Hello everyone.
I've had to send my Xperia Z a week ago for repairs, due to water damage.
Under the further inspection, all the water indicators placed within the ports of the phone were white, not red.
As such, I believe that the cause of the water damage is most probably caused by a design flaw of the Xperia Z in general.
As I understand, the glass back panel of the Xperia Z is removed through a heating process that weakens the adhesive between the back panel and the chassis of the phone.
Thus, I believe that due to heat issues with the Xperia Z, the adhesive used to seal phone is weakened in that area (top left hand corner, beside the back camera lens), possibly compromising the phone's ability to repel water.
I've seen display sets of the Xperia Z phones, and I've also noticed the issue on those sets.
Here's the link that shows the problem in detail: http://talk.sonymobile.com/thread/127732
Have any of you noticed the same issue, especially when your phone gets heated up? (I've posted up a similar thread on another forum)
It's not a design flaw, all major parts of all phones stick together with just glue. If it wasn't glue then how for example would people be able to replace a broken screen?
Dsteppa said:
It's not a design flaw, all major parts of all phones stick together with just glue. If it wasn't glue then how for example would people be able to replace a broken screen?
Click to expand...
Click to collapse
I'm not saying that the glue is a design flaw (if there even is a design flaw), but rather, the way the phone was designed is what causes one corner of the back panel to flex upwards (probably due to heat issues).
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i agree. whenever my XZ gets hot the headphone jack flap pops open. the heats causing something to distort in the frame.
Have this issue too.
Yes. I believe Sony overlooked the amount of heat generated from the phone. The phone should be able to withstand the heat generated by itself and not deform in any way.
Others are seeing the same problem.
http://forum.xda-developers.com/showthread.php?t=2304680
Imagine how it's going to be in 1.5 years when your phone has been used thoroughly (including the flaps), gone through 1000 heat cycles and has been dropped a couple of times.......
If I would have the Z, I wouldn't feel comfortable putting it underwater in 1.5 years.
I'm happy with my ZL
It appears as though this problem isn't an isolated incident on my end. It might be good if this issue could be brought to the attention of other Xperia Z owners who might be unaware.
I wonder if Sony is aware of this issue...
The real question is that if the water that cames from back could go to the ports from inside...
Honestly, in regards to the question of whether or not water could get through the back to the ports, I don't think so.
I noticed one day that there was condensation covering the back camera. I was immediately worried, as I didn't know what happened. I thought maybe it was because it was humid outside and it formed within the phone.
The next day, I dunked it in a cup of water. All was fine, no problems. This was about 2 weeks ago.
Then, last weekend, I took the phone in the pool with me and took some pictures and video. I submerged it completely.
Yesterday, I put it in another cup of water to demonstrate it's certification to a friend.
The device still works to this day. So, I'm not sure whether or not the water will effect anything besides the camera. The camera also hasn't fogged up at all, which leaves me to wonder if it somehow fixed itself or if the adhesive got hot again and then was pressed together while in my pocket. Nonetheless, it still works. I will just make sure to be a little cautious. I don't want to lose such a beautiful device.
Same here
ShadowTech13 said:
Honestly, in regards to the question of whether or not water could get through the back to the ports, I don't think so.
I noticed one day that there was condensation covering the back camera. I was immediately worried, as I didn't know what happened. I thought maybe it was because it was humid outside and it formed within the phone.
The next day, I dunked it in a cup of water. All was fine, no problems. This was about 2 weeks ago.
Then, last weekend, I took the phone in the pool with me and took some pictures and video. I submerged it completely.
Yesterday, I put it in another cup of water to demonstrate it's certification to a friend.
The device still works to this day. So, I'm not sure whether or not the water will effect anything besides the camera. The camera also hasn't fogged up at all, which leaves me to wonder if it somehow fixed itself or if the adhesive got hot again and then was pressed together while in my pocket. Nonetheless, it still works. I will just make sure to be a little cautious. I don't want to lose such a beautiful device.
Click to expand...
Click to collapse
I also had camera lens covered by condensation half an hour after washing my Xperia Z. All the flaps are still white, so I thought it could be because I whashed it at the shower hot water instead natural temperature water at the sink. So I washed it on cold water to test. It seems to be ok at the moment, but 30, 40 minutes later camera lens were condensed again. I decided to keep my phone away from water, and when cleaning it with a towel I noticed the back glass cover was a litte lifted on the left side, not enough to see it, but I can fell it when firmly pressing it. I hope they use a stronger glue on Z1 or why not, screws!
.LEONARDO. said:
I also had camera lens covered by condensation half an hour after washing my Xperia Z. All the flaps are still white, so I thought it could be because I whashed it at the shower hot water instead natural temperature water at the sink. So I washed it on cold water to test. It seems to be ok at the moment, but 30, 40 minutes later camera lens were condensed again. I decided to keep my phone away from water, and when cleaning it with a towel I noticed the back glass cover was a litte lifted on the left side, not enough to see it, but I can fell it when firmly pressing it. I hope they use a stronger glue on Z1 or why not, screws!
Click to expand...
Click to collapse
Lol a good method of securing the frame would be ideal, as this IS a water resistant device... But overall they did I nice job, I just think they should have paid a little more attention to the heating of the device in strenuous situations. The fact that the device gets hot enough that the adhesive begins coming off or getting lose is a huge problem for Sony.
:silly:
back panel lift and dead camera
This issue is very real... My z now has a broken camera and Sony refuse to acknowledge the issue exists so no warranty.
in reading their documentation the phone is not waterproof as claimed in adverts. So be very careful of it.
hopefully the module i have ordered should sort it..
fingers crossed.
