Hi there! I'm considering getting a new M7, since I loved Sense UI on the One X.
I've heard a lot about the camera tint. Is it only older M7 batches that had this problem? I heard that it's fixed with a software update too, is this true? I think (someone) meant the tint was prevented with a new update.
Will I get tint on a new M7 if a have the newest update?
Thanks
jaw2floor said:
Hi there! I'm considering getting a new M7, since I loved Sense UI on the One X.
I've heard a lot about the camera tint. Is it only older M7 batches that had this problem? I heard that it's fixed with a software update too, is this true? I think (someone) meant the tint was prevented with a new update.
Will I get tint on a new M7 if a have the newest update?
Thanks
Click to expand...
Click to collapse
Make sure you buy a brand new m7 if it's available, because the later batches had no camera issue.
Also if you are buying a second hand phone. Check the camera properly in low light conditions.
Open camera, place it on a flat table/surface, it should be all black in viewfinder. Not a single red dot or tint should be there.
The Camera purple tint was a hardware issue with faulty camera modules which degraded after use and heat.
HTC replaced them for customers with un-faulty ones.
I bought a second hand handset which was still in warranty April 2014 with purple tint and immediately got it replaced for free by HTC.
Don't have any tint at all since then.
+1 to the guy above me, new ones have no purple tint issue
jaw2floor said:
Hi there! I'm considering getting a new M7, since I loved Sense UI on the One X.
I've heard a lot about the camera tint. Is it only older M7 batches that had this problem? I heard that it's fixed with a software update too, is this true? I think (someone) meant the tint was prevented with a new update.
Will I get tint on a new M7 if a have the newest update?
Thanks
Click to expand...
Click to collapse
95thfallout said:
+1 to the guy above me, new ones have no purple tint issue
Click to expand...
Click to collapse
I got the new Blue One from best buy and it has the purple camera I'll be sending it in for repair soon
This Phone shipped with Hboot 1.44 and AT&T software 1.x.502.15 Revone patched / rumrunner works
I am really suprised to here it, the only thing i hate about my htc one is the rear camera in low light scenarios. Good luck and enjoy the phone.
With the One X, there was a hardware fault with earlier models. This could be recognised by the serial number of the device. All phones with 'HT23W*******' serial number would have the fault.
Is there anything similar for this M7 so I can be sure to avoid buying a model that will develop tint?
jaw2floor said:
With the One X, there was a hardware fault with earlier models. This could be recognised by the serial number of the device. All phones with 'HT23W*******' serial number would have the fault.
Is there anything similar for this M7 so I can be sure to avoid buying a model that will develop tint?
Click to expand...
Click to collapse
not without booting up the phone.
when the phone is on simply open the camera app and hold the camera against your hand you will see purple instead of black if it's bad
I just got a 2nd hand m7, seller said it has no PT issue at all and yes i am happy it didn't really had it, but quick question, is there any certain manufacturing dates that the new units didnt have the issue? The Manufacturing date of my phone is June 27 2014
I read that the batch of 2013 got all the PT issues, im kinda scared to over use the camera as it would put undue pressure in the camera hence making the Purple tint issue
Related
my HTC one have purple and red tint when in low light
anyone have any idea?u guys can try cover your lens while in camera mode
see have any red or purple tint like me just wish there a solution on it
http://forum.xda-developers.com/showthread.php?t=2317507
Already solved here as best it can be IMO...
Sent from my HTC One using xda app-developers app
This is a hardware problem, the only way to properly fix it is to get a new phone. When the lens is completely covered, you're supposed to see just black.
I have the same problem only after 4.2 update as i look back to my other night scene photos before the update, everything is fine even at ISO 1250 still no purple tintng. After the update it appear all over the place even in ISO 400. I hope HTC can come up with an update to solve the camera issue. This is bad for HTC.
get your piece replaced within 14 days of purchase. or else you'll have to send your phone to service center.
I had the exact same problem with my HTC ONE. i tolerated it for 2 months then cud'nt take it anymore. Took it to service center and told them that i want my camera sensor replaced. Got my phone 7 days later with perfectly functioning camera!!
surajhawk said:
get your piece replaced within 14 days of purchase. or else you'll have to send your phone to service center.
