[Q] POLL: I RMA'd my Tablet/Dock and... - Asus Transformer TF701

I'd like anyone who actually RMA'd either their Tablet, Dock or both due to the tablet/dock disconnect issue to please vote in the poll above.
Please Only Vote If you RMA'd due to this issue..
Please also comment in the thread if you're issue was resolved with answers to the following:
* What was noted as the resolution.
* Is it a different dock?
* What is the build date of your working dock?
* Is their noticeably less slack in the connection (tablet wiggle)?
Just trying to get a feel for what people's experience has been... Ultimately, I hope to help everyone with a faulty dock/tablet connection understand what they should send in, and what they should state is wrong for the best fix rate.
Thanks!
LK

Wow so many options And none of them for mine.
I RMA's mine (both tab and dock as Asus wouldn't take just the dock) as I had a the loose hinge issue but no disconnects yet. They sent it back apparently fixed but I can't see any difference. It still wobbles in the hinge.

sbdags said:
Wow so many options And none of them for mine.
I RMA's mine (both tab and dock as Asus wouldn't take just the dock) as I had a the loose hinge issue but no disconnects yet. They sent it back apparently fixed but I can't see any difference. It still wobbles in the hinge.
Click to expand...
Click to collapse
LOL, the one option I didn't think of!
I had two different tablets and the dock disconnected on both, so they just wanted the dock. Didn't do me any good though..
So no disconnects on your setup at all?? At least someone's is working..
LK

Related

[Q] S4 Active Screen Issues

Hi all
I am sad to say but I am at my 3rd S4A now, first one had a faulty button and got replaced on obf, second one had a screen backlight problem where the screen would start dim/flicker as if its not getting enough power, and then lastly the 3rd one had exactly the same issue when adjusted to low brightness levels and its got a pinkish shade on the top part of the screen.
I anyone has any of these issues or knows if and how it can be fixed by firmware perhaps, please comment! I am thinking of just getting a normal S4 although I need a water/dust resistant phone.
Kind regards
Neil
adkotze said:
Hi all
I am sad to say but I am at my 3rd S4A now, first one had a faulty button and got replaced on obf, second one had a screen backlight problem where the screen would start dim/flicker as if its not getting enough power, and then lastly the 3rd one had exactly the same issue when adjusted to low brightness levels and its got a pinkish shade on the top part of the screen.
I anyone has any of these issues or knows if and how it can be fixed by firmware perhaps, please comment! I am thinking of just getting a normal S4 although I need a water/dust resistant phone.
Kind regards
Neil
Click to expand...
Click to collapse
get a 4th and test it right there and then in the shop.
mine does not have your mentioned issues.
I wouldn't use that store any more, sounds unbelievable that 3 stock phones would have such severe problems. Perhaps they are recycling customer returns? If you keep returning them, eventually you'll get the first one back again! Or perhaps you are in a particularly extreme climate of some sort? The screen issues I guess could be related to power, do you have brownouts and powergrid issue where you are? Is the battery in the phone the stock battery?
I don't think changing the phone model would make any difference here, since the S4A doesn't from what has been seen have any higher number of faulty units than the S4 - whatever reason you keep getting these faulty units is likely to just happen again.
On the other hand getting an S4 doesn't mean giving up your water/dust resistant phone - just get an otterbox to go with it!
Thanks for the feedback, I joined xda yesterday and I am loving it already!
@Cederic
Climate conditions are quite normal where I live and its with the stock battery, my feeling too is that it might be power or power management related, not sure if it might be a bug with the vodacom firmware they load and if it can be fixed with software?
The thing is just I dont see going through all of this trouble just to fix something new, and the otterbox defender looks quite niffty for the S4! Choices choices...
I got my Active from AT&T and haven't had any issues with it. I know some people have had issues with the waterproofness, but my mother works as a QA for Samsung and they're now testing that as part of their process so it shouldn't be an issue anymore. At least here in DFW where I live...

Tf701 not on forum yet?

