Hello,
I live in India. I bought an HTC One from a seller on ebay, who has imported the phone from Hong Kong.
Few days ago, the phone's charging port stopped functioning properly. I took the phone to HTC Service Center to get the port repaired. But the repair person at the service center says that as the phone is from out of India, the charging port is not compatible with the one he has in stock.
He says he can put it in, but it may cause issues.
Can anyone please give me advice about this? What difference do connectors have and what issues can be caused due to this? The service centre guy says he cant say what issues may occur, anything may go wrong because of it...
Im sorry I know its a trivial question but I hoped that if anyone has any hardware knowledge about this, they could help me take a decision whether i should put in the "non-compatible" charging connector.
Thanks in advance
anibjoshi said:
Hello,
I live in India. I bought an HTC One from a seller on ebay, who has imported the phone from Hong Kong.
Few days ago, the phone's charging port stopped functioning properly. I took the phone to HTC Service Center to get the port repaired. But the repair person at the service center says that as the phone is from out of India, the charging port is not compatible with the one he has in stock.
He says he can put it in, but it may cause issues.
Can anyone please give me advice about this? What difference do connectors have and what issues can be caused due to this? The service centre guy says he cant say what issues may occur, anything may go wrong because of it...
Im sorry I know its a trivial question but I hoped that if anyone has any hardware knowledge about this, they could help me take a decision whether i should put in the "non-compatible" charging connector.
Thanks in advance
Click to expand...
Click to collapse
The charging connector is universal. Did you speak to the service rep or the technician?
Edit: are they doing it for free??
n1234d said:
The charging connector is universal. Did you speak to the service rep or the technician?
Edit: are they doing it for free??
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Click to collapse
No, they are charging some amount, i guess some Rs. 500 or so
I spoke to the technician..
Try aftermarket repair there are also good technician can help you charging points are now same for all companies at least HTC won't use two different types
anibjoshi said:
No, they are charging some amount, i guess some Rs. 500 or so
I spoke to the technician..
Click to expand...
Click to collapse
yatindroid said:
Try aftermarket repair there are also good technician can help you charging points are now same for all companies at least HTC won't use two different types
Click to expand...
Click to collapse
I'd say, don't go to an aftermarket technician. If HTC is taking only 500, get it done there. At least they'll disassemble and reassemble the phone the right way. Also, aftermarket parts aren't the same quality as the ones HTC will give you. I've bought an LCD assembly aftermarket, and there is a noticeable difference, between OEM and that (although it is 100% genuine, it just isn't as good)
yatindroid said:
Try aftermarket repair there are also good technician can help you charging points are now same for all companies at least HTC won't use two different types
Click to expand...
Click to collapse
I was considering taking it to an aftermarket repair centre but I had concerns about the way they handle the housing...unfortunately the HTC One is so difficult to open without damaging its outer body
n1234d said:
I'd say, don't go to an aftermarket technician. If HTC is taking only 500, get it done there. At least they'll disassemble and reassemble the phone the right way. Also, aftermarket parts aren't the same quality as the ones HTC will give you. I've bought an LCD assembly aftermarket, and there is a noticeable difference, between OEM and that (although it is 100% genuine, it just isn't as good)
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Click to collapse
So there wont be any issue about the non compatible charging port right? I will ask HTC guy to put it in then.
anibjoshi said:
So there wont be any issue about the non compatible charging port right? I will ask HTC guy to put it in then.
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I thought HTC technician not helping you
if he do whatever you say then tell him just put new connector NO Problem !!
Update: For anyone who may have a similar problem, I got it replaced from HTC Service Center and it works fine! No issues.
Thank you for your help guys!
Related
I just bought an 8925 a couple of weeks ago (about a year used) and it was working fine...Best phone I've had so far...Yesterday I'm sitting in my car, I start the TT software and drive off. As I'm driving off I plug the phone into the car charger and pouf! Phone just blacks out. No lights no nothing. I tried to plug the phone into a wall charger, data cable, car charger, nothing. No light, no sign of life at all...
I also had just purchased a new battery for it, tried it and still the same, nothing at all....Suggestions ???????? PLEASE !!!!!!
What kind of car charger do you have? There are reports that if you use a cheap, generic charger it may fry your phone.
dieneverknowing said:
What kind of car charger do you have? There are reports that if you use a cheap, generic charger it may fry your phone.
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Click to collapse
THIS ONE. If it is fried, what can I do ? I mean, I'm sure I can't do much about the phone itself but can I maybe go after CellularAccessory.com ???
Good luck...
It's indeed highly recommended to only use HTC car chargers, there have been many reports of similar cases.
