Hi!
I am using HTC ONE about 10 days. No drops, no hits against walls or anything. 5 minutes ago wanted to take a picture and suddenly focus went "offline"
Camera makes that noise when you are focusing, but nothing happens. I rebooted phone, but nothing changed.
Am I the first one with this problem?
Solutions?
Thanks!
edit: factory reset did not help
I think the problem is optical image stabilization which is/are jammed. I don't hear that "click" sound when starting camera app. That click sound means that IS started to work.
sorry for my bad grammar. Not my native language.
gjirts said:
Hi!
I am using HTC ONE about 10 days. No drops, no hits against walls or anything. 5 minutes ago wanted to take a picture and suddenly focus went "offline"
Camera makes that noise when you are focusing, but nothing happens. I rebooted phone, but nothing changed.
Am I the first one with this problem?
Solutions?
Thanks!
edit: factory reset did not help
Click to expand...
Click to collapse
Hi Please see my post here http://forum.xda-developers.com/showthread.php?t=2288668&page=3
same problem...This might be big issue
I think my problem is different. After night I realized that if I don't use ONE for several hours than focus works for ~5 sec. I start Camera app and can focus one time. When camera focus then image stays sharp for like 5 sec and then goes all blur. And after that focus is not working and I'm back to where I started. So everythink works for like 5 sec and then all goes wrong. After some hours I can focus one more time and again - all stops after some seconds. First time I see something like that.
I've got the same problem. I honestly think the only solution is to exchange for a new phone.
try change iso manually
Uncasual said:
I've got the same problem. I honestly think the only solution is to exchange for a new phone.
Click to expand...
Click to collapse
I had the same problem and tried to play with the Iso settings,and i change it manually on 200,and it worked for me,now it focuses on a landscape photo just well.in the indoors,i let iso automatic and it focuses fine,i guess is a software issue,and they'll solved it with the next update
throw the phone very hard onto your bed. that should unjam the sensor
Got the same problem. Got worse over time. Now it won't focus at all.
There's no other way than send it to repair. Hope I don't get problems with the unlocked bootloader...
Neuer_User said:
Got the same problem. Got worse over time. Now it won't focus at all.
There's no other way than send it to repair. Hope I don't get problems with the unlocked bootloader...
Click to expand...
Click to collapse
Your name seems german. My One with unlocked bootloader didn't get repaired + I had to pay 30€ for sending a bootloader-opened phone.. be careful.
uZzY94 said:
Your name seems german. My One with unlocked bootloader didn't get repaired + I had to pay 30€ for sending a bootloader-opened phone.. be careful.
Click to expand...
Click to collapse
Yes, the phone is gonna go to htc Germany Hope they fix it. As long as there is no S-off, I have no other chance than hope.
I already have been anxiously following the S-off announcement ("very soon "). But time goes by and there is no s-off yet
Well, let's keep fingers crossed.
Neuer_User said:
Yes, the phone is gonna go to htc Germany Hope they fix it. As long as there is no S-off, I have no other chance than hope.
I already have been anxiously following the S-off announcement ("very soon "). But time goes by and there is no s-off yet
Well, let's keep fingers crossed.
Click to expand...
Click to collapse
Well I sent it too from germany (o2), repairing company is Arvato. Arvato declines repairing when bootloader is open...
Well, I had long discussions with HTC because here in Switzerland HTC only offers three days of DOA, while Samsung, Apple, Nokia and other all have 14 days.
I noticed the camera problem (which got worse over time) on the 5th day, so out of DOA. I finally got them to accept to exchange the phone on DOA terms. So, the phone probably goes to HTC directly, hopefully not to some repair company.
But considering your case: Germany has much more consumer friendly laws than Switzerland. I am pretty sure, the seller needs to prove (!) that you are responsible for the defect within the first 6 months. Otherwise be must repair the phone. I think an unlocked bootloader is no proof that you have damaged the camera. I would talk with them and tell them that they must abide to the law. It should be must easier than here in Switzerland.
gjirts said:
Hi!
I am using HTC ONE about 10 days. No drops, no hits against walls or anything. 5 minutes ago wanted to take a picture and suddenly focus went "offline"
Camera makes that noise when you are focusing, but nothing happens. I rebooted phone, but nothing changed.
Am I the first one with this problem?
Solutions?
Thanks!
edit: factory reset did not help
Click to expand...
Click to collapse
One thig I have found - once the battery charge is 25% or above, autofocus starts working. Checkitout
IINexusII said:
throw the phone very hard onto your bed. that should unjam the sensor
Click to expand...
Click to collapse
people scoff at this, but when my focus gets jammed I give it a sharp whack on the back and then it focuses again. Doesn't work every time but there is nothing else to do.
