Database Develop

Screen Tint - Yellow/Bluish Screen

Hi,
I purchased a HTC one back in May which is the one of the left. I had some problems with the usb cable
not staying so Rogers sent me a replacement device. The 2nd replacement had a Yellow tint so then Rogers
sent me a third device with the same tinting.
I prefer the more bluer tint however which is the one that is defective? The Blueish or the Yellowish?
I have searched the web and have found little information, mostly on other HTC Devices.
Any input would be greatly appreciated

http://forum.xda-developers.com/showthread.php?p=39461598

Same with me (also with Rogers), and got 3 phones with 3 different colour temperatures. However, the other factors (build quality) is more important to me. When you get used to it, you probably cannot tell which colour temperatures you have.

Well I think it has to do with both phones that were sent me were Refurbished and my original one was to be
covered by their product protection plan (Asurance) however Rogers made an error and setup the wrong line on my
account so I could not put through a valid claim. So with the two phones that have been sent to me I have been
looking over them with a fine tooth comb.
BB88 said:
Same with me (also with Rogers), and got 3 phones with 3 different colour temperatures. However, the other factors (build quality) is more important to me. When you get used to it, you probably cannot tell which colour temperatures you have.
Click to expand...
Click to collapse

BenPope said:
http://forum.xda-developers.com/showthread.php?p=39461598
Click to expand...
Click to collapse
Thank-You this mades sense of it all now.

kpms said:
Well I think it has to do with both phones that were sent me were Refurbished and my original one was to be
covered by their product protection plan (Asurance) however Rogers made an error and setup the wrong line on my
account so I could not put through a valid claim. So with the two phones that have been sent to me I have been
looking over them with a fine tooth comb.
Click to expand...
Click to collapse
Why did Rogers send you refurbished phone? How do you know they were refurbished?

BB88 said:
Why did Rogers send you refurbished phone? How do you know they were refurbished?
Click to expand...
Click to collapse
The boxes that were sent to me were in Rogers "Red" boxes along with a disclaimer that they were refurbished devices.
They had to send me devices as they made an error with their "premium" device protection plan and I had a claim and the
3rd party insurance company would not honour based on Rogers error. The first device they sent me had to go back because
of the screen tint and that there was a large scratch on the back side of the device.

same issue, I've bought a black international unlocked HTC ONE from amazon.uk around 3 months ago, today I received a new HTC ONE (because the old one have a low charging issue).
I see on new HTC ONE display a strong yellow tint .... so the difference between two screens is big! .. see the image below:
https://dl.dropboxusercontent.com/u/548546/IMG_0028.JPG
so is possible that I must have to wait only for the adhesive to dry? I do not remember that with my first HTC I had this problem...
How can I try to fix? how can I check what brand of display was on the two HTC?

Had this happen also with AT&T personally prefer the cold/blueish tint. Just my personal preference. Couldnt stand the Yellow whites
Sent from my HTC One using XDA Premium 4 mobile app

[Q] buying Htc ONE

Hey guys
I am going to buy a htc one so I need some guide.
What exactly does mean M7 and Ge model?
Which medel is better?
How to know the mentioned model from the Box or serial number?
Which model or serial number is better and have had minimum problem of violet color in camera?
Thanks in advance for your answers.
Sent from mine

M7 is just the "codename" for the HTC One that was used whilst the phone was still in production. GE is Google edition. Neither model is "better", look up the differences between them, it's down to personal preference. The only difference between them is software so whether or not your phone has mechanical problem comes purely down to luck.

Get the normal edition, GE is boring (at least for me!)

Purchasing new HTC One - Questions

Hi all,
I stay in India and I am planning to order HTC One from United States as HTC One is not available in India Anymore. My only question is..
Has the issue with camera resolved on the latest build? I mean the purple tinge? If I am buying from HTC Website, it would be a new build right? So will it have camera problem or only initial builds had it?
If anyone can please suggest me on this, it would be helpful as I wont be getting warranty if I purchase from abroad.

It's fixed on the m8 apparently, but I'm not sure about the m7 but it depends on the one you get,, mine has it but it's hardly noticeable, I'm getting the m8 eventually so its not a bother to me.
Sent from my HTC One using XDA Premium 4 mobile app

Rah0ol said:
Hi all,
I stay in India and I am planning to order HTC One from United States as HTC One is not available in India Anymore. My only question is..
Has the issue with camera resolved on the latest build? I mean the purple tinge? If I am buying from HTC Website, it would be a new build right? So will it have camera problem or only initial builds had it?
If anyone can please suggest me on this, it would be helpful as I wont be getting warranty if I purchase from abroad.
Click to expand...
Click to collapse
Some will have the issue, some not. I was unlucky. I had the issue. The M8 wont have it, so ull be 100% safe. BTW why arent you buying the M8 ??
Also, the M7 is very much available in India. Which city are you from ??
And, if you're ordering from the HTC website, that will be the Developer Edition. And i have doubts whether they'll ship to India......

