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Today my phone randomly stopped sending sound through the normal speaker on the front, and the sensors there dont work either anymore. Everything was jolly around 3, when i made a call. Then later at 8 pm i got in the car and turned on pandora plugged into the audio jack.
When i got home, no sound in the earpiece when i made or recieved calls, I also noticed that the screen wasn't turning off when it was up against my ear like it normally did.
I noticed it was being very laggy with response to the sensor last week some time.
I've pulled the battery, did a clean install of my ROM again, (firefly) flicked the back of it, rebooted many times, charge it up, shook it violently, nothing seems to work.
Sound comes out of everywhere else on the phone with no troubles. The sensor no longer works at all, it's set to auto bright and now it will never change.
I've also tried doing a factory data wipe, and a data wipe in CWM recovery.
Craptivate is fail again.
Anyone have any experience with both the speaker AND the sensor being out at the same time
Sounds like faulty hardware...flash to stock. If it's still broke get a replacement...
Man, if motoblur wasn't such garbage i'd get an atrix. Maybe i'll switch to tmobile and get the G2x
What's best way to flash back to stock, odin?
Yup. thor's father.
joshka89 said:
Man, if motoblur wasn't such garbage i'd get an atrix. Maybe i'll switch to tmobile and get the G2x
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Click to collapse
Get a launcher.
sepherian said:
Get a launcher.
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Click to collapse
won't change the terrible way it stores contact information or all the junk in it.
Are there any ROMs for it yet? It's still pretty new but I thought I heard something about one
Had this same problem. I was about to reflash but stumbled on the solution. For some reason the phone got stuck in headphone mode. Anyway, when in call simply mute then un-mute. Hope this works for you.
Hello folks,
I just noticed that my camera app flash and flashlight app don't work. No matter what options are selected the LED wont come on
Is there anything should look into before I call them and assume its a hardware failure?
Thanks,
Pete
pasta1234 said:
Hello folks,
I just noticed that my camera app flash and flashlight app don't work. No matter what options are selected the LED wont come on
Is there anything should look into before I call them and assume its a hardware failure?
Thanks,
Pete
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Click to collapse
If you have the tools and are comfortable with it, remove the back and see if the ribbon cable for the flash is correctly installed. Otherwise, you'll need to do a warranty claim through Motorola. Regular white and black Xs you can get from the carrier, but I'm not a fan of refurbs, so I use the manufacturer's warranty at all times when available.
You could try a factory reset first just to be sure, but it sounds like its a hardware problem.
The flash seems like it is an easy thing to replace, some of the replacement backs available on ebay come with them too, so maybe get a wood or different color back for cheap at the same time if you are gonna do it yourself.
Good luck
-Another Pete
I appreciate all the advice guys...I went ahead and called Moto Support, all they could do was have it sent for evaluation and possible repair since its still under warranty. I tried to offer a credit card as collateral for a new device but they wouldn't go for it...
Not really interested in doing it myself since its only 3 months old, never dropped or anything, very frustrating.
Does anyone have experience with Moto's turn around time ? This is my primary phone not sure how i am going to do this
Pete
pasta1234 said:
I appreciate all the advice guys...I went ahead and called Moto Support, all they could do was have it sent for evaluation and possible repair since its still under warranty. I tried to offer a credit card as collateral for a new device but they wouldn't go for it...
Not really interested in doing it myself since its only 3 months old, never dropped or anything, very frustrating.
Does anyone have experience with Moto's turn around time ? This is my primary phone not sure how i am going to do this
Pete
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Click to collapse
Weird, my Moto X led flash isn't working either. I've had it only a couple weeks, and it worked fine initially, but now it's not. I also haven't dropped it or anything. I wonder if it is a common issue.
Very Weird, maybe some update screwed something up ?
Does anyone know if there is a way of enabling the LED without the use of the typical apps to verify if its working ?
Pete
sosleadgtr said:
Weird, my Moto X led flash isn't working either. I've had it only a couple weeks, and it worked fine initially, but now it's not. I also haven't dropped it or anything. I wonder if it is a common issue.
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Click to collapse
Just as an update, I took my phone inside the dry sauna and the flash worked, perhaps the heat had something to do with it.. Definitely not a software issue now.
As soon as it cooled off the, the flash stopped working again.
I've filed a repair claim, let's see what happens now..
