Xperia SP won't charge over PC - Xperia SP Q&A, Help & Troubleshooting

hi guyz, i bought my SP month ago and i had positive and negative reactions. SP has a lot of bugs, i hope that they are software bugs and that with new update, they will be removed. my biggest problem is that when i connect my phone to pc it doesn't show that it is connected, it isn't charging and pc companion doesn't recognise it. the funny thing is that i could charge (over pc) it 2 weeks ago and suddenly one day it won't charge. i tried with mass storage mode but it doesn't help too. it charges only when my PC is turned off but i don't need "another charger", i need to connect my phone with pc to transfer data. let's say that this doesn't matter if i can update my phone over wi-fi, but if i can't what the hell i'm gonna do ? i don't wanna go to repair it, it's a new cellphone ! i'm from Croatia and if someone knows : can i update over wi-fi or i have to connect it to usb ? because it says that in some countries it can update over wi-fi and somewhere it can't. i would be very grateful if someone could really help me, thanks !

marinaczg said:
hi guyz, i bought my SP month ago and i had positive and negative reactions. SP has a lot of bugs, i hope that they are software bugs and that with new update, they will be removed. my biggest problem is that when i connect my phone to pc it doesn't show that it is connected, it isn't charging and pc companion doesn't recognise it. the funny thing is that i could charge (over pc) it 2 weeks ago and suddenly one day it won't charge. i tried with mass storage mode but it doesn't help too. it charges only when my PC is turned off but i don't need "another charger", i need to connect my phone with pc to transfer data. let's say that this doesn't matter if i can update my phone over wi-fi, but if i can't what the hell i'm gonna do ? i don't wanna go to repair it, it's a new cellphone ! i'm from Croatia and if someone knows : can i update over wi-fi or i have to connect it to usb ? because it says that in some countries it can update over wi-fi and somewhere it can't. i would be very grateful if someone could really help me, thanks !
Click to expand...
Click to collapse
use another cable or make sure your drivers are up-to-date

Nanostray said:
use another cable or make sure your drivers are up-to-date
Click to expand...
Click to collapse
i tried with nokia cable and it still won't charge.. dude, are you blind ? my drivers are up to date when i try over wi-fi (new drivers will come out soon), but i asked a question : in my country, can i update drivers via wi-fi or i have to connect it to USB ? you see what my problem is ?

marinaczg said:
i tried with nokia cable and it still won't charge.. dude, are you blind ? my drivers are up to date when i try over wi-fi (new drivers will come out soon), but i asked a question : in my country, can i update drivers via wi-fi or i have to connect it to USB ? you see what my problem is ?
Click to expand...
Click to collapse
how in god's name do you expect a PC to install drivers over Wi-Fi...
Of course you need to connect your phone with USB..
Do you have root or any app prohibiting the phone from connecting?

marinaczg said:
i tried with nokia cable and it still won't charge.. dude, are you blind ? my drivers are up to date when i try over wi-fi (new drivers will come out soon), but i asked a question : in my country, can i update drivers via wi-fi or i have to connect it to USB ? you see what my problem is ?
Click to expand...
Click to collapse
before you go and call someone trying to help you blind you should keep in mind they don't have to help you. that said try turning it off plugging it in then powering on while connected. you can every try pressing the button on the back to reset the battery.

Have you actually tried using another USB-port?
What you are refering to is an OTA, over the air software update, not a drivers installation

ok sorry, but i thought i explained everything.. i didn't say that i expect PC to install drivers, i said if i could connect my cellphone via wi-fi and download software updates without involving pc .. ? if i can, half of problem is solved..
hmmm, i'm not sure about any root app or something similar.. i have several games,whatsapp,soundhound,ringtone maker,instagram,file manager,di radio,accu weather, but i don't think that they are responsible for this..
i tried all usb ports. yup, maybe i said it wrong.
i'll try to reset it now.

no_username_available said:
before you go and call someone trying to help you blind you should keep in mind they don't have to help you. that said try turning it off plugging it in then powering on while connected. you can every try pressing the button on the back to reset the battery.
Click to expand...
Click to collapse
i tried that and also tried resetting it, but still it won't charge/PC doesn't recognize it.

marinaczg said:
i tried that and also tried resetting it, but still it won't charge/PC doesn't recognize it.
Click to expand...
Click to collapse
hmm that's weird... if you can't connect with stock firmware, maybe it's a hardware problem? Does your PC recognize other devices on USB ports?

