Database Develop

[Q] HD7s call quality

I just got my HD7s a few days ago and I have noticed that when I am talking to someone I can hear some kind of background noise. I believe it is coming from the mic on the bottom of the phone because if I blow into the mic I can hear that crackly noise from the earpiece. Anyone else have this issue? Just wanted to check before I looked into getting a replacement.
I read on a different forum that the sim card may be the culprit. Not really sure how that could affect the call quality though. Any ideas?

no I don't have that issue

quietriot84 said:
I just got my HD7s a few days ago and I have noticed that when I am talking to someone I can hear some kind of background noise. I believe it is coming from the mic on the bottom of the phone because if I blow into the mic I can hear that crackly noise from the earpiece. Anyone else have this issue? Just wanted to check before I looked into getting a replacement.
I read on a different forum that the sim card may be the culprit. Not really sure how that could affect the call quality though. Any ideas?
Click to expand...
Click to collapse
Have no idea but tons have this issue as well as me.. Can you hear yourself talk when talking to someone?

When I first got my HD7S, it sounded as if there was a noise cancelation issue during my first day of calls that initially sounded like high pitched whistling / clicking. As I made more calls, the sound went away and the call quality improved drastically. Now the quality rivals my old HD2.

Ok, i knw this is off topic but is the HD7S suppose to be on when charging? Everytime i turn it off to charge as soon as i plug it up to power it turns back on. That and the fact i can hear myself when talking is what turns me off to this phone... Well i still have 25 days left to turn it in for something else.

Splitboot said:
When I first got my HD7S, it sounded as if there was a noise cancelation issue during my first day of calls that initially sounded like high pitched whistling / clicking. As I made more calls, the sound went away and the call quality improved drastically. Now the quality rivals my old HD2.
Click to expand...
Click to collapse
I figured there was an issue with the noise cancellation, or something like that. How long did it take for the call quality to improve? Like how many minutes? I already returned mine and went back to my iPhone 4. Really missing my WP7 lol. Trying to convince myself to wait till after Mango to see what is being offered.
On a side note, does anyone thank HTC quality is going down? Used to have a TP2, and aside from the lame resistive touch screen and old internals I really liked the phone and its quality, especially the speakerphone.

quietriot84 said:
I figured there was an issue with the noise cancellation, or something like that. How long did it take for the call quality to improve? Like how many minutes? I already returned mine and went back to my iPhone 4. Really missing my WP7 lol. Trying to convince myself to wait till after Mango to see what is being offered.
On a side note, does anyone thank HTC quality is going down? Used to have a TP2, and aside from the lame resistive touch screen and old internals I really liked the phone and its quality, especially the speakerphone.
Click to expand...
Click to collapse
Indeed i do.
Considering the hardware on the "latest and greatest" isnt at all up to par with what is currently available for Android devices, part of me wants to throw half my fortune into Nokia as it will not take much to make an epic WP7 and kill HTC in the market right now.
If my TP2 hadn't have died last week (R.I.P.) I would have waited for this fall.
I hope the Mango update for the HD7S fixes all these issues because I love WP7 so far and would love to keep it. However, I dont see myself getting any other phone running WP7 due to lack of HW and sheer quality. The Gallexy S II is looking very appealing (if it ever comes out this month)

I can't say that i have this problem. I did at one time have it with my Iphone 3G, and my BlackBerry 8820, but it was on and off. Since i have had my HD7 i have not experienced this.

HD7S Noise
For the first 3-4 weeks I had the HD7S at the beginning of each 2nd or 3rd call there was an extremely high pitched squeal that lasted perhaps for less than a second, but nevertheless forced you to quickly remove the phone from your ear. If the Jabra were on for handsfree in the car no noise. It has subsequently disappeared and haven't heard it for a week or two. I have not experienced the "crackling" sound nor a microphone feedback issue.

Anyone else with this issue? I have it and have boxes up my phone to return but if it "goes away" after a while then I may end up keeping it.
Seems to work fine with headphones plugged in, and the person on the other end seems to not hear the hissing, but it's really REALLY annoying.

