sent from my SM-N920W8 using Tapatalk
Okay. I just I'll give this site a few more hours then if not I'll try your suggestion
Also if you film the unlock process and post it on YouTube you might get between 50% and 100% discount. Here is a vid i made just a few days ago
https://youtu.be/cPCFa8z-Drg
Sent from my SM-N920W8 using Tapatalk
Beware of cellunlocker.net they have poor customer service and fight you hard if you need a refund. I would verify from them that they can unlock a Tmobile Note 5 b4 you pay them a dime. With tmobiles new unlock app codes don't work anymore.
Sent from my SAMSUNG-SM-N920A using Tapatalk
verks said:
Beware of cellunlocker.net they have poor customer service and fight you hard if you need a refund. I would verify from them that they can unlock a Tmobile Note 5 b4 you pay them a dime. With tmobiles new unlock app codes don't work anymore.
Sent from my SAMSUNG-SM-N920A using Tapatalk
Click to expand...
Click to collapse
I didn't actually try cellunlocker.net yet, however on their site it says my IMEI is unlockable and gives it the ol' green check mark. Again still waiting if "theunlockingcompany" is gonna come through before I try anything else.
verks said:
Beware of cellunlocker.net they have poor customer service and fight you hard if you need a refund. I would verify from them that they can unlock a Tmobile Note 5 b4 you pay them a dime. With tmobiles new unlock app codes don't work anymore.
Sent from my SAMSUNG-SM-N920A using Tapatalk
Click to expand...
Click to collapse
Thats BS. Cellunlocker have great customer service. I've been dealing with them for almost 10 years, 2-3 times a year and always had the code withing 3-6 hours with 1 exception...even on weekends and holidays they deliver. What company refunds you at least 50% of your cost just by posting a video of the process? The only reason you would ask for a refund is if you've provided them with the wrong IMEI. It happened to me once, and their terms of service clearly state that no refund will be issued if its a user mistake. Which is totally understandable because they provided me with the service, why should they pay? I had one issue with the correct IMEI being sent but process froze my phone. I called them and were able to provide me with unfreeze code over the phone and help me through the process. Their codes are also some of the cheapest on the market.
It's not because you had a bad experience that they have bad customer service. I'm sure you haven't told us the entire story either.
T-Mobile uses a Device Unlock app on it's Note5 devices; traditional sim unlocking will not work. T-Mobile does something on their end to process the unlock without entering a SIM unlock code. here's a link to an S6 thread where the OP implies he can SIM unlock your S6/Note5 device if your phone is rooted. had i known of this, i would have tried it myself. fortunately, T-Mobile granted me a permanent unlock because i paid full price for my phone. Good luck.