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I went to a water park today and didn't realize I had my Nexus One in my pocket
When I finally realized it was all soaked and the screen won't turn on...Some water got under the screen as well...I quickly removed the battery and letting it air dry right now...
What other things should I do to try to rescue the phone? And how much would it cost to repair?
Got Rice?
put it in a bag of Rice..
i heard that absorbs moisture.
never tried it, but give it a shot.
cangri87 said:
put it in a bag of Rice..
i heard that absorbs moisture.
never tried it, but give it a shot.
Click to expand...
Click to collapse
Will definitely try...thanks for the advice
I would really want it to work...the phone is only 3 days old
most people swear by the rice trick, put it in a bag/container of rice for a full day or two then start worrying about repairs. Do it very quickly before the water dries in the phone and causes problems.
Yes, the rice trick, works I know for a fact. My old still working galaxy is proof, be sure to leave batt out
Rellikzephyr
-------------------------------------
Sent via the XDA Tapatalk App
i've dunked my nexus one three times now..
overnight in dry, uncooked rice did the trick everytime... a bit of humidity under the screen took a few days to dry up last time, but it's 100% like new now.
ctbear said:
What other things should I do to try to rescue the phone?
Click to expand...
Click to collapse
I wouldn't use the same battery after that , buy a new one !
rice works wonders
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If you have access to it, I heard it also helps to dunk it (while still wet) in pure alcohol (or ethanol or something like it) and letting that dry ... that is supposed to help against corrosion.
Might this be true?
nexusdue said:
If you have access to it, I heard it also helps to dunk it (while still wet) in pure alcohol (or ethanol or something like it) and letting that dry ... that is supposed to help against corrosion.
Might this be true?
Click to expand...
Click to collapse
Not pur alcohol, you go for Isopropyl Alcohol. What it does is helps the water to evaporate. I don't remember the exact way it works, but I work in IT and have done this to even save keyboards, phones and more. I mix the Isopropyl alcohol and rice, but I tend to take the device apart when doing such.
nexusdue said:
If you have access to it, I heard it also helps to dunk it (while still wet) in pure alcohol (or ethanol or something like it) and letting that dry ... that is supposed to help against corrosion.
Might this be true?
Click to expand...
Click to collapse
I read this some time ago, but have never had the chance to test it.
IIRC, the idea wasn't to just "dunk" it, but rather submerge the device for a while (how long??) so that the water is thoroughly displaced, then remove the device and let the alcohol evaporate.
/shrug/
Thanks for all the suggestions, really appreciate it!
I'm doing the rice bag trick right now, should i immerse the whole phone (battery and back cover out) into the rice?
I'm not sure how long the water has been inside the phone before I found out, so hopefully it still works....finger crossed
cangri87 said:
put it in a bag of Rice..
i heard that absorbs moisture.
never tried it, but give it a shot.
Click to expand...
Click to collapse
This worked with my RAZR!
Update:
I left the phone in a rice bag for ~15 hours, then when I plug in the battery the phone keeps constantly vibrating and the trackball glows red permanently...nothing shows up on the screen
I guess I will have to send it back to HTC
ctbear said:
Update:
I left the phone in a rice bag for ~15 hours, then when I plug in the battery the phone keeps constantly vibrating and the trackball glows red permanently...nothing shows up on the screen
I guess I will have to send it back to HTC
Click to expand...
Click to collapse
15 hours is not enough... Rice isn't magic, it's just a dessicate, and dessication takes a long time. Swap out the rice, seal it up in tupperware, and put it in the sun. Even with the rice I bet you'll see some condensation in the tupperware. Dry it out, change rice again, repeat until it's bone dry.
Don't plan on even TRYING to turn on the phone again for 2-3 days. And as someone already said, your battery is most likely shot at this point regardless. Not sure if the N1 will turn on without a battery or not, but I'd try it to see what happens. But not before 2-3 days from now, assuming you've achieved a bone-dry tupperware container as above.
khaytsus said:
15 hours is not enough... Rice isn't magic, it's just a dessicate, and dessication takes a long time. Swap out the rice, seal it up in tupperware, and put it in the sun. Even with the rice I bet you'll see some condensation in the tupperware. Dry it out, change rice again, repeat until it's bone dry.
Don't plan on even TRYING to turn on the phone again for 2-3 days. And as someone already said, your battery is most likely shot at this point regardless. Not sure if the N1 will turn on without a battery or not, but I'd try it to see what happens. But not before 2-3 days from now, assuming you've achieved a bone-dry tupperware container as above.
Click to expand...