Did you keep the phone in the end?
I had the high pitched squeeling but am thinking that it only 'goes away' because you subconsciously learn to hold the phone differently to prevent the mic feedback... I'm only on day 3 with the phone but I thought my ears were going to bleed after the first call I made on it!

I hate to revive an old thread, but I just went out and got this phone yesterday. Is there a fix for this out, or am I just to put up with it?

I would like to know if anyone ever found a fix either.

Dragon Queen said:
I would like to know if anyone ever found a fix either.
Click to expand...
Click to collapse
Yeah I gave up. Back to Apple! Yay for me and the iPhone 4S, too bad HTC couldn't put out a quality WP7 device in time.

I just bought my hd7s, and it has the same problem with the microphone, its so irritating that I cannot keep it.
I guess it only needs a firmware fix, not a ROM, and not a Hardware, because how did it pass QC at first place, if its a Hardware issue?
Should we talk with HTC, or AT&T about this?

I also have had the same problem with my HD7s. I experience feed back screeching in my ear on the very first phone call as the handset near my face and it stopped after I got the speaker pressed up against my ear. This would happen quite often. It also would occur many various position like when I would pin the phone against my shoulder to free my hand or when I would place the phone face down on a table to activate the speaker phone. I could also easily induce the sound by arcing my hand a bringing close to the phone. This was very disappointing as the phone is perfect for me in every other aspect.
I exchanged the phone with AT&T for the same model. With this second HD7s I could not reproduce the feedback out of the box. After several days of phone calls I could actually hear a significant improvement in call quality, as there was an absence of the hissing background noise that I would hear before. When I really put some effort into it I find can produce the feedback with my hand by practically making a tunnel from speaker to the microphone. I'm quite certain that this should not occur under any circumstances but I've been able to overlook it thus far because this phone meets my needs in every aspect.
It seems to me that the microphone in this phone is too sensitive. It's a double edged sword of sorts because my wife says the call quality on her end is noticeably better than it has been before compared to my Tilt2.
I must say though, I spent an afternoon with a Titan and that is an excellent phone. Pure call quality, great build, better camera, I had fun with Tango and the front camera, and the even larger screen is great. It just wasn't a match for me because it lacked an Otterbox Commuter case and XDA hasn't cracked it yet-I really need my homebrew apps and custom ROMs with internet sharing. If the titan gets unlocked before my thirty day buyer's remorse is up I may be switching.
Now if you are like me and the HD7s is the best phone for you I suggest that you exchange it for another to see if you have any luck. The fact that this seems to be a consistant problem with those who experience on more than one device, suggests to me that it's a design flaw. However the fact that this thread is only 2 pages long suggests to me that we are the only ones that have an uniquely contoured face that exposes the problem.

[Q] Audio issues- background noise

Has anyone else noticed any issues with a background noise behind the audio? It is most noticeable with headphones, however I can identify it regardless of how i am playing audio. It sounds like a sort of static/buzzing sound, and is really irritating now I've noticed it.

Jme369 said:
Has anyone else noticed any issues with a background noise behind the audio? It is most noticeable with headphones, however I can identify it regardless of how i am playing audio. It sounds like a sort of static/buzzing sound, and is really irritating now I've noticed it.
Click to expand...
Click to collapse
I do have background noises that do sound like some static/buzzing, most noticeable after the ringtone / notificiation playback, for a second. And no, the actual ringtone / soundfiles are just fine, its related to the One.

S/N on Qualcomm DACs is not the best, but this sounds like maybe something different.

