Anyone able to Repair HTC One? - Sprint HTC One (M7)

Just curious if anyone would like a crack at repairing a water damaged HTC One. It was dropped into a chlorine pool for 4 seconds, screen flickered until it went black, I tried to shut it off, it then vibrated for hours until the battery died and it never turned back on. I totally understand that my One is most likely done but it couldn't hurt to rip apart my shiny paper weight!
Thanks guys

Did you put it in rice when you got it out of the pool?
Sent from my HTCONE using xda premium

tristandespain said:
Did you put it in rice when you got it out of the pool?
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Yea I did but I was still vibrating and flickering. Ieft it in there for 24 hours to no avail.

according to the teardown from ifixit this phone is pretty much impossible to self repair.

valtonray said:
according to the teardown from ifixit this phone is pretty much impossible to self repair.
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Click to collapse
The guy who designed it said there is some special tool, maybe someone other than HTC got their hands on one?

I had a water damaged One from a pool. There is no repairing it. Your board is dead as is your battery,

I would say your best bet at this point (short of destroying your phone by attempting a self-repair) is to put your phone in liquid as close to 100% alcohol as possible.
If that doesn't help, I'd look into getting a replacement.

id be willing to try to repair it, or at minimum take it apart. I was a sprint store tech years ago, and repaired every model, even the ones they said were unrepairable

94tbird said:
id be willing to try to repair it, or at minimum take it apart. I was a sprint store tech years ago, and repaired every model, even the ones they said were unrepairable
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Click to collapse
Lol this is completely unrepairable. I think ifixit rated it a 1. I don't really see how to open it being a unibody. Only thing I see is removing the speaker grill then move on to the LCD and see if u can get access through there but I doubt it
Sent from my HTCONE using xda premium

No actually it isnt unrepairable at all. Betting i crack it apart just fine and can reassemble without htcs special tool

94tbird said:
No actually it isnt unrepairable at all. Betting i crack it apart just fine and can reassemble without htcs special tool
Click to expand...
Click to collapse
Perhaps with a bunch of nicks from prying and some hot glue dripping out the sides. Perhaps.

sshede said:
Perhaps with a bunch of nicks from prying and some hot glue dripping out the sides. Perhaps.
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Click to collapse
You describing your repairs? Mine are meticulous and precise

94tbird said:
You describing your repairs? Mine are meticulous and precise
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Click to collapse
You really sound arrogant. You haven't ever repaired the device before. Stop assuming everything will be fine. It may or may not be. There is no definitive answer. For all we know you can kill all of your hardware.
Sent from my One true love.

94tbird said:
You describing your repairs? Mine are meticulous and precise
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Click to collapse
You haven't taken into consideration how much brute force is required to pry the shell from the phone's guts.
But, if you can do it, we'd all like to see a YouTube video. I would like to change the color of my shell.

ill just leave this here lol its a guide on how to take it apart hes going to work on a better version of the tutorial
http://www.youtube.com/watch?v=cyrxa23OwME

Before you go taking your phone apart, i had the same issues with water damage.
I spilled beer on it, the phone bootlooped until the battery died. To make a long story short. I ran the damn phone under water to rinse off any beer and sugar residue. Stuck the phone in a bag with those moisture removal packs. I let it sit in the bag for about two weeks. I then tried plugging in the phone and i got contstant boot looping only while the phone was on the charger, otherwise it was dead. I figured my phone was a paperweight. I accepted defeat and for an entire month, my phone sat on my desk while i looked at it everyday thinking what a waste. One day i decided to plug it in to see if anything changed. To my amazement i saw a solid orange charge light. I let it charge overnight and when got up in the morning, solid green. I powered the phone on and was so excited to see my phone come back from the dead. I know this is pure luck that my phone is still functioning today, but the only reason it is working is because i thought about disassembing my phone but never went through with it because it is almost impossible to reassemble without damaging the phone. In this instance, luck and patience is what gave my phone a second chance. Im not saying the same miracle will happen for you but i wanted to share my story in hopes that you dont rip the phone apart risking permanently damaging the phone, just yet. Let the phone thoroughly dry, you never know.
Sent from my HTC One using Tapatalk 2

94tbird said:
You describing your repairs? Mine are meticulous and precise
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Click to collapse
I don't repair phones that are impossible to repair.

I think I'll take all of these ideas haha. I'll try the pure water rinse, then pour rubbing alcohol through it, then stick it in rice for two days or more. Should be fun. Or maybe I could just send it to 94tbird if you wanna have a go at it?

Indirect said:
You really sound arrogant. You haven't ever repaired the device before. Stop assuming everything will be fine. It may or may not be. There is no definitive answer. For all we know you can kill all of your hardware.
Sent from my One true love.
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Click to collapse
and you sound like a tool, so well leave it at that.
sauprankul said:
You haven't taken into consideration how much brute force is required to pry the shell from the phone's guts.
But, if you can do it, we'd all like to see a YouTube video. I would like to change the color of my shell.
Click to expand...
Click to collapse
im sure it can be done, and im sure i can fabricate any tool i need . ive seen the disassembly videos and read the report from the site that rated it. doesnt deter me.
sshede said:
I don't repair phones that are impossible to repair.
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Click to collapse
everything msut be impossible to you. nothing in this world is impossible. impracticable maybe, but not impossible.
Jammmmm said:
I think I'll take all of these ideas haha. I'll try the pure water rinse, then pour rubbing alcohol through it, then stick it in rice for two days or more. Should be fun. Or maybe I could just send it to 94tbird if you wanna have a go at it?
Click to expand...
Click to collapse
Give their ideas a go, but if your stuck, and you dont mind, i sure dont mind giving it a try for you. If you do decide to let me try, shoot me a pm.