I had the exact same problem with my HTC ONE. i tolerated it for 2 months then cud'nt take it anymore. Took it to service center and told them that i want my camera sensor replaced. Got my phone 7 days later with perfectly functioning camera!!
Click to expand...
Click to collapse
May I know how's your device now? Does the purple tint show again after a period of time?
Got a replacement, however, using for a while, the same problem happens again! It's like an endless recycle.
sshih said:
May I know how's your device now? Does the purple tint show again after a period of time?
Got a replacement, however, using for a while, the same problem happens again! It's like an endless recycle.
Click to expand...
Click to collapse
Hi, the camera issue will be fixed with the Android 4.3 update
Fix for HTC One camera issues coming with Android 4.3 update
Cheers
FAT4LITY87 said:
Hi, the camera issue will be fixed with the Android 4.3 update
Fix for HTC One camera issues coming with Android 4.3 update
Cheers
Click to expand...
Click to collapse
Nope.. Software will not fix this problem. Replace the phone.
*s¡gned
FAT4LITY87 said:
Hi, the camera issue will be fixed with the Android 4.3 update
Fix for HTC One camera issues coming with Android 4.3 update
Cheers
Click to expand...
Click to collapse
mrrick said:
Nope.. Software will not fix this problem. Replace the phone.
*s¡gned
Click to expand...
Click to collapse
More specifically, the 4.3 update attempts to fix it, does change it a bit, but does not completely fix the problem. I updated, it now goes black if I put it on a table but there is still noise in low light shots. I hear htc may be working on another OTA but this one may work better for some than others depending on how bad the issue was.
It is definitely a hardware issue, but it should be more addressable than this by software because it's just a matter of "ignoring" the noise. I have a camera at work that does exactly that when it has the same red noise issue.
Sent from my HTC One using xda app-developers app
Xerro-Five said:
More specifically, the 4.3 update attempts to fix it, does change it a bit, but does not completely fix the problem. I updated, it now goes black if I put it on a table but there is still noise in low light shots. I hear htc may be working on another OTA but this one may work better for some than others depending on how bad the issue was.
It is definitely a hardware issue, but it should be more addressable than this by software because it's just a matter of "ignoring" the noise. I have a camera at work that does exactly that when it has the same red noise issue.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
only problem is that its hard for software to distinguish what is noise and whats not
I have a HTC One Silver phone. It has the pink tint issue and a few days ago developed the mic issue where the noise cancellation is over done and no one can hear me on the other side. I imported this phone from the UK through a friend so warranty is out of the question. Now i'm planning on buying the Red version. The reason i'm not buying the silver or black version is that both had issues, the tint ones in the silver version and the black had the chipping version.
My question is, anyone here who has owned the Red version for a while ? Any problems ? color issues or ANYTHING at all ? Please tell me since i don't intend to waste money on a flagship product again.
shani248 said:
I have a HTC One Silver phone. It has the pink tint issue and a few days ago developed the mic issue where the noise cancellation is over done and no one can hear me on the other side. I imported this phone from the UK through a friend so warranty is out of the question. Now i'm planning on buying the Red version. The reason i'm not buying the silver or black version is that both had issues, the tint ones in the silver version and the black had the chipping version.
My question is, anyone here who has owned the Red version for a while ? Any problems ? color issues or ANYTHING at all ? Please tell me since i don't intend to waste money on a flagship product again.
Click to expand...
Click to collapse
I have my red version for 3 months now. No issues at all. Camera works perfectly, smooth as butter performance and excellent build quality. I don't know about others, they can have issues as well but mine's is perfect!
I finally bought the red one. No purple issues and no mic issues. Loving it i personally liked the silver version but this looks epic too
I'm using currently HTC ONE, and i love the device but i have the purple/blue tint issue in the camera in low lights conditions, so please advice if anyone is facing this issue with Butterfly S, as I'm thinking to get one.
ahmed4never said:
I'm using currently HTC ONE, and i love the device but i have the purple/blue tint issue in the camera in low lights conditions, so please advice if anyone is facing this issue with Butterfly S, as I'm thinking to get one.
Click to expand...