Pete
Sent from my XT1053 using xda app-developers app
My Verizon DE XT1060 started having a flash issue about a month ago. First time it looked like it was barely flickering and giving off no real light with a flashlight app, and same for camera flash. It came back on after a few minutes. Second time a couple weeks ago it was off for a couple hours, and I started filling out a repair form online, but as I pressed on it a little bit, it came back on. I got on their customer support chat and told what was going on and the support person told me to factory reset if it happens again to see if its software or hardware. Last night it lost function again and was off all day today. I reset to stock recovery and unrooted and tried to relock (no success) but the LED flash remained useless. I got on tech support chat again and was told they'd replace it under warranty with a "like new" same device. I haven't completely set it up yet, but afterward I squeezed the light firmly with my hand and it came back on. Obviously a loose circuit or something. I don't know if i should get the replacement or keep it.
I eventually had mine taken care of by Motorola support and it took them several tries. My advice is to make it obvious that it is intermittent and to take pictures of its condition before shipping.
If it under warranty they should handle it but be prepared for the process....
pete
bkoltai9 said:
My Verizon DE XT1060 started having a flash issue about a month ago. First time it looked like it was barely flickering and giving off no real light with a flashlight app, and same for camera flash. It came back on after a few minutes. Second time a couple weeks ago it was off for a couple hours, and I started filling out a repair form online, but as I pressed on it a little bit, it came back on. I got on their customer support chat and told what was going on and the support person told me to factory reset if it happens again to see if its software or hardware. Last night it lost function again and was off all day today. I reset to stock recovery and unrooted and tried to relock (no success) but the LED flash remained useless. I got on tech support chat again and was told they'd replace it under warranty with a "like new" same device. I haven't completely set it up yet, but afterward I squeezed the light firmly with my hand and it came back on. Obviously a loose circuit or something. I don't know if i should get the replacement or keep it.
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Click to collapse
AT&T Galaxy S3, unrooted, stock rom 4.4.2.
So yesterday on my way out of the office, I noticed that Accuweather said it was 95 degrees outside but the weather card on my Gear Live said it was 72. Weird, but whatever.
On the way home my wife sent me a chat via hangouts, and I replied using voice from the watch.
At home about a half hour later, I tried to set a reminder using "ok, google"....and nothing happened. Tried 7 or 8 times to get the watch to recognize the command with no luck. So then I tapped the watch face to try to get it to start listening so I could set a reminder and it couldn't hear me. It just went to the list of commands. Now even in hangouts it doesn't recognize that I'm speaking.
I'm using the Google Now Launcher on my GS3. I have Ok Google Everywhere turned on there, and in the voice search widget I can see the microphone icon go to "deactivated" when I do the wrist gesture thing on the watch to get it to start listening to me.
It's almost like my microphone hardware went bad
I've rebooted the watch several times and the phone as well. I am using Airwatch MDM and it was updated July 31st. I am not sure if "Ok, Google" has worked since then because I'm not sure I used it this weekend.
I think my next steps are to remove Airwatch to eliminate that variable, but it's required for me to get my work email and calendar on my phone.
Anyone else had a similar problem? Any suggestions?
I had something similar happen to me a few weeks ago. I would say "OK google" and nothing happened. After a couple of hours though, it started working and hasn't happened since.
Sent from my Nexus 5 using Tapatalk
So--in this order--I've reset the watch, removed Airwatch, decrypted the phone, reinstalled the Wear app....and I got nothin.
Paired it with another phone and same thing.
Called Google, went through all that again while on the phone with a tech (bless her heart, it can't be easy being tech support for a brand new product that pretty much only technophiles buy).
40 minutes later...She had to pass it on to level 3 or whatever, and I'm expecting to be contacted within 48 hours.
I'm having the same issue. Did you get any solution?
I'm having the same issue. Did you get any solution?
I hope it's not a hardware issue.
I had a similar issue (voice completely stopped worked... ok google, as well as touching the screen and then giving a command). I did a complete device reset twice, as well as used the toolkit to wipe/reinstall. Nothing fixed it. Called google, who just confirmed that I did everything they would have, and had a new device shipped out to me. I have to return the broken one. Called them Monday morning and had the new device Tuesday afternoon
vladthedog said:
I had a similar issue (voice completely stopped worked... ok google, as well as touching the screen and then giving a command). I did a complete device reset twice, as well as used the toolkit to wipe/reinstall. Nothing fixed it. Called google, who just confirmed that I did everything they would have, and had a new device shipped out to me. I have to return the broken one. Called them Monday morning and had the new device Tuesday afternoon
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Click to collapse
So I, too, called google and they shipped me a new watch under warranty. I'm glad I'm not the only one who's had this problem, BUT....
