xperia Z backlight flickering - Xperia Z Q&A, Help & Troubleshooting

My Xperia Z backlight has decided to almost die on me. Everything works perfectly fine except that the screen is incredibly dim, to the point I can't see anything.
Now, the problem I might run into for warranty might be that an indicator is slightly pink/subtle red, most likely due to some rain particles. this is on the headphone jack, the other ports are fine.
Would it be worth trying to get it repaired? I doubt there's any actual water damage since I don't remember the last time it was submerged.
As an alternative a local repairer offered to change that strip so I cam go through Sony repairs. However that's dishonest.
Has anyone else had this issue, or any advice?
Much appreciated guys.

Related

[Q] Water Damage - need help pls

I had submerged my xperia z in a swimming pool to record some video before i realized that it was a big mistake, i had noticed that water had got inside the device firstly when the screen was rapidly flickering then went extremely dim (had to reflect it off sun to be able to barely see it) then i could see it through the camera holes in back and front and speakers where very very low...
When i put it in charge an hour later the device gave a vibrations and then 3 vibrations following which meant that there'd been a hardware failure. Then a week later (today) the device somehow had revived itself because it was giving a blinking red light which meant the battery was flat, so then i put it in charge gave a vibration a solid red light came on which meant it was woriking, BUT everything apart from the screen had turned itself on. What should i do now, put in the sun, leave it in charge, hairdry it, rice, put it in isopropyl alcohol send it of to sony for repair???
avi312singh said:
I had submerged my xperia z in a swimming pool to record some video before i realized that it was a big mistake, i had noticed that water had got inside the device firstly when the screen was rapidly flickering then went extremely dim (had to reflect it off sun to be able to barely see it) then i could see it through the camera holes in back and front and speakers where very very low...
When i put it in charge an hour later the device gave a vibrations and then 3 vibrations following which meant that there'd been a hardware failure. Then a week later (today) the device somehow had revived itself because it was giving a blinking red light which meant the battery was flat, so then i put it in charge gave a vibration a solid red light came on which meant it was woriking, BUT everything apart from the screen had turned itself on. What should i do now, put in the sun, leave it in charge, hairdry it, rice, put it in isopropyl alcohol send it of to sony for repair???
Click to expand...
Click to collapse
put it in cup of rice for night to confirm that no water inside (open all covers)
then charge it till battery full then wake it.
good luck.
Leave it in a bag of rice for several days, at least a week then try it again.
If the water has come in thru a fawlty backside it should be repaired under warranty.
At least here in Sweden the service place pressure test it for leaks and can se if it has a defect such as a faulty backside.
wolf0491 said:
They do that over there? I don't even know if the service center in US would do that for me. Mainly because my model is c6603. But anytime I talk to someone they say any water damage cannot be fixed and they won't fix it.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Freely translated from Telecare Service in Sweden who is a Sony certified repair shop. This came from a Swedish forum where a member asked about water exposure due to faulty back plate.
”We don't refuse water damage Xperia Z because they should be waterproof. We do a water test (pressure test) and then we send that information to Sony who decides if the fault is the customer or the manufacturer.
If your back plate is loose that is a warranty repair. And if the phone has been exposed to water because of that, we send that information to Sony.”
avi312singh said:
I had submerged my xperia z in a swimming pool to record some video before i realized that it was a big mistake, i had noticed that water had got inside the device firstly when the screen was rapidly flickering then went extremely dim (had to reflect it off sun to be able to barely see it) then i could see it through the camera holes in back and front and speakers where very very low...
When i put it in charge an hour later the device gave a vibrations and then 3 vibrations following which meant that there'd been a hardware failure. Then a week later (today) the device somehow had revived itself because it was giving a blinking red light which meant the battery was flat, so then i put it in charge gave a vibration a solid red light came on which meant it was woriking, BUT everything apart from the screen had turned itself on. What should i do now, put in the sun, leave it in charge, hairdry it, rice, put it in isopropyl alcohol send it of to sony for repair???
Click to expand...
Click to collapse
DUDE !! Never switch on or charge a water damaged phone
I did the same thing with the earlier smartphone i had put it to charge and it fried the motherboard :crying:
Hope u didn't do that too.
And always google or post before taking steps not after.
venky716 said:
DUDE !! Never switch on or charge a water damaged phone
I did the same thing with the earlier smartphone i had put it to charge and it fried the motherboard :crying:
Hope u didn't do that too.
And always google or post before taking steps not after.
Click to expand...
