[Q] Captivate i897 indicates that it's charging, but loses power - Captivate Q&A, Help & Troubleshooting

My Captivate won't charge. The indicator in the notification bar says that it's charging, when I go Settings>About phone>Status>Battery status says it's charging, but it loses power down to zero. I bought an external battery charger and that's the only way I can use my phone now. I bricked it a while back and unbricked and rooted it with Heimdal One-click. No change to ROM or Kernel just loaded some 3rd party software. I've tried taking out the battery and holding the power button for 10 seconds or longer to no avail. I'm a novice with all this and found the solution to my bricked situation by wading through post on here. I spent a lot of time looking for a solution to the charging issue but found nothing that worked. Really frustrated. Please give some guidance on what else I could try.

dkl77 said:
My Captivate won't charge.
Click to expand...
Click to collapse
First thing to check is the battery. Have you tried with a different battery?

Val D. said:
First thing to check is the battery. Have you tried with a different battery?
Click to expand...
Click to collapse
and a different cable and charger?
Sent from my I-897, without a sound.

Check with Betterbatterystats if you have a wakelock running, or flash another rom. I had good battery with CM 10.1, the roms based on it were spending more battery for no reason.

I actually have three different batteries that I'm switching between with my external charger: one old, and two fairly new. I found that the stock usb cable is garbage. I'm using one that i bought fairly recently. I'll try using an even newer cable.

dkl77 said:
I actually have three different batteries that I'm switching between with my external charger: one old, and two fairly new. I found that the stock usb cable is garbage. I'm using one that i bought fairly recently. I'll try using an even newer cable.
Click to expand...
Click to collapse
Make sure the cable you are using has all pins connected.
I've seen micro USB cables with only data pins connected, but no power pins.

Related

Phone Dead?

My sister's captivate has decided not to charge anymore. Nothing was updated on the phone it just will not charge. The phone is about 6 months old. When I try and charge with a USB cable on the computer I got nothing. When I use a wall charger same thing. I can't even get into recovery mode. Holding down the vol button and power does nothing. I've taken the battery out and the sim and it still will not charge. Every once and a while I can get it to briefly shown on the screen what looks like a circle with stars around it rotating then it shuts off. Does this indicate that the battery is bad or something else? I also tried the Odin 1 click thing but it didn't do anything. HELP HELP!!
Did you use the same usb to charge it with pc and wall charger? If so have you tried a different usb.
Sent from my SAMSUNG-SGH-I897 using XDA App
Yes I've tried 2 different chargers, none work...
May just have a bad battery, do you have another captivate battery to test in the phone?
Have you tried getting the phone in to Download mode? This thread has a Eclair Odin with the different key combos to get in to Down load mode.
Stock Eclair Odin
Yeah I've tried all of Odin's key combo things..
Also you might want to look in to making or buying a jig if the key combos do not work. They are relatively cheap to buy but a quick easy guide to making one is here.
Layman Jig
If you didn't do anything to the phone and it just stop working, you might look in to att see if they replace it. If its under a year samsung's warranty might cover it
If you go to att they should let you try out with a different battery just head over to the service center and hopefully your not running a custom rom. Try a different battery nonetheless.
Sent from my SAMSUNG-SGH-I897 using XDA App
You could try a different battery or try an external battery charger, if that charges the battery just fine then it's the usb port on the phone and not the battery. In any case both issues should be covered under warranty, they will either give a new battery or replace the whole phone if it's the port.

Galaxy S charging problem!