Click to collapse
Never experienced it before on HTC One nor now on Butterfly S. Get it. You will have new found freedom. No more constant charging, beautiful 5 inch screen and very fast and smooth. No regrets at all...miss the tin can feel though.
tropical cactus said:
Never experienced it before on HTC One nor now on Butterfly S. Get it. You will have new found freedom. No more constant charging, beautiful 5 inch screen and very fast and smooth. No regrets at all...miss the tin can feel though.
Click to expand...
Click to collapse
thanks for the advice man, you seem lucky not to face this issue on HTC ONE as there are big No. of owners are facing this issue on HTC ONE and there is a big thread about it here:
http://forum.xda-developers.com/showthread.php?t=2317507&page=1
ahmed4never said:
thanks for the advice man, you seem lucky not to face this issue on HTC ONE as there are big No. of owners are facing this issue on HTC ONE and there is a big thread about it here:
http://forum.xda-developers.com/showthread.php?t=2317507&page=1
Click to expand...
Click to collapse
I know, I saw it too. But I basically upgraded because I couldn't stand the battery life. I nearly fell out the chair when I saw 3200 mAh battery.
Send warranty for camera replacement
U should send ur phone for warranty. The camera is already spoiled and it need to be replaced. I replaced my and there is no more purple tint.
U can send your phone back to HTC in warranty
And your phone will be refurbished
ling751am said:
U can send your phone back to HTC in warranty
And your phone will be refurbished
Click to expand...
Click to collapse
What will they ask you for? How can you send to HTC Asia when they reject phones with built in batteries like the BS?
Hi all,
I stay in India and I am planning to order HTC One from United States as HTC One is not available in India Anymore. My only question is..
Has the issue with camera resolved on the latest build? I mean the purple tinge? If I am buying from HTC Website, it would be a new build right? So will it have camera problem or only initial builds had it?
If anyone can please suggest me on this, it would be helpful as I wont be getting warranty if I purchase from abroad.
It's fixed on the m8 apparently, but I'm not sure about the m7 but it depends on the one you get,, mine has it but it's hardly noticeable, I'm getting the m8 eventually so its not a bother to me.
Sent from my HTC One using XDA Premium 4 mobile app
Rah0ol said:
Hi all,
I stay in India and I am planning to order HTC One from United States as HTC One is not available in India Anymore. My only question is..
Has the issue with camera resolved on the latest build? I mean the purple tinge? If I am buying from HTC Website, it would be a new build right? So will it have camera problem or only initial builds had it?
If anyone can please suggest me on this, it would be helpful as I wont be getting warranty if I purchase from abroad.
Click to expand...
Click to collapse
Some will have the issue, some not. I was unlucky. I had the issue. The M8 wont have it, so ull be 100% safe. BTW why arent you buying the M8 ??
Also, the M7 is very much available in India. Which city are you from ??
And, if you're ordering from the HTC website, that will be the Developer Edition. And i have doubts whether they'll ship to India......
Whoareyou said:
It's fixed on the m8 apparently, but I'm not sure about the m7 but it depends on the one you get,, mine has it but it's hardly noticeable, I'm getting the m8 eventually so its not a bother to me.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
So its a matter of luck to get the handset without issue is it
raghav kapur said:
Some will have the issue, some not. I was unlucky. I had the issue. The M8 wont have it, so ull be 100% safe. BTW why arent you buying the M8 ??
Also, the M7 is very much available in India. Which city are you from ??
And, if you're ordering from the HTC website, that will be the Developer Edition. And i have doubts whether they'll ship to India......
Click to expand...
Click to collapse
I am thinking to buy M7 as the price was reduced by almost $100 recently.
M7 is not available as single sim variant, only Dual Sim is available and its not developer friendly
As I mentioned in initial post, I will be getting it imported from United States (one of my friend will be getting it for me)
Not buying M8 coz i cant afford to spend another 10K
How can I check if the purple tint is present on phone or not? How to recreate the issue?
Rah0ol said:
I am thinking to buy M7 as the price was reduced by almost $100 recently.
M7 is not available as single sim variant, only Dual Sim is available and its not developer friendly
As I mentioned in initial post, I will be getting it imported from United States (one of my friend will be getting it for me)
Not buying M8 coz i cant afford to spend another 10K
How can I check if the purple tint is present on phone or not? How to recreate the issue?
Click to expand...
