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How can I get my phone activated? I ordered the 32gb Moto X on Friday, Aug. 23, 2013. Had to go to at&t store a get the card. Got the Navy Blue back and Black front. With black accents. I also order an extra skip, earphones, clear snap case, and car charger. The phone status said it will get here by Sept. 4, 2013. Got to shipping emails yesterday about accessories. But today, FedEx brings accessories and phone. Could not activate. Then I went to at&t store. The At&t guy could not activate. He calls at&t support and they could not do any thing. Told me they would open a case, sent me a text that is should be resolved by Sept. 9th 2013. I'm thinking that I have a 14 day window to return the phone. Call Motorola, after being switch around from one dept to another, they get someone in activation. After about 40 minutes on the phone, she talks to her supervisor, still could not activate. Told me she would see what she could do and call me tomorrow. This is strange. They could not locate my IMEI or Serial number in their system. The phone even has my "Power On" name I picked out. Any one else have this problem? BTW, the at&t people here are now thrilled working with these moto x phones.
lskeys said:
How can I get my phone activated? I ordered the 32gb Moto X on Friday, Aug. 23, 2013. Had to go to at&t store a get the card. Got the Navy Blue back and Black front. With black accents. I also order an extra skip, earphones, clear snap case, and car charger. The phone status said it will get here by Sept. 4, 2013. Got to shipping emails yesterday about accessories. But today, FedEx brings accessories and phone. Could not activate. Then I went to at&t store. The At&t guy could not activate. He calls at&t support and they could not do any thing. Told me they would open a case, sent me a text that is should be resolved by Sept. 9th 2013. I'm thinking that I have a 14 day window to return the phone. Call Motorola, after being switch around from one dept to another, they get someone in activation. After about 40 minutes on the phone, she talks to her supervisor, still could not activate. Told me she would see what she could do and call me tomorrow. This is strange. They could not locate my IMEI or Serial number in their system. The phone even has my "Power On" name I picked out. Any one else have this problem? BTW, the at&t people here are now thrilled working with these moto x phones.
Click to expand...
Click to collapse
I went to activate online and the IMEI number they had listed for me didn't match the one I had on my new phone so I had to call. For some reason it took a little while. They asked me if I had done a "cross upgrade" I said no, was put on hold a few minutes and when the lady came back to the phone it was done.
I think I was on the phone with AT&T about 20 minutes.
We have to "activate" it? I can't just pop in a SIM and be done with it? Ugh... So much for using this on Aio.
Sent from my Galaxy Nexus using Tapatalk 4
herzzreh said:
We have to "activate" it? I can't just pop in a SIM and be done with it? Ugh... So much for using this on Aio.
Sent from my Galaxy Nexus using Tapatalk 4
Click to expand...
Click to collapse
sadly the Moto X uses nano Sim. I imagine people coming from an iPhone 5 or a Nokia 1020 will be fine.
Everything else is micro sim.
Why they didn't activate the sim at the factory is a mystery.
It took me 2 hours on the phone and an hour in the store to get mine working. They did no training with their phone support for the moto x
Sent from my XT1058 using Tapatalk 4
murso74 said:
It took me 2 hours on the phone and an hour in the store to get mine working. They did no training with their phone support for the moto x
Sent from my XT1058 using Tapatalk 4
Click to expand...
Click to collapse
At&t employees do not seem that interested in selling the motto x. I do not know why Motorola gave at&t the exclusive for Moto Maker. Just about all their employees in the retail store use Iphone. It should be at&apple. If Motorola or Google send a "shopper" to a retail store from at&apple, they will see why the sales will soon dry up for the moto x from at&t_appple.
gunnyman said:
sadly the Moto X uses nano Sim. I imagine people coming from an iPhone 5 or a Nokia 1020 will be fine.
Everything else is micro sim.
Why they didn't activate the sim at the factory is a mystery.
Click to expand...
Click to collapse
Possibly because you can't have 2 sims related to the same number and I doubt many people would want to go phoneless for 4 days as a requirement.
lskeys said:
At&t employees do not seem that interested in selling the motto x. I do not know why Motorola gave at&t the exclusive for Moto Maker. Just about all their employees in the retail store use Iphone. It should be at&apple. If Motorola or Google send a "shopper" to a retail store from at&apple, they will see why the sales will soon dry up for the moto x from at&t_appple.
