APN cannot be saved - Xperia Z Q&A, Help & Troubleshooting

I changed my ISP today, and when I was trying to add APN for LTE, the APN didn't stay. I pressed save but the APN list is still blank. could someone tell me what's going on?

nt2701 said:
I changed my ISP today, and when I was trying to add APN for LTE, the APN didn't stay. I pressed save but the APN list is still blank. could someone tell me what's going on?
Click to expand...
Click to collapse
do a repair with Sony Update Service.

LitoNi said:
do a repair with Sony Update Service.
Click to expand...
Click to collapse
It's working now, I might mistype something before, thxs anyway

Related

Lost Data Connection!

3G and H are appearing but nothings happening, no activity. This is after a data\cache wipe. Any fix or do I need to flash again?
On JPO
Check your apn settings. Also, try searching for your network provider.
terranq said:
Check your apn settings. Also, try searching for your network provider.
Click to expand...
Click to collapse
It's set to orange internet, network provider is set to orange.
dial *#*2263* and make sure all the bands are selected (go under combi bands and select them all). Other than that, not sure.
That's not doing anything on my phone, you sure that works with froyo?
Nevermind, tried sgs tool, all are selected... Still not working..
Ps: swype is awesome.
Shocky2 said:
It's set to orange internet, network provider is set to orange.
Click to expand...
Click to collapse
Get the exact APN name from Orange and make sure it's set for internet.
Sometimes, telcos have multiple APN settings.
Sent from my GT-I9000 using XDA App
What he said. Sorry I got the code wrong, I was going from memory. Failing that (apn check), you may have to reflash, but I'd see if you can get some insight from someone a little more experienced than me
maybe he updated to froyo and lost his imei
Don't understand why but it appears to be working now, I also tried it this morning with no luck maybe it's due to location, but it was working fine before...
Very strange, will try later today and see if it's still working.
Shortly after getting home, got no service message, after reconnecting to network the 3G connection is dead again.
I'll reflash later, this isnt right..
Exactly the same after being flashed and reseting everything to defaults, this is great.
Last time I touch clockwork recovery.
Can't even make any calls now , either the sim cards messed up or the phone is...
I'm starting to hate this phone.