Hi there, first post on this forum, sorry for any mistakes.
I have 2 problems with my SGS: (Running an ICS root, not sure which one, came with it on when I bought it on eBay a couple of weeks ago.)
1: I have a charging problem where it will sometimes charged fully, which I am happy with, but other times it will actually discharge whilst 'charging' according to the lock screen. It will charge sometimes, slow down, then go backwards after a while, ending up with a flat phone when I wake up in the morning... The problem started when I used a wall charger from a SG Spica, but then worked fine again when I used the charger I got with the phone. It has now started to screw up again which is annoying. I have purchased a new 3500Mah battery for it so I don't know whether this will sort the problem out.
2: The mini USB port is slightly broken so I have to pull up on the cable otherwise it isn't picked up and won't charge. This is also annoying as if it moves slightly during a charge it won't charge at all. I tried fixing it with a toothpick but it didn't really help. I think the problem is that the connector/contact is slightly bent.
Thanks for your help!
Throw Lemons said:
2: The mini USB port is slightly broken so I have to pull up on the cable otherwise it isn't picked up and won't charge.
Click to expand...
Click to collapse
well, If there is a problem with your micro USB, than you need to fix this first, it may be the root cause of your problem
you can find a guide on How to fix it on My android collections link below
xsenman said:
well, If there is a problem with your micro USB, than you need to fix this first, it may be the root cause of your problem
you can find a guide on How to fix it on My android collections link below
Click to expand...
Click to collapse
Where will I be able to purchase a new micro USB from? I think I would be able to do this otherwise.
Throw Lemons said:
Where will I be able to purchase a new micro USB from? I think I would be able to do this otherwise.
Click to expand...
Click to collapse
http://www.replacebase.co.uk/samsung-galaxy-i9000-replacement-micro-usb-socket---original-1814-p.asp or try ebay or a google search in your copuntry
This doesn't seem right to be honest... Charging 80% of the time, yet it loses charge...
Throw Lemons said:
This doesn't seem right to be honest... Charging 80% of the time, yet it loses charge...
Click to expand...
Click to collapse
yep, and if the USB pins are shorting in the micro USB slot or your battery contacts needs some cleaning, these can happen, as well it looks as though you have too many notifications or widgets running, also a reason for heavy battery consumption.