Background noise solution
Jme369 said:
Has anyone else noticed any issues with a background noise behind the audio? It is most noticeable with headphones, however I can identify it regardless of how i am playing audio. It sounds like a sort of static/buzzing sound, and is really irritating now I've noticed it.
Click to expand...
Click to collapse
Hi I know the solution! Just switch off the NFC!
Settings/more/nfc
And you will be happy :good:
BRG
T

The noise is really quite significant, it makes listening to music over headphones pretty bad below half volume.
NFC was already turned off, but thanks for the advice anyway.
Sent from my HTC One using xda app-developers app

I've noticed the hissing when I use the camera to video something
I'm waiting for a replacement but now wonder if all phones are affected by the problem
Sent from my HTC One using xda premium

I doubt it, this is the only thread describing this problem so far. Return it is... Love the phone but am hating the build quality.
Sent from my HTC One using xda app-developers app

Jme369 said:
Has anyone else noticed any issues with a background noise behind the audio? It is most noticeable with headphones, however I can identify it regardless of how i am playing audio. It sounds like a sort of static/buzzing sound, and is really irritating now I've noticed it.
Click to expand...
Click to collapse
I think it might relate to Enable Beats sound. However, customer service told me HTC is working on this and will fix in SW.

It is the beats audio. Turn it off and the hiss is greatly reduced.

Beats audio seems to make no difference, have a replacement coming tomorrow so will be able to see whether it is a manufacturing fault or not.

I have this problem as well on my HTC One (Black).
It seems to be most noticeable on Youtube videos and games for me, disabling beats audio does seem to reduce the background noise / static but doesn't seem to get rid of it entirely, it also seems to happen no matter what you have the volume set to or if you are using headphones / the speakers.
I couldn't live with it and tried to get it replaced by phones4u but technical support said I would have to take it to a store and compare it with another HTC One, unfortunately no stores near me have any in stock so I am going to return it and wait for some of the kinks / build issues with the phone to be worked out.
-Aziki

Jme369 said:
Beats audio seems to make no difference, have a replacement coming tomorrow so will be able to see whether it is a manufacturing fault or not.
Click to expand...
Click to collapse
Did you end up getting a replacement and does it fix the problem?
Thanks,
Aziki

In my experience from having the One since Friday, I would say it is a software issue rather than the hardware. I do get popping and bad hissing from the speakers at different frequencies, but if I turn off Beats Audio it is reduced drastically, although then you lose the nice bass and depth from the speakers. Hopefully it will be fixed in an update. I mostly notice it on YouTube videos or files with lower quality/bitrate.

Rescheduled my delivery for tomorrow but will update this thread, id be suprised if this is an issue common to all the handsets though as it's pretty unlivable for me and I would have guessed more people would have reported it.
Sent from my HTC One using xda app-developers app

Received the replacement, same issue with the audio. Could be either a software fault or a hardware fault common to the batch? Either way, the replacement I received has some awful build quality issues, gaps and an overhang in the metal. I like the phone but this is getting stupid, may just get an s4...

Jme369 said:
Received the replacement, same issue with the audio. Could be either a software fault or a hardware fault common to the batch? Either way, the replacement I received has some awful build quality issues, gaps and an overhang in the metal. I like the phone but this is getting stupid, may just get an s4...
Click to expand...
Click to collapse
That sucks! :/
I was hoping you would come back saying your new phone is perfect and doesn't have the problem. It's weird that no one has come into this thread saying they don't have the problem, although only a handful of people have said they do.
It does seem like a software problem like you and a few other people have mentioned, considering sound is one of the main selling points of this phone you would have thought they wouldn't have shipped it with such an obvious flaw.
I'll be sending my phone back tomorrow and at this rate I'm not sure if I will be getting another one as the sound problem bugged the hell out of me for the short time I used it.
-Aziki

Phoned three and they were really apologetic, sending me a new phone that they will first inspect for build quality issues. I expect the audio issue will persist though. Phoned HTC to see if its a software issue or not (also reported the capacitive button issue) and a manager is going to phone me back at some point today or tomorrow. They have until the s4 release date to give me the phone I paid for or im jumping ship.... Good luck with your replacement .

The hissing is a known issue which only appears on some builds, I personally have no issue so it is hardware

What is the serial number of your device (the first 6 characters)? Would love to be able to track which build exactly has the issue.
Just to clarify, the hissing is most noticeable if you play a track at low volume through headphones. Is made worse with beats enabled, but still occurs without it on.

Serial number is HT339W, so it was made on the 9th March 2013 in Taiwan. No hissing at all

Call quality?