I dont think you are gona have much luck trying to go after the place you bought the charger from they usually have disclaimers about damage caused by anything they sell. If the phone truely is dead and going on your description you have probably fried components on the board, is to try claming on your household contents insurance just say it went pop when you plugged it in at home using your htc charger. Failing that if your phone is still under waranty then try the place you bought it from. DONT say you used a non branded charger though or you are screwed lol. Good Luck.
Charger
Damn, paid $3.95 for a multipurpose car charger and it fried your Tilt. I can't imagine that. I'd be p*ssed.
take it to att and see if its still in warranty and get a new one..if its out of waranty then call htc in usa and it should still be covered (manufactures warranty is 15 months). Htc devices are the most knoqwn swapped out phones with warranty exchanges..its very simple..ive exchanged my tilt 4 times now. I dont even break a sweat if something even SEEMS wrong..i used to freak out and try to fix things myself but i eneded up doing more damage than needed and luckily att is so nice and understanding..i just emediately take it in and get a new one now..even if something doesnt feel right..if need be i throw it in boot loader mode and say it wont boot.
It probably should be noted that nobody is suggesting you defraud HTC or AT&T on an open forum, especially senior members. Since your device is regulated by the FCC and it would probably make it a Federal offense, I think I would stick to the basics in any discussions with everyone. If they don't ask, fine, If they do ask then use your own judgment.
pazookie said:
take it to att and see if its still in warranty and get a new one..if its out of waranty then call htc in usa and it should still be covered (manufactures warranty is 15 months). Htc devices are the most knoqwn swapped out phones with warranty exchanges..its very simple..ive exchanged my tilt 4 times now. I dont even break a sweat if something even SEEMS wrong..i used to freak out and try to fix things myself but i eneded up doing more damage than needed and luckily att is so nice and understanding..i just emediately take it in and get a new one now..even if something doesnt feel right..if need be i throw it in boot loader mode and say it wont boot.
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Click to collapse
I will definately try that, but my only concern is that it's an unlocked att phone that I'm using in Montreal, Canada...Should I go to HTC Canada or USA???
Just tried calling HTC North America (the # that's on their website (425) 679-5318) and it just answers but with no sound at all..It's like if someone picks up the phone but it's just muted....I waited around 3 minutes thinking someone would probably end up answering, but no...
just take it into an att device support center (look on there site or call them) and just tell them it wont turn on..its not defrauding them its honest..as ling as its not PHYSICALLY DAMAGED (as in mving parts were damaged by dropping or mishandling) or WATER DAMAGED (as in the white square on the back is pink) then your good..This happened to me the frst time..i left it on a charge all night and next morning it wouldnt charge nor turn on and att took it with ease.
Wow, a three dollar car charger that is multipurpose for a several hundred dollar device.....the real question is...why? Before you ever plug anything into an electronic device please, please check the output voltage and amperage, a lesson to all.
Ok I was finally able to reach the repair dept. at HTC. They told me the phone is still under warranty so I sent it to their repair center in Indianapolis in the hopes they will be able to exchange it...
I do believe the phone is completely fried, but is there a way for them to still detect what caused it to fry ? Also, they told me that any third-party application they find on the phone voids the warranty, will they be able to see what was installed on the phone ??
fredericroumi said:
Ok I was finally able to reach the repair dept. at HTC. They told me the phone is still under warranty so I sent it to their repair center in Indianapolis in the hopes they will be able to exchange it...
I do believe the phone is completely fried, but is there a way for them to still detect what caused it to fry ? Also, they told me that any third-party application they find on the phone voids the warranty, will they be able to see what was installed on the phone ??
Click to expand...
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If the phone is fryed I doubt they will be able to get it working thus they wont be able to see whats been installed on it and anything could have fryed it such as a power surge while it was plugged in at home. Just wait and see i guess.
once they take it apart they will be able to figure out the problem. sometimes not easy .
HBEAR said:
It probably should be noted that nobody is suggesting you defraud HTC or AT&T on an open forum, especially senior members. Since your device is regulated by the FCC and it would probably make it a Federal offense, I think I would stick to the basics in any discussions with everyone. If they don't ask, fine, If they do ask then use your own judgment.
Click to expand...
Click to collapse
LOL at your post..
"Htc devices are the most knoqwn swapped out phones with warranty exchanges"
Where do you get facts like that, I though nokias were the most swapped.. Is there a website that has these stats?
Either way, good luck on that exchange.
mskip said:
I dont think you are gona have much luck trying to go after the place you bought the charger from they usually have disclaimers about damage caused by anything they sell. If the phone truely is dead and going on your description you have probably fried components on the board, is to try claming on your household contents insurance just say it went pop when you plugged it in at home using your htc charger. Failing that if your phone is still under waranty then try the place you bought it from. DONT say you used a non branded charger though or you are screwed lol. Good Luck.