Data 3G setup not working... help

APN is properly entered as per fido, using apn : Fido-core-appl1.apn and leave everything else blank.
Also tried apn internet.fido.ca, rebooting the phone, with no luck.
The 3G icon is showing alternating with H+. but when i try to access a website, it does not work. No data is transfered.
Called them and they said that everything is okay on their side, it’s probably a problem with my phone itself. And since they do not carry the z1, they do not provide support on the phone....
anyone know what might be the problem?
phone is taiwanese version c6902 running stock 4.3
C6902/3 run different bands than Canadian C6906 and I saw people complain about the signal switching between 3g and H+ and have a low transfer data. Even if you set up well your phone still the probability of not having a good transfer rate. Your Carrier should definitely send you a sms with the right settings for your phone, if they don't do that it's a problem.
BTW are you using the right phone for your zone?
eclyptos said:
C6902/3 run different bands than Canadian C6906 and I saw people complain about the signal switching between 3g and H+ and have a low transfer data. Even if you set up well your phone still the probability of not having a good transfer rate. Your Carrier should definitely send you a sms with the right settings for your phone, if they don't do that it's a problem.
BTW are you using the right phone for your zone?
Click to expand...
Click to collapse
the problem is that i’m not getting any data transfer at all even though the 3g\h+ icons are present. ...
what do you mean by using the right phone for my zone? if you mean the bands, the c6902 is compatible with north america bands no problem.
hpl912 said:
the problem is that i’m not getting any data transfer at all even though the 3g\h+ icons are present. ...
Click to expand...
Click to collapse
This happen when settings are not right. The phone see the bands but he can't access to them. I don't know in which position are you but I will considering 2 things, Factory Reset and if this not help flash again a FTF or even a different Generic Unbranded one.
If your phone is unlocked then try another sim, or try your sim in another phone, if not then request another sim from your provider.
Check that all settings are ok in the phone, so take out the sim and give it a wipe, put the sim in the phone and the phone will reboot, try restore defaults in apn and it should show your network, choose it and that should be it.
Try knocking 4g off and go with 2g / 3g or GSM / WCDMA whatever it might be.
Or could be the radio that's installed from the rom / FTF that you have installed, try to go with one from your carrier, if youre not carrier restricted then i'm really not sure.
tried factory reset, still same results....
what is the ftf thing you guys are talking about?
by the way i havent flashed or unlocked anything, the phone is stock unlocked from manufacturer. I’m located in canada on fido network and the phone was bought in taiwan from senao.
hpl912 said:
tried factory reset, still same results....
what is the ftf thing you guys are talking about?
by the way i havent flashed or unlocked anything, the phone is stock unlocked from manufacturer. I’m located in canada on fido network and the phone was bought in taiwan from senao.
Click to expand...
Click to collapse
have you tried to ask the phone to install the internet settings? you should receive the setting as SMS or whatever, but sometimes you don't and you better ask the phone to install it instead of doing it manually.
you can do this by going to settings> under wireless & network choose more>internet settings
the phone will then download the settings and you are good to go
ahomad said:
have you tried to ask the phone to install the internet settings? you should receive the setting as SMS or whatever, but sometimes you don't and you better ask the phone to install it instead of doing it manually.
you can do this by going to settings> under wireless & network choose more>internet settings
the phone will then download the settings and you are good to go
Click to expand...
Click to collapse
yes i tried that as well but it always said fail to download even on wifi
hpl912 said:
tried factory reset, still same results....
what is the ftf thing you guys are talking about?
by the way i havent flashed or unlocked anything, the phone is stock unlocked from manufacturer. I’m located in canada on fido network and the phone was bought in taiwan from senao.
Click to expand...
Click to collapse
You bought a phone from Taiwan so basically it was not made for Canada, the bands phone are compatible but the OS can be the reason.
So what we try to tell you to update your phone, but like I see for your phone there are not to many .290 FTF http://forum.xda-developers.com/showthread.php?t=2469191 like you can see and the FTF are not for CA. So try to update using the .257 Commercial/Journalist or .290 IN. Can solve the problem but no guarantee, you phone will still working like before anyway.
eclyptos said:
You bought a phone from Taiwan so basically it was not made for Canada, the bands phone are compatible but the OS can be the reason.
So what we try to tell you to update your phone, but like I see for your phone there are not to many .290 FTF http://forum.xda-developers.com/showthread.php?t=2469191 like you can see and the FTF are not for CA. So try to update using the .257 Commercial/Journalist or .290 IN. Can solve the problem but no guarantee, you phone will still working like before anyway.
Click to expand...
Click to collapse
thanks. based on that page and verifying with my phone, i’m currently on 14.2.A.0.290 generic.
maybe then its a problem with the provider still...
hpl912 said:
thanks. based on that page and verifying with my phone, i’m currently on 14.2.A.0.290 generic.
maybe then its a problem with the provider still...
Click to expand...
Click to collapse
Ok, so you should be fine, then you have to contact your provider and ask, make a complain or you just should find the settings for Z1 in Canada for your provider. Keep trying.
Did you make a Factory Reset?.. just in case to be sure.
hpl912 said:
yes i tried that as well but it always said fail to download even on wifi
Click to expand...
Click to collapse
you need to try it again and again until it downloads it. I had this issue in the past where it failed to download but after couple of tries it succeed. try to download it from different part of your city (i.e. work, while shopping ...etc) because it needs strong signal to be able to succeed. BTW, wifi has nothing to do with this, it connects to your network and downloads the settings.
Oh I'm also on fido using a Z1 and this is the setting that I use>
Name: Fido Lte
APN:ltemobile.apn
proxy:not set
port: not set
username: not set
password: not set
server: not set
mmsc: http : // mms . fido . ca
mms port: 80
mcc: 302
mnc: 370
authentication type: none
APN type: default,mms,supl
APN Protocol: IPv4/IPv6
APN Roaming Protocol: IPv4/IPv6
APN enabled/disabled: apn enabled
Bearer: Unspecified
MVNO type: None
MVNO value: not set
try that it works for me. I get LTE and can tether to my laptop the only thing that not's working for me is the mms and that happened after the recent update for some reason. But that should work for everything else if you don't mind not getting mms. Tell me if that works! ah for mmsc try that without the spaces. It was being recognized as a site >.<

T-Mobile Moto X Connection issues.

I just got my new T-mobile Moto X yesterday, got it activated and it works great at home. But often when I am out and about it will say I have 4g (HSPA+), but the internet will not be working. I was curious if maybe I just have bad APN settings? Any suggestions would be great! Thanks!
Edit: Does unlocking the bootloader invalidate my motocare package? I've tried looking a bit and I'd like to unlock it, but not if it renders motocare useless.
AMDnoob said:
I just got my new T-mobile Moto X yesterday, got it activated and it works great at home. But often when I am out and about it will say I have 4g (HSPA+), but the internet will not be working. I was curious if maybe I just have bad APN settings? Any suggestions would be great! Thanks!
Edit: Does unlocking the bootloader invalidate my motocare package? I've tried looking a bit and I'd like to unlock it, but not if it renders motocare useless.
Click to expand...
Click to collapse
Well first thing first, Did you set up the APN settings? Even if it shows like it has internet you still have to select the correct APN.
Also obvious but... the Tmobile SIM still needs to be activated lol otherwise factory reset that mother... Give a thanks why don't ya
drago10029 said:
Well first thing first, Did you set up the APN settings? Even if it shows like it has internet you still have to select the correct APN.
Also obvious but... the Tmobile SIM still needs to be activated lol otherwise factory reset that mother... Give a thanks why don't ya
Click to expand...
Click to collapse
The T-mobile sim is activated, and I am just using the stock APN setup the phone came with. The phone seems to do pretty good, but it just shows a connection sometimes when it doesn't seem to have one. Do you have a link to some T-mobile APN setting for this phone?
AMDnoob said:
The T-mobile sim is activated, and I am just using the stock APN setup the phone came with. The phone seems to do pretty good, but it just shows a connection sometimes when it doesn't seem to have one. Do you have a link to some T-mobile APN setting for this phone?
Click to expand...
Click to collapse
I'm using tmobile as well sir. The default APN settings are fine. MY question is did you actually physically select the T-mobile US LTE APN setting. You HAVE TO CLICK ON IT even if the status bar shows you're connected. And if you still need the APN just google. APN settings are everywhere!
after thoughts: if you have a sim you cut your self, don't matter if you're a surgeon, you may run into issues.
also like I said consider a factory reset or clearing your cache settings.

