Database Develop

OMG... i'm drooling over here

http://www.intomobile.com/2008/04/2...to-sprint-with-vga-touchscreens-and-wifi.html
Raphael
http://www.pdadb.net/index.php?m=specs&id=1306

I am not a huge fan of its blockly looks but the size looks good as does the screen. I am much more in like of its clock speed and ram (hope its all there for the most part ) but I dumped Srint and wont go back to them for a long time after the crap they became.

10332007 said:
I am not a huge fan of its blockly looks but the size looks good as does the screen. I am much more in like of its clock speed and ram (hope its all there for the most part ) but I dumped Srint and wont go back to them for a long time after the crap they became.
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Out of curiosity, why did you drop Sprint? I think the coverage is really good around here, and a hell of a lot faster than Tmobile. The SERO looks really good.

bigflavor said:
Out of curiosity, why did you drop Sprint? I think the coverage is really good around here, and a hell of a lot faster than Tmobile. The SERO looks really good.
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I am not a fan of T-Mobile, but Sprint was in a CEO fireing / putting in a new one and for about a year had zero new phones release and no support for what they had. They kept tweeking their billing and website. Since I only do billing online there was a two month period where I couldnt log in to the website because it told me I must register, I had been registered for two years. Called for help and they said just pay the paper bill this month....I dont get a paper bill They said we'll get back to you and never did lol. Ended up spending 20 minutes in a store trying to pay my bill while the 10 year old employees had to figure out what to do, ended up having to call someone for help lol. I can understand stupid / new workers but someone in the store should know whats going on.
When I started with them I was very happy but then in the last two years they just dropped the ball on customer service, support and quality. The network itself I never had any real problems with. Most network issues I had were usually the handset they only sold for a few months and then never supported hehe.
Someday I could go back, however Verizon has it more together at the moment, and I am actually very pleased with the price and help / support I have gotten from AT&T. Ontop of the fact I like just buying whatever phone I want that works on the frequencies and not having to diddle about with the provider is nice. I love the REV-A speed possibilities but HSDPA has good speed which for me at the moment will be more than I need when they roll it out here. Coverage has not really concerned me in the last 3 - 4 years since almost everywhere has coverage of some sort.

F SPRINT
bigflavor said:
Out of curiosity, why did you drop Sprint? I think the coverage is really good around here, and a hell of a lot faster than Tmobile. The SERO looks really good.
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I quit Sprint with a zero balance on my account... I checked my credit report a while after that and Sprint put on a $75 charge for no reason and went to collections... tried to get it off but nobody would fess up. I gave up! F-Sprint for ever!

sprint in my area sucks the Coverage and the customer service so far t mobiles customer service has bin real good to me and the Coverage is ok

Bad Carrier Stories

I need to vent-out folks. Is there such a thread already? Anyhow, I'm fed up with the T-Mobile customer service. They are naturally stealing my money! Here is the story.
I have switched to Verizon for better reception and canceled my family plan this summer. But T-Mobile continued to charge me for 6 (SIX) month after that. I have called them 4 (FOUR) times. They were doing cancellation with me on the phone EACH time, reassuring that everything is great now. But they have continued to charge my card after that month after month. After the 4th call they have refunded part of my money. But in the form of an AMEX credit card, which is not working in the places I'm shopping! And yes, they DID charge me for the canceled and refunded service a month later AGAIN! AVOID this robbers!

After being charged 2(TWO) times you must go to the credit card company 1(ONE) time and tell them your story and 4(FOUR) times so that they don't charge you the 3rd(THIRD) time.

Sure thing, lazy pays twice.

My worst carrier story.
Back in 2006 when I was still in the Marines I spent 2 weeks on the USS Essex, a small deck aircraft carrier. Well that thing is like a floating city and I got lost on it one day for like 20 minutes and it made me late to my shift on watch. It was definitely the worst carrier experience I ever had.