Now my *NEW* watch has done the same thing!
wizardPC said:
So I, too, called google and they shipped me a new watch under warranty. I'm glad I'm not the only one who's had this problem, BUT....
Now my *NEW* watch has done the same thing!
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I too am on my third watch being shipped out today in fact. New one worked just fine for 2 weeks and then no microphone at all even after a compete device reset.
Add one more to the list. Just got off the phone with Google, sending me a new watch. I am admittedly a bit nervous, hearing that even the replacements are having the same issue. I wonder what the refund protocol would be in that case?
Just an FYI for anyone down the road, they do put a hold on your card for the cost of the watch, and say it will be released "within 21 days" of receiving the defective unit.
Herb.Grinda said:
Add one more to the list. Just got off the phone with Google, sending me a new watch. I am admittedly a bit nervous, hearing that even the replacements are having the same issue. I wonder what the refund protocol would be in that case?
Just an FYI for anyone down the road, they do put a hold on your card for the cost of the watch, and say it will be released "within 21 days" of receiving the defective unit.
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Click to collapse
I was told if the 3rd one had any issues whatsoever they would issue a refund. Just an FYI
Same here.... It is randomly working for me.... Most of the times it does not work.
I have reset the watch 3 times already and seems to be working for some minutes and then it stops working again
Looking back at my calendar, I was in an extremely loud (hearing protection required) environment the day before i noticed my first watch failed and immediately before the second one failed.
I don't see anything in the manual or warranty that indicates this is a problem, but I now suspect the mic couldn't handle it.
wizardPC said:
Looking back at my calendar, I was in an extremely loud (hearing protection required) environment the day before i noticed my first watch failed and immediately before the second one failed.
I don't see anything in the manual or warranty that indicates this is a problem, but I now suspect the mic couldn't handle it.
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Interesting theory... I work in a shop where hearing protection is required, plus I go shooting at an indoor gun range. I don't remember if either prior warranty replacement happened right after extended time on the shop floor or shooting range, but i'll keep it in mind.
vladthedog said:
Interesting theory... I work in a shop where hearing protection is required, plus I go shooting at an indoor gun range. I don't remember if either prior warranty replacement happened right after extended time on the shop floor or shooting range, but i'll keep it in mind.
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I think you are right. Number 3 no longer works after I went to the range today...
I went to the shooting range yesterday and had to exchange my Gear Live at Best Buy today. The microphone clearly can't take the SPL. I would suggest not wearing your Gear Live in any environment that requires hearing protection.
Sent from my LG-D850 using XDA Free mobile app
Mine quit responding after I went shooting. My second stopped after using a saws all.
Same problem, but don't think it's hardware...
First watch I had was dead out the box. Second one was fine for a month, then occasionally it would stop listening to voice commands. Sometimes "OK google" would work, other times not. Then later it would work again. No reset or charging or any interruption between it working and not. Sometimes when "OK google works, the "speak now" screen would come up, but it would no longer listen - so it can't be a hardware thing since it heard me immediately before it stopped working, and in fact I can go back to the watch face, say "OK google" again, it'll go to the "speak now" screen, and again won't respond. Also, when it's on the "speak now" screen, after a pause it just scrolls down to the next option in the menu ("take a note", "Play music" etc). I haven't used it anywhere loud (no gun ranges or anything), and the problem is sporadic, but frequent enough to be unusable as it should be. I did all the usual to try to fix the problem (re-pairing, removing apps, resetting, restarting, including a factory reset) but to no avail.
I have sent it back for another replacement ($200 temporarily on my card...), but I'm worried about this problem, and the dead out of the box issue. If it happens again, I'm going to get a refund, and choose another watch. Such a shame because this was a Christmas gift for me.
Same problem
I was looking for someone with the same problem as mine and found this post. Happens exactly the same for me and, reading your answers I realized the microphone stopped working the day after I went to a shooting range too. In real my voice commands do not stop working at all, but I have to SCREAM besides the watch to work.
