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Since I've replied to about 4 threads already with the same answer, I figured I would post this here and maybe have it made a sticky.
If you have recently flashed a new non AT&T Rom (Euro,Gingerbread, Overcome, CM7, etc..) you Galaxy Tab will not have the correct APN setting for your monthly data sim from AT&T.
The fix:
Go to Settings
Wireless & Network
Mobile Networks
Access Point names and make sure you have one called Broadband (assuming you are on the ATT monthly data only plan)
If you dont, create a new APN:
Name: Broadband
APN: Broadband
Just leave the other options as is, save it & select it.
I think by default it comes up with the ATT wap.cingular APN which doesnt work with the Tab Data plan.
OMG You're a lifesaver!
I just flashed my respiffied $200 AT&T Galaxy Tab with Overcome 2.0, and have been beating my head into the wall trying to flash modems and do all kinds of resets.
Thank you so much!
Weird part is, I had this exact problem when I activated a data plan for the first time on my AT&T tab a few days ago. Checked, and I had I already had an APN called "APN Broadband" so I thought it was a different problem. After fighting it for a while, I decided to create the new one with the name "Broadband" with the exact same settings as the "APN Broadband" one, and it worked perfectly! Apparently, the name is critical!
I just went through the same thing with my new AT&T Galaxy Tab. I had to modify one of the entries noted above to get it to work.
Name : APN Broadband (not ATT Broadband)
APN: Broadband
I'm happy camping again.
fasterbug said:
I just went through the same thing with my new AT&T Galaxy Tab. I had to modify one of the entries noted above to get it to work.
Name : APN Broadband (not ATT Broadband)
APN: Broadband
I'm happy camping again.
Click to expand...
Click to collapse
BTW, my Galaxy Tab is rooted using SuperOneClick.
OK, now I'm confused. As previously stated, I changed the APN name to APN Broadband and APN to Broadband and the wireless data started working. I turned on wifi, opened some random web pages, then shut off wifi. Now I'm not connecting to AT&T wireless data. I check the APN's again and the tab reverted back to the factory ATT Broadband. I swapped it back to the new APN I created (APN Broadband) and still could not get data. Now I changed back to the factory ATT Broadband, still no data. I began searching for more input. After 5+ minutes, I saw the 3G icon and I can reach the internet and market. I am new to Android devices, so I may be wrong, but I am not convinced I am done working this issue. If anyone else is has encountered this issue and have permanently fixed it, please add some food for thought.
fasterbug said:
I just went through the same thing with my new AT&T Galaxy Tab. I had to modify one of the entries noted above to get it to work.
Name : APN Broadband (not ATT Broadband)
APN: Broadband
I'm happy camping again.
Click to expand...
Click to collapse
Very interesting, as the one I had named "APN Broadband" is the one that would drop service whenever I opened Market, and I had to do exactly what the OP stated in his post to get it to work.
On a side note, I have noticed that it switches back to the default "APN Broadband" everytime I cycle airplane mode. I have to go back into the settings and choose "Broadband" again. Maybe I should just delete the old "APN Broadband" APN and hope it doesn't screw anything up.
Delete it. It will only make things easier for you.
Thanks!
RichAP, thank you very much for the APN info!
I spent the morning trying various combinations of uppercase, lowercase, password, no password entries with the wap.cingular.com APN. I did a bunch of searches and finally found this post. Didn't believe it could be as easy as just entering "broadband" into the APN settings, lol.
My AT&T 7" Galaxy Tab is now up and running with Overcome 7 v4.1 and using 3G. Yay!
(edit: yes I posted this as my first post just so I could hit the thanks button.)
I know this is an old thread but it helped me out recently, however, I found I had to use a regular phone SIM in my Note 4 Edge to add the Broadband APN and then switch back to the broadband SIM. If anyone is searching this issue and having a similar problem I hope this info might be helpful.
Hi. I live in Europe, I was jealous of you guys, so I ordered Moto on ebay. To save some cash, I ordered locked AT&T version. Everything went great, I was able to unlock the phone, it accepted the sim card, I can make calls and send SMS. So far, so good.
Then I turned on mobile data. And...nothing happend.
To clarify: Using the same sim card, I was able to use mobile data on good old Samsung i9000, so the data is activated. It's there and should work.
So I started looking around in settings, tried turning on the data roaming and looked into the "about phone" section.
Here's what it says:
Mobile Network Type: EDGE
Service state: In service
Roaming: Not roaming
Mobile Network State: Disconnected
Is there something I need to do to "force" the connection, or should I rather discuss this with my mobile network provider?