Does the phone charge while connected to AC adapter?
Sent from my Explorer A310e using xda app-developers app

no_username_available said:
before you go and call someone trying to help you blind you should keep in mind they don't have to help you. that said try turning it off plugging it in then powering on while connected. you can every try pressing the button on the back to reset the battery.
Click to expand...
Click to collapse
Nanostray said:
hmm that's weird... if you can't connect with stock firmware, maybe it's a hardware problem? Does your PC recognize other devices on USB ports?
Click to expand...
Click to collapse
yup it does, i checked everything. i told you that first 2 weeks i was able to connect it, but now i can't. i tried connecting it on my 2nd PC and it says that windows doesn't recognize USB..

marinaczg said:
i tried that and also tried resetting it, but still it won't charge/PC doesn't recognize it.
Click to expand...
Click to collapse
That's strange, are you covered by warranty?
Sent from my C5306 using Tapatalk

no_username_available said:
That's strange, are you covered by warranty?
Sent from my C5306 using Tapatalk
Click to expand...
Click to collapse
yes i am.. yup, very strange. so i can't do the software update without connecting it to USB/PC companion ? i thought that it is possible only using wi-fi...

marinaczg said:
yes i am.. yup, very strange. so i can't do the software update without connecting it to USB/PC companion ? i thought that it is possible only using wi-fi...
Click to expand...
Click to collapse
that's for OTA-updates and it seems there isn't one for your region/country or check update centre on your phone

marinaczg said:
yes i am.. yup, very strange. so i can't do the software update without connecting it to USB/PC companion ? i thought that it is possible only using wi-fi...
Click to expand...
Click to collapse
I guess you will need a new phone
Sent from my C5306 using Tapatalk

retarded phone. i have it exactly one month and now it won't charge even on normal charger, only when turned off.. it must be software and hardware error.. i have warranty and i'm going tomorrow to service centre.

marinaczg said:
retarded phone. i have it exactly one month and now it won't charge even on normal charger, only when turned off.. it must be software and hardware error.. i have warranty and i'm going tomorrow to service centre.
Click to expand...
Click to collapse
Goodluck, mate. I'll keep searching solution for it, I'll report what I can find
Edit: My guess is that's hardware related. Maybe too low mAh to charge with the USB cables? I have no clue

Nanostray said:
Goodluck, mate. I'll keep searching solution for it, I'll report what I can find
Edit: My guess is that's hardware related. Maybe too low mAh to charge with the USB cables? I have no clue
Click to expand...
Click to collapse
Thanks ! I went to store to repair it on monday, and they told me to come in 3 days to pick up the phone. so i did but they told me that phone is still being tested cause it's relatively new. i think that this is the hardware problem and sony's poor socket charger quality. we will see..

marinaczg said:
Thanks ! I went to store to repair it on monday, and they told me to come in 3 days to pick up the phone. so i did but they told me that phone is still being tested cause it's relatively new. i think that this is the hardware problem and sony's poor socket charger quality. we will see..
Click to expand...
Click to collapse
Ya.. Sony is quite a noob in the field of smart phones.. It makes awesome devices but then they have such issues in them... Also battery wont last much longer.. Any ways inform when the phone gets fixed.. And dont forget to Ask them what was the matter!!
Sent from my Explorer A310e using xda app-developers app

jime1 said:
Ya.. Sony is quite a noob in the field of smart phones.. It makes awesome devices but then they have such issues in them... Also battery wont last much longer.. Any ways inform when the phone gets fixed.. And dont forget to Ask them what was the matter!!
Sent from my Explorer A310e using xda app-developers app
Click to expand...
Click to collapse
i knew that they are noobish only in software field, but i always thought that it's not a big deal cause with new update the most of the bugs get fixed. now they proved that they suck also in hardware field, maybe not for flagships, but definitely for mid-range phones or lower.. i won't forget to ask what was the problem, don't worry

Related

[Q] O2X not recognized when plugged in via USB port...

