I'm using the charger that came with the phone. I also noticed my phone discharges while charging sometimes. Is this normal? I didn't wanna make another thread for another question so here I go, auto brightness has my phone at 100% regardless of lighting, is that normal?
Sent from my HTC One using Tapatalk 2
Both circumstances definitely not normal.
There seem to be serious QA issues with the genuine HTC chargers recently. Both myself and my wife have been through several in the last year. They just don't seem to be as reliable as they used to be and I've given up buying them. If you contact HTC they'll just send you another pup. Try a Samsung/Sony charger. There is nothing special about one charger or another, other than the having the data pins shorted out so the phone knows it's plugged into a wall charger and not a PC, and rated current output. Avoid un-branded cheaper ones as these do not have decent voltage regulation or smoothing, and do not need to meet the same standards for manufacture. These CAN cause damage to your phone. I have used a Sony charger for the last few months on HTC phones without issue. I use my friend's Samsung charger whenever I go over to his house without any issues too. Just make sure the charger you pick can handle the current output that your HTC charger states.
Auto-brightness stuck is also not normal. I take it you have tried manually toggling it, and I factory reset? Are you unlocked/rooted? A bad kernel flash perhaps?
If you've tried all this and it's still stuck, look to see if you have a faulty light sensor. Download an app called Elixir 2. You can check all phone's sensors from there. Select the light sensor, then cover and un-cover the sensor and check you can see the light values changing.
wnp_79 said:
Both circumstances definitely not normal.
There seem to be serious QA issues with the genuine HTC chargers recently. Both myself and my wife have been through several in the last year. They just don't seem to be as reliable as they used to be and I've given up buying them. If you contact HTC they'll just send you another pup. Try a Samsung/Sony charger. There is nothing special about one charger or another, other than the having the data pins shorted out so the phone knows it's plugged into a wall charger and not a PC, and rated current output. Avoid un-branded cheaper ones as these do not have decent voltage regulation or smoothing, and do not need to meet the same standards for manufacture. These CAN cause damage to your phone. I have used a Sony charger for the last few months on HTC phones without issue. I use my friend's Samsung charger whenever I go over to his house without any issues too. Just make sure the charger you pick can handle the current output that your HTC charger states.
Auto-brightness stuck is also not normal. I take it you have tried manually toggling it, and I factory reset? Are you unlocked/rooted? A bad kernel flash perhaps?
If you've tried all this and it's still stuck, look to see if you have a faulty light sensor. Download an app called Elixir 2. You can check all phone's sensors from there. Select the light sensor, then cover and un-cover the sensor and check you can see the light values changing.
Click to expand...
Click to collapse
Would I be okay in buying a note 2 charger for my phone I know it pumps out 2amps instead of 1. I'm fully stock and I downloaded elixr 2 and it shows my light sensor works fine. I just have to manually uncheck the auto setting for some weird reason to get it to work.
Sent from my HTC One using Tapatalk 2
horr1blek1tten said:
Would I be okay in buying a note 2 charger for my phone
Click to expand...
Click to collapse
That's exactly what I use on my ONE. No problems so far.
nobnut said:
That's exactly what I use on my ONE. No problems so far.
Click to expand...
Click to collapse
Is there any way to keep the phone cool?i mean it gets warm and hot every time I do something.
Sent from my HTC One using Tapatalk 2
horr1blek1tten said:
Is there any way to keep the phone cool?i mean it gets warm and hot every time I do something.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
It should not be getting hot for average use. Gaming maybe, but web browsing and navigating menus definitely not. I seem to remember my One X suffered this in early firmware versions. Later versions fixed it. Which version are you on? Have you had the 1.29 update yet?
I know factory resets are a pain, but it will be the first thing HTC ask you to do before sending it back for replacement, so it's best to to get it out the way if you are already on 1.29. Failing that you can put your faith in the good people here to provide a kernel and base that solves any heating issues. That is what I did, sacrificing my warranty knowing I have phone insurance should the worst happen.
wnp_79 said:
It should not be getting hot for average use. Gaming maybe, but web browsing and navigating menus definitely not. I seem to remember my One X suffered this in early firmware versions. Later versions fixed it. Which version are you on? Have you had the 1.29 update yet?