My problem is, I live in Brazil, and bought a used watch during a business trip to the USA, than I don't have the coupon, or warranty. Anyone knows if it is possible to change only the microphone? seems difficult to replace welds on this boards. I guess will I have to replace the complete main board. Does someone have done that already? It is hard to find replacement parts for these watches...
---------- Post added at 08:08 AM ---------- Previous post was at 07:52 AM ----------
Just to complete the information, according to IFixIt (www .ifixit .com/ Teardown/Samsung+Gear+Live+Teardown/27038 - remove the spaces on the beggining of the link), the microphone is a InvenSense ICS-43430 (I don't know how they know that, because on the picture, over the mic is written NL2031).
Considering this is the right component, it is really cheap to buy a replacement - store .invensense .com/ProductDetail/ICS43430-InvenSense-Inc/495200
Than lasts only the final question. It is possible to replace this component? People who gave cell phone assistance should be able to do that?
same here.
Count me in. The microphone stop, working about after 3 weeks. The problem is I live in Greece and i bought it through ebay from US so no documents nothing. Isnthere any solution on this?
Hi all, after sending my LG G3 back because of endless problems, poor battery etc I decided to go back to the Nexus line after the 4 and 5 being so reliable to me.
Now, my Nexus 6 is barely 4 days old and the sound has packed up?
There are no in app sounds, Facebook videos, Chrome, YouTube, Netflix etc etc all don't have sound.
I have notification sounds, and when I push "volume up" to increase notification volume i get the maximum "beep" but there is a huge delay?
Had a quick google, seems to be a problem with the Nexus 10 and Lollipop but nothing really shows up about the 6?
Any ideas?
Looks like this one might have to go back too :/
EDIT
I have done a factory reset which hasn't fixed it.
Not to would obvious, but youve checked media volume in settings > sounds and notifications?
Yes, it is at maximum.
Sounds faulty perhaps
http://forum.xda-developers.com/showthread.php?t=3021108
No sound
And guess what? My new phone will be here tomorrow, so I backed up my media with the wugfresh tool, rebooted and my sound is back. Weird, huh?
FYI had same problem. No media volume, only volume was ring tone and alarm I hear sound. Also phone calls no volume, only on speaker. Unfortunately how i had this problem was my phone got wet. My phone started to work only after 4 days. So maybe time is what it needs
Funny, I had the same problem, still have I should say, but when off the case, it works fine... Wonder why... Two different cases do that, the third one does not.
9wire said:
http://forum.xda-developers.com/showthread.php?t=3021108
No sound
And guess what? My new phone will be here tomorrow, so I backed up my media with the wugfresh tool, rebooted and my sound is back. Weird, huh?
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Click to collapse
See you again! Did you just use the new replacement and shipped back the old one??
Naruto101 said:
FYI had same problem. No media volume, only volume was ring tone and alarm I hear sound. Also phone calls no volume, only on speaker. Unfortunately how i had this problem was my phone got wet. My phone started to work only after 4 days. So maybe time is what it needs
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Oh God. My case is identical to you! I washed it and only ringtone, no media volume... Wonder if I ask for a replacement or just wait for 4 days...
dkm911 said:
See you again! Did you just use the new replacement and shipped back the old one??
Oh God. My case is identical to you! I washed it and only ringtone, no media volume... Wonder if I ask for a replacement or just wait for 4 days...
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Ya so my phone stopped working, I didn't mention that it got wet or anything, and Google play preauth my cc and send me a new one and I returned the defective one. And they took the pre auth off
Naruto101 said:
Ya so my phone stopped working, I didn't mention that it got wet or anything, and Google play preauth my cc and send me a new one and I returned the defective one. And they took the pre auth off
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Click to collapse
I thought your phone got wet in that case.
I also consulted with Google technical support, he asked me to boot in safe mode and it didn't work at all. Now I am waiting for the shipment of replacement. Did you get a brand new Nexus 6 instead of refurbished one, right? Hopefully it may just be the issue of that "first batch".
dkm911 said:
See you again! Did you just use the new replacement and shipped back the old one??
Oh God. My case is identical to you! I washed it and only ringtone, no media volume... Wonder if I ask for a replacement or just wait for 4 days...
Click to expand...
Click to collapse
dkm911 said:
I thought your phone got wet in that case.