Hey guys, as the title says, I have a USB connection problem.
You see, when I turn off the phone, remove the battery and plug it in to the USB port while holding the vol down button, nothing happens! On the phone, the S/W upgrade screen appears, but smartflash does not detect my phone!
Also, when I try to connect my phone to my PC while the phone is running, it charges but I don't get any "bug" icon (from USB debugging), neither does my PC seem to realize that my phone is connected. But, it still charges my phone...
I tried flashing different roms and kernels, but nothing changes. I tried changing from CP USB to AP USB from the hidden menu, but that does not solve it either... I'm getting kinda desperate here :/
My specs:
ROM: CM7.2.0
Kernel: 2.6.32.55-cyanogenmod [email protected]))
BB: 1035.21_20110725
RIL: 0725
Both my computers are running Windows 7, one of them is running x86 and the other one x64.
Is it a software or hardware issue?
Any help is greatly appreciated!
EDIT: I've done some research on Google and found other people with issues that seem like mine, but none of them got any helpful answer! Hence this thread. MODS: If you see this thread and you know for fact that there are other threads on this particular issue, I would be eternally grateful if you could PM me or at least post a link with a solution before closing my thread! (21/8-2012)
EDIT 2: I tried most of the roms and kernels from the first two pages in Dev Section, none of them are changing anything. (6/9-2012)
EDIT 3: After trying different cables, I've come to the conclusion that there's something wrong with my phone's USB port, but I can't send it back for repair since my warranty is void. Therefore, my question to you guys is:
Is there any way to flash a completely stock rom (without root) without a working USB connection? (8/9-2012)
I have the same problem and couldn't find any working solution yet.
The phone charges normally but there isn't any notification for mounting the removable storage (which is something I really need to sync files), even after unchecking and rechecking the USB debugging option.
So, it's not a PC problem, this time is the phone that doesn't recognize the computer.
For me, it started after plugging a USB OTG adapter (to see if it fits) and I couldn't get it to connect to regular USB anymore.
Can anyone help us?
I have the same problem like OP with a 1€ micro usb cable.
Works perfect with the original one, so try some different cables (and usb ports).
just an idea...
Try different usb cables in different usb ports on different computers (unless you already done so). Try with stock rom. If it's still not working try to clean the USB port's connectors inside the phone, a cotton bud should do the trick (it might be good with a cleaning liquid to, there are some special ones out there for the job ask in your local hardware store).
If all above give no result we can almost assume that its a hardware problem. If you got warranty contact the place you bought it. If not there are mobile repair stores.
Hope it helps.
Yup, I wouldn't be surprised if it was a cable problem... I almost threw away an external harddrive that I thought wasn't working (I could read the files in it but I couldn't write any files into it!) until I tried a different cable and it worked fine!! Pretty weird right?
Also, problems with USB and cyanogenmod are not new to me, but latest temasek's roms have been working perfectly to me, have you tried any of those?
Best of luck!
Thanks guys, tried with 2 different cables in many different ports, but it's still not working. So now I know that there's something wrong with my phone.
But I can't send it in for repair since my warranty is void, and there's no way to get everything to stock now AFAIK...
What should I do? Any advice?
Yeah, LarsPT, I've tried temasek's builds from 131 to 135. None of them are helping my case.
i have the same problem. tried everything but not working. please help
Tried some other kernel?
Or is some driver missing? But i think there is no one needed :/
Sent from my LG-P990 using xda app-developers app
Yeah, I tried many kernels, but now I'm pretty sure there's something wrong with the usb port in my phone
I had a similar problem and had to do a reinstall of the LG drivers and a bit of fiddling with the device manager.
Or that could be a completely different problem. I don't know.
Sent from my Optimus 2X using xda app-developers app
Freman Bloodglaive said:
I had a similar problem and had to do a reinstall of the LG drivers and a bit of fiddling with the device manager.
Or that could be a completely different problem. I don't know.
Sent from my Optimus 2X using xda app-developers app
Click to expand...
Click to collapse
I reinstalled the drivers many, many times. I'm a noob so I'd rather not toy with the device manager. But the problem seems to be the phone, and not the cable nor my pc, so yeah...
Sent from my Optimus 2X using xda app-developers app
Help!
+1 for this post! had exactly the same problems. And yeah,I did try different LG drivers,different USB ports,and different PCs! I went ahead as far as spending a day over at our IT LAB at school to try and fix it,but after almost 20 PCs later,no luck,basically stucked at this friggin' phone charging via USB but not recognized. Was working fine before I rooted the phone though,so is there any way to restore it to out of box state ROM by using CWM? please do not suggest me using NVFlash or smartflash,or I will bang my head on the table.
hm... I had a similar situation with my O2x... I know theres a internal memory and a external!
I removed the SDcard and the PC would just charge my phone, it wouldent even recognize my internal memory. After I added the SDcard, it just starts to work.
Maybe stupid or idk, but try to change the SDcard and try again :-/
EDIT: does your phone recognize your SDcard normally ? Back it up and format it over your phone... something like that :-/
Hey guys, I've been searching all over O2x forum to see if someone found a solution to this problem, and seems like no one did, good news, I found one, i made a turorial but dont have the 10 posts to make a thread, sorry for this pseudo spam message but need to get the 10 posts to put my tutorial on a new thread
Sent from my Optimus 2X using xda app-developers app
ocr66 said:
Hey guys, I've been searching all over O2x forum to see if someone found a solution to this problem, and seems like no one did, good news, I found one, i made a turorial but dont have the 10 posts to make a thread, sorry for this pseudo spam message but need to get the 10 posts to put my tutorial on a new thread
Sent from my Optimus 2X using xda app-developers app
Click to expand...
Click to collapse
I have the same problem with the cynamod 10.. the pc does not reconize my lg optimus 2x