---------- Post added at 02:40 PM ---------- Previous post was at 02:39 PM ----------
Router said:
One thig I have found - once the battery charge is 25% or above, autofocus starts working. Checkitout
Click to expand...
Click to collapse
I can confirm this still happens some times above 90% battery, I think this is unrelated
hello i have the same problem
after i dropped my phone camera cannot focus on far objects then 15cm.
object further then 15 cm are blurry.
factory reset didnt help.
Same issue! I've posted a bit about it in Page 10 of this thread:
http://forum.xda-developers.com/showthread.php?p=45010584
Does anyone with a Google Play Edition ROM have this issue? A user of XDA suggested that it is possibly only affecting AOSP ROM users.
I spoke to someone at HTC here in the UK and he basically said that they have NO grounds to refuse to repair it under warranty if the fault you return it for is not caused by something you have done, either damage or by unlocking and flashing. I think they are out of order to charge you to repair a phone that is faulty when you unlocking the bootloader has nothing to do with the fault.
I just sent mine back because the shots were all blurred unless doing macros. I had the same issue as a previous poster aswell, the click when you open the camera only happened about once every dozen or so times I opened it, even then the shots were still blurred. I sent it back with a relocked bootloader, stock ROM and tampered flag still present and they have repaired mine and I'm awaiting its return from UPS.
sky autatis
AllAboutTheCore said:
I spoke to someone at HTC here in the UK and he basically said that they have NO grounds to refuse to repair it under warranty if the fault you return it for is not caused by something you have done, either damage or by unlocking and flashing. I think they are out of order to charge you to repair a phone that is faulty when you unlocking the bootloader has nothing to do with the fault.
I just sent mine back because the shots were all blurred unless doing macros. I had the same issue as a previous poster aswell, the click when you open the camera only happened about once every dozen or so times I opened it, even then the shots were still blurred. I sent it back with a relocked bootloader, stock ROM and tampered flag still present and they have repaired mine and I'm awaiting its return from UPS.
Click to expand...
Click to collapse
When you find out what was fixed can you let us know? And if it actually fixed the issue?
Just been reading this as I have the same problem. No close focus for me, but far focus was ok-ish. Gave it a few slaps on my thigh and it seems to be more or less ok again for normal focus conditions, although anything under 30cm distance isn't going to focus at all. It's been driving me mad for weeks now.
HTC One Kamera problem
Neuer_User said:
Got the same problem. Got worse over time. Now it won't focus at all.
There's no other way than send it to repair. Hope I don't get problems with the unlocked bootloader...
Click to expand...
Click to collapse
Hi! Am living in Germany as well. Could you get any answer from HTC service?
Related
Hi everybody,
Today I started the barcode scanner app, it showd the picture from the camera for 1 second and suddenly became broken in a way that it no longer shows the picture but a pink "snow" or "lines" kinda like you get on the tv when you lose a signal.
It wasn't just the barcode scanner though, it was also the original camera app that showed the same affect.
I tried a few restarts and even returned to an earlier nand backup I did this morning.
But, non of it helped.
I have CM 7.1 .
Bought it almost 2 years ago, but still not ready to let go, even if some things are starting to be slow.
I recently also changed the max clock speed through CM settings to 1113MHZ so that things would go smoother.
Is there anything to do to fix this besides replacing the sensor?
If not, is it the sensor that is the problem here? Do you think I can still find that part on ebay or something?
Thanks
Update:
Here's a picture of what the camera app shows:
h**p://img856.imageshack.us/img856/4930/photo00001r.jpg
What phone do you have?
My old phone (HTC EVO, no 3D) had the same problem. The screen went pink in whatever camera app I was using. You might want to wait a few days and see if it fixes itself. Otherwise I think you should visit the shop where you bought it.
Depending on the cost, you should decide if you want to fix it yourself. (with the risk of losing warranty and not fixing anything at all.)
I bought it 2 years ago at a small shop, they gave me an already rooted phone with 1 year warranty.
Anyway, I already voided whatever I could with rooting, flashing roms and recoveries and changing the back covers of the phone
It's the europe (GSM) version of the nexus one. I think the same one you would get from buying directly from google.
btw, I posted a link in the orginal post to a picture that will show how it looks.
Sorry, false alarm.
Just got the battery out and back in and that solved the problem.
Thanks for your help though
Ah. Good to hear that!
Sent from my HTC Sensation Z710e using XDA App
hi guys
i hope i can explain what's happening in correct english, if i make some mistakes please forgive me
i've got a big problem with my one
when i start the camera app, and it happens EVERY TIME, the camera takes a long time to begin "responding" to my commands
i'll try to explain
i start the camera
the camera begins to focus all the way out, then come back all the way in, and THEN if i tap it will correctly focus on the object i tapped on
if i tap before all this, it just doesn't focus
so i have to wait several seconds to begin "shooting" photos, and this happens anytime i will start the camera app
with the night or in low light, the problem is even bigger taking betweet 5 to 10 second to be "operative"
i've made a video on this problem but please be advised i've used an iphone in one hand while having the htc in the other, so i don't know if you can see exactly what happens
it's normal or it's my one that is faulty?