Click to expand...
Click to collapse
AT&T sales people are the worst and have no idea what they're talking about most times because they just get the specs and told what to sell more of. I'm pretty sure ATT wanted the exclusive to try and get away from AT&Apple sterostype
OK... Clarification needed... Phone comes with a SIM that needs to be activated or the phone itself is blocked by imei or whatever?
Sent from my Galaxy Nexus using Tapatalk 4
---------- Post added at 03:09 PM ---------- Previous post was at 03:08 PM ----------
gunnyman said:
sadly the Moto X uses nano Sim. I imagine people coming from an iPhone 5 or a Nokia 1020 will be fine.
Everything else is micro sim.
Why they didn't activate the sim at the factory is a mystery.
Click to expand...
Click to collapse
This is easy to fix. Ask your carrier this question: "May I please have a nano sim? Thanks!"
Sent from my Galaxy Nexus using Tapatalk 4
herzzreh said:
OK... Clarification needed... Phone comes with a SIM that needs to be activated or the phone itself is blocked by imei or whatever?
Sent from my Galaxy Nexus using Tapatalk 4
---------- Post added at 03:09 PM ---------- Previous post was at 03:08 PM ----------
This is easy to fix. Ask your carrier this question: "May I please have a nano sim? Thanks!"
Sent from my Galaxy Nexus using Tapatalk 4
Click to expand...
Click to collapse
and when they give you an activated one, the phone you're using until your Moto X arrives no longer will access At&T's network.
I'm moving from verizon...
lskeys said:
How can I get my phone activated? I ordered the 32gb Moto X on Friday, Aug. 23, 2013. Had to go to at&t store a get the card. Got the Navy Blue back and Black front. With black accents. I also order an extra skip, earphones, clear snap case, and car charger. The phone status said it will get here by Sept. 4, 2013. Got to shipping emails yesterday about accessories. But today, FedEx brings accessories and phone. Could not activate. Then I went to at&t store. The At&t guy could not activate. He calls at&t support and they could not do any thing. Told me they would open a case, sent me a text that is should be resolved by Sept. 9th 2013. I'm thinking that I have a 14 day window to return the phone. Call Motorola, after being switch around from one dept to another, they get someone in activation. After about 40 minutes on the phone, she talks to her supervisor, still could not activate. Told me she would see what she could do and call me tomorrow. This is strange. They could not locate my IMEI or Serial number in their system. The phone even has my "Power On" name I picked out. Any one else have this problem? BTW, the at&t people here are now thrilled working with these moto x phones.
Click to expand...
Click to collapse
Everyone,
I recently purchased the MOTO X as part of a new ATT plan, but want to be able to move my phone number over in order to avoid any convenience. I am told that it has to be done in store and then I was told that it had to be done over the phone. Noone knows how the hell to set this system up, but has anyone else had a similar experience with PORTING their phone over as well as the overall upgrade process or have they just been terrible in general.
gunnyman said:
and when they give you an activated one, the phone you're using until your Moto X arrives no longer will access At&T's network.
Click to expand...
Click to collapse
Ask them not to activate it. Tmo always complied.
herzzreh said:
OK... Clarification needed... Phone comes with a SIM that needs to be activated or the phone itself is blocked by imei or whatever?
Sent from my Galaxy Nexus using Tapatalk 4
---------- Post added at 03:09 PM ---------- Previous post was at 03:08 PM ----------
This is easy to fix. Ask your carrier this question: "May I please have a nano sim? Thanks!"
Sent from my Galaxy Nexus using Tapatalk 4
Click to expand...
Click to collapse
That is too simplistic for at&t apple. They do not have the same nano sims here at this at&t store. They got an email in their updates that the new sims will come next week.