Related
Hey, I got my Z about a month ago. Until last week there was nothing wrong with the flap (Used headphones here and there, didn't abuse the flap, nor was any pressure applied to it) - But ever since it's just popping open by itself (Not fully, just slightly).
I took a look at the inside of the flap, there's a square gap that's supposed to fit on the slight bump of the headphones connector (Which extrudes a bit).
What I don't know is if there's supposed to be an extra extrusion in the gap that fits into the outlines of the socket (Like with the Charger/USB connector, Micro-SD and Micro SIM slot) or not.
Unfortunately, I do not have the means to provide pictures right now, but I'll see what I can do.
This is important not only because of aesthetics - I can't have a port exposed by itself when the phone is supposed to be water proof/resistant.
Has this happened to anyone else? Any solution in mind?
Thanks in advance!
The extrusion is actually to help you pull the flap out with your fingernail (which is OK).
As for the flap itself, just press it in until it snugly fits back into its place (I do that every time and all is well so far).
robogo1982 said:
The extrusion is actually to help you pull the flap out with your fingernail (which is OK).
As for the flap itself, just press it in until it snugly fits back into its place (I do that every time and all is well so far).
Click to expand...
Click to collapse
I wasn't referring to the small gap for the fingernails (Which all flaps have) - But inside the socket itself, where the headphones hole it self, there's a slight bump (Which surrounds the hole). It's supposed to fit the square gap in the inside of the flap.
Trust me, I've been applying enough pressure to put the flap to fit into its place. It's been fine until recently. Even if it fits perfectly, the flap just pops out by itself in a matter of minutes. I've taken a close look, and there doesn't seem to be anything inside in the way.
I'm puzzled (And slightly upset)...
Tamirwig said:
I wasn't referring to the small gap for the fingernails (Which all flaps have) - But inside the socket itself, where the headphones hole it self, there's a slight bump (Which surrounds the hole). It's supposed to fit the square gap in the inside of the flap.
Trust me, I've been applying enough pressure to put the flap to fit into its place. It's been fine until recently. Even if it fits perfectly, the flap just pops out by itself in a matter of minutes. I've taken a close look, and there doesn't seem to be anything inside in the way.
I'm puzzled (And slightly upset)...
Click to expand...
Click to collapse
Send it to repair on Warranty. Could be faulty unit.
Sent from my C6603 using xda premium
Ok this has now started to happen to me, Its been one month I have had the XZ, and just tonight the headphone flap keeps popping out like every half an
hour or so. I cleaned any around the rubber but it still pops open eventually. I was wondering if the headphone jack which slightly protrudes from in the hole
became slightly loose and is pushing the flap back out. I figure that is what Tamirwig was talking about.
Odd thing is, it seems to have resolved itself fur the time being, and I haven't dune anything special as well...
I`ll update if anything changes again.
All the flaps on my z are pretty good, fit in easy but stay in place. My girlfriends one is really hard to close again though - we found a work around. If you line up the side opposite the plastic cord that holds the flap on first, then slide your finger across smoothing out and closing the other side, it tends to slip in much easier. It seems to be a bit different in that the side you have to insert first can be cord side for one flap, but the opposite side for another flap - you may find that switching it up a bit and seeing if any work for you might find a easier way to shut them.
Before we started doing this I was 100% certain that she had a faulty unit but now I'm pretty happy with it and am sure it'll probably out-last my one since the seals are much tighter lol.
We could never close it but just pushing it flat, the whole cover would stick up about 1-2mm and wasn't even remotely flush with the sides. Then about 5-10 mins later it would just pop open again.
I imagine this would occur when dirt, dust or oil builds up in the on the flap or the channel that the flap clicks into. I would recommend putting some spirits on the black part of the flap to clean it, and mostly remove any oily residue that might be on there. Do not put the spirits on the phone, because you are highly likely to touch the strip that reacts to liquid and void your waranty.
I use my headphones every day and I have had this phone for about two months no problems with any flaps
Well it somehow resolved itself after 2 days of popping out lol.
Sent from my C6603 using xda app-developers app
Mine is opening even more than before... I'd be guessing that even if it stopped its only a matter of time until it will start happening again...
I don't think it's a matter of dirt or residue. Spirits didn't help either.
I might take it to fulfill the warranty, but first restore to untouched stock and relock bootloader. If I burn unbranded stock, it should restore the kernel and remove the custom recovery, right?
Solved The Same problem ...
Hello Friends ...
I purchased the phone on the 14th of march and the same thing happened after two weeks of usage. At first i searched both google and xda developers and i could not find any solution.I was worried and was planning to take the phone to the Sony Service Centre as a last resort. But before that i tried if i can solve this problem and i have succeeded.
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Here is what i did ...
I took an ear bud ...
Soaked it in spirit (Diluted Alcohol) ...
Thoroughly cleaned in and around the flap with the bud ...
Then cleaned the area in and around the headphone jack where the flap fits into (Taking care NOT TO TOUCH THE LIQUID INTRUSION INDICATOR) ...
And yeah ...
Now it has been more than a month and the the flap is normal ...
meyourchum said:
Hello Friends ...
I purchased the phone on the 14th of march and the same thing happened after two weeks of usage. At first i searched both google and xda developers and i could not find any solution.I was worried and was planning to take the phone to the Sony Service Centre as a last resort. But before that i tried if i can solve this problem and i have succeeded.
Here is what i did ...
I took an ear bud ...
Soaked it in spirit (Diluted Alcohol) ...
Thoroughly cleaned in and around the flap with the bud ...