Xperia SP USB and software update problems

It's not the first time that i'm posting this kind of problem, My SP was repaired 3 times in 3 months since i bought it, absolute piece of s...
How is it possible to pick your cell up from service centre, then you come home and you find out that they haven't connected it to pc/usb just to be sure that USB works ???? Everytime they were testing my phone, after removing old motherboard and of course when they put new and they didn't connect it to PC ??? Are they retarded ?? Anyway, i will terminate my contract with Tele2 and service centre, because this is just too annoying. What a dose of unprofesionalism, unbelievable.
Right now i can't do anything except using my phone and retards in service centre didn't update my software ?? So how am i supposed to do that when my pc can't recognize it, it even won't charge over PC ! Same thing like the first time when it didn't charge and wasn't recognized on pc.
Well is there any solution to update my firmware over the air or something.. Thanks, i'm very frustrated
marinaczg said:
It's not the first time that i'm posting this kind of problem, My SP was repaired 3 times in 3 months since i bought it, absolute piece of s...
How is it possible to pick your cell up from service centre, then you come home and you find out that they haven't connected it to pc/usb just to be sure that USB works ???? Everytime they were testing my phone, after removing old motherboard and of course when they put new and they didn't connect it to PC ??? Are they retarded ?? Anyway, i will terminate my contract with Tele2 and service centre, because this is just too annoying. What a dose of unprofesionalism, unbelievable.
Right now i can't do anything except using my phone and retards in service centre didn't update my software ?? So how am i supposed to do that when my pc can't recognize it, it even won't charge over PC ! Same thing like the first time when it didn't charge and wasn't recognized on pc.
Well is there any solution to update my firmware over the air or something.. Thanks, i'm very frustrated
Click to expand...
Click to collapse
Unofortunately, you can't update your phone "over the air", but you can try updating your phone using flashtool as this might be a software problem.
velnens123 said:
Unofortunately, you can't update your phone "over the air", but you can try updating your phone using flashtool as this might be a software problem.
Click to expand...
Click to collapse
Ok, but im new here and i havent done anything with flashtool, im beginner so if you could please explain it to me step by step. Thank you so much
marinaczg said:
Ok, but im new here and i havent done anything with flashtool, im beginner so if you could please explain it to me step by step. Thank you so much
Click to expand...
Click to collapse
Sorry for taking so long. There's a tutorial that you might want to take a look at. It basically explains everything you need to know about flashing through flashtool. Good luck!