StormMcCloud said:
My worst carrier story.
Back in 2006 when I was still in the Marines I spent 2 weeks on the USS Essex, a small deck aircraft carrier. Well that thing is like a floating city and I got lost on it one day for like 20 minutes and it made me late to my shift on watch. It was definitely the worst carrier experience I ever had.
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Haha i love you for this, but seriously though, on att we were once charged $550 for a month when we should have paid 120 for the three of us and my dad's data plan, we called them and they said there was nothing they could do at first, then we hung up and talked to someone who could fix it. We even got a discount for our troubles.
Sent from my HTC Sensation using Tapatalk 2

It was not mine, but my moms, She is supposed to only be charged Php500 a month when she was on Smart, then she is usually charged Php600+ a month, we left that carrier ever since.
__________________
Sweet Devil >_<
GT-P3100
Android 4.0.4 ICS
Sun Cellular
"LG should go bankrupt"

I'm on Airtel since 2006. Never ever changed the sim/service or taken another one. After I've activated the DND Mode (Do Not Disturb) I'm feeling pretty good for not getting their tele-marketing calls. Still text message spams occur.

Im on VIVA since 2012 and im satisfied with their offers. Though the speed of 3G data is really slow!
Sent from my GT-S5660 using xda app-developers app

Over the past 2-3 months, people living in the Pacific northwest have been having serious issues with AT&T's LTE. Calls & texts never go through, sometimes it takes over 4 hours for voicemail or texts to show up. There have been massive complaints on AT&It's support forums & Facebook page.
If I haven't been with them for so long, and grandfathered into the unlimited data, I would split in a heartbeat.
Sent from my SGH-I717 using xda premium

Ah T-Mobile... How I hate you. Though KPN isn't that much better...
Living on the border is a hassle no matter which carrier you have. You Americans are a lucky lot, you don't have to deal with that.
Most ridiculous thing is this: I have an unlimited data plan, with 35 euro a month deposit into my mobile wallet, that transfers into the next month. So by now I have about 840 euros of mobile cash to spend. (I still pay per minute, as opposed to having an amount of minutes per month.) But 080x, 090x and service numbers fall outside my package (meaning they are withdrawn directly from my bank account.). Calling, being called, texting and browsing in and from abroad also falls outside my package.
So I have no hope of ever getting rid of those 840 euros, simply because everyone uses What'sapp these days, and I don't have a data limit.
They won't give me a refund, they won't put the money towards a new phone, and if I ever tell them I bought another phone, they'll switch my package around to one with a limit, and I'll lose everything. Lovely, isn't it? I had to trick them into giving me a new microsim, because obviously all new phones can't use the old, big ones anymore.

ShadowLea said:
Ah T-Mobile... How I hate you. Though KPN isn't that much better...
Living on the border is a hassle no matter which carrier you have. You Americans are a lucky lot, you don't have to deal with that.
Most ridiculous thing is this: I have an unlimited data plan, with 35 euro a month deposit into my mobile wallet, that transfers into the next month. So by now I have about 840 euros of mobile cash to spend. (I still pay per minute, as opposed to having an amount of minutes per month.) But 080x, 090x and service numbers fall outside my package (meaning they are withdrawn directly from my bank account.). Calling, being called, texting and browsing in and from abroad also falls outside my package.
So I have no hope of ever getting rid of those 840 euros, simply because everyone uses What'sapp these days, and I don't have a data limit.
They won't give me a refund, they won't put the money towards a new phone, and if I ever tell them I bought another phone, they'll switch my package around to one with a limit, and I'll lose everything. Lovely, isn't it? I had to trick them into giving me a new microsim, because obviously all new phones can't use the old, big ones anymore.
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I actually love kpn. Best network in the netherlands, fast internet. Only i bit more expensive. I think you just took the wrong subscription.
Sent from my LT15i using xda app-developers app

My worst carrier story was with T-mobile when I upgraded my line 4 months before my contract was up... I called up customer loyalty and told them I wanted the Note II... This was back in late october when the phone first came out and they told me they'd do an early upgrade for me and the price is $419 and a $50 rebate and i told them that was TOO damn high. The lady on the other end ended up giving me the phone for like $200 after the MIR and gave me a free month. When the statement came that month, I still got charged for the month, I was so angry about this I called them back and was wondering what happened to my free month. They ended up crediting my account and telling me not to pay the bill... Can you believe they wasted 15 minutes of my time in total going through all that trouble?

