[Q] Butterfly S no sound in calls - with a twist - HTC Butterfly S

I know this has been raised several times already, but my problem seems a tiny bit different.
I haven't updated any software, wasn't even connected to WIFI when it happened. In the evening calls worked, woke up in the morning - they don't.
Happened around a month ago, on completely stock Sense 6 KK 4.4.2. HTC have since rolled out a mini update about a week or 2 later, hasn't helped. OTA doesn't install by default, in case you were wondering.
I've seen people saying they get no sound in calls, but it works on speaker or BT headset, or wired headset etc.
Nothing works for me. Tried connecting BT, headphones, headsets, removing SD cards, increasing in-call volume (duh)..
Calls connect with no problems, reception is full, either GSM or HSPA, no sound received or sent.
Dialing numbers in call does go through, though .
I tried soft reset, hard reset, mediocre reset, factory reset
I've even unlocked bootloader through HTCDEV, rooted, flashed several custom roms and kernels (MaximusHD13, InsertCoin 2.4.0, InsertCoin 3.0.6, Falter1.1 kernel, Project Era, Monarudo M7 Port, and so on...)
Of course, fully wiping EVERYTHING between attempts.
Failed to S-OFF so far.. both firewater and rumrunner.
Lets see what else..
I have the 901S variant. 044 if I'm not mistaken
Here's my bootloader:
*** TAMPERED ***
*** UNLOCKED ***
DLXP_UL PVT SHIP S-ON RH
HBOOT-1.57.0000
OS-4.10.7007.2
eMMC-boot 2048MB
Hell, I've even tried contacting HTC but their chat doesn't work for me, sending email through the site just loads forever and sending a regular email got no response.
I ordered the phone from Singapore, and I live in the middle east. So local support is out of the question for me...
The only thing I have yet to try is getting another sim in this phone or my sim in another phone, but I can't seem to find anyone with a micro sim
Thus, I resort to asking you guys for help.
HELP!!:crying::crying:
P.S. The hardware works fine. Ran safe mode, hidden tests, skype calls. Everything works, other than sound in phone calls (even in safe mode).

bump? anyone?

TheCount91 said:
I know this has been raised several times already, but my problem seems a tiny bit different.
I haven't updated any software, wasn't even connected to WIFI when it happened. In the evening calls worked, woke up in the morning - they don't.
Happened around a month ago, on completely stock Sense 6 KK 4.4.2. HTC have since rolled out a mini update about a week or 2 later, hasn't helped. OTA doesn't install by default, in case you were wondering.
I've seen people saying they get no sound in calls, but it works on speaker or BT headset, or wired headset etc.
Nothing works for me. Tried connecting BT, headphones, headsets, removing SD cards, increasing in-call volume (duh)..
Calls connect with no problems, reception is full, either GSM or HSPA, no sound received or sent.
Dialing numbers in call does go through, though .
I tried soft reset, hard reset, mediocre reset, factory reset
I've even unlocked bootloader through HTCDEV, rooted, flashed several custom roms and kernels (MaximusHD13, InsertCoin 2.4.0, InsertCoin 3.0.6, Falter1.1 kernel, Project Era, Monarudo M7 Port, and so on...)
Of course, fully wiping EVERYTHING between attempts.
Failed to S-OFF so far.. both firewater and rumrunner.
Lets see what else..
I have the 901S variant. 044 if I'm not mistaken
Here's my bootloader:
*** TAMPERED ***
*** UNLOCKED ***
DLXP_UL PVT SHIP S-ON RH
HBOOT-1.57.0000
OS-4.10.7007.2
eMMC-boot 2048MB
Hell, I've even tried contacting HTC but their chat doesn't work for me, sending email through the site just loads forever and sending a regular email got no response.
I ordered the phone from Singapore, and I live in the middle east. So local support is out of the question for me...
The only thing I have yet to try is getting another sim in this phone or my sim in another phone, but I can't seem to find anyone with a micro sim
Thus, I resort to asking you guys for help.
HELP!!:crying::crying:
P.S. The hardware works fine. Ran safe mode, hidden tests, skype calls. Everything works, other than sound in phone calls (even in safe mode).
Click to expand...
Click to collapse
Go back to stock Rom the kernel is the problem so restore your backup
Sent from my HTC One_M8 using Tapatalk

daorderdillon said:
Go back to stock Rom the kernel is the problem so restore your backup
Sent from my HTC One_M8 using Tapatalk
Click to expand...
Click to collapse
The problem started when I was completely stock and unrooted, how is going back to stock gonna solve this?
Also, a new problem showed up a couple of days ago.
Now the phone tells me I have no sim card installed, and restarting/airplane mode don't help.
Tried reflashing several different roms and kernels, nothing.
Tried taping some transparent tape to the back of the sim to make it press better against the contacts, nothing.
I really loved this phone until now, but it's become impossible to use.