I know factory resets are a pain, but it will be the first thing HTC ask you to do before sending it back for replacement, so it's best to to get it out the way if you are already on 1.29. Failing that you can put your faith in the good people here to provide a kernel and base that solves any heating issues. That is what I did, sacrificing my warranty knowing I have phone insurance should the worst happen.
Click to expand...
Click to collapse
I did a factory reset the moment I got it out of the box and I'm tmobile no update.
Sent from my HTC One using Tapatalk 2
Related
Hiya...
Rooted/Nandroid with Bootstrapped Recovery..
I was in the car today,device charged about 40%, noticed the Bionic (for the first time) spontaneously booted. Got the boot screen icon, then black.
Went home, pulled the battery, put in the dock, nothing. Battery back in, nothing.
I think I've eliminated the battery as the cause.
Called Verizon, level 2 tech, offered to send a replacement; I opted to go the the brick and mortar store in the AM so as not to wait for 2 days.
Three questions:
Any chance that this is software related? Rooting app or Bootstrap app related? I think not, as in the dock without a battery it should at least start to light up, no?
If I'm correct, am I in jeopardy of voiding my warranty as the phone's rooted? (Not that they could tell).. ?
Anything else to try b4 swapping the phone?
Thx
Alan
arcopress said:
Any chance that this is software related? Rooting app or Bootstrap app related? I think not, as in the dock without a battery it should at least start to light up, no?
Click to expand...
Click to collapse
No, MOST* smart phones cannot run on AC power alone. They require some charge on the battery in order to boot.
*added the emphasis before someone comes running in because their OG Droid/Nexus One/RAZR/POS flip phone/whatever could run off AC power alone.
arcopress said:
If I'm correct, am I in jeopardy of voiding my warranty as the phone's rooted? (Not that they could tell).. ?
Click to expand...
Click to collapse
Rooting your device may void your warranty. Most of the time if it's a physical problem and not related to software, the warranty will still be honored. However, it'll probably be an uphill fight.
arcopress said:
Anything else to try b4 swapping the phone?
Click to expand...
Click to collapse
I'd try to get ahold of another battery. I'm willing to bet that yours is defective.
I thought that the Bionic would light up in the dock with the battery removed?
alan
arcopress said:
I thought that the Bionic would light up in the dock with the battery removed?
alan
Click to expand...
Click to collapse
Why would it?
The dock is just an AC charger with a stand.
Try fastboot. Rsd lite. Fxz file
Sent from my ADR6400L using xda premium
With my Droid X and a dead battery the phone would have to sit about 5 minutes and charge before it would come on at all. Wall charger, not USB via computer.
Sent from my DROID BIONIC using XDA App
its true that the bionic will have to charge for at least a couple minuets to turn back on. i have run mine totally dead and it will not power up untill it has charged for at least three to five plus minuets. although it will light up about three seconds after the charger is pluged in and even show the battery pic and charging. first thing you need to do is with battery back in the phone and a regular charging cable pluged in the phone other end, usb, pluged into your computer run adb or what ever you use and find out if it showes any devices at all being connected. you should be able to see this in the rds also. run rds app, then plug in phone using a rear usb port
jess086 said:
its true that the bionic will have to charge for at least a couple minuets to turn back on. i have run mine totally dead and it will not power up untill it has charged for at least three to five plus minuets. although it will light up about three seconds after the charger is pluged in and even show the battery pic and charging. first thing you need to do is with battery back in the phone and a regular charging cable pluged in the phone other end, usb, pluged into your computer run adb or what ever you use and find out if it showes any devices at all being connected. you should be able to see this in the rds also. run rds app, then plug in phone using a rear usb port
Click to expand...