94tbird said:
and you sound like a tool, so well leave it at that.
im sure it can be done, and im sure i can fabricate any tool i need . ive seen the disassembly videos and read the report from the site that rated it. doesnt deter me.
everything msut be impossible to you. nothing in this world is impossible. impracticable maybe, but not impossible.
Give their ideas a go, but if your stuck, and you dont mind, i sure dont mind giving it a try for you. If you do decide to let me try, shoot me a pm.
Click to expand...
Click to collapse
So I sound like a tool because you're being arrogant. That's fine. You show no respect for other members and I'm sure you won't be here long with that attitude.
Sent from my One true love.

Related

Water Damaged Diamond... what next?

Hello all, while drunk at the beach this weekend I accidentally went into the water with my Touch Diamond in my pocket... stupid... I know, did I mention I was drunk? Anyways, the current issue at hand is what to do with my screwed up cell phone.
I took the backing, battery and SIM card out of the phone and let it dry out as much as I could since the weekend. When I turned it on this morning, the "smart mobility" text appears for a few seconds, but the phone shuts off shortly after that. Do batteries usually break from water damage, as well?
If anyone has any advice for me I would greatly appreciate it. Does anyone know of a legit place that can repair this? Is there anything I can do to try and remedy this problem? Or would you recommend I just sell/ditch this one and get a new phone? Thanks a lot.
Have you tried charging the battery? that might explain it only booting for a second, the other explanation is that it's fried the ROM chips and only the bootloader works.
It's not looking good, is it under warranty?
Disassemble your Diamond completely (manual floating around somewhere in this forum), clean all pieces using one of these isopropanol-brush-thingies, reassemble, turn it on - and pray. Any year - a new battery might be a good idea. No promises on anything of that though. The diamond is a very integrated piece of technology and you might have short-circuited something on one of the PCBs really. No guarantee that everything will work as usual even if the device comes up as well.
Warranty seems to be out of the question - I guess virtually any repair center will notice residue of loads of salt water on the first look inside...
That's true, I meant to say insurance, heh.
Strip it down Salt water is very and I mean very corrosive ! You have nothing to lose and everything to gain by doing this . Waranty repair will be expensive.
Clean with an alchol based cleaner as advised but you must ensure you get all the salt out. To see it boot means that the screen has survived ( Amazed by this ) .
Best of luck , oh and if it does not work are you insured for accidental damage on personal items on your household insurance. This could be the next route
I have the same problem with my Tytn 2. It got wet during the "Oranje" Party in Basel, when the firemen were "cooling" down the fans...
It boots..but as soon as it has booted, you here a lot of "bling..bling..bling.." and it shuts down.. the batterie doesn't charge..
You recommend to open and clean it with alcool? Actually I'm not sure if it was washed by the firemen or by my own alcool .ehhehe..
I have a Diamond now, but if I get it back to work, I would sell it on ebay.
Regards
dajudge01 said:
Warranty seems to be out of the question - I guess virtually any repair center will notice residue of loads of salt water on the first look inside...
Click to expand...
Click to collapse
There is a watersensor inside the diamond. They'll notice that the device has been in the water.
wardy said:
Strip it down Salt water is very and I mean very corrosive ! You have nothing to lose and everything to gain by doing this . Waranty repair will be expensive.
Clean with an alchol based cleaner as advised but you must ensure you get all the salt out. To see it boot means that the screen has survived ( Amazed by this ) .
Best of luck , oh and if it does not work are you insured for accidental damage on personal items on your household insurance. This could be the next route
Click to expand...
Click to collapse
Luckily I was at lake Michigan in Chicago (fresh water), for whatever that's worth, so I'm not really worried about salt corroding anything away. I bought it off eBay unlocked, I did buy insurance but, naturally, I'm pretty sure that this water damage won't be covered.
Sounds like taking it apart and cleaning it might be my best bet. Do you guys think that any cell phone repair place would be able to help me out? Anyone know of a good cell phone repair shop (in the U.S.)? Thanks for the help thus far guys, I really appreciate it
Firstly remove the battery and SIM, please do not try to power up or charge again as you might have already damaged it beyond repair.
Isopropanol or IPA is what you need (100% Alcohol), you can get this from your local chemist for about £5 a bottle.
You need to strip your phone down completely and use an anti static PCB brush to clean the whole lot (Buy it from Maplin), submerge it in a plate of IPA (excluding the screen) while cleaning. As for the warranty sticker remove this by first heating with a hair drier, then uing a Stanley knife point to remove it.
Once it’s all been cleaned and dried in air, re-assemble and power up. If it fails to work take it back for a warranty replacement. As the warranty sticker is intact, and all the evidence of water damage will have been removed, they should replace it for you without a problem.
nairb011 said:
Luckily I was at lake Michigan in Chicago (fresh water), for whatever that's worth, so I'm not really worried about salt corroding anything away. I bought it off eBay unlocked, I did buy insurance but, naturally, I'm pretty sure that this water damage won't be covered.
Sounds like taking it apart and cleaning it might be my best bet. Do you guys think that any cell phone repair place would be able to help me out? Anyone know of a good cell phone repair shop (in the U.S.)? Thanks for the help thus far guys, I really appreciate it
Click to expand...
Click to collapse
Pretty sure? I would check if I was you before doing anything else with it. If insurance doesnt cover water damage, what does it cover? Phone insurance is so expensive i thought they covered everything like theft and accidental damage, I thought the idea was a warranty wont cover you if you break the phone but insurance will.
I'm thinking it may be an idea to check before you do anything else so they dont say "Well we cover water damage, but now youve taken apart the phone we cant cover you"
Antimus said:
Have you tried charging the battery? that might explain it only booting for a second, the other explanation is that it's fried the ROM chips and only the bootloader works.
It's not looking good, is it under warranty?
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Click to collapse
Seriously you are not hoping warranty will cover "swimming with the diamond"...
imranbashir_uk said:
all the evidence of water damage will have been removed, they should replace it for you without a problem.
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Click to collapse
All the evidence, that is, apart from the water-sensitive tab which I am assuming you didn't know about...? (behind the tab for attaching a strap)
Mathew
webmice said:
Seriously you are not hoping warranty will cover "swimming with the diamond"...
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Click to collapse
or doese he mean "Swimming Diamond" ... Is that a new feature we overlocked? I think it's time for another entry in the tweaklist... *rofl*
My warranty does not cover accidental water damage, that is for sure.
I charged the battery up over the weekend and tried turning it back on, and, to my utter amazement, the phone completely powered on. I got to all of my menus and was able to use all of the programs that I opened, even the WiFi worked.
However, the functionality of the touch screen is quite screwed up. I don't know if its shorting out or what but there are basically "ghost taps" and other unintentional actions happening all the time. For example, if I were to just leave it at the home screen it would eventually scroll to another menu, open the start pull-down menu, automatically open the calendar and start doing random ****, etc.
Does anyone know how to fix the touch screen or have any ideas on how to replace one? I have a faint hope that this thing might not be beyond saving.. thanks a lot people
nairb011 said:
Does anyone know how to fix the touch screen or have any ideas on how to replace one? I have a faint hope that this thing might not be beyond saving.. thanks a lot people
Click to expand...
Click to collapse
Maybe try to re-calibrate the touch screen?
Don't give up hope, sometimes these things can take days, even weeks to fully dry and become functional. My mom had a sony ericsson somethingorother that she loved, dropped in the tub, didn't work for like a month or more... She'd check it every week or so to see, and slowly the features started coming back... Little by little, more and more buttons would respond (without activating 2 or 3 at a time). Well, long story short (too late?) works 100% now. I don't think water damage is a reparable occurrence, but DON'T sell your Diamond for parts or anything like that, keep it around and check back periodically. Best of luck.
there is a little white sticker onto the battery.
If it goes RED it shows HTC that the Phone/Battery went into the water.
This allows HTC to avoid repair "sunk" phones
deuillevent said:
there is a little white sticker onto the battery.
If it goes RED it shows HTC that the Phone/Battery went into the water.
This allows HTC to avoid repair "sunk" phones
Click to expand...
Click to collapse
Should also be one on the phone... If not, there's your solution. New battery + deny any water damage = Free replacement.
Black93300ZX said:
Should also be one on the phone... If not, there's your solution. New battery + deny any water damage = Free replacement.
Click to expand...
Click to collapse
See post #12
Haha you're all over it... Yeah, I had a feeling they'd have something in the phone, they'd never make it THAT easy.