Well, today call Motorola. Nothing happened on their part. Asked for a RMA, he gives me an at&t number. The rep on the phone tried to activate it. Said the sim card has been activated. I had another sims card from at&t store yesterday. It had been activated also. So, she will overnight me(supposedly) sim I can use. When I got off work today, I decided to stop by the at&t store. One on the managers was helping me and the he said something about getting a memo that the nano sims the had was not the right kind. Suppose to be a little smaller. They will get some next week. Just don't know whet to believe. I inquired when my 14 day return windows starts? The day the phone ships was the answer. That was Tuesday. With the Labor Day Weekend coming, look like a week will pass before I can even use the phone. Then just one week to decide if I want to keep it. THIS IS CRAZY.
I had to spend about an hour on the phone to activate my X. The rep (an exceedingly patient young man) eventually pinpointed the problem with the grandfathered 2 GB data plan. Once he was finally able to activate, I had to reboot it before it worked, but once I did so, it has worked just fine. Not sure if this will assist anyone else, but thought it worth mentioning. :fingers-crossed:
Rask40 said:
I had to spend about an hour on the phone to activate my X. The rep (an exceedingly patient young man) eventually pinpointed the problem with the grandfathered 2 GB data plan. Once he was finally able to activate, I had to reboot it before it worked, but once I did so, it has worked just fine. Not sure if this will assist anyone else, but thought it worth mentioning. :fingers-crossed:
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Was this ATT or Moto?
ShamanicEnzan said:
Was this ATT or Moto?
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Click to collapse
AT&T.
Finally gave up and asked for a Return Authorization from Motorola. After 3 trips to at&apple store, calls to Motorola and at&t. Just got frustrated.
lskeys said:
Finally gave up and asked for a Return Authorization from Motorola. After 3 trips to at&apple store, calls to Motorola and at&t. Just got frustrated.
Click to expand...
Click to collapse
Sorry to here about your story. I would have returned it also. I'm getting my Moto X today and hope I don't have any issues. I'm coming from tmobile and if there are problems activating the phone or they tell me I have to go to the AT&T store, I'll just return the phone, and stay with tmobile.
qnet said:
Sorry to here about your story. I would have returned it also. I'm getting my Moto X today and hope I don't have any issues. I'm coming from tmobile and if there are problems activating the phone or they tell me I have to go to the AT&T store, I'll just return the phone, and stay with tmobile.
Click to expand...
Click to collapse
I do not know what the problem was with activation. So, I sent the phone back. Once they get the phone, Motorola will send me a code to reorder..
Once moto maker becomes available for Verizon (hopefully next week), is it possible to keep unlimited data and get the on contract price and do moto maker? I have a family share plan with 2 lines with unlimited data and 1 line that's a feature phone (no data). I know if I go to the store I can simply transfer an upgrade from one of my unlimited lines to the feature phone line, upgrade it and add a data plan temporarily. Then activate it on that line and get them to then switch it to my unlimited line and cancel the data plan I put on the feature phone line. While that works in store, does anyone know of any way to accomplish that and do moto maker as well? Thanks in advance.
If Vzw goes the Moto Maker pin method, I don't see why not.
Does anyone know the Moto Maker Verizon variant bootloader status?
Sent from my Galaxy Nexus using Tapatalk
yawdapaah said:
If Vzw goes the Moto Maker pin method, I don't see why not.
Does anyone know the Moto Maker Verizon variant bootloader status?
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
any carrier branded device will have a locked bootlaoder for VZW. Only way to get an unlocked one is buy a Dev edition at full retail, problem is no access to MotoMaker if oyu buy Dev edition
will2live said:
any carrier branded device will have a locked bootlaoder for VZW. Only way to get an unlocked one is buy a Dev edition at full retail, problem is no access to MotoMaker if oyu buy Dev edition
Click to expand...
Click to collapse
I honestly don't care about Moto Maker. I remember reading that all phones purchased via Moto Maker could be boatloader unlocked.
yawdapaah said:
I honestly don't care about Moto Maker. I remember reading that all phones purchased via Moto Maker could be boatloader unlocked.
Click to expand...
Click to collapse
Unfortunately that's not true. Maybe they meant SIM unlocked.
Sent from my XT1053 using Tapatalk
yawdapaah said:
I honestly don't care about Moto Maker. I remember reading that all phones purchased via Moto Maker could be boatloader unlocked.
Click to expand...
