Having trouble with MMS. (Picture messages and group messages) - Moto X Q&A

I have had my phone since the release date for Verizon. The only problem I have with it is I do not receive my MMS messages at all. I leave my data off whenever I have access to wifi. My old Droid Razr would send me a message saying I had a message from someone and needed to download it. But on my Moto X I do not recieve any messages and then when I turn on my data, I will randomly get 4-5 messages from the group/picture message.
Are there any settings I can change to fix this?

scottpark09 said:
I have had my phone since the release date for Verizon. The only problem I have with it is I do not receive my MMS messages at all. I leave my data off whenever I have access to wifi. My old Droid Razr would send me a message saying I had a message from someone and needed to download it. But on my Moto X I do not recieve any messages and then when I turn on my data, I will randomly get 4-5 messages from the group/picture message.
Are there any settings I can change to fix this?
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Why are you turning off your data? My phone goes well over 24 hours with every single thing enabled and heavy use. There's no reason to turn it off.

I have the same issue too with my Moto X. I leave my data off because I have not an unlimited data plan. I am from At&t.
If someone can help, it would be great.
From tapatalk

9kracing said:
Why are you turning off your data? My phone goes well over 24 hours with every single thing enabled and heavy use. There's no reason to turn it off.
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I agree that the battery life is great. But does it use extra battery to leave data on while on WiFi?
I read somewhere that to fix you need to send yourself an email with a picture attached on gmail. However I am still unable to send while on WiFi.

This is a CDMA limitation and I am unaware of a workaround. If you turn off your data, you will not receive MMS messages.
Try leaving on your data, or switching to a GSM carrier.

mikeosu said:
I agree that the battery life is great. But does it use extra battery to leave data on while on WiFi?
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Nope. The data portion actually gets turned off in software if you're on WiFi until there is something (MMS) that needs it. You will save nothing, and waste time turning mobile data off every time you get on WiFi.

icase81 said:
Nope. The data portion actually gets turned off in software if you're on WiFi until there is something (MMS) that needs it. You will save nothing, and waste time turning mobile data off every time you get on WiFi.
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THIS. You need to leave data on if you want to receive MMS. The system handles data very well and will only turn it on when needed while on wifi

icase81 said:
Nope. The data portion actually gets turned off in software if you're on WiFi until there is something (MMS) that needs it. You will save nothing, and waste time turning mobile data off every time you get on WiFi.
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Good to know! But I need mobile data turned on to send an MMS when connected to WiFi? Does this mean it still uses my mobile data?

MMS doesn't count against your data. It goes over your data connection but is not counted towards your limit.
Sent from my XT1060 using Tapatalk

icase81 said:
MMS doesn't count against your data. It goes over your data connection but is not counted towards your limit.
Sent from my XT1060 using Tapatalk
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Even picture messaging?

mikeosu said:
Even picture messaging?
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Correct. MMS = picture messaging. That's how feature phones with no data plan can still use MMS.
Sent from my XT1060 using Tapatalk

I noticed a similar issue recently when I turned wifi and mobile data off.
I was troubleshooting a problem where Google Messaging had a running service "Messaging Transaction Service" that was holding a wakelock for hours causing increased idle battery drain. Using WLD I saw the wakelock was related to MMS, so I turned on my mobile data. This didn't immediately help, so I forced close the Messaging service, and I then immediately received the MMS. Up until that point, I had no notification that a MMS was pending.

9kracing said:
This is a CDMA limitation and I am unaware of a workaround. If you turn off your data, you will not receive MMS messages.
Try leaving on your data, or switching to a GSM carrier.
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Click to collapse
Just to correct you. this is not a CDMA limitation. This is how all iOS and android smartphones work by design. MMS messages are sent through data, they do not use up your data allotment for the month.
Only time MMS would work with data off is if you have a wifi calling app such as the one some tmobile phones have. It does not exist for the moto x.

