Motorola Feedback Network Anyone? - Moto X Q&A

Anyone register to this here yet? I just did, I remember when I did this on my RAZR MAXX a while ago I would get software updates a few days sooner if not weeks over the "general owners."
Heres the link:
http://forums.motorola.com/posts/77d4221775

Related

Question about AT&T Soak test invite.

Quick question,
I got the invite from the Moto Forums for the AT&T soak test for my X. About two hours after I verified my imei and completed the sign up, my 3.5mm jack went out. I had to swap the device and now my imei is different from what I registered with them.
Does anyone know if there is a way to update this information with Moto or not?
Thanks
capathy21 said:
Quick question,
I got the invite from the Moto Forums for the AT&T soak test for my X. About two hours after I verified my imei and completed the sign up, my 3.5mm jack went out. I had to swap the device and now my imei is different from what I registered with them.
Does anyone know if there is a way to update this information with Moto or not?
Thanks
Click to expand...
Click to collapse
Nope. You can't update the info. You could try to re-register though.
dwd3885 said:
Nope. You can't update the info. You could try to re-register though.
Click to expand...
Click to collapse
Does Motorola do these same tests for Verizon phones or just AT&T?
mikeosu said:
Does Motorola do these same tests for Verizon phones or just AT&T?
Click to expand...
Click to collapse
They do soak tests for Verizon.
scottjb said:
They do soak tests for Verizon.
Click to expand...
Click to collapse
Hmm...Way around the super delayed Verizon updates or do they not start the soak tests until Verizon does their "thorough" testing?
Did anybody receive a test update for AT&T. I signed up but never received an update after that.
Stephan
mikeosu said:
Hmm...Way around the super delayed Verizon updates or do they not start the soak tests until Verizon does their "thorough" testing?
Click to expand...
Click to collapse
I think they do the soak after Verizon is finished. Typically the update is released within days after completion of the soak.

moto x ota verizon

Is the OTA available for Verizon yet?
km8j said:
Is the OTA available for Verizon yet?
Click to expand...
Click to collapse
Settings -> About phone -> System updates
It hasnt been released as far as i know.
i dont think they have even started the process for a soak test afaik
That is what I figured, good ole slow verizon. Can you pull the APK from another carrier for the camera? Would that work?
km8j said:
That is what I figured, good ole slow verizon. Can you pull the APK from another carrier for the camera? Would that work?
Click to expand...
Click to collapse
From what i hear, apk won't work. Will have to wait for the VZW OTA.
I called to complain about some issues with my X and asked about the update and they have the update version as the current version for the phone, but if you buy one, you still have to wait for the update. They say that Motorola is the one holding the update due to a staged rollout depending on when you bought the phone. Not sure i believe that.
Yea... i dont have a link handy but one of the android sites has a quote from Motorola basically saying it's Verizon's fault now, not theirs.
GoClifGo05 said:
Yea... i dont have a link handy but one of the android sites has a quote from Motorola basically saying it's Verizon's fault now, not theirs.
Click to expand...
Click to collapse
And Verizon blames moto and refuses to acknowledge that the update exists
Sent from my XT1060 using Tapatalk 4
Lol yes. Not surprised but still pissed. I guess VZW has to make sure all the bloat is in tact and exploits are "gone" before they release. Siiiigh.
Sent from my DE Moto X
How do these OTA updates not "leak"? Surely someone, somewhere has it.
Bump
Sent from my XT1060 using Tapatalk now Free
I've read nothing nor heard anything relating to a Verizon Moto X update. Not even as much as speculation that Verizon may be prepping the update.
wah.... I am wanting that update badly for the camera.....
Sent from my XT1060 using xda app-developers app
Can one of you with a 16 GB model post your system version? TIA
On average how far behind is Verizon usually compared to other carriers? Like not exaggerating, literally multiple months or just a few weeks to a month?
mikeosu said:
On average how far behind is Verizon usually compared to other carriers? Like not exaggerating, literally multiple months or just a few weeks to a month?
Click to expand...
Click to collapse
Usually months 2-4. Look how far after a new device is released on all carriers and then verizon gets it 4 months later.
luniz7 said:
Usually months 2-4. Look how far after a new device is released on all carriers and then verizon gets it 4 months later.
Click to expand...
Click to collapse
That's ridiculous. They better watch out once the other carriers get their LTE coverage out to full capacity. Verizon might be on to 5G or LTE-A but there will be a lot of content people getting newer phones and faster updates on the other carriers even if original LTE is "old".
Verizon isn't always that far behind with updates but with the Moto X update I will admit this is getting a bit ridiculous.
remember that verizon also is prob going to patch the camera for X/Ultra/Maxx/Mini at the same time... i work for an indirect verizon retailer and have a good relationship with 2 motorola reps. the patch is coming as far as they have told me.. just waiting for verizon to finalize on all four devices. TMo/ATT/Sprint have one device.. Verizon has 4 LOL. Patience grasshoppers.. patience.
If thats the case then I love that they are holding up 1 phone that could have 2 core issues resolved just so they can update 4 devices at once......

