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Sonys answer. Removal of the anti shatter film.

Was reading it last night on the Vodafone Australia Google + page.
Be warned, also warranty maybe different in your country. Confirm with Sony in your country
SS below
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Unbelievable.
They create a glass phone and cover it in plastic

Still looks and performs much better without it. I'm happy i removed mine.

It only breaks warranty if the damage is a consequence of you removing the film.
Meaning if your screen shatters you can't say I want a replacement because you removed the protective layer (but you wouldn't get a replacement even with the protector on anyway).
Total baloney, loads of people removed theirs from other Xperias and had no trouble whatsoever. The Z is no different.
Glad I did it, screen feels so much nicer to the touch.

lloydbf said:
It only breaks warranty if the damage is a consequence of you removing the film.
Meaning if your screen shatters you can't say I want a replacement because you removed the protective layer (but you wouldn't get a replacement even with the protector on anyway).
Total baloney, loads of people removed theirs from other Xperias and had no trouble whatsoever. The Z is no different.
Glad I did it, screen feels so much nicer to the touch.
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Yes, screen feels a lot better. And... Phone looks better too, which is why i bought it partly for. For the look and design. (+performance too) :highfive:

Nothing there that is not already obvious, if you remove the film and then drop the phone causing the screen to crack of course it won't be covered under warranty, but then even if the film was on and the same thing happened, that wouldn't be under warranty anyway.
The only slight problem is if you do as they say and break the waterproof sealant while removing the film and then decide to drop the phone in water, but you'd have to be pretty clumsy to remove it that viciously!
So if you want the film removed go ahead and enjoy the different look and feel, I'm pretty sure most of us are going to be careful with our phones all the same

I'm just curious as to whether anyone thinks leaving the film on might slightly reduce the chance of the glass cracking to start with.
I doubt it, and if it did surely the difference would be minute.
Sent from my Xperia Z using Tapatalk

Drop with layer = contained crack, replacement via insurance.
Drop without layer = crack & shatter, replacement via insurance.
Remove it, it looks/feels sooooo much better without.

Decided to remove both films - glad I did!
Phone look indeed much better, doesn't attract dust, less fingerprints, better responsiveness and even better screen IQ.
:good:

But the Sony Logo will be gone if you remove it, right?
Won't there be much more Fingerprints on it? Heared the Screen doesnt have an oleophobic coating?

Neither does the film.

Paddiii said:
But the Sony Logo will be gone if you remove it, right?
Won't there be much more Fingerprints on it? Heared the Screen doesnt have an oleophobic coating?
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no, sony logo will be part of the glass. someone else confirmed it in the other thread. the photos you see online are the pre production models.
btw, most companies saying stuff like it may or will void your warranty when you removed it and blah blah.....sometimes they just want to scare you. They dont want you to remove it so they dont have to deal with it. just saying ~

LitoNi said:
no, sony logo will be part of the glass. someone else confirmed it in the other thread. the photos you see online are the pre production models.
btw, most companies saying stuff like it may or will void your warranty when you removed it and blah blah.....sometimes they just want to scare you. They dont want you to remove it so they dont have to deal with it. just saying ~
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Really ? i saw some pic. showing no Sony logo after Removal !!!!

LitoNi said:
no, sony logo will be part of the glass. someone else confirmed it in the other thread. the photos you see online are the pre production models.
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I haven't seen anyone say that, every single post I've seen where people say they've removed it say the logo has come off on their new phones...

My SONY logo came off with/was printed on the pre applied layer.
Not bothered.

I removed it on the back.
It feels much better now, but there are much much more fingerprints visible
I dont want to imaging how bad his would be for the front

itsmemuffins said:
Unbelievable.
They create a glass phone and cover it in plastic
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Click to collapse
Read with understanding...
They will not repair your device if you take it off and damage the phone in a way that is a direct result of that...
If the internal hardware is faulty, they won't look at your screen and repair the phone.
If you'll damage the screen though ( crack, broken glass pieces damaging the screen itself etc ) and have the film removed - they'll most likely deny your claim.
If you decide to take a safety measure off - don't blame Sony if you damage this particular part. It's obvious, it's understandable, it's perfectly fair.

Akiainavas said:
Read with understanding...
They will not repair your device if you take it off and damage the phone in a way that is a direct result of that...
If the internal hardware is faulty, they won't look at your screen and repair the phone.
If you'll damage the screen though ( crack, broken glass pieces damaging the screen itself etc ) and have the film removed - they'll most likely deny your claim.
If you decide to take a safety measure off - don't blame Sony if you damage this particular part. It's obvious, it's understandable, it's perfectly fair.
Click to expand...
Click to collapse
Dropping & cracking a screen isn't covered by warranty anyway.
It's accidental damage, not faulty equipment.
Therefore, removed or not, it's a repaired screen or replacement Z either out of your own pocket or via insurance.