Thanks for any help
P.S. I tried the usual stuff like reboot and eject sim and put it back, I even switched from ART back to Dalvik, The phone is running latest avaliable KitKat and is not rooted.
daemontus said:
Hi. I live in Europe, I was jealous of you guys, so I ordered Moto on ebay. To save some cash, I ordered locked AT&T version. Everything went great, I was able to unlock the phone, it accepted the sim card, I can make calls and send SMS. So far, so good.
Then I turned on mobile data. And...nothing happend.
To clarify: Using the same sim card, I was able to use mobile data on good old Samsung i9000, so the data is activated. It's there and should work.
So I started looking around in settings, tried turning on the data roaming and looked into the "about phone" section.
Here's what it says:
Mobile Network Type: EDGE
Service state: In service
Roaming: Not roaming
Mobile Network State: Disconnected
Is there something I need to do to "force" the connection, or should I rather discuss this with my mobile network provider?
Thanks for any help
P.S. I tried the usual stuff like reboot and eject sim and put it back, I even switched from ART back to Dalvik, The phone is running latest avaliable KitKat and is not rooted.
Click to expand...
Click to collapse
You didn't mention whether you checked the APN settings. My guess is that because you purchased a locked AT&T device and then unlocked it, you don't have an APN setup for your European provider. APN will be in Settings -> More -> Mobile Networks ->Access Point Names. If you go in there and either there is nothing listed or it's not the APN your mobile provider recommends, you will need to manually create the proper APN. I'm sure a quick Google Search for your provider's APN settings on Android will get you the answer.
mickliq said:
You didn't mention whether you checked the APN settings. My guess is that because you purchased a locked AT&T device and then unlocked it, you don't have an APN setup for your European provider. APN will be in Settings -> More -> Mobile Networks ->Access Point Names. If you go in there and either there is nothing listed or it's not the APN your mobile provider recommends, you will need to manually create the proper APN. I'm sure a quick Google Search for your provider's APN settings on Android will get you the answer.
Click to expand...
Click to collapse
I knew I was missing something important "Copied" the APN settings from old phone and it worked like charm. Thanks a lot
Interesting thing is that on that old Samsung, I tried new ROM every month or so and never had this problem. The phone just "knew" what to do. Guess these are the perks of unlocked devices, right?
daemontus said:
I knew I was missing something important "Copied" the APN settings from old phone and it worked like charm. Thanks a lot
Interesting thing is that on that old Samsung, I tried new ROM every month or so and never had this problem. The phone just "knew" what to do. Guess these are the perks of unlocked devices, right?
Click to expand...
Click to collapse
Glad that worked. Correct, Custom ROM's often self-provision based on a database of Carrier/APN's.
Hi,
Two weeks ago I have bought used HTC One from AT&T. It was working ok for 2 weeks in Poland with 4G. Yesterday I rooted this phone with newest ARHD rom, and now I have only 3g data transfer and it is also slower than usual. When I was using stock rom I always had 4G or EDGE icon, and transfer was very fast (on 4G).
Anyone had this issue before?
Thanks,
Narsel.
Narsel said:
Hi,
Two weeks ago I have bought used HTC One from AT&T. It was working ok for 2 weeks in Poland with 4G. Yesterday I rooted this phone with newest ARHD rom, and now I have only 3g data transfer and it is also slower than usual. When I was using stock rom I always had 4G or EDGE icon, and transfer was very fast (on 4G).
Anyone had this issue before?
Thanks,
Narsel.
Click to expand...
Click to collapse
Have you checked your preferred network type?
Dial *#*#4636#*#* to open the test menu, then tap on ''phone information'' and make sure ''preferred notwork type'' is set to ''GMS/WCDMA/LTE auto''
Also check your apn settings:
Settings ---> Mobile data ---> access point name ---> your carrier apn
Check that all values match your carrier apn. (you can found those values on your carrier website)
alray said:
Have you checked your preferred network type?
Dial *#*#4636#*#* to open the test menu, then tap on ''phone information'' and make sure ''preferred notwork type'' is set to ''GMS/WCDMA/LTE auto''
Also check your apn settings:
Settings ---> Mobile data ---> access point name ---> your carrier apn
Check that all values match your carrier apn. (you can found those values on your carrier website)
Click to expand...
Click to collapse
Thanks for the response.
I checked this and those settings are ok. Realized now that Lte Works on different frequencies in Us and Europe...
There is no chance to change this settings?