Click to collapse
yep, it's true.
I ran my bionic's battery dry the first day I had it. I was trippin out thinking it was broken or something.
After about 5-10 min of charging, I noticed it had a charging Icon.
I realized that I was upset over nothing.
I put it in the wall charger for the 10th time and noticed after about 10 minutes that it lit up with the boot screen, then the battery icon, which showed 0 percent... then it died. So it does look to be the battery. That's good news, I guess. Should I try to get a replacement from VZW, or spare the cross-exam about rooting and fork out the cash for a new battery?
If you want to spare yourself of the cross exam about root, get a new extended battery. Or if you firmly believe that the battery was defective to begin with, then stand your ground and ask that you be given a new one.
You should be fine taking it in. I would do what has been stated and just get a new battery because if it isn't that then it is a hardware issue and that isn't the roots fault anyways.
Also as a kind of FYI thing, Verizon does not do in store warranty replacements anymore(an exception being if you're within the 14day WFG period and the phone is ruled DOA). VZW, in store, does 5 day(overnight if you have insurance) shipping for free. If you want it sooner, you pay the shipping cost. Further, warranty replacement phones do not come with a new battery. They use the old phone's battery.
Where I'm going with this is always start with the battery in situations like this. That can be warrantied in store on the spot. Also make sure you're going to a corporate location.
Sent from my DROID BIONIC using Tapatalk
Like most cell phone batteries, they aren't designed to be completely drained.
I recommend charging it full, waiting tell it gets to about 10%, then charge it fully one more time.
After that charge, your battery should last you all day.
No need to waste money on an extend battery.
Sent from my DROID BIONIC using xda premium
Don't worry, you're not the first to have a dead phone. I had to go get a new one after three days.
Couldn't get booted past Motorola splash through any method, and an unlocked bootloader may have helped. But, in the past, and Verizon was happy to hand over a new one.
Wish I had more useful information, but I don't. So, good luck on getting your beast tamed.
Sent from my DROID BIONIC using xda premium
Update...
Went to the VZW store at 9... tech swapped out the battery for a new one. NO GOOD. Nothing.
Probably a good thing, as this way they couldn't void the warranty when they discovered it was rooted
Replaced the phone (17 days after purchase; had to get the mgr to approve a swap)..
Restoring apps as we speak..
Makes one wonder what's up with Motorola's QC dept.
I recently discovered the lower portion of my touchscreen isn't as sensitive whenever I am charging the phone with the original charger and cable.
It is so bad that I am unable to complete the sliding motion to unlock my phone since I am using the white bar for widgetlocker.
Just wondering if anyone has had similar experiences and should I be worried?
Thanks!
According to the quick start guide, (yep that small paper nobody reads) that could be caused by unstable current when you are charging. But i am not really sure since i don't have that problem..
Sent from my GT-N7000 using xda premium
I know this may sound weird, but I have heard that some have found using another charger helped similar issues. Maybe try another charger and see if that alleviates the issue.
I can confirm that it's due to the charger or the wall outlet. I have my SGS2, and I've experienced this multiple times. On my iPhone 4 I also had this issue all the time (I think a lot of people complained about the screen sensitivity while charging), and Apples stance was "change outlets" and that fixed my issues, my friend's issue, and my roommates issue on our iPhones back when. Make sure you're using the correct charger as well, with correct voltages.
zkyevolved said:
I can confirm that it's due to the charger or the wall outlet. I have my SGS2, and I've experienced this multiple times. On my iPhone 4 I also had this issue all the time (I think a lot of people complained about the screen sensitivity while charging), and Apples stance was "change outlets" and that fixed my issues, my friend's issue, and my roommates issue on our iPhones back when. Make sure you're using the correct charger as well, with correct voltages.
Click to expand...