Click to collapse
Oh dear,
its just that everything i charge it battery goes down really quickly, i think the mobo is just about working the red light is flickering and really dark the screen isnt working
Although ino that touch screen is working because i can feel vibration when i touch bottom of home screen and sound is working, so i dont know i really dont want to send it to sony because theyll know its been water damaged which isnt covered by warranty and it will involve in hefty repair bill.
A company called buzzbox are offering to do it for £30 (GBP) IF SUCCESSFUL AND £20 if not, but they said that most are successful, really dont know...
avi312singh said:
Oh dear,
its just that everything i charge it battery goes down really quickly, i think the mobo is just about working the red light is flickering and really dark the screen isnt working
Although ino that touch screen is working because i can feel vibration when i touch bottom of home screen and sound is working, so i dont know i really dont want to send it to sony because theyll know its been water damaged which isnt covered by warranty and it will involve in hefty repair bill.
A company called buzzbox are offering to do it for £30 (GBP) IF SUCCESSFUL AND £20 if not, but they said that most are successful, really dont know...
Click to expand...
Click to collapse
Give it a shot if it works out then great.
I doubt Sony would repair it, but still atleast go to Sony service and confirm it.
If they decline then give it to buzzbox.
unrooting with no screen
ok ive decided to send it off to sony for repair but i need to get it under warranty again before sending it and i can only do this by unrooting the device, but i have no screen. Does anybody have any idea how i can unroot a device with on screen, all the tutorials ive seen require a screen
Rooting your device didn't cause the problem you have. So rooted or not rooted, it shouldn't matter.
Sent from my Xperia Z

HELP! Xperia Z Now has a black screen!

So hello,
I am at vacation, Had my xperia Z, was trying to test the water resistance of the phone, so i decided, ( i never did something with water and my phone before, because i was worried something would happen) to make a video when jumping into the swimming pool,
so i did.
after that, ( about 3 hours later) my screen starts to flicker. after that, the brightness goes down.
still flickering.
I decided to do a CPU stability test, just to check.
CPU came at 50.3 degrees (!!!) ( WTF!), then i turned it off, because i thought this was a little too hot.
After that, i was sleeping, next day it was still the same, still flickering and low brightness, but everything was working. I turned it off again,
Yesterday i turned it on, and saw nothing on-screen anymore, although i do know that the phone still works, because of this:
If i hold volume up + power button for 10 seconds, it still vibrates,
if i hold volume down and power button, it makes a screenshot ( i hear that sound)
and when i press on the screen, i hear that touch sounds.
-----
Can someone help me?
Do i have to repair it in a repair center? How much will it cost me? or is this in warranty ( i think no)
Also additional info:
Phone = Rooted
I had an custom ROM ( Honami )
I had all covers closed
I did NOT go one meter deep, i jumped in the pool and held my arm high, so it was almost not under water
it was NOT for 30 seconds/30minutes, just jump and done
Thanx!
The act of jumping in the water probably caused water to be forced into your phone.
It's highly likely corrosion and/or shorting of components has occurred as you continued to use the phone after water got in.
You can try leaving the device turned off in a bag of rice for a week or so, to see if that removes the moisture.
IMO, though, permanent damage has occurred and you will need to take it for repair.
Your warranty is probably void.
Sent from my C6603 using Tapatalk 4
Might be that u did not close the port properly, is the indicator turns colour? If thats not the Case then try reflash stock Rom, and if that does not solve the problem, try checking for possibility of water in ur device.. It might come through the back panel.
ILoveXperia said:
Might be that u did not close the port properly, is the indicator turns colour? If thats not the Case then try reflash stock Rom, and if that does not solve the problem, try checking for possibility of water in ur device.. It might come through the back panel.
Click to expand...
Click to collapse
What indicator? The LED indicator? That gives several colours, when i turn it on it is pink, and when it is on, it is either green flashing sometimes, or blue flashing sometimes
and how to check for water in my device? ( besides letting it in a sack of rice for a week, because then i already know that wont work)
And if i let it repair, what will it cost? Since everything is working, except the screen
And i dont know how this works, but i saw some news sites that posted 2 days ago that the Xperia Z ultra has exact the same problem as i describe now, could it be thatsome xperia Z models also face the exact same problem?
He means the "water indicator". If you open the headphone or usb port flap, you'll see square white stuff in the corner. That's the indicator. If it is no longer white (it becomes red when water breach occurred), you have to take your phone into repair, and your warranty is already lost so you will be charged for the repair fee.
Sent from my C6602 using xda app-developers app
fakhreza said:
He means the "water indicator". If you open the headphone or usb port flap, you'll see square white stuff in the corner. That's the indicator. If it is no longer white (it becomes red when water breach occurred), you have to take your phone into repair, and your warranty is already lost so you will be charged for the repair fee.
