I have looked over this site and have gotten tons of useful information for when I was rooting and flashing my daughters Nook tablet. Which is running a fairly good Liquid smooth rom currently. I finally decided to join because my girlfriends LG G2 got the dreaded phantom touches, dead spot issue. Well since she didn't want to deal with sending it in to LG she jumped ship and purchased an S5. Which she loves more than the G2. So I got the busted LG G2 .
Since I have a current phone to use I decided to send the G2 to LG for a warranty repair. So hopefully I get back a minty fresh 100% working G2 soon. I will be using a Straight Talk Sim running on ATT towers. I verified it worked in the broken G2 before shipping it off. I was able to send/receive texts and get data. No LTE though but that is fine. I pulled about 7mbps on speedtest which is more than I need. I'm coming from an apple Iphone4. Yes just a 4 and I've had this phone forever now. Can't wait to get rid of it. So even a G2 without LTE is a huge step up. I thought about swapping the VZW for an ATT branded one but ultimately decided the wireless charging was better for me than LTE speeds.
Now for my questions. The original warranty is up in October. Is anyone that is getting a warranty repaired phone have the dead spot issue again? Am I only covered until October on the warranty replacement or does it extend in anyway? I like the phone, except all the VZW BS on it but that can be fixed at a later date.
figured I would update this. I finally got the phone and everything works as it should. I received the same phone back fixed it seems. Only thing is now I can see the digitizer more. I couldn't notice it too much before but it's clear as day now. But small price to pay for a working screen.
I popped in my sim card and setup the apn and even configured it so tethering would work. I had to add something to the apn to get it to work. I don't tether actually but we just went on a long trip and needed it for a quick few seconds so we could send and receive emails on the laptop.
Only issues is the VZW phone had way too much bloat and I would constantly get errors from the VZW apps because I wasn't on their network. So within a day I had to root it and flash the cloudy g3 rom. I must say I love it much more now.
My issues thus far is the battery doesn't seem that great. My old iphone4 held as much of a charge on a 4 year old battery half the size. But maybe that's because I have been playing with this phone alot more. Other thing is the service fluctuates like crazy. I go from 1 bar to full bars back to 1, to 3 etc. I don't hardly ever lose service and I've yet to drop a call but sometimes get a network error.
Back to the calls, I must say it is not very pleasant sounding. The people don't ever complain about the way I sound but other peoples voices coming through my phone sound almost muffled. Definitely not as clear as my old phone. I will have to look into this more. Maybe there is a setting or some way to tweak the sound.
robj80 said:
figured I would update this. I finally got the phone and everything works as it should. I received the same phone back fixed it seems. Only thing is now I can see the digitizer more. I couldn't notice it too much before but it's clear as day now. But small price to pay for a working screen.
I popped in my sim card and setup the apn and even configured it so tethering would work. I had to add something to the apn to get it to work. I don't tether actually but we just went on a long trip and needed it for a quick few seconds so we could send and receive emails on the laptop.
Only issues is the VZW phone had way too much bloat and I would constantly get errors from the VZW apps because I wasn't on their network. So within a day I had to root it and flash the cloudy g3 rom. I must say I love it much more now.
My issues thus far is the battery doesn't seem that great. My old iphone4 held as much of a charge on a 4 year old battery half the size. But maybe that's because I have been playing with this phone alot more. Other thing is the service fluctuates like crazy. I go from 1 bar to full bars back to 1, to 3 etc. I don't hardly ever lose service and I've yet to drop a call but sometimes get a network error.
Back to the calls, I must say it is not very pleasant sounding. The people don't ever complain about the way I sound but other peoples voices coming through my phone sound almost muffled. Definitely not as clear as my old phone. I will have to look into this more. Maybe there is a setting or some way to tweak the sound.
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Click to collapse
I'd try a stock rom and just debloat it just to rule out the signal and voice call issues. There are some already debloated ones in the Dev section here.
mjones73 said:
I'd try a stock rom and just debloat it just to rule out the signal and voice call issues. There are some already debloated ones in the Dev section here.
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Click to collapse
Thanks I will try that out. I hope this isn't the case though because I enjoy the look and feel of the g3 rom over the g2. Even if it was the rom I might live with the poor voice as I don't talk too much on the phone and it's still usable as it is.