Click to collapse
Maybe SIM card unlocked but not bootloader. Honestly that ( bootloader unlock) would make no sense seeing as AT&T is the only company using MotoMaker still and all there devices are locked. That said I dont care either, I buy retail and buy Dev edition anyways. no contract for me & i want my unlimited data still.
Thanks guys. Ordered the Dev Ed for Vzw. :good:
yawdapaah said:
If Vzw goes the Moto Maker pin method, I don't see why not.
Does anyone know the Moto Maker Verizon variant bootloader status?
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Thanks! How would that work? I don't really know how the moto maker pin works. Would I be able to transfer the upgrade to my non smart phone and then get the moto maker pin, then have the Verizon store rep switch the moto x line to my unlimited data line?
jimmyn89 said:
Thanks! How would that work? I don't really know how the moto maker pin works. Would I be able to transfer the upgrade to my non smart phone and then get the moto maker pin, then have the Verizon store rep switch the moto x line to my unlimited data line?
Click to expand...
Click to collapse
AFAIK, you go to the store just like any other upgrade but you don't walk out with the handset. Instead, you get a Pin # that you enter at the Moto Maker website and the phone is shipped to you.
I haven't done an upgrade transfer (one line only) but numerous people on xda and droid-life seem to have done it; you may need to find a rep that knows the procedure though.
jimmyn89 said:
Once moto maker becomes available for Verizon (hopefully next week), is it possible to keep unlimited data and get the on contract price and do moto maker? I have a family share plan with 2 lines with unlimited data and 1 line that's a feature phone (no data). I know if I go to the store I can simply transfer an upgrade from one of my unlimited lines to the feature phone line, upgrade it and add a data plan temporarily. Then activate it on that line and get them to then switch it to my unlimited line and cancel the data plan I put on the feature phone line. While that works in store, does anyone know of any way to accomplish that and do moto maker as well? Thanks in advance.
Click to expand...
Click to collapse
Any word on this? I'm also trying to do the same thing, but can't seem to use a transferred upgrade online.
ice20978 said:
Any word on this? I'm also trying to do the same thing, but can't seem to use a transferred upgrade online.
Click to expand...
Click to collapse
I'm in the same boat. My rep couldn't do it because of having to leave vzw site to finalize the order. Same on my end. I did ask her about the pin situation and I will report back if she figures anything out. I would just buy the dev edition buy not a big fan of the white and black look.
icon123 said:
I'm in the same boat. My rep couldn't do it because of having to leave vzw site to finalize the order. Same on my end. I did ask her about the pin situation and I will report back if she figures anything out. I would just buy the dev edition buy not a big fan of the white and black look.
Click to expand...
Click to collapse
Sounds good - I was thinking about going in to a verizon store to ask about the PIN deal and see if I can get one from a transferred upgrade there. Probably won't be able to get there until Thursday, but I'll report back here with what I find if nothing else comes up first.
Edit:
Actually made it in this afternoon, and the reps seemed adamant that even transferring an upgrade would cause the unlimited data to be taken off the original line. So I didn't do anything else at the store.
ice20978 said:
Sounds good - I was thinking about going in to a verizon store to ask about the PIN deal and see if I can get one from a transferred upgrade there. Probably won't be able to get there until Thursday, but I'll report back here with what I find if nothing else comes up first.
Edit:
Actually made it in this afternoon, and the reps seemed adamant that even transferring an upgrade would cause the unlimited data to be taken off the original line. So I didn't do anything else at the store.
Click to expand...
Click to collapse
I was not able to do it online either. I'm going to try the transfer at a store on Monday to see if I have any better luck.
i've done two moto x upgrades and have unlimited on both lines.
see here: http://forum.xda-developers.com/showthread.php?t=2525268
Success (I think)!