Click to collapse
Well I've already tried to turn the phone on (as noted in my previous post)...call me impatient or anxious but I don't have a backup phone
I might have fried my phone in this case...I called HTC this morning and they informed me that a motherboard replacement will cost $196, plus any other costs to repair potential broken parts
Pretty pricey especally for a new phone...lesson learned
ctbear said:
Update:
I left the phone in a rice bag for ~15 hours, then when I plug in the battery the phone keeps constantly vibrating and the trackball glows red permanently...nothing shows up on the screen
I guess I will have to send it back to HTC
Click to expand...
Click to collapse
No doubt fried it. I've done it before also don't feel bad.
ctbear said:
Well I've already tried to turn the phone on (as noted in my previous post)...call me impatient or anxious but I don't have a backup phone
I might have fried my phone in this case...I called HTC this morning and they informed me that a motherboard replacement will cost $196, plus any other costs to repair potential broken parts
Pretty pricey especally for a new phone...lesson learned
Click to expand...
Click to collapse
You might be surprised, if patient.. My wife knocked an old cell into the toilet while getting into the shower a few years ago, so it had a good long soak before she noticed it while getting ready for work.
I removed the battery and basically just ziplock bagged it with desiccant and let it sit over the weekend. Several times the baggy had condensation, so I would swap out the desiccant and such. After about two days of this, I left it a day beyond when the bag stayed dry. For giggles I popped off the back after this and inside the phone was STILL a little wet in spots, so I left it for another two days.
Phone turned right on, although battery warnings and shut down within 30s. New battery and good as new.
beermantm said:
No doubt fried it. I've done it before also don't feel bad.
Click to expand...
Click to collapse
I always baby my devices...was careless this time. I feel it now
khaytsus said:
You might be surprised, if patient.. My wife knocked an old cell into the toilet while getting into the shower a few years ago, so it had a good long soak before she noticed it while getting ready for work.
I removed the battery and basically just ziplock bagged it with desiccant and let it sit over the weekend. Several times the baggy had condensation, so I would swap out the desiccant and such. After about two days of this, I left it a day beyond when the bag stayed dry. For giggles I popped off the back after this and inside the phone was STILL a little wet in spots, so I left it for another two days.
Phone turned right on, although battery warnings and shut down within 30s. New battery and good as new.
Click to expand...
Click to collapse
I will see how it goes in a couple days Thanks
Just bought it a week ago and wanted to test it underwater capabilities. With all lids closed tightly, seems like my phone still acts like a ballast tank rather than a submarine...
Edit: I wasn't clear enough on this: I tested the phone under 10cm deep, calm, cold water (in a small bucket) for 15 seconds. Results are: http://imgur.com/a/p5c3q#5
I'm thinking that it's taking water from the second microphone hole which is on the back of the phone, then it gets vaporized (very slowly, takes about 2-3 hours) by the heat. Water vapor can be seen condensing on the internal side of the back camera's glass cover...
I contacted with Sony Turkey and they informed me that the getting water inside the phone is actually a "customer error" and it also breaks the warranty. Great Quality Assurance and Great Customer Care. Way to go Sony...
Even though I assume that there was water in the phone, it kept working and still going on. Atleast Sony engineers do their job good.
Good thing that I also contacted the importer of the phone and he promised me atleast a replacement or a full refund.
Are there anybody else got a faulty phone too or am I the unluckiest XZ owner on Earth?
Search and thy shall find the answer.
Dsteppa said:
Search and thy shall find the answer.
Click to expand...
Click to collapse
I did. Are you sure that you got my problem? I'm telling that water easily gets inside my phone and I'm asking if other people has this kind of problem too.
Thank you for your reply though.
canerpense said:
I did. Are you sure that you got my problem? I'm telling that water easily gets inside my phone and I'm asking if other people has this kind of problem too.
Thank you for your reply though.
Click to expand...
Click to collapse
Left my phone in the sink for a while submerged in water and nothing happened besides the usual lower volume which came back to it's normal volume after 45 minutes or so.
Edit: not encouraging you guys to try, just giving info here.
Sent from my C6602 using xda app-developers app
The Z is NOT water proofed.... it carries the IP55 and IP57 certification. Google what that actually means, its somewhat resistant to water and dust. Read your manual/google it.
Skickat från min C6603 via Tapatalk 2
It looks like condensation in the camera area, isn't that considered to be normal?
But of course if you get water in your phone it's your fault, you know how much companies would lose if they didn't said that. Each time people got water in their phones they would be able to trade it in without a problem.
This happens if you put XZ in hot water!