Hello,
I recently updated my Z3 compact (D5803) to android 5.1.1. on the T-Mobile network here in NYC. Ever since then, I frequently lose the ability to do anything data-based with the phone. No web browing, no chatting on whatsapp. I can still make phone calls and send/receive SMS, however. The data functionality returns when on WiFi, but goes away once I switch back to LTE. In order for me to get data on LTE, I have to manually download the internet settings for my provider to my phone (this is located under the Settings menu in android). Even then, it only lasts for several minutes before the data connection is lost. T-Mobile was unable to fix the problem, and changing the SIM card didn't resolve the issue.
Anyone else experience this?
Yes, many others have the same problem, see various posts in this thread: http://forum.xda-developers.com/z3-compact/general/discussion-5-1-1-stock-released-post-t3162309
Currently, the best workaround seems to be to disable and re-enable mobile data, or to go to airplane mode and back again. That solves the issue until you drop LTE connection the next time, then you will have to re-iterate.
el_sur said:
Hello,
I recently updated my Z3 compact (D5803) to android 5.1.1. on the T-Mobile network here in NYC. Ever since then, I frequently lose the ability to do anything data-based with the phone. No web browing, no chatting on whatsapp. I can still make phone calls and send/receive SMS, however. The data functionality returns when on WiFi, but goes away once I switch back to LTE. In order for me to get data on LTE, I have to manually download the internet settings for my provider to my phone (this is located under the Settings menu in android). Even then, it only lasts for several minutes before the data connection is lost. T-Mobile was unable to fix the problem, and changing the SIM card didn't resolve the issue.
Anyone else experience this?
Click to expand...
Click to collapse
Yes I am having the exact same problem since updating to 5.1.1. As the other reply says turning airplane mode off then on is the quickest way to get connectivity back (swipe down twice from the top for quick access). This is terribly frustrating though, it only lasts for a few minutes. I can't believe they pushed the update with this issue!
jolindbe said:
Yes, many others have the same problem, see various posts in this thread: http://forum.xda-developers.com/z3-compact/general/discussion-5-1-1-stock-released-post-t3162309
Currently, the best workaround seems to be to disable and re-enable mobile data, or to go to airplane mode and back again. That solves the issue until you drop LTE connection the next time, then you will have to re-iterate.
Click to expand...
Click to collapse
My phone had this issue after the over the air update. I reset the phone to factory, wiped all data. Two days on, now, and no more problems with this.
Same problem. I tried factory reset out of desperation, but it didn't work.
Love this phone, but very discouraged by this bug.
(I'm on t-mobile in Seattle, fwiw)
Funkmonk said:
Same problem. I tried factory reset out of desperation, but it didn't work.
Love this phone, but very discouraged by this bug.
(I'm on t-mobile in Seattle, fwiw)
Click to expand...
Click to collapse
As posted in the other thread, there is now a fix/workaround:
From reddit user FishStik5: Going into the APN settings and changing the APN protocol to iPv4 only (it was iPv6 before) seems to fix the problem.
How to find the setting: Settings-> Wirelessa and Network / more -> Mobile networks -> APN -> T-mobile data -> APN protocol -> Set to IPv4.
jolindbe said:
As posted in the other thread, there is now a fix/workaround:
From reddit user FishStik5: Going into the APN settings and changing the APN protocol to iPv4 only (it was iPv6 before) seems to fix the problem.
How to find the setting: Settings-> Wirelessa and Network / more -> Mobile networks -> APN -> T-mobile data -> APN protocol -> Set to IPv4.
Click to expand...
Click to collapse
Looks like this worked for me (T-mobile, San Francisco area). Thanks for posting this
i'm having the same problem and didn't work for my the ipv4. still loosing data, i have to reboot the phone
I have also problem with that (Orange, Poland). I sent my phone to official Sony service, they reload the software, but I still have that problem. Lte is working for a while and when my phone switches to wcdma (because it is not in a range of lte) it is not working either. However, when I change the preferred network from lte to wcdma it is working without any issues.
Same problem here although I'm on ipv4 [emoji34]
Sent from my Z3 Compact
I thınk you shouldnt buy operator phones. Buy ınternatıonal models next tıme
Mine isn't an operator model, I'm using Straight Talk and also have the issue. It made my phone useless....I almost never have data
This worked for me
This worked on my Doogee Valencia2 Y100Pro
Install and Open app "Hidden Android Settings" (by 0Alex)
Select choose and open "RadioInfo"
Move to Last option "TOGGLE DNS CHECK"
mine read "0.0.0.0 not allowed"
press the "TOGGLE DNS CHECK" so that it displays "0.0.0.0 Allowed"
That's it - my mobile data worked, I hope it works for yo
Aenyee said:
I have also problem with that (Orange, Poland). I sent my phone to official Sony service, they reload the software, but I still have that problem. Lte is working for a while and when my phone switches to wcdma (because it is not in a range of lte) it is not working either. However, when I change the preferred network from lte to wcdma it is working without any issues.