Click to collapse
First, install all updates. TBH, the 4.3 update screwed my camera the most. The issue is also present on Kitkat. So, update to the latest version and see if the issue is present. Place the camera lens-down on any surface. If the image is exactly the colour of the surface, then you're safe. If there's a purple tinge, you have a problem. Otherwise, just wait for night-time and take a pic outside. U can easily identify. The only solution for this is to give it for repair to HTC. But, the US model is VERY different from the local model. So, HTC might not repair it even if you agree to pay for repair. Just FYI,
http://www.ebay.in/itm/Brand-New-HT...14778?pt=IN_Mobile_Phones&hash=item4acb704e1a
raghav kapur said:
First, install all updates. TBH, the 4.3 update screwed my camera the most. The issue is also present on Kitkat. So, update to the latest version and see if the issue is present. Place the camera lens-down on any surface. If the image is exactly the colour of the surface, then you're safe. If there's a purple tinge, you have a problem. Otherwise, just wait for night-time and take a pic outside. U can easily identify. The only solution for this is to give it for repair to HTC. But, the US model is VERY different from the local model. So, HTC might not repair it even if you agree to pay for repair. Just FYI,
http://www.ebay.in/itm/Brand-New-HT...14778?pt=IN_Mobile_Phones&hash=item4acb704e1a
Click to expand...
Click to collapse
Thanks for the suggestion on testing the phone.. I will try on that..
BTW the ebay link that you provided.. is it safe to purchase from eBay? I hav not purchased anything online for that amount
Does custom firmware help? I mean to reduce the effect?
Also are there any settings or so if that effect can be reduced? Because spending a 30K for a phone which has this major problem is an issue
Has anyone found a fix or the root cause of the purple image tint on the camera? I bought a new camera and it is worse then the original? Does the problem actually have to do with the camera or is something else?
Thanks
og style said:
Has anyone found a fix or the root cause of the purple image tint on the camera? I bought a new camera and it is worse then the original? Does the problem actually have to do with the camera or is something else?
Thanks
Click to expand...
Click to collapse
Before your camera quality went down hill did you do any upgrades ???
I didn't do any upgrades. I noticed that over time the pictures starting getting out of focus then the purple tint started.
Thanks
og style said:
Has anyone found a fix or the root cause of the purple image tint on the camera? I bought a new camera and it is worse then the original? Does the problem actually have to do with the camera or is something else?
Thanks
Click to expand...
Click to collapse
Try this fix with the original camera :
http://forum.xda-developers.com/htc-one/general/how-to-htc-one-m7-purple-tint-fix-t2817607
I will give that a try. Thanks
og style said:
Has anyone found a fix or the root cause of the purple image tint on the camera? I bought a new camera and it is worse then the original? Does the problem actually have to do with the camera or is something else?
Thanks
Click to expand...
Click to collapse
This has been covered many many times.
Software changes can help to mask the problem.
But the real problem is a faulty sensor, which is why HTC covers this under warranty and have openly admitted to the issue.
They have to replace the sensor for a better one, to truly fix the issue.
Heat is what makes it show up the most, but its truly a hardware flaw and the only "real" solution is to have it repaired.
Im surprised to see anyone still asking this...as its been covered all over this site and the web.
I figured that was the case from what I read. HTC will not fix my phone for free because I have taken the phone apart and unlocked the bootloader. Is there any place for me to buy the upgraded camera at? I got 2 cameras off ebay and they were both worse thank the one that was in my phone.
og style said:
I figured that was the case from what I read. HTC will not fix my phone for free because I have taken the phone apart and unlocked the bootloader. Is there any place for me to buy the upgraded camera at? I got 2 cameras off ebay and they were both worse thank the one that was in my phone.
Click to expand...
Click to collapse
you need the 3rd edition camera, cant remember the exact model number, but the only place I found it was a site called aliexpress, world wide shipping, sorry but you'll have to search that site yourself..
EDIT: your in luck, found it straight away http://www.aliexpress.com/item/Back...7-Original-new-Free-shipping/32242205804.html
Is this it?
http://www.aliexpress.com/item/Back...7-Original-new-Free-shipping/32242205804.html
og style said:
Is this it?
http://www.aliexpress.com/item/Back...7-Original-new-Free-shipping/32242205804.html
Click to expand...
Click to collapse
yup :good:
thanks