I had an HTC One until last Thursday. It had to go back because the camera was defected.
I also noticed the call quality was probably the lowest I've experienced any phone! There was a constant hissing noise which was often louder than the caller, there were popping sounds and other distracting noises. In general. It was terrible.
I have a new HTC One On order and it should be with me this week. I'm hoping that this unit won't suffer the same low call quality as the last.
For those who already own the one how would you describe the call quality?

Absolutely fine for me. Maybe you had a generally defective device?

Best call quality of any phone I've owned, regardless of all the other issues I've had with it
Sent from my HTC One using xda app-developers app

So I've had the HTC One for about 10 days now, and I have to say that it has by far the best call quality of any phone I have ever owned (and that's a lot of phones).
As an example, I was in a busy shopping center the other day, near a children's play area, and took a call, so was expecting the usual complaints from the other side about the screaming in the background, but when I questioned the other party, they said that the could hear the background noise but it was not distracting.
By comparison, I took a call from a colleague with an iPhone 5 last week, and had to ask them why they were talking to me while playing with their children (the screams were deafening!), but it turned out that their daughter was in another room already. The background suppression on the One seems to work very well.
My mother is hard of hearing and calling her on a mobile was previously fraught with difficulties, but she has mentioned how much clearer I sound when calling her now.
I have not experienced any hissing, clicks or other interference.
I'm also impressed with the call quality in poor areas. I was a little concerned that the One was showing poorer reception at home that my previous HTC Sensation. Experiences on that phone had shown that it was difficult to make or receive calls in specific places in the house, but using the One in the same locations suffers no degradation.
The same effect can be seen when using the One with a variable signal for example on a train; places where calls would drop with other phones are now accessible.

My classmate had got the phone and I have used it, the call quality is great.

Just reinforcing what everybody else is saying, call quality is brilliant for me to.
Sent from my HTC One using xda app-developers app

ive had numerous HTC handsets and this is by far the best call quality so far:good:

Thanks for your replies. The unit I sent back must have been dodgy in the camera and phone department!
Looking forward to the new one this week.

HTC ONE microphone problems

I bought my ONE from amazon.de and,after 2 months, I cracked the screen:crying: .I called htc and they sent me to the official service in my country(Romania). The guys there replaced my htc one (to my big and pleasant surprise) with a new one.I updated it to 4.2.2, but I got some complaints about my voice not being heard loud enough on this new phone.I don't seem to rememeber to have had this on the original one.....
Is it the mic?Or something to do with the network?Anyone elese having similar problems with the microphone during calls?
P.S. By the way,does anybody know how to enable/disable noise cancelation on this phone?

What I've noticed is that my calls aren't as clear as on my Galaxy S3, not sure if noise cancellation is doing too much, but my calls are definitely more "muffled", in fact I almost always have to use my headset to hear people loud and clear. Loudspeaker mode works fine though

It's probably related to this:
http://www.engadget.com/2013/05/02/htc-hdr-mic-dropped/

mr.r9 said:
It's probably related to this:
http://www.engadget.com/2013/05/02/htc-hdr-mic-dropped/
Click to expand...
Click to collapse
Yes, I know about that,that is why I wanted to buy the phone as quick as possible, probably the first one,which I bought in april,was from the first batches,with that mic in it,and this one is not.But,stil,this doesn't explain the low volume....
I mean,I did a test: I put on a song on my ipad3 in a quiet room at about a quarter of the full volume and opened shazam on my htc one and got at about 1-1,5 meters away from the tablet. To my surprise,the mic recorded the sound and shazam recognized the song!!After this little experiment,my conclusion is that the mic is working ok,but,during the calls something is a little wrong!

Galactus said:
What I've noticed is that my calls aren't as clear as on my Galaxy S3, not sure if noise cancellation is doing too much, but my calls are definitely more "muffled", in fact I almost always have to use my headset to hear people loud and clear. Loudspeaker mode works fine though
Click to expand...
Click to collapse
In regard of hearing the other persons voice,everything is ok for me,the sound is loud and clear,i don't have problems.

lev04 said:
In regard of hearing the other persons voice,everything is ok for me,the sound is loud and clear,i don't have problems.
Click to expand...
Click to collapse
Same here in fact I never heard anything better when talking.
Sent from my HTC One using xda premium

Shan89 said:
Same here in fact I never heard anything better when talking.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
yeah,you're right,it's like the person on the other phone is there,speaking in your ear!
But what about your voice,do you have problems making yourself heard to the other person?!