Are you papers at the ports pink?? If its not, it's normal and your warranty is least likely to be voided. If yes then your phone's warranty will be voided
Sent from my C6603 using xda premium
Guys, give him some credit... that's actually very strange. I've never seen so much water/steam gathering inside the phone. Does it happen when you put it in hot water ? In this case it might be ok, but otherwise it shouldn't really happen - not like that. I'm not getting this on mine, no mattery if I just wash it with cold water or take it to the shower...
Edited first post, added more photos.
@Utacka
I do know that it's not waterproof but Sony is making tons of ads saying that it should sit under at a maximum of 1 meter deep, calm, cold water for max. 30 minutes and should keep on working.
I dipped the phone into 10cm deep, calm and cold water for 10 seconds and it still gets water inside.
@Dsteppa
How can it be my fault if all the papers under the lids are white?
Evidence: http://imgur.com/a/p5c3q#2
@BR4DOKYBrazil
I'm quite sure that the water temp. was under 30 degrees celcius.
@xukaiteo
No, they are white, please look at the new SS.
@Akiainavas
Finally someone really understood me! And it was in cold water, I'm not mad enough to put it in boiling water. I know the adhesive under the glass starts to dissolve after reaching a certain temperature.
canerpense said:
Edited first post, added more photos.
@Utacka
I do know that it's not waterproof but Sony is making tons of ads saying that it should sit under at a maximum of 1 meter deep, calm, cold water for max. 30 minutes and should keep on working.
I dipped the phone into 10cm deep, calm and cold water for 10 seconds and it still gets water inside.
@Dsteppa
How can it be my fault if all the papers under the lids are white?
Evidence: http://imgur.com/a/p5c3q#2
@BR4DOKYBrazil
I'm quite sure that the water temp. was under 30 degrees celcius.
@xukaiteo
No, they are white, please look at the new SS.
@Akiainavas
Finally someone really understood me! And it was in cold water, I'm not mad enough to put it in boiling water. I know the adhesive under the glass starts to dissolve after reaching a certain temperature.
Click to expand...
Click to collapse
Hey don't blame me, I'm just saying how these people think.
I don't know how long you got your phone, but if you're not comfortable with it, try to exchange it ASAP!
Contact the source from where you bought the phone.
It's not normal. Change it as soon as possible!
IPX7 =
Ingress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time (up to 1 m of submersion).
Test duration: at least 3 minutes/Water volume: 12.5 litres per minute/Pressure: 30 kPa at distance of 3 m
As babylonbwoy said, and I'll say that too: replace your phone as soon as possible. This shouldn't be happening.
Thanks everyone for their thoughts. Today I finally managed to get a refund... :good:
canerpense said:
Thanks everyone for their thoughts. Today I finally managed to get a refund... :good:
Click to expand...
Click to collapse
I have already taken pictures inside a pool, in the shower with my wife, also washed the phone many times.
But TODAY (July 3rd) water got inside the phone by somehow! The camera lens got covered and the screen near the power button got a bit white!
In one hour the phone got completely DEAD! I have tried to recharge it and the phone blinks a red light and vibrates three times, and it keeps in this cycle forever.
Very strange. I think I lost my phone...
ov3r said:
I have already taken pictures inside a pool, in the shower with my wife, also washed the phone many times.
But TODAY (July 3rd) water got inside the phone by somehow! The camera lens got covered and the screen near the power button got a bit white!
In one hour the phone got completely DEAD! I have tried to recharge it and the phone blinks a red light and vibrates three times, and it keeps in this cycle forever.
Very strange. I think I lost my phone...
Click to expand...
Click to collapse
Sorry to hear that your phone is dead. I don't recommend powering the phone while there is water in it as water might damage the ccomponents.
Do not use hair drier to dry your phone, it might damage the glue between phone's screen and body. Place your phone in a bag of rice and seal the bag, wait for 6+ hours. Rice slowly captures the humidity in the air and thus humidity in the phone, hopefully allowing your phone to work again.
I have the same problem, I bought the Xperia Z in Switzerland and I went to the swimming pool with it and I have take pictures, I've made videos underwater, etc. etc. and the phone was ok, no problem at all. Now I came to Portugal in holidays and I took the phone to the beach to take some pictures with my friends. When I was on the water, I picked the phone from my pocket and it was completely turned off. I thought it should be the battery that was empty and I came to the towel. 15 minutes after, the water started evaporating and the phone was full of steam inside. I've opened all the lids of the phone, so that he could dry faster. I've seen the white paper under the lid and it was white, a few minuts after it was already red. I am in Portugal without phone, and I don't know if they will accept my phone to the warranty. I will never buy Sony Ericsson again, each time that I buy Sony Ericsson, I get a problem like this one... Every time the same!