PS: i had this problem with stock 1.28 and now i have the trickrom 3.5 ( based on 1.29 ) and the issue is still here
in the video you can see that i try to focus on the electronic cigs without success... i will reach to focus around 0:24
looks like your lens isnt moving to focus.. have u tried sending it in?
shiningarmor said:
looks like your lens isnt moving to focus.. have u tried sending it in?
Click to expand...
Click to collapse
yes it works but after 5-10 seconds... then it focus correctly on anything i tap on
sending it in you mean in warranty? i imported the phone.... would be really a mess to send it
HTC doesn't care. You can send it in teo HTC USA and they will take care of it. I had a international ONE X that had different processor housing etc... and they took care of it no problem.
nullkill said:
HTC doesn't care. You can send it in teo HTC USA and they will take care of it. I had a international ONE X that had different processor housing etc... and they took care of it no problem.
Click to expand...
Click to collapse
this is interesting
i'm in italy but i don't want to be without the phone right now so i think i'll wait
in the meantime let's see if someone other has got the same problem :-/
sorry for the up but... i'm the only one with this problem? :-/
Could be a hardware issue. Some early devices has a focusing problem.
same here mine doesn't focus good, i might bring it back to the t-mobile store where i bought it
I'm having the same problem on the canadian version of the HTC One. Did you guys found a fix?
Folks, I hate to admit it and I nearly have to cry writing this: Since a few days, my shiny HTC ONE automatically turns its volume to the maximum by itself. I clean my HTC ONE about every two days and hope that nothing happened to the volume rockers while carefully cleaning my phone with love and a small amount of santizer. How do I know that this behavior is not caused by the AOKP 4.4.2 system running on it? Well, when in bootloader, same thing happens. I just have to turn my phone slightly to the right and then the blue bar in the menu moves up all the way.
Dafuk, what happened to my awesome phone? Is it uncalibrated, are my volume rockers stuck? What to do now?
same issue here. but I found it 1 month ago. This issue happened because of app installed. Mine was happened when I installed Tango. So if you install it you should uninstall Tango and test it again.
tamimifarokh said:
same issue here. but I found it 1 month ago. This issue happened because of app installed. Mine was happened when I installed Tango. So if you install it you should uninstall Tango and test it again.
Click to expand...
Click to collapse
I don't have an app named "Tango". @tamimifarokh, did you have the same issues like I had in the bootloader, too?
No I haven't this. maybe volume button problem. check that
tamimifarokh said:
No I haven't this. maybe volume button problem. check that
Click to expand...
Click to collapse
Nice catch. What do you think I'm trying to do here? ^^
SecUpwN said:
Folks, I hate to admit it and I nearly have to cry writing this: Since a few days, my shiny HTC ONE automatically turns its volume to the maximum by itself. I clean my HTC ONE about every two days and hope that nothing happened to the volume rockers while carefully cleaning my phone with love and a small amount of santizer. How do I know that this behavior is not caused by the AOKP 4.4.2 system running on it? Well, when in bootloader, same thing happens. I just have to turn my phone slightly to the right and then the blue bar in the menu moves up all the way.
Dafuk, what happened to my awesome phone? Is it uncalibrated, are my volume rockers stuck? What to do now?
Click to expand...
Click to collapse
Send it in to HTC... had the same problem with the power button. Sometimes it got random input.. even in bootloader. I got a shiny new HTC One. Everything was back to Stock except S OFF.
LibertyMarine said:
Send it in to HTC... had the same problem with the power button. Sometimes it got random input.. even in bootloader. I got a shiny new HTC One. Everything was back to Stock except S OFF.
Click to expand...
Click to collapse
@LibertyMarine, thanks for your hint. I hate this, but it currently seems like the only solution right now.
There are two concerns that I have: First, I rooted my HTC ONE via HTC DEV. If they recognize that, I might have to pay a huge amount of money. And second, what if I get back a REPAIRED phone with a new motherboard? It'll highly likely be unrootable..
SecUpwN said:
@LibertyMarine, thanks for your hint. I hate this, but it currently seems like the only solution right now.
There are two concerns that I have: First, I rooted my HTC ONE via HTC DEV. If they recognize that, I might have to pay a huge amount of money. And second, what if I get back a REPAIRED phone with a new motherboard? It'll highly likely be unrootable..
Click to expand...