Water sensitive Sticker

So, this winter my hero fell out of my car when I was getting out and it dropped into some snow without the back on it. Of course this lead to the water sensor getting wet and despite my best efforts to dry it it's pretty much still all pink now. Are there any avenues for a replacment sticker? The phone is just fine but I'm worried if I have a problem before october that should otherwise be covered under warranty that they'll use it as a scapegoat and not cover the phone. I already took the phone in while in perfect health and they said they don't have a way to replace the sticker and wouldn't even log the current condition in their records. Any help here would be appreciated!
Look at some cheap phone to see if the sticker is the same.
In my store, those stickers mean nothing. We are corporate and the techs open EACH and EVERY phone to inspect for actually liquid, not just some silly sticker. If you store says the stickers are law, find a new store (corporate would be your best bet)!
mactruc said:
In my store, those stickers mean nothing. We are corporate and the techs open EACH and EVERY phone to inspect for actually liquid, not just some silly sticker. If you store says the stickers are law, find a new store (corporate would be your best bet)!
Click to expand...
Click to collapse
I suppose I should note that the folks at my local sprint store did say that they didn't pay attention to it. Maybe i'm making a bigger deal of this than need be. I really just wanted them to make a note of it for future but they wouldn't do that, and with any policy change or an upset tech it's my word against theirs. Personally a few minutes with the phone open in front of them and a note on the account saying the sticker was messed up but the phone is fine would make me feel a lot more comfortable over the next 5 months till I can get my EVO.
Think I should just drop it and hope I've got no need to worry about this at any point?
I wouldn't worry about it to much, down here i can go to Corp. and they look at it, take my word give me a new one. 3rd party i just tell them i have a problem and they order me a new one and i wait for one to ship and just send it back. I went threw 3 diamonds and 2 heros with smart phones they just send it back in most cases without trying. If they said they dont care...they care ha ha. Don't worry about it bro, and if you have protection...its only $100...well worth it IMO.
Bleach and a Q-Tip = new white sticker.
No offense to anyone, but most techs are to bone headed to realize that the sticker is all white instead of Red X's after you do it. I have done it to all the phones I have ever had and no one ever said anything about it missing the X's.
smstutler said:
Look at some cheap phone to see if the sticker is the same.
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Click to collapse
thats what i did, i took a water sticker off a cell phone battery i had and replaced the one on my hero. those stickers are pointless and get wet too easy when there is no water damage to the actual phone.
I don't know how well this will work but i put a piece of tape on the sticker on the phone and the battery for preventative measures.
I did not know about the bleach...my sister's phone well in a sink that was still wet but not filled or anything. Still the sticker turned pink and the store refused to replace the phone when she continued to have unrelated problems.
fixxxer2008 said:
thats what i did, i took a water sticker off a cell phone battery i had and replaced the one on my hero. those stickers are pointless and get wet too easy when there is no water damage to the actual phone.
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Click to collapse
Mine is red from listening to pandora while I shower.
And no, the phone is not in the shower with me.
abcdfv said:
Mine is red from listening to pandora while I shower.
And no, the phone is not in the shower with me.
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Click to collapse
zip loc bag man. you can text call and everything from the shower. i use a quart freezer bag with the double zipper. its awesome. i just sit it my shelf and do whatever while i'm in there.
EDIT: but yes mine is red also from a botched invsashield install
Really, the touchscreen works through a ziploc?
That's awesome.
My sticker is red from dropping it in the toilet once. Phone worked fine, but sticker is red.
abcdfv said:
Really, the touchscreen works through a ziploc?
That's awesome.
Click to expand...
Click to collapse
Yep, I do this all the time as well when I take my phone to the beach or out on the boat. Regular plastic wrap works pretty well too in a pinch.
I figured plastic wouldn't conduct electricity.
abcdfv said:
I figured plastic wouldn't conduct electricity.
Click to expand...
Click to collapse
oh, it does
thank you, jdog
thedudejdog said:
zip loc bag man. you can text call and everything from the shower. i use a quart freezer bag with the double zipper. its awesome. i just sit it my shelf and do whatever while i'm in there.
EDIT: but yes mine is red also from a botched invsashield install
Click to expand...
Click to collapse
bahaha I think its hilarious you text whatever while in the bath and or shower. Thats a new level of geekdom/dependency I have not considered before this moment.
Tipharet said:
bahaha I think its hilarious you text whatever while in the bath and or shower. Thats a new level of geekdom/dependency I have not considered before this moment.
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Click to collapse
yea. I know.
edit: posted from inside a ziploc bag while in the shower
I literally LOLed IRL at this thread.
thedudejdog said:
yea. I know.
edit: posted from inside a ziploc bag while in the shower
Click to expand...
Click to collapse
thats really kinda good thinking, does it really work?