Are u sure the flaps where closed all the way?
Sent from my C6603 using Tapatalk 4 Beta
nedbull said:
I have the same problem, I bought the Xperia Z in Switzerland and I went to the swimming pool with it and I have take pictures, I've made videos underwater, etc. etc. and the phone was ok, no problem at all. Now I came to Portugal in holidays and I took the phone to the beach to take some pictures with my friends. When I was on the water, I picked the phone from my pocket and it was completely turned off. I thought it should be the battery that was empty and I came to the towel. 15 minutes after, the water started evaporating and the phone was full of steam inside. I've opened all the lids of the phone, so that he could dry faster. I've seen the white paper under the lid and it was white, a few minuts after it was already red. I am in Portugal without phone, and I don't know if they will accept my phone to the warranty. I will never buy Sony Ericsson again, each time that I buy Sony Ericsson, I get a problem like this one... Every time the same!
Click to expand...
Click to collapse
So, you've placed the phone in at least 2 situations that the manual tells you specifically not to and it's somehow Sony's fault that it's now broken?
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No, that's your fault. Also, as the water ingress indicators are now red, it's a 99% certainty that your warranty is void.
Sent from my C6603 using Tapatalk 2
kingvortex said:
So, you've placed the phone in at least 2 situations that the manual tells you specifically not to and it's somehow Sony's fault that it's now broken?
No, that's your fault. Also, as the water ingress indicators are now red, it's a 99% certainty that your warranty is void.
Sent from my C6603 using Tapatalk 2
Click to expand...
Click to collapse
Hi,
as there is already been mentioned here, the phone is water resistant, so that I can go to the swimming pool with it, and that's why I bought it cause I don't like Sony... If Sony makes its marketing campaign saying the phone is waterproof and then I buy a phone these and I can not take it to the water, it's my fault? If the indicators are red is because the phone was not well manufactured.
Is there any way to make the indicators became white again?
Hi! I used my xperia Z in shower for the 3rd time now. suddenly it stopped responding. The screen started slowing down and eventually stopped working all in all. Now the screen is black and the LED is red and its even warm from the back. The emergency shutdown doesnt work. I can see some moisture on the backside on the camera. All the flips were tight when i used it. ATM the phone is in bag of rice but im scared ****less because i need the phone in the army and dont want to send it for repairment. Any help would be awesome.
You shouldn't have used it in the shower in the first place. See this image from the user guide -
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So a shower would expose the device to excessive moisture, hot water and liquid chemicals in the form of soap/shampoo, all of which you're not supposed to do.
If water has got inside, I would think something has been damaged, so repair will be necessary unfortunately.
Sent from my C6603 using Tapatalk 2
This happened to me, after a couple of days everything was working... Except the digitizer in the screen. It didn't recognize touch.
I took it back to Phones4u and they replaced it for me.
Sent from my C6603 using xda app-developers app
Well I started charging the phone, and the LED was red. after it turned orange i took it off and tried to boot it up. Nothing happened so i put it back to charger. After doing that sony logo came up and the charging logo too. Not booting up, but at least something is happening.
I wonder why people keep taking shower together with their phone?
Saigonian said:
I wonder why people keep taking shower together with their phone?
Click to expand...
Click to collapse
shower porn, if you thought it good with the xperia go/advance, wait till you try it with the z
Saigonian said:
I wonder why people keep taking shower together with their phone?
Click to expand...
Click to collapse
It doesn't matter why - this phone is water resistant up to 1m/30minutes/low pressure and as long as the covers are closed, it cannot die on you - otherwise you claim warranty.
That's what you pay for. And there isn't a "no shower" rule in the manual, so as long as you didn't spill a showergel ( chemicals void your warranty ) on it or sprayed it with what Sony considers a "high pressure" stream of water, and your covers didn't leak ( strips below them are still white ) they'll replace your device.
Akiainavas said:
And there isn't a "no shower" rule in the manual,.
Click to expand...
Click to collapse
WRONG. Do not expose to excessive moisture or hot water surely suggests that you shouldn't use the phone in the shower. It is not Sony's fault that some people are idiots and do not read the user guide that is easily accessible through the support app on the phone.
I'm quite sad that this phone has attracted many morons that want to go swimming/snorkling/surfing/bathing/whatever, then blame Sony when their phone breaks. Cretins.
