Audio popping? - One (M7) Q&A, Help & Troubleshooting

It's starting to become a little more prevalent to me the more I use the phone.. When watching youtube videos it makes a skipping/poppy sound sometimes .. Also when listening to podcasts it sometimes gets garbled audio at the beginning then clears up.
Anyone else experiencing this or should I return my phone?
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Software issue
Sent from my HTC One using xda premium

I think it is "fixed" by turning off beats-audio in the settings. It fixed it for me at least... when on phone calls it will pop unless beats is turned off.

Got the same thing only in youtube videos but not when playing music
I think it's a software issue

Is there a fix?
Hi just got this phone, love it except for this fault. Can anyone comment on whether or not this still happens on a custom ROM? You would think HTC would have found this fault and fixed it during development

Related

[Q] ICS Sound Problem

So, I had a problem on the official ICS update where none of my apps except the stock music player would play any sound. I installed Wild Child's rom from his forum, and that worked for a while. But, I still encountered the problem, and I must take out the battery (not just turn off the phone) to bring back sound. ANy workaround?
HTC Vivid ICS 4.0 No audio in media, video or games
I have the same issue on my HTC Vivid after the AT&T official ICS update. The sound doesn't work in YouTube, Netflix, or Pandora to name a few. The voice doesn't speak in Google Navigator.
I've tried turning on and off beats audio.
I've tried adjusting the volume within the application and I checked that all three volume bars were all the way up in system settings. It seems to be the "Music, video, games & other media" volume that isn't working. In fact, moving that volume bar in settings doesn't even make a noise like the other two bars.
I reloaded the ICS update from the ROM menu and started over. Audio worked again for a while, but then I ran in to the same problem.
The good news is that shutting down and removing the battery just worked for me, so thanks for the tip.
same...
I myself have stock ICS upgraded on my HTC Vivid, I can hear audio from Youtube, but I can't hear any sound when playing .AVI movies, tried 4 different video players.. no results, please some1 find a solution!
Try a custom Rom?
Sent from my HTC Holiday using Tapatalk 2
Restarting (last option) also gives sound, so I suspect that turning off the quick boot (or whatever it's called) would help too so regular turn off with work too. The restart option terminates everything, while if you keep that quick boot option on, the phone doesn't really start fresh.
-Jeremy
Sent from my HTC PH39100 using xda app-developers app
Turning off Fast Boot in the Power settings has solved my sound issues. Rejoice Vivid owners no more rebooting just to watch some youtube.
Sent from my HTC PH39100 using xda app-developers app
eespejo99 said:
Turning off Fast Boot in the Power settings has solved my sound issues. Rejoice Vivid owners no more rebooting just to watch some youtube.
Sent from my HTC PH39100 using xda app-developers app
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Thank you SOOOO much!
I obviously had to reboot after, but i can hear apps :highfive:

[Q] Strange Sound behavior

Lately i've noticing a strange sound behavior. Whenever i play Music on the loudspeaker Music tends to fade out and in, i mean the volume goes down and then up, and no matter what player i use it,s happening so often that it's getting annoying. Any help or ideas, has anyone faced this problem? And don't know if it's rom related.
it's like something is making the sound to lose focus, like when you recieve a message while listening to Music with a headset but on headset this problem doesn't show up.
And for everyone to know i'm not using any sound mod.
edit: noticed that apps that use audio are crashing more than they should.
Hay man, I have the exact same problem, Sounds fades out then comes back... Oddly enough it's only just started happening in the last day or so. I'm on stock jellybean update with locked bootloader.
Is there any solution to this? Ive tried rebooting etc but no luck.
Sent from my LT30p using xda premium
Try freezing soundenhancement.apk. I know this works on arc, maybe the same bug applies to XT/XTX etc.
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crazymister said:
Try freezing soundenhancement.apk. I know this works on arc, maybe the same bug applies to XT/XTX etc.
Sent from my phone using XDA Premium
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Did that and no changes so far.
When playing walkman..i realise that the music seems like its stop and then play again..its stop around half a second..this happen in a few time per song..
Well I'm still having this problem but i've noticed that it happens oftenly whenever i'm listening music on loudspeaker and i open Chrome to navigate, it Triggers the problem. Been trying using Dolphin and it doesn't produce the problem.
I'm not 100% if chrome has to be blamed but that's what i've noticed
This weekend will try changing ROM to see if the problem goes away.
I have noticed this bug as well
Sent from my LT30p using xda premium
Since disabling xloud I don't seem to get the issue anymore, anyone confirm?
Sent from my LT30p using xda premium
I've already tested by disabling xloud, but the problem persists, gonna try rebooting after disabling
Edit: same result after rebooting. The ultimate Test is to play Music then start browsing with chrome (at least with two tabs opened) the Sound will fade out and in eventually. Have in mind that only happens with the internal Speaker of the phone. No headphones or external speakers.
Well moved from TurzzdROM to Gregbradley's Assaye 1.1.0 and there's no sight of the problem, Not saying that was the ROM because i did something else, that is is not enabling Clear phase in Settings/sound, I just activated Xloud and thats it.
So... Try disabling clear phase on settings and rebooting and see if that works.
I'm on JB & is it just me, but I noticed that the sound settings of ringtone & noticifactions isn't very loud.
If you use the max. volume settings, it isn't loud at all....
Any one else noticed this?