Click to collapse
they WILL recognize it! But they can't prove that you actually used the unlock_token binary file! You can follow this guide (I think, based on your thanks meter and so on, that you know how it actually works, but saying too much in that case isn't a bad thing). I did everything except the S ON part. And they replaced it the first time and the second time... right now,... I don't know if they accept it too... but if they didn't I will fight for my rights. And in the warranty statement is written that the warranty is void only if the issue is CAUSED by modification. And on HTCdev they also write this MAY void your warranty! But things that aren't written in the warranty statement, you didn't accept. You bought the phone and accepted only to the statement that was with your phone in the same box!
And a unrootable HTC One because of a new motherboard? I didn't here about that. I only know from people that got a new motherboard and that they also rooted it again succesfully.
LibertyMarine said:
And a unrootable HTC One because of a new motherboard? I didn't here about that. I only know from people that got a new motherboard and that they also rooted it again succesfully.
Click to expand...
Click to collapse
Well, not unrootable, but extremely difficult - happened to me when my friend wanted to root his repaired HTC EVO 3D.
I'll probably give this replacement a shot. How long did it take you to get back your new phone, @LibertyMarine?
SecUpwN said:
Well, not unrootable, but extremely difficult - happened to me when my friend wanted to root his repaired HTC EVO 3D.
I'll probably give this replacement a shot. How long did it take you to get back your new phone, @LibertyMarine?
Click to expand...
Click to collapse
That's annoying. I hope this won't happen to you too!
I am from Switzerland and I gave it to the shop where I bought it from(Microspot) and they sent it to an official HTC Repair Center and I gave it to them on a saturday and got it back 12 days later. They said it needs generally 2 weeks.
I hope you can do something with these informations and if they want to charge you - or even to be prepared - I have a few examples how you can convince HTC that this issue is not caused by you and that this is covered by warranty.
LibertyMarine said:
UNLOCKING THE BOOTLOADER DOESN'T VOID THE WARRANTY FOR HARDWARE SUCH AS THE POWERBUTTON!!! I think it's point 7 in the warranty statement where they wrote that the fault has to be CAUSED by this particular ---- whatever is listed below.
Click to expand...
Click to collapse
Someone had an issue with a sunk powerbutton, like me:
LibertyMarine said:
Now, send them an email and tell them that in the warranty is written:
ONLY if it's CAUSED by external action, warranty is void for ONLY the part that got influenced by this cause! And also tell them that it is ridiculous and that they can't be serious saying that a few scratches and a unlocked bootloader caused a sunk power button! Tell them that this is against every human logic! Tell them that you have the right to use this warranty because the powerbutton sunk under normal usage! And this is definitly a production problem and not your fault! Describe them that you use your phone the way it has to be used!
But remember, be friendly and try to comunicate.. otherwise they won't deal.
Click to expand...
Click to collapse
Same guy again:
LibertyMarine said:
Try to give them your perspective.. how you experienced the sunk powerbutton. I said that from time to time it sunk deeper and deeper. And because I was afraid of destroying something I even pressed it softer and so on.. But once the point was reached that this ESSENTIAL part of the HTC One was unusable, so I felt forced to send it in on warranty because this is definitly a hardware fault and not a user fault! Try to give them your perspective!
This is almost everything. Be rethoric(Ask questions so that they must answer Yes! Ask questions that already include the answer) For example, Isn't it ridiculus and totally against every logic thinking that you say a unlocked bootloader is the cause of a sunk powerbutton?
As long as they are humans, they have to say, yes... this is the only answer... otherwise they would be ridiculus.
Click to expand...
Click to collapse
They wanted to charge him(was a bad decision ):
LibertyMarine said:
holy crap, say them they HAVE to, or are they willing to see a BIG article in a popular newspaper with your problem and their answer... ask the shop assistant if he wants his name to be published etc... PROVOKE! FORCE them to repair it on warranty.. say them that a friend of yours also got the phone fixed for the same issue
Click to expand...
Click to collapse
But in the end this happend:
I will receive a refurbished htc one
Click to expand...
Click to collapse
I hope this helps you if they want to charge you. And even if they didn't what you've just read is the first step to become a good dealer!
---------- Post added at 09:47 PM ---------- Previous post was at 09:32 PM ----------
You are from germany? Then I think this here can help you:
http://fsfe.org/freesoftware/legal/flashingdevices.en.html
LibertyMarine said:
I am from Switzerland and I gave it to the shop where I bought it from(Microspot) and they sent it to an official HTC Repair Center and I gave it to them on a saturday and got it back 12 days later. They said it needs generally 2 weeks.
Click to expand...
Click to collapse
Hey @LibertyMarine, here's the strange thing: To make sure that it really is an issue with the heardware, I downgraded my firmware and reflashed my ROM. Same thing happened. Then, the same night, I upgraded back to the firmware I had before. And while the issue still persisted (tested it again), I went asleep. The next morning, my volume rockers worked correctly again!