TheCount91 said:
The problem started when I was completely stock and unrooted, how is going back to stock gonna solve this?
Also, a new problem showed up a couple of days ago.
Now the phone tells me I have no sim card installed, and restarting/airplane mode don't help.
Tried reflashing several different roms and kernels, nothing.
Tried taping some transparent tape to the back of the sim to make it press better against the contacts, nothing.
I really loved this phone until now, but it's become impossible to use.
Click to expand...
Click to collapse
You need a stock kernel
Sent from my HTC One_M8 using Tapatalk

daorderdillon said:
You need a stock kernel
Sent from my HTC One_M8 using Tapatalk
Click to expand...
Click to collapse
Flashed a stock rom, still can't see sim card.

TheCount91 said:
Flashed a stock rom, still can't see sim card.
Click to expand...
Click to collapse
My guess is that your best bet is to send it to a HTC service center. The problem with the SIM reader sounds like a hardware issue to me. The no sound problem may be caused by radio or whatever. We can't do anything better than to guess here since it appears noone has encountered a similar problem around here.

htc said I need to send it to Singapore, since it's their model.
It's still on warranty, but I can't s-off it to reset the tempered flag...
Sent from my Desire HD using XDA Free mobile app

Related

[Q] Phone network not working

Hey there,
Long story short, I sent a G1 for repair about 6 months ago because the touchscreen was busted, I finally got it back, decided to update the radios and hboot, before testing if the phone network worked in the first place.
If I go to Fastboot, the phone says
Dream PVT 32B SHIP S-ON
Hboot-1.33.0013d (DREA100000)
CPLD-4
Radio-2.22.28.25
Oct 21, 2009, 22:33:27.
Problem is that I tried a pair of Gingerbread Roms and can't get the phone to connect to the network. My G1 is unlocked, and I'm on Telcel (AT&T bands, not T-Mo bands), and all I get is a popup saying "Welcome to Telcel International Roaming", but it won't connect to any networks, roaming or not.
I've tried switching back to the 2.22.23 and 2.22.27 radios with no luck, the only thing I haven't tried is switching to the old hboot, because I'm afraid that coming from a newer hboot, it might brick the phone.
I'd appreciate any advice on what to do, I'd really like to have the G1 doing phone calls again.
Thanks.
Edit:
I'm currently on hboot 1.33.0013d, radio 2.22.23, Cyanogenmod 6.1.0 and still no phone signal.
I'm thinking on reverting the phone back to Android 1.0, flashing the original DREAMING.nbh on fastboot and the Andorid 1.0 rom. Will this undo all the hboot and radio changes I've done? Is it safe, considering the fact that I'm on hboot 1.33.0013d and radio 2.22.28?
Thanks.
i think your sim card is fried, it happened to me as well, just randomly out the blue one day i could connect to service provider, as far as the phone knew i had no sim so i went to tmobile store and got a new one for free and everything was fine again
I'm pretty sure it's not the sim card, I tested it on another phone and it still works.
At this point, I can only blame the guy that "fixed" my phone, who not only managed to not fix what I asked him to fix, he also broke the phone antenna, apparently.
hmm... wow that sucks man im sorry to hear that, have you tried different roms to see if the issue still exists?