AT&T mobile = complaint to FCC
FCC = resolution to complainant

spromper said:
I actually love kpn. Best network in the netherlands, fast internet. Only i bit more expensive. I think you just took the wrong subscription.
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No, it's just an old one. 3.5 years, by now. Relax 25. Advantage of it is that I pay 30 euro's a month for truly unlimited Internet. A similar subscription today costs 92 euro's a month....
KPN is ridiculously expensive, and a real terror when it comes to borders/abroad. Since I live on the German border, T-Mobile makes more sense. I don't have to hitchhike onto another carrier's signal.

Aah, like that. Mine is 2years old, 1gb limit. Thats enough for me and its fast. i dont go abroad very much so for me kpn is awesome.
Sent from my LT15i using xda app-developers app

[Q] Three (3) UK and LTE question

Hey guys, have this on preorder from Three, black version which is end of April for them (on one hand good as my O2 contract doesn't end until then, on the other bad cos SO SEXY!)
I just wanna clarify something, which I apologise if it's a stupid question - but I want this to be future proof. I know there is talk of some variants of the HTC One with no LTE; firstly, is this even true? And secondly, if true, is the Three network version an LTE variant?

gyaku_zuki said:
Hey guys, have this on preorder from Three, black version which is end of April for them (on one hand good as my O2 contract doesn't end until then, on the other bad cos SO SEXY!)
I just wanna clarify something, which I apologise if it's a stupid question - but I want this to be future proof. I know there is talk of some variants of the HTC One with no LTE; firstly, is this even true? And secondly, if true, is the Three network version an LTE variant?
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Click to collapse
The phone supports LTE (4G) for the UK. In the US there is an alternative 4G technology like Sprint use, WiMAX. But Three won't have LTE till late this year. In the meantime you can use DC-HSDPA (dual channel HSDPA) which gets you close to those speeds anyway. Three have a good part of their networking supporting DC-HSDPA

Beauty is three will upgrade you to 4g for free and it will be unlimited data unlike the rest
I get 18mb at present with my note one which is 8gb faster than my broadband !
Three represent excellent value for money I've been with them since they started they have improved their call centre and I would never move to anyone else
Don't think about it do it
Sent from my HTC One using xda premium

Great! Exactly what I was expecting tbh, just wanted to check I wasn't being conned with a cheap variant
And yeah, their Ultrafast thing seems pretty cool until their 4G comes on, and one of my reasons for moving to them was that they said they won't charge more, and their all you can eat data!
EDIT - Query:
Weird query, for Three, their delivery estimate is end of April. So let's say 30th April. Now, I want to port my existing number from O2 - no problem, I know how to arrange all that.
So here is where I'm less sure. My current O2 contract ends on 27th April, i.e. just before I might get the new phone. So, will my PAC code remain valid after I go out of contract with O2? Will I have to keep with O2 and take out a pay and go or month to month just to hold onto the number?

gyaku_zuki said:
Great! Exactly what I was expecting tbh, just wanted to check I wasn't being conned with a cheap variant
And yeah, their Ultrafast thing seems pretty cool until their 4G comes on, and one of my reasons for moving to them was that they said they won't charge more, and their all you can eat data!
EDIT - Query:
Weird query, for Three, their delivery estimate is end of April. So let's say 30th April. Now, I want to port my existing number from O2 - no problem, I know how to arrange all that.
So here is where I'm less sure. My current O2 contract ends on 27th April, i.e. just before I might get the new phone. So, will my PAC code remain valid after I go out of contract with O2? Will I have to keep with O2 and take out a pay and go or month to month just to hold onto the number?
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presume your going for the black variant ? silver is available either now or in a week
have you checked coverage for 3 .. they cover 97% of the country just make sure your not in the 3 percent !
When they started years ago they were horrendous but they have got better and better .. you will have unlimited internet, no throttling and free 4g when it goes live .. I use around 9gb per month and it costs me £36 with all my other allowances ..