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
Have to say, my screen is not completely blank, i could see on the lock screen the time, it was very dark however, but i still see something
also: cannot look now if it is pink, i think its pink, because i already saw that,
and if you mean warranty is already void because of root, i can relock my bootloader and flash to stock fairly easy ( have done it already couple of times, so, can do.)
and still, the big question, what do you expect me to payfor the repair?
and shall i bring it to sony? or to T-Mobile? or to another random third party repair shop in my city? ( last option is most affordable i think, but not the most secure, so what do you guys advise?)
If the indicator is red, your warranty is void.
Gesendet von meinem Xperia ZL
Tlcoman said:
Have to say, my screen is not completely blank, i could see on the lock screen the time, it was very dark however, but i still see something
also: cannot look now if it is pink, i think its pink, because i already saw that,
and if you mean warranty is already void because of root, i can relock my bootloader and flash to stock fairly easy ( have done it already couple of times, so, can do.)
and still, the big question, what do you expect me to payfor the repair?
and shall i bring it to sony? or to T-Mobile? or to another random third party repair shop in my city? ( last option is most affordable i think, but not the most secure, so what do you guys advise?)
Click to expand...
Click to collapse
If the screen is very dark and you still can see whatever it displays, probably the LED IC (IC that controls the LED illumination) is broken, because the LCD is still working, but without any illumination. To bring it to sony is the best I guess.
Well, your warranty is void because the indicator is red (or pink-ish, not white anymore) because of water breach. Not because you unlocked your bootloader.
Sent from my C6602 using xda app-developers app
fakhreza said:
If the screen is very dark and you still can see whatever it displays, probably the LED IC (IC that controls the LED illumination) is broken, because the LCD is still working, but without any illumination. To bring it to sony is the best I guess.
Well, your warranty is void because the indicator is red (or pink-ish, not white anymore) because of water breach. Not because you unlocked your bootloader.
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
Still can see whatever it displays, this, i can't.
I could only see the Time in white, very dark, but this way i know it is not completely broken, does this mean the same?
seems like sony does not repair phones with water inside at all..., not even outside the warranty
What a service..
Tlcoman said:
seems like sony does not repair phones with water inside at all..., not even outside the warranty
What a service..
Click to expand...
Click to collapse
That would be because repairing the average water damaged phone would cost more than replacing it when you factor in that probably every component has suffered damage, labour costs etc.
Sent from my C6603 using Tapatalk 4
kingvortex said:
That would be because repairing the average water damaged phone would cost more than replacing it when you factor in that probably every component has suffered damage, labour costs etc.
Sent from my C6603 using Tapatalk 4
Click to expand...
Click to collapse
So instead of helping SOME people, they choose to help no one, because it COULD be that everything is damaged?
Not everyone has Water damage everywhere
Yes, that's correct. Basic common sense would suggest it's cheaper to supply a new unit at cost price than to mess around paying someone to diagnose the fault and replace the whole internals of the phone in most cases of water damage. That's if the phone is even still under warranty, which probably isn't the case in 99% of water damage cases, which are normally caused by user error or negligence.
As for saying that not everyone would need most of the components replacing; you have no idea what is damaged inside your phone. It could be the case that the entire motherboard needs replacing.
Sent from my C6603 using Tapatalk 4
Hi... Im having the same exact issue, have u figured out how to fix this????
ladyash718 said:
Hi... Im having the same exact issue, have u figured out how to fix this????
Click to expand...
Click to collapse
Water damage? Send the phone to be repaired.
Sent from my C6603 using Tapatalk
-Dude, you JUMPED into the water. The extra pressure caused by the jump plus the extra depth you dive in (larger than the one of one meter-written in phone's specs) caused extra pressure, therefore water leaked into your phone. Haven't you read the specs? Up to one meter depth, why did you think they informed you with that?
- check under your flaps (headphones, charger, etc), there is a tiny white strap. If that spot is still white, it means the water got into your phone not through the flaps, so you can claim a faulty device by proving that your flaps were closed the time water got in (this also means not to tell them that you actually jumped into the water with your phone). If your stripes are red, it means that water got into.the phone through your.flaps, therefore you can kiss goodbye your warranty. Next time you get a waterpfroof device read carefully its specifications.
Cheapest way to fix phone in that condition is to buy another one. Original front housing for xperia z is too expencive (touchscreen and lcd r glued together), and probably ur motherboard is damaged as well. As a official Sony servicer I recommend u to buy new phone. And main reason why Sony doestn't service phones damaged with liquid is the one that kingvortex said.