Then cleaned the area in and around the headphone jack where the flap fits into (Taking care NOT TO TOUCH THE LIQUID INTRUSION INDICATOR) ...
And yeah ...
Now it has been more than a month and the the flap is normal ...
Click to expand...
Click to collapse
I noticed the area inside is a bit dirty - While proceeding to clean it while you mentioned, I noticed just barely of a very tiny rip in the rubber of the inside of the flap itself. I'm 100% sure It wasn't caused by me, but it's very likely what's causing this.
I'm going to have to take it to a Sony Service Center anyhow...
meyourchum said:
Hello Friends ...
I purchased the phone on the 14th of march and the same thing happened after two weeks of usage. At first i searched both google and xda developers and i could not find any solution.I was worried and was planning to take the phone to the Sony Service Centre as a last resort. But before that i tried if i can solve this problem and i have succeeded.
Here is what i did ...
I took an ear bud ...
Soaked it in spirit (Diluted Alcohol) ...
Thoroughly cleaned in and around the flap with the bud ...
Then cleaned the area in and around the headphone jack where the flap fits into (Taking care NOT TO TOUCH THE LIQUID INTRUSION INDICATOR) ...
And yeah ...
Now it has been more than a month and the the flap is normal ...
Click to expand...
Click to collapse
Exactly what I said earlier in the thread
I'm having the same problem, will try the alcohol method.
Didn't work out. These little details makes me hate this phone right now haha.
Sent from my C6603 using xda premium
fixed issue
Contact me for solution, easy and safe, nothing to remove nothing to change just simple way, call me on +92332-0589807
whats the solution bro...?
satvikvg said:
whats the solution bro...?
Click to expand...
Click to collapse
Change the flaps. @Shazil Ali why not to post the solution here so everyone can be happy??
TapaTalked from my MultiROM Xperia™ Z (C660²) running Dirty Unicorns OR PAC MAN ROM!
working solution (tested)
use ear cleaning stick having cotton on both sides, use body spray or perfume on it, make it much wet and clean the rubber with soft hand and inside of the port clean all surface and let it dry and then close the cover, it will open by itself again.
Shazil Ali said:
use ear cleaning stick having cotton on both sides, use body spray or perfume on it, make it much wet and clean the rubber with soft hand and inside of the port clean all surface and let it dry and then close the cover, it will open by itself again.
Click to expand...
Click to collapse
:good:
TapaTalked from my Xperia™ Z (C660²) running Ultimate PureXZ Ultra!
Just bought it a week ago and wanted to test it underwater capabilities. With all lids closed tightly, seems like my phone still acts like a ballast tank rather than a submarine...
Edit: I wasn't clear enough on this: I tested the phone under 10cm deep, calm, cold water (in a small bucket) for 15 seconds. Results are: http://imgur.com/a/p5c3q#5
I'm thinking that it's taking water from the second microphone hole which is on the back of the phone, then it gets vaporized (very slowly, takes about 2-3 hours) by the heat. Water vapor can be seen condensing on the internal side of the back camera's glass cover...
I contacted with Sony Turkey and they informed me that the getting water inside the phone is actually a "customer error" and it also breaks the warranty. Great Quality Assurance and Great Customer Care. Way to go Sony...
Even though I assume that there was water in the phone, it kept working and still going on. Atleast Sony engineers do their job good.
Good thing that I also contacted the importer of the phone and he promised me atleast a replacement or a full refund.
Are there anybody else got a faulty phone too or am I the unluckiest XZ owner on Earth?
Search and thy shall find the answer.
Dsteppa said:
Search and thy shall find the answer.
Click to expand...
Click to collapse
I did. Are you sure that you got my problem? I'm telling that water easily gets inside my phone and I'm asking if other people has this kind of problem too.
Thank you for your reply though.
canerpense said:
I did. Are you sure that you got my problem? I'm telling that water easily gets inside my phone and I'm asking if other people has this kind of problem too.
Thank you for your reply though.
Click to expand...
Click to collapse
Left my phone in the sink for a while submerged in water and nothing happened besides the usual lower volume which came back to it's normal volume after 45 minutes or so.
Edit: not encouraging you guys to try, just giving info here.
Sent from my C6602 using xda app-developers app
The Z is NOT water proofed.... it carries the IP55 and IP57 certification. Google what that actually means, its somewhat resistant to water and dust. Read your manual/google it.
Skickat från min C6603 via Tapatalk 2
It looks like condensation in the camera area, isn't that considered to be normal?
But of course if you get water in your phone it's your fault, you know how much companies would lose if they didn't said that. Each time people got water in their phones they would be able to trade it in without a problem.
This happens if you put XZ in hot water!
Are you papers at the ports pink?? If its not, it's normal and your warranty is least likely to be voided. If yes then your phone's warranty will be voided
Sent from my C6603 using xda premium
Guys, give him some credit... that's actually very strange. I've never seen so much water/steam gathering inside the phone. Does it happen when you put it in hot water ? In this case it might be ok, but otherwise it shouldn't really happen - not like that. I'm not getting this on mine, no mattery if I just wash it with cold water or take it to the shower...
Edited first post, added more photos.
@Utacka
I do know that it's not waterproof but Sony is making tons of ads saying that it should sit under at a maximum of 1 meter deep, calm, cold water for max. 30 minutes and should keep on working.
I dipped the phone into 10cm deep, calm and cold water for 10 seconds and it still gets water inside.
@Dsteppa
How can it be my fault if all the papers under the lids are white?
Evidence: http://imgur.com/a/p5c3q#2
@BR4DOKYBrazil
I'm quite sure that the water temp. was under 30 degrees celcius.