HTC One Won't show up on computer

First off i want to say hi to everyone and thank everyone for even looking at this thread. I've found some great stuff on this web site but so far nothing has worked for me so i figured i would put up a thread and see what i get back . First off i have an HTC one m7 from sprint. What im trying to do is unlock bootloader root it and sim unlock it. But im am stuck on the first step of my plan. Connecting the HTC one to the computer lol. Htc one has android 4.4.2 running htc sense 5.5. When i plug it in to the computer sometimes i wont get nothing like no noise saying that its plugged in and trying to get drivers. Other times if im lucky i look on my computer and it shows up as a cd drive but when i click on it i get nothing it says insert disc. These is what i have tried so far: htc driver 4.01.001, htc_bmp usb driver x64 1.0.5375, about five usb cables even an actual htc one cable. tried to connect it with other computers, htc sync, different usb port. I think thats everything lol. Oh and also on my ubuntu laptop but it doesn't show up. At this point im pretty disappointing at the device and kinda want to break it lol. I tried using weaksauce to see if it would work for me and it doesn't just crashes. I've seen some great stuff on these forums and i was hoping i could get a hand. I'm on a windows 7 64bit computer.
Tyvm
djready said:
First off i want to say hi to everyone and thank everyone for even looking at this thread. I've found some great stuff on this web site but so far nothing has worked for me so i figured i would put up a thread and see what i get back . First off i have an HTC one m7 from sprint. What im trying to do is unlock bootloader root it and sim unlock it. But im am stuck on the first step of my plan. Connecting the HTC one to the computer lol. Htc one has android 4.4.2 running htc sense 5.5. When i plug it in to the computer sometimes i wont get nothing like no noise saying that its plugged in and trying to get drivers. Other times if im lucky i look on my computer and it shows up as a cd drive but when i click on it i get nothing it says insert disc. These is what i have tried so far: htc driver 4.01.001, htc_bmp usb driver x64 1.0.5375, about five usb cables even an actual htc one cable. tried to connect it with other computers, htc sync, different usb port. I think thats everything lol. Oh and also on my ubuntu laptop but it doesn't show up. At this point im pretty disappointing at the device and kinda want to break it lol. I tried using weaksauce to see if it would work for me and it doesn't just crashes. I've seen some great stuff on these forums and i was hoping i could get a hand. I'm on a windows 7 64bit computer.
Tyvm
Click to expand...
Click to collapse
... Connect you Phone with PC and go to Device Manager of your Windows and see if there is anything with the exclamation sign or question mark. and BTW do you get notification on your phone that it is connected to PC ...
Devilish_Angel said:
... Connect you Phone with PC and go to Device Manager of your Windows and see if there is anything with the exclamation sign or question mark. and BTW do you get notification on your phone that it is connected to PC ...
Click to expand...
Click to collapse
When i go to device manager nothing shows up with exclamation mark. Yeah it shows usb connected it charges the phone. Sometimes i also get a notification on the phone saying that if the htc sync manager doesn't show up to get it off the website which i have done before with no result.
This may sound crazy, but have you tried using a different USB cable? They tend to get damaged over time, especially at the ends.
Also, what does the windows Device Manager say you've plugged in?
sauprankul said:
This may sound crazy, but have you tried using a different USB cable? They tend to get damaged over time, especially at the ends.