[Q] Cant charge with external battery

Hey guys,
I have the ZNEX Powerpack:
Capacity: [email protected],7V
Output: 5V 1A
amazon.de/ZNEX-Ausgangsleistung-Hochleistungsakku-Playstation-Blackberry/dp/B004A8288U/ref=sr_1_1?ie=UTF8&qid=1363106013&sr=8-1
Unfortunately its not possible for me to charge my s3 mini with this external battery.
The cable and the battery is okay, tested that with other devices.
Anyone can solve this problem or has it too?
Thanks
Turn off phone turn on charger plug in to phone then turn phone on it should charge and you can use it at same time
Sent from my GT-I8190 using xda app-developers app
serophia said:
Turn off phone turn on charger plug in to phone then turn phone on it should charge and you can use it at same time
Sent from my GT-I8190 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the quick answer but that doesnt work
also when the device is off and i turn on the external battery the device turns on and gets into a load mode or something (it doesnt even load at this Point, seems so that it just init the "turned off charging" dont know how i should call that )
same Thing when i restart the phone with external battery plugged on, there just happens nothing, normal boot process without any hint of charging^^
Ahh really? I had same issue and my method seemed to work are you trying with ur usb cable that came with the phone or the one that cane with the battery power. Try both out
Sent from my GT-I8190 using xda app-developers app
about newardb
serophia said:
Ahh really? I had same issue and my method seemed to work are you trying with ur usb cable that came with the phone or the one that cane with the battery power. Try both out
Sent from my GT-I8190 using xda app-developers app
Click to expand...
Click to collapse
What do you mean with "the one that cane with the battery power"?
Ive tried a lot of different usb cables they work all with the original charging-adapter but None with the external battery
tried it with the Amazon Basics usb cable, original Samsung data cable and the cable from the old Motorola xt 720 ^^
But thank you for the answer
strange.. when device is off can it charge or it doesnt charge at all with the samsung data cable. If it does charge while off, when its charging turn on the phone and it should charge as well.
witleg legislation
serophia said:
strange.. when device is off can it charge or it doesnt charge at all with the samsung data cable. If it does charge while off, when its charging turn on the phone and it should charge as well.
Click to expand...
Click to collapse
Sadly that doesn´t work too. The device is doing absolutely nothing when i restart it from the turned off charging. Its like it wouldn´t know that theres a cable that wants to Charge it.
firefish18 said:
Sadly that doesn´t work too. The device is doing absolutely nothing when i restart it from the turned off charging. Its like it wouldn´t know that theres a cable that wants to Charge it.
Click to expand...
Click to collapse
Dang idk then maybe the voltage is too low to be recognized. Mines a 5v 5000 mah battery supply and it works fine
Sent from my GT-I8190 using xda app-developers app
serophia said:
Dang idk then maybe the voltage is too low to be recognized. Mines a 5v 5000 mah battery supply and it works fine
Sent from my GT-I8190 using xda app-developers app
Click to expand...
Click to collapse
My external battery has also 5v.. and 1A should reach to Charge
Same problem here. No matter what external battery pack, this S3 mini is not detecting the battery pack as a charger. All of these packs work just fine with any other phone: tried with 2 SII, i8910, different Nokia phones, Blackberrry's etc.
I suspect that somewhere in the kernel there's no "3rd" unknown source or it has odd values, or it's somewhere else, but definitely soft problem as phone usb port works fine and recharges just fine from PC or laptop with any and every usb cable. Same goes for wall chargers. I haven't tried with car chargers just yet, but might do so. Just the phone is not mine, it's my wife's phone so I can't just take it with me.
Any suggestions?
Just a quicky: Is your phone trying or connecting to a PC in MTP mode?
XXAMA2 rom here and it always has only MTP or Picture mode, maybe this triggers something if on external power pack?
Edit: BTW, even when phone is turned off it won't charge the battery from the 3rd party external battery packs... weird.
Edit2: It started to charge out of 2.1A port on external pack after 5 minutes... then continued to charge once the phone is turned on. Later I unplugged it and plugged in again and it won't charge if the phone is on. Oh well, at least it can charge if first turned off. At least that when on the road and without wall plug...
Even more strange is what I'm getting now when plugging to Duracel external pack - phone starts the music player on it's own and starts to play... I think it's defo something related to MTP or such...
Strange. My power bank works just fine. The charging indicator shows when I plug my S3Mini with my power bank. (Cheap chinese brand. 5200mAh, 1.0 A)
Usually when the USB indicator showed up when you plug your external power source, the cable is the one with 4 lines (two for transferring data, and the other two for receiving electricity needed for charging, or +/- ).
Try using the USB cable with two lines only (electricity lines only, without data transferring lines)
kuroiraida said:
Strange. My power bank works just fine. The charging indicator shows when I plug my S3Mini with my power bank. (Cheap chinese brand. 5200mAh, 1.0 A)
Usually when the USB indicator showed up when you plug your external power source, the cable is the one with 4 lines (two for transferring data, and the other two for receiving electricity needed for charging, or +/- ).
Try using the USB cable with two lines only (electricity lines only, without data transferring lines)
Click to expand...
Click to collapse
Well, after trying all USb cables I have in my house I found one that is CHARGING IT!!! I dunno what wires it has or not and I don't care ATM. Point is there's nothing (EDIT) wrong with battery packs nor the phone. It all still indicates damn MTP kicking in where it shouldn't IMO. Dang Samsung for screwing it all up yet another time.
Still, I'm happy it CAN work all right, so no more depleted battery when on the road / trip
Thanks for a great suggestion there!
+1
Fevves said:
Well, after trying all USb cables I have in my house I found one that is CHARGING IT!!! I dunno what wires it has or not and I don't care ATM. Point is there's nothing working with battery packs nor the phone. It all still indicates damn MTP kicking in where it shouldn't IMO. Dang Samsung for screwing it all up yet another time.
Still, I'm happy it CAN work all right, so no more depleted battery when on the road / trip
Thanks for a great suggestion there!
+1
Click to expand...
Click to collapse
Yes. The only way to figure it out is to peel it off, which is not a sensible thing to do anyway.
Glad to be a help.
Sent from my SGS III Mini using XDA
Same trouble here
So i'm having the same trouble with my powerbank, tested with 3 different S3 minis, and all have the same result, also tested my powerbank and cables with another 2 different cellphones (Sony and LG) and worked fine...
Also tried using stock ROM, same result...
When i try to charge with the phone on doesn't work, but if i turn the phone off it works, i made a video showing:
watch?v=99-SdtlV3Fk
(i cannot post youtube videos yet)
Any suggestions?
I'm running maclaw's CyanogenMod 11.0 20140610, there is any LOG to see what happens? where can i access it?