Guys you are missing the point here. If you break the screen with or without plastic film warranty won't cover repairs in either case, but it will be much easier to shatter screen without protective film. Same amount of force which is enough to shatter unprotected screen won't be enough to shatter screen with film on it.
Sent from my C6603 using Tapatalk 2

Mr. Corny said:
Guys you are missing the point here. If you break the screen with or without plastic film warranty won't cover repairs in either case, but it will be much easier to shatter screen without protective film. Same amount of force which is enough to shatter unprotected screen won't be enough to shatter screen with film on it.
Sent from my C6603 using Tapatalk 2
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Click to collapse
I thought the film had no effect on its force resistance, just that the shards if broken will be kept safe and not shatter everywhere.
Sent from my Xperia Z using Tapatalk

Worth lost sony logo?

Xperia z1 have a screen protetor, some people said than after take away screen is better, anyone already try?
Sent from my C6903 using xda app-developers app

matheus_sc said:
Xperia z1 have a screen protetor, some people said than after take away screen is better, anyone already try?
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Click to collapse
you can ask this guy in the comments:
http://www.youtube.com/watch?v=Pzxq-90NUIY

matheus_sc said:
Xperia z1 have a screen protetor, some people said than after take away screen is better, anyone already try?
Sent from my C6903 using xda app-developers app
Click to expand...
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I removed the original screen protector and bought a new one on ebay. Definently less fingerprints.

Lucian5800 said:
I removed the original screen protector and bought a new one on ebay. Definently less fingerprints.
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Click to collapse
I will do that, thanks for that.
Sent from my C6903 using xda app-developers app

Lucian5800 said:
I removed the original screen protector and bought a new one on ebay. Definently less fingerprints.
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Click to collapse
How you remove the stock protector?
Like the guy from the video with scalpel or another way?
I'm afraid not to damage the screen while I removing it

I don. t get why would anyone remove Sony shatter proof screen protector...
I just don't, there won't be any real difference in screen quality. Only difference is that you will loose some protection. And if you are worried about fingerprints, oh please. Just put another screen protector on top of it..

DefunctiO said:
I don. t get why would anyone remove Sony shatter proof screen protector...
I just don't
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Click to collapse
Because is shattered?

matheus_sc said:
Xperia z1 have a screen protetor, some people said than after take away screen is better, anyone already try?
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
I took it off both my Z and Z1. The sony ASF has an adhesive on it which I think affects screen quality I mean how can't it. I find I have better contrast without them. Plus the phone looks more monolithic without the sony logo. But there have been discussion about loss of warranty once you remove it.

bodson66 said:
I took it off both my Z and Z1. The sony ASF has an adhesive on it which I think affects screen quality I mean how can't it. I find I have better contrast without them. Plus the phone looks more monolithic without the sony logo. But there have been discussion about loss of warranty once you remove it.
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i already do'nt warranty, so for you is better?

matheus_sc said:
i already do'nt warranty, so for you is better?
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I found it to be better, but I'm not saying its a huge difference but i do find it to be better

I'm really close to removing mine. It scratches so easily! Never had a phone that got this many scratches in a week and it's not like i'm doing anything out of the ordinary with it.
Why put super tough glass on the phone and then cover it with a film that scratches?

white lie said:
I'm really close to removing mine. It scratches so easily! Never had a phone that got this many scratches in a week and it's not like i'm doing anything out of the ordinary with it.
Why put super tough glass on the phone and then cover it with a film that scratches?
Click to expand...
Click to collapse
you are not alone, many of us have wondered why they do this. Every other manufacturer seems to have this anti shatter built into their screens. I'm not sure if its because sony doesn't use gorilla glass or some thing. The only this to remember that after you remove it the glass doesnt have an oleophobic coating. The ASF also leave a kind of stick residue. I use nail polish remover to get it all off. Then put a glass screen protector over top of it to give the that coating.
---------- Post added at 08:28 PM ---------- Previous post was at 08:27 PM ----------
bodson66 said:
you are not alone, many of us have wondered why they do this. Every other manufacturer seems to have this anti shatter built into their screens. I'm not sure if its because sony doesn't use gorilla glass or some thing. The only this to remember that after you remove it the glass doesnt have an oleophobic coating. The ASF also leave a kind of stick residue. I use nail polish remover to get it all off. Then put a glass screen protector over top of it to give the that coating.
Click to expand...
Click to collapse
Also my Xperia ZL when I took it off still had the sony logo etched on so same question why sony why

Do you know if the back anti shatter film also has Sony logo on it?
Sent from my C6903 using Tapatalk