[Q] T-Mobile Bootloader Unlock

I bought my T-Mobile Moto X back in October direct from Motorola. I have had ongoing battery drain issues and as a last ditch effort I figured I would do a factory reset. Since I'm doing that I was going to unlock the bootloader and be ready for root on 4.4.2.
I ran through the motorola bootloader check online 3 times. I've punched in the long code 6 different time and I keep getting told my phone is not able to be unlocked.
Am I missing something? Any idea why I might be having this problem?
I bought T-Mobile for this reason and now it seems moto won't allow it.
Thanks.
Steve
svennn said:
I bought my T-Mobile Moto X back in October direct from Motorola. I have had ongoing battery drain issues and as a last ditch effort I figured I would do a factory reset. Since I'm doing that I was going to unlock the bootloader and be ready for root on 4.4.2.
I ran through the motorola bootloader check online 3 times. I've punched in the long code 6 different time and I keep getting told my phone is not able to be unlocked.
Am I missing something? Any idea why I might be having this problem?
I bought T-Mobile for this reason and now it seems moto won't allow it.
Thanks.
Steve
Click to expand...
Click to collapse
If you entered the codes generated by your phone correctly into Moto's web site, then call Moto. Some have found that Moto hasn't entered their phone into the database right yet. It takes anywhere from 24 to 48 hours usually, but since its been months, there is definitely something wrong or missed so calling them will be your best bet.
KidJoe said:
If you entered the codes generated by your phone correctly into Moto's web site, then call Moto. Some have found that Moto hasn't entered their phone into the database right yet. It takes anywhere from 24 to 48 hours usually, but since its been months, there is definitely something wrong or missed so calling them will be your best bet.
Click to expand...
Click to collapse
OK, I sent them an email with an attachment of a screen shot showing my code. I'll wait and see what they say then call if needed.
Thanks.
svennn said:
OK, I sent them an email with an attachment of a screen shot showing my code. I'll wait and see what they say then call if needed.
Thanks.
Click to expand...
Click to collapse
I just thought I would give a follow up to my post.
I went through level 1,2, and 3 support. I was told it must be a DE phone (even when their own website clearly says different) to unlock. Level 3 finally asked to to post on the Moto X forum as the software engineers monitor it and they would help me.
So now I wait.......
svennn said:
I just thought I would give a follow up to my post.
I went through level 1,2, and 3 support. I was told it must be a DE phone (even when their own website clearly says different) to unlock. Level 3 finally asked to to post on the Moto X forum as the software engineers monitor it and they would help me.
So now I wait.......
Click to expand...
Click to collapse
post on forums where? I have some issues of my own I'm struggling with.
drago10029 said:
post on forums where? I have some issues of my own I'm struggling with.
Click to expand...
Click to collapse
The Motorola forums.
https://forums.motorola.com/hives/a440c30711/posts
That is such a bull**** response. I hope this quickly gets resolved for you.
Sent from my XT1053 using XDA Premium 4 mobile app
svennn said:
The Motorola forums.
https://forums.motorola.com/hives/a440c30711/posts
Click to expand...
Click to collapse
Thanks just posted my issue! also you boot loader people should post in the Motorola forums. It seems to get actual Motorola attention.
I think everybody here already knows this, but the non-DE T-Mobile bootloader is indeed unlockable. I've done it with 4 different T-Mobile Xs. None of which were dev editions.
It's a travesty and it's inexcusable that high level tech support at Motorola would say otherwise. Ridiculous.
Sent from my XT1053
Did you remove the spaces between the four lines of the unlock code after pasting?

[Q] Pure edition update in Canada

A while ago I visited the moto maker website, and bought the xt1095 t mobile pure edition. I am currently using it on a Canadian carrier named Fido. I still haven't receive the 5.1 update and I am getting anxious, since 5.0 runs fairly slowly on the moto x, and I really look forward to the speed boost offered by 5.1. But will there be a delay for updates because I am in Canada? And also a lot of people have got the 5.1 update already, is it still in a soak test process? Please let me know, I literally checks the update every hour lol.
jeffreyyang415 said:
A while ago I visited the moto maker website, and bought the xt1095 t mobile pure edition. I am currently using it on a Canadian carrier named Fido. I still haven't receive the 5.1 update and I am getting anxious, since 5.0 runs fairly slowly on the moto x, and I really look forward to the speed boost offered by 5.1. But will there be a delay for updates because I am in Canada? And also a lot of people have got the 5.1 update already, is it still in a soak test process? Please let me know, I literally checks the update every hour lol.
Click to expand...
Click to collapse
Still on a soak test the second one actually for our 1095..... Things have slowed down considerably.....
Sure wish google would have kept Motorola It could have been like Nokia and windows, rock solid Nexus like phones lol.

Marshmallow for XT1092 UK

Hi all,
I've noticed that a lot of people have received marshmallow on their respective Moto X's including the XT1092. I've scoured the forums but cannot find any info regarding marshmallow for the UK version. Has anyone received it as yet?
I've attached a screenshot with my specific software version.
Thanks in advance!
Yes, I got the marshmallow ota a couple of weeks ago and I'm also a retgb...
Unless Motorola have pulled the update, I'm not sure why you're not being offered it. In the screenshot, you don't have a sim card in your phone. Have you tried with one in? It might need you to be connected to your home network before it decides which ota you need...
surrealjam said:
Yes, I got the marshmallow ota a couple of weeks ago and I'm also a retgb...
Unless Motorola have pulled the update, I'm not sure why you're not being offered it. In the screenshot, you don't have a sim card in your phone. Have you tried with one in? It might need you to be connected to your home network before it decides which ota you need...
Click to expand...
Click to collapse
Thanks for the reply...
Hmmmm.... It's odd that I've not received it as yet. Has anyone else received it?
Sent from my SM-G925F using Tapatalk

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