[Q][SOLVED][TX] Restoring Bands after select "Set USA Bands"

My gf was messing with the *#*#4636#*#* menu on her XTX and selected "Set USA Bands" and the phone cannot connects with the cellular service.
Any clues how to fix this?
Thanks...
DariusVE said:
My gf was messing with the *#*#4636#*#* menu on her XTX and selected "Set USA Bands" and the phone cannot connects with the cellular service.
Any clues how to fix this?
Thanks...
Click to expand...
Click to collapse
What other options/bands are there available? Screenshot?
I remember on other phones I've changed those options, and after rebooting it would fix by itself; but never on the TX, maybe it works differently.
Antiga Prime said:
What other options/bands are there available? Screenshot?
I remember on other phones I've changed those options, and after rebooting it would fix by itself; but never on the TX, maybe it works differently.
Click to expand...
Click to collapse
Solved!
Just do a Factory Reset, as suggested here
Now the phone it's downloading the apps, and everything it's ok.

Can't connect to network after flashing

This is my first post after being on here years and downloading many roms.
Last night, I was trying to redo my nexus 6 (T-Mobile) back to factory and then upgrade to the 6.0.1. One of the posts I had read had talked about installing the latest bootloader and radio. I did. Since then, I can't connect at all to T-mobile. I have tried factory restore, downloaded the Google image and installed, and tried numerous things. Everytime, everything appears to go fine until I boot up and can't connect to T-mobile at all. Tried going back to an old android version and radio and same thing. Rom boots and installs fine. No network. Hope some one has a fix for this and thank you in advance. Tried looking it up online and couldn't find anything that worked.
relatica said:
This is my first post after being on here years and downloading many roms.
Last night, I was trying to redo my nexus 6 (T-Mobile) back to factory and then upgrade to the 6.0.1. One of the posts I had read had talked about installing the latest bootloader and radio. I did. Since then, I can't connect at all to T-mobile. I have tried factory restore, downloaded the Google image and installed, and tried numerous things. Everytime, everything appears to go fine until I boot up and can't connect to T-mobile at all. Tried going back to an old android version and radio and same thing. Rom boots and installs fine. No network. Hope some one has a fix for this and thank you in advance. Tried looking it up online and couldn't find anything that worked.
Click to expand...
Click to collapse
check your apn. if you booted, and alls running fine, then the rom isnt your problem. most likely your apn is wromg or missing info in it. that happened for everyone when marshmallow just came out.
simms22 said:
check your apn. if you booted, and alls running fine, then the rom isnt your problem. most likely your apn is wromg or missing info in it. that happened for everyone when marshmallow just came out.
Click to expand...
Click to collapse
I tried the T-Mobile APN settings listed here and on the internet. Wont even attempt to connect. It actually won't even let me choose outside of CDMA.
relatica said:
I tried the T-Mobile APN settings listed here and on the internet. Wont even attempt to connect. It actually won't even let me choose outside of CDMA.
Click to expand...
Click to collapse
apn and cdma.. whats cdma have to do with an apn? apn is located in the main settings, more, cellular nrtworks, access point names(apn)..
simms22 said:
apn and cdma.. whats cdma have to do with an apn? apn is located in the main settings, more, cellular nrtworks, access point names(apn)..
Click to expand...
Click to collapse
Meaning..I set my APN to what is on the internet for T-Mobile. No change. I cant select anything other than 3G and still won't connect and all that shows up is CDMA.
relatica said:
Meaning..I set my APN to what is on the internet for T-Mobile. No change. I cant select anything other than 3G and still won't connect and all that shows up is CDMA.
Click to expand...
Click to collapse
dial *#*#4636#*#*
then select phone information
scroll down, until you get to set preferred network type
select LTE/GSM
does that change anything?
simms22 said:
dial *#*#4636#*#*
then select phone information
scroll down, until you get to set preferred network type
select LTE/GSM
does that change anything?
Click to expand...
Click to collapse
I dialed what you said. There is no phone information option to select and nothing dealing with set preferred network type.
relatica said:
I dialed what you said. There is no phone information option to select and nothing dealing with set preferred network type.
Click to expand...
Click to collapse
odd
thats available on every nexus, thats how i set lte only.
simms22 said:
odd
thats available on every nexus, thats how i set lte only.
Click to expand...
Click to collapse
I agree. Nothing about this is making sense as to why I can't connect to T-mobile network and the only thing showing is CDMA. I have screwed up my phone before but always been able to fix it.

Categories

Resources