mancuk29 said:
presume your going for the black variant ? silver is available either now or in a week
have you checked coverage for 3 .. they cover 97% of the country just make sure your not in the 3 percent !
When they started years ago they were horrendous but they have got better and better .. you will have unlimited internet, no throttling and free 4g when it goes live .. I use around 9gb per month and it costs me £36 with all my other allowances ..
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They certainly have the most competitive prices and value for money, but be 100% SURE you are not the 3%(I am) as it is a pain the the rear to cancel your contract and you will have some charges(ie minutes for calls etc). I must say that their customer service has been really good every time we called them. I am very close to an aerial (less than a mile), but because(I assume) I am on the ground floor, at a funny angle, I struggle to get a signal. I had no issues on Symbian phones(Nokias) however since the wife and I changed over to Android in 2010 I have never had the same signal(not blaming Android) just seems an odd coincidence. I wish they were ok as I really like the idea of no premium for 4G. Considering going with them anyway for the 4G later in the year.

ragingredbull said:
They certainly have the most competitive prices and value for money, but be 100% SURE you are not the 3%(I am) as it is a pain the the rear to cancel your contract and you will have some charges(ie minutes for calls etc). I must say that their customer service has been really good every time we called them. I am very close to an aerial (less than a mile), but because(I assume) I am on the ground floor, at a funny angle, I struggle to get a signal. I had no issues on Symbian phones(Nokias) however since the wife and I changed over to Android in 2010 I have never had the same signal(not blaming Android) just seems an odd coincidence. I wish they were ok as I really like the idea of no premium for 4G. Considering going with them anyway for the 4G later in the year.
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The problem with Three is the lack of 2G fallback. 2G gets into those hard to reach places better than 3G. Three's coverage value of 97% is outdoor coverage. The reality on indoor is considerably worse. In terms of data deals, nothing comes close to Three's plans, but it will always suffer as the worst coverage network which is a real shame. For home use, Three do have their home signal box which gives you a perfect signal around your home but uses your broadband connection to do so. I use one.

Nexus 5 confirmation?

So I've been having problems with my Nexus 4 device since I've received one, and now on my third. The usual over heating issues, screen blemishing, battery life issues, problems with people hearing me, etc. Have all been issues I've had with my replacements. So, I called today and told the young woman about my issues and I asked if LG has just dropped the ball on this product, in terms of manufacturing. It was a nice convo and she asked if I would like a refund. I said no, because I've had a Nexus 4 since November, and I felt it would be wrong to get my money back. She says let me put you on hold and I'll order a replacement. After about 30 seconds, she comes back on the phone and tells me I should do the refund. She said if I could wait a couple weeks with my phone and send it back, it would be "in my best interest". I jokingly said "ohhh so you're saying to get my money back and get the Nexus 5 next month!". Expecting the usual stating of ignorance on the subject, she just says, "yes, you can use the refund to get a new phone". I didn't want to get her in trouble so I basically said gotcha, thanked her, and now I'm getting a full refund. Google is so classy, and I wanted to share this with everyone.
So, the wait for the next release seems to be shorter than we expect (early October?). What do y'all think about this? Is this a sign of things to be soon?
Sent from my Nexus 4 using xda app-developers app