And jumping into the water isn't such a good idea at all man. :\
Sent from my C6603 using xda app-developers app
Dim display trying to light up
Hello,
I've got the same problem. I was jumping with my Xperia Z into the pool and doing random idiotic ideas. Now is the phone functioning properly without any problems. But still there is one problem. My display is extremely dark. I can see on it only in the night. But when I'am playing with the phone more than 5 minutes the display is trying to light up. I set the brightness on maximum. Only 2 times it was on maximum for aproximetly 4 seconds but the phone is still trying to light up to the maximum. What can i do now? Thanks
Navratilec said:
Hello,
I've got the same problem. I was jumping with my Xperia Z into the pool and doing random idiotic ideas. Now is the phone functioning properly without any problems. But still there is one problem. My display is extremely dark. I can see on it only in the night. But when I'am playing with the phone more than 5 minutes the display is trying to light up. I set the brightness on maximum. Only 2 times it was on maximum for aproximetly 4 seconds but the phone is still trying to light up to the maximum. What can i do now? Thanks
Click to expand...
Click to collapse
Haven't you read the previous posts? Check if the indicators are red, if they are there's nothing you can do. If they aren't you could give it to sony to repair, but don't tell them what you did....

[Q] white screen damage xperia z

hey, 2 days ago i used my xperia z to took video underwater,,,, after about 5-8 mins underwater...color in my screen fade to white....so i did hard restart.....screen back to normal after 1-2min back fade to white......but every i turn off and turn on again (or restart) it'll be normal but after 1-2min it'll change to fade again, but the touchscreen still works, everything is ok but the problem is the screen back to white again and again.......how to slove this problem? please help me.....
aldidetu said:
hey, 2 days ago i used my xperia z to took video underwater,,,, after about 5-8 mins underwater...color in my screen fade to white....so i did hard restart.....screen back to normal after 1-2min back fade to white......but every i turn off and turn on again (or restart) it'll be normal but after 1-2min it'll change to fade again, but the touchscreen still works, everything is ok but the problem is the screen back to white again and again.......how to slove this problem? please help me.....
Click to expand...
Click to collapse
nothing to do by yourself
if u r sure all ports were closed underwater just take it to official service for replacement.
:good:
Hey OP, I had the same problem after water damage. Just keep using your phone like normal, it'll start turning white/negative less often, and after 3 weeks or so, your phone will be back to normal!
x102x96x said:
nothing to do by yourself
if u r sure all ports were closed underwater just take it to official service for replacement.
:good:
Click to expand...
Click to collapse
abhinav1023 said:
Hey OP, I had the same problem after water damage. Just keep using your phone like normal, it'll start turning white/negative less often, and after 3 weeks or so, your phone will be back to normal!
Click to expand...
Click to collapse
can i charge my phone, i think there is water in my lcd...
thank you for your attention....
i thought i should let put my xperia z to the sony service center....but i think twice to put it in ssc, cause in my country their service is very bad....the customer very difficult to use their guaranty....once again thank you for all your attention
Water damage isn't covered in the warranty, and it's expensive to repair. When my phone got water damaged (happened less than 48 hours after I got it), I put it in a bag of rice with the 2 smaller flaps open for a few days. That didn't help at all, so I decided to leave it in my cupboard with all the flaps open for a day or two. Surprisingly, this took care of all the visible condensation. I charged my phone after this, and there seemed to be no problem. I continued to use the phone like nothing happened, and I kept using it even while the screen was white.
I've had my Xperia Z for almost a month now, and the white screen issue is entirely gone. I also had other problems like condensation in the camera, a malfunctioning proximity sensor, and an external speaker that didn't work. These problems are gone too.
The only signs of damage left on my phone are condensation in the flash and a little silver blob below my screen (no clue what this is, but it doesn't seem to affect the phone).
I'd say leave your phone somewhere airy with ALL of the flaps open for a couple of days, and then try charging it. DO NOT USE A BLOW DRYER OR A VACUUM TO TRY TO REMOVE WATER, AS THIS WILL RESULT IN HEAT/STATIC DAMAGE.
By the way, how many of your water ingress indicators have gone red?
abhinav1023 said:
Water damage isn't covered in the warranty, and it's expensive to repair. When my phone got water damaged (happened less than 48 hours after I got it), I put it in a bag of rice with the 2 smaller flaps open for a few days. That didn't help at all, so I decided to leave it in my cupboard with all the flaps open for a day or two. Surprisingly, this took care of all the visible condensation. I charged my phone after this, and there seemed to be no problem. I continued to use the phone like nothing happened, and I kept using it even while the screen was white.
I've had my Xperia Z for almost a month now, and the white screen issue is entirely gone. I also had other problems like condensation in the camera, a malfunctioning proximity sensor, and an external speaker that didn't work. These problems are gone too.