Sent from my C6603 using Tapatalk 2
kingvortex said:
WRONG. Do not expose to excessive moisture or hot water surely suggests that you shouldn't use the phone in the shower. It is not Sony's fault that some people are idiots and do not read the user guide that is easily accessible through the support app on the phone.
I'm quite sad that this phone has attracted many morons that want to go swimming/snorkling/surfing/bathing/whatever, then blame Sony when their phone breaks. Cretins.
Sent from my C6603 using Tapatalk 2
Click to expand...
Click to collapse
I think that it is you who is wrong. Avoid moisture doesn't mean it's prohibited.
This device has IPX certificate which states that it has been tested and guaranteed as water and dust ingress protected. If Sony applied for a certificate that says your device will survive this and that, saying to avoid it is purely a back-up on their side.
Of course you shouldnt really take a shower with your phone, but IPX certificate guarantees it will survive contact with water - it doesn't matter if accidental or deliberate... otherwise what's the point of bothering with certificates ?
Also, there's no need to call people names, it's not the third grade, doesn't make you 'cool' you know...
dont fight
Akiainavas said:
I think that it is you who is wrong. Avoid moisture doesn't mean it's prohibited.
This device has IPX certificate which states that it has been tested and guaranteed as water and dust ingress protected. If Sony applied for a certificate that says your device will survive this and that, saying to avoid it is purely a back-up on their side.
Of course you shouldnt really take a shower with your phone, but IPX certificate guarantees it will survive contact with water - it doesn't matter if accidental or deliberate... otherwise what's the point of bothering with certificates ?
Also, there's no need to call people names, it's not the third grade, doesn't make you 'cool' you know...
Click to expand...
Click to collapse
i think you both are correct same thing happened to me and got my phone replaced...............the dealer told me what we tend to do is post chrging of the phone we dont seal the usb cap properly....also the other caps may b it happened bcos of that................but this phone is dust and water resistant for sure but still weshould avoid using it in showers
Agree. Water and Dust proof is not meant to be over exploited. That is something limited to the standards where certain rules apply. I had "washed"my phone couple of times but not beyond that.
riflesnroses said:
i think you both are correct same thing happened to me and got my phone replaced...............the dealer told me what we tend to do is post chrging of the phone we dont seal the usb cap properly....also the other caps may b it happened bcos of that................but this phone is dust and water resistant for sure but still weshould avoid using it in showers
Click to expand...
Click to collapse
We're not fighting mate, just exchanging opinions
Our friend here has slightly different opinion on the matter, and as you said we're both correct - you shouldn't take a shower with your phone, IP certificate or not, but the phone actually should survive that thanks to that certificate as long as you fulfil the requirements ( covers, time, pressure etc ).
Anyway, there are tons of people taking showers with their XZ, washing it, putting it in the sink just for fun - and we only hear single cases of water damage, so I think it's safe to assume it's not a common problem with XZ waterproof build.
If you don't stick to 1m / 30min / low pressure / covers closed / various "do not" rules, you can't blame Sony for anything.
Hi! First of all sorry for my English, if something is unclear feel free to ask.
Ok so iv'e got my brand new Xperia z1 last Monday after months of anticipations. for the next day, i tested it and played some games and was very satisfied,.
One test had only left- is it really waterproof? On Wednesday i went to the pool and of course checked thousand times that my precious Z1 ports caps are all closed.
I took some snapshots and couple of videos. The total time that my Z1 was underwater is no more than 5 minutes and less than 1 feet.
After exiting the pool and wiping all the water residues, the Z1 functioned properly and didn't seemed to have any problem at all. About 4 hours later when the battery was on 30% i plugged it into the charger, and the worst of all occurred! Smoke started to come out from the charging port! :crying: I immediately puled the charger out, and saw that it was completely melt down. That was a shock for me! I thought to myself, " what the **** just happened?!?!?!?"
After drying it with a hair dryer i tried to charge it again. No luck. The battery wont charge anymore . I also noticed that the rear camera lens has water vapor on it, which prevents me to take photos. I was really mad and especially disappointed, as i familiar with the good quality of sony's products.
The day after, i took it to sony store demanding to replace the faulty phone.
I explained them what happened but they keep saying that there is no warranty for water damage. They said that i have only one option, to take it to an authorized sony lab and to pay for a pressure test, to prove that my unit is defective! And then, maybe, if the results are negative they will replace it to a new one.
Of course i demanded a free test, cause its sony's fault and the responsibility for a faulty product is on them.
Now i need to wait in patience for their results.
I am lucky for not selling my old Iphone 4 yet.
I searched google for a similar problem and found this on sony forum:
( i can't post links, just search on google "Just realized my month old z1 is bent")
There are 2 photos on the thread, one on the first page and the second on the third page.