........
We all know there a new nexus out every year so yea. This is nothing new.
Sent from my Nexus 4 using Tapatalk 4

nikeman513 said:
So I've been having problems with my Nexus 4 device since I've received one, and now on my third. The usual over heating issues, screen blemishing, battery life issues, problems with people hearing me, etc. Have all been issues I've had with my replacements. So, I called today and told the young woman about my issues and I asked if LG has just dropped the ball on this product, in terms of manufacturing. It was a nice convo and she asked if I would like a refund. I said no, because I've had a Nexus 4 since November, and I felt it would be wrong to get my money back. She says let me put you on hold and I'll order a replacement. After about 30 seconds, she comes back on the phone and tells me I should do the refund. She said if I could wait a couple weeks with my phone and send it back, it would be "in my best interest". I jokingly said "ohhh so you're saying to get my money back and get the Nexus 5 next month!". Expecting the usual stating of ignorance on the subject, she just says, "yes, you can use the refund to get a new phone". I didn't want to get her in trouble so I basically said gotcha, thanked her, and now I'm getting a full refund. Google is so classy, and I wanted to share this with everyone.
So, the wait for the next release seems to be shorter than we expect (early October?). What do y'all think about this? Is this a sign of things to be soon?
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All right, I'm going to be honest. I came into this thread expecting a link to some random website that "confirms" the Nexus 5. Thankfully, I was wrong.
That's really cool, man. I'm sure if she got found out, she could get in some serious trouble, so it's kind of cool to see a CSR looking out for a customer instead of staying quiet and keeping their head down. One thing to note though: I'm sure when you said "next month", the kind woman interpreted that as "around next month". I don't think she was actually quoting you a timeline, just kind of saying that it'll come out here soon so you should get a refund.

I've never had any of the issues stated. Maybe it's just bad parts or bad timing. But I'd never give up on my Nexus 4. I love that phone and I'd support it all the way.

Misledz said:
I've never had any of the issues stated. Maybe it's just bad parts or bad timing. But I'd never give up on my Nexus 4. I love that phone and I'd support it all the way.
Click to expand...
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How has your battery life been?

Artego said:
How has your battery life been?
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Because some people say that screen time is at max 5 hours. I barely even touch 5 hrs. So I'd say abysmal.
Sent from my Nexus 4 using Tapatalk 4

Thanks for the positive replies. She probably did mean October in terms of month, not actually 30 days, but still, I thought you all would like this info. Still I didn't release her name to protect her, but she was a very nice girl who understood my issues, and even confirmed that they existed. I get about 6 hours of usage. I probably use my phone less than average. I worm for VZW and use the GS4 more, due to LTE being faster than Net10. Anyone know a better prepaid service for the $? Net10 has been kind of slow recently... Google Now takes a while to interpret with 3 bars HSPA+. Proxy maybe the problem?
Sent from my Nexus 4 using xda app-developers app

nikeman513 said:
Thanks for the positive replies. She probably did mean October in terms of month, not actually 30 days, but still, I thought you all would like this info. Still I didn't release her name to protect her, but she was a very nice girl who understood my issues, and even confirmed that they existed. I get about 6 hours of usage. I probably use my phone less than average. I worm for VZW and use the GS4 more, due to LTE being faster than Net10. Anyone know a better prepaid service for the $? Net10 has been kind of slow recently... Google Now takes a while to interpret with 3 bars HSPA+. Proxy maybe the problem?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Wait, this is a conversation you had with Google customer service, or your wireless carrier? If it was Google, I can only assume that (since they are discontinuing the Nexus 4), the only way to refund or give you a "replacement" would be with a new model. T-Mobile does this all the time. If you have a phone under current warranty and they discontinue, they will give you the next "better" phone in line.
As for your Google Now, is that only when you use voice to text?

lbingham said:
Wait, this is a conversation you had with Google customer service, or your wireless carrier? If it was Google, I can only assume that (since they are discontinuing the Nexus 4), the only way to refund or give you a "replacement" would be with a new model. T-Mobile does this all the time. If you have a phone under current warranty and they discontinue, they will give you the next "better" phone in line.
As for your Google Now, is that only when you use voice to text?
Click to expand...
Click to collapse
It's not necessarily the best phone in line. They give you something of similar price or similar specs. But nothing better in those terms. I've also had to deal with them in terms of this and was told on a few occasions they rarely or never do this anymore. They will keep sending you the same device. Only time they won't is if the device is out of stock or discontinued. Even then you won't like the options and its not something you can pick.
Sent from my HTC One using xda app-developers app

monkeypaws said:
It's not necessarily the best phone in line. They give you something of similar price or similar specs. But nothing better in those terms. I've also had to deal with them in terms of this and was told on a few occasions they rarely or never do this anymore. They will keep sending you the same device. Only time they won't is if the device is out of stock or discontinued. Even then you won't like the options and its not something you can pick.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Very true that you can't pick. Maybe you had some bad luck. My friend just returned his HTC One S and T-Mo offered him a Nexus 4. Seems like a better phone to me. Also, Google usually only has one phone to offer; and, in this case, I know I would like the option.