Related

Wifi oddities

Hello,
Has anyone ever experienced the inability to download pictures from SMS/MMS while connected to wifi? My buddy can send me a pic via messaging or chomp sms and once it gets to me, usually a long time later, I will get a small, empty chat balloon touch the balloon and it will give me the loading circle for a few minutes and it will eventually stop without dl'ing anything. If I turn off wifi then it will dl within seconds. This is the same on both my phone and my buddy's(captivate) the only difference is I run the Firefly 2.0.5 and he is running stock eclair.
Is this just something that we have to deal with or is there a fix for this?
I did a samsung live chat and the agent said it was the way samsung makes their phones and restrict it to only allow SMS/MMS DL from the carrier signal.
Thanks for any and all help.
mms are done over 3g, are you able to browse the internet on 3g? are your APN settings correct?
I get mms when on wifi too. I was home two days back when I got like 4 sms. And at home I'm always on wifi.
Sent from my SAMSUNG-SGH-I897 using XDA App
Never had a problem
MMS are only done over your carrier network. To prove this send your self an mms and as it is sending and receiving what your task bar and you will see that your data network connects to download it.
since the phone has to drop the wifi signal and connect to the carrier data signal to send or receive MMS (it might not show in the icon though), yours might be lagging somewhat in doing that...
so when the buddy is on wifi his one does it quicker yes?
Trusselo said:
mms are done over 3g, are you able to browse the internet on 3g? are your APN settings correct?
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Click to collapse
Yes can browse the internet while on 3G and WIFI.
I do not know if my APN settings are wrong or right.
ap1618 said:
since the phone has to drop the wifi signal and connect to the carrier data signal to send or receive MMS (it might not show in the icon though), yours might be lagging somewhat in doing that...
so when the buddy is on wifi his one does it quicker yes?
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Click to collapse
No, in reference to the way the devices act both do the same thing. Do not allow you to DL MMS while the WIFI is turned on. neither seems faster or slower it just will not complete the task on wifi.
Thanks to all for the replies
zelendel said:
MMS are only done over your carrier network. To prove this send your self an mms and as it is sending and receiving what your task bar and you will see that your data network connects to download it.
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Click to collapse
+10000000000
I checked it 2 days back. Even when on wifi, it turns on EDGE/3G, downloads MMS and disconnects it.
diablo009 said:
+10000000000
I checked it 2 days back. Even when on wifi, it turns on EDGE/3G, downloads MMS and disconnects it.
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So is there a setting that I need to look for that allows for the edge/3g to turn on/off for mms?
Anyone?
Would love to figure this out as it is quite annoying.

[Q] 4.3 MMS only downloads when data is on?

On every 4.3 Google Edition ROM I've tried, my MMS won't download unless data is on. Previously, I've hadd MMS messages turn on data just to download it, then turn it back off. Even if I'm connected to WiFi, if I have data toggled off, it won't download MMS.
Before anyone asks, yes, I do have "automatically retrieve MMS" enabled.
Is this problem just common with 4.3 or does anyone know how to fix this?
After flashing a 4.3 AOSP ROM, I'm having the same issue. Is this a general 4.3 issue? Is there something additional I need to flash?
That is the correct behavior. Remember, Google is your friend.
Addiso said:
No it's strictly data. Think of it this way, texts are sent through your data signal and service so in order to receive that picture you download it through your data which uses that signal to retrieve it.
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http://forum.xda-developers.com/showthread.php?p=38705723
Sent from my Inspire 4G w/CM10.1
I understand that MMS can only download through data, but previously, I would be able to download MMS even if the data toggle is off. It would turn on just to receive the MMS, then turn back off. Now, I don't even know that there's an MMS sent to me if I have data toggled off.

[Q] VZW 4.4.2 + Wifi + MMS won't sent

Anyone else having issues similar to this? While connected to wifi my messages just time out / retry. if while it's retrying I disconnect from wifi, the message goes right away.
Moto X DE Rooted on 4.4.2 as of Tuesday evening.
Any chance you have ad block plus installed?
Steve-x said:
Any chance you have ad block plus installed?
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I have AdAway installed.
You do need an active data connection to send MMS (they don't send over WiFi). So it depends on what else you have going on -- i.e. if you have a Tasker profile to turns data off while connected to WiFi or something like that
piccit said:
You do need an active data connection to send MMS (they don't send over WiFi). So it depends on what else you have going on -- i.e. if you have a Tasker profile to turns data off while connected to WiFi or something like that
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Click to collapse
The last two times I've had issues with it sitting, as soon as I dropped wifi it sent. I do have/use tasker, but am on vzw unlimited data so I don't ever turn it off even when connected to wifi. Thanks for the suggestion.
I don't remember this issue pre-4.4.2 but I don't send a *lot* of mms's so I wouldn't argue its starting point as being 4.4.2 for sure.