Click to expand...
Click to collapse
1. Change "APN Protocol" to IPv4
2. Change "APN Type" to: "default,supl" only
3. Change "APN" to "internet"
4. Save.
Best, Martin.
elvakin said:
Looks like this worked for me (T-mobile, San Francisco area). Thanks for posting this
Click to expand...
Click to collapse
this is a bug on 5.1.1 sony need to fix it
Any news with this issue?
No problem here with LTE on the CM 12.1 Cyanogenmod flavor of 5.1.1 on T-mobile (that I've noticed at least). But I think CM 12.1 may handle the APN settings differently (mine is set to T-Mobile LTE ipV4) from the stock ROM or it could be something Sony messed up from the AOSP code. I'm NOT suggesting anyone try a CM ROM as a solution as there are lots of downsides to unlocking your phone and flashing any non-stock ROM. But the problem does seem to be specific to the Sony ROM and not 5.1.1 in general.
I also have this problem after the update to 5.1.1 in the Netherlands. The first problem was that the update changed some mobile data settings, so I downloaded the settings from my provider. Unfortunately those settings were also incorrect as I had to manually remove the APN's Proxy and Port (they were set, be needed to be 'not set'/empty). This improved the connection a bit, but it still looses the mobile data at certain places (where the coverage is good). Did a factory reset as the Sony helpdesk suggested. For a few days this seemed to help, but again the same issue came up. The suggested solution mentioned in this thread did not work as those settings are already applied.
I have a profider (Telfort) which uses another provider's network (KPN's). So after the update I also see a annoying R in the signal icon, where in the previous version it always showed H+, H, 3G.
Does anyone know if this is resolved in the new update?
After the last update and a new reconfiguracion on the APN now work correct for me.
bracima said:
After the last update and a new reconfiguracion on the APN now work correct for me.
Click to expand...
Click to collapse
And which version are you on? 23.4.A.1.200 or 23.4.A.1.232?
Hi All,
I have recently bought unlocked xperia 1 ii US version and this phone supports Verizon (cdma less) network. I use Visible provider (Visible uses Verizon network). Now when i insert Visible sim into my new phone.. It treats it as verizon sim and applies Verizon Apn settings I believe but to make Visible network work it needs visible specific APN settings. But there is no way to add APN settings manually, apn settings menu goes away when i insert visible sim but i am able to see apn settings when i insert tmobile sim, can you please help me and let me know how to manually add Visible APN settings as I dont see option to add APN when I insert Visible sim
On my phone (international model) go to Settings > Network and Internet > Mobile Network > Advanced the last option is Names of Accespoints. If you press there, you get in the APN screen. on the top there is a + sign .
arora7 said:
Hi All,
I have recently bought unlocked xperia 1 ii US version and this phone supports Verizon (cdma less) network. I use Visible provider (Visible uses Verizon network). Now when i insert Visible sim into my new phone.. It treats it as verizon sim and applies Verizon Apn settings I believe but to make Visible network work it needs visible specific APN settings. But there is no way to add APN settings manually, apn settings menu goes away when i insert visible sim but i am able to see apn settings when i insert tmobile sim, can you please help me and let me know how to manually add Visible APN settings as I dont see option to add APN when I insert Visible sim
Click to expand...
Click to collapse
Were you ever able to figure this out? I'm wanting to give Visible a try as well but I've ran into this same issue. Oddly enough, US Mobile works just fine using the standard Verizon APN
No man, it didn't work, had to switch my provider
arora7 said:
No man, it didn't work, had to switch my provider
Click to expand...
Click to collapse
I was able to add the APNs in by adding them while my Mint SIM card was in the phone and swapping the SIM cards back and forth while I was saving them if one wouldn't let me save due to an APN type. It was kind of a waste of time though because even after successfully getting all 4 APNs in and selecting the right one for Data, nothing happened and it didn't really matter if I was rebooting the phone or switching in and out of airplane mode. It seems that no matter what I did, the phone would not connect to the carrier which is a shame. Maybe it would work on an AOSP ROM but I don't think I could be bothered just to try a carrier on it.