The only signs of damage left on my phone are condensation in the flash and a little silver blob below my screen (no clue what this is, but it doesn't seem to affect the phone).
I'd say leave your phone somewhere airy with ALL of the flaps open for a couple of days, and then try charging it. DO NOT USE A BLOW DRYER OR A VACUUM TO TRY TO REMOVE WATER, AS THIS WILL RESULT IN HEAT/STATIC DAMAGE.
By the way, how many of your water ingress indicators have gone red?
Click to expand...
Click to collapse
thank you for your attention
there 1 indicator have gone red, at charge port, but i really sure i've closed it before i brought it in to the water...
so if there is technical error when installation the port, are the warranty still valid ?
i just put my xperia in my bedroom and left with the ports opened, i hope the water inside my lcd can evaporate. I've the same problem with you, there are some silver blob below in my screen too, look like water behind the lcd. almost a week i never charge my phone, i'm afraid there will be shorting inside. so can i charge my xperia now ?
I put my iPod touch on the dash of my car for a day. It dried it out. No sign of water damage. It was in my pocket of shorts and my wife washed it in the laundry.
Sent from my C6606 using xda app-developers app
deathknellx said:
I put my iPod touch on the dash of my car for a day. It dried it out. No sign of water damage. It was in my pocket of shorts and my wife washed it in the laundry.
Sent from my C6606 using xda app-developers app
Click to expand...
Click to collapse
Yeah, but your iPod isn't held together by a heat-sensitive adhesive. The Xperia Z is. So that's not exactly the best idea...
aldidetu said:
thank you for your attention
there 1 indicator have gone red, at charge port, but i really sure i've closed it before i brought it in to the water...
so if there is technical error when installation the port, are the warranty still valid ?
i just put my xperia in my bedroom and left with the ports opened, i hope the water inside my lcd can evaporate. I've the same problem with you, there are some silver blob below in my screen too, look like water behind the lcd. almost a week i never charge my phone, i'm afraid there will be shorting inside. so can i charge my xperia now ?
Click to expand...
Click to collapse
Hey, don't mention it
Wow, that's funny. It's the same exact water indicator that's turned red on my phone.
The flaps on your phone could be faulty, and if they are, you are still under warranty. Next to your headphone flap, there is actually a Waterproof Test Hole, which Sony Service Centers use to test if your phone's waterproof capabilities are okay. The test hole can't be seen as there is a piece of plastic that covers it.
The thing is that it's more than likely that your phone will pass the waterproof test, and that your flaps came loose underwater when you were taking the video (pretty sure this is what happened to me as well).
Oh, and I can confirm that the silver blob is not water, but actually some sort of corrosion. It happened to my previous phone as well, and when I took it apart there was no water at in it at all.
Go ahead and charge it, you've got nothing to lose. Your warranty is void, and it's not like your phone will work without charge. Good luck!
abhinav1023 said:
Yeah, but your iPod isn't held together by a heat-sensitive adhesive. The Xperia Z is. So that's not exactly the best idea...
Hey, don't mention it
Wow, that's funny. It's the same exact water indicator that's turned red on my phone.
The flaps on your phone could be faulty, and if they are, you are still under warranty. Next to your headphone flap, there is actually a Waterproof Test Hole, which Sony Service Centers use to test if your phone's waterproof capabilities are okay. The test hole can't be seen as there is a piece of plastic that covers it.
The thing is that it's more than likely that your phone will pass the waterproof test, and that your flaps came loose underwater when you were taking the video (pretty sure this is what happened to me as well).
Oh, and I can confirm that the silver blob is not water, but actually some sort of corrosion. It happened to my previous phone as well, and when I took it apart there was no water at in it at all.
Go ahead and charge it, you've got nothing to lose. Your warranty is void, and it's not like your phone will work without charge. Good luck!
Click to expand...
Click to collapse
i put my xperia z to sony service center yesterday, and They were looking for what ' s wrong with my xperia, and check is the warranty stil valid or not.....
but it'll surely need a long time, about 1 month++.....

Replacing the screen of my Z1 (C6903) suggestion wanted

Hi everyone!
Today i visited the sony care point to discover that my phone isn't covered by warranty anymore, due to fact the internal LCD had a crack (despite never dropped in recent times).
Anyway, no worries... my warranty will end in a couple of days.
So... I want to attempt to fix it myself. I'm not experienced, but I work all day mounting PCs and servers, i think this will be a little diffent but not too hard, right?
Can anyone suggest me how and where to buy the entire frame and the LCD of the phone? (I want to keep it waterproof)
I saw many websites, but I don't trust most of them, so a good reccomendation is really useful here.