battery problem ?

i have a problem when charging battery,m
y battery is only charged from pc (sub charging), when i plagued the phone to ac source the battery is decharging.
ans some time when i reboot phone the battery level indicate low value (60% to 20%)
is this a battery problem or usb connector?
help please.
Please start using the search button.
This problem didn't occur for the first time on your so special device.
For a start (but of course not wanting to ruin your chance to search yourself): replace the battery with a new one.
ThaiDai said:
Please start using the search button.
This problem didn't occur for the first time on your so special device.
For a start (but of course not wanting to ruin your chance to search yourself): replace the battery with a new one.
Click to expand...
Click to collapse
thank's,
but a have already searched this forum and others but didn't found solution, for the battery it's new and i tried other battery (from i717)
but the problem remain the same. i also tried different charger and usb cables
First of all did you try another charger? i.e different power brick with different USB cable.? And a different outlet.?
nokiamodeln91 said:
First of all did you try another charger? i.e different power brick with different USB cable.? And a different outlet.?
Click to expand...
Click to collapse
yes i tried and the same problem.
i noticed also that when i reboot the phone battery level change from height level to low level (ex: from 60% to 10%).
usb connector problem ?
Using the USB port of pc, the phone charges fine?
nokiamodeln91 said:
Using the USB port of pc, the phone charges fine?
Click to expand...
Click to collapse
yes, and i can access to phone memory from pc without any problem.
albatron34 said:
yes, and i can access to phone memory from pc without any problem.
Click to expand...
Click to collapse
If it charges fine, then i dont see why the USB port will be damaged.
Heat issues?