That person's xperia z1 was bent, what makes his phone unsealed and no more waterproofed. He says that the phone never felt or was in his back pocket(mine neither). A few users said that they are familiar with this phenomenon too.
It causes me to worry, maybe all of the z1 are made with the same problem and will eventually get ruined?
Usually i trust sony's products. I even recommended to my friends buying the z1, and bought to my sister the old z.
I am very disappointed not just because of the faulty unit but also the bad customer service.
I really hope that they will replace my z1.
Please tell me what do you think.
I really dont buy that waterproof thing by Sony. If you will look at their website they are telling that its waterproof but if you look at z1 manual, you can see that it is dust and water resistant only and no claim that it is waterproof.
I remember last time when my friend bought the xperia Go, he only test it with the basin with the cover closed properly, same thing happen and its only 1 day old.
The sales rep told him that he can use it under water but when I confront the sales rep who sold him the XGO, he was claiming that it can only be use for water splash.
Sent from my C6903 using xda app-developers app
Until now the biggest test I did with my phone was wash it in the bathroom sink and dry it with towel to remove finger marks. No problem until now.
Had mine under water loads of times just posted a pic of it at the bottom of my fish tank....no problems at all
Sent from my C6903 using XDA Premium App
Mine has been underwater loads of times and never had a issue with it. The speaker is quiet afterwards for about 10mins but other than that no issues
Sent from my C6903 using xda app-developers app
nobby00900 said:
Mine has been underwater loads of times and never had a issue with it. The speaker is quiet afterwards for about 10mins but other than that no issues
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
Oddly enough, I get the same thing! Haha. But I use mine in the shower every morning to watch Netflix and give it a nice wash before I leave and have encountered no issues.
But OP: contact your regions Sony customer service and demand them to provide you with service. Contact corporate if all else fails. You paid a pretty penny for that phone, you should get what's advertised. If you paid via credit card, charge back if you can.
Sent from my C6906 using XDA Premium 4 mobile app
Here is what sony says about the warranty being void.
So much for the water resistant warranty !!!
{
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bogdan wst said:
Here is what sony says about the warranty being void.
So much for the water resistant warranty !!!
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Click to collapse
The way I read it, it says that the warranty will be void if you let water in because the flaps were not closed or usage went beyond the IP rating specs.
Yes. But.what about faulty flaps from manufacturer? No responsability about that?
Yes! and what about unsealed Z1 (that has been bent because of heat or any other reason)?
you can't prove that you used your phone properly and under their instructions, so they don't give any warranty on water damage, on advance, and this is really ****ed up situation. now i have to spend my money and time
Oh and i forgot to mention that my speaker has the same problem.. wonder why?
i will update as soon as i get an answer.
They need to say that, otherwise buying a Z1 would equal buying a subscription of Z1's, as whenever I scratched the phone I could just dunk it in a tank of water with the flaps open and have it replaced. You have a responsibility to make sure your flaps are in good condition (don't open them all the time, and make sure to wash the phone immediately after submerging in saltwater) before submersion, but it is certainly waterproof, I have tested myself. Actually what I've been doing with my waterproof Sony phones is record my unboxing, and without taking the camera away from the phone I ensure flaps are firmly closed and submerge the phone for 10 minutes. Since the box was sealed at the start this provides a sort of "chain of trust" and would be usable if I receive a non-waterproof phone.
With that said, I wouldn't do anything stupid with it just because it can take it (besides showing off a couple of times in front of mates), just use it as normal and simply stop worrying so much because you know the phone actually can take it.
When boating it is a relief knowing that if I end up in the water I will still have a working phone that I can call home with.
But where is it written that a Z1 owner has the responsability to make sure that the flaps are in good condition? And how is one able/authorised to say that the flaps are ok (except SONY)? And is there a warranty for the quality of the flaps?
In conclusion, Z1 MAY be water resistant, but SONY took great care that they are exonerated if water would get inside the phone, by not mentioning anything about the flaps warranty and by mentioning the case of warranty being void i posted before.
So... For all you Z1 users out there: DO NOT EXPECT SONY TO REPLACE YOUR PHONE / TO TAKE ANY RESPONSABILITY IF WATER GETS INSIDE IT (even if you check that the flaps are firmily closed when you take the phone under water)!
IT'S JUST A MATTER OF LUCK!
The speaker gets quiet for a bit after getting water in them. Because if you look at it this way, would you be able to speak properly with a mouth full of water?
