Error for an official update - Xperia Z Q&A, Help & Troubleshooting

Despite the program SONY PC COMPARISON I wanted to update new software. After downloading the phone restartnul and wrote that it will control. But then I'm stuck and then the computer program and since you can not start the phone boots up just because Sony logo and nothing more: (Please help: (

trongix said:
Despite the program SONY PC COMPARISON I wanted to update new software. After downloading the phone restartnul and wrote that it will control. But then I'm stuck and then the computer program and since you can not start the phone boots up just because Sony logo and nothing more: (Please help: (
Click to expand...
Click to collapse
How long have you been waiting? Give it a while, sometimes it takes time for it to finally start up

Wait
I waited for 10 minutes even after the error but the program after those 10 minutes, the program ended,: ( and when you are charging your phone every 15 seconds logo appears and then disappears again.

Try Sony update service.
Sent from my C6603 using xda premium

I Too had this issue,just try sony's update tool in pc/macbridge in case of mac,there is an option called"repair" click that and wait -took few hour for me.but works:good:

Related

[Q] LGMobile Phone Software Update Tool Install freezes

I've downloaded from www.lg.com a software "LGMobile Phone Software Update Tool Install" and running always freezes with approx. 10% of progress-bar. (in each windows xp, vista and 7)
How long must i gonna waiting?
Same thing happened to me today.
I got it to work by rebooting my computer.
However it was not worth the effort. The tool informed that an update was available but then after a couple of other steps then it then informed me that my phone LGP990 (Optimus 2X) was not supported by the update tool
Jake
same here...
update tool
Same problem here.
I had the same problems using the program when connected to the internet through a proxy server. It seems that you need a direct internet connection to start the program.
Anybody knows why the on the phone "check for updates" menu is giving id check errors or not running at all??
I wasnt able to update the phone The update freezed,and I got the message to unplug my phone and take out my battery I tried it several times with no luck Finally I changed the cable,and the phone updated fine The cable I used first was a brand new original cable I think there is something factory wrong with the cable and the charging unit It doesnt seem to charge the battery as it should do either I am taking it bacj to the store today for repair My LG O2x is running 2.2.2 like a dream now
Sent from my LG-P990 using XDA Premium App
LG Mobile Update Tool
Guys, I had a bad experience with the LG Mobile Update Tool. My recommendation is DO NOT USE IT. Here's why:
I recently got 2 Optimus P500 for me and my gf, experimented on my phone updating to 2.2.2 using this tool. Everything went fine until it got stuck at 50% or something and the phone's screen on Emergency Mode. Luckily after removing my battery and turning on the phone, it booted fine and I checked the software version and it updated, that was my 1st scare.
Now, after convincing my gf to update her phone as well (she witnessed my 1st scare), I start doing the same thing with her phone, it downloads the update blablabla when it is supossed to start flashing it got stuck at 4% and it lost connection to the phone. The phone was in Emergency Mode as well so I proceed to remove the battery, it boots, I check the software version it was 2.2.1 (same version it had) so I decided to retry (BAD DECISION). I plug the phone back, and hit Retry, it starts updating, then again it gets stuck on 4% and loses connection. The phone's screen in Emergency Mode, I remove the battery again and no luck. Now it just boots straight into Emergency Mode and my PC won't recognize it.
Now, I'm not an expert on these phones but there's the KDZ tool which you can find somewhere in this forum and use that. Find the latest .kdz for your phone and flash it yourself without using the Mobile Update Tool, I should've done that myself after the 1st scare.
My optimus P990 got stuck while using update tool...can't get it runnig again. Please wait while upgrading.....for four days now. :-(
I am wondering if I made the right choice switching to LG instead of SEx10!
i was facing the same problem, then i switched the cable onto another USB ports of my PC... suddenly it worked... but if i knew it's not worth it, i wouldn't have it done...
sucks, now i have to re-install all of my apps and restore my datas...
LG firmware upgrade 4% emergency mode problem
I agree -- if you are considering upgrading your LG P500 Optimus One firmware, then I would suggest that if you are happy with the way your phone is working then it's not worth the risk of the problems that it could cause you.
In my case, like a previous post, I was going through the process of installing my first firmware upgrade for my Optimus phone -- it also stopped at 4% and there was another window in the background saying that the USB connection had failed (even though it was still connected). The phone was showing a yellow screen saying it was in "emergency mode". I had previously decided to do the upgrade after scanning the internet for any possible problems that people had with their LG firmware upgrades, and had read about the "emergency mode", but trusted the software to do it's job, so I was surprised that this was also happening to my phone. Luckily, after taking out the battery and restarting the phone, it booted up to my usual screen and I hadn't lost any data. It is not as responsive as it was before, sometimes apps don't respond, so something may have been written to the phone, though I don't want to go through the process like before and have problems occurring.
Therefore, my advice is to NOT upgrade firmware using the LG software until they can improve it and not have everyone facing these kinds of problems.
I tried to update my phone with the official software. Halfway through, it said it lost connection with the phone, and then after following the instructions, and taking out the battery and trying again, it said that the phone did not require updating. Unfortunately, it would turn on, being stuck at "Software Upgrading. . . ", so I had to use nvflash to sort it out. The LG update software is flakey, and I wouldn't risk using it!
so how to by pass the hanged phone now?
i encountered yesterday.
I also have freezes too often with software and i reported about it to LG and they just said "try with another computer"...
If my computer can't ****ing handle that **** bit soft then no other computer can i would say...
But thats LG and their taughts... bad devs!
i have the same problem, install freezes at 10% so so...
but had somebody deleted all the LG registry entries to try reinstall it????
i'll take a look at it
possible fix
I tried something and it started updating again. You should try to go to the "Customer Support" tab on the LGMobile Support Tool and click on "Recovery Phone." Now look on your phone for the IEMI # and enter that in the IEMI field, then hit check. It should start the update process again. Hope this works.
Stupid LG
To make it work use Windows XP or windows 7, then put the phone in upgrade mode (turn off, press volume + button and plug into usb) then hit retry on the ****ing tool