I was just wondering why the tf701 isn't added to the forum yet.
I have heard nothing about it over at xda, is it me or are people just not stoked to welcome this device?
This also makes me wonder on how development is going to be on this device..
i am wondering about exactly the same, since i have one already
Lamensis said:
i am wondering about exactly the same, since i have one already
Click to expand...
Click to collapse
Do you come from a tf700 as well? If so, how does the non-aluminum dock feel like : cheap, sturdy etc.
Oh and have you experienced any random reboots? I heard stories about that
shaggydiamond said:
Do you come from a tf700 as well? If so, how does the non-aluminum dock feel like : cheap, sturdy etc.
Oh and have you experienced any random reboots? I heard stories about that
Click to expand...
Click to collapse
Nope, didnt have any tablet before. the dock feels slightly cheap, but can be due to the light weight.
I've read about that reboot crash stuff aswell at amazon,but i did not experience such things so far, AND there is already a new firmware that fixes those problems (also written at amazon).
What i also like is that Asus already released the Bootloader unlocker, but since only have it since 4 days i want to wait until i do such things.
Negative points so far: No Vibration.
positive points so far: Battery, Floating Apps, not that much bloat ware.
+1
Mods, please create a TF701 forum section plz :laugh:
+1
I'll be getting one of these beauties to replace my TF101
Lamensis said:
Nope, didnt have any tablet before. the dock feels slightly cheap, but can be due to the light weight.
I've read about that reboot crash stuff aswell at amazon,but i did not experience such things so far, AND there is already a new firmware that fixes those problems (also written at amazon).
What i also like is that Asus already released the Bootloader unlocker, but since only have it since 4 days i want to wait until i do such things.
Negative points so far: No Vibration.
positive points so far: Battery, Floating Apps, not that much bloat ware.
Click to expand...
Click to collapse
I was able to root my tf700t without unlocking bootloader, in fact i've customized it to a maximum level using only root.
So no rom flashing or anything.
Maybe that method will work on the tf701, but I highly doubt it cause its a new processor.
Still waiting for the new infinity to come to shops, it's available in webshops but I want to have a warranty at a store.
Can't wait to have it though
shaggydiamond said:
I was able to root my tf700t without unlocking bootloader, in fact i've customized it to a maximum level using only root.
So no rom flashing or anything.
Maybe that method will work on the tf701, but I highly doubt it cause its a new processor.
Still waiting for the new infinity to come to shops, it's available in webshops but I want to have a warranty at a store.
Can't wait to have it though
Click to expand...
Click to collapse
I received my TF701 yesterday. In the Netherlands it is already available in some webshops.
First impression:
- crystal clear screen (in one word: WOW)
- no lag of any sort: everything works great
- graphics on games as Beach Buggy Blitz are amazing! No lag of any sort, not even on the highest resolution etc.
- tablet itself has an aluminium cover (dark grey). It does not look purple like the prime. I like it, but that's a personal thing
- WiFi is excellent! Compared to the Transformer Prime, that is not a surprise. However, the TF701 detects the same signals as the 17" laptop, a desktop PC with a USB-wifidongle and a cellphone (Samsung Galaxy S3 mini) do.
- GPS is detecting satellites instantly
And now the cons:
- the dock is made of plastic and sounds plastic, al little cheap. Everything works as it should though...
- I tried to plug in a USB-stick: some force is needed (though I thinks that has to do with the stick, which is always in my pocket...
- at start up I tried the mousepad, it did not work instantly... After I plugged in a USB-stick, it worked splendidly (every time). It seems you have to 'activate' the mousepad
- I am desperately missing root... I'd like to put back my backups, but that doesn't work right now.
- the server to update firmware automaticly was down yesterday.
Govermans said:
I received my TF701 yesterday. In the Netherlands it is already available in some webshops.
First impression:
- crystal clear screen (in one word: WOW)
- no lag of any sort: everything works great
- graphics on games as Beach Buggy Blitz are amazing! No lag of any sort, not even on the highest resolution etc.
- tablet itself has an aluminium cover (dark grey). It does not look purple like the prime. I like it, but that's a personal thing
- WiFi is excellent! Compared to the Transformer Prime, that is not a surprise. However, the TF701 detects the same signals as the 17" laptop, a desktop PC with a USB-wifidongle and a cellphone (Samsung Galaxy S3 mini) do.
- GPS is detecting satellites instantly
And now the cons:
- the dock is made of plastic and sounds plastic, al little cheap. Everything works as it should though...
- I tried to plug in a USB-stick: some force is needed (though I thinks that has to do with the stick, which is always in my pocket...
- at start up I tried the mousepad, it did not work instantly... After I plugged in a USB-stick, it worked splendidly (every time). It seems you have to 'activate' the mousepad
- I am desperately missing root... I'd like to put back my backups, but that doesn't work right now.
- the server to update firmware automaticly was down yesterday.
Click to expand...
Click to collapse
Thanks for informing me ^^
About that usb stick insertion thing, I had the same thing going on with my tf700 with any usb cable or stick. it's definitely the usb port I think.
You could try and root using motochopper or a CF auto root. This doesn't affect your bootloader what so ever so if it works, its great, and if it fails.. well it just fails then, no harm there at all
I have tried motorchopper and DebugfsRoot_Generic_v2.3. They both did not work: I have no root.
And for the record: I am NOT taking a risk of HARD-BRICK my brandnew device... So no flashing and downgrades for me the next 24 months...
True.
but tbh, i flashed the new firmware today cause i had a random reboot yesterday. So far the slight lags are gone, and no reboots, i'll keep on testing
The mousepad issue has been fixed in the latest firmware update and is working fine now on my TF701
I have mine since last week (Switzerland) and I am VERY happy with it! Eagerly waiting for the forum to discuss on XDA - and root of course!
I really have no complaints about the device until now. No reboots, no problem with dock and keyboard, fast like hell, long battery life and a superduper screen )) Every USB stick I tested worked fine and my 64 GB SanDisk microSD adds a looot of fast storage. Charges in under 3 hours, I love that!
It can easily stream 1080p MKV files from my NAS with BSPlayer without struggling... Comming from Galaxy Tab 10.1 (first version) it's an upgrade in every matter I can think of!
Can someone post up some pics of the device? I heard that the US will be it first week of Nov. I hope that is true.
rfs830 said:
Can someone post up some pics of the device? I heard that the US will be it first week of Nov. I hope that is true.
Click to expand...
Click to collapse
and a screen shot of the home screen would be nice... im going to get one when it is available in the USA . does the 201 dock work with it?
ianwardell said:
and a screen shot of the home screen would be nice... im going to get one when it is available in the USA . does the 201 dock work with it?
Click to expand...
Click to collapse
Previous docks and chargers wont work as the connector has changed.
sbdags said:
Previous docks and chargers wont work as the connector has changed.
Click to expand...
Click to collapse
That sucks......:/ did they make it thinner or something?
Sent from my LG-E970 using Tapatalk 2
rfs830 said:
Can someone post up some pics of the device? I heard that the US will be it first week of Nov. I hope that is true.
Click to expand...
Click to collapse
There are loads of pictures online that can be found with google. If you want a picture of anything specific let me know.
^^ same here: I can make pictures etc. this afternoon. Same goes for testing: if you want something tested, let me know. I'll try it then.
Really looking forward to the TF701 - thanks for the info from those lucky enough to have one already. I've been waiting ages for this - but then haven't we all!
An upgrade for my TF101 is overdue.
Glad to hear random reboots appear to be not happening / or are being resolved with OTA upgrades.
Anyone know of availability in the UK?