Whoareyou said:
It's fixed on the m8 apparently, but I'm not sure about the m7 but it depends on the one you get,, mine has it but it's hardly noticeable, I'm getting the m8 eventually so its not a bother to me.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
So its a matter of luck to get the handset without issue is it

raghav kapur said:
Some will have the issue, some not. I was unlucky. I had the issue. The M8 wont have it, so ull be 100% safe. BTW why arent you buying the M8 ??
Also, the M7 is very much available in India. Which city are you from ??
And, if you're ordering from the HTC website, that will be the Developer Edition. And i have doubts whether they'll ship to India......
Click to expand...
Click to collapse
I am thinking to buy M7 as the price was reduced by almost $100 recently.
M7 is not available as single sim variant, only Dual Sim is available and its not developer friendly
As I mentioned in initial post, I will be getting it imported from United States (one of my friend will be getting it for me)
Not buying M8 coz i cant afford to spend another 10K
How can I check if the purple tint is present on phone or not? How to recreate the issue?

Rah0ol said:
I am thinking to buy M7 as the price was reduced by almost $100 recently.
M7 is not available as single sim variant, only Dual Sim is available and its not developer friendly
As I mentioned in initial post, I will be getting it imported from United States (one of my friend will be getting it for me)
Not buying M8 coz i cant afford to spend another 10K
How can I check if the purple tint is present on phone or not? How to recreate the issue?
Click to expand...
Click to collapse
First, install all updates. TBH, the 4.3 update screwed my camera the most. The issue is also present on Kitkat. So, update to the latest version and see if the issue is present. Place the camera lens-down on any surface. If the image is exactly the colour of the surface, then you're safe. If there's a purple tinge, you have a problem. Otherwise, just wait for night-time and take a pic outside. U can easily identify. The only solution for this is to give it for repair to HTC. But, the US model is VERY different from the local model. So, HTC might not repair it even if you agree to pay for repair. Just FYI,
http://www.ebay.in/itm/Brand-New-HT...14778?pt=IN_Mobile_Phones&hash=item4acb704e1a

raghav kapur said:
First, install all updates. TBH, the 4.3 update screwed my camera the most. The issue is also present on Kitkat. So, update to the latest version and see if the issue is present. Place the camera lens-down on any surface. If the image is exactly the colour of the surface, then you're safe. If there's a purple tinge, you have a problem. Otherwise, just wait for night-time and take a pic outside. U can easily identify. The only solution for this is to give it for repair to HTC. But, the US model is VERY different from the local model. So, HTC might not repair it even if you agree to pay for repair. Just FYI,
http://www.ebay.in/itm/Brand-New-HT...14778?pt=IN_Mobile_Phones&hash=item4acb704e1a
Click to expand...
Click to collapse
Thanks for the suggestion on testing the phone.. I will try on that..
BTW the ebay link that you provided.. is it safe to purchase from eBay? I hav not purchased anything online for that amount

Does custom firmware help? I mean to reduce the effect?
Also are there any settings or so if that effect can be reduced? Because spending a 30K for a phone which has this major problem is an issue

HTC Repair or Sprint?

So... I'm tired of my messed up camera with all the purple gunk. I called HTC to see if they'd repair my phone, and they said they would, however, I just wanted to ask if anyone knows who would be faster/better in fixing the camera. Sprint or HTC? I've got a trip coming up on the 28th and need my phone for it, so I'm kind of hesitant on what to do.
Regardless of either option, I guess I have to go back to stock for either option, right?

Vvh said:
So... I'm tired of my messed up camera with all the purple gunk. I called HTC to see if they'd repair my phone, and they said they would, however, I just wanted to ask if anyone knows who would be faster/better in fixing the camera. Sprint or HTC? I've got a trip coming up on the 28th and need my phone for it, so I'm kind of hesitant on what to do.
Regardless of either option, I guess I have to go back to stock for either option, right?
Click to expand...
Click to collapse
HTC Route: You'll definitely get it fixed under warranty, but you'll have to eat the one way shipping and RUU to stock. If you're out of warranty but you're the OG owner, maybe you can fight them. You'll be out of a phone for 2 to 3 weeks.
Sprint route: You must have insurance with Sprint for them to do anything. If you do, they'll swap out your phone no prob; they shouldn't care that it's tampered. No down time. You may get another phone with the same issue (very slim chance), and it will be refurbished. No insurance = SOL.
There. Make your choice.