[Q]HD 7 hangs on start-up freezes at HTC screen

So i was applying the newest update from Microsoft on my HTC HD7. When i got back from class, i found that it was stuck on the "phone is rebooting" phase. So after 20 mins i unplugged it from my pc and took out the battery for a few minutes.
Now the phone won't go passed the HTC loading screen and it vibrates 7 times on startup. What am i to do?
TIA
Nothing guys?
Razultull said:
So i was applying the newest update from Microsoft on my HTC HD7. When i got back from class, i found that it was stuck on the "phone is rebooting" phase. So after 20 mins i unplugged it from my pc and took out the battery for a few minutes.
Now the phone won't go passed the HTC loading screen and it vibrates 7 times on startup. What am i to do?
TIA
Click to expand...
Click to collapse
wierd, same thing happened to me, so after like 15 minutes i still saw that my phone had rebooted and was working and checked the firmware that it was 7392 which is the latest one and so i decided to unplug it and replug it in and it finished on the zune software. did not turn it off before i plugged it back in to the computer and zune said "finish" and everything went well :/
on my part, i think the zune software had a hiccup and after that it was fine. which is wierd that with yours it didn't work the same... maybe because you did something a bit different from me? i didn't turn it off at all and it finished the update on zune's part after i plugged it in and made sure it was working before i unplugged it. did you do something different? :/
btw im running HD7 on T-mobile and it is chev-unlocked if that helps anyone at all

[Q] Xperia Z1 stuck on black screen on start

So my brand new 24 hour old Xperia Z1 will not start and only goes to a blank screen with the backlight on. It does show the SONY splash screen before this for a second.
The only way to shut it down is to do an up volume and on button combo or to hit the red reset button.
I've tried starting with the SIM and SD Card out but it doesn't seem to make a difference.
The phone has pretty much not been used at all so I am a bit shocked. Is there any thing I can try? It was working last night.
24 hours out of the box, just send it back for a new one.
even if its starts working again, for a £600 device I would just send it back and say you are not happy and want a new one
30Seconds said:
So my brand new 24 hour old Xperia Z1 will not start and only goes to a blank screen with the backlight on. It does show the SONY splash screen before this for a second.
The only way to shut it down is to do an up volume and on button combo or to hit the red reset button.
I've tried starting with the SIM and SD Card out but it doesn't seem to make a difference.
The phone has pretty much not been used at all so I am a bit shocked. Is there any thing I can try? It was working last night.
Click to expand...
Click to collapse
Did you wait a minute or two ?
mines takes ages to boot up after the sony logo...dont know what it is
MeLViN-oNe said:
Did you wait a minute or two ?
mines takes ages to boot up after the sony logo...dont know what it is
Click to expand...
Click to collapse
I went off and left it for about 10 minutes and it did finally restart. I suppose there is some sort of software conflict issue going on.
I did a factory wipe and it runs like lightning now. No idea which app is causing the conflict.
30Seconds said:
I went off and left it for about 10 minutes and it did finally restart. I suppose there is some sort of software conflict issue going on.
I did a factory wipe and it runs like lightning now. No idea which app is causing the conflict.
Click to expand...
Click to collapse
first boot up, upgrading apps..there is loads that can causea long boot, but nothing that needs a thread about a bootloop
MeLViN-oNe said:
Did you wait a minute or two ?
mines takes ages to boot up after the sony logo...dont know what it is
Click to expand...
Click to collapse
This is one of the fastest phones on the market and this shouldn't be happening. After I did my restore I set up again and synched and auto-updated apps and I had the same problem. I then tried deleting all of my uploaded apps one by one until they were all gone but this didn't help and the boot times were still about 5 minutes, often with the phone booting without remembering the brightness setting or even not booting at all.
So I did a factory reset again but this time did not account synch on setup or auto update apps and that seems to have fixed it for me. The phone is very fast and boots in under 30 seconds now, and runs without any lag whatsoever. I wish I could identify specifically what the issue is but so far no luck.