Got my Jp TF701

So i caved and got the tab.
it seems good to me.
the Jp has 2.2 running 2.3 doesn`t seem to be out yet.
i played Sonic ep 2 THD for about 1 hour tab went down 12% so seems ok with battery life, screen was 50%.
i noticed once only when waking from sleep while docked i got garbled screen. a switch off/on fixed this.
seems fast and smooth and i don`t have that sensor issue i saw on another thread perhaps why jp has not got 2.3 no big issues in software so no need to rush a fix?
As others mentioned would be kewl for a speaker on dock.
while i knew it would happen a few games from my acer won`t install to this new tab. Example sonic 4 ep 1 and sim city deluxe.
i did get the latest apk rom and do that way then let them download the cache but they freeze.
can`t complain i guess.
You mean JP SKU is still on 4.2, and has yet to be updated to 4.3?? I can't imagine the TF701 running 2.2 in ANY region!!
SwiftKey'ed from my White Sprint Note 3 via XDA Premium
You mean of course JB 4.2.2.
Can you tell me what production date is on the box of your TF701?
yes 4.2.2
date says 2013.09
malos1984 said:
yes 4.2.2
date says 2013.09
Click to expand...
Click to collapse
You bought it with the keyboard dock?
When yes you have a TF701 from the batch that has the connector problem.
havn`t had any issues with the connector it has some slight movement but it seems the turning bit is moving not the tab wiggling on the connector.
Like i mentioned one time it was connected to dock it was grey fuzz on the screen and i had to reboot.
thats about it.
havn`t had any issues with the connector it has some slight movement but it seems the turning bit is moving not the tab wiggling on the connector.
Like i mentioned one time it was connected to dock it was grey fuzz on the screen and i had to reboot.
thats about it.
Anyway hoping i get the 4.3 update soon and a better keyboard app lol
malos1984 said:
havn`t had any issues with the connector it has some slight movement but it seems the turning bit is moving not the tab wiggling on the connector.
Like i mentioned one time it was connected to dock it was grey fuzz on the screen and i had to reboot.
thats about it.
Anyway hoping i get the 4.3 update soon and a better keyboard app lol
Click to expand...
Click to collapse
As soon when 4.3 for JP is out I wil add it to my post on the top.
Sent from my superfast Asus Infinity TF701with Dock
i would like to ask. how do you identify which unit is from problematic batch? thanks!
turbinea said:
i would like to ask. how do you identify which unit is from problematic batch? thanks!
Click to expand...
Click to collapse
Look on the Asus box in which your tablet came.
There is a date on it like: Date 2013.09
Means September 2013.

upgrade from tf700?

Hello hello!
I own the tf700 and i really like it. Well, execpt the performance isn that good for me. Its a bit sluggish and laggy sometimes wich bothers me.
Will the tegra 4/the tf701 be a noticable upgrade in terms of performance?
Oh yes!!!!!!! [emoji122] [emoji106]
Sent from my K00C using Tapatalk
hello,
yes it is much faster.
having said that the overall finish and build quality is terrible and their after purchase warranty support is terrible.
please buy this from a physical store and test it well in store to make sure you get a good one is all the advice i can give you.
to list a few
pro
fast
great screen
more batt lif with dock
sd card and micro sd card for large space amounts.
usb 3 port for wireless mouse other devices.
cons
build quality
most countries dock have d/c issues and other issues like charge failures etc etc.
seems to be abandoned via asus considering they announced 4.4 for the padfones but left this device out of the list.
keyboard dock is made of plastic ???
when docked and upright it falls back as the plastic body of the dock can`t hold the device flat.
uncertain
stock software (is possibly stable, the screen still changes brightness too much for my liking) mine reboots a lot for no reason. however it`s away for it`s 4th trip to asus and they still refuse to replace it. so the rebooting could be related to my tab being one of the many fail devices out there.
i`m just being 100% honest here.
Please try it at a store as the idea is great and should be a top competitor against ipad and Samsung tabs but asus`s execution and build quality let it down.

TF701 any negatives

I am trading-in my TF700 for a TF701. Has anyone that has had theirs for a while found any negatives? If you had it to do over would you still get the TF701 or something else? If something else what would it be?
I've had some occasionally odd screen behavior. I had to send it back for repair because the phantom touches made it unusable.
Now once in a while an area near the edge might not respond. It's usually very minor.
Despite that I am very happy with it. There's more development going on so there are now four kitkat roms that I know of.
It's very fast. Apps, home screens (Nova) and menus don't hesitate. I'm coming from an Xperia tablet Z. We also have a nexus 7 and an lg g pad 8.3. All are good. I like this one best.
I also like the proprietary charging port. It's sturdier. On my Z the plug would get the slightest pressure and start to bend or fall out.
I have no problems at all! My first and best tablet so far I have it since last november!
Best tablet I ever used too! And it's got CROMi-X and CROMBi-kk on it as well - what more could you ask for?
I can see room for improvement in the software.
i mean for all devices anyway,
but improvements are coming every day from open source.
So we will see what exciting things are yet to come.
I had occasional issues such having to restart the tablet to have it download from the play store and the occasional lock up due to too many apps. Most of these issues were solved by sbdags and not by ASUS with CROMi-X. Depressed me I had to unlock my bootloader to get maximum functionality but it is what it is. I still love my tablet.
I'm in fairly the same situation as the OP right now. So, aside from the docking being loose (which can be fixed with a simple mod), most of the issues are software related and could be all cleared through a custom ROM?
Sent from my jflte using Tapatalk 2

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