I can only imagine how big the "Nexus 5 order and shipping thread" will be this time. Everyone is going to be so worried about getting their new phone and contemplating reasons with everyone as to why it does not ship right away, or any other problems we all had during the 4 release lol. I hope this release goes smooth and that Google has upgraded their website servers since then...

October 30.

October 14
Sent from my Xperia Neo V using xda premium

lbingham said:
Wait, this is a conversation you had with Google customer service, or your wireless carrier? If it was Google, I can only assume that (since they are discontinuing the Nexus 4), the only way to refund or give you a "replacement" would be with a new model.
Click to expand...
Click to collapse
Why do you say that? Apple stores still carry iPhone 3gs' for replacements. Usually they will ramp down production but are still able to produce enough warranty phones for quite some time.

bozzykid said:
Why do you say that? Apple stores still carry iPhone 3gs' for replacements. Usually they will ramp down production but are still able to produce enough warranty phones for quite some time.
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Click to collapse
I don't know a ton about Apple's returns, especially on a 3gs. It seems crazy that Googlr would continue buying Nexus 4s and stop selling them. It's not like Apple who produces their own product. Also, I'd imagine those replacement 3gs are probably refurbs, not new.
Anyway, I hope the OP keeps us updated with what happens. I'm curious to find out why they would say it is in his best interest to wait.
Sent from my Nexus 4 using XDA Premium 4 mobile app

for those of you that believe you received a defective device

Even though sprint is not better business bureau accredited, I have filed a complaint with the BBB against sprint regarding the fact that they have knowledgeably put defective devices in the hands of consumers, and are not making a quick effort to remedy the situation, I have also stated that sprint wants to replace the devices with refurbished devices, which are valued at a lesser value then a brand new device, and still charge customers for the full price of the brand new device. I have also pointed out that they are stringing customers through the 14 day exchange period claiming it is the network, and then on the 15th day saying it is the device, and making it very difficult to exchange the devices. any way I am encouraging any one who has had issues with their device to file a complaint with the bbb against sprint, as sprint does respond to their complaints on there

Yesterday, after many chats and calls with Sprint, and 2 trips to 2 different stores, I was assured that my device is fine and that the towers in my area are to be fully functional by May 7. We'll see if my service improves. I have the option of getting refurb, which is complete bs. A brand new phone that may be defective and I can't get a brand new one because I'm past the 14 days. So yeah, I'm with you on this if things don't improve in 3-4 days.

OP. The first device I've received had a completely black pixel in the top right. I exchanged it and got a new phone with a SCRATCH under the glass and a red pixel (which I'm guessing is dead). On my third trip the guy was reluctant to hand me a new HTC One, but when I got it, it had another completely black pixel. I completely agree that sprint is knowingly dishing out defective devices to people. I'll try and figure out how to file a complaint with them. Thanks OP
Sent from my 831C using Tapatalk

please do, the more people who complain to the bbb the better, Im also planning to email sprint the laws regarding knowingly selling defective devices

dogcmp6 said:
please do, the more people who complain to the bbb the better, Im also planning to email sprint the laws regarding knowingly selling defective devices
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Hard to prove stupidity.