Question about my hero (Water dmg?)

So yesterday at work I was on the pooper and somehow managed to drop my phone right between my legs... not sure how.
Anyway, I pulled it out of the water almost instantly... damage is already done. Took the battery out and put the phone under a fan. I get home and I submerged it under rice.
This morning I turn it on - everything works. I'm so excited... Nexus One bootscreen.... bam, my rooted baby. Uh oh.. wtf... yeah, the touchscreen doesn't work. . I keep getting android process is not responding blah blah
My question is, is it worth it to try to maybe reflash to another rom to see if I can get the touchscreen working? Or should I Just buy a new one off ebay?
so sad...so gross...
Theres probably corrosion on the connector for the touchscreen to the "main board" (only board) if not in other places.
Disassembly is not that difficult (have to be slightly "handy") and you might be able to clean crud off the connections/legs of ic's.
Ideally for this job you would want a microscope (magnification of some sort), dental picks, alcohol, qtips, compressed air, and deoxit (and of course the torx driver)
Disassembly instructions:
http://androidforums.com/sprint-htc-hero/22036-sprint-htc-hero-disassembly-diy.html
If not too much water has gotten in you should be able to clean it. There is a chance you have corroded off traces on the board, or shorted some components...then youre kinda screwed (unless you know how to fix such things which im guessing you dont or you wouldnt be writing here).
But then you end up with a phone that you put near your mouth that you have no doubt "did a number on" which for me would be a little too gross to handle.
to answer your question...
flash a rom.. only takes a few minutes. Why not? you can not make it any worse!!!!! gross!!!!
and.. try to take it apart and see if you can clean it up some more...follow the posters above's advise.
nope its done for. i give it a week. your running electric current through it while there is still h2o on the contacts. that will speed up corrosion by 300% or something. you should have left it off for 1- 2 weeks for EVERYTHING to dry up. now its just a matter of time. enjoy it.
Avalaunchmods said:
nope its done for. i give it a week. your running electric current through it while there is still h2o on the contacts. that will speed up corrosion by 300% or something. you should have left it off for 1- 2 weeks for EVERYTHING to dry up. now its just a matter of time. enjoy it.
Click to expand...
Click to collapse
You're assuming it has been on.
I haven't even turned it on yet with the exception of 3 tests. I completely disassembled the phone today thanks to a youtube video. I cleaned every black circuit I could find... I pretty much cleaned everything. Yes, I found 3 pretty badly "burned" circuits... cleaned them all off. Turned the phone on as a test, and bam - everything worked, touch screen and all ... without flashing a rom.
Now the phone is sitting in about 4 pieces sitting under a fan.. and will stay there for a few days. The front piece + screen, the circuit board, the rear panel and the battery cover.
Thanks for your input, if it wouldn't have been for you I would immediately be using it. You could try to cheer up a bit, though.
--
edit
--
P.S - the phone didn't even have a trace of condensation on it. I'm not sure what else could be wet, but I will surely let it fully dry.
Buy a new one off ebay!! Man... everybody ain't able!! Wish I was ballin like you. lol
MrDanger said:
Buy a new one off ebay!! Man... everybody ain't able!! Wish I was ballin like you. lol
Click to expand...
Click to collapse
Trust me when I tell you I'm not ballin'. I'm your average 30k joe who wishes he went to school.. I'm young enough to go, but can't afford it. The state gives me little to nothing.. and loaning through freddie/mac isn't worth it because your origination fees are more than your tuition for your first year in school.
I just have to have a phone - I live on my own, I don't have parents within 200 miles of me.. I have my boys, and my fiance - that's about it. Hell, I'm STILL paying for that ring.
Battery
Just for your information the battery has the same water sensor that the phone, happens. It could fool a Sprint rep if you preform wisely.
Nice job!
You really want to make sure you (VERY CAREFULLY) scrape off any rust or corrosion then apply something to stop the corrosion from occurring again (deoxit). Dental pick is best, exacto maybe (both used with a very light touch if youre not used to doing this). Dont slice any traces or wiring !! Dont get too aggressive, just get the big stuff off.
ALSO! Clean out your USB post and headphone jacks if they were submerged...same thing-rust (and poop)
Cheer it up a bit? Arent you happy you fixed your phone yourself? You're welcome!
agentofboom said:
Nice job!
You really want to make sure you (VERY CAREFULLY) scrape off any rust or corrosion then apply something to stop the corrosion from occurring again (deoxit). Dental pick is best, exacto maybe (both used with a very light touch if youre not used to doing this). Dont slice any traces or wiring !! Dont get too aggressive, just get the big stuff off.
ALSO! Clean out your USB post and headphone jacks if they were submerged...same thing-rust (and poop)
Cheer it up a bit? Arent you happy you fixed your phone yourself? You're welcome!
Click to expand...
Click to collapse
I definitely am happy! Thanks to you guys I did fix my phone - saved my $230. Thanks to the guy with the disassembly thread, too!
The person I was tellnig to cheer up was the guy who said it was fried - t minus 1 week or something.