sauprankul said:
HTC Route: You'll definitely get it fixed under warranty, but you'll have to eat the one way shipping and RUU to stock. If you're out of warranty but you're the OG owner, maybe you can fight them. You'll be out of a phone for 2 to 3 weeks.
Sprint route: You must have insurance with Sprint for them to do anything. If you do, they'll swap out your phone no prob; they shouldn't care that it's tampered. No down time. You may get another phone with the same issue (very slim chance), and it will be refurbished. No insurance = SOL.
There. Make your choice.
Click to expand...
Click to collapse
I do have the insurance with Sprint, so I think I might try your suggestion on their behalf. If I end up with the same issue, I'll go with HTC when I return from my trip.
Also, would you happen to know how to check the camera model? I've seen threads mentioning models of replaced cameras on other forums, but none go into detail on how to tell what's actually in there.
Also, thanks~

Vvh said:
I do have the insurance with Sprint, so I think I might try your suggestion on their behalf. If I end up with the same issue, I'll go with HTC when I return from my trip.
Also, would you happen to know how to check the camera model? I've seen threads mentioning models of replaced cameras on other forums, but none go into detail on how to tell what's actually in there.
Also, thanks~
Click to expand...
Click to collapse
You should be able to check on the spot if the camera has the issue. The phone gets fairly hot while setting up, and you should place the camera face down and see if the picture is pitch black. If so, you should be fine. Else, ask if you can swap again.
As I said there's a very slim chance of the swap having the issue at this point.
Lastly, the pictures really aren't that impressive even without the defect. Really had me bummed, but at least it works now.
Good luck.

Buying a new M7, camera tint concern

Hi there! I'm considering getting a new M7, since I loved Sense UI on the One X.
I've heard a lot about the camera tint. Is it only older M7 batches that had this problem? I heard that it's fixed with a software update too, is this true? I think (someone) meant the tint was prevented with a new update.
Will I get tint on a new M7 if a have the newest update?
Thanks

jaw2floor said:
Hi there! I'm considering getting a new M7, since I loved Sense UI on the One X.
I've heard a lot about the camera tint. Is it only older M7 batches that had this problem? I heard that it's fixed with a software update too, is this true? I think (someone) meant the tint was prevented with a new update.
Will I get tint on a new M7 if a have the newest update?
Thanks
Click to expand...
Click to collapse
Make sure you buy a brand new m7 if it's available, because the later batches had no camera issue.
Also if you are buying a second hand phone. Check the camera properly in low light conditions.
Open camera, place it on a flat table/surface, it should be all black in viewfinder. Not a single red dot or tint should be there.
The Camera purple tint was a hardware issue with faulty camera modules which degraded after use and heat.
HTC replaced them for customers with un-faulty ones.
I bought a second hand handset which was still in warranty April 2014 with purple tint and immediately got it replaced for free by HTC.
Don't have any tint at all since then.

+1 to the guy above me, new ones have no purple tint issue

jaw2floor said:
Hi there! I'm considering getting a new M7, since I loved Sense UI on the One X.
I've heard a lot about the camera tint. Is it only older M7 batches that had this problem? I heard that it's fixed with a software update too, is this true? I think (someone) meant the tint was prevented with a new update.
Will I get tint on a new M7 if a have the newest update?
Thanks
Click to expand...
Click to collapse
95thfallout said:
+1 to the guy above me, new ones have no purple tint issue
Click to expand...
Click to collapse
I got the new Blue One from best buy and it has the purple camera I'll be sending it in for repair soon
This Phone shipped with Hboot 1.44 and AT&T software 1.x.502.15 Revone patched / rumrunner works

I am really suprised to here it, the only thing i hate about my htc one is the rear camera in low light scenarios. Good luck and enjoy the phone.

With the One X, there was a hardware fault with earlier models. This could be recognised by the serial number of the device. All phones with 'HT23W*******' serial number would have the fault.
Is there anything similar for this M7 so I can be sure to avoid buying a model that will develop tint?

jaw2floor said:
With the One X, there was a hardware fault with earlier models. This could be recognised by the serial number of the device. All phones with 'HT23W*******' serial number would have the fault.
Is there anything similar for this M7 so I can be sure to avoid buying a model that will develop tint?
Click to expand...
Click to collapse
not without booting up the phone.
when the phone is on simply open the camera app and hold the camera against your hand you will see purple instead of black if it's bad

I just got a 2nd hand m7, seller said it has no PT issue at all and yes i am happy it didn't really had it, but quick question, is there any certain manufacturing dates that the new units didnt have the issue? The Manufacturing date of my phone is June 27 2014
I read that the batch of 2013 got all the PT issues, im kinda scared to over use the camera as it would put undue pressure in the camera hence making the Purple tint issue