To everyone reading this thread, here's what I expect what happened: While carefully cleaning my phone, a very small drop of santizer might have entered the spaces where the volume rockers sit. I expect that it took a while until it vaporized. everyone should take a look at how to properly clean the HTC ONE. I hope that my volume rockers continue to work as they should, I would hate to be without my shiny new HTC ONE and receiving a REFURBISHED ONE after sending it in. Generally, I don't like refurbished stuff. Yeah, call me old-fashioned, but I prefer to know that the stuff I bought has never been touched or tampered with. For now: THANK YOU for baring with me and responding to this thread - I'll be back if volume rockers go crazy again.
SecUpwN said:
Hey @LibertyMarine, here's the strange thing: To make sure that it really is an issue with the heardware, I downgraded my firmware and reflashed my ROM. Same thing happened. Then, the same night, I upgraded back to the firmware I had before. And while the issue still persisted (tested it again), I went asleep. The next morning, my volume rockers worked correctly again!
To everyone reading this thread, here's what I expect what happened: While carefully cleaning my phone, a very small drop of santizer might have entered the spaces where the volume rockers sit. I expect that it took a while until it vaporized. everyone should take a look at how to properly clean the HTC ONE. I hope that my volume rockers continue to work as they should, I would hate to be without my shiny new HTC ONE and receiving a REFURBISHED ONE after sending it in. Generally, I don't like refurbished stuff. Yeah, call me old-fashioned, but I prefer to know that the stuff I bought has never been touched or tampered with. For now: THANK YOU for baring with me and responding to this thread - I'll be back if volume rockers go crazy again.
Click to expand...
Click to collapse
WOW! That's awesome! You are lucky. Thanks for your hind how to clean a HTC One! That will be very useful when I get back my One. I hope your phone won't get that issue again, otherwise, just PM me or quote me in this thread.
Have a nice week! :highfive:
A couple of weeks ago I noticed that my power button felt different on my Z1. At first I thought it was my imagination, but more and more I was sure something wasnt right.
Last week on the way to work, my colleague who also has a Z1 used my phone to look at something and his first comment was "Whats up with your power button??"
It has no definite feeling when pressing it, its almost impossible to tell if you have pressed it or not, it looks and feels recessed too.
When trying his phone it was exactly as I remembered it to be, when you push it you can feel as response (small click or resistance), on mine there is nothing!
So I contacted Sony Xperia, who were suprised by the described issue. Long story short I have to return the phone to them for a 5 - 7 day turnaround repair.
Anyone else had the same issue? Or even sent their phone back to Sony in the UK? I am a little concerned that once it is prised open to be repaired it will never be the same again! All in all, for the £550 I paid for a premium handset, it is the first one that I have had any hardware issues with.
stratplayer said:
Anyone else had the same issue?
Click to expand...
Click to collapse
I saw a problem like that with a device of my friend and he felt exactly in the same way, it's a faulty botton, have to be replaced.
stratplayer said:
I am a little concerned that once it is prised open to be repaired it will never be the same again! All in all, for the £550 I paid for a premium handset, it is the first one that I have had any hardware issues with.
Click to expand...
Click to collapse
I can truly understand you. Same here. I always get a mid range phones and never had problems. This one I paid a lot of money, issues everywhere. I sent mine back to Sony as well, but for different reason.
eclyptos said:
I saw a problem like that with a device of my friend and he felt exactly in the same way, it's a faulty botton, have to be replaced.
I can truly understand you. Same here. I always get a mid range phones and never had problems. This one I paid a lot of money, issues everywhere. I sent mine back to Sony as well, but for different reason.
Click to expand...
Click to collapse
Was your device ok when it came back? All the edges aligned, sealed etc etc?? It is a worry for me, how do I know it is waterproof still for example?
stratplayer said:
Was your device ok when it came back? All the edges aligned, sealed etc etc?? It is a worry for me, how do I know it is waterproof still for example?
Click to expand...
Click to collapse
Mine do not come back yet, I sent it back via warranty 2 weeks ago. I will let you know. Anyway Sony Service have to provide best service for your phone and it should be still under warranty even when the phone come back to you but in which condition this is a mystery for all of us.
eclyptos said:
Mine do not come back yet, I sent it back via warranty 2 weeks ago. I will let you know. Anyway Sony Service have to provide best service for your phone and it should be still under warranty even when the phone come back to you but in which condition this is a mystery for all of us.
Click to expand...
Click to collapse
They said 5 - 7 days on the phone Friday, if you sent it two weeks ago and are still waiting then that's pretty poor I think.
stratplayer said:
They said 5 - 7 days on the phone Friday, if you sent it two weeks ago and are still waiting then that's pretty poor I think.