Also, what does the windows Device Manager say you've plugged in?
Click to expand...
Click to collapse
I have used a few cables like maybe around 5 and a oem cable from htc. It doesn't display anything different when it pluged in like it doesn't even recognize it.
djready said:
I have used a few cables like maybe around 5 and a oem cable from htc. It doesn't display anything different when it pluged in like it doesn't even recognize it.
Click to expand...
Click to collapse
Uninstall everything HTC.
Reboot PC.
Install these drivers
Plug phone in and let the drivers install (drivers will install while booted to OS,recovery,and fastboot)
Still not recognized? (If you are using Windows 8.1 this will most likely not work, unless you hboot is 1.55 or 1.56)
On your PC go to device manager and find your phone(usually M7WLS), right click and select properties
Select the driver tab
Select update driver
Select browse my comp
Let me pick
Look for ADB USB device or similar should be one of the first couple choices
Select MyHTC install and you should be good
After i installed the drivers when i go to device manager the phone is not listed on there. The only evidence that i have when i plug the phone is on the computer it shows up as a cd drive but it doesn't let me edit the driver for it.
djready said:
After i installed the drivers when i go to device manager the phone is not listed on there. The only evidence that i have when i plug the phone is on the computer it shows up as a cd drive but it doesn't let me edit the driver for it.
Click to expand...
Click to collapse
Did you install both drivers?
HTCDriver_4.2.0.001 and the BMP driver that matches your PC's OS?
BD619 said:
Did you install both drivers?
HTCDriver_4.2.0.001 and the BMP driver that matches your PC's OS?
Click to expand...
Click to collapse
Sadly yes i have installed them uninstalled them restarted computer and done it again with no luck.
djready said:
Sadly yes i have installed them uninstalled them restarted computer and done it again with no luck.
Click to expand...
Click to collapse
Check PM
BD, you're always serving up the best. Great asset to this community.
Sent from my EVO 4G LTE using XDA Premium 4 mobile app
How to move app to sd on core I8262 monster built 3?
Sent from my GT-I8262 using xda app-developers app
HTC One M7 same problem!
I was following along until the moderator sent the other guy a PM and the forum kinda died! What was the outcome of this! Was there a solution? I'm in the same exact boat. Thank you for all the great information! :good:
pwncbubr said:
I was following along until the moderator sent the other guy a PM and the forum kinda died! What was the outcome of this! Was there a solution? I'm in the same exact boat. Thank you for all the great information! :good:
Click to expand...
Click to collapse
Nope nothing happened he tried everything that i had tried and i got nothing. I still have the phone but i cant do anything with it because it doesn't connect to the computer.
djready said:
Nope nothing happened he tried everything that i had tried and i got nothing. I still have the phone but i cant do anything with it because it doesn't connect to the computer.
Click to expand...
Click to collapse
Ok, dang. Well my next plan is to open the phone and replace the charging port. I'm hopeful this will be the final solution.
pwncbubr said:
Ok, dang. Well my next plan is to open the phone and replace the charging port. I'm hopeful this will be the final solution.
Click to expand...
Click to collapse
Let me know how that goes for you i still have that phone its in great condition but i dont want to get rid of it.
djready said:
Let me know how that goes for you i still have that phone its in great condition but i dont want to get rid of it.
Click to expand...
Click to collapse
pwncbubr said:
Ok, dang. Well my next plan is to open the phone and replace the charging port. I'm hopeful this will be the final solution.
Click to expand...
Click to collapse
Go into settings>Developer options> turn on d options and also turn on USB debugging. That will let you access your phone from the computer.:laugh:
Tried that too...
pwncbubr said:
Ok, dang. Well my next plan is to open the phone and replace the charging port. I'm hopeful this will be the final solution.
Click to expand...
Click to collapse
Just figured I'd chime in for anyone like me who also runs into this thread(I realize it's a few months old now)...
Was having the same exact issue with my HTC One m7...Plugged the phone in tons of times over the year I had it, never once had a issue...all of a sudden one day I get this USB not recognized(if Im lucky usually nothing happens)...So I plug in my other M7 ..it shows up instantly...tried everything as well....Finally got a brand new port put in.....STILL nothing....talk about frustrating...this was a month ago...
Just got a Max m7. ...nothing same USB not recognized...same phone charges fine but nothing registers on the phone as being plugged in. I gotta wonder if this is a 4.4.2 issue?? Any ideas anyone , any solutions (btw all of these previously mentioned phones are bone stock, never rooted, unlocked, or anything...I tried hard reset on both, cleaned the ports , installed brand new port on one, still nothing. Something ain't right here.
bevoosted said:
Just figured I'd chime in for anyone like me who also runs into this thread(I realize it's a few months old now)...
Was having the same exact issue with my HTC One m7...Plugged the phone in tons of times over the year I had it, never once had a issue...all of a sudden one day I get this USB not recognized(if Im lucky usually nothing happens)...So I plug in my other M7 ..it shows up instantly...tried everything as well....Finally got a brand new port put in.....STILL nothing....talk about frustrating...this was a month ago...
Just got a Max m7. ...nothing same USB not recognized...same phone charges fine but nothing registers on the phone as being plugged in. I gotta wonder if this is a 4.4.2 issue?? Any ideas anyone , any solutions (btw all of these previously mentioned phones are bone stock, never rooted, unlocked, or anything...I tried hard reset on both, cleaned the ports , installed brand new port on one, still nothing. Something ain't right here.
Click to expand...
Click to collapse
Did you try using another USB cable?
Absolutely...
StormyNight said:
Did you try using another USB cable?
Click to expand...
Click to collapse
Yes, definitely... I have around 15 usb cables, half oem Samsung, the other half oem HTC, and a Blackberry cable...I have been flashing phones to Boost Mobile for the past five years (which is why I keep so many cables) because often for some odd reason cables , for no apparent reason, will work fine on one phone & not the other. Also, that's why I'm confident in saying that based off my experience with so many HTC devices, and never having this issue with any other device except for the HTC One..
That it appears to me to be a issue with Sense 5.5 - 6 4.4.2 HTC android versions. I never had this problem till I started seeing phones doing it that all had that in common(including one of my own m7's that I got when it first came out, hooked it up to a pc countless times(managing the memory ) over the first year I had it...Never had a issue connecting to the pc.Once it was updated to Sense 6 the problem started. Now I'm not saying it happens w/ every device , my other M7 is running 6 and connects just fine...but the other day I got a m7 Max, doing the samething, and running 6...
Of course , I guess it could just be some coincidence... but my educated guess is that it's some error in the Sense 6 that can occur randomly.