I'm interested too. I do not think will void the warranty unless you destroy your screen.
My question is, once you remove it what will you apply on your screen? I tried every good film screen protectors and no one is really oleophobic and without reducing the screen quality. Also seems on the market there aren't films or tempered glass without holes for the camera and sensors which I think is very annoying since they'll become dust magnets. Suggestions?
Sent from my C6903 using XDA Premium 4 mobile app

I removed Sony SP from my Xperia S and I didn't get anything...
No better contrast, not even better or precise touch.
But XS don't have Sony logo on SP it's on the glass... I just applied invisible screen protector from eBay (applying with water) and I still use that phone...
But I won't peel SP from Z1 - I just applied same protector (Invisible SP) front and will soon apply one to back and it's awesome...
For me, there's no reason for peeling original SP down...
Sent from my Z1

matheus_sc said:
Xperia z1 have a screen protetor, some people said than after take away screen is better, anyone already try?
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
If anything goes wrong in the future and you have to send back your device to customer service they'll say that warranty is lost... or they'll charge you extra money.
Personaly I bought Muvit Matt screen protection and I have no more fingerprint, the feeling is different from, for example, the Spigen Crystal Clear one which has a good feeling when touching the screen but with its fingerprint counterpart!
matheus_sc said:
i already do'nt warranty
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Click to collapse
If you say that because of BL unlock then it is not sure warranty is 100% lost Sony' s unlock BL website says :
Please note that you may void the warranty of your device and/or any warranty from your operator if you unlock the boot loader
Click to expand...
Click to collapse
I know it's sounds weird that removing a plastic layer (which is a kind of physical protection) will void warranty and not totally for a bootloader unlock but that's their position for now...

babylonbwoy said:
If anything goes wrong in the future and you have to send back your device to customer service they'll say that warranty is lost... or they'll charge you extra money.
Personaly I bought Muvit Matt screen protection and I have no more fingerprint, the feeling is different from, for example, the Spigen Crystal Clear one which has a good feeling when touching the screen but with its fingerprint counterpart!
If you say that because of BL unlock then it is not sure warranty is 100% lost Sony' s unlock BL website says :
I know it's sounds weird that removing a plastic layer (which is a kind of physical protection) will void warranty and not totally for a bootloader unlock but that's their position for now...
Click to expand...
Click to collapse
This is untrue
I have returned my xperia T phone for a cracked screen after taking off the factory fitted screen protector and I got replacement with no questions asked
This is in the UK
I have also never seen it written on a sony website or contract that this will void warrenty

gregbradley said:
This is untrue
I have returned my xperia T phone for a cracked screen after taking off the factory fitted screen protector and I got replacement with no questions asked
This is in the UK
I have also never seen it written on a sony website or contract that this will void warrenty
Click to expand...
Click to collapse
We asked a Sony rep (or a community manager) in french forum and that's what he told us.
Now I guess it depend on the service center or the country.
Also I don't know if it is the same policy for T and the Z line (waterproof, all glass etc) ?
Anyway maybe I'm wrong but I still won't take the risk.

babylonbwoy said:
We asked a Sony rep (or a community manager) in french forum and that's what he told us.
Now I guess it depend on the service center or the country.
Also I don't know if it is the same policy for T and the Z line?
Anyway maybe I'm wrong but I still won't take the risk.
Click to expand...
Click to collapse
yes, it may be country specific but I have the same contract on my Z1 as I did with my T
Plus unlocking the bootloader definitely voids warranty so if you have done that you may as well take it off

I asked on sony xperia twitter account, we'll see if they reply.
For the BL I just report what's on their site, the use of "may void" is different of just "void", I guess they have a tons of advocates who carefully pays attention to each word used on their site.
I remember a while back reading something about Arc S (here on XDA) where they said that if the repair has nothing to do with the BL unlock then the warranty still works.
If your T was unlocked and they repaired the screen for free that means warranty worked even if the screen has nothing to do with BL unlock...?

[Q] Removing ASF Repercussions

Hi everyone. I recently got a Z1 but after a few weeks, I've got several micro-scratches. Nothing serious, however, I recently noticed a big scratch on my screen. I can tolerate it but it's really annoying. I'm thinking of removing the Anti-Shatter Film (ASF) that Sony placed on the phone, but I need to know if I will also lose the phone's water-resistance or any other thing that I need to know if ever I plan to remove the ASF? Btw, I also plan to put a decent screen protector once I remove the ASF.
PS. I know that I will void my warranty if I do this. Wouldn't matter since I rooted my phone already.

It won't void your warranty, neither does rooting.
It won't affect water proofing either
Sent from my C6903 using XDA Premium 4 mobile app

Also..
- It will lose the Sony logo (front only)
- It will lose oleophobic properties
- In some cases (like mine), touchscreen becomes oversensitive and registers multiple touches. This issue is fixed applying a screen protector.