@xukaiteo
No, they are white, please look at the new SS.
@Akiainavas
Finally someone really understood me! And it was in cold water, I'm not mad enough to put it in boiling water. I know the adhesive under the glass starts to dissolve after reaching a certain temperature.
canerpense said:
Edited first post, added more photos.
@Utacka
I do know that it's not waterproof but Sony is making tons of ads saying that it should sit under at a maximum of 1 meter deep, calm, cold water for max. 30 minutes and should keep on working.
I dipped the phone into 10cm deep, calm and cold water for 10 seconds and it still gets water inside.
@Dsteppa
How can it be my fault if all the papers under the lids are white?
Evidence: http://imgur.com/a/p5c3q#2
@BR4DOKYBrazil
I'm quite sure that the water temp. was under 30 degrees celcius.
@xukaiteo
No, they are white, please look at the new SS.
@Akiainavas
Finally someone really understood me! And it was in cold water, I'm not mad enough to put it in boiling water. I know the adhesive under the glass starts to dissolve after reaching a certain temperature.
Click to expand...
Click to collapse
Hey don't blame me, I'm just saying how these people think.
I don't know how long you got your phone, but if you're not comfortable with it, try to exchange it ASAP!
Contact the source from where you bought the phone.
It's not normal. Change it as soon as possible!
IPX7 =
Ingress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time (up to 1 m of submersion).
Test duration: at least 3 minutes/Water volume: 12.5 litres per minute/Pressure: 30 kPa at distance of 3 m
As babylonbwoy said, and I'll say that too: replace your phone as soon as possible. This shouldn't be happening.
Thanks everyone for their thoughts. Today I finally managed to get a refund... :good:
canerpense said:
Thanks everyone for their thoughts. Today I finally managed to get a refund... :good:
Click to expand...
Click to collapse
I have already taken pictures inside a pool, in the shower with my wife, also washed the phone many times.
But TODAY (July 3rd) water got inside the phone by somehow! The camera lens got covered and the screen near the power button got a bit white!
In one hour the phone got completely DEAD! I have tried to recharge it and the phone blinks a red light and vibrates three times, and it keeps in this cycle forever.
Very strange. I think I lost my phone...
ov3r said:
I have already taken pictures inside a pool, in the shower with my wife, also washed the phone many times.
But TODAY (July 3rd) water got inside the phone by somehow! The camera lens got covered and the screen near the power button got a bit white!
In one hour the phone got completely DEAD! I have tried to recharge it and the phone blinks a red light and vibrates three times, and it keeps in this cycle forever.
Very strange. I think I lost my phone...
Click to expand...
Click to collapse
Sorry to hear that your phone is dead. I don't recommend powering the phone while there is water in it as water might damage the ccomponents.
Do not use hair drier to dry your phone, it might damage the glue between phone's screen and body. Place your phone in a bag of rice and seal the bag, wait for 6+ hours. Rice slowly captures the humidity in the air and thus humidity in the phone, hopefully allowing your phone to work again.
I have the same problem, I bought the Xperia Z in Switzerland and I went to the swimming pool with it and I have take pictures, I've made videos underwater, etc. etc. and the phone was ok, no problem at all. Now I came to Portugal in holidays and I took the phone to the beach to take some pictures with my friends. When I was on the water, I picked the phone from my pocket and it was completely turned off. I thought it should be the battery that was empty and I came to the towel. 15 minutes after, the water started evaporating and the phone was full of steam inside. I've opened all the lids of the phone, so that he could dry faster. I've seen the white paper under the lid and it was white, a few minuts after it was already red. I am in Portugal without phone, and I don't know if they will accept my phone to the warranty. I will never buy Sony Ericsson again, each time that I buy Sony Ericsson, I get a problem like this one... Every time the same!
Are u sure the flaps where closed all the way?
Sent from my C6603 using Tapatalk 4 Beta
nedbull said:
I have the same problem, I bought the Xperia Z in Switzerland and I went to the swimming pool with it and I have take pictures, I've made videos underwater, etc. etc. and the phone was ok, no problem at all. Now I came to Portugal in holidays and I took the phone to the beach to take some pictures with my friends. When I was on the water, I picked the phone from my pocket and it was completely turned off. I thought it should be the battery that was empty and I came to the towel. 15 minutes after, the water started evaporating and the phone was full of steam inside. I've opened all the lids of the phone, so that he could dry faster. I've seen the white paper under the lid and it was white, a few minuts after it was already red. I am in Portugal without phone, and I don't know if they will accept my phone to the warranty. I will never buy Sony Ericsson again, each time that I buy Sony Ericsson, I get a problem like this one... Every time the same!
Click to expand...
Click to collapse
So, you've placed the phone in at least 2 situations that the manual tells you specifically not to and it's somehow Sony's fault that it's now broken?
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No, that's your fault. Also, as the water ingress indicators are now red, it's a 99% certainty that your warranty is void.
Sent from my C6603 using Tapatalk 2
kingvortex said:
So, you've placed the phone in at least 2 situations that the manual tells you specifically not to and it's somehow Sony's fault that it's now broken?
No, that's your fault. Also, as the water ingress indicators are now red, it's a 99% certainty that your warranty is void.
Sent from my C6603 using Tapatalk 2
Click to expand...
Click to collapse
Hi,
as there is already been mentioned here, the phone is water resistant, so that I can go to the swimming pool with it, and that's why I bought it cause I don't like Sony... If Sony makes its marketing campaign saying the phone is waterproof and then I buy a phone these and I can not take it to the water, it's my fault? If the indicators are red is because the phone was not well manufactured.
Is there any way to make the indicators became white again?