I went into my local Verizon store yesterday and had success! The key was using an upgrade from a line without an unlimited data package. I talked with customer care online and they confirmed that if I were to transfer an upgrade to OR from the line with unlimited data, I would lose it. So, in effect, I will have an available upgrade on my unlimited data line (as of next February- see below) that I can never use with a subsidized phone. I also talked to multiple sales reps at the store to confirm they'd be willing to the post-delivery swap for me before pulling the trigger. Here's my situation:
Nationwide Family Share Plan (700 minutes FWIW, but that shouldn't matter)
1) Line 1- Galaxy Nexus w/ unlimited data, upgrade eligible in 2/2014
2) Line 2- Feature phone, upgrade eligible now
Here's what happened:
1) Used the Line 2 upgrade to order a new Moto X with a Motomaker PIN and add (temporarily) to a minimum 2GB plan on that line
2) Went home and completed the order via Moto Maker
Here's what is supposed to happen next:
3) When the phone arrives, activate it on Line 2
4) Re-activate the old Line 2 feature phone, thus deactivating the new Moto X and cancelling the 2GB plan.
5) Put the SIM card from the Line 1 GNex into the Moto X and activate the phone.
Talking to customer care and to the in-store sales reps, it was advised to do steps 3-5 in person at the Verizon store, to make sure it all goes well. I archived my on-line conversation with customer care, so I have a record that indicates I should be able to keep unlimited data, just in case. Doing this will reset the upgrade date on the Line 2 to 11/2015 and not touch Line 1. Of course, as I mentioned above, the Line 1 upgrade is unusable (if I use a subsidized phone), or I will lose my unlimited data on that line.
Phone should arrive next Saturday, 11/23. Can't wait!
ice20978 said:
Actually made it in this afternoon, and the reps seemed adamant that even transferring an upgrade would cause the unlimited data to be taken off the original line. So I didn't do anything else at the store.
Click to expand...
Click to collapse
Don't believe them. I recently switched the upgrade from my unlimited vzw S4 to another line on my contract through the website and ordered a moto x on that line. I could've then switched the phone over to replace my S4 but it was for my wife so I kept it there. Nothing changed with my unlimited. I too was told several times that doing this exact thing would surrender my unlimited. It didn't.
people who are going in to the stores, asking what's this and how to do this to keep unlimited... STOP!
there's lots of help, including some previous posts (as well as a few helpful reps trolling the interwebz) on the how to... if you're going into a store to purchase a moto maker pin, ONLY tell them that you want to purchase a PIN with an alternate upgrade. all of that other stuff/details/etc. just confuses them and they have to put in their two cents. just go in to do what you need to do and get out.
640k said:
people who are going in to the stores, asking what's this and how to do this to keep unlimited... STOP!
there's lots of help, including some previous posts (as well as a few helpful reps trolling the interwebz) on the how to... if you're going into a store to purchase a moto maker pin, ONLY tell them that you want to purchase a PIN with an alternate upgrade. all of that other stuff/details/etc. just confuses them and they have to put in their two cents. just go in to do what you need to do and get out.
Click to expand...
Click to collapse
The problem was that they were not going to let me transfer the upgrade for an in store purchase - they said the "proper" way to do this was to order the upgrade on the line that had it, and then transfer the phone to the alternate line afterwards (which definitely would remove the unlimited data). I dont think I could have convinced them to transfer the upgrade and then give me a PIN at the store I was at...
I ended up just doing it online (non-motomaker), which worked fine, but I'm a little disappointed I couldn't upgrade the storage.
ice20978 said:
The problem was that they were not going to let me transfer the upgrade for an in store purchase - they said the "proper" way to do this was to order the upgrade on the line that had it, and then transfer the phone to the alternate line afterwards (which definitely would remove the unlimited data). I dont think I could have convinced them to transfer the upgrade and then give me a PIN at the store I was at...
I ended up just doing it online (non-motomaker), which worked fine, but I'm a little disappointed I couldn't upgrade the storage.
Click to expand...
Click to collapse
stores do alternate upgrades all of the time. if you're still in your 14 days, i say go to a different store.
Just left a Verizon store. Was told I wouldnt be able to keep Unlimited by transferring the upgrade from my line to the non unlimited line, told him I wanted to try and see if it would work anyway. He goes through the process And it keeps our plan the same but he remained adamant that a soon as I activated it, it would change the plan. So it looks like I'll be seeing what happens, hoping for the best.