[HELP] No MMS when connected to Wifi

For some reason, and I'm not sure when this started but I can no longer send or receive MMS messages when connected to my wifi. Right now I know this happens at home but haven't checked other wifis. I've been googling for answers but haven't found anything real to help remedy the situation. Has anyone else had this issue? if so, how to fix?
Thanks, in advance
MTA: I've noticed that connecting to wifi my mobile data is being disconnected/turned off. Don't remember setting this in anything but it's happening nonetheless. bothersome.
Mobile data is needed for MMS to come through. I used to use Tasker to disable mobile data when I was on wifi to save battery, but stopped doing it because it blocks MMS. I tried using Tasker to enable mobile data for 5 minutes upon receiving an MMS, but it was a little hit or miss.
If you are using a battery saver app, it could be turning your mobile network off to save battery for you, so check there first. I don't think there are any stock settings for it that would do that, but who knows.
fury683 said:
Mobile data is needed for MMS to come through. I used to use Tasker to disable mobile data when I was on wifi to save battery, but stopped doing it because it blocks MMS. I tried using Tasker to enable mobile data for 5 minutes upon receiving an MMS, but it was a little hit or miss.
If you are using a battery saver app, it could be turning your mobile network off to save battery for you, so check there first. I don't think there are any stock settings for it that would do that, but who knows.
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Click to collapse
I'm not using any battery saver/task killers/ yadda yadda.. I don't even know when it changed. It's completely doing it on it's own. As soon as i connect to a (W)LAN the 4G dims out and I lose mobile data.
I'm running rooted 4.4.2 and have never taken an OTA update. Nothing in xposed anywhere to change this either that I can figure. I'm completely stumped.
If the 4GLTE icon turns from a "bright" gray to a darker gray, this should be OK. If it disappears completely, that would be OFF or not connected at all. I have Verizon, and that's how mine acts. I have an Xposed module to use AOSP icons in the status bar, so mine just says "LTE" right "above" the Wifi icon instead of next to it, to take up less space.
I do have issues from time to time where MMS will just not download properly. Not sure what causes it, but it goes back to normal after a while.
Solved
Ok I've figured this out as I have finally been able to reproduce the problem.
I'm running privoxy on my home lan and if I set the proxy manually on the phone it will choke privoxy up, literally. I can sit here and watch the CPU usuage just climb on the router. If I disable the privoxy proxy on the phone the message goes right through.

When did data connection become necessary to send texts?

I've recently noticed that if I don't have an LTE connection or if I'm on wifi without wifi calling turned on I get an error when trying to send texts that I need a data connection. I also receive texts much later than people have sent them to me. When did data become necessary for texts?
borgdronez said:
I've recently noticed that if I don't have an LTE connection or if I'm on wifi without wifi calling turned on I get an error when trying to send texts that I need a data connection. I also receive texts much later than people have sent them to me. When did data become necessary for texts?
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Click to collapse
I use Google Voice for text messages. I use Hangouts, but you can use google's Messenger app too.
Texts is cellular not data
Sent from my SM-N930T using Tapatalk
I'll screenshot the next time it occurs. The error states that texts won't be sent until a data connection is present.
See?
borgdronez said:
See?[/QUOTE ]I have had this happen to me before. I put the phone in airplane mode and then tried to resend my text message
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chavist said:
borgdronez said:
See?[/QUOTE ]I have had this happen to me before. I put the phone in airplane mode and then tried to resend my text message
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Click to collapse
Does this usually resolve it?
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I tried to test that. I did turn off mobile data and still be able to send text message. Maybe something is wrong with your sertings.
Sent from my SM-N910T using XDA-Developers mobile app
darekz said:
I tried to test that. I did turn off mobile data and still be able to send text message. Maybe something is wrong with your sertings.
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Click to collapse
I haven't touched settings except for to turn roaming message retrieval on.
This is difficult to duplicate. It only happens at work where I work towards the center of the building and don't even get edge for data. Wifi coverage ranges from spotty to nonexistent and texts never go through because of this error.
I didn't have this problem on my old Note 4 and I wish that I'd kept it.

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