[Q] Static noise in calls?

Hey there!
I have recently purchased a new Z3C and think it is indeed a really great phone. However, one thing that really bugs me is a constant and very noticable static noise during calls and only perceivable when using the earpice, not e.g. headphones. You can hear it all the time, especially when pausing the conversation.
Thisis the second device I have that happen, so I would really be interested if everyone else's sound via earphone is clear or if a bit of static is normal. Am I being paranoid?
I switched off all the options for "optimization" in the call settings, btw.
Cheers

panecondoin said:
Hey there!
I have recently purchased a new Z3C and think it is indeed a really great phone. However, one thing that really bugs me is a constant and very noticable static noise during calls and only perceivable when using the earpice, not e.g. headphones. You can hear it all the time, especially when pausing the conversation.
Thisis the second device I have that happen, so I would really be interested if everyone else's sound via earphone is clear or if a bit of static is normal. Am I being paranoid?
I switched off all the options for "optimization" in the call settings, btw.
Cheers
Click to expand...
Click to collapse
Hi,
I have the same problem and it's driving me crazy. First i thought i got a phone with failure so i send it to the repair service but they were convincing me that it's normal. I couldn't belive such a thing can be normal so i insisted on a phone replacement. After writing mails directly to Sony, replacement was approved but guess what - replacement phone had the same issue. I also checked couple of phones in shops and you could hear static noice in earspeaker on all of them. However some people on forums say they can't hear anything so i'm still not sure if this problem exists only in some series. I googled much on this subject and found that Sony had many issues with audio/speaker/volume in previous Z models but it seems it was solved with firmwares. However i believe this is a hardware problem of earspeaker they use. I even found u can order a new one on ebay. All in all, as you said phone is great but this thing is annoying as hell. I tried many other brands to see if they have any sound noise and i can't hear anything. Sad story
Regards,
Nino

orcalator said:
... I also checked couple of phones in shops and you could hear static noice in earspeaker on all of them. However some people on forums say they can't hear anything so i'm still not sure if this problem exists only in some series. ...
Click to expand...
Click to collapse
Quick reaction to other ppl. Ppl are deaf!
Now not so hot blooded . Happened to me many times. I have (thank God) still good hearing.
Most of the ppl I know do not care, get used or even do no hear this sound, OR are not able to distinguish it.
So even if they tell you, they do not hear it, till you can use their phone and test it next to your, that means nothing....
(This is not my first phone where I can hear something that 99 percent ppl cant hear, even on mine... luckily there is few that can so I know I am not going crazy )
Now the second point is to prove it and if it really is not just how the phone should sound.
Anyways what I tried and made me nervous was the service tests in the Service Menu *#*#7378423#*#*
All of these Primary Mic , Secondary Mic and Earphone tests sound horrible .
Serious crackling, buzzing on the Mics and Earphone, like I am used to from the Phone Call , static noise...
Funny thing however, ppl say they can hear me good and the video records also with good quality. So I do not understand how both of the mics sound so incredibly bad in the test. Well they both go through the same Earphone where I have the static noise, so the earphone could really be faulty, but I never hear the crackling, buzzing cut ofs in the call...