HTC One: water damage

hello!
i have a serious problem...i hope someone can help me:
My Htc One fell in water a week ago. I tried to dry it the best i could. And everything worked like before, but the power button somehow did not work like it should :/ It always means that i am pressing the power button...but i am not. I thought there is some water left inside. And from time to time it was getting better, it didnt always think that i am pressing the button. And it worked almost perfect 1 week. But now the power button seems really dead The phone always turns on and off by itself...until the batterly is empty. In this 1 week i made it completly stock...no custom rom anymore
It cant be repaird with warrenty, or?
What happens if i send it to HTC? Will they repair it and i have to pay for it? Or wont they repair it?
Has anyone any idea what to do?
MICH_** said:
hello!
i have a serious problem...i hope someone can help me:
My Htc One fell in water a week ago. I tried to dry it the best i could. And everything worked like before, but the power button somehow did not work like it should :/ It always means that i am pressing the power button...but i am not. I thought there is some water left inside. And from time to time it was getting better, it didnt always think that i am pressing the button. And it worked almost perfect 1 week. But now the power button seems really dead The phone always turns on and off by itself...until the batterly is empty. In this 1 week i made it completly stock...no custom rom anymore
It cant be repaird with warrenty, or?
What happens if i send it to HTC? Will they repair it and i have to pay for it? Or wont they repair it?
Has anyone any idea what to do?
Click to expand...
Click to collapse
Hi there,
smartphones have water indicators inside (white paper with red crosses on them). If you phone was not soaked completely there is a little chance that you will be ok and HTC will repair your phone on warranty, but the indicators are mostly attached to places where water could come in first :/
In the worst case they will tell you that there was water inside and you have to pay for the repair. But they will definitely do this before they start doing something
All the custom stuff like ROM, Recovery etc. would not be a problem, at least if you are not S-OFF.
baedaa said:
Hi there,
smartphones have water indicators inside (white paper with red crosses on them). If you phone was not soaked completely there is a little chance that you will be ok and HTC will repair your phone on warranty, but the indicators are mostly attached to places where water could come in first :/
In the worst case they will tell you that there was water inside and you have to pay for the repair. But they will definitely do this before they start doing something
All the custom stuff like ROM, Recovery etc. would not be a problem, at least if you are not S-OFF.
Click to expand...
Click to collapse
My phone was completly under water so i think there is no chance for that :/
Do you think it can be repaired easily? The HTC One is known for that it cant be repaird easily :/ Will this be expensive?
I always thought that they are trained to spot unlocked or relocked bootloader? I thought s-off is not the big problem...
MICH_** said:
My phone was completly under water so i think there is no chance for that :/
Do you think it can be repaired easily? The HTC One is known for that it cant be repaird easily :/ Will this be expensive?
I always thought that they are trained to spot unlocked or relocked bootloader? I thought s-off is not the big problem...
Click to expand...
Click to collapse
It's not complicated to repair the phone if you have the right tools. I can't tell you how much that will cost, sorry.
Gesendet von meinem HTC One mit Tapatalk 2
Turn it off and throw it in a bag of rice for a few hours.
The water indicator for the One is built directly into the camera flash. Look at the camera flash on the back of the phone. If the whole flash is still white/yellow then you are in the clear to send it back under warranty. If part of the flash is red, however, then you have voided the warranty
Kraize said:
Turn it off and throw it in a bag of rice for a few hours.
Click to expand...
Click to collapse
Did that for about 1 day
xeron72548 said:
The water indicator for the One is built directly into the camera flash. Look at the camera flash on the back of the phone. If the whole flash is still white/yellow then you are in the clear to send it back under warranty. If part of the flash is red, however, then you have voided the warranty
Click to expand...
Click to collapse
Is this the only indicator? It is completly yellow (no way white)
My phone is now booted completly and everything now works fine again But this happend very often now.... It's only a matter of time before it will reboot again
I have a similar problem here.
My son was playing on some rocks by the sea and fell off. When I jumped to catch him (which I did thankfully). my HTC One got knocked into the sea. I fished it out an attempted to turn it off. The phone wouldnt switch off though, it kept rebooting over and over. I put it in a container of rice and left it in the hot press for three days. Now I try and turn it on and nothing. Dead. I plugged it into the mains charger and not even a flicker of life from it.
I'm assuming the phone is dead or at least so damaged a repair is uneconomical, but is there a way to salvage data off it? Pictures mainly but anything I can get back would be appreciated. I'm assuming its a lost cause but if you dont ask, you dont find out.