I also consulted with Google technical support, he asked me to boot in safe mode and it didn't work at all. Now I am waiting for the shipment of replacement. Did you get a brand new Nexus 6 instead of refurbished one, right? Hopefully it may just be the issue of that "first batch".
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Click to collapse
It did but I didn't mention that to google. They said it was refurbished but it was in a brand new box with new accessories, so I don't think so.
Naruto101 said:
It did but I didn't mention that to google. They said it was refurbished but it was in a brand new box with new accessories, so I don't think so.
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Click to collapse
Yep! I did not tell Google as well. Really? So there is no indication on the box showing it's a refurbished device? What is the produce date of your replacement on the box? I did ask him if Google was going to send me a new one, and he said yes. However, I am gonna check with their customer support later if it's refurbished. Thanks for your information!
OK, so it turns out mine is to do with the headphone jack, maybe the software is buggy? But if I plug it in and take it out the sound comes back. The port is clean, so unsure why it is doing it? Oddly I have discovered that while it is having its issue with the sound, the google now voice keeps popping up as if I have said "ok google" (which is turned off?)
Hasn't done it for a while now though, will see if 5.1 cures any of the problems.
DavidVanstone said:
OK, so it turns out mine is to do with the headphone jack, maybe the software is buggy? But if I plug it in and take it out the sound comes back. The port is clean, so unsure why it is doing it? Oddly I have discovered that while it is having its issue with the sound, the google now voice keeps popping up as if I have said "ok google" (which is turned off?)
Hasn't done it for a while now though, will see if 5.1 cures any of the problems.
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Click to collapse
THANK YOU!! Started having this issue with my N6 earlier in the week. I'm using PureNexus ROM 7.1 and thought the issue had to do with a recent update, like maybe I screwed up flashing it or something. Re-flashed it several times trying different things and nothing worked. Was starting to get pretty frustrated with the whole ordeal but plugging in the headphone jack worked like a charm.
TheBassDude said:
THANK YOU!! Started having this issue with my N6 earlier in the week. I'm using PureNexus ROM 7.1 and thought the issue had to do with a recent update, like maybe I screwed up flashing it or something. Re-flashed it several times trying different things and nothing worked. Was starting to get pretty frustrated with the whole ordeal but plugging in the headphone jack worked like a charm.
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Click to collapse
I work with metal and drills and stuff...
I have noticed that bits of metal between my case and my phone seem to make my phone think the headphones are plugged in...
Just got my 5a and the camera app keeps crashing when attempting to access the main camera.
I've tried the following:
Close the app
Clear app cache and storage
Reboot Phone
Disable App, reboot Phone, and re-enable app
Factory Reset Phone
Restart in safe mode
None of these solve the problem. I've Installed the September OS update, have bootloader unlocked, but am not yet rooted. This has been occurring since the first time that I tuned the phone on, before unlocking the bootloader.
I even downloaded Open Camera to see if it is an app issue, or hardware. Believe it is hardware, as i don't even see the option to access the front camera (camera icon with circle arrow) while using the app.
Assume I'll have to RMA, but wanted to see if anyone here had similar problem first.
This is the first time I tried to use it, but I just verified that the google camera app can toggle to the front camera, and I see myself in the live preview.
Thanks for the help. All I can use is the selfie camera, if I try to switch to the main it crashes.
Ha, I should have also said that the app starts with the main camera by default and I've used that multiple times already. But the toggle and the other options to change field of view all seem to work normally for my 5a. The main camera has .6x 1x and 2x, the front camera has 1x and 1.4x
Thanks again. Pretty sure I have bad hardware.
mac62 said:
Thanks again. Pretty sure I have bad hardware.
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yeah, last resort is factory reset, which you've done. If still a problem, then replacement. Unfortunately, you will get a refurbished phone. I just tried that because of something else. You can return the phone and ask for waiving the $30 restocking fee and place a new order of you want a brand new one. Not Okay move from Google in my opinion.
good luck
Contacted support and was told I would get a new phone since I was within 15 days of purchase. We'll see when it gets here...
New phone arrived today.
mac62 said:
New phone arrived today.
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hope all is good now. Cheers
definitely not the kind of problem you want to see on a new device. could have been damaged by the fedex used for transportation. the packaging on my shipping was not very robust. just the phone inside the box, inside another box, with a piece of air bubble filler. I've had phones shipped from ebay sellers in better protection. I'm lucky mine arrived in good shape with no known defects in any hardware I've tried to use.