Click to expand...
Click to collapse
I know but what I can do. At the moment are 10 working days. Next week I will start call them and complain to rush they asses.
I have the exact same problem guys. repairing it needs a special technique? (for water resistance issues)
NiM72NiK said:
I have the exact same problem guys. repairing it needs a special technique? (for water resistance issues)
Click to expand...
Click to collapse
I think is needed a experience because you have to take apart all phone and I will suggest to let do this job to Sony. And of curse it will have to be seal again to make the water resistance working again. If you do all of this the warranty will be gone.
An update on mine, it got worse and now has been sent back for warranty repair at Sony, well they use a company called SBE Ltd in the UK
I'm not very impressed to be honest, this is the first phone I've had to return to the manufacturer for repair, this was meant to be a quality product. So there is at least 3 people with the same problem, maybe more who haven't noticed. Potentially there is an issue with the design or button component.
In so cheese off as I have to use a crappy Nokia Lumia 800 Windows phone for the period it is away!
I have been looking at a Nexus 5 or Note 3 as a replacement, selling mine on eventual return from repair..
Sent from my Nexus 7 using XDA Premium HD app
I'm having issues with my volume down rocker. It is much harder to press then volume up it also doesn't have the clicking sound volume up gives when you press it. Of course I'm within my return window so I'm waiting for my replacement phone to get here so I can ship the one I currently have back
Sent from my Xperia Z1s
eclyptos said:
I think is needed a experience because you have to take apart all phone and I will suggest to let do this job to Sony. And of curse it will have to be seal again to make the water resistance working again. If you do all of this the warranty will be gone.
Click to expand...
Click to collapse
at first i have rooted my phone so the warranty is already gone..and Because I live in Iran and there is no experienced or official Sony branches to do the stuff i have to pay a lot of money to ordinary people who have the tools for doing it and praying really hard to have my z1 remained water resistance..and another problem is that this button is very well designed and has a good material which it doesnt get gray or orange after a while.for sure the replacement doesnt have the same great quality and thats a failure :|
NiM72NiK said:
at first i have rooted my phone so the warranty is already gone..and Because I live in Iran and there is no experienced or official Sony branches to do the stuff i have to pay a lot of money to ordinary people who have the tools for doing it and praying really hard to have my z1 remained water resistance..and another problem is that this button is very well designed and has a good material which it doesnt get gray or orange after a while.for sure the replacement doesnt have the same great quality and thats a failure :|
Click to expand...
Click to collapse
Ok, but if the button still working I think is not worth to open it and risk much more, BTW is not the button problem but the hardware component under the button.
Z1 button issue
I'm from India and have the same problem with the button. I bought Z1 around October last year. The button started getting worse gradually from the beginning of January, and now there's absolutely no feedback on pressing. It almost feels as if there's a spring under the button.
If anyone has given the phone for repairs to Sony for this issue, please reply. I'm also worried about the waterproofing and other possible damage to the device, specially given the fact that it's got a non-removable back so opening up the device might be a mess.
I've seen a video on YouTube about the z
As far as the Z is concerned there are about 4 screws and the rest is glued. Front- and backside.
Now, you can guess if the phone is still waterproof after putting it back together.
Even with skilled techs and the appropriate equipment I highly doubt it.
Here is the link
http://www.youtube.com/watch?v=HPN930fohyo&feature=youtu.be
It's a German video but I think the pictures speak for themselves.
Best thing you could do is to ask the repair center for a guarantee on wich you can depend on (written of course)
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Using my Z1 for nearly a month now and the device power button was slightly a bit wearing off but that wasn't my concern. I'm just worried bout the waterproof capability. If the Z was glue front and back, How long can it last with all those nature element?
Ezzady said:
Using my Z1 for nearly a month now and the device power button was slightly a bit wearing off but that wasn't my concern. I'm just worried bout the waterproof capability. If the Z was glue front and back, How long can it last with all those nature element?
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Click to collapse
It can be forever if you use the device properly and you you keep in mind to don't use the flaps a lot and keep them clean. Flaps like that can do great job for 2 years without problem but time and natural degradation is on they way, so if you will replace the flaps after this time is fine to me. But if you keep leaving the phone in you car on dashdoard under the sun all the time clearly this can compromise the assembly and the sealing of the phone. So practically depend of how you use your phone.
---------- Post added at 07:14 PM ---------- Previous post was at 07:12 PM ----------
samarth7b said:
I'm from India and have the same problem with the button. I bought Z1 around October last year. The button started getting worse gradually from the beginning of January, and now there's absolutely no feedback on pressing. It almost feels as if there's a spring under the button.