Veryyy slow charging

Went to a music festival over the weekend and used a portable charger to charge my phone, this is the last time I remember my phone fully charging. Once it died and I got back home, my phone would occasionally say USB connected and not charge until it said USB disconnected. Now it doesn't say that anymore but it charges ridiculously slow...
-Overnight charging I got 40%
-Left my phone for 3 hours and got 11%
-Use my phone while it's plugging into the charger and the battery still lowers rather than charging.
I've tried putting it in Ultra power saving mode and charging it while it's off but there is no big difference, I'm mad cause this cable is supposed to be charging it super fast.. Writing this post while my phone is plugged in I've already lost 2%
Nothing is wrong with my cord or the plug I am using, it's all the same stuff I have been using before. Could there be a problem with the port or something? Helppp
My phone is also in great condition always had a case, and just got it this past April
*also my phone is rooted so I don't think I can use the warranty
viewsonic11 said:
Nothing is wrong with my cord or the plug I am using, it's all the same stuff I have been using before. Could there be a problem with the port or something? Helppp
*also my phone is rooted so I don't think I can use the warranty
Click to expand...
Click to collapse
Are you sure? Cords die easily. Can you confirm how many amps the cord and the plug are allowing to be pulled? I've seen different phones pull different amps from different cords and plugs.
You can un-root and get back to a clean phone if you want to take it back.
AnarchoXen said:
Are you sure? Cords die easily. Can you confirm how many amps the cord and the plug are allowing to be pulled? I've seen different phones pull different amps from different cords and plugs.
You can un-root and get back to a clean phone if you want to take it back.
Click to expand...
Click to collapse
How can I confirm the amps? And all I know is I've never had a problem with the chord before and I've even tried regular microusb cables that do the same thing
viewsonic11 said:
Went to a music festival over the weekend and used a portable charger to charge my phone, this is the last time I remember my phone fully charging. Once it died and I got back home, my phone would occasionally say USB connected and not charge until it said USB disconnected. Now it doesn't say that anymore but it charges ridiculously slow...
-Overnight charging I got 40%
-Left my phone for 3 hours and got 11%
-Use my phone while it's plugging into the charger and the battery still lowers rather than charging.
I've tried putting it in Ultra power saving mode and charging it while it's off but there is no big difference, I'm mad cause this cable is supposed to be charging it super fast.. Writing this post while my phone is plugged in I've already lost 2%
Nothing is wrong with my cord or the plug I am using, it's all the same stuff I have been using before. Could there be a problem with the port or something? Helppp
My phone is also in great condition always had a case, and just got it this past April
*also my phone is rooted so I don't think I can use the warranty
Click to expand...
Click to collapse
*#0228# this will show ur battery stats. Post that info. Also the is a option to reset your fuel gauge stats but I do believe you need to be fully charged for this.
The Gods Approve This Post, From The Ghost Of Sparta's S5 active.
viewsonic11 said:
How can I confirm the amps? And all I know is I've never had a problem with the chord before and I've even tried regular microusb cables that do the same thing
Click to expand...
Click to collapse
If you have tried other cables and get the same result, you may have a problem. However I have seen cords got from .44a to over 1.2a from two different phones though.
I use these to test: AboveTEK® USB Power Meter Voltage Tester Current Monitor
viewsonic11 said:
How can I confirm the amps? And all I know is I've never had a problem with the chord before and I've even tried regular microusb cables that do the same thing
Click to expand...
Click to collapse
check the power brick your using, if its the Samsung one that came with the phone it should be like 2 amps if I remember. id suggest using another power brick to test. also if you have a usb 3 super speed port on a pc or laptop sometimes you can use device manager in windows (start menu, right click computer, manage, in the window that opens click device manager, expand the universal serial bus controllers heading, check though any devices that say hub and go to their power tab) to see how many amps something is pulling from a pc usb. the other option is that you might have a defective battery but I don't know for sure. these are just some ideas that may or may not work for you.
viewsonic11 said:
Went to a music festival over the weekend and used a portable charger to charge my phone, this is the last time I remember my phone fully charging. Once it died and I got back home, my phone would occasionally say USB connected and not charge until it said USB disconnected. Now it doesn't say that anymore but it charges ridiculously slow...
-Overnight charging I got 40%
-Left my phone for 3 hours and got 11%
-Use my phone while it's plugging into the charger and the battery still lowers rather than charging.
I've tried putting it in Ultra power saving mode and charging it while it's off but there is no big difference, I'm mad cause this cable is supposed to be charging it super fast.. Writing this post while my phone is plugged in I've already lost 2%
Nothing is wrong with my cord or the plug I am using, it's all the same stuff I have been using before. Could there be a problem with the port or something? Helppp
My phone is also in great condition always had a case, and just got it this past April
*also my phone is rooted so I don't think I can use the warranty
Click to expand...
Click to collapse
Sounds like the portable charger might have been able to adjust amperage or voltage. If that's the case the portable charger could have damaged your battery if it was wrong amp and too high of amps. I have a portable charger that even changes voltage that could ruin a device too if not on 5 volts.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
It sounds like it could be a battery problem. More likely, it could be a problem with the software. I would back everything up and flash another ROM or bring it back to full stock.
Option 1:
Install this app https://play.google.com/store/apps/details?id=ccc71.bmw
It will tell you batter voltage and charging current.
Options 2:
Charge with phone powered off.
Thank you everyone for the replies, my phones been getting worse to the point where it sometimes wont charge.
I think what im going to do is flash back to stock and bring it in to samsung or something , but also i heard a rumor that towelroot doesnt void the knox warranty? if this is true i may just bring it in as is...only becuase when i connect my phone my laptop wont read it anymore either, i havent tried if odin will but im assuming it would, i just dont want my phone to end up bricking because of the bad connection
This sounds like an old problem with Samsung phones, including the Galaxy S series. My original Galaxy S did this, my S3 did this, my sister's S3 did this. On those phones it was the charging port that caused the problem. My sister had her port replaced and her phone is working fine again.
Although I don't know for sure if that's your problem, that would be my first guess.
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
Opie Knievel said:
This sounds like an old problem with Samsung phones, including the Galaxy S series. My original Galaxy S did this, my S3 did this, my sister's S3 did this. On those phones it was the charging port that caused the problem. My sister had her port replaced and her phone is working fine again.
Although I don't know for sure if that's your problem, that would be my first guess.
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah I'm pretty sure it has to do with the charging port, my battery is fine and so are my cables, and it randomly keeps saying USB connected/disconnected and won't change when it's "connected"
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app

Categories

Resources