Count me in on this. Not a happy camper. Two weeks of "it's the towers in your area", an hour + with three levels of tech support from my landline and finally a second trip to a store where a technician actually tested the device and entered an eTicket on my accounting noting my M8 was defective and needed to be replaced.
No TEP? $75 bucks to replace the phone through Sprint or screw around for a few weeks dealing directly with HTC. Why should I have to pay for a defective product that never worked well and progressively deteriorated into a worthless brick? I can't get calls from my customers or email in the field and this is not good for business so I'm desperate. Even though furious at the prospect of paying $75 dollars for a 4 week old phone that didn't work through no fault of my own, for expediency I begrudgingly went ahead and set up getting a replacement. Damn, what a scam!
After it all gets set up and entered into the computer, then the guy tells me they are on backorder and it will be 5 to 7 days before they ship.
I just about lost it but attempted to maintain some degree of civility while expressing my displeasure with this policy, their crap customer service that could care less and that my intention was to contact the BBB and possibly the Attorney General regarding this whole debacle. I know the guy I was speaking to was just doing his job and probably hears a lot of this but his one saving grace was asking me if I still had my old phone.
After confirming they weren't going to bone me an activation fee for bringing my old phone back online and not for the replacement M8 whenever I get it, I am now back on my three year old HTC Evo 4G but at least I can make and receive calls, get texts and have some degree of mobile data connectivity and can get email away from WiFi. In the post-contact texts from Sprint asking about my satisfaction with the recent call, I let them know this was robbery and that I would never recommend anyone ever choose Sprint.
I think I can put TEP on my replacement and trust me, if it doesn't work as expected I'll utilize it to the max and if still not satisfied, feel like this is sufficient grounds to break my contract and go somewhere else. It took days to get my M8 setup just the way I wanted it and I absolutely love it. Too bad I can't use it. :crying:
--Elisabeth
ps
FA43KSF... serial number

I agree with your anger. I have never wanted to switch carriers in the 5 years with Sprint until now. I wish I had not have sold my gs3 when I got my m8. I would go back to that and sell this one. I still might. It may be the towers for me, that is yet to be seen, but the utter lack of service over this is the frustrating part. I shouldn't get a refurb for a brand new defective device. "That's Sprint policy" though. Lameness.

Yeah, once I have my replacement I will be submitting a complaint to the attorney general of Illinois about the issue too, and encourage others to take part in that step too...also I can see by the increase in complaints to sprint on BBB's website that a good amount of people are seeing this thread and submitting complaints...ive been stuck on a Samsung replenish which is my back up phone for 4 days...also the serial on my defective m8 is HT441SF....

limpiador31 said:
Count me in on this. Not a happy camper. Two weeks of "it's the towers in your area", an hour + with three levels of tech support from my landline and finally a second trip to a store where a technician actually tested the device and entered an eTicket on my accounting noting my M8 was defective and needed to be replaced.
No TEP? $75 bucks to replace the phone through Sprint or screw around for a few weeks dealing directly with HTC. Why should I have to pay for a defective product that never worked well and progressively deteriorated into a worthless brick? I can't get calls from my customers or email in the field and this is not good for business so I'm desperate. Even though furious at the prospect of paying $75 dollars for a 4 week old phone that didn't work through no fault of my own, for expediency I begrudgingly went ahead and set up getting a replacement. Damn, what a scam!
After it all gets set up and entered into the computer, then the guy tells me they are on backorder and it will be 5 to 7 days before they ship.
I just about lost it but attempted to maintain some degree of civility while expressing my displeasure with this policy, their crap customer service that could care less and that my intention was to contact the BBB and possibly the Attorney General regarding this whole debacle. I know the guy I was speaking to was just doing his job and probably hears a lot of this but his one saving grace was asking me if I still had my old phone.
After confirming they weren't going to bone me an activation fee for bringing my old phone back online and not for the replacement M8 whenever I get it, I am now back on my three year old HTC Evo 4G but at least I can make and receive calls, get texts and have some degree of mobile data connectivity and can get email away from WiFi. In the post-contact texts from Sprint asking about my satisfaction with the recent call, I let them know this was robbery and that I would never recommend anyone ever choose Sprint.
I think I can put TEP on my replacement and trust me, if it doesn't work as expected I'll utilize it to the max and if still not satisfied, feel like this is sufficient grounds to break my contract and go somewhere else. It took days to get my M8 setup just the way I wanted it and I absolutely love it. Too bad I can't use it. :crying:
--Elisabeth
ps
FA43KSF... serial number
Click to expand...
Click to collapse
Mine starts with fa43 also maybe I need to return it I just got it
Sent from my 831C using XDA Premium HD app