Also, what set of tools is reccomended to do everything? (Can i use my hair dryer to unglue the screen?)
Many thanks and sorry for my english being so bad, is not my native language.
I'm not sure how to replace the screen on the Z1, but I'd warn you against relying on its waterproofing after replacing the screen. Unless you can perfectly fit the rubber seal so there's literally no gap, the water will enter your phone.
It can be waterproof but don't buy cheap replacement as they are not always properly glued tohether, if at all. Buy original lcd+digitizer+frame assembly and precut glue frames like this. Hair dryer should be enough.
I cracked my screen yesterday
Today i get it from the technician (not original sony, in my country is inexistent). So far so good, only i found one problem (waterproof lost of course) the WIFI signal power is down by -20dB. So, now i have problems connecting to distants wifi.
EDIT: Now wifi working normal again, just another trip to the technician
Also, my phone is black front & withe back now.
luchoz said:
I cracked my screen yesterday
Today i get it from the tecnician (not original sony, in my country is inexistent). So far so good, only i found one problem (waterproof lost of course) the WIFI signal power is down by -20dB. So, now i have problems connecting to distants wifi.
Also, my phone is black front & withe back now.
Click to expand...
Click to collapse
Black front and white back sounds pretty sweet. The black back cover attracts too many fingerprints imo
D33KK said:
Black front and white back sounds pretty sweet. The black back cover attracts too many fingerprints imo
Click to expand...
Click to collapse
Some pics http://imgur.com/a/lAXC7
luchoz said:
Some pics http://imgur.com/a/lAXC7
Click to expand...
Click to collapse
Nice pics, I'm gonna replace my back cover with the white one now.
I got my water damaged lcd replaced with a Chinese 1st copy and it's working great, however my phone lost its waterproofing as back cover is having problem to be glued properly again
Sent from my C6903 using XDA Forums Pro.
yea i replaced my screen and i think it messes with my sensors, im not entirely sure im still doing some analysis but like after some time (about 2 hours or so) my gyro, light and proximity sensors stop working until reboot.
one more thing. theres layers of stuff inside of the z1, its a bit complicated, even for me and i am a computer & phone tec. its all about the glue and remembering where they go. i didnt really do mine correctly so i lost my waterproofing. gluing it 100% like stock is very hard.
ans ps
DONT USE A HAIR DRYER!!!
it wont get hot enough to separate the screen (broke a galaxy s3 back in the day doing that) use a heat gun

Screen replacement after water damage?

So... teardown videos on YouTube fooled me and I thought that this phone is water-resistant. I washed it under tap water (multiple times, actually). After the last time, the screen stopped working, but the phone appears to be OK — even the touch clearly works. I've already disassembled the phone and cleaned the connectors with 95% alcohol, but the screen still doesn't work. Is buying a replacement screen and hoping for a cheap repair the smartest thing to do? After all, the motherboard can also be borked.
EDIT: the screen is completely black
BlueOner said:
So... teardown videos on YouTube fooled me and I thought that this phone is water-resistant. I washed it under tap water (multiple times, actually). After the last time, the screen stopped working, but the phone appears to be OK — even the touch clearly works. I've already disassembled the phone and cleaned the connectors with 95% alcohol, but the screen still doesn't work. Is buying a replacement screen and hoping for a cheap repair the smartest thing to do? After all, the motherboard can also be borked.
EDIT: the screen is completely black
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Click to collapse
I've replaced the screen after dropping the phone. Was only a small chip in the bottom corner, didn't look much at all, but the screen was completely dead. I was in a similar dilemma of wanting to be sure it was only the screen before spending about $100 on a screen. I booted into fastboot, then connected to a PC, then done the fastboot devices command, which returned a valid ID, so I knew the phone wasn't completely dead. Also connecting to the PC and booting the phone, the PC recognised the phone was connected, though without being able to unlock the phone I couldn't check anything else. That was enough for me to go ahead and order the screen. Now everything works fine.
Robbo.5000 said:
I've replaced the screen after dropping the phone. Was only a small chip in the bottom corner, didn't look much at all, but the screen was completely dead. I was in a similar dilemma of wanting to be sure it was only the screen before spending about $100 on a screen. I booted into fastboot, then connected to a PC, then done the fastboot devices command, which returned a valid ID, so I knew the phone wasn't completely dead. Also connecting to the PC and booting the phone, the PC recognised the phone was connected, though without being able to unlock the phone I couldn't check anything else. That was enough for me to go ahead and order the screen. Now everything works fine.
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Thanks for sharing your experience! In my case, the phone clearly isn't dead, but I wonder whether some circuitry on the motherboard that's responsible for making the display work might be fried. Well... if that's the case, I can always sell the replacement screen after testing, but I'm not sure that someone will buy it for a good price.