Related
So,
I had an 8525, and just upgraded to 8925. After some traveling, my 8925 just up dies. I got it on the 20th of Dec, and on the 30th it dies. I switch my card back over to the 8525 on that afternoon (after not being able to start it up), and start using it. Today (02Jan08), the 8525 died as well. Both are giving me similar issues. The 8925 gives a red light when I attempt to charge, and wont turn on at all. The 8525 gives no charging indications whatsoever, and refuses to turn on as well. I'm getting worried I'm radioactive or something. Anybody got any ideas as to what would cause to phones to die similarly like this. The only new things introduced were my trip to texas. I haven't change much of anything else. Any ideas would be appreciated, as I'm completely stumped. I've tried the straight to battery "jump-off" via usb and 3 AAA batts for the 8925, and I've got nothing out of it. I even went a got a new battery. Something I'm doing (I have no clue what) is absolutely killing these phones.
Thanks,
Doug
The only think I can think of in your case that might be common is the charger. Was the same charger being used on both devices? I wonder if it was bad could it have maybe damaged the phones.
I've been running through any possible connections, and that's the only thing I can come up with. Except one of them died on the charger, the other one I was hangin out with some friends and went to check it and it was dead. I imagine the charger could have caused an issue that eventually fried the phone. The charge I'm using came straight out of the 8925 box, brand new!
http://forum.xda-developers.com/showthread.php?t=355232
Your not the only one...
Have a look at your mini USB port on the device. Is it slightly bowed??? Is tere a slight downward curvature creating a slight crescent shape to the device USB aperature?
@GSLEON3
I don't think so.
@xconradx
I have become active in that thread. Seems like a growing theme.....
@Mods
feel free to delete this one, since the other one has taken like a wildfire in california (too soon?)
I had exactly same problem when switching from 8525, after phone kept dropping I called the at&t CS they sent me some kind of a fixed code over the air, but then it went worsen. Anyway, I called them back they told me to read out the card serial# and informed me that I had the old sim card although it has 3G logo on it and suggested me to go to any at&t store to pickup the new one(one with at&t and 3G logo). It still dropped call after that but about 1/2 less until I turned off the 3G stuff then it works like charm!! Even the at&t CS said the 3G is not guaranteed in every place so to turn it off was a good idea!!
Huh?
bunrieu2k said:
I had exactly same problem when switching from 8525, after phone kept dropping I called the at&t CS they sent me some kind of a fixed code over the air, but then it went worsen. Anyway, I called them back they told me to read out the card serial# and informed me that I had the old sim card although it has 3G logo on it and suggested me to go to any at&t store to pickup the new one(one with at&t and 3G logo). It still dropped call after that but about 1/2 less until I turned off the 3G stuff then it works like charm!! Even the at&t CS said the 3G is not guaranteed in every place so to turn it off was a good idea!!
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I actually don't see how our problems are at all the same. Thanks for replying tho.
Just a though... I had dropped call problems before the red light of death happened on my phone as well. Towards the end it couldn't even find a signal.
Ok, first off I just want to say I have searched around the forums for a similar problem in hopes for a solution and to avoid reposting a question.
For information about my phone, see below the problem description.
Here is the problem:
This just started today, the phone will not play any ringtone or notification sound. I can confirm the speaker itself still works by playing music or choosing ringtones. Alarms do still work, just not call tones or notification tones(even using default ones).
Now that is only part of the problem, along with that, is the fact that when a text message is received, I can view it and dismiss it (Using Handcent as Default). But 30 seconds to a minute after getting the message, or usually while replying to it, the screen will go black and the capacitive buttons stay lit up. No button presses are registered and the only way to gain access into the phone is by removing the battery and putting it back in.
I am also not getting every message sent to me, some will come through while others don't.
Another unrelated issue:
If I wait an extended time between listening to music, usually 20+ hours, for the first minute or so I hear a little bit of static and then it clears up and doesn't happen until the next day.
Info about the phone:
I bought the phone new on eBay at the end of September, the 28th.
The only modification done to it is doing the latest VooDoo lagfix from the link below(I did this within two weeks of having the phone, and it worked fine):
http://forum.xda-developers.com/showthread.php?t=784170
Aside from that, the phone is completely stock running the latest OTA update.
I am using a GoPhone SIM card that has never given me any issues before.
Kernel Version: 2.6.29 voodoo_lagfix_3.0_v1.10
Firmware: 2.1-update1
Build: ECLAIR.UCJH7
Baseband: I897UCJH7
My Background
This is only my second Android phone, coming from the myTouch 3g. I have had the same SIM card for years. Now I have the Captivate, and this is the first time it has given me this kind of problem. I have experience flashing ROM's and all that, I just wanted to wait for an official update for the Captivate to see if GPS gets improved.