Cant call or Recieve calls on HTC ONE Please help

Hello everyone,
Been using my HTC One on 4.2.2 (STOCK) with no issues until suddenly two days, I could not make calls or receive calls nor send or receive text messages.
I called T-mobile technical team and complained but simcard seems to be working fine, I took out my t-mobile simcard into my iPhone and it worked perfectly no issues.
I went ahead to buy different networks simcards Three UK & 02 tried it both on my htc but still the same no signal or network, so its definitely something wrong somewhere on my HTC one.
All simcards bought and including my T-mobile simcard worked well on the iphone and not the HTC.
Which i find very strange before this happened my HTC has been working fine, please the tech geeks in the forum help me out. Has anyone encountered this problem and how did you fix it?
What I have done so far:
I have restarted or rebooted my HTC one.
I have reset and wiped my HTC to factory settings
I have done a soft reset
still no luck, I need help guys.
Everything works fine I just dont have network signal to make calls/receive/send or receive text messages, I noticed on the upright coner where the signal strength is there is an 'X' symbol included a screenshot.
Please help
Go into settings- mobile data- network operator-search networks.see if it detects your carrier... If it does, then select it
Sent from my HTC One using XDA Premium HD app
EnIXmA said:
Go into settings- mobile data- network operator-search networks.see if it detects your carrier... If it does, then select it
Sent from my HTC One using XDA Premium HD app
Click to expand...
Click to collapse
Thanks for the reply, I have tried that also countless times it finds them but does not register to t-mobile :crying:
Infoseye said:
Hello everyone,
Been using my HTC One on 4.2.2 (STOCK) with no issues until suddenly two days, I could not make calls or receive calls nor send or receive text messages.
I called T-mobile technical team and complained but simcard seems to be working fine, I took out my t-mobile simcard into my iPhone and it worked perfectly no issues.
I went ahead to buy different networks simcards Three UK & 02 tried it both on my htc but still the same no signal or network, so its definitely something wrong somewhere on my HTC one.
All simcards bought and including my T-mobile simcard worked well on the iphone and not the HTC.
Which i find very strange before this happened my HTC has been working fine, please the tech geeks in the forum help me out. Has anyone encountered this problem and how did you fix it?
What I have done so far:
I have restarted or rebooted my HTC one.
I have reset and wiped my HTC to factory settings
I have done a soft reset
still no luck, I need help guys.
Everything works fine I just dont have network signal to make calls/receive/send or receive text messages, I noticed on the upright coner where the signal strength is there is an 'X' symbol included a screenshot.
Please help
Click to expand...
Click to collapse
Okay they should be able to run technical support for you and exchange it if there is still warranty. Don't know how Tmobile UK works but that's how it works here in the states.
Sent from my HTC One using xda app-developers app
monkeypaws said:
Okay they should be able to run technical support for you and exchange it if there is still warranty. Don't know how Tmobile UK works but that's how it works here in the states.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I bought it off a friend which it does not have warranty, I tried flashing custom rom thinking this might solved the problem. I successfully unlocked the bootloader installed TWRP but I cant view my folders :crying:
Its says internal memory 0mb I read somewhere online to mount my sdcard I tried mounting it but it says unable to mount partition, I tried wiping cache none of this worked am stuck with stock.
Right now can anyone tell me how to fix this problem am having with TWRP cant view my sdcard folder, I want to flash official firmware 4.2.2. or flash a custom rom on the HTC one.
Please assist
I finally fixed the unable to mount sdcard issue with TWRP I guess the twrp I installed was faulty I made use of Hasson2000 v3.1 Tool kit it fixed it :fingers-crossed:
Now am back to square one flashing custom rom to fix my issue of unable to make or receive calls or text message, can anyone help with a direct link on this forum on How to flash Custom rom on HTC one S-ON ?
So far I have unlocked bootloader, installed TWRP 2.6.0, I know there alot of them on this forum but a noobie guide will be great thanks.
Just ad update: I have flashed Viperrom 2.6.0 now my HTC One has network and signal but I cant still make or receive calls what is really going on with HTC ONE m7?
Please if anyone has experienced this and fixed it please how did you fix this issue?
sme problem
I have exactly the same problem ice flashed new firmwares and new radios it's got me stumped
Dialer glitch / can't make calls
I'm not sure if this is the same problem, but when attempting to call someone from the stock phone dialer, I am unable to call. The phone will decide to call maybe 10-15 seconds later even if I have locked my phone. Apparently there is a bug with Skype that causes the phone to act funny when attempting to call. I had the same issue, and after ensuring the Skype service isn't running, and I am logged out of Skype, my phone dialer is no longer glitching. Worth a try before flashing, resetting phone?
You could also try completely removing skype, and all the files associated with it from your phone.
http://forums.androidcentral.com/htc-one/317283-cant-make-receive-calls.html

