Losing Data when Roaming? - Sprint HTC One (M8)

When my phone roams, it basically locks my data up and I can't really use my phone until I reboot it. It's getting really annoying. I did a quick search and found one other person on the official sprint forum with the problem:
https://community.sprint.com/baw/mo...sprint.com/baw/api/core/v2/discussions/156137
Does anyone else have this problem?

Ph33zy said:
When my phone roams, it basically locks my data up and I can't really use my phone until I reboot it. It's getting really annoying. I did a quick search and found one other person on the official sprint forum with the problem:
https://community.sprint.com/baw/mo...sprint.com/baw/api/core/v2/discussions/156137
Does anyone else have this problem?
Click to expand...
Click to collapse
Yup, issues with this and towers that are not network vision complete but broadcasting LTE doing the same thing. A "fix" if you can call it that for losing data after roaming is to disable roaming, other than that I don't know what to tell you.

Related

restart after loss in service?

I just took a trip for the weekend and much of the area i travelled thru didnt have cell service. However I found that when my phone was in a cell service area it wasnt making calls. here is the scenario...
driving down the highway, my cell isnt finding a signal, it sets itself to the airplane setting & thus calls cant be made, my wife's curve has a signal & she's on the phone, so i turn the phone back on & try to make a call...it ends my calls before it rings. i try to wait to see if its a timing issue, 10 minutes lapses, wife still on phone, i try to make a call, no go.
i had to cut my phone off & cut it back on to get the phone to work?? it recognized a signal as i had 1 bar of signal reception on the tilt and my wife's curve had 2 bars. but it'd never start a call. i'd see that it said calling, 3-5 secs later it said call ended...
anyone have any idea as to why this would happen or why i'd be required to restart everytime i leave a cell service area & reenter one? any fixes? i searched for my title & found no results...
Are you on 3G or GSM when it fails? If it's on 3G, you could have that problem, try to switch to GSM only and see if it's better.
kilrah said:
Are you on 3G or GSM when it fails? If it's on 3G, you could have that problem, try to switch to GSM only and see if it's better.
Click to expand...
Click to collapse
well as far as i know we're not getting 3g until may...but i do drive towards a 3g network, so it may have been switching over to 3g prior to driving into the back country?
kilrah said:
Are you on 3G or GSM when it fails? If it's on 3G, you could have that problem, try to switch to GSM only and see if it's better.
Click to expand...
Click to collapse
i checked & the phone is actually set to gsm only already...so this cant be the issue. any other thoughts?
Wish I had an answer, but my phone does the same thing. I must reset the phone to get a signal
onemilehigh said:
Wish I had an answer, but my phone does the same thing. I must reset the phone to get a signal
Click to expand...
Click to collapse
what rom are you on? the 162 htc/att rom? bcuz i know now i am having a problem i wasnt before. because there is a building downtown that doesnt get cell service in it, and i frequent that building. i never had the issue on my original tilt on the 158 (i believe) rom, but this rma came w/ 162 rom & now im having the issue in that bldg too. which goes to further prove its not the 3g network theory. its just a matter of losing signal & then getting signal back where i am experiencing the issue.
thanks for any help.
onemilehigh said:
Wish I had an answer, but my phone does the same thing. I must reset the phone to get a signal
Click to expand...
Click to collapse
I had/have(?) the same problem. Called ATT and got a replacement. Hopefully this fixes it.
sharpja said:
I had/have(?) the same problem. Called ATT and got a replacement. Hopefully this fixes it.
Click to expand...
Click to collapse
please post the results...bcuz i hope i dont have to rma yet again!!!
stanGib said:
please post the results...bcuz i hope i dont have to rma yet again!!!
Click to expand...
Click to collapse
Today was day one with the new tilt and it didn't have the problem. However, my old one wasn't consistent one way or the other, either, so I'll have to give the new one some time.
(work for at&t) New phone will not fix this problem, nothin wrong w/ phone. U need to go to a local corp store and change the SIM and get someone who knows what they r doing so they put all of the SIM updates while plugged into the comp. OTA updates will never work w/o these initial updates.
I have an issue where i'm connected to the net (GPRS/hdspa) and occasionally i will lose the connection whislt the connection is still active..
No internet functions will work even when i reconnect
I have to then restart the phone to be able to use the internet again
Not the same issue but something similar
Same problem here. It is not possible to establish a 3G connection. If I set the BAND in the telephone Settings to GSM the connection is stable. If try to establish a 3g connection all further connection trys will fail.
I already changed my Kaiser, it did not help.
Update:
T-mobile will sent me a new sim card. Hope this will help...