Speakers Crackle

I got my One today and went to show my wife the awesome sound, put on a youtube video and it crackles. Sound all the way up, beats on, crackles and pops. Very noticeable. Play a song not on you tube and the crackles are still there but softer. Anyone else have this problem? Hardware problem? Do I send it back?
toadkiller said:
I got my One today and went to show my wife the awesome sound, put on a youtube video and it crackles. Sound all the way up, beats on, crackles and pops. Very noticeable. Play a song not on you tube and the crackles are still there but softer. Anyone else have this problem? Hardware problem? Do I send it back?
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There was a very minor crackle on max volume on the unit I tested but only when parts were playing with extremely deep bass. If this is happening all the time it could be a bad connection and I was ask for an exchange. This should go without saying but you were playing a 1080p clip on youtube for the best audio quality?
Darkendvoid88 said:
There was a very minor crackle on max volume on the unit I tested but only when parts were playing with extremely deep bass. If this is happening all the time it could be a bad connection and I was ask for an exchange. This should go without saying but you were playing a 1080p clip on youtube for the best audio quality?
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Thanks, I called sprint this morning and they are sending a new phone, pretty painless process. I got to pick black as it is in stock now instead of silver.
I had unlocked it already so I will have to lock it and hope they dont say anything.
toadkiller said:
Thanks, I called sprint this morning and they are sending a new phone, pretty painless process. I got to pick black as it is in stock now instead of silver.
I had unlocked it already so I will have to lock it and hope they dont say anything.
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Glad I sent it back and got a new one. Night and day difference with the speakers. I also got black instead of the silver. I like the black a ton better as well.
nice that sprint sent a replacement without hassle.
did your crackle happen with beats audio off? i've been reading the crackle is software related? if not, i'd like to exchange mine as well.
Im having the same issue with my One. But it is only on the YouTube App.
Sent from my HTCONE using xda app-developers app
JOSE89178 said:
Im having the same issue with my One. But it is only on the YouTube App.
Sent from my HTCONE using xda app-developers app
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Mine did it with beats off and on. It is most noticeable on the youtube app, or going to you tube through a browser. But if you listen close enough and play a song that is on your phone youll hear the crackle also. Sprint accepted it back with no hassle. I am so glad I returned it cause that would have bothered me for the life of the phone. Just call sprint and exchange it.
This only happens to me occasionally while using the YouTube app. The crackles are usually few and far apart and typically stop if you leave the screen alone and just let it play. My theory is that it's due to some kind of issue with the streaming or compression. To test this, I downloaded a 1080p .mov movie trailer to my phone and played it using MX Player. Watching the exact same trailer on YouTube, I heard the occasional crackle, but didn't hear a thing while playing the .mov file.
I noticed occasional crackle while using the you tube app. Seems to occur more while tapping the screen to bring up on screen controls during a video. Downloaded media doesn't seem to be an issue. Prob just a software issue hopefully it's fixed with an update.
Are you guys getting this problem with Pandora or mp3s played in the music player? Is it a crackle or more a stuttering/crackle?
Just a note guys, it's unlikely that it's a broken speaker, because if it was, you'd KNOW. It'd crackle a LOT, loudly, and you'd have a hard time even understanding voice.
It's probably a software issue with the amplification being just a touch too high.
toadkiller said:
I got my One today and went to show my wife the awesome sound, put on a youtube video and it crackles. Sound all the way up, beats on, crackles and pops. Very noticeable. Play a song not on you tube and the crackles are still there but softer. Anyone else have this problem? Hardware problem? Do I send it back?
Click to expand...
Click to collapse
beats sound effects do not work well on low quality sound, turning it off will get rid of the hissing/crackling sound.
I also hear crackling noices but only within the YouTube app,Pandora sounds perfect...I haven't tried playing music from the memory since I don't have any at the moment. Anyone wonder what it could be?
Edit....I've noticed that if I turn off hd ,the cracking goes away immediately... Maybe it has to do with buffering while in hd?
Bump...any updates on this?