HTC one m7 calls and texts not working, data OK

Hi, quickly - apologies for the grovelling "plz help m3" thread, but i'm trying to sort out the logistics of moving house on a deadline for today from work using my now non-functional mobile and i'm in a bit of a panic! I normally hate these threads.
So, for some reason my phone has stopped sending or receiving calls and texts. Data is completely unaffected. This just happened out the blue this morning and nothing i've tried has been able to fix this. I'm running ARHD 31, with no custom kernel. 4A.21.3263 radio and i'm on 3UK. S-off with bootloader 1.44.
I've tried installing a different radio, the same radio, reflashing ROM, clearing cache/dalvik/data several times. Restoring nandroid. Everything I can think of, but when I make a call I just get a loud tone and my phone returns to the dialpad. When people call me they get the same thing.
Any ideas?
Forsh said:
Hi, quickly - apologies for the grovelling "plz help m3" thread, but i'm trying to sort out the logistics of moving house on a deadline for today from work using my now non-functional mobile and i'm in a bit of a panic! I normally hate these threads.
So, for some reason my phone has stopped sending or receiving calls and texts. Data is completely unaffected. This just happened out the blue this morning and nothing i've tried has been able to fix this. I'm running ARHD 31, with no custom kernel. 4A.21.3263 radio and i'm on 3UK. S-off with bootloader 1.44.
I've tried installing a different radio, the same radio, reflashing ROM, clearing cache/dalvik/data several times. Restoring nandroid. Everything I can think of, but when I make a call I just get a loud tone and my phone returns to the dialpad. When people call me they get the same thing.
Any ideas?
Click to expand...
Click to collapse
Are you on SuperCID by any chance? Some carriers seem to be blocking SuperCID, if you are, try changing it back to your carriers CID.
Used phone? Could be IMEI banned, happened me on a Galaxy S3 used sold by a thief.
This happened to me...here's your fix
-----------------------
Alright so this is what reenable voice calls. I downloaded omjs ROM from august ( really any stock ROM should do) so I would have the ability to use all the programming codes and update the profile. Obviously do a full wipe( system,data,cache,dalvik cache) loaded the ROM once it got settled and I went past the initial startup stuff I did what's called an "SCRTN" (that's ##72786# on your phones dialer) then hit the three dots and confirmed I wanted to reset the network settings. Also an "RTN" (##786#) won't work because of the custom recovery in case anyone was gonna do that instead. Let the device come back up it should auto activate and go through the hands free activation on its own if it doesn't just go to settings and update the profile you can do the prl too while your doing it just to make sure everything is working fine. Then reload this rom and toggle airplane mode on and then off and there you go. Now this worked for me it may not work for you just keep that in mind but hopefully this helps until they find out what may cause that issue.
Hi guys, thanks for the ideas! The phone is definitely not IMEI blocked as I bought it new and its not superCID. I'll try the fix with the codes and see if that works. I get an 'unrecognised code' error when typing in the codes on ARHD, i'll try and stock rom and see if they work there.
EDIT - No luck. Those code aren't recognised.
Forsh said:
Hi guys, thanks for the ideas! The phone is definitely not IMEI blocked as I bought it new and its not superCID. I'll try the fix with the codes and see if that works. I get an 'unrecognised code' error when typing in the codes on ARHD, i'll try and stock rom and see if they work there.
EDIT - No luck. Those code aren't recognised.
Click to expand...
Click to collapse
OK, so I played around in the settings a bit and noticed that my number was showing up as something different - from memory it looks like the number my SIM had before my old number was ported over. So I rang my carrier and told them, guy did a 'backline check' and turns out my hunch was right! My number was somehow mismatched, they're sorting it out now. Thanks for your ideas guys.
This can be closed by a mod if they wish
Forsh said:
OK, so I played around in the settings a bit and noticed that my number was showing up as something different - from memory it looks like the number my SIM had before my old number was ported over. So I rang my carrier and told them, guy did a 'backline check' and turns out my hunch was right! My number was somehow mismatched, they're sorting it out now. Thanks for your ideas guys.
This can be closed by a mod if they wish
Click to expand...
Click to collapse
Just add [SOLVED] or [CLOSED] to the main thread title

Other party cant hear me on the call!