Click to expand...
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So as a moderator you like to teach people how to commit fraud?
TheChemist187 said:
So as a moderator you like to teach people how to commit fraud?
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I posted that message well over a month ago lol I have only been a moderator for under 2 weeks so I think im pretty safe
Mark.
mskip said:
I posted that message well over a month ago lol I have only been a moderator for under 2 weeks so I think im pretty safe
Mark.
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LoL... good answer mskip... and congrats for your new role.
gmaniac2008 said:
LoL... good answer mskip... and congrats for your new role.
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Click to collapse
Thank you
Mark.
One day I was charging my Milestone via USB and I unplugged it. The USB pins came out with the charger. My carrier told me that it was user-induced damage and not covered by the warranty, as well as telling me that you can't replace the charging port, so I'd simply have to buy a new phone.
This was quite unacceptable to me, so I went around to cellphone repairing shops and none of them have been able to fix it. In fact, the most recent attempted fix has left the back panel ripped apart, too!
The phone was in perfect condition before.
So does anyone know where I can find this elusive charging port - is it so special to the milestone that I can't replace it with another phone's USB port? I also need international shipping. Yes, pigs fly.
I have a dead Motorola Droid.
It sure is the same charging port.
PM if you are interested, I can ship worldwide.
MGA2009 said:
I have a dead Motorola Droid.
It sure is the same charging port.
PM if you are interested, I can ship worldwide.
Click to expand...
Click to collapse
I see you're still trying to get your phone to work. I may take you up on the offer, but I'm going to try one last phone technician to see if he can fix it. If he can't, I'll find out if it's just because of the port or because of general incompetence. Then I might be able to take the phone off you. Thanks for the offer.
Hi I am looking for a motherboard for my milestone. I am from Germany. My Milestone has a water damage. The only thing that does not work is the touch.
I think if I were an undamaged motherboard in it have ,it work again.
Does your motherboard?
Dear Greetings from Germany Misch xD
won't you need a new touch panel as well? if ur mother board failed, how did u determine touch doesn't work?
Hi
Hmm I think that the motherboard is damage. Because it has water damage suffered.
but maybe I should first install a new touch. Although I think the honest, the motherboard is scrap.
Do you have to sell a Touch?
thx
Hi Guys
So I bought an HTC one, international version two months back from eBay India. (It has no warranty)
Recently, the charging port on the device has malfunctioned. HTC won't replace it for obvious reasons
and my seller has no hardware warranty. Is there a way in which I can get it repaired/replaced.
All suggestions are welcome (Even do-it-yourself ones).
Thanks
ddcia0708 said:
Hi Guys
So I bought an HTC one, international version two months back from eBay India. (It has no warranty)
Recently, the charging port on the device has malfunctioned. HTC won't replace it for obvious reasons
and my seller has no hardware warranty. Is there a way in which I can get it repaired/replaced.
All suggestions are welcome (Even do-it-yourself ones).
Thanks
Click to expand...
Click to collapse
Im sure there are many hardware repair stores in India. Locate one nd give it fr repair. However, im sure that it will b quite expensive nd may require a motherboard replacement.
Which city do u live in ??
raghav kapur said:
Im sure there are many hardware repair stores in India. Locate one nd give it fr repair. However, im sure that it will b quite expensive nd may require a motherboard replacement.
Which city do u live in ??
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I live in New Delhi. Expensive as in 1000 - 2000 Rs, or even more?
ddcia0708 said:
I live in New Delhi. Expensive as in 1000 - 2000 Rs, or even more?
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That actually depends on how bad the problem actually is. If the full motherboard needs to be replaced, then it will cost u much more than 5000 INR. So i wud suggest that u show it to a repair shop nd ask the quotation before actually asking them to do it.
However, im baffled as to why HTC wont do it themselves. If there's no warranty, it won't be done fr free. But i live in Dubai nd here HTC outsources their hardware services to another company, who does all kinds of repairs.
Keep this in mind, HTC has listed quite a few service centres in Delhi on their website
http://www.htc.com/in/support/service-center.html
Check wat they have to say. Ive got many devices repaired by these local hardware technicians in Mumbai. I dont think IT support is any worse in New Delhi
raghav kapur said:
That actually depends on how bad the problem actually is. If the full motherboard needs to be replaced, then it will cost u much more than 5000 INR. So i wud suggest that u show it to a repair shop nd ask the quotation before actually asking them to do it.
However, im baffled as to why HTC wont do it themselves. If there's no warranty, it won't be done fr free. But i live in Dubai nd here HTC outsources their hardware services to another company, who does all kinds of repairs.