If anyone has given the phone for repairs to Sony for this issue, please reply. I'm also worried about the waterproofing and other possible damage to the device, specially given the fact that it's got a non-removable back so opening up the device might be a mess.
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Click to collapse
Yes , opening the phone for a button will be a mess and maybe is not covered by warranty so if the button working well I will not be worry about it. The day when it will not work then you will get the new button.
eclyptos said:
It can be forever if you use the device properly and you you keep in mind to don't use the flaps a lot and keep them clean. Flaps like that can do great job for 2 years without problem but time and natural degradation is on they way, so if you will replace the flaps after this time is fine to me. But if you keep leaving the phone in you car on dashdoard under the sun all the time clearly this can compromise the assembly and the sealing of the phone. So practically depend of how you use your phone.
I see. I don't use the flaps because im always charge my phone using a magnetic charger. Just want to keep this phone for the best. Thanks for the tips bro. Appreciate it.
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Click to collapse
samarth7b said:
I'm from India and have the same problem with the button. I bought Z1 around October last year. The button started getting worse gradually from the beginning of January, and now there's absolutely no feedback on pressing. It almost feels as if there's a spring under the button.
If anyone has given the phone for repairs to Sony for this issue, please reply. I'm also worried about the waterproofing and other possible damage to the device, specially given the fact that it's got a non-removable back so opening up the device might be a mess.
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Click to collapse
I started this thread, it is definitely a problem and you should get it repaired. Mine was sent back and now has been repaired, not very impressive for a "premium" handset!
It was only away for just over a week.
stratplayer said:
I started this thread, it is definitely a problem and you should get it repaired. Mine was sent back and now has been repaired, not very impressive for a "premium" handset!
It was only away for just over a week.
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Click to collapse
Yeah, I'm thinking of giving it in next week. Very disappointing from a flagship phone. Did yours show any visible sign of damage after repairs? Even scratches etc.?
samarth7b said:
Yeah, I'm thinking of giving it in next week. Very disappointing from a flagship phone. Did yours show any visible sign of damage after repairs? Even scratches etc.?
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Click to collapse
I will tell you this next week.
Hello All,
My Z1 has recently begun to give off a sort of feedback when it vibrates (via the speakers).
I've ran diagnostic tests on my phone and all tests seem to come back positive and error-free.
However, when I run the Vibration test, sometimes the vibrator works perfectly fine (for about two runs), and then it vibrates with the negative "ZzzzzZzzZ" sound.
Is anyone else experiencing this issue with their Z1? Perhaps someone else (if anyone is experiencing it as well) can further elaborate on the issue. Would really like to get this issue fixed without having to send it back to Sony :crying:
I have the same problem with my Z1 (6903). There's a weird buzzing sound from the speaker right after the vibrator activate. Would love to be able to fix this without sending to Sony as well.
Jounsa said:
Hello All,
My Z1 has recently begun to give off a sort of feedback when it vibrates (via the speakers).
I've ran diagnostic tests on my phone and all tests seem to come back positive and error-free.
However, when I run the Vibration test, sometimes the vibrator works perfectly fine (for about two runs), and then it vibrates with the negative "ZzzzzZzzZ" sound.
Is anyone else experiencing this issue with their Z1? Perhaps someone else (if anyone is experiencing it as well) can further elaborate on the issue. Would really like to get this issue fixed without having to send it back to Sony :crying:
Click to expand...
Click to collapse
luan87us said:
I have the same problem with my Z1 (6903). There's a weird buzzing sound from the speaker right after the vibrator activate. Would love to be able to fix this without sending to Sony as well.
Click to expand...
Click to collapse
Guys i had same problem few weeks back, then two days back vibrator stopped working and this zzzzzzzzzzzz sound was the only thing i can notice. So went to center and today got it replaced. So no more workarounds for this issue. Go to center and get it replaced.
Peaceful Droid said:
Guys i had same problem few weeks back, then two days back vibrator stopped working and this zzzzzzzzzzzz sound was the only thing i can notice. So went to center and today got it replaced. So no more workarounds for this issue. Go to center and get it replaced.
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Click to collapse
Ahh, that's unfortunate. I live in the Bahamas, so doing that is pretty difficult for me at the moment. Were you able to go to any Sony store, or did you have to go directly to a service center? How long did you have to wait for your replacement?
Sent from my C6903 using Tapatalk
I submitted my phone yesterday morning and person in charge told me they will try to do any sort of update first and if still there is an issue, they will replace it. Today morning when i went there, he told issue is not sorted wait for 10 minutes. and then i got new brand replacement in 15-20 minutes..:laugh:
I will suggest you to go directly to service center.