What is the worst thing about this is how Sprint is handling it.
Not that broken/defective devices exist or broken towers.
Just that they could give crap about you as a loyal customer.
They treat you like dirt. And they wonder why customers treat them like dirt back.
It's been such a bad experience, it took all the fun out of getting this phone. So they botch something, it happens. It's they handle it like sh$t.
I would have been more content keeping my old M7 phone.
It started off like crap when they kept me on the phone for like an hour when I ordered the thing and tried to upsell a bunch a crap.
And the lady had put a Tablet AND Stylus on my order. I caught her at the end had her take it off. But she left a freaken stylus on there.
It was only $15.00, just small enough to not want to waste another hour on the phone and shipping it back.
Man did that piss me off to start.

mswlogo said:
What is the worst thing about this is how Sprint is handling it.
Not that broken/defective devices exist or broken towers.
Just that they could give crap about you as a loyal customer.
They treat you like dirt. And they wonder why customers treat them like dirt back.
It's been such a bad experience, it took all the fun out of getting this phone. So they botch something, it happens. It's they handle it like sh$t.
I would have been more content keeping my old M7 phone.
It started off like crap when they kept me on the phone for like an hour when I ordered the thing and tried to upsell a bunch a crap.
And the lady had put a Tablet AND Stylus on my order. I caught her at the end had her take it off. But she left a freaken stylus on there.
It was only $15.00, just small enough to not want to waste another hour on the phone and shipping it back.
Man did that piss me off to start.
Click to expand...
Click to collapse
Sorry, but the fact that you got a stylus for a phone, that clearly doesn't need one, is hilarious to me.
Sent from my 831C using Tapatalk

The lady I ordered from tried to upsell that stuff to me too. She wouldn't take no for an answer and actually asked me if it was a money issue as to why I didn't want the tablet. I was so irritated that I yelled.

And that's why I only order from their website. No hassle and you get the same results.
Sent from my 831C using Tapatalk

fr0st420 said:
And that's why I only order from their website. No hassle and you get the same results.
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
Because I have a SERO 500 plan (two of them) that's not an option. It's part of the dues you pay for having that plan.
I'd be long gone if not for the SERO 500 plan. No way I'd pay regular price for this network and customer service. It's getting close to not being worth the savings as is.

I agree with you. I have 2 sero plans as well, if not then I would be long gone too.

I have the opposite experience with Sprint. LTE is everywhere averaging 20 to 30 mb. I pay roughly 60 a line too. I'm not going anywhere lol
4/21-5/20
Anytime 62M/1500
Text 613/Unl
3G Data 94532KB/Unl
4G Data 4242870KB/Unl
Sent from my 831C using Tapatalk

fr0st420 said:
I have the opposite experience with Sprint. LTE is everywhere averaging 20 to 30 mb. I pay roughly 60 a line too. I'm not going anywhere lol
4/21-5/20
Anytime 62M/1500
Text 613/Unl
3G Data 94532KB/Unl
4G Data 4242870KB/Unl
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
I'm lucky if I get 0.5 mb.

My sprint horror story continues...was told on Wednesday of last week that my new phone would be there in two business days, got told yesterday (Monday) that it would be here by today...go to the store thinking I would pick it up today, and my phones not there, the manager pulls up the tracking and says it hasn't even shipped yet, keeps me there for an hour and a half well he talks to his other store people about who to call at the warehouse, instead of calling the warehouse like he would do if he had any freaking common sense

I'm not having any issues. Sorry to hear all of you guys, hope that I never fall on that situation.
Sent from my 831C using XDA Premium 4 mobile app

What's the defect about? I ordered my m8 off contract for 250 thru htcchampions.