Update: Seems to be normal
Just an update:
I have checked another two devices, different mobile providers as well, and all of them had the same static when using the earphone. No such static when using a headset, though. It seems to be normal. I have checked my old (Xperia P) and there's static as well, although less noticeable due to a weaker/more quiet earpiece.
I also have decided to just go with it, since you can understand everything loud and clear and every other aspect of the Z3C is just that good.
Thanks for reporting everybody. I, too, thought I was going a bit crazy! Enjoy your devices everybody :good::good::good:

panecondoin said:
...Thanks for reporting everybody. I, too, thought I was going a bit crazy! Enjoy your devices everybody :good::good::good:
Click to expand...
Click to collapse
Buddy can you go to a bathroom, or somewhere without much sound. And try the Service Menu Tests.
*#*#7378423#*#* in dialer. ?
And test the Primary Mic, Secondary Mic , Earphone.
Thanks

PAGOT said:
Buddy can you go to a bathroom, or somewhere without much sound. And try the Service Menu Tests.
*#*#7378423#*#* in dialer. ?
And test the Primary Mic, Secondary Mic , Earphone.
Thanks
Click to expand...
Click to collapse
No proplem
I am nowhere nearly silent enough to check it, but will do when I come home this afternoon. Will report back ASAP!

I'd also like to hear your results. I was about to get myself one of these phones today as they are a good price at the moment. But having a constant noise in the background on calls would bug the heck out of me! I don't want to have to use a headset, hate em. I can deal with some problems as ANY phone you buy these days has some problem, there is no perfect phone out there. I'm currently browsing the web and XDA for problems associated with the Z3 Compact, but so far this is a biggy for me, that and maybe the purple/pink hue on the camera in some pictures.
How loud are these noises in comparison to the volume of the person on the other end of a call?

RuffBuster said:
I'd also like to hear your results. I was about to get myself one of these phones today as they are a good price at the moment. But having a constant noise in the background on calls would bug the heck out of me! I don't want to have to use a headset, hate em. I can deal with some problems as ANY phone you buy these days has some problem, there is no perfect phone out there. I'm currently browsing the web and XDA for problems associated with the Z3 Compact, but so far this is a biggy for me, that and maybe the purple/pink hue on the camera in some pictures.
How loud are these noises in comparison to the volume of the person on the other end of a call?
Click to expand...
Click to collapse
In my case, I can hear the person clearly, still with some hissing. Only in silent passages it becomes really "visible".
Interesting enough I just tried something . I put the headset in a different way on my ear....
I think what I am getting is the effect of when you put your hand on your ear, seashell stuff noise ...
There is a definite hissing, static noise but becomes less apparent depending on the placement of the headset without loosing the quality of the voice, or loudness.

PAGOT said:
In my case, I can hear the person clearly, still with some hissing. Only in silent passages it becomes really "visible".
Interesting enough I just tried something . I put the headset in a different way on my ear....
I think what I am getting is the effect of when you put your hand on your ear, seashell stuff noise ...
There is a definite hissing, static noise but becomes less apparent depending on the placement of the headset without loosing the quality of the voice, or loudness.
Click to expand...
Click to collapse
Does it make you wish you had chosen another phone?

RuffBuster said:
Does it make you wish you had chosen another phone?
Click to expand...
Click to collapse
I do not think I will be ever satisfied with any phone I had.... I found issues on all of them...
Till now no. I tried the sound recorder from sony, the sound came out ok. Video also seemed ok.
So if there is an issue, is most probably with the Earphone. But as was said in another threads, other phones have this also, to which extent depends on many factors...
To answer. Not yet . I have it only for a week. Will see how much I get used to it.

PAGOT said:
I do not think I will be ever satisfied with any phone I had.... I found issues on all of them...
Till now no. I tried the sound recorder from sony, the sound came out ok. Video also seemed ok.
So if there is an issue, is most probably with the Earphone. But as was said in another threads, other phones have this also, to which extent depends on many factors...
To answer. Not yet . I have it only for a week. Will see how much I get used to it.
Click to expand...
Click to collapse
I also kept the phone but i find this thing very annoying. Few days ago i talked on a phone in a silent office room and it really sucks, u constantly hear sshhhhh.. Static noise is just too loud. I tried other brands like iphone, my old Nokia, samsung and there was absolutly no noise. I even tried Sony Xperia Z1 from friend and it is also noise free. I would buy earspeaker on ebay and replace current one only if i'd knew that will solve the problem.