Peaceful Droid said:
I submitted my phone yesterday morning and person in charge told me they will try to do any sort of update first and if still there is an issue, they will replace it. Today morning when i went there, he told issue is not sorted wait for 10 minutes. and then i got new brand replacement in 15-20 minutes..:laugh:
I will suggest you to go directly to service center.
Click to expand...
Click to collapse
Damn. Lol that is a toughie. Only service center I know of in the US is located in Texas :/
Edit: There are actually 4 locations; NJ, LA, Texas and San Jose, Cali.
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Ohhh that sounds tooooo far from your location. Try repair your phone via SUS or PCC. But first take full backup. Hope this can solve your issue. Though chances are very less.
Peaceful Droid said:
Ohhh that sounds tooooo far from your location. Try repair your phone via SUS or PCC. But first take full backup. Hope this can solve your issue. Though chances are very less.
Click to expand...
Click to collapse
Yeahh, I doubt it would fix my prob. I'm going to have to tough it out till I can get up to NJ at some point (hopefully before my warranty expires ).
Yeah All the best for that mate.
Really found my self lucky that i have to travel just 10-12 minutes to reach service center
Yeah, thanks for replying to my thread though..thought I was the only one experiencing this issue.
smajor said:
No, You are not one! I faced this issue. Somehow I can't help with it, this seems its phone fault. Z1 has many issues in it.
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Click to collapse
Yeah, unfortunately. Considering this is such an expensive phone with "top-quality components", you'd have expected more..
I'm also having the squeaky vibration problem...
Hi, I'm also having the squeaky vibration problem. My phone is about 6 months old and I've been having this noisy vibration squeak for at lease 6 weeks now. I'm running slimkit evo 8.1 on a unlocked bootloader. Before I try to get it fixed by Sony, do I need to reset back to stock and lock my bootloader?
Could anyone give me some pointer to what I could say to get the phone exchanged for a brand new one? I can't be without a phone for 2-3 weeks (estimated service time by resale store).
I have a 5 months old z1, and ive had this issue since the first month i bought it....i guess its a weak point, which is pity for a flag**** phone...
macooz said:
Hi, I'm also having the squeaky vibration problem. My phone is about 6 months old and I've been having this noisy vibration squeak for at lease 6 weeks now. I'm running slimkit evo 8.1 on a unlocked bootloader. Before I try to get it fixed by Sony, do I need to reset back to stock and lock my bootloader?
Could anyone give me some pointer to what I could say to get the phone exchanged for a brand new one? I can't be without a phone for 2-3 weeks (estimated service time by resale store).
Click to expand...
Click to collapse
Hi macooz,
Sorry for the late reply. If you are sending it back to Sony, you should always revert back to Stock, as custom firmwares void your warranty.
You could simply tell them that your Vibration Motor is not functioning properly (giving off a squeaky noise instead of an actual vibration) and you would like for it to be either repaired / replaced or have your entire phone exchanged for a new one.
Sent from my C6903 using Tapatalk
VladoBENZ said:
I have a 5 months old z1, and ive had this issue since the first month i bought it....i guess its a weak point, which is pity for a flag**** phone...
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Click to collapse
I agree with you. Issue is that because the phone is encased in gorilla glass, it makes it a bit difficult to change any parts on your own. Disassembly videos are available on YouTube, but who wants to take the risk of breaking their phone's casing and then have to replace additional parts?
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Same Problem
OMG, I have the same problem. Are there is way besides bring it to sony. In my country Indonesian, Sony Center is so bad service, that will long mont for service :crying:
Aghry said:
OMG, I have the same problem. Are there is way besides bring it to sony. In my country Indonesian, Sony Center is so bad service, that will long mont for service :crying:
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Click to collapse
Hi,
No work around , besides trying to do it yourself and losing your warranty.
Was without my phone for a month and a half. Eventually got it replaced.
@soka said:
Hi,
No work around , besides trying to do it yourself and losing your warranty.
Was without my phone for a month and a half. Eventually got it replaced.
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Click to collapse
Unfortunately, I agree with Soka on this one. I have had the replacement Vibrator for months now, but a little reluctant to open my device as it requires heating and having to purchase new adhesives and so on. I am getting those items in the very near future though, so I'm going to go ahead and do it!
My best piece of advice would be to purchase a replacement back (in case you crack / break your original one while removing it) and replacement adhesives before actually performing the DIY Fix.
Hi there Im facing this problem too, I open a new thread but then @soka pointed me to this one, I record a video from the sound
they had already replace the vibrator and the main board, but the issue still continue, here is the thread I open:
http://forum.xda-developers.com/xperia-z1/help/problem-sound-vibrator-t2922957
Hope to get fixed or replaced soon
Well, finally fixed my vibrator problem. I opened the back of my phone using a Hot Air Gun and pry tools, then replaced the vibrator module. Unfortunately, this seems to be the only valid solution.
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