I'm thinking of buying, but I'm not sure if Sony has fixed the faulty back panel housing or whatever the reason caused the Xperia Z to have water leaks inside with all flaps closed.
Seems that the Z1 has additional bezel above the front and back glass, do you guys think it is for keeping the glass plates in plase?
http://www.youtube.com/watch?v=iXPbq-PuqC8
There's your answer. None of these phones are waterproof. It's all false advertising. The commercials show you can take it swimming in a pool, but the manual and the fine print say NO. No to pool with chlorine, no to beach with sand and salt water, no to shower with soap, no to using it while wet because the touchscreen won't work, no to EVERYTHING. This is barely a feature unless you REALLY are afraid of spilling some clean ice water at a restaurant. Most phones can survive that already. With the faulty waterproofing of the entire Z line, you also sacrifice the quality of the speakers and the microphone because they require a membrane to repel water, heavily muffling them.
Don't buy this phone for its waterproof credentials.
katamari201 said:
http://www.youtube.com/watch?v=iXPbq-PuqC8
There's your answer. None of these phones are waterproof. It's all false advertising. The commercials show you can take it swimming in a pool, but the manual and the fine print say NO. No to pool with chlorine, no to beach with sand and salt water, no to shower with soap, no to using it while wet because the touchscreen won't work, no to EVERYTHING. This is barely a feature unless you REALLY are afraid of spilling some clean ice water at a restaurant. Most phones can survive that already. With the faulty waterproofing of the entire Z line, you also sacrifice the quality of the speakers and the microphone because they require a membrane to repel water, heavily muffling them.
Don't buy this phone for its waterproof credentials.
Click to expand...
Click to collapse
You know why they state that it shouldn't be used in salt water or in swimming pools? Because IPX8 test was made using clean water! That is why it is certified for clean water! This is just the specification of certificate. Get your facts straight first.
It will survive both swimming pool and sea water but you'll have to wash it after that with clean water. And yes, you can take it with you to shower just don't wash it with soap. But hey, who is insane enough to wash his device with soap!
the_mouse_bg said:
I'm thinking of buying, but I'm not sure if Sony has fixed the faulty back panel housing or whatever the reason caused the Xperia Z to have water leaks inside with all flaps closed.
Seems that the Z1 has additional bezel above the front and back glass, do you guys think it is for keeping the glass plates in plase?
Click to expand...
Click to collapse
Xperia Z is only IP 57 while Xperia Z1 is IP 58
Z1 also has a hardware camera button, so you don't need to touch the no working screen underwater to take video/pictures now.
Funny. I used my xz in my pool all the time. No problem.
Sent from my Nexus 4 using Tapatalk 2
katamari201 said:
http://www.youtube.com/watch?v=iXPbq-PuqC8
There's your answer. None of these phones are waterproof. It's all false advertising. The commercials show you can take it swimming in a pool, but the manual and the fine print say NO. No to pool with chlorine, no to beach with sand and salt water, no to shower with soap, no to using it while wet because the touchscreen won't work, no to EVERYTHING. This is barely a feature unless you REALLY are afraid of spilling some clean ice water at a restaurant. Most phones can survive that already. With the faulty waterproofing of the entire Z line, you also sacrifice the quality of the speakers and the microphone because they require a membrane to repel water, heavily muffling them.
Don't buy this phone for its waterproof credentials.
Click to expand...
Click to collapse
First of all When u spent some enough bucks on a phone, you always try to be careful like holding the baby... Your phone doesnt need to swim or take shower everyday even humans wont bother nowadays... ... And you are not going to put in water overnight instead of ur bedside table... But when you walk in the streets suddenly rain comes and its all wet, or you drop it suddenly into water in the roads/streets , it can cause no damage... and In case you are bold enough to take ur phone to swimming pool/beach and want to take some snaps this phone is ready for it...
I plan to game in the bath
jos_031 said:
I plan to game in the bath
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lol I like your style.
I hate to admit it but I think I like it a little more cause it looks like my psp.
seeing that the back cover of the Z1 is only glued on again, like on the Z, I'm wondering if it's going to start to lift in the future and compromise the waterproofness?!
I'm currently on the XZ which has the lifted back cover and amazon will refund me what I paid in April because of this defect! I guess I'll put a few Euros on top of it and get the Z1.
Having currently this issue, this is of very much interest to me and also if the phone is going to heat up like the XZ and thermal throttling sets in....
drsoran2 said:
seeing that the back cover of the Z1 is only glued on again, like on the Z, I'm wondering if it's going to start to lift in the future and compromise the waterproofness?!
I'm currently on the XZ which has the lifted back cover and amazon will refund me what I paid in April because of this defect! I guess I'll put a few Euros on top of it and get the Z1.
Having currently this issue, this is of very much interest to me and also if the phone is going to heat up like the XZ and thermal throttling sets in....
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Click to collapse
im confused, if it's glued on then isn't it false advertising to be saying its a unibody enclosure?
systoxity said:
im confused, if it's glued on then isn't it false advertising to be saying its a unibody enclosure?
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Click to collapse
they have told aluminium frame is unibody which is only on sides
katamari201 said:
http://www.youtube.com/watch?v=iXPbq-PuqC8
There's your answer. None of these phones are waterproof. It's all false advertising. The commercials show you can take it swimming in a pool, but the manual and the fine print say NO. No to pool with chlorine, no to beach with sand and salt water, no to shower with soap, no to using it while wet because the touchscreen won't work, no to EVERYTHING. This is barely a feature unless you REALLY are afraid of spilling some clean ice water at a restaurant. Most phones can survive that already. With the faulty waterproofing of the entire Z line, you also sacrifice the quality of the speakers and the microphone because they require a membrane to repel water, heavily muffling them.