HTC One speaker popping sound

I haven't used my speakers in about a week so I decided to try them today. I got a weird popping sound as soon as I opened up YouTube. Once I started playing a video, a steady pop persisted even though the audio was coming out. I tried playing through multiple music apps, turning beats audio off, and restarted the phone with no luck. This is only happening for my top speaker only when I enter an app that plays sound. The sound also persists for a few seconds after I stop sound. Anyone else have this problem or know how to fix it? Thanks.
Sent from my HTC One using xda app-developers app
In the main thread about such noises somebody has fixed this persistent popping through repair of HTC. It's hardware.
The popping sound (one single pop) a few seconds after a sound is played seems to affect a lot of people! Don't know if that's hard- or software. My device got that, too.
Sent from my HTC One
.vermilion said:
In the main thread about such noises somebody has fixed this persistent popping through repair of HTC. It's hardware.
The popping sound (one single pop) a few seconds after a sound is played seems to affect a lot of people! Don't know if that's hard- or software. My device got that, too.
Sent from my HTC One
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I've seen threads on that but it doesn't seem to be my issue. The sound doesn't just occur when I stop a sound, it occurs as soon as I start playing sound. Its constantly there. If I open up a song, it will continue to pop through the duration of the song until I stop the song completely. This makes it hard to make phone calls too. Headphones work fine though so its definitely related to the speaker. I haven't read about this specific issue on xda before so I decided to post it.
Sent from my HTC One using xda app-developers app
GoldenWarr said:
I've seen threads on that but it doesn't seem to be my issue. The sound doesn't just occur when I stop a sound, it occurs as soon as I start playing sound. Its constantly there. If I open up a song, it will continue to pop through the duration of the song until I stop the song completely. This makes it hard to make phone calls too. Headphones work fine though so its definitely related to the speaker. I haven't read about this specific issue on xda before so I decided to post it.
Sent from my HTC One using xda app-developers app
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Yes. Your problem is a hardware defect (a user wrote about that), my phone doesn't have this problem. The seconds one (the single pop) often occurs.
Sent from my HTC One
.vermilion said:
Yes. Your problem is a hardware defect (a user wrote about that), my phone doesn't have this problem. The seconds one (the single pop) often occurs.
Sent from my HTC One
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Guess I'll have to get it replaced. Its still under warranty but I wouldve like to know why it happens. Thanks anyway.
Sent from my HTC One using xda app-developers app

[Q] Strange call problem

Hey there!
I am very happy with my HTC One even after the announcement of the M8, but since a few days I have a very strange problem.
Every time I try to take a call, I need to enable the speaker, since the one I am calling with can't hear me without.
It seems like my voice is there, but really really quite.
I was using Viper One till today and it happened between 5.60 and 5.70, but today I changed the rom to see whether it could be a rom problem and using now InsertCoin SixthSense 1.0.1.
My HTC One is unlocked, S-OFF and of course rooted... any idea, what could fix my really quite voice, instead of screaming or using the speaker the whole time? I don't like it, when everybody can hear me talking on the phone, I'm no Eric Cartman.
Record some video with very loud sounds. Try blowing or whistling directly into the mic . Sounds crazy but it has worked for others.
Sent from my HTC One using xda app-developers app
Will try both "fixes" tomorrow.
So it's a already known problem for some users?
Btw: I tried to use Shazam and it also nearly identifies no music, even if it is in front of the speaker. So it has to be something with the normal mic. But why does it work flawlessly, when talking with the speaker enabled?
I suppose it could affect all mic functions. I personally experienced this with phone calls and personally fixed it with loud recordings (as did others), i didn't check shazam ..
Sent from my PC36100 using xda app-developers app
Okay tried it a few days ago with whistling directly into the mic and it didn't fixed my problem.
So I decided to try the extremely loud recording and it sadly also didn't worked.
But I found out, that it has been gotten worse than before. My recordings on 29.03 went with a few quite whistles, but my recording yesterday couldn't record any whistle at all and only got music, after I increased the volume to +300 and it's still really quite.
I also tried to flash a new radio and kernel, none of them fixed anything.
So I guess, flashing back to stock and bringing it to a repair station is the last chance I have?

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