I hope I have provided enough information to diagnose the problem, let me know if there is anything else you need to know and thanks for your time.
Side note if this can't be resolved with you guys:
Would I be able to call up Samsung and get a replacement from them?
codyrt said:
[*]I bought the phone new on eBay at the end of September, the 28th.
Side note if this can't be resolved with you guys:
Would I be able to call up Samsung and get a replacement from them?
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Probably why it was sold on Ebay in the first place. Just a shot in the dark, maybe the speaker connection is loose? There are a few threads about taking the phone apart if you are so inclined.
Can't see how it would be a warranty, you bought it through a third party. Could always try.
Swyping...please read slowly!
cappysw10 said:
Just a shot in the dark, maybe the speaker connection is loose?
Can't see how it would be a warranty, you bought it through a third party. Could always try.
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I did think something like that at first, but every other sound works fine and when it is supposed to(startup sounds, games, etc.). And I would think if it's a loose connection that shaking the phone or moving it around would make sound cut out, but it doesn't.
I figured the manufacturer warranty wouldn't apply, but I have gotten warranty replacements in the past on other electronics from eBay. So maybe a little fibbing will be in order to receive another unit.
I'm thinking it is something software, I have no clue what, I haven't made any major software additions or changes since yesterday. But if all else fails I will try changing to a different ROM and if that fails, get a replacement from Samsung.
I would try flashing again.....and running that kernel....kinda makes your phone far from stock...
For some reason the issue has stopped. I only did a few things, I powered off the phone, turned it on with the 3-button combo, and then restarted the phone from that menu. After the restart, I reassigned the notification tones and ringtones to what they were(my personal choices, not system sounds) and it seems to work.
I will probably wait a few days to see if it occurs again, and if it does, I will move on to a ROM from the Dev section because I am convinced its just some apps conflicting with each other.
newter55 said:
and running that kernel....kinda makes your phone far from stock...
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Click to collapse
I figured that was a minor modification, so i just counted it as stock, but I see what you're saying.
I bought 2 Herod with CDMA about 18months ago.
Each day I have differenet problem but I don't want to talk about that.
2 days ago both phones sratrted to break voice while calling and even while connecting.
We wern't be able to talk because people heard us good but we couldn't understand even 10% of words.
I called Sprint(my phone carrier) customer service and I spent 3 hrs on telling what's my problem.
As usual it ended up on that they see no problems with my service and told me to check phone in the store.
I already did that procedure more than 5 times, spending more than 200hrs on talking with CS, driving to store and replacing both phones 4 times. Nothing ever changed so we just think that we try to live with those problems until contract ends.
But this is too much.
We both have rooted phones and installed CyjanogenMod7. It was working better but all problems stayed.
So.... now...
Lady on the phone updated our phones/profiles and since that moment both phones died.. literally died. That exactly happened half day later when I wwas at work. Both phones always act the same(weird right?)
So now they act in 4 ways(randomly)
1)phones are dead, I can't turn it on. Removing battery doesn't help
2)phones can be turned on. I see HTC logo and nothing else
3)phones can be turned on but they constantly restart themselves after showing HTC logo for 5-10sec
4)finally phones can be turned on but I have no connectivity, no internet, no bars and big sign "searching for signal"
BTW I have signal in my house, it's not like I moved to North Pole or something.
Usually my phone is dead and the best part is that even I finally turn it on...somehow then it's going to turn off after few minutes and I will never see signal(super weird).
It all started to happen after updating your profiles and phones but you can call me crazy but I got a feeling that they "broke" our phones wirelessly because I asked really bad for corporate number and for waiving my cancellation fees because I just have enough. That is the most... the worst company and phone ever.
Please help me. Maybe there is something I can do.
probably not much help here but try to update profile and prl again from stock sense 2.1 rom
no service/connectivity/signal sounds like a bad radio flash, try to update your radio to the latest sprint offering, if nothing else works a ##786# reset saved me one day from a bad pri, good luck and i hope you figure out whats wrong
My phone doesn't want to turn on from 3hrs(didn't happen yet) and I can't charge it. That is the end...
I'm goingf tomorrow to pay all fees and get new phones and plans in different carrier.
I couldn't run it yesterday anymore. But today it finally turned on and I'm charging it(17%). What is the quickest mnethod to install stock rom? Can you give me some links?
sorry for the late posting, but here you go:
http://support.sprint.com/support/a...e-gb746811-20091009-155624?&INTNAV=SU:DP:HDIA
read through that and you should be able to get back to complete stock
hope that helps some, and good luck
So I purchased an HTC one for my girlfriend via Swappa so she wouldn't lose her data plan. She was coming from an iPhone 4s so I picked the HTC one for a similar size/feel but desired the Android platform. Anyway, I've had nothing but complaints from her. She says the screen will "freak out" (I'm assuming random clicks/movements) and that sometimes, she loses all control completely and the phone will do whatever it wants. It has randomly dialed her recent calls, and the big complaint this morning was that the alarm didn't go off. Also, I watched (with an aftermarket charger) the continue to beep on and beep off (charging indication) until the phone just shut down.
I have it running a 4.4.2 stock root, done through the firewater method and all that garbage. TWRP is installed, but I haven't tried flashing a new rom yet as I am out of the state for awhile.
Has anyone had similar problems? With all the complaints, I can't tell if it's a hardware issue or software or both. My intent is to make a video to show her how to flash CM, but I figured I'd feel out the community first to see if I'd just be better off getting her a G2 or S5.
All help is appreciated, and I'm sorry I cannot provide software, kernel and other details, as I mentioned I'm out of town for awihle.
Thanks much.
Never encountered any of these things, and these definitely do not seem like software problems. I'm betting that its a faulty One, not sure how swappa works but id get it exchanged as quickly as possible before your girlfriend kills you.
Lemon for sure. You should contact the swappa seller, but if they don't want to do anything (they technically don't have to), ATT or whatever carrier the phone is branded to will fix it. If it's a generic one, HTC will fix it.
Hi guys.
I'll get to the point and say that I got this phone towards the middle of July to replace my failing Optimus G and it's already having a multitude of issues.
The phone worked great through heavy usage on a week period at the beginning of the month while I was travelling. Two days ago the right side of the screen began to freeze, either showing colored static or what was previously loaded. I note that the screen still works fine even inside of a different app, pressing buttons, etc. but continues to freeze and load what is actually going on a moment later. Happens on both the recovery mode screen as well as the lock screen.
Now, the phone also began to have crashing issues some time last week. I was playing Fallout Shelter when the device suddenly crashed. This hadn't happened with Fallout Shelter or any other (heavier) games at all since getting the phone. I rebooted and later was playing WWE Immortals when the phone crashed when going through the logo and copyright screens. After this crash, however, the phone went from around 50% battery to 0% and needed a charge.
I thought this was a fluke last week until it did it again yesterday... multiple times.
Last night the WWE Immortals crash happened again but the phone remained at 100%, where it was since it had been charging, instead of dropping to 0%. It powered on after popping the battery and pressing the button. Later on in the night, I was checking my email when the phone crashed out of nowhere. I once again popped the battery and it booted. However, this time, it would not load past the Sprint screens after the LG/Powered by Android one. It just hanged on the Sprint logo. It sat there for ten minutes until I took the battery out. I tried again and it wouldn't get past the LG screen.
I attempted Recovery Mode, which works of course, and cleared the cache and rebooted the phone. Once again, it crashed on the LG screen. I gave up for the night and tried again today. Same thing happened a few more times until the phone finally booted. I get in and try uninstalling apps to clear space to bring the phone to 11 of 32 GB free. I go to check what other "misc." data is eating up storage when the phone crashes again and I haven't successfully gotten it to boot again.
Should I attempt a factory reset? The closest Sprint store is miles away (I live in downtown Indianapolis and there isn't one nearby without taking a long walk or bike ride or bounce across bus lines, whatever) and the last time I got help from was just a new phone (replaced a phone because it's screen was broken, yeah, right. I went somewhere else to get a replacement the second time it happened). I feel like this a big hardware issue a reset wouldn't fix but, who knows.
I guess I should also note that, within the past week, my camera apps (be it the stock camera app or Snapchat) crash when using the front camera and it never loads a preview before crashing and the phone has been oddly hot (be it when I was cleaning up apps, idle, or just when attempting to boot) the last day. Also, as I was typing, I've been attempting restarts and cache clears and Recovery Mode, during one of the tries, never even loaded the options and a power button press restarted the device.
...At this point I'm just curious what exactly could mess with a phone this much. I refuse to believe it's any kind of virus since nothing was ever picked up and I know my way around the internet. I like LG phones, I loved my last one (other than it didn't have an SD card slot, but, eh, cloud storage!) and I like the cameras.
Phone is an LS991, unrooted.
From what I have been gathering(and this is all hearsay!) is that the first batch of these phones have serious hardware problems that might be related to the CPU. The best option would to try and get LG to replace the phone as they are less likely to have a phone in stock still that was part of the bad batch. If you can't get them to do it then try a Sprint repair store and see if they will swap it out. Be clear that this a warranty issue and not issuance issue. As a last resort you have to claim insurance on it.
centran said:
From what I have been gathering(and this is all hearsay!) is that the first batch of these phones have serious hardware problems that might be related to the CPU. The best option would to try and get LG to replace the phone as they are less likely to have a phone in stock still that was part of the bad batch. If you can't get them to do it then try a Sprint repair store and see if they will swap it out. Be clear that this a warranty issue and not issuance issue. As a last resort you have to claim insurance on it.
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Click to collapse
Well, that's somewhat depressing to figure out that they messed up part of the batch but that always happens if it's true.
Guess I'll have to check with LG or get someone to drag me to Sprint to see what they say. I'm not one for getting insurance on tech (and given I got the phone for cheap, being due for the upgrade and all) but hopefully warranty can help me out. Thanks for the heads up!
namiikii said:
Well, that's somewhat depressing to figure out that they messed up part of the batch but that always happens if it's true.
Guess I'll have to check with LG or get someone to drag me to Sprint to see what they say. I'm not one for getting insurance on tech (and given I got the phone for cheap, being due for the upgrade and all) but hopefully warranty can help me out. Thanks for the heads up!
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Click to collapse
Spoke with LG last night and the customer service rep was pretty clear that LG does not replace phones they only "fix" them. I would not trust LG to give you a new phone at this point as they will most likely just re-flash the phone and send it back to you. Unless anyone else who has dealt with LG repair in the past can say otherwise I wouldn't go the LG route. Now, if someone bricked their phone that might be a good thing to try since Sprint repair can't flash phones but if you need a new phone it looks like Sprint is the way to go. Just make sure you are clear that this is a warranty issue and not insurance. I bought my phone at Best Buy so this will be interesting for me as they probably will want nothing to do with me since I don't have TEP. I will report back on if they give me the shaft or not because I am sure others might be in the same situation as me.
centran said:
Spoke with LG last night and the customer service rep was pretty clear that LG does not replace phones they only "fix" them. I would not trust LG to give you a new phone at this point as they will most likely just re-flash the phone and send it back to you. Unless anyone else who has dealt with LG repair in the past can say otherwise I wouldn't go the LG route. Now, if someone bricked their phone that might be a good thing to try since Sprint repair can't flash phones but if you need a new phone it looks like Sprint is the way to go. Just make sure you are clear that this is a warranty issue and not insurance. I bought my phone at Best Buy so this will be interesting for me as they probably will want nothing to do with me since I don't have TEP. I will report back on if they give me the shaft or not because I am sure others might be in the same situation as me.
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Late reply is late, whoops.
That's interesting. Never really intended on the LG route since I've never had issues with Sprint replacing a device in the past so I'd go to them before anyone else (which we are, when my mom comes down to help me out with this since the closest store is just too far away and it's her cell plan).
And man, I wouldn't be able to stand buying from BestBuy but that's my personal qualms with them, hah. Hope you had good luck with them.
Hi. We have c got the same phone. Got 4 of them and 3 working great but my husband's is doing the exact same thing as yours and like you we have no insurance and had same reply from lg. And best buy was no help at all. Wondering if you figured out how to fix it or not
Forgot to mention we are verizon not Sprint. Not sure if that matters.
Just got my G4 replaced with a brand new one at Sprint. I have TEP, and they said they'd normally order a refurbished one. But, I got lucky since there are no refurbished ones (they're on backorder, probably due to these issues), so they just gave me a new one.
Lets hope this one one wasn't a lemon like the first one...fingers crossed because I love this phone...
We called verizon and they are over nighting a new phone. Thank you for the reply tho
This happened to me as well. It crashed maybe twice a day and now I can't get it on because it is crashing 1000 times. Its stuck in a crashing loop. Sprint is giving me a completely different g4 when their next batch comes in. It has been 2 weeks and I still don't have a new phone. I am hoping that I don't get this problem again or I am getting an iphone 6.