Click to collapse
thanks for all the replies. i've now tried using the various powerpoint outlets in my house and as well as a few iphone plugs but all of it yield the same result, my screen still remains the same.
in fact, this issue seems to have gotten worse after sending the phone in for servicing 2 days ago and samsung service centre claimed they changed the lcd screen and the motherboard.
hotwirenissanskyline said:
thanks for all the replies. i've now tried using the various powerpoint outlets in my house and as well as a few iphone plugs but all of it yield the same result, my screen still remains the same.
in fact, this issue seems to have gotten worse after sending the phone in for servicing 2 days ago and samsung service centre claimed they changed the lcd screen and the motherboard.
Click to expand...
Click to collapse
Have you considered it could be the cable? Have you tried another cable?
Sent from my GT-I9100
I had this problem once on another device. I think it was due to a static buildup. I can't remember how you fix it but hope this helps for info.
Sent from my GT-N7000 using XDA App
hotwirenissanskyline said:
I recently discovered the lower portion of my touchscreen isn't as sensitive whenever I am charging the phone with the original charger and cable.
It is so bad that I am unable to complete the sliding motion to unlock my phone since I am using the white bar for widgetlocker.
Just wondering if anyone has had similar experiences and should I be worried?
Thanks!
Click to expand...
Click to collapse
Hey man, Did you got the issue ? I would suggest, if your phone is rooted, you must be knowing how to change kernels. Do that. It should definitely solve the issue. This thing is called, deep sleep or ghost touch.
Hey guys.
I bought one of those NewWisdom stickers and it worked like a charm..... for a week. Then it would sit on the charger, show charging for a second, and then it would "disconnect". I am using multiple Tylt's and other chargers that I know work, but this error happened.
I read that the little stickers can be crappy and go bad, so I asked for a warranty replacement. I got a new one, installed it, and bam, same issue right away.
Is it more likely that I got 2 faulty charging stickers? Or that something is wrong on the inside of the phone?
I know you've posted on the threads re: the sticker.
Re: breakdown of the charging, I think the most relevant thread re: this is here:
http://forum.xda-developers.com/g4/help/qi-stopped-t3176818
Though lots of reports here too:
http://forum.xda-developers.com/g4/general/wireless-charging-meltdowns-t3163156
Are you saying that right after the new sticker install, it never worked? Or it worked, then stopped?
It's becoming a widespread issue. Not everyone, but A LOT of folks.
My personal opinion, based on my observations on 2 phones using an OEM charging back, with a new sticker as a backup checker, is it is a hardware issue within the phone. Or perhaps some software issue tied into the hardware.
waylo said:
I know you've posted on the threads re: the sticker.
Re: breakdown of the charging, I think the most relevant thread re: this is here:
http://forum.xda-developers.com/g4/help/qi-stopped-t3176818
Though lots of reports here too:
http://forum.xda-developers.com/g4/general/wireless-charging-meltdowns-t3163156
Are you saying that right after the new sticker install, it never worked? Or it worked, then stopped?
It's becoming a widespread issue. Not everyone, but A LOT of folks.
My personal opinion, based on my observations on 2 phones using an OEM charging back, with a new sticker as a backup checker, is it is a hardware issue within the phone. Or perhaps some software issue tied into the hardware.
Click to expand...
Click to collapse
Thanks for the links. The Additional information helps.
I posted to see what sticker was best and if anyone had one die on them. Seems that this is common enough. I hadn't posted this exact question before.
The new one i bought never worked. I know the pins are lined up and I even padded the back of them a little. My QI pads all show a green light, then a red light. Makes me think the sticker works just fine, but the inside of the phone is FUBARed.
I want to like this phone, i really do.
yeah i use cheap china 5 dollar qi pad with g3 few weeks and wierless charging gone...
rawdikrik said:
Thanks for the links. The Additional information helps.
I want to like this phone, i really do.
Click to expand...
Click to collapse
Hahah, me too! The camera, if you don't get one with a pink tinge overlay, is fantastic! The iffy touchscreen issues are fixed with the 10N update!
The fact the wireless charging capability keeps breaking down as a hardware issue is ridiculous though.