Hello, I hardbricked my previous Moto X and Motorola is exchanging it. They gave me a redemption code so I can customize a new Moto X and get it for free. My previous one was with Verizon with a 2 year contract. I haven't paid Verizon anything and haven't activated the previous Moto X for them neither. Should I get the Unlocked GSM Moto X from Moto Maker? Or should I get Verizon again since I did get the previous one with a 2 year contract? I'm asking because I dont want Verizon to charge me the $350 for leaving contract. Or will they?
I do plan on rooting
If you're on Verizon, your only choice is either the Verizon one or the Verizon Developer Edition.
Since I never activated the phone before return/exchange, will I still be paying monthly for Verizon? They don't have my phone's IMEI or ESN or anything.
If you have an active plan with them right now, yeah. They don't care if your phone is working or not. They're still gonna charge you. If you're a new customer and you don't want to use their service, call and cancel and tell them you're returning the phone to Motorola (or listen for their instructions).
Sent from my SGH-i337 using Tapatalk
I called Verizon and they said that there's no account in their system because I never activated service. They still will charge?
HeresOtis said:
I called Verizon and they said that there's no account in their system because I never activated service. They still will charge?
Click to expand...
Click to collapse
I'm so confused. You bought the phone but didn't sign a contract? Then you have nothing to worry about. If you don't want to use Verizon, return it to Motorola and call it a day. After that you can order any model you want (if they let you).
Sent from my SGH-i337 using Tapatalk
I did sign for 2 year contract but didn't activate service.
HeresOtis said:
I did sign for 2 year contract but didn't activate service.
Click to expand...
Click to collapse
If you're a new customer or just signed a new contract, it sounds like you're within the period to return the phone and cancel. Just ask them what they need.
I'm thinking about buying a 2014 Verizon Model Moto X and using it on Straight/ATT.
I know it wouldn't get LTE. But I think it will still make calls, text and get hspa, but I'm not 100% sure.
So my question is have anyone else been using their Vzw Moto X on Straight Talk / ATT and if so, how has it been...service wise?
Just curious why not get a Pure edition? I used pure on St att, LTE, everything worked perfectly.
mario24601 said:
Just curious why not get a Pure edition? I used pure on St att, LTE, everything worked perfectly.
Click to expand...
Click to collapse
Because the person is selling it to me for $280.
But after I opened this thread, I texted the individual and told them that not only was I gonna call Verizon to verify the phone isn't blacklisted etc, I was also gonna pop my sim into the phone to make sure it actually works with ST.
I checked the imei of a Sprint iPhone 6 last week on Swappa and it came back clean and ready for activation. However when I contacted Sprint (which I did twice for the same phone) they told me the phone was reported stolen. So I don't go by what Swappa results are anymore.
But anyways, he refused to let me put my sim in...and all of a sudden said he had another buyer...smh
Wow yeah steer clear of shady sellers. Remember you can get student discount for Pure.
mario24601 said:
Wow yeah steer clear of shady sellers. Remember you can get student discount for Pure.
Click to expand...
Click to collapse
Yup...I know. It's just that I'm in the process if moving and I thought that was a good deal. But when something is to good to be true, something is most likely shady...
Anyone here order the Droid Turbo from Amazon but are stuck on waiting list until Amazon gets more stock? I had to order it from Amazon because no other 3rd party retailer is selling it around me. Also has anyone dealt with returns/exchange on cellphones before with Amazon?
PS: I bought it full pop so my plan does not get messed with
You bought it for $990?!!!
EDIT: Nevermind, I see they have it via vzw full retail now. Didn't notice they had that up as I haven't checked Amazon in a while for the turbo
EDIT 2: I actually went and ordered it but simultaneously waiting for the GSM model, so if the GSM model gets announced then I can always cancel or return
gordonzhao said:
You bought it for $990?!!!
EDIT: Nevermind, I see they have it via vzw full retail now. Didn't notice they had that up as I haven't checked Amazon in a while for the turbo
EDIT 2: I actually went and ordered it but simultaneously waiting for the GSM model, so if the GSM model gets announced then I can always cancel or return
Click to expand...
Click to collapse
Hahaha there is no way I would drop that amount on a phone!!
has anyone noticed if Amazon has had ANY in stock since they've listed?? Or if it really was just ran out and not playing games with my head?
gordonzhao said:
has anyone noticed if Amazon has had ANY in stock since they've listed?? Or if it really was just ran out and not playing games with my head?