Keep this in mind, HTC has listed quite a few service centres in Delhi on their website
Check wat they have to say. Ive got many devices repaired by these local hardware technicians in Mumbai. I dont think IT support is any worse in New Delhi
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Click to collapse
Actually, i did go the HTc center, they said there was a problem with the micro USB alone, but as this was an international version, they didnt have the parts for it.
ddcia0708 said:
Actually, i did go the HTc center, they said there was a problem with the micro USB alone, but as this was an international version, they didnt have the parts for it.
Click to expand...
Click to collapse
Ur only other option would be to go to a local hardware technician.
Hi guys, I hope you can help me out here.
I have a Samsung Galaxy S4 Active, I originally purchased it in Malaysia, broke it and took it to Malaysian Samsung and had it replaced on the warranty. Fast forward 8 months later I am back in the UK, my phone is completely unmodified, original everything.
I place it on charge whilst I am using it in bed, I notice that it stops charging after a while of me using it, I assumed I must've knocked the cable, so I readjust it and carry on as normal until I put it on the side and go to sleep.
After waking up in the morning it becomes apparent that it didn't charge at all and the battery died in the night, I check the usb is still plugged into the phone and the plug socket, all a-okay. Strange. I then asked for my housemates charger, no luck still wouldn't charge.
A few days later a replacement battery arrives, also wouldn't charge. Must be the USB then surely? Well, I replaced that also, tested both batteries with it and still no luck.
Any idea guys? I'd hate to see an 8 month old phone die for no reason.
Thanks
P.S. I have tried it from a wall socket and my PC USB.
Maybe the USB port is busted? Was it hotter than normal when you last used it? Have you submerged it in water before the incident happen?
VIPNobie said:
Maybe the USB port is busted? Was it hotter than normal when you last used it? Have you submerged it in water before the incident happen?
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Click to collapse
I have tried replacing the USB and it hasn't fixed it at all, and at no point has this one been submerged. I learned not to do that with the one that had to be replaced on warranty :/
Also all of the moisture indicators on the inside haven't been triggered, so it's not water damage.
HenriWW said:
I have tried replacing the USB and it hasn't fixed it at all, and at no point has this one been submerged. I learned not to do that with the one that had to be replaced on warranty :/
Also all of the moisture indicators on the inside haven't been triggered, so it's not water damage.
Click to expand...
Click to collapse
Just to be clear, you have replaced the usb port and not the usb cable, right? Have you tried letting a Samsung rep look at it? I know that the warranty can't be claimed but you could ask them to just check on it. Ask for an approximate price to fix it, canvass other repair stores and search for the parts needed so you can do it yourself if you want.
VIPNobie said:
Just to be clear, you have replaced the usb port and not the usb cable, right? Have you tried letting a Samsung rep look at it? I know that the warranty can't be claimed but you could ask them to just check on it. Ask for an approximate price to fix it, canvass other repair stores and search for the parts needed so you can do it yourself if you want.
Click to expand...
Click to collapse
Yeah I replaced the flex ribbon inside the phone itself. I was trying to get it sent into Samsung, but my Cyber Service Centre account stopped accepting my password and wouldn't accept any reset passwords, and Samsung stopped responding to my emails :/
I also emailed a British Samsung repair shop and they told me that they wouldn't look at it because it wasn't bought within the EU.
HenriWW said:
Yeah I replaced the flex ribbon inside the phone itself. I was trying to get it sent into Samsung, but my Cyber Service Centre account stopped accepting my password and wouldn't accept any reset passwords, and Samsung stopped responding to my emails :/
I also emailed a British Samsung repair shop and they told me that they wouldn't look at it because it wasn't bought within the EU.
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Click to collapse
That's unfortunate. I can't think of anything else aside from it being a motherboard issue. If it is, it will cost a lot. If you can, try going to other repair centers around your area; you might find one who can hopefully help you. Best of luck.
VIPNobie said:
That's unfortunate. I can't think of anything else aside from it being a motherboard issue. If it is, it will cost a lot. If you can, try going to other repair centers around your area; you might find one who can hopefully help you. Best of luck.
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Thanks for trying to help anyways Nobie. I had the same thought that it must be the mobo, probably a surge fried it or something.
sadly my n960f-ds' charging port has gotten water damage and needs replacement. I went to update my recovery and rom today and my phone wasn't recognized by pc.. rip. i noticed on ifixit site they specifically sell a 'us/eu single sim charging assembly'. it made me wonder if there is a specifc charging assembly for the dual sim exynos note 9? this will be my first time doing a repair like this so i want to be sure i am doing it correctly and have the right parts. thank you for your time and help.
Locate the PN# on the pcb and use that to get the same replacement. The exynos one likely won't work!
blackhawk said:
Locate the PN# on the pcb and use that to get the same replacement. The exynos one likely won't work!
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Thank you for the help friend!