Crooked phone

Hello, on another forum I found such a case :
http://screenshooter.net/1584601/veayras
http://screenshooter.net/1584601/atalksx
http://screenshooter.net/1584601/ddrofvu
http://screenshooter.net/1584601/okybuai
At the forum posted that phone normally working. Sony refused to guarantee
What to do with this? I have new phone and can I put my phone in pants pocket ?
Its link to polish forum: http://forum.android.com.pl/f867/krzywy-telefon-dosa-ownie-352418/

I dont understand the problem.. Perhaps you can share some more info since I cant read polish..

My problem: I dont know whether this is a defect in the model, and I'm afraid that it is going to happen with my phone. It is a strange phenomenon.

What is the defect. Like I said I cant read a thing on that website

Can you use google translate? I cant say this better ;(. For me defect this phone is "easy to bend" sorry for language.

Holy cow that's a serious issue if that happens when just in your pocket.
I carry mine only in my pocket too, no case, and its perfectly fine.
Can you post some pics with the phone face down, I would like to see how big the gap is.
Sent from my C5303 using XDA Premium 4 mobile app

Its not my phone, the difference is about 3mm

How on earth is that possible. A phone that has bend?

I dont know what to do with this phone

Why is did not repaired yet? You cant work with this phone like this?

That is not a normal defect. Return to Sony for Repair or swap. You must wear really tight pants for that to bend
Sent from my C5303 using Tapatalk

zolaisugly said:
That is not a normal defect. Return to Sony for Repair or swap. You must wear really tight pants for that to bend
Sent from my C5303 using Tapatalk
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I don't think it's that the pants were tight, something's wrong with the aluminium I guess. This really don't look good at all..

OK now I'm paranoid, my phone has a slight rock when it's face down on a flat surface. The movement less than a millimetre, so I hope that's just a natural manufacturing variance...

First time in my life I see a Xperia Phone curved!
You better get it to sony center!

no aluminium body can bend just like that if we keep phone in pockets
this is manufacturing defect
is it brought with warranty or without warranty??
because when i got one without warranty, i paid less but it has some serious defects on its body!!

I hope Xperia SP doesn't earn the nickname banana phone.
Of maybe it is Sony showing Samsung and LG how a real curved phone should be?

Does Sony warranty cover this?

I fell down recently and got a very small chip on my phone's side panel. Any idea if sony's warranty covers this damage? My phone is 3.5 months old.
View attachment 2538584

ravi_buz said:
I fell down recently and got a very small chip on my phone's side panel. Any idea if sony's warranty covers this damage? My phone is 3.5 months old.
View attachment 2538584
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No. No offence, but it was your fault that you fell down, not Sony's, sorry. Did it affect the phone in any other way except the look of it?
Sent from my Xperia Z1 using XDA Premium 4 mobile app

gallardo5 said:
No. No offence, but it was your fault that you fell down, not Sony's, sorry. Did it affect the phone in any other way except the look of it?
Sent from my Xperia Z1 using XDA Premium 4 mobile app
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I know its my fault . I am just asking because when they initially marketed this phone with glass back and aluminium sides, they said they will cover all physical warranty for 6 months and other things for 1 years. Wanted to know if its covered or not

I'm pretty sure warranty doesn't cover that, however they can fix that if you pay for the reparation

they will deny under physical warranty saying damage is too small

No, NO; nO, no warranty for you.

When getting a waterdamage, they will say that the flaps weren't closed and you will argue that they were closed, basically they will try to first blame it on your recklessness.

Accidental Damage Cover in India
If i'm not wrong there is accidental damage cover for 6 months in India. The T&C can be found here: http://www.sony.co.in/productcontent/570382/productcategory/mob-phone

In Australia, no form of physical damage is covered by warranty.
Warranty only covers things where the manufacturer is at fault, and clearly you are at fault not Sony.
Also, that scratch is ... not really noticeable haha, i had a million of those on my (now dead) Z1.

ravi_buz said:
I fell down recently and got a very small chip on my phone's side panel. Any idea if sony's warranty covers this damage? My phone is 3.5 months old.
View attachment 2538584
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No warranty is only for things that go wrong with your phone that were caused by a manufacturing fault. Ie: touchscreen issues. Dropping the phone, sitting on it or feeding it to your dog would be your fault. That being said if your phone does develop a fault they will more than likely fix the phone anyway, software related issues will be fixed and sent back, simple issues with hardware will also be fixed and the same phone sent back. But if its not cost effective then they'll just swap it for another one. Don't do anything silly though as its always down to them at the end of the day.
Sent from my C6903 using XDA Premium 4 mobile app