[Q] Mac, Windows, Ubuntu Won't Recognize Phone

After having this phone for a little over a year, I have finally decided to enjoy the world of root once again. The only probably is that I have been banging my head against the wall all day trying to figure out why none of my computers will recognize my phone when it is connected.
I am 100% stock right now.
Any and all help would be greatly appreciated.
dansmith_13 said:
After having this phone for a little over a year, I have finally decided to enjoy the world of root once again. The only probably is that I have been banging my head against the wall all day trying to figure out why none of my computers will recognize my phone when it is connected.
I am 100% stock right now.
Any and all help would be greatly appreciated.
Click to expand...
Click to collapse
Have you installed the latest HTC drivers? You can download them from http://forum.xda-developers.com/showthread.php?t=2217396
StormyNight said:
Have you installed the latest HTC drivers? You can download them from http://forum.xda-developers.com/showthread.php?t=2217396
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@StormyNight - Thanks for this. I tried that and still no luck. I might try a hard reset and see if that works.
dansmith_13 said:
@StormyNight - Thanks for this. I tried that and still no luck. I might try a hard reset and see if that works.
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I hate to be that guy, but I'm going to be that guy. I tried installing the drivers on a Win7 machine, even did a factory reset on the phone. I have tried using multiple cables, but still am not having any luck.
Has anyone else had this problem and been able to resolve it? I am tempted to go to Sprint and see if they will replace it and try my luck with getting one that hasn't been updated yet.
dansmith_13 said:
I hate to be that guy, but I'm going to be that guy. I tried installing the drivers on a Win7 machine, even did a factory reset on the phone. I have tried using multiple cables, but still am not having any luck.
Has anyone else had this problem and been able to resolve it? I am tempted to go to Sprint and see if they will replace it and try my luck with getting one that hasn't been updated yet.
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I've never experienced this, but I've heard that some cables can only handle charging the phone but not doing data transfers between the phone and the PC. Is the phone getting charged when connected to the computer? Also, is the phone getting charged normally (via outlet/AC)?
It might be that the phone's faulty - in that case just factory reset your phone, make sure it's S-ON, unrooted, on stock ROM, completely wiped etc, and take it back to Sprint.
I'd suggest towelroot to root your phone easily without a computer, but since the newer HTC phones have /system write-protected, it won't work. Give it a try though anyways - it won't affect anything.
StormyNight said:
I've never experienced this, but I've heard that some cables can only handle charging the phone but not doing data transfers between the phone and the PC. Is the phone getting charged when connected to the computer? Also, is the phone getting charged normally (via outlet/AC)?
It might be that the phone's faulty - in that case just factory reset your phone, make sure it's S-ON, unrooted, on stock ROM, completely wiped etc, and take it back to Sprint.
I'd suggest towelroot to root your phone easily without a computer, but since the newer HTC phones have /system write-protected, it won't work. Give it a try though anyways - it won't affect anything.
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It charges when connected to the computer, but when I connected it to my Car Dock this morning it told me that it couldn't charge it. This was using the HTC Card Dock specific for my HTC One.
I'll be taking this in to the Sprint Store to see if they will order me a replacement, or can show me where I am going wrong.
dansmith_13 said:
It charges when connected to the computer, but when I connected it to my Car Dock this morning it told me that it couldn't charge it. This was using the HTC Card Dock specific for my HTC One.
I'll be taking this in to the Sprint Store to see if they will order me a replacement, or can show me where I am going wrong.
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Yeah then I'm almost positive it's your HTC One that has a problem.
StormyNight said:
Yeah then I'm almost positive it's your HTC One that has a problem.
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I had the same problem with my HTC. I took it into Sprint, it ended up being an issue with my phone. They replaced it and problem solved

[Q] Z1 won't connect to wifi

Hi
I have a Z1, which has a trouble connecting to wifi.
If I Connect it, og to work, and come back, the phone will not Connect to wifi. Actually the refresh button ain't responding at all...
Why does this happen? I've not rooted the phone!
Thanks for the help!
Did you try restarting your phone? Otherwise, try repairing your phone with sony pc companion.
Themaniacboy said:
Did you try restarting your phone? Otherwise, try repairing your phone with sony pc companion.
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Yes, i've tried. And then it works, but it stops working when I get back from work.
By the way, did you make sure the wifi problem is specific to your phone only?
If not, check to see if other devices have this same problem too.
Also try turning off wifi location in battery settings might work, i've had earlier problems with that on another phone.
If all above doesn't work, try reflashing your firmware with flashtool.
I hope there's something that will help you.
Themaniacboy said:
By the way, did you make sure the wifi problem is specific to your phone only?
If not, check to see if other devices have this same problem too.
Also try turning off wifi location in battery settings might work, i've had earlier problems with that on another phone.
If all above doesn't work, try reflashing your firmware with flashtool.
I hope there's something that will help you.
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Tanks for the answers. No it is just this phone. My other Note 3 is working all good.
I think I've turned it off. But I will check.
I will be reflashing this weekend! Hopeless!

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