Also... where did you get your screen from? On AliExpress, they are as cheap as $50, but most of the cheap ones are clearly some fake crap — TFT/IPS LCD, smaller than the original, fingerprint scanner not working... I guess I need to buy something more expensive. Have you noticed any difference between the original screen and your replacement?
BlueOner said:
Thanks for sharing your experience! In my case, the phone clearly isn't dead, but I wonder whether some circuitry on the motherboard that's responsible for making the display work might be fried. Well... if that's the case, I can always sell the replacement screen after testing, but I'm not sure that someone will buy it for a good price.
Also... where did you get your screen from? On AliExpress, they are as cheap as $50, but most of the cheap ones are clearly some fake crap — TFT/IPS LCD, smaller than the original, fingerprint scanner not working... I guess I need to buy something more expensive. Have you noticed any difference between the original screen and your replacement?
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It was 4 months ago I got mine from AliExpress, at that time there wasn't any of these cheaper ones for sale. Looking at these cheaper ones they are TFT, though it's not always obvious in the description.
One seller is selling both TFT and OLED and are clearly labelled in the options. So from this assume that all cheaper ones are TFT.
It is a bit of a minefield. I doubt that any of the sellers have the actual original genuine screens. It took me a couple of days to go through all the listings and determine which one would most likely be good quality.
I eventually went for this one, which was slightly more expensive than most. Now though it appears to have gone up about $15 from when I bought it.
https://a.aliexpress.com/_d7OqLlE
At that time it had the best reviews, which appeared genuine. There were others with a higher review count, which appeared to be just as well reviewed, but reading the reviews you realise they are fake. Many reviews, supposedly from the USA, written in very poor pigeon English.
Also saw some stores with high review count, but then realised that most reviews are for completely different products (a common trick by some Ali sellers, completely change an existing listing so a new product looks like it's got high reviews)
The screen is good quality. It took about 3 weeks to arrive, but it was about 2 weeks after I damaged it before I ordered. So it was around 5 weeks after I last used the phone before installing it. After that time it's hard to judge if it is as good as the original. To look at and use the phone you wouldn't think it was a non original replacement, to me it seems to be as good as the original, without doing a side by side comparison. As far as an oleophobic coating, I couldn't say, it's had a screen protector since installing.
BlueOner said:
I washed it under tap water (multiple times, actually)
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Umm. What? Even with IP rated phones you don't wash it with water. IP rating generally means that its good for accidental drops into water or for use in light rain. Why on earth would you wash it? Yes, I know jerryrig says there's some water ingress protection but it doesn't mean you should wash it with water. It just means you're good for use in light rain at best.
lambstone said:
Umm. What? Even with IP rated phones you don't wash it with water. IP rating generally means that its good for accidental drops into water or for use in light rain. Why on earth would you wash it? Yes, I know jerryrig says there's some water ingress protection but it doesn't mean you should wash it with water. It just means you're good for use in light rain at best.
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Yes, I know. Very stupid. At least y'all can learn from it and avoid making the same mistake.
Robbo.5000 said:
The screen is good quality.
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That's reassuring!
Robbo.5000 said:
it's hard to judge if it is as good as the original. To look at and use the phone you wouldn't think it was a non original replacement, to me it seems to be as good as the original, without doing a side by side comparison.
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Well, I guess that even if it's a bit worse, replacing the screen is better (in my case) than dealing with an older/cheaper phone or throwing a nice sum of money on a phone in similar price range. I will report my experience after replacing the screen, maybe it will help someone. I'm definitely not going to find another guy with 9T (Pro) because of the coronavirus, but comparison with another high-quality AMOLED phone is another way to check the quality.
So... I wanted to order the screen, but when I checked whether the phone still works... it appeared dead. It charges, is visible in USB devices (but no fastboot etc.), the notification LED blinks, but that's all. It worked perfectly some time after the water damage occured, so I guess that the damage progressed. Yes, I didn't clean the phone thoroughly after disassembling it - I thought that the water probably evaporated anyway after using a heat gun, so, as I mentioned earlier, I cleaned only (easily accessible) connectors. Maybe it is something stupid (power button?), but it seems too good to be true. If I don't post another update, just assume that my phone died.
BlueOner said:
So... I wanted to order the screen, but when I checked whether the phone still works... it appeared dead. It charges, is visible in USB devices (but no fastboot etc.), the notification LED blinks, but that's all. It worked perfectly some time after the water damage occured, so I guess that the damage progressed. Yes, I didn't clean the phone thoroughly after disassembling it - I thought that the water probably evaporated anyway after using a heat gun, so, as I mentioned earlier, I cleaned only (easily accessible) connectors. Maybe it is something stupid (power button?), but it seems too good to be true. If I don't post another update, just assume that my phone died.