Don't buy this phone for its waterproof credentials.
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Click to collapse
No, that does not answer my question. I asked if the Xperia Z1 has the same flaw as the Xperia Z with the back cover lifting, not if a phone can be wateeproof, but thanks for taking the time to try to answer my question. I believe there's a topic here in xda on which you can educate us all on the "no phone is waterproof" topic. But since that wasn't my quiestion, please stick to the topic.
Morlock O said:
Xperia Z is only IP 57 while Xperia Z1 is IP 58
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Yes, that seems reassuring, hope they've addressed the Z issue somehow
drsoran2 said:
seeing that the back cover of the Z1 is only glued on again, like on the Z, I'm wondering if it's going to start to lift in the future and compromise the waterproofness?!
I'm currently on the XZ which has the lifted back cover and amazon will refund me what I paid in April because of this defect! I guess I'll put a few Euros on top of it and get the Z1.
Having currently this issue, this is of very much interest to me and also if the phone is going to heat up like the XZ and thermal throttling sets in....
Click to expand...
Click to collapse
Well, there seems to be a screw in a interesting position near the flash, could it be related to the back plate lifting issue?
Also, Z1 has additional plastic bezel wich may or may not be there to act as a 'retainer' for the glass plates...?
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katamari201 said:
http://www.youtube.com/watch?v=iXPbq-PuqC8
There's your answer. None of these phones are waterproof. It's all false advertising. The commercials show you can take it swimming in a pool, but the manual and the fine print say NO. No to pool with chlorine, no to beach with sand and salt water, no to shower with soap, no to using it while wet because the touchscreen won't work, no to EVERYTHING. This is barely a feature unless you REALLY are afraid of spilling some clean ice water at a restaurant. Most phones can survive that already. With the faulty waterproofing of the entire Z line, you also sacrifice the quality of the speakers and the microphone because they require a membrane to repel water, heavily muffling them.
Don't buy this phone for its waterproof credentials.
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Click to collapse
I had the Z (Just changed to the Z1) and I took it in the shower, in swimming pools, in rock pools, in beer... almost any kind of liquid you can think of and it's fine! I never had the back plate issue and the phones water resistance worked perfectly, even to make some underwater Instagrams!
Sent from my C6903 using XDA Premium 4 mobile app
So i was out in the cold weather today, and when i wanted to take a picture with my gear when i got in i saw that it was all blurry, and that there was dew on the inside? Has anyone else had this problem with their watch, or should i return mine?
I'm certain that it's from the cold weather, i haven't been near any water with it.
Here's a picture i took with the watch, quite blurry because there's dew on the inside:
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I got same thing today.
Sent from my SAMSUNG-SM-N900A using Tapatalk 4
Hardcore73 said:
I got same thing today.
Sent from my SAMSUNG-SM-N900A using Tapatalk 4
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I hope it's just our specific devices that are faulty, and not the device as a whole.
I'll try to return mine and order a new, i hope it doesn't happen again.
if it has moisture in it like with the thread about sweat entering it, shouldnt you remove the moisture first? just curious if it will work fine again once the moisture is gone....
avenging said:
if it has moisture in it like with the thread about sweat entering it, shouldnt you remove the moisture first? just curious if it will work fine again once the moisture is gone....
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Well, i'm not very hardware technical, how would i do that? Remove the glass from the lens?
This is supposed to be water resistant. It should not get moisture in there.
Sent from my SAMSUNG-SM-N900A using Tapatalk 4
starfighter1106 said:
Well, i'm not very hardware technical, how would i do that? Remove the glass from the lens?
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DO NOT SELF REPAIR YOUR GEAR.
You should return the watch to the store of origin requesting either a full refund or an exchange.
This is a repeat thread. This subject is being debated on another thread. IT APPEARS this COULD be a design fault. IF this is the case Samsung will need to recall all watches and resolve the situation.
I had some doubts about the IP rating of the gear. Now the more I read threads here from owners who share identical problems I am truly starting to get concerned that the Gear has one or two major design flaws. Second flaw being those exposed contacts at the back. Water or perspiration could cause a short.
Very mixed bag is the gear. Superb technology in some areas and absolutely useless in others.
Regards
Oh, you could place the watch on a tray, or in a bag, of rice in the sun, this will dry out the lens until the next time.
It's rating of IP55 so it should be water resistant. I haven't gotten much 'mileage' with mine on the outdoors to merit this. And I'm with the guy^ you should just return it right away.
Hopefully, people having problems with theirs get resolved quickly while it's still under warranty.
Ryland Johnson said:
DO NOT SELF REPAIR YOUR GEAR.
You should return the watch to the store of origin requesting either a full refund or an exchange.
This is a repeat thread. This subject is being debated on another thread. IT APPEARS this COULD be a design fault. IF this is the case Samsung will need to recall all watches and resolve the situation.
I had some doubts about the IP rating of the gear. Now the more I read threads here from owners who share identical problems I am truly starting to get concerned that the Gear has one or two major design flaws. Second flaw being those exposed contacts at the back. Water or perspiration could cause a short.
Very mixed bag is the gear. Superb technology in some areas and absolutely useless in others.
Regards
Oh, you could place the watch on a tray, or in a bag, of rice in the sun, this will dry out the lens until the next time.