I may post a poll to see if anyone has managed to keep their charging ability >1 month. Maybe when more time passes, as the phone is still quite new.
Just to let people know... I got a replacement today and the back that didn't work on my current phone works perfectly on the new one. For some reason... This issue is tied to the phone and not the stickers coming out.
Sent from my LG-H811 using Tapatalk
Yup there's definitely a faulty part in these phones.
Let us know how long the wireless charging lasts on this one.
Just a note, my wireless charging also stopped. It was a sticker I put on the original back. Just figured i'd screw with it later and that it probably wasn't making good contact so I picked up a regular wireless circle case to use in the meantime and it's also not charging. Likely something in the phone but I have no idea where to start. Oh well, that month of wireless charging was nice again. (and yes, I've tried different chargers that I know work, etc. Hah!)
Going strong for 4 weeks and still charging(with three different QI chargers and two different stickers). Possible cheap quality chargers are blowing out the hardware?
Unseeablething said:
Going strong for 4 weeks and still charging(with three different QI chargers and two different stickers). Possible cheap quality chargers are blowing out the hardware?
Click to expand...
Click to collapse
In only use the real Tylt and Nokia chargers
Sent from my LG-H811 using Tapatalk
Unseeablething said:
Going strong for 4 weeks and still charging(with three different QI chargers and two different stickers). Possible cheap quality chargers are blowing out the hardware?
Click to expand...
Click to collapse
Always a thought, but I use the OEM original Samsung Qi charger, which has done fine with my S4 for years.
For any who have tried wireless charging, I have a poll and questionnaire re: your experience. Would greatly appreciate your input.
http://forum.xda-developers.com/g4/help/tried-wireless-charging-t3227672
Got my Note 5 with the adaptive faster charger about 3 and a half weeks ago. On my second Note 5 now (had to send the first one in due to problems) and everything was working fine until a couple of days ago. I would notice my phone saying "charging" and then I would have to unplug and plug it back in then the "fast charging" would appear. Now it doesn't ever go into "fast charging" and no matter what I do I always get "charging". I currently have 93% battery and it is telling me 15 minutes until full which seems a lot slower. I tried using my old Note 4 fast charger and get the same issue.
Anyone else with this issue? Wondering if it's the phone or actual charger and if there is anything I can do to get a replacement.
I never paid attention, but I just always figured that the adaptive charger would switch from 5V/2A to 9V/1.67A when it was nearing full charge.
(Sent from another Galaxy)
Try a factory reset. If it doesn't work, get it exchanged asap.
Check if the fast charging option in power settings is enabled
Sent from my SM-N910C using Tapatalk
pakure said:
Check if the fast charging option in power settings is enabled
Sent from my SM-N910C using Tapatalk
Click to expand...
Click to collapse
This doesn't exist anymore in Note5
KennyCheng0705 said:
Got my Note 5 with the adaptive faster charger about 3 and a half weeks ago. On my second Note 5 now (had to send the first one in due to problems) and everything was working fine until a couple of days ago. I would notice my phone saying "charging" and then I would have to unplug and plug it back in then the "fast charging" would appear. Now it doesn't ever go into "fast charging" and no matter what I do I always get "charging". I currently have 93% battery and it is telling me 15 minutes until full which seems a lot slower. I tried using my old Note 4 fast charger and get the same issue.
Anyone else with this issue? Wondering if it's the phone or actual charger and if there is anything I can do to get a replacement.
Click to expand...
Click to collapse
I know this thread is kind of old but in case you havent resolved your issue. I had the same problem with my phone so I called warranty, they sent me a brand new charger with cable and it works fine now. I compared the one they sent as a replacement and the one that came with the phone and the replacement cable is actually a lot thicker and feels way more durable. My guess is Samsung cheaped out and threw in a crappy cable to save cost but it wears down A LOT faster than a durable heavy duty one like the replacement I got. Anyways the new charger is working 100% of the time and has held up for about a week so far. we'll see how much longer this cable last.