RuffBuster said:
I'd also like to hear your results. I was about to get myself one of these phones today as they are a good price at the moment. But having a constant noise in the background on calls would bug the heck out of me! I don't want to have to use a headset, hate em. I can deal with some problems as ANY phone you buy these days has some problem, there is no perfect phone out there. I'm currently browsing the web and XDA for problems associated with the Z3 Compact, but so far this is a biggy for me, that and maybe the purple/pink hue on the camera in some pictures.
How loud are these noises in comparison to the volume of the person on the other end of a call?
Click to expand...
Click to collapse
The static noise does not interfere with the clarity of the received voice. You can hear the caller loud and clear. You will notice the static noise more as the ambient sound around you decreases. I for one have noticed, that I also tend to somehow ignore the static noise a couple of seconds in on a call.
PAGOT said:
In my case, I can hear the person clearly, still with some hissing. Only in silent passages it becomes really "visible".
Interesting enough I just tried something . I put the headset in a different way on my ear....
I think what I am getting is the effect of when you put your hand on your ear, seashell stuff noise ...
There is a definite hissing, static noise but becomes less apparent depending on the placement of the headset without loosing the quality of the voice, or loudness.
Click to expand...
Click to collapse
@PAGOT I have tested everything you said and, besides said static noise, I could reproduce the issues you reported with the primary and secondary microphones: a very underwhelming performance of both of the microphones. Cracking, static sound. None of the possible options in the calls settings menu changed anything for the better or worse.
Strangely enough, the sound quality of my calls have been reported to be loud and clear. I also tried Sony's audio recorder, with flawless results Makes no sense.
PAGOT said:
I do not think I will be ever satisfied with any phone I had.... I found issues on all of them...
Till now no. I tried the sound recorder from sony, the sound came out ok. Video also seemed ok.
So if there is an issue, is most probably with the Earphone. But as was said in another threads, other phones have this also, to which extent depends on many factors...
To answer. Not yet . I have it only for a week. Will see how much I get used to it.
Click to expand...
Click to collapse
After the new tests I was being confused, again. But, as both of you already put forth, no phone is perfect and I will stay with the Z3C because of the nice features of the device along its very competetive price. I love to forget about charging my phone regardless of heavy usage all day long. The phone stays. Everybody responding here did a great job sharing their experiences! Good work:good:

orcalator said:
I also kept the phone but i find this thing very annoying. Few days ago i talked on a phone in a silent office room and it really sucks, u constantly hear sshhhhh.. Static noise is just too loud. I tried other brands like iphone, my old Nokia, samsung and there was absolutly no noise. I even tried Sony Xperia Z1 from friend and it is also noise free. I would buy earspeaker on ebay and replace current one only if i'd knew that will solve the problem.
Click to expand...
Click to collapse
Yeah, well my wife has an iPhone 5s and also that thing is silent... no noise...
Am currently factory resetting as that will be the first thing they gonna ask me if I did ... I think I will send it to repair.
Even if this an sw issue or new one will have it too, till somebody/enough ppl complain I doubt they will fix it.

PAGOT said:
Yeah, well my wife has an iPhone 5s and also that thing is silent... no noise...
Am currently factory resetting as that will be the first thing they gonna ask me if I did ... I think I will send it to repair.
Even if this an sw issue or new one will have it too, till somebody/enough ppl complain I doubt they will fix it.
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Would be nice if you could report if sending it to repair fixes the issue, should you actually do it and remember

panecondoin said:
Would be nice if you could report if sending it to repair fixes the issue, should you actually do it and remember
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For now I made a thread over at sonymobile too. Will try to go and check colleagues Z3C. Majority of ppl actually got the Z3C.... about 10 devices in my vicinity...