Click to expand...
Click to collapse
When I checked my order status yesterday it said there was stock available. With prime min should come in Wednesday. I ordered the 32GB BN model
cerice74 said:
When I checked my order status yesterday it said there was stock available. With prime min should come in Wednesday. I ordered the 32GB BN model
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Click to collapse
Ah, I ordered the 64. I saw that 32 was available when I ordered mine. 32 had 6 this morning when I checked
Amazon described "Phone is locked to the Verizon Wireless network and not factory unlocked"
So can I use the Motorola Droid Turbo on Other Carriers?:crying:
ted117 said:
Amazon described "Phone is locked to the Verizon Wireless network and not factory unlocked"
So can I use the Motorola Droid Turbo on Other Carriers?:crying:
Click to expand...
Click to collapse
I just got mine and found a verizon sim pre-installed and when I called to activate it they told me I needed a new sim to activate it. That might have something to do with it not coming unlocked from Amazon but I don't have a spare Nano sim from a different carrier to try and check for you. I would try calling Motorola support and ask
cerice74 said:
I just got mine and found a verizon sim pre-installed and when I called to activate it they told me I needed a new sim to activate it. That might have something to do with it not coming unlocked from Amazon but I don't have a spare Nano sim from a different carrier to try and check for you. I would try calling Motorola support and ask
Click to expand...
Click to collapse
Nice, when do you order yours? I ordered mine last Thursday and still no word on shipping. It's definitely going to have a vzw sim in it, the inventory is from vzw. It is unlocked since it's vzw has to have the GSM radios unlocked. I have friends with vzw and have nano sim and can get a T-Mobile. If I had mine I'd be able to find a solution for you. =/
gordonzhao said:
Nice, when do you order yours? I ordered mine last Thursday and still no word on shipping. It's definitely going to have a vzw sim in it, the inventory is from vzw. It is unlocked since it's vzw has to have the GSM radios unlocked. I have friends with vzw and have nano sim and can get a T-Mobile. If I had mine I'd be able to find a solution for you. =/
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Click to collapse
I ordered it last Wednesday and the sent me an expected date the following day lol and that good news it should answer @ted117 question!
Hmm hopefully mine will come in soon then since I ordered a day after. When you ordered it was showing out of stock already?
gordonzhao said:
Hmm hopefully mine will come in soon then since I ordered a day after. When you ordered it was showing out of stock already?
Click to expand...
Click to collapse
No it did not show any stock until saturday. Maybe you should try calling Amazon and make sure there was no error on your order?
I called them a few nights ago, but I'll call them again since you just got yours. You ordered on the 12th?
Edit: called, no ETA, or any word of inbound inventory
gordonzhao said:
I called them a few nights ago, but I'll call them again since you just got yours. You ordered on the 12th?
Edit: called, no ETA, or any word of inbound inventory
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Yupp, ordered on the 12 came in on the 19. I got an email on the 14 with estimated delivery day.
cerice74 said:
Yupp, ordered on the 12 came in on the 19. I got an email on the 14 with estimated delivery day.
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Cool, hopefully if they get some in I'll see mind next week before Thanksgiving
Still out of stock, now in all models
Has anyone received their order from Amazon yet? I'm at 3 weeks and still no word, it's getting kind of ridiculous.
gordonzhao said:
Has anyone received their order from Amazon yet? I'm at 3 weeks and still no word, it's getting kind of ridiculous.
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Thats wierd I would try to get in contact with customer service and figure out what is going on. I got mine without any issues.
cerice74 said:
Thats wierd I would try to get in contact with customer service and figure out what is going on. I got mine without any issues.
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I've tried, twice, both resulted in you'll get contacted. Which is pretty absurd, they have no idea when it'll be available and the stores nearby do have them in stock... So I'm just annoyed by it all at this point.
gordonzhao said:
I've tried, twice, both resulted in you'll get contacted. Which is pretty absurd, they have no idea when it'll be available and the stores nearby do have them in stock... So I'm just annoyed by it all at this point.
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Unless they are giving you something for free because of the delay why don't you just cancel and pick it up at one of those stores?