ThisGuy808 said:
I know this thread is kind of old but in case you havent resolved your issue. I had the same problem with my phone so I called warranty, they sent me a brand new charger with cable and it works fine now. I compared the one they sent as a replacement and the one that came with the phone and the replacement cable is actually a lot thicker and feels way more durable. My guess is Samsung cheaped out and threw in a crappy cable to save cost but it wears down A LOT faster than a durable heavy duty one like the replacement I got. Anyways the new charger is working 100% of the time and has held up for about a week so far. we'll see how much longer this cable last.
Click to expand...
Click to collapse
Quick question, did you contact Samsung directly for this? Did they mail you something or did you have to go in to a local repair depot?
Thanks.
HeyYoWL said:
Quick question, did you contact Samsung directly for this? Did they mail you something or did you have to go in to a local repair depot?
Thanks.
Click to expand...
Click to collapse
I actually called ATT customer service/warranty center. He told me he'd send me a new charger and cable and I needed to send back my old one. Got it in less than 2 days. Sorry for not being more specific. Also fast charging is still going 100% of the time on the new cable.
ThisGuy808 said:
I actually called ATT customer service/warranty center. He told me he'd send me a new charger and cable and I needed to send back my old one. Got it in less than 2 days. Sorry for not being more specific. Also fast charging is still going 100% of the time on the new cable.
Click to expand...
Click to collapse
Thanks. Looks like I'll have to give my provider a call. I can verify that once I switched the cable I have no issues fast charging. I'm not having a good experience with Samsung so far. When you charge almost $1,000 for a product I expect it to be free of defects in every day use. Meanwhile my cable is messed up after only 3 weeks of owning it and the phone has signal problems that require me to cycle airplane mode to get data working. Never had a problem with my Nexus phones or iPhones. Really poor qualify control.
Ok, I have been dealing with this issue and trouble shooting every which way but loose. I am getting this message every time I try to charge my phone. "Unable to charge your device, make sure you are using a samsung-compatable battery and charger, and that your device is properly connected to the charger." The device is almost 2 years old so it is out of warranty, I called samsung and sent it in at my own expense and they marked it "BER" (Beyond Economical repair) because I had rooted it, I didn't install my own rom I just simply tripped Knox so samsung refused to work on it. Very disappointing. I have now set out to fix it on my own.
OEM Battery: Check
OEM Charger: Check
Properly Plugged in: Check
I have tried multiple different fixes, factory reset didn't work, so I flashed Cyanogen 12.1, Rapture, and Dr. Keton ROMs to see if it was a software issue, NOPE. (P.S. Rapture is my favorite)
So I ordered a wireless charger so see if it was the charger port, NOPE.
Then I ordered a external battery charger and 2 other batteries so I could at least play around with it. SO I have determined it is not the Charger port, Software, or Bad Battery.
2 weeks Prior to this problem occurring the bluetooth flat out quit working. So I am now considering getting a new motherboard but this requires a lot of work I would rather not do if there are any other suggestion at this point I would love to hear them before I pull the trigger and buy a 150$ motherboard, If it honestly comes to that I might just sell the phone for parts, I bought an s7, but I loved my note 4. I would prefer to go back to it cause I like the battery life on the note 4 but LOVE the camera on the s7. Any way, Any Ideals would be fantastic, thanks.
I had an international note 3 that used to say that. I think you may have to use a power source for which that perticular phone was designed for.... just an idea... If i recall i could slowly charge it using a car charger but not a wall charger. I dont know why though i sold it on craigslist before i found the answer.
I also had a similar problem with a regular domestic note 3. Turns out my baby stuck my phone in her mouth and her spit corroded the terminals. So the phone just wouldnt charge. Was a pretty easy fix for like 10 bucks for a whole new charging port. Did you maybe drop your phone and dislocate the flex cable from your board? http://youtu.be/OYBWT1yfilc
Doesnt seem toooo difficult to fix but if it were me id just swap out batteries