Sent from my C6903 using XDA Premium 4 mobile app
marc_ecko28 said:
.......but if you look at z1 manual, you can see that it is dust and water resistant only and no claim that it is waterproof.....
Sent from my C6903 using xda app-developers app
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Are you sure that it doesn't mention that it's waterproof in the manual? My manual mention that it's waterproof. I have tested it also myself in a lake many times
kostas-k said:
Are you sure that it doesn't mention that it's waterproof in the manual? My manual mention that it's waterproof. I have tested it also myself in a lake many times
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Yeah! The manual says waterproof, with IP58 certification.
water resistant was my Motorola Defy, and I used as waterproof, even getting pictures under water (btw.. it still work, even after some massive drops)
But... for Z1, that costs 4x more and is guaranteed, i still had no balls to test it... not even washing it(something bothers me about the audio jack.. it has nothing to prevent water there 1week old yesterday...
soueumesmoaki - the audio jack is under sony warranty (see picture posted by me earlier).
The warranty void occurs if water gets inside the phone by those rubber flaps.
Hi! Just wanted to update you guys.
While I was waiting in the store i encountered the man who Imports Xperia z1 to my country.
I told him what happened, he was very nice and immediately took the faulty handset and promised to deliver me a new one.
He told me that there is a problem with some phones which makes them bent and unsealed. I didn't notice any bent on my phone.
I thought it will be much more difficult for me to get a new phone.
I've got my new Xperia z1, tested it in water, everything works great.
UserAr said:
Hi! Just wanted to update you guys.
While I was waiting in the store i encountered the man who Imports Xperia z1 to my country.
I told him what happened, he was very nice and immediately took the faulty handset and promised to deliver me a new one.
He told me that there is a problem with some phones which makes them bent and unsealed. I didn't notice any bent on my phone.
I thought it will be much more difficult for me to get a new phone.
I've got my new Xperia z1, tested it in water, everything works great.
Click to expand...
Click to collapse
Wow that's good customer service from their side! Not sure though if I have the guts to dunk mine in water, but accidents do happen and I sure hope as hell its not faulty when it does. Interesting that the rep confessed about some phones being bent, hmmm...
Have dunked mine quite a few times and its never had a problem. Apparently the longest time you can keep it submerged is half an hour although I'd prefer not to test that myself. No problems here, just make sure that your phones clean and that no dust is on the inside of the covers.
Sent from my C6903 using XDA Premium 4 mobile app
Lol I once washed my phone with soap is still working fine
Sent from my C6903 using Tapatalk 4
Hello my fellow note 9 users,
I have a year-old note 9, which I purchased from Hongkong. The model is SM-N960F. Today I accidentally brought my phone into the pool, which was underwater at about 1m for I would say 5-10 seconds. As we all know, the phone is ip68 approved, so I thought it wouldn't be a big deal so I just took it out and put it under the sun (I didn't turn it off). After a while (like 10 minutes), I realized that my phone turned off, which was weird because this never happened before when I submerged it underwater.
My phone would display a 0% battery on the lock screen then immediately turn off, which was weird because I knew that I had at least 80% battery. With the phone turned off, I took out the SIM tray and the S-pen, and found that the SD card and the SIM card was all wet. I shaked the phone several times and found droplets of water dropping out of the SIM slot and the speaker hole. I left the phone turned off for around 3 hours, then 'accidentally' turned it on. The phone turned on with 64% battery on SAFE MODE (even though I didn't boot it on safe mode), and everything seemed to work fine (I turned it off after checking if the phone works). I still see moisture in both front and back camera, which pretty much tells me that the there is moisture remaining in the system.
For now, I put the phone in a ziplock full of uncooked rice (with the SIM tray and S pen removed), and I am planning to leave it there for maybe a day or two.
Taking it to service is challenging for now, as I bought the phone in Hongkong and I am in Korea right now. Taking a foreign samsung to Korea's samsung center is complicated and very time consuming, it is probably unlikely that I will be able to get my phone fixed from Samsung here.
I would appreciate any recommendations or suggestions to what to do with my phone now, and whether it is OKAY to use it after I take it out from the rice and there is no visual representation of moisture.
Thanks.
Water damage is always something not to be taken lightly. You mentioned a pool - it's very likely that even if you manage to completely dry off the internals, there will be residual chlorine deposits which will cause problems eventually; mostly in the form of corrosion and/or shorted out electrical contacts. The best thing to do would be to rinse the phone inside out with distilled water, which may or may not clear out said deposits, but as the phone's glued shut pretty tight, it's a bit troublesome.