MICH_** said:
Did that for about 1 day
Is this the only indicator? It is completly yellow (no way white)
My phone is now booted completly and everything now works fine again But this happend very often now.... It's only a matter of time before it will reboot again
Click to expand...
Click to collapse
if you like it risky do the rice trick again but heat it up a little with your oven or put the rice jar with your htc one in it in a bowl of hot water for some time to steam the rest of the water out. worked on my old iphone but could also happen that the water gets to other places in the phone were it does more damage.
dont go over 50°C/122°F
sad_ryu said:
I have a similar problem here.
My son was playing on some rocks by the sea and fell off. When I jumped to catch him (which I did thankfully). my HTC One got knocked into the sea. I fished it out an attempted to turn it off. The phone wouldnt switch off though, it kept rebooting over and over. I put it in a container of rice and left it in the hot press for three days. Now I try and turn it on and nothing. Dead. I plugged it into the mains charger and not even a flicker of life from it.
I'm assuming the phone is dead or at least so damaged a repair is uneconomical, but is there a way to salvage data off it? Pictures mainly but anything I can get back would be appreciated. I'm assuming its a lost cause but if you dont ask, you dont find out.
Click to expand...
Click to collapse
I dont know sorry...
I plugged my phone in the charger and let it reboot a thousand times until it booted completly... Then i pluged it in my pc and saved all my data But until now, it works fine, no more reboots
Is your camera flash yellow? or did it turn red?
baedaa said:
if you like it risky do the rice trick again but heat it up a little with your oven or put the rice jar with your htc one in it in a bowl of hot water for some time to steam the rest of the water out. worked on my old iphone but could also happen that the water gets to other places in the phone were it does more damage.
dont go over 50°C/122°F
Click to expand...
Click to collapse
Do you think the rest of the water will go out by itself when i let it lie a view days? It cant stay forever in there
MICH_** said:
Do you think the rest of the water will go out by itself when i let it lie a view days? It cant stay forever in there
Click to expand...
Click to collapse
if you keep it for some days in a hot dry area I think it could help
If you're REALLY desperate, you can try taking it apart because you can't fix that under warranty anyway so it wouldn't matter if you're sending it in to HTC (unless you break something).
P.S. What kind of water did you drop it in? Maybe some type of residue or something is trapped inside.
Kraize said:
If you're REALLY desperate, you can try taking it apart because you can't fix that under warranty anyway so it wouldn't matter if you're sending it in to HTC (unless you break something).
P.S. What kind of water did you drop it in? Maybe some type of residue or something is trapped inside.
Click to expand...
Click to collapse
I dropped it just in water (not lemonade or something). Yeah, i think there is some water left inside :/
But everything worked perfect (for about 3 days) until i woke up today. I lay in bed for about 3 minutes (awake) and suddenly my phone booted (i have not even touched it). I let i boot for 7 times or so and then i plugged it into the charger and let it lay on my bed for about 30 minutes. When i came back to my bed the phone was completly booted and fully functional
But when i shake my phone a litte bit, there is a litte noise in it... like something broke and is now fallling around. Maybe this is the reason (My phone hit the ground of the water).
MICH_** said:
But when i shake my phone a litte bit, there is a litte noise in it... like something broke and is now fallling around. Maybe this is the reason (My phone hit the ground of the water).
Click to expand...
Click to collapse
Don't worry about that unless it's too excessive. That's probably just the vibration motor or the sim card moving around in the slot.
Kraize said:
Don't worry about that unless it's too excessive. That's probably just the vibration motor or the sim card moving around in the slot.
Click to expand...
Click to collapse
I hope so
Have you got a HTC One? If yes, does yours make nose when shaking? And is your camera flash yellow, too?
MICH_** said:
I hope so
Have you got a HTC One? If yes, does yours make nose when shaking? And is your camera flash yellow, too?
Click to expand...
Click to collapse
Yes, I do.
Yes, it does.
Too bright, can't tell. It looks white-ish?
Kraize said:
Yes, I do.
Yes, it does.
Too bright, can't tell. It looks white-ish?
Click to expand...
Click to collapse
Mine is completely yellow
But i thought water indicators are turing red if there is any contact with water?
Alway getting better:
My HTC One is now shut down for about 2 days and no full boot anymore...
I think its the best to send it in to HTC and hope for the best. Does anybody think so, too? Or any other ideas?
MICH_** said:
Alway getting better:
My HTC One is now shut down for about 2 days and no full boot anymore...
I think its the best to send it in to HTC and hope for the best. Does anybody think so, too? Or any other ideas?
Click to expand...
Click to collapse
Mine is yellow or yellowish, I would send it in, and check ebay or Craigslist for another. See how much it cost to replace it. Compare it to how much it they want to repair it. (Remove SIM card before you ship)