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Yeah, i just spoke with them and they told me to send it back. I hope it's just a few of the units that are defect, so the new one i receive won't have the same problem. Or i'll just wait for them to send out fixed units.
if the weather is humid this will happen too, just imagine wearing glasses during really humid/hot days and they will form a fog and you wont see a thing lol, same with the gear is what I predict.
so solution is to either protect the camera when temperature/weather is suboptimal or wait till the moisture dries.
this is a first generation product, very likely they did not realize this
you guys might want to invest in this, seems that some cameras definitely go through this
http://gopro.com/camera-accessories/hero3-anti-fog-inserts
avenging said:
if the weather is humid this will happen too, just imagine wearing glasses during really humid/hot days and they will form a fog and you wont see a thing lol, same with the gear is what I predict.
so solution is to either protect the camera when temperature/weather is suboptimal or wait till the moisture dries.
this is a first generation product, very likely they did not realize this
you guys might want to invest in this, seems that some cameras definitely go through this
http://gopro.com/camera-accessories/hero3-anti-fog-inserts
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Click to collapse
My problem is that after entering a warmer environment, the fog is now water and is located inside the lens, so all my pictures are taken through a drop of water, smearing the picture.
starfighter1106 said:
My problem is that after entering a warmer environment, the fog is now water and is located inside the lens, so all my pictures are taken through a drop of water, smearing the picture.
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so you still have the problem? you tried soaking it in rice?
avenging said:
so you still have the problem? you tried soaking it in rice?
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Click to collapse
I can't right now, but i'll try when i get home tomorrow. If it doesn't work, then i'll just ship it back to the store.
starfighter1106 said:
So i was out in the cold weather today, and when i wanted to take a picture with my gear when i got in i saw that it was all blurry, and that there was dew on the inside? Has anyone else had this problem with their watch, or should i return mine?
I'm certain that it's from the cold weather, i haven't been near any water with it.
Here's a picture i took with the watch, quite blurry because there's dew on the inside:
Click to expand...
Click to collapse
Thanks for the heads-up.
I think I will take some precaution to guard the camera lens from getting too cold ...
http://forum.xda-developers.com/showthread.php?p=46408183#post46408183
Moisture in my camera as well - not related to cold
I had my Galaxy Gear Watch for two days before I started to see moisture forming in the lens. I believe the moisture came from the sweat from my skin. The watch never saw a wet environment; no rain, no water from washing hands, etc. After the third day the image was completely clouded and I could see actual water drops in the area of the lens. If I lightly pressed on the cover with the tiny hole in it behind the camera, water squirted out of the hole. It took about eight presses on the cover before no more water came out.
I let the watch sit for a day in the dry open air and the image remained clouded. I returned it to Best Buy and they replaced it. I bought the protection plan and told them I'd be back every time it gets clouded On the new watch I put a piece of clear tape over the hole after the watch sat in a low humidity area at room temp for a day.
I would love to know:
a) what is that hole in the cover behind the camera meant for?
b) why is the capsule that contains the camera not sealed?! Why would the design give up a place for water to accumulate between the front of the camera and the lens? IF that was sealed there would be no way for water to get in there.
c) how did this ever get through testing (or even design review)?
This is a major concern - Mine arrives today, and we have high humidity in the summer, and I travel to Orlando a lot - So basically, the camera will become useless in almost every environment, eventually. I would have hoped that a $300 watch wouldn't have issues if you happen to get caught in the rain one day.... Or if you actually walk a lot and use the pedometer on the watch .. Love my Samsung stuff, but they do need better QC on their stuff. My Win8 Ativ Pro is a great machine, but they had MAJOR keyboard disconnect issues on release (3 Units in my house, all had the issues).
A day later - new watch with tape over the hole
A day after getting my replacement Galaxy Gear Watch and putting tape over the hole in the cover below the camera I've experienced no fogging problems. What I don't know is if the tape is the reason I have no problems or if the new watch would not have a problem if there was no tape. And, frankly, at this point I don't want to remove the tape to find out.
. One dried out after 1 day and moisture never returned. I have to exchange it tho because the screen bezel sticks out further than watch face.
Sent from my SAMSUNG-SM-N900A using Tapatalk
---------- Post added at 06:45 AM ---------- Previous post was at 06:44 AM ----------
The Best Buy has not had any more in Stock since I bought mine so I haven't been able to exchange.
Sent from my SAMSUNG-SM-N900A using Tapatalk
I just went to use the camera on mine and noticed it's full of water droplets. It's never been out in the rain or in a wet enviroment just normal everyday use. I'll be taking mine back and just getting a refund.
Sent from my SM-N900V using xda app-developers app
The moisture only lasted one day and mine and has not come back and it's worth every penny for the watch
Sent from my SAMSUNG-SM-N900A using Tapatalk
Hello my fellow note 9 users,
I have a year-old note 9, which I purchased from Hongkong. The model is SM-N960F. Today I accidentally brought my phone into the pool, which was underwater at about 1m for I would say 5-10 seconds. As we all know, the phone is ip68 approved, so I thought it wouldn't be a big deal so I just took it out and put it under the sun (I didn't turn it off). After a while (like 10 minutes), I realized that my phone turned off, which was weird because this never happened before when I submerged it underwater.
My phone would display a 0% battery on the lock screen then immediately turn off, which was weird because I knew that I had at least 80% battery. With the phone turned off, I took out the SIM tray and the S-pen, and found that the SD card and the SIM card was all wet. I shaked the phone several times and found droplets of water dropping out of the SIM slot and the speaker hole. I left the phone turned off for around 3 hours, then 'accidentally' turned it on. The phone turned on with 64% battery on SAFE MODE (even though I didn't boot it on safe mode), and everything seemed to work fine (I turned it off after checking if the phone works). I still see moisture in both front and back camera, which pretty much tells me that the there is moisture remaining in the system.