Is this the infamous Nexus 3G problem?

before I got my phone I read about all the 3G problems people were having.
when I first got my nexus, there were no issues at all. no dropped service or connection.
I'm in a 3G area (looked at tmobile coverage map) and I see no reason for this to be happening.
my phone will show that I have 3G connection (UMTS) but when trying to use anything that requires a connection, it fails.
on the other hand, HSDPA network works fine and so does EDGE.
I got my phone over a month ago and this hasn't started happening until recently.
I'm always on EDGE network now and if I'm not on EDGE, I have to be on HSDPA in order for me a to send messages or use data connection.
UMTS is broken and does not give connection. I want to call HTC and see if they can replace it but I don't think they'd do it.
anyone else have the 3G problem? I'm sure a lot do, but is it only with UMTS?
This is not the "3g issue" everyone talks about. This sounds like you are either having network issues in your area, or did you flash a new ROM to your phone recently?
RogerPodacter said:
This is not the "3g issue" everyone talks about. This sounds like you are either having network issues in your area, or did you flash a new ROM to your phone recently?
Click to expand...
Click to collapse
I had been on a CM test build and hadn't flashed a rom in a long time.
network issues isn't the problem because my friends G1 yesterday had 3G and I had EDGE.
I don't think it's my SIM card either, not even two years old.
I'm tempted to call HTC because this happened out of nowhere after a good month of no problems.
99% of the time it's a carrier issue.
When the number of users on a carrier grows or jumps on the carrier, the tower signal shrinks it's radius. And if you're in two competing tower areas, then your signal might drop/fluctuate because the phone is swapping between them.
Nothing the phone can do about it. It's probably your carrier issue.
how can that be when my friends right next to me have full bars and 3G while I'm on edge?
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dudebro said:
how can that be when my friends right next to me have full bars and 3G while I'm on edge?
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Click to expand...
Click to collapse
Change your settings to WCDMA only then.
I've tried and all I get is no connection or occasionally hsdpa.
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I have experienced something like this. I am unrooted and few weeks after having the phone I would see a 3g symbol but be unable to access any data. It has been very frustrating once but generally it kicks in again with a reboot.
A similar issue since installing froyo is that the stock browser wouldn't connect. Other browsers and applications could access data but the stock browser couldn't. It started again later but I now use xscope.
I love android but I hope that the continue to work on its stability because it could be improved
benjatt said:
I have experienced something like this. I am unrooted and few weeks after having the phone I would see a 3g symbol but be unable to access any data. It has been very frustrating once but generally it kicks in again with a reboot.
A similar issue since installing froyo is that the stock browser wouldn't connect. Other browsers and applications could access data but the stock browser couldn't. It started again later but I now use xscope.
I love android but I hope that the continue to work on its stability because it could be improved
Click to expand...
Click to collapse
so is your 3G working now? I'm just going to call HTC and see what happens.
I've tried WCDMA only, flashing a radio, and anything I can find on the web but no luck.
dudebro said:
so is your 3G working now? I'm just going to call HTC and see what happens.
I've tried WCDMA only, flashing a radio, and anything I can find on the web but no luck.
Click to expand...
Click to collapse
Have you tried modifying your build.prop? If not, do a quick search and see if modifying it helps...
chowlala said:
Have you tried modifying your build.prop? If not, do a quick search and see if modifying it helps...
Click to expand...
Click to collapse
what should I search for? I'm not familiar with modding the build.prop.