You can try using it after it's completely dry, because hey, what have you got to lose? If it works, cool, and if not, you'll end up replacing the internals anyway. Just don't forget to back up your data!
oddbehreif said:
Water damage is always something not to be taken lightly. You mentioned a pool - it's very likely that even if you manage to completely dry off the internals, there will be residual chlorine deposits which will cause problems eventually; mostly in the form of corrosion and/or shorted out electrical contacts. The best thing to do would be to rinse the phone inside out with distilled water, which may or may not clear out said deposits, but as the phone's glued shut pretty tight, it's a bit troublesome.
You can try using it after it's completely dry, because hey, what have you got to lose? If it works, cool, and if not, you'll end up replacing the internals anyway. Just don't forget to back up your data!
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Click to collapse
Thanks for your response! I left it in rice for around 18 hours now, and I do not see moisture in the front-facing camera and both of the back cameras. I still see tiny water droplets in the flashlight bit, so I'm waiting for those to dry out as well.
And also, how would I 'rinse' the phone inside?
I'm quite disappointed in samsung; they advertised the phone to be safe in '5ft for 30min' but here I am after bringing it to the pool for 5 seconds...
22maxp said:
Thanks for your response! I left it in rice for around 18 hours now, and I do not see moisture in the front-facing camera and both of the back cameras. I still see tiny water droplets in the flashlight bit, so I'm waiting for those to dry out as well.
And also, how would I 'rinse' the phone inside?
I'm quite disappointed in samsung; they advertised the phone to be safe in '5ft for 30min' but here I am after bringing it to the pool for 5 seconds...
Click to expand...
Click to collapse
I mean fully disassemling the phone and washing the parts with distilled water. Not a very practical solution.
Pool water is different from fresh water; it has lower surface tension due to the added disinfectants, which means it will permeate seals designed for only fresh water relatively easy. Your phone is rated IP68 for fresh water; it will not hold up well against chlorinated water or soapwater.
oddbehreif said:
I mean fully disassemling the phone and washing the parts with distilled water. Not a very practical solution.
Pool water is different from fresh water; it has lower surface tension due to the added disinfectants, which means it will permeate seals designed for only fresh water relatively easy. Your phone is rated IP68 for fresh water; it will not hold up well against chlorinated water or soapwater.
Click to expand...
Click to collapse
Okay disassembling the phone doesn't seem to likely to me. Just to mention, the 'pool' the phone was dropped into was from a hotspring. It was an outdoor swimming pool from the hotspring, so I'm pretty sure there won't be any chlorine or stuff like that in it. Maybe some natural minerals?
I checked the cameras of the phone again, and it appears that the front facing camera is STILL wet, and the flashlights as well. Will leaving the phone with the uncooked rice for a longer bit (maybe a day or two?) completely dry out the phone? I did see improvements with the rice method as the back camera is fully appeared to be dried, but I am unsure if the water moisture will be able to escape the system fully.
Again, thanks for the response. I really appreciate your comments.
If the water is clean, you may be in luck! Just make sure to dry it out completely before attempting to use it. You can accelerate the process by placing the phone somewhere warm (30 to 40 Celsius, or 85 to 105 fahrenheit - not too hot or the battery may take damage), or by carefully blasting it with a hairdryer on the lowest heat setting (the airflow helps a lot). You'll also want to use any silica gel packets if you've saved those when unboxing items.
If it can reassure you, back in the days I dropped my Note 3 in my wife's bath (that phone has no IP rating), and it's still working and is still used daily by my mom to make phone calls and do basic stuff, the cameras still work too. When it happened, I put it in a ziplock bag with a few silica gel pouches like these.
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Thanks guys I fixed it!
After I left my phone in rice for around 2 days, I tried turning it on and found that the screen was dead. The phone won't turn on, there would be a couple of blinks and instantly turn off. I took my phone to the Samsung A/S center, and the guy opened up the phone. He said: You already tried turning it on and it failed, which means there are probably damages in the internal, it would cost around 700$ to switch them up."
Of course, I wouldn't spend that much money to save my phone, so I returned home with my broken phone. I opened up the phone again, and decided to separate ALL the parts in the phone (except the batter). I found moisture on the motherboard and the camera as well, which i dried using a hairdryer and tissue. After ensuring that all components are dried, I cleaned the board using isopropyl alcohol, then put everything back on together. Magically, my phone works just fine now .
Thanks for the support you guys gave me. I didn't think I would end up opening up the phone myself, but I think it would be worth a try if Samsung tells you to change the motherboard for 700$.
I am glad that you managed to repair your device. But beware that there maybe unexpected damaged to the circuits due to the fact that your device's internals have been submerged in water for that long.