[q] help water damaged s5

i just bought mine and i took it for a test in the pool and took pics and video and i opened to see if water got inside and yes some drops where inside but not in the important area so i dry it close it BUT it seems that it got water inside somehow cuz :crying::crying::crying::crying:l later i try to see the pics and the screen went wild and then the horror screen went from white to black and that was it i try to dry it with hairdryer nothing i came back to live for a sec only to do the same then the rice trick nothing now is all black i can hear the phone respond but no image and im in despair since att told me warranty is void cuz the water indicator is red so im f up. Can someone help me out with some miraculous fix for this problem please i just bought it and im beyond broke. I got isopropyl alcohol if i dunk it without the battery of course will the acohol damage the amoled lcd or the camera or anything? if i dry it well will it come back to life or will the lcd digiticer permanetly dead ? HELP ME OUT HERE PLEASE:crying::crying::crying:
Why 2 posts about the same issue. Sounds like you have your answer. Your phone is busto so unless you wanna go as far as replacing the screen yourself which will probably not resolve all your issues. Stop swimming with your phone :banghead:
Sent from my SAMSUNG-SM-G870A using XDA Premium 4 mobile app
Jsong69 said:
i just bought mine and i took it for a test in the pool and took pics and video and i opened to see if water got inside and yes some drops where inside but not in the important area so i dry it close it BUT it seems that it got water inside somehow cuz :crying::crying::crying::crying:l later i try to see the pics and the screen went wild and then the horror screen went from white to black and that was it i try to dry it with hairdryer nothing i came back to live for a sec only to do the same then the rice trick nothing now is all black i can hear the phone respond but no image and im in despair since att told me warranty is void cuz the water indicator is red so im f up. Can someone help me out with some miraculous fix for this problem please i just bought it and im beyond broke. I got isopropyl alcohol if i dunk it without the battery of course will the acohol damage the amoled lcd or the camera or anything? if i dry it well will it come back to life or will the lcd digiticer permanetly dead ? HELP ME OUT HERE PLEASE:crying::crying::crying:
Click to expand...
Click to collapse
Is the water damage strip tripped on both the phone and battery? I did the same thing with mine but luckily only the battery strip was tripped so I just ordered a new battery and Told the store the screen stopped working all of a sudden dodged a bullet on that one
no
galaxy s4 nutjob said:
Is the water damage strip tripped on both the phone and battery? I did the same thing with mine but luckily only the battery strip was tripped so I just ordered a new battery and Told the store the screen stopped working all of a sudden dodged a bullet on that one
Click to expand...
Click to collapse
Only the back of the phone the battery one is ok. Where can i get another water indicator to replace the one on the phone. If i dunk the phone on isopropyl alcohol will the screen or digitiser die? Thank in advance
Jsong69 said:
Only the back of the phone the battery one is ok. Where can i get another water indicator to replace the one on the phone. If i dunk the phone on isopropyl alcohol will the screen or digitiser die? Thank in advance
Click to expand...
Click to collapse
The phone is advertised as "Water Resistance" not "Water Proof".....SO if your wife or kids spill something on it or you drop it in a pool and get it out quickly, you should be okay......If you put it in the pool and played with it (Took pictures etc...) Thats a NO NO.....
It seems you had your S5 in the pool, having fun and now its damaged. I did the same thing with my S 5 at first. I took it in the pool and took pictures under water, and had fun. The speaker sounded like it had water all in it, but after it dried up, the speaker was fine. So is my phone.
But the S 5 Active is rated i believe 30 Minutes, up to 3 feet. SO there is the problem----you have the regular S 5 and its dead bro.....
You need a new phone. I don't think anybody has a fix for water damage. It burnt up some thing inside. I hate to say it , but you will have to get another one. I learned a lesson and hopefully others did by our stories.
Jsong69 said:
Only the back of the phone the battery one is ok. Where can i get another water indicator to replace the one on the phone. If i dunk the phone on isopropyl alcohol will the screen or digitiser die? Thank in advance
Click to expand...
Click to collapse
Ya mine was on the battery so I could replace the battery yours is on the phone not sure how you would replace that I think you might be out of luck my friend
Jsong69 said:
i just bought mine and i took it for a test in the pool and took pics and video and i opened to see if water got inside and yes some drops where inside but not in the important area so i dry it close it BUT it seems that it got water inside somehow cuz :crying::crying::crying::crying:l later i try to see the pics and the screen went wild and then the horror screen went from white to black and that was it i try to dry it with hairdryer nothing i came back to live for a sec only to do the same then the rice trick nothing now is all black i can hear the phone respond but no image and im in despair since att told me warranty is void cuz the water indicator is red so im f up. Can someone help me out with some miraculous fix for this problem please i just bought it and im beyond broke. I got isopropyl alcohol if i dunk it without the battery of course will the acohol damage the amoled lcd or the camera or anything? if i dry it well will it come back to life or will the lcd digiticer permanetly dead ? HELP ME OUT HERE PLEASE:crying::crying::crying:
Click to expand...
Click to collapse
I can't believe everyone is telling this guy he's SOL. Yes it was a silly thing to do but who hasn't made a mistake?
Jsong, the rice trick takes weeks typically to work, helps if you can get it in direct sunlight as well to speed up the absorption rate. I would suggest giving the rice trick a try again but leave it untouched for a week or two. DO NOT USE A HAIRDRYER, you've already stated that you have but don't again. The force of the air could push moisture deeper and make the issue worse. Take out the SIM, the battery and external memory card if you have one. Vacuum the exposed area for at least 30 minutes, change up the angle of the vacuum every little while to make sure you are reaching all exposed parts. Put the dry cover back on, do not try and turn it on. Now put it in the rice and some say 24-hours works but I would leave it for at least a week. If it won't turn on after a week in the rice and the vacuuming you may need to think about replacing the motherboard which I don't think anyone sells. If you do manage to get ahold of one or any part you want to replace use the guide here to tear it down and fix yourself. https://www.ifixit.com/Device/Samsung_Galaxy_S5