Only getting 1X Data - Verizon

Hello:
I searched for a while on the forum and did not find any reoslution.
My N6 is from GPS with a cut SIM card, running custom ROM/kernel. Have had no data issues and have had LTE for a few weeks now with all running perfectly, but since yesterday I can only get 1X and occasionally 3G. I did not alter any of the cellular data settings.
I obviously cannot function with just 1X. I restored a few backups and played around with the cellular data settings. Nothing has worked. Can anyone assist with how this could be resolved? Is it a data settings issue?
HELP!
Many thanks!
darbylonia said:
Hello:
I searched for a while on the forum and did not find any reoslution.
My N6 is from GPS with a cut SIM card, running custom ROM/kernel. Have had no data issues and have had LTE for a few weeks now with all running perfectly, but since yesterday I can only get 1X and occasionally 3G. I did not alter any of the cellular data settings.
I obviously cannot function with just 1X. I restored a few backups and played around with the cellular data settings. Nothing has worked. Can anyone assist with how this could be resolved? Is it a data settings issue?
HELP!
Many thanks!
Click to expand...
Click to collapse
Might be time to go to a Verizon store and get a new Nano sim.
jawmail said:
Might be time to go to a Verizon store and get a new Nano sim.
Click to expand...
Click to collapse
I will head to Verizon as a last resort but wanted to see if any tricks/setting adjustments I could do for a fix. If anyone knows of anything that could resolve this please let me know.
Thanks.
darbylonia said:
I will head to Verizon as a last resort but wanted to see if any tricks/setting adjustments I could do for a fix. If anyone knows of anything that could resolve this please let me know.
Thanks.
Click to expand...
Click to collapse
You stated you didn't change anything so how could it be a settings issue?
akellar said:
You stated you didn't change anything so how could it be a settings issue?
Click to expand...
Click to collapse
Whereas I didn't alter any settings, sometimes things can just get glitchy and toggling settings or editing a build prop etc. can cause a fix.
So I was able to fix the issue and here is what I did (posting in case any other users encounter this issue):
1. Restored stock root backup
2. Had 1X
3. Went into cellular settings
4. Changed from global to LTE
5. Enabled the data roaming
6. Rebooted
7. Had 4G
8. Backed up for safety
9. Reflashed desired rom/kernel
10.4G remained.
Thanks...hoping this doesn't occur again.

Why turning flight mode on and off is required to get data?

Dr ketan m12 but I've had this issue with heaps of roms and even my old note3.
I'm with Vodafone Australia in a semi rural area but whenever I am away from wifi my hspda icon will show up as if I have a connection but when I try a website it never loads. I'll try a bunch of times and nothing.
Until I turn flight mode on and the off and then it goes straight away.
Really annoying, any ideas?
Maybe an issue with Wifi-cellular handover being buggy. Try turning this feature on/off and then see.
You mean smart network switch? Already off.
defroster said:
You mean smart network switch? Already off.
Click to expand...
Click to collapse
Does the connection work on other phones without issues? If so, then this could be resolved by resetting the network settings from the carrier. I've had similar issue on the S3 and resetting the settings from my carrier resolved it for some reason. I feel this has a good chance to work for you as well.
Does it occur on stock ROMs well?
Does your area get sufficient coverage for 3G/4G data? The phone will sometimes show that 3G/3.5G/4G data is available but may not necessarily work. I've seen this happen in out-of-town areas ofn Pakistan where cell towers are far apart. This wasn't much of an issue with urban areas for me.
How do you reset carrier network connection?
defroster said:
How do you reset carrier network connection?
Click to expand...
Click to collapse
Contact the carrier's customer care and ask them reset the network and send new settings to your phone.
That's what we do here but I'm sure it's more or less the same.

No Data while on Phone

Hello -
Has anyone encountered not getting data connection while on phone?
I'm using Trackfone network, and have T-Mobile and AT&T too and just noticed that for all 3, everytime im on phone i cant connect to my data
Using SM9500 variant from HK
is there any workaround for this?
Thank you so much
summerpastor said:
Hello -
Has anyone encountered not getting data connection while on phone?
I'm using Trackfone network, and have T-Mobile and AT&T too and just noticed that for all 3, everytime im on phone i cant connect to my data
Using SM9500 variant from HK
is there any workaround for this?
Thank you so much
Click to expand...
Click to collapse
That's normal...
Data will only stay active when you call on "Voice over LTE" (VoLTE), but this must be supported by your operator and activated for your subscription and/or phone.
Got it
Thank you so much, kinda crazy tho TBH but its good to know that its a normal thing.
Any workaround for the VOLTE thing? specially if its not supported by the network?
Thanks again appreciate it

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