Having a strange issue with my HTC one.
History -The phone is not rooted it's on stock 4.3 with 5.5 upgraded about 2 weeks ago.
Today I have noticed that I can't be heard by the other party when I speak on the phone, I can hear him but he can't hear me.
There is not issue when I speak on the speaker, the issue is only when I use the phone without a speaker.
I have disconnected any Bluetooth devices.
I have restarted the phone, but nothing else except of that.
Any ideas what it might be?
modesty1 said:
History -The phone is not rooted it's on stock 4.3 with 5.5 upgraded about 2 weeks ago.
Click to expand...
Click to collapse
I think you need to contact HTC support or the store where you bought it. You could try a factory reset, but it's fundamentally not your problem if you haven't done any weird modifications to the phone.
fenstre said:
I think you need to contact HTC support or the store where you bought it. You could try a factory reset, but it's fundamentally not your problem if you haven't done any weird modifications to the phone.
Click to expand...
Click to collapse
The issue is that I bought the phone in another country, so I was wondering if there is a more local solution for this, and/or is it a known issue with this phone, As it happened out of the blue!
modesty1 said:
The issue is that I bought the phone in another country, so I was wondering if there is a more local solution for this, and/or is it a known issue with this phone, As it happened out of the blue!
Click to expand...
Click to collapse
Some things you can try:
- Contact HTC anyway. It's possible they'll service your phone even though it was bought in another country.
- Factory reset (this probably won't help).
- Update your firmware.
- S-Off and test as many firmwares as you can. You may want to check your version of HBOOT, and if it's an early version, S-Off before upgrading your firmware. Because the newer firmware is unreliable to S-Off.

No sound and limited network

Hello.
I do not know English, I write this using an interpreter.
General premise came to me with this smartphone.
Found two strange problems.
1) it is not no sound at all through the speakers or through headphones. When turned on, the default sounds and so on. However, when there is a switch on the radio sound over headphones or through speakers. Tried different firmware. The problem is not resolved.
2) Do not see the network or writes restricted access. Contacts SIM card spots but no network. 112 (number Sos) calls. Sometimes when there is a network of long while. Check calls, well I did not hear. (checked through the microphone voice recording on the recorder).
What can you advise?
Ainur-Khalilov said:
Hello.
I do not know English, I write this using an interpreter.
General premise came to me with this smartphone.
Found two strange problems.
1) it is not no sound at all through the speakers or through headphones. When turned on, the default sounds and so on. However, when there is a switch on the radio sound over headphones or through speakers. Tried different firmware. The problem is not resolved.
2) Do not see the network or writes restricted access. Contacts SIM card spots but no network. 112 (number Sos) calls. Sometimes when there is a network of long while. Check calls, well I did not hear. (checked through the microphone voice recording on the recorder).
What can you advise?
Click to expand...
Click to collapse
We need more information.
ROM?
Rooted?
Bootloader?
Warranty Period?
If you are rooted, try switching roms.
Sent from my Nexus 5
LamboBull said:
We need more information.
ROM?
Rooted?
Bootloader?
Warranty Period?
If you are rooted, try switching roms.
Sent from my Nexus 5
Click to expand...
Click to collapse
Rom:
*** Unlocked ***
VIVO PVT SHIP S-OFF RL
HBOOT-2.02.0002
RADIO-3831.18.00.11_M
eMMC-boot
May 22 2012, 14:22:08
Root:
Root put, does not help. Currently worth official firmware 4.0.4.
Bootloader:
Currently the standard boot.
Tried to flash through 4ext and CWM
Warrantly Period:
Warranty period is not present, as ordered from online store with China.
P.S. In other forums, some also have the same problems occur.
Ainur-Khalilov said:
Rom:
*** Unlocked ***
VIVO PVT SHIP S-OFF RL
HBOOT-2.02.0002
RADIO-3831.18.00.11_M
eMMC-boot
May 22 2012, 14:22:08
Root:
Root put, does not help. Currently worth official firmware 4.0.4.
Bootloader:
Currently the standard boot.
Tried to flash through 4ext and CWM
Warrantly Period:
Warranty period is not present, as ordered from online store with China.
P.S. In other forums, some also have the same problems occur.
Click to expand...
Click to collapse
Ok you are rooted.
Rom: Install a rom such as SVHD. See if the problem persists. If it does, it may be hardware problem.
Sent from my Nexus 5
LamboBull said:
Ok you are rooted.
Rom: Install a rom such as SVHD. See if the problem persists. If it does, it may be hardware problem.
Sent from my Nexus 5
Click to expand...
Click to collapse
Put what you suggested.
And what changes I noticed:
1) Network began to appear frequently after time to register it in the settings. Well anyway disappears.
2) Problems with the sound remained. Since the standard does not have a radio, no sound could verify.
When I phoned the network was from this phone to another, hear me, and I'm not hearing.

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