Lumia 620 Romania - stuck on NOKIA logo with red background

Hello to everyone!
I have read everything I could find and tried a long list of things but unfortunately I am at a loss.
So I've come to you, as I can see that here there are a lot of people that have been through a lot.
Long story short: my Lumia 620 had Windows 8.1 GDR2 on it. Some cool thought said: install Windows 10 Insider Prev.
Well it installed, but I then wanted to revert. I first tried to do a hard reset using the button combination and the phone got stuck on the spinning gears.
I managed then to get the phone into the thunder logo mode. Unfortunately Windows Phone Recovery Tool did not recognize my phone.
There were a lot of tries until i came across the way with Nokia Product Support Tool.
So I did what was said there. And my phone got to reboot into a red background with NOKIA logo and a progress bar. It made it to the first quarter and then Nokia Product Support gave an error. I tried restarting the program, the phone, etc... only God knows what I did not try...
Now my phone is stuck at the NOKIA logo with red background and will not be seen either by Thor2, PST, WPRT and I can't even find it in the device manager.
WHAT ELSE CAN I TRY?!
LATER EDIT: I know why it died now.
I recently did the same thing with another 620, but this time the battery was full. I think that the other phone's battery died in the process of rewriting the firmware thus resulting in a hard brick. - mystery solved.
flash your phone
same problem with my lumia 620....flash your phone
Yay, I didn't think of that!
But seriously, I can't - the PC doesn't recognize it at all.
aqibpk said:
same problem with my lumia 620....flash your phone
Click to expand...
Click to collapse
ashesofpain said:
Yay, I didn't think of that!
But seriously, I can't - the PC doesn't recognize it at all.
Click to expand...
Click to collapse
check device manager, does it flick when you connect the phone?
use a usb viewer to uninstall all the drivers related to your phone.
surya467 said:
check device manager, does it flick when you connect the phone?
use a usb viewer to uninstall all the drivers related to your phone.
Click to expand...
Click to collapse
h t t p:// s27.postimg.org/x858v1rhf/Capture4.png
It flicks only when the phone is off, or the battery is out.
As soon as the phone starts up and shows NOKIA in white over red background, nothing exists in Device Manager related to the phone.
ashesofpain said:
h t t p:// s27.postimg.org/x858v1rhf/Capture4.png
It flicks only when the phone is off, or the battery is out.
As soon as the phone starts up and shows NOKIA in white over red background, nothing exists in Device Manager related to the phone.
Click to expand...
Click to collapse
use some usb viewer..uninstall all drivers related to ur phone...reinstall Nokia usb drivers.Restart computer. Try again..u could do a manual dead phone flash with product support tool.
LATER EDIT: I know why it died now.
I recently did the same thing with another 620, but this time the battery was full. I think that the other phone's battery died in the process of rewriting the firmware thus resulting in a hard brick. - mystery solved.
Yes, but can be reflashed
How can it be reflashed?
Can you do a how-to guide?
augustinionut said:
Yes, but can be reflashed
Click to expand...
Click to collapse
Yes you can reflash with nokia flash tool
Turn off your phone.
Note If your phone is currently stuck on the manufacturer's logo, try removing the battery to turn it off.
Disconnect your phone from the USB cable.
Hold down the camera button.
Continue holding down the camera button and connect the USB cable between your phone and computer.
Continue holding down the camera button until you see the connect-to-computer screen.
Release the camera button.
Leave the phone restart alone, will take around 4/5 minutes.
I hope this will surely works for you, if not then visit Nokia Lumia 620 Manual- guideusermanual.com/product-name-lumia-620-manual&po=672223&lang=English for help.

Boot loop (hard-reset loop) on lumia 820

Hey guys,
yesterday my brother gave me his old Lumia 820 because my Nexus 4 is broken. He did a soft-reset before.
It seems like the screen wasn't locked, so i had the phone in malaysian.
No problem i tought, a hard reset will do.
The point is that the hard reset runs ~ 1 min (spinning gears), after I see a sad emoticon : - (, it restarts and goes again into hard reset with the same results.
When I turn the phone on again (just power button) after it was off, i see those gears with the sad face again.
The only other way is to come to a screen with flash and a gear, connected to a PC it's recognized as Qualcomm MSM device, neither Windows Phone recovery tool or Lumia recovery tool recognize the phone.
I guess my brother had installed the latest Windows Phone 10 developer preview.
So... any idea?
Thanks
Sebastian
Use the thor2 tutorial to come back to life.
Sent from the space.
I got a bit forward,
i used the Lumia Recovery Tool while the gear and the flash was showing, after some minutes, i really got offered to flash the device.
I ran all updates until I was shown that there is no update available, then I used the Windows Insider App and the fast ring to upgrade to Windows 10.
Again an update was found then and it was working on the update.
After I was away for an hour, came back and found the device in a boot loop. Nokia logo, two gears, progress bar (no progress), after seconds a black screen and a reboot... Looks like im not able to try WP10...

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