For now, I put the phone in a ziplock full of uncooked rice (with the SIM tray and S pen removed), and I am planning to leave it there for maybe a day or two.
Taking it to service is challenging for now, as I bought the phone in Hongkong and I am in Korea right now. Taking a foreign samsung to Korea's samsung center is complicated and very time consuming, it is probably unlikely that I will be able to get my phone fixed from Samsung here.
I would appreciate any recommendations or suggestions to what to do with my phone now, and whether it is OKAY to use it after I take it out from the rice and there is no visual representation of moisture.
Thanks.
Water damage is always something not to be taken lightly. You mentioned a pool - it's very likely that even if you manage to completely dry off the internals, there will be residual chlorine deposits which will cause problems eventually; mostly in the form of corrosion and/or shorted out electrical contacts. The best thing to do would be to rinse the phone inside out with distilled water, which may or may not clear out said deposits, but as the phone's glued shut pretty tight, it's a bit troublesome.
You can try using it after it's completely dry, because hey, what have you got to lose? If it works, cool, and if not, you'll end up replacing the internals anyway. Just don't forget to back up your data!
oddbehreif said:
Water damage is always something not to be taken lightly. You mentioned a pool - it's very likely that even if you manage to completely dry off the internals, there will be residual chlorine deposits which will cause problems eventually; mostly in the form of corrosion and/or shorted out electrical contacts. The best thing to do would be to rinse the phone inside out with distilled water, which may or may not clear out said deposits, but as the phone's glued shut pretty tight, it's a bit troublesome.
You can try using it after it's completely dry, because hey, what have you got to lose? If it works, cool, and if not, you'll end up replacing the internals anyway. Just don't forget to back up your data!
Click to expand...
Click to collapse
Thanks for your response! I left it in rice for around 18 hours now, and I do not see moisture in the front-facing camera and both of the back cameras. I still see tiny water droplets in the flashlight bit, so I'm waiting for those to dry out as well.
And also, how would I 'rinse' the phone inside?
I'm quite disappointed in samsung; they advertised the phone to be safe in '5ft for 30min' but here I am after bringing it to the pool for 5 seconds...
22maxp said:
Thanks for your response! I left it in rice for around 18 hours now, and I do not see moisture in the front-facing camera and both of the back cameras. I still see tiny water droplets in the flashlight bit, so I'm waiting for those to dry out as well.
And also, how would I 'rinse' the phone inside?
I'm quite disappointed in samsung; they advertised the phone to be safe in '5ft for 30min' but here I am after bringing it to the pool for 5 seconds...
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Click to collapse
I mean fully disassemling the phone and washing the parts with distilled water. Not a very practical solution.
Pool water is different from fresh water; it has lower surface tension due to the added disinfectants, which means it will permeate seals designed for only fresh water relatively easy. Your phone is rated IP68 for fresh water; it will not hold up well against chlorinated water or soapwater.
oddbehreif said:
I mean fully disassemling the phone and washing the parts with distilled water. Not a very practical solution.
Pool water is different from fresh water; it has lower surface tension due to the added disinfectants, which means it will permeate seals designed for only fresh water relatively easy. Your phone is rated IP68 for fresh water; it will not hold up well against chlorinated water or soapwater.
Click to expand...
Click to collapse
Okay disassembling the phone doesn't seem to likely to me. Just to mention, the 'pool' the phone was dropped into was from a hotspring. It was an outdoor swimming pool from the hotspring, so I'm pretty sure there won't be any chlorine or stuff like that in it. Maybe some natural minerals?
I checked the cameras of the phone again, and it appears that the front facing camera is STILL wet, and the flashlights as well. Will leaving the phone with the uncooked rice for a longer bit (maybe a day or two?) completely dry out the phone? I did see improvements with the rice method as the back camera is fully appeared to be dried, but I am unsure if the water moisture will be able to escape the system fully.
Again, thanks for the response. I really appreciate your comments.
If the water is clean, you may be in luck! Just make sure to dry it out completely before attempting to use it. You can accelerate the process by placing the phone somewhere warm (30 to 40 Celsius, or 85 to 105 fahrenheit - not too hot or the battery may take damage), or by carefully blasting it with a hairdryer on the lowest heat setting (the airflow helps a lot). You'll also want to use any silica gel packets if you've saved those when unboxing items.
If it can reassure you, back in the days I dropped my Note 3 in my wife's bath (that phone has no IP rating), and it's still working and is still used daily by my mom to make phone calls and do basic stuff, the cameras still work too. When it happened, I put it in a ziplock bag with a few silica gel pouches like these.
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Thanks guys I fixed it!
After I left my phone in rice for around 2 days, I tried turning it on and found that the screen was dead. The phone won't turn on, there would be a couple of blinks and instantly turn off. I took my phone to the Samsung A/S center, and the guy opened up the phone. He said: You already tried turning it on and it failed, which means there are probably damages in the internal, it would cost around 700$ to switch them up."
Of course, I wouldn't spend that much money to save my phone, so I returned home with my broken phone. I opened up the phone again, and decided to separate ALL the parts in the phone (except the batter). I found moisture on the motherboard and the camera as well, which i dried using a hairdryer and tissue. After ensuring that all components are dried, I cleaned the board using isopropyl alcohol, then put everything back on together. Magically, my phone works just fine now .
Thanks for the support you guys gave me. I didn't think I would end up opening up the phone myself, but I think it would be worth a try if Samsung tells you to change the motherboard for 700$.
I am glad that you managed to repair your device. But beware that there maybe unexpected damaged to the circuits due to the fact that your device's internals have been submerged in water for that long.