LuckyColdJohnson said:
The phone is advertised as "Water Resistance" not "Water Proof".....SO if your wife or kids spill something on it or you drop it in a pool and get it out quickly, you should be okay......If you put it in the pool and played with it (Took pictures etc...) Thats a NO NO.....
OK im getting a little irritated with this kind of comment that show only the lack of knowledge the S5 normal is IP67 as the active the difference is that the active beside the IP67 has some military test of its own so both phone can be submerged up to 1 meter and up to 30 min there is no difference there OK and yes if i buy a phone thats says it can do that WHY would i do it its like if i buy a water resistant watch or whatever if it says it can be submerged up to 15 meter im gonna swim with it im NOT scuba diving because it will die. SAme thing with the S5 if is water whatever but it specifies that can be submerged up to 1 meter and for 30 im gonna do it following the security measures the one thing i did not calculated was that if the phone have some factory flaws and the water gets in and the indicator goes red im screw now
Click to expand...
Click to collapse
Jsong69 said:
LuckyColdJohnson said:
The phone is advertised as "Water Resistance" not "Water Proof".....SO if your wife or kids spill something on it or you drop it in a pool and get it out quickly, you should be okay......If you put it in the pool and played with it (Took pictures etc...) Thats a NO NO.....
OK im getting a little irritated with this kind of comment that show only the lack of knowledge the S5 normal is IP67 as the active the difference is that the active beside the IP67 has some military test of its own so both phone can be submerged up to 1 meter and up to 30 min there is no difference there OK and yes if i buy a phone thats says it can do that WHY would i do it its like if i buy a water resistant watch or whatever if it says it can be submerged up to 15 meter im gonna swim with it im NOT scuba diving because it will die. SAme thing with the S5 if is water whatever but it specifies that can be submerged up to 1 meter and for 30 im gonna do it following the security measures the one thing i did not calculated was that if the phone have some factory flaws and the water gets in and the indicator goes red im screw now
Click to expand...
Click to collapse
So, if I purposely crash my car into a building, and I'm laying in my hospital bed, and I say, well if the air bag worked like it was supposed to, then I would not be in this predicament, how would I sound? You'd probably say, well why would you do that anyway? There are some things that you do not do, you'd probably say. That's kind of how you sound with taking the phone swimming, but not that degree.
Well, maybe the phone was faulty. But what service center or tech is going believe you after you've blow dried it, and possibly soaked it in rice or alcohol. If you did any of that, then that throws out the entire argument about the phone being at fault, since the blow dryer, alcohol, and rice are not tested and proven procedures, or "following security measure", for the S5. I'm just saying what you need, but don't want, to hear.
And you're right also, there is a lack of knowledge around here about S5. In my opinion, it takes somewhere around a year before you understand a phone really well. That's why you don't do like you did, because almost no one around here has been in that situation yet, where they had to find a solution. That's why there's no definite answer right now and...Oops, I have to go. I have to get my phone out the sink before the 30 minutes is up. Let us know what you decide to.
Click to expand...
Click to collapse
All good points. The Active is better. Good luck OP. I pay $3.00 a month for insurance on the phone. I hope you did it or do it next time.
@shortydoggg +1
Sent from my SAMSUNG-SM-G870A using XDA Premium 4 mobile app
LuckyColdJohnson said:
All good points. The Active is better. Good luck OP. I pay $3.00 a month for insurance on the phone. I hope you did it or do it next time.
Click to expand...
Click to collapse
The Active and the S5 both have the same IP67 certification for water ingress protection. so NO the Active is not any better under water. And in the case of the OP he just got back lock and was not sure that the back cover was completely close. I have use my S5 on the pool several times to take videos and pictures without issues, you just need to be sure of the usb flap and back case been secured.
LuckyColdJohnson said:
All good points. The Active is better. Good luck OP. I pay $3.00 a month for insurance on the phone. I hope you did it or do it next time.
Click to expand...
Click to collapse
How do you pay $3 Lucky? AT&T charges $7.
Sent from my SM-N900A using Xparent Red Tapatalk 2
MicrosoftBug said:
How do you pay $3 Lucky? AT&T charges $7.
Sent from my SM-N900A using Xparent Red Tapatalk 2
Click to expand...
Click to collapse
There is an extra fee you can have taken off. I did it and now it's 3 bucks. Att
LuckyColdJohnson said:
There is an extra fee you can have taken off. I did it and now it's 3 bucks. Att
Click to expand...
Click to collapse
Can you please elaborate?
Sent from my SM-N900A using Xparent Red Tapatalk 2
MicrosoftBug said:
Can you please elaborate?
Sent from my SM-N900A using Xparent Red Tapatalk 2
Click to expand...
Click to collapse
I just remember a rep asking if I wanted insure for 3 bucks. Once I got my paperwork it was higher. I asked why. They told me about an additional insurance fee. I didn't need it. Took it off and it's 3 bucks again. Don't remember what it was but I didn't want it. Srry
LuckyColdJohnson said:
I just remember a rep asking if I wanted insure for 3 bucks. Once I got my paperwork it was higher. I asked why. They told me about an additional insurance fee. I didn't need it. Took it off and it's 3 bucks again. Don't remember what it was but I didn't want it. Srry
Click to expand...
Click to collapse
Still the same ridiculous $200 deductible?
Sent from my SS ROMed S5
mkfryan said:
Still the same ridiculous $200 deductible?
Sent from my SS ROMed S5
Click to expand...
Click to collapse
I don't know yet. But this phone was $715.00 or something.
You mean the 30min underwater commercial didn't convince you it was water proof? LOL...Gonna be hard to get that replaced. I would put it in a ziplock bag of dry rice for 24hr, couldn't hurt....good luck

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