PAGOT said:
I do not think I will be ever satisfied with any phone I had.... I found issues on all of them...
Till now no. I tried the sound recorder from sony, the sound came out ok. Video also seemed ok.
So if there is an issue, is most probably with the Earphone. But as was said in another threads, other phones have this also, to which extent depends on many factors...
To answer. Not yet . I have it only for a week. Will see how much I get used to it.
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PAGOT said:
For now I made a thread over at sonymobile too. Will try to go and check colleagues Z3C. Majority of ppl actually got the Z3C.... about 10 devices in my vicinity...
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I already passed all procedure with repair service couple of months ago, and it was not a very nice experience. The worst thing was that guy in repair service tried to make a fool out of me, like "nothing is wrong with this phone, i don't hear any noise". I mean come on, all people i asked to listen the sound heard noise, and he pretends not to hear anything. However i insisted on repair and then agony begon. After a couple of days they returned me phone with explanation that they made software adjusments and that all is fine now. Yeah sure.. it was the same ofc. I didn't take the phone but insisted on repair again. After a couple of days they said that they replaced earspeaker and that all is fine now. Yeah sure... same thing again. Then they said that they can't do anything more while guys in repair service were looking me like "again this crazy man" and made stupid jokes like "you can leave the phone here if it's not good for you". Total idiots. That really pissed me off and i contacted local Sony support in my country (Croatia, Europe). After exchanging 2 mails with them, explaining what is going on, they agreed to give me replacement phone. Unfortunately new phone had a same issue so i'm now stuck with it. I hope you will not have all this trouble but now you know what can you expect. I also wrote about this at: talk.sonymobile.com/t5/Xperia-Z3-Z3-Dual/static-noise-on-xperia-z3-speaker/m-p/924466/highlight/false

orcalator said:
I already passed all procedure...
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Can totally understand that ... was more times in a situation like this ...
A safe bet is to argue with the Service Menu tests. Microphone and Secondary Microphone and Earphone and also Stereo Speaker.
Microphones sound both bad...crackling, buzzing, static
Earphone - static noise.
Stereo Speaker - upper one is on and down one is hissing.
They can't argue with that... no matter how much they try... and its their test ...
No matter how much they want ...
(You do not have to tell them , that ppl can hear you nicely , or that video/audio recordings sound better)
Kinda thinking that this is might be a software issue? Heard theories about artificially adding some tone/noise to the call, so you know you are on call or whatever. So the filters or whatever might be set wrong. Or do we really think they would use a bad quality product?
Btw the guys over at CM or other ROMS do not have a fix for this?

PAGOT said:
Can totally understand that ... was more times in a situation like this ...
A safe bet is to argue with the Service Menu tests. Microphone and Secondary Microphone and Earphone and also Stereo Speaker.
Microphones sound both bad...crackling, buzzing, static
Earphone - static noise.
Stereo Speaker - upper one is on and down one is hissing.
They can't argue with that... no matter how much they try... and its their test ...
No matter how much they want ...
(You do not have to tell them , that ppl can hear you nicely , or that video/audio recordings sound better)
Kinda thinking that this is might be a software issue? Heard theories about artificially adding some tone/noise to the call, so you know you are on call or whatever. So the filters or whatever might be set wrong. Or do we really think they would use a bad quality product?
Btw the guys over at CM or other ROMS do not have a fix for this?
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Click to collapse
On some forum someone mentioned that it could be software gain/ loudness problem. It sounds like someone turned speaker volume up to 200% so static noise is so loud but in the same time voice/music sound is on normal level. As i said in one of mine previous posts, Sony had problems with audio in some previous Z models too and they solved it with firmware update. Hope they will do something with this too - if it's not a hardware problem. Would be nice to have someone from Sony to comment this.

If you do ever find a solution for this or Sony release a fix please let us know. I'm going to hold out on buying a new phone for the time being and put up with my old Galaxy S2 in the hope something happens between now and then. I'm starting to lean towards a Galaxy S5, but I really like what Z3C has to offer, just not the static...
*Fingers crossed* and best of luck!

RuffBuster said:
If you do ever find a solution for this or Sony release a fix please let us know. I'm going to hold out on buying a new phone for the time being and put up with my old Galaxy S2 in the hope something happens between now and then. I'm starting to lean towards a Galaxy S5, but I really like what Z3C has to offer, just not the static...
*Fingers crossed* and best of luck!
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Well you can follow my fight here: http://talk.sonymobile.com/t5/Xperi...ble-results/m-p/978277/highlight/false#M10279
Right now the support said, they are not getting complaints about this device in regards of noise....