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Press F in the comments section guys
My k20 pro Disable screen problem
Hi xda developers
After wetting the phone with a hand sanitizer and using the same wetness of the screen, I played the online game and put it in automatic game mode and rested for a while...
After waking up, I noticed that the phone was turned off, which was turned on by holding down the power button, but the screen is off...
Currently, only vibrators and notification lights work for the phone, and the phone is organized by a computer.
Also, the phone is charged and its sound can be heard while connecting it to the charger, and its sound can be heard in the same way to lock the screen.
Does anyone have an idea?
my phone just take s swim in the river yesterday, now its has no display but still on and even the touchscreen is working (i know is working cuz its register sound when i try to touch it everywhere). it have been dead first but then turn back on with everything work normal. but after about half hour, the screen suddnly dead.
after tear it my self i found where the water coming in, its from the 3.5mm jack. other holes have rubber protection but the jack has nothing. they even put water dammage indicator below the 3.5mm module....
i have try few method like clean the board with isoprofil alcohol but no avail. now im waiting my screeen replacement and will try to fixit my self.
IchsanWin32 said:
my phone just take s swim in the river yesterday, now its has no display but still on and even the touchscreen is working (i know is working cuz its register sound when i try to touch it everywhere). it have been dead first but then turn back on with everything work normal. but after about half hour, the screen suddnly dead.
after tear it my self i found where the water coming in, its from the 3.5mm jack. other holes have rubber protection but the jack has nothing. they even put water dammage indicator below the 3.5mm module....
i have try few method like clean the board with isoprofil alcohol but no avail. now im waiting my screeen replacement and will try to fixit my self.
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Hello! Had exactly the same issue. Did it work to replace the screen?
My phone got into the sea (well the sea went into it), nothing happened for a while, and then it suddenly went black. Is working (like i can still use it as alarm lol) but the screen is not. Same as BlueOner, i'm afraid is not the screen itself but something in the mother board, so I would love to know if any of you were able to use it after replacing the screen or i will end up with the same issue.
Thanks!
saityro said:
Hello! Had exactly the same issue. Did it work to replace the screen?
My phone got into the sea (well the sea went into it), nothing happened for a while, and then it suddenly went black. Is working (like i can still use it as alarm lol) but the screen is not. Same as BlueOner, i'm afraid is not the screen itself but something in the mother board, so I would love to know if any of you were able to use it after replacing the screen or i will end up with the same issue.
Thanks!
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It's toast. Don't even bother. The sea salt is hygroscopic, conductive (with moisture), corrosive and -everywhere- now.
It not a question of if it will fail only when.
Tap water is similar but not near as aggressive. The smallest amount of salt (sweat) can change that if it gets inside too. Even so if the device >didn't have it's battery pulled immediately<, then completely turn apart and cleaned with anhydrous isopropyl alcohol it won't fare much better in the long term most likely.
Any water internally can cause massive damage quickly. Or the signs of damage can take months to fully manifest themselves especially if the battery wasn't quickly pulled.
Salt water is fatal because it's residue doesn't easily rinse off as well as what was stated above.
This is why manufacturer warranties refuse to deal with water damage.
It's the gift that keeps giving...
Occasionally you can get lucky if you act fast
My Buds case fell into my coffee cup and immediately crash dived to the bottom like the sub in Das Boot. Cream and sugar too.
I pulled it apart and rinsed it will RO water then with anhydrous isopropyl alcohol in less then 3 minutes. Got as much as the isopropyl out as possible without compressed air and allowed it to dry in a warm sunny spot. Couldn't disconnect the Li battery as it was soldered or spot welded in. After about 2 days of drying it worked and other a year and a half later still is working.
I am still surprised...
Hi. I got water damage. The screen can be turn on but its not responding at all. I can press the power button, the screen lights up, as normal. I just couldn't unlocked it. It wont accept any touch. Also i tried calling from another phone, sound okay, also led notification working.
I havent try the charging port yet.
Anybody have similar experience? Can someone explain my problem? Should i order new screen replacement? Im just afraid its not screen problem.
harithzaim88 said:
Hi. I got water damage. The screen can be turn on but its not responding at all. I can press the power button, the screen lights up, as normal. I just couldn't unlocked it. It wont accept any touch. Also i tried calling from another phone, sound okay, also led notification working.
I havent try the charging port yet.
Anybody have similar experience? Can someone explain my problem? Should i order new screen replacement? Im just afraid its not screen